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TM

Harmony Enterprise
Installation Guide (Local DB)
Version 2018.3 – February 2019
TABLE OF CONTENTS

Table of Contents .................................................................................................... 1


START HERE-determining YOUR LICENSE TYPE ........................................................... 2
harmony enterprise software download ...................................................................... 4
IHS Markit license service and manager download ....................................................... 6
Installing the IHS Markit License Service .................................................................... 8
[Optional] Best Practice – enable logging option for the License Service usage logs ....... 12
Installing the IHS Markit license manager ................................................................. 13
IHS Markit license manager eid code & network license activation ............................... 15
Harmony Enterprise software Installation ................................................................. 17
launching Harmony EnterprisE ................................................................................. 20
license activation - harmony enterprise (network) versions ......................................... 21
license activation - harmony enterprise (standalone) versions ..................................... 23
Connecting Harmony Enterprise to new or existing hldb file ........................................ 27
Harmony enterprise Support resources ..................................................................... 29

© 2019 IHS Markit 1 Version 2018.3.6


START HERE-DETERMINING YOUR LICENSE TYPE

Before you begin your installation and setup of Harmony Enterprise 2018.3 you must first determine
which license type you received from IHS Markit. This will help you determine which installation
sections of this guide to use and which steps you must complete to successfully install, license, and
launch Harmony Enterprise in your company’s environment.

You have been licensed for the Multi-user edition of Harmony Enterprise. You have additionally
opted for either a network or standalone license. Each installation is slightly different and requires a
different set of components to install as well as different steps to complete. To determine which
license type you have, locate your original EMS – Entitlement Certificate licensing and entitlement
email you received from IHS Markit Delivery (CustomerCare@ihsmarkit.com). It will look like the
following:

In your email locate the section titled Associated Products to find the Product Name(s) you have
licensed. Now determine which Product Name format on the following page matches your
Associated Products listed in your EMS-Entitlement Certificate email.

© 2019 IHS Markit 2 Version 2018.3.6


MU

Network

If your associated products match the Product Name format above, you are licensed for the Multi-
user edition of Harmony Enterprise with a network license. Begin on page [4].

MU

Standalone

If your associated products match the Product Name format above, you are licensed for the multi-
user edition of Harmony Enterprise with a standalone license(s). Begin on page [4].

What if your Associated Products don’t match either format above?

This guide is intended for the installation of the Multi-User edition of Harmony Enterprise. For
instructions and assistance with installing the Single-User (SE) edition of Harmony Enterprise please
call 1-800-IHS-CARE or email FEKSupport@ihsmarkit.com.

© 2019 IHS Markit 3 Version 2018.3.6


HARMONY ENTERPRISE SOFTWARE DOWNLOAD

1. Open your Entitlement Management System (EMS) - Entitlement Certificate email and copy
the entitlement ID (EID).

2. Go to the EMS Customer Portal:


https://softwarelicensing.ihsmarkit.com/ems/customerLogin.html (opens in a new window/tab).

3. Ensure EID is selected from the drop-down list.

4. Paste your EID (from the email) in the Entitlement ID field, Click the Login button.
5. Click the Downloads button.

© 2019 IHS Markit 4 Version 2018.3.6


6. Double click the link to download the Harmony Enterprise (2018.3) Installer

7. Please make a note of the location where you’re saving the installer package for later
reference.
8. Extract the contents of the downloaded zip file, which contains the Harmony Enterprise
Installer and a Deployment folder.

NOTE: If you have received a network license please also download the Network Licensing
Tools file from the EMS site at this time.

Continue on Page [6]

Continue on Page [17]

© 2019 IHS Markit 5 Version 2018.3.6


IHS MARKIT LICENSE SERVICE AND MANAGER DOWNLOAD

There are two key components you’ll require to complete your installation of the IHS Markit
License Manager. These will be required to activate and manage your network license.

1. Your EID (Entitlement ID) code from your EMS-Entitlement Certificate email. Please see
page 2 for reference if needed. Your code will look like (fgh7ae02-2895-7312-691f-
2k7g87165a76) Example code provided.
2. The Network Licensing Tools installer which can be downloaded from the EMS portal.
Service: (Sentinel RMS License Manager 9.1.0) This is the License Service
Manager: (IHSMarkitLicenseManager.exe) This is the License Manager

NOTE: If you previously downloaded the Network Licensing Tools file on Page [5] please
skip to page [8].

To download network licensing tools for the License Service and License Manager:

Note: This information does not apply to standalone licensing.

1. Open your Entitlement Management System (EMS) - Entitlement Certificate email and copy the
entitlement ID (EID).

2. Go to the EMS Customer Portal:


https://softwarelicensing.ihsmarkit.com/ems/customerLogin.html (opens in a new window / tab).

3. Ensure that EID is selected from the drop-down list.

© 2019 IHS Markit 6 Version 2018.3.6


4. Paste your EID (from the email) in the Entitlement ID field, Click the Login button.

5. Click the Downloads button.

6. Click the Network Licensing Tools link.

1. Extract the contents of the downloaded zip file, which contains installers for the License
Service and the License Manager.

© 2019 IHS Markit 7 Version 2018.3.6


INSTALLING THE IHS MARKIT LICENSE SERVICE

1. To install the License Service, double-click the Setup.exe application in the License Service
folder you downloaded previously [on page 5 or page 7] and follow the InstallShield wizard.
No custom settings are required.

Note: The License Service uses the port number 5093, so ensure this port is open on your
network.

2. “Welcome to the InstallShield Wizard” screen appears, click Next >

3. Review and accept Licensing Terms, click Next >

© 2019 IHS Markit 8 Version 2018.3.6


4. Enter your customer information, click Next >

5. Select the destination folder for the Sentinel RMS License Manager service, click Next >

© 2019 IHS Markit 9 Version 2018.3.6


6. Keep all settings as default and select Complete for Setup Type, click Next >

7. Check on Unblock the system firewall for the Sentinel RMS License Manager, click
Next >

© 2019 IHS Markit 10 Version 2018.3.6


8. Ready to Install the Program, click Install

9. Install Shield Wizard Completed, click Finish

© 2019 IHS Markit 11 Version 2018.3.6


[OPTIONAL] BEST PRACTICE – ENABLE LOGGING OPTION FOR THE LICENSE SERVICE
USAGE LOGS

Enable the extended logging option for the License Service usage logs, as this provides more
detailed logs. (Usage logs are created by default.)

1. Create a system environment variable with the following parameters:

• Variable Name: LSERVOPTS


• Variable Value: -extended-log

2. Restart the License Service.

Note: Usage log files are saved to: \Windows\SysWow64 and are named lservsta, lservsta.00,
lservsta.01 etc.

© 2019 IHS Markit 12 Version 2018.3.6


INSTALLING THE IHS MARKIT LICENSE MANAGER

1. To install the IHS Markit License Manager, double-click the IHSMarkitLicenseManager.exe


in the License Manager folder you downloaded previously [on page 5 or page 7], and follow
the InstallShield wizard. No custom settings are required.

Note: The License Manager can be installed on the same machine as the License Service, or
on one or more machines with connectivity to the server.

2. Click Next >

3. Select the destination folder for the IHS Markit License Manager, click Next >

© 2019 IHS Markit 13 Version 2018.3.6


4. Ready to Install the Program, click Install

5. Install Shield Wizard Completed, click Finish

© 2019 IHS Markit 14 Version 2018.3.6


IHS MARKIT LICENSE MANAGER EID CODE & NETWORK LICENSE ACTIVATION

1. Start the IHS Markit License Manager - Programs\IHS Markit

2. Enter Server Name as the Hostname of the server running the Sentinel RMS License
Manager service and click Connect

NOTE: Server Name will be “localhost” if running the IHS Markit License Manager on the
same machine as the Sentinel RMS License Manager service. Otherwise enter the Hostname
of the server running the Sentinel RMS License Manager service. Click OK

3. Once connected to your license server, Click the SOFTWARE tab on the left side and
paste your provided EID (Entitlement ID) code (see page 2 for reference) into the provided
field, Click on the checkbox Remember Me, Click Connect.

© 2019 IHS Markit 15 Version 2018.3.6


4. Select the products you wish to activate, Click the Activate button in the lower right corner.

5. Products have been successfully activated

Continue on Page [17]

© 2019 IHS Markit 16 Version 2018.3.6


HARMONY ENTERPRISE SOFTWARE INSTALLATION

1. Locate the Harmony Enterprise Installer folder you downloaded on page [5] and Run
HarmonyEnterprise.exe (This step should be performed on the client workstation)

2. The InstallShield Wizard will launch, Click Next >

3. Select the destination folder for Harmony Enterprise 2018.3, click Next >

© 2019 IHS Markit 17 Version 2018.3.6


4. Select the Default Datum type for your office, Click Next >

5. To begin installation, Click Install

© 2019 IHS Markit 18 Version 2018.3.6


6. To complete your installation of Harmony Enterprise 2018.3, Click Finish

Proceed to page [20]

© 2019 IHS Markit 19 Version 2018.3.6


LAUNCHING HARMONY ENTERPRISE

1. Launch IHS Harmony Enterprise 2018.3 - Programs\IHS Markit

2. Select Multi-user capable, full version, Click OK

Proceed to Page [21]

Proceed to Page [23]

© 2019 IHS Markit 20 Version 2018.3.6


LICENSE ACTIVATION - HARMONY ENTERPRISE (NETWORK) VERSIONS

1. Click on one of the letter icons [F or R] to launch the license Configuration window

2. Click on the Configure button

© 2019 IHS Markit 21 Version 2018.3.6


3. In the “Common License Server” box; Enter the Hostname of the server running the Sentinel
RMS License Manager service, Click OK

NOTE: Common License Server Name will be “localhost” if running the Harmony Enterprise
application on the same machine as the Sentinel RMS License Manager service. Otherwise enter
the Hostname of the server running the Sentinel RMS License Manager service. Click OK

4. Click on Request License for each module you choose to activate


Place a check mark in each box Request license when starting application,
Click OK

Proceed to page [27]

© 2019 IHS Markit 22 Version 2018.3.6


LICENSE ACTIVATION - HARMONY ENTERPRISE (STANDALONE) VERSIONS

1. Click on one of the letter icons [F or R] to launch the license Configuration window

2. Click Activate/Deactivate

© 2019 IHS Markit 23 Version 2018.3.6


3. Enter your Entitlement ID (EID) from your EMS-Entitlement Certificate (see page 2 for
reference)
Click on the checkbox Remember Me,
Click Connect

4. Choose from the list of available entitlements and click Activate

© 2019 IHS Markit 24 Version 2018.3.6


5. A confirmation window will appear with each entitlement you activate. Click OK

Number of remaining “Seats Available” will update in the window.

Click on the “X” in the upper right-hand corner to close the window once you have completed
activating each of your desired software entitlements.

© 2019 IHS Markit 25 Version 2018.3.6


6. Your standalone license(s) are available for use, Click OK

Proceed to Page [27]

© 2019 IHS Markit 26 Version 2018.3.6


CONNECTING HARMONY ENTERPRISE TO NEW OR EXISTING HLDB FILE

1. Click on Connect to…and Select New. hldb file or Existing .hldb file from drop-down menu.

2. Locate an existing hldb file or create a new hldb file and Save to your preferred drive location.

3.
© 2019 IHS Markit 27 Version 2018.3.6
4. Ensure you connect successfully to your Harmony local database project:

YOU HAVE COMPLETED YOUR SET UP & INSTALLATION OF

HARMONY ENTERPRISE v2018.3

© 2019 IHS Markit 28 Version 2018.3.6


HARMONY ENTERPRISE SUPPORT RESOURCES

To contact the Harmony Enterprise Customer Care support team for licensing and installation questions
ONLY, or questions about this Installation Guide please call 1-800-IHS-CARE or email us at
FEKSupport@ihsmarkit.com.

For HELP with Connecting to a Database to Import data in Harmony Enterprise we have a helpful
instructional video posted at https://www.youtube.com/watch?v=8Z2gC98s05Y.

For the Harmony Enterprise Web Help portal click the following link:
https://www.ihsenergy.ca/support/documentation_ca/Harmony_Enterprise/2018_3/content/html_files/sta
rt_here.htm

For all other Harmony Enterprise support questions or requests please contact Customer Care to be
directed to the individual or team who can best assist you further.

Need further assistance?


For answers to your questions and information on solutions for your business, contact our Customer Care team - a
dedicated team of industry experts that provide more answers, more training, and more resources to enable you to get
the most out of your IHS subscription.

Region Phone Number Email


Americas +1 800 IHS CARE CustomerCare@ihsmarkit.com
or +1 303 736 3001

EMEA and India +44 (0) 1344 328 300 CustomerCare@ihsmarkit.com

APAC +604 291 3600 CustomerCare@ihsmarkit.com


For Customer Care hours of operation, please visit our website: www.ihs.com/CustomerCare.

Confidentiality Notice: The information in this e-mail may be confidential and/or privileged. This e-mail is intended to be reviewed by only the
individual or organization named in the e-mail address. If you are not the intended recipient, you are hereby notified that any review,
dissemination or copying of this e-mail and attachments, if any, or the information contained herein, is strictly prohibited.

© 2019 IHS Markit 29 Version 2018.3.6

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