IIAM WEBINAR SERIES SUMMARY

MAY 2020

ISO 37001 ANTI-BRIBERY MANAGEMENT SYSTEMS:

AWARENESS & IMPLEMENTATION
19 MAY I 11.00am - 2.30pm

CONDUCTING A BUSINESS IMPACT ANALYSIS AS

PART OF BUSINESS CONTINUITY MANAGEMENT
20 MAY I 9.00am - 12.30pm

BUILDING A BUSINESS CASE ON THE NEED FOR

BUSINESS CONTINUITY
21 MAY I 9.00am - 12.30pm

ASSESSING EFFECTIVENESS OF BUSINESS

RECOVERY MEASURES
22 MAY I 9.00am - 12.30pm

JUNE 2020

DETECTING & DETERRING FINANCIAL REPORTING

FRAUD
10 JUNE I 11.00am - 2.30pm

CYBER SECURITY IN A REMOTE WORKING

ENVIRONMENT
16 JUNE I 11.00am - 2.30pm

AUDIT IN THE DIGITAL ERA - BE DIGITAL AWARE

18 JUNE I 9.00am - 12.30pm

LEAN AUDITING
22-25 JUNE I 9.00am - 12.30pm

CONTRACT & PROCUREMENT FRAUD

23 JUNE I 11.00am - 2.30pm

REGISTER NOW! Email us at training@iiam.com.my

ISO 37001 ANTI-BRIBERY MANAGEMENT SYSTEMS:
AWARENESS & IMPLEMENTATION
OVERVIEW
The ISO 37001 Anti-Bribery Management Systems (“ABMS”) sets out the requirements and provides guidance for organisations to
design, implement, maintain and improve their anti-bribery management system, which helps them to prevent, detect and respond
to bribery /corruption related matters while adhering to requirements for applicable defence under Section 17A, of the Malaysian
Anti-Corruption Commission (Amendment) Act 2018and other international anti-corruption laws and regulations.

The session will provide participants with fundamental knowledge on principles / clauses within the standard and means to go
about the preparation and implementation process before going for accreditation. Continuous audit and re-certification criteria
will also be discussed along with case examples for better understanding.

OUTLINE
Session 1
• The ISO standard and regulatory framework
• Fundamental concepts and principles of ISO 37001 ABMS

Session 2
• Key aspects of ABMS Implementation and Audit

ADMINISTRATIVE DETAILS
DATE 19 MAY 2020 COURSE CODE WEB4

MEMBER’S FEE RM450.00 NON MEMBER’S FEE RM950.00 MALA

Y
A
3.5

SI
II

A
•

CP
S
TIME 11.00am – 2.30pm CPD POINTS 3.5

T
D
POIN

TRAINER Raymon Ram TARGET AUDIENCE LEVEL II-IV

ABOUT THE TRAINER

RAYMON RAM

Raymon Ram is an advocate against economic crime, having published numerous articles and case analyses on the subject
matter. He is a Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS) with a Master’s degree
in Economic Crime Management, Bachelor’s degree in Psychology (HONS) and Certificate in Corporate Governance by
Basel Institute, Switzerland.

He has led teams to complete corporate fraud investigations / asset recovery exercises and facilitated various anti-
fraud courses for the local law enforcement agencies and private sector entities. He had also assisted the National Audit
Department, Malaysia to restructure the Audit Investigation Guidelines for state and national level auditors.

Being formerly attached to a firm which deals with Corporate Recovery and Project Rehabilitation, he is the Founder /
Managing Principal at Graymatter Forensic Advisory Sdn. Bhd., a solution-based training and advisory specializing in
Financial Forensics and Fraud Risk Management.

As a Certified Trainer under the Human Resource Development Fund (HRDF), Raymon is also an appointed trainer for the
Securities Industry Development Corporation (SIDC) and frequently facilitates programs related to fraud, bribery and
corruption, market misconduct and anti-money laundering/counter financing of terrorism (AML/CFT) for participating
organizations under the Capital Market.

He also holds the position of Secretary General at Transparency International Malaysia (TI-M) and Assist. Secretary
General at the Malaysian Association of Certified Fraud Examiners (MACFE).
CONDUCTING A BUSINESS IMPACT ANALYSIS AS
PART OF BUSINESS CONTINUITY MANAGEMENT
OVERVIEW
The Covid-19 pandemic is causing mega-scale disruptions to businesses and societies, most of which are working to regroup,
re-strategise, and execute. Adding to the disruptions is another uncontrolled variable – the time taken until business recovers.
Many will contend that businesses will not be usual anymore due to structural changes inflicted by the coronavirus, and the next
denominator that people will reach for is the issue of “sustainability”. For many organisations, business growth strategies has to be
redesigned to be one about business sustainability. But internal auditors are encouraged to keep growing by examining and adding
value to business continuity management practices in organisations and be at the forefronts of business recoveries, and preparing
organisations adequately to face future turbulences.

OUTLINE
• Addressing impact on organisational revenue, expenses, assets, and liabilities.
• Example of various disruptive events and probable/possible impact.
• Identifying critical business processes that requires mitigation and recovery.

ADMINISTRATIVE DETAILS
DATE 20 MAY 2020 COURSE CODE WEB6

MEMBER’S FEE RM450.00 NON MEMBER’S FEE RM950.00 MALA

Y
A
3.5

SI
II

A
•

CP
S
TIME CPD POINTS

T
9.00am – 12.30pm 3.5
D
POIN

TRAINER Dr Eddy Yap TARGET AUDIENCE LEVEL II-III

PhD, FCCA, CIA

ABOUT THE TRAINER

DR EDDY YAP
PhD, FCCA, CIA

Dr. Eddy Yap is the founder and managing consultant of Conductiviti Business Advisory SdnBhd with more than 21
years of corporate, advisory, academic and entrepreneurial experience. His core competencies are in qualitatively and
quantitatively diagnosing issues, formulating solutions, and implementing changes. These competencies have been
successfully applied in business consulting, strategic planning, organisational development, financial management,
internal audit and risk management.

In his capacity as a management consultant, he has worked with various organisations such as the operating entities of
Petronas and KhazanahNasional, public listed companies, private companies, non-governmental organisations and
educational institutions. He has extensive experience with organisations in the hotels & resorts, healthcare & hospitals,
education, retail, FMCG, technology, manufacturing, construction, property development, financial services, and non-
profit sectors. His scope of work included the provision of internal audit services, risk management reviews, financial and
strategic management, corporate planning and organisational transformations.

In his capacity as an academic and trainer, he serves as visiting academic and facilitator to several universities at the
undergraduate and postgraduate (MBA, MSc and PhD) levels, as well as professional bodies and institutions, delivering
courses in strategic management, finance, accounting, auditing, and economics. He also publishes in international
peer-reviewed journals and presents in corporate and academic conferences, as well as deliver talks on the global and
national economy. He is also a panel trainer for the Institute of Internal Auditors Malaysia for both technical and personal
development programmes.

He is credentialed professionally as a Chartered Accountant of the Malaysian Institute of Accountants (CA(M)), Fellow
of the Association of Chartered Certified Accountants (FCCA), Certified Internal Auditor (CIA), Assoc. Fellow of the
Malaysian Institute of Management (AFMIM), and Certified Trainer of the Ministry of Human Resources. He is credentialed
academically with a Bachelors in Economics from the University of London, MBA from Heriot-Watt University, and PhD in
Finance from Universiti Kuala Lumpur.
BUILDING A BUSINESSCASE ON THE NEED
FOR BUSINESS CONTINUITY
OVERVIEW
The Covid-19 pandemic is causing mega-scale disruptions to businesses and societies, most of which are working to regroup,
re-strategise, and execute. Adding to the disruptions is another uncontrolled variable – the time taken until business recovers.
Many will contend that businesses will not be usual anymore due to structural changes inflicted by the coronavirus, and the next
denominator that people will reach for is the issue of “sustainability”. For many organisations, business growth strategies has to be
redesigned to be one about business sustainability. But internal auditors are encouraged to keep growing by examining and adding
value to business continuity management practices in organisations and be at the forefronts of business recoveries, and preparing
organisations adequately to face future turbulences.

OUTLINE
• Global and national examples of disaster impact on business – a never ending issue.
• Addressing the organisational going concern assertion – why sustainability rather than growth is key.
• Addressing the benefit vs cost debate to convince stakeholders.

ADMINISTRATIVE DETAILS
DATE 21 MAY 2020 COURSE CODE WEB3

MEMBER’S FEE RM450.00 NON MEMBER’S FEE RM950.00 MALA

Y
A
3.5

SI
II

A
•

CP
S
TIME CPD POINTS

T
9.00am – 12.30pm 3.5
D
POIN

TRAINER Dr Eddy Yap TARGET AUDIENCE LEVEL II-III

PhD, FCCA, CIA

ABOUT THE TRAINER

DR EDDY YAP
PhD, FCCA, CIA

Dr. Eddy Yap is the founder and managing consultant of Conductiviti Business Advisory SdnBhd with more than 21
years of corporate, advisory, academic and entrepreneurial experience. His core competencies are in qualitatively and
quantitatively diagnosing issues, formulating solutions, and implementing changes. These competencies have been
successfully applied in business consulting, strategic planning, organisational development, financial management,
internal audit and risk management.

In his capacity as a management consultant, he has worked with various organisations such as the operating entities of
Petronas and KhazanahNasional, public listed companies, private companies, non-governmental organisations and
educational institutions. He has extensive experience with organisations in the hotels & resorts, healthcare & hospitals,
education, retail, FMCG, technology, manufacturing, construction, property development, financial services, and non-
profit sectors. His scope of work included the provision of internal audit services, risk management reviews, financial and
strategic management, corporate planning and organisational transformations.

In his capacity as an academic and trainer, he serves as visiting academic and facilitator to several universities at the
undergraduate and postgraduate (MBA, MSc and PhD) levels, as well as professional bodies and institutions, delivering
courses in strategic management, finance, accounting, auditing, and economics. He also publishes in international
peer-reviewed journals and presents in corporate and academic conferences, as well as deliver talks on the global and
national economy. He is also a panel trainer for the Institute of Internal Auditors Malaysia for both technical and personal
development programmes.

He is credentialed professionally as a Chartered Accountant of the Malaysian Institute of Accountants (CA(M)), Fellow
of the Association of Chartered Certified Accountants (FCCA), Certified Internal Auditor (CIA), Assoc. Fellow of the
Malaysian Institute of Management (AFMIM), and Certified Trainer of the Ministry of Human Resources. He is credentialed
academically with a Bachelors in Economics from the University of London, MBA from Heriot-Watt University, and PhD in
Finance from Universiti Kuala Lumpur.
ASSESSING EFFECTIVENESS OF BUSINESS
RECOVERY MEASURES
OVERVIEW
The Covid-19 pandemic is causing mega-scale disruptions to businesses and societies, most of which are working to regroup,
re-strategise, and execute. Adding to the disruptions is another uncontrolled variable – the time taken until business recovers.
Many will contend that businesses will not be usual anymore due to structural changes inflicted by the coronavirus, and the next
denominator that people will reach for is the issue of “sustainability”. For many organisations, business growth strategies has to be
redesigned to be one about business sustainability. But internal auditors are encouraged to keep growing by examining and adding
value to business continuity management practices in organisations and be at the forefronts of business recoveries, and preparing
organisations adequately to face future turbulences.

OUTLINE
• Determining staff productivity in the event of business disruptions.
• Assessing robustness of supply chain.
• Assessing data integrity and accessibility.

ADMINISTRATIVE DETAILS
DATE 22 MAY 2020 COURSE CODE WEB5

MEMBER’S FEE RM450.00 NON MEMBER’S FEE RM950.00 MALA

Y
A
3.5

SI
II

A
•

CP
S
TIME CPD POINTS

T
9.00am – 12.30pm 3.5
D
POIN

TRAINER Dr Eddy Yap TARGET AUDIENCE LEVEL II-III

PhD, FCCA, CIA

ABOUT THE TRAINER

DR EDDY YAP
PhD, FCCA, CIA

Dr. Eddy Yap is the founder and managing consultant of Conductiviti Business Advisory SdnBhd with more than 21
years of corporate, advisory, academic and entrepreneurial experience. His core competencies are in qualitatively and
quantitatively diagnosing issues, formulating solutions, and implementing changes. These competencies have been
successfully applied in business consulting, strategic planning, organisational development, financial management,
internal audit and risk management.

In his capacity as a management consultant, he has worked with various organisations such as the operating entities of
Petronas and KhazanahNasional, public listed companies, private companies, non-governmental organisations and
educational institutions. He has extensive experience with organisations in the hotels & resorts, healthcare & hospitals,
education, retail, FMCG, technology, manufacturing, construction, property development, financial services, and non-
profit sectors. His scope of work included the provision of internal audit services, risk management reviews, financial and
strategic management, corporate planning and organisational transformations.

In his capacity as an academic and trainer, he serves as visiting academic and facilitator to several universities at the
undergraduate and postgraduate (MBA, MSc and PhD) levels, as well as professional bodies and institutions, delivering
courses in strategic management, finance, accounting, auditing, and economics. He also publishes in international
peer-reviewed journals and presents in corporate and academic conferences, as well as deliver talks on the global and
national economy. He is also a panel trainer for the Institute of Internal Auditors Malaysia for both technical and personal
development programmes.

He is credentialed professionally as a Chartered Accountant of the Malaysian Institute of Accountants (CA(M)), Fellow
of the Association of Chartered Certified Accountants (FCCA), Certified Internal Auditor (CIA), Assoc. Fellow of the
Malaysian Institute of Management (AFMIM), and Certified Trainer of the Ministry of Human Resources. He is credentialed
academically with a Bachelors in Economics from the University of London, MBA from Heriot-Watt University, and PhD in
Finance from Universiti Kuala Lumpur.
DETECTING & DETERRING FINANCIAL
REPORTING FRAUD
OVERVIEW
Financial statement fraud (“FSF”) is the deliberate misrepresentation of the financial condition of an enterprise accomplished
through the intentional misstatement or omission of amounts or disclosures in the financial statements to deceive financial
statement users.It involves overstating assets, revenues and profits and understating liabilities, expenses and losses - Association
Of Certified Fraud Examiners (ACFE).

The session will address common schemes perpetrated by upper-level management to achieve their fraudulent objectives, red
flags which may indicate the presence of manipulation, application of basic investigative and statistical techniques to detect FSF
and evaluation risk factors involved in financial reporting practices.

OUTLINE
Session 1
• Overview of Financial Statement Fraud
• Typical Schemes and Scenarios - Case study Analyses

Session 2
• Prevention and Detection Strategies for Internal Auditors

ADMINISTRATIVE DETAILS
DATE 10 JUNE 2020 COURSE CODE WEB7

MEMBER’S FEE RM450.00 NON MEMBER’S FEE RM950.00 MALA

Y
A
3.5

SI
II

A
•

CP
S
TIME 11.00am – 2.30pm CPD POINTS 3.5

T
D
POIN

TRAINER Raymon Ram TARGET AUDIENCE LEVEL II-IV

ABOUT THE TRAINER

RAYMON RAM

Raymon Ram is an advocate against economic crime, having published numerous articles and case analyses on the subject
matter. He is a Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS) with a Master’s degree
in Economic Crime Management, Bachelor’s degree in Psychology (HONS) and Certificate in Corporate Governance by
Basel Institute, Switzerland.

He has led teams to complete corporate fraud investigations / asset recovery exercises and facilitated various anti-
fraud courses for the local law enforcement agencies and private sector entities. He had also assisted the National Audit
Department, Malaysia to restructure the Audit Investigation Guidelines for state and national level auditors.

Being formerly attached to a firm which deals with Corporate Recovery and Project Rehabilitation, he is the Founder /
Managing Principal at Graymatter Forensic Advisory Sdn. Bhd., a solution-based training and advisory specializing in
Financial Forensics and Fraud Risk Management.

As a Certified Trainer under the Human Resource Development Fund (HRDF), Raymon is also an appointed trainer for the
Securities Industry Development Corporation (SIDC) and frequently facilitates programs related to fraud, bribery and
corruption, market misconduct and anti-money laundering/counter financing of terrorism (AML/CFT) for participating
organizations under the Capital Market.

He also holds the position of Secretary General at Transparency International Malaysia (TI-M) and Assist. Secretary
General at the Malaysian Association of Certified Fraud Examiners (MACFE).
CYBER SECURITY IN A REMOTE WORKING
ENVIRONMENT
OVERVIEW
In the wake of the COVID-19 crisis, much of the workforce has opted to working remotely, with many workers operating out of
makeshift “offices” they created in their homes with little or no warning. This unexpected and abrupt move in these workforces,
without much training on preventative cyber-hack measures, can thus expose individuals and organizations to various cyber threats
that would hamper services and expose / destroy vital data. Cyber criminals are continuously looking to exploit the weakest link
within IT infrastructures to exploit data and information held by organizations. The viability with Internet of Things (IoT) and the Dark
Web has given the upper hand to cyber criminals in its route from strategic exploitation to monetization.

The session aims to address the need for cybersecurity and its objective towards ensuring confidentiality, integrity and availability
of vital data and services. The facilitator willdiscuss the anatomy of cyber-attacks and current threat vectors which both individuals
and organizations would need to take into consideration when setting up controls and threat detection mechanisms. Following that
would be an outline of tips for individuals and organizations to cope with the change that comes with remote arrangements.

OUTLINE
Session 1 Session 2
• Anatomy of cyber attacks • How to protect yourself?
• The cyber-attack threat vector • How to protect your organization?
• The costs of negligence and non-compliance

ADMINISTRATIVE DETAILS
DATE 16 JUNE 2020 COURSE CODE WEB8

MEMBER’S FEE RM450.00 NON MEMBER’S FEE RM950.00 MALA

Y
A
3.5

SI
II

A
•
TIME 11.00am – 2.30pm CPD POINTS 3.5

CP
S
T
D
POIN

TRAINER Raymon Ram TARGET AUDIENCE LEVEL II-IV

ABOUT THE TRAINER

RAYMON RAM

Raymon Ram is an advocate against economic crime, having published numerous articles and case analyses on the subject
matter. He is a Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS) with a Master’s degree
in Economic Crime Management, Bachelor’s degree in Psychology (HONS) and Certificate in Corporate Governance by
Basel Institute, Switzerland.

He has led teams to complete corporate fraud investigations / asset recovery exercises and facilitated various anti-
fraud courses for the local law enforcement agencies and private sector entities. He had also assisted the National Audit
Department, Malaysia to restructure the Audit Investigation Guidelines for state and national level auditors.

Being formerly attached to a firm which deals with Corporate Recovery and Project Rehabilitation, he is the Founder /
Managing Principal at Graymatter Forensic Advisory Sdn. Bhd., a solution-based training and advisory specializing in
Financial Forensics and Fraud Risk Management.

As a Certified Trainer under the Human Resource Development Fund (HRDF), Raymon is also an appointed trainer for the
Securities Industry Development Corporation (SIDC) and frequently facilitates programs related to fraud, bribery and
corruption, market misconduct and anti-money laundering/counter financing of terrorism (AML/CFT) for participating
organizations under the Capital Market.

He also holds the position of Secretary General at Transparency International Malaysia (TI-M) and Assist. Secretary
General at the Malaysian Association of Certified Fraud Examiners (MACFE).
AUDIT IN THE DIGITAL ERA - BE DIGITAL AWARE
OVERVIEW
The proposed 0.5 day facilitated workshop is aimed to elevate, grow and sustain the auditors fraternity into the future by focusing
to instill the current and future trends of the eco-system for the professionals to thrive in the Industrial Revolution 4.0 and beyond.
The workshop will also explore and equip the participants with digital awareness and solutions needed to thrive in a digital
transformation for the role, company and industry they are in. The end in mind is that the participants can differentiate between
digitisation and digitalisation, the current enabling technology to embrace them as the profession and industry pursues its digital
transformation journey.

LEARNING OUTCOME
The participants will be able to:
• Embrace the urgency in changing their mindset to embrace digital transformation in the Industrial Revolution 4.0 world
• Differentiate between digitisation and digitalisation
• Be exposed to digital/technology enablers and skills that accelerates efficiency and effectiveness in their core areas of
responsibilities

OUTLINE
Creating the Sense of Urgency IR4.0 and beyond
• Objective of the workshop • IR4.0 Explained
• Creating the buy-in • What does that mean? How does it impact us?
• The disruptions now and ahead
Enablers for the Future
Digital Awareness • The enabling solutions to stay relevant
• Digitisation vs Digitalisation o Hard technical skils o Soft skills
• Digital Tools & Technologies for Auditors • Debrief
o Internet of Things o Blockchain
o Robotic Process Automation o Digital Vision Digital Mindset
o AI and Machine Learning o Etc • Digital & Growth Mindset
• Implications & Opportunities – Efficiency and Effectiveness • Shine the way
• Evaluation

ADMINISTRATIVE DETAILS
DATE 18 JUNE 2020 COURSE CODE WEB9

MEMBER’S FEE RM450.00 NON MEMBER’S FEE RM950.00 MALA

Y
A
3.5
SI
II

A
•

CP
S
T

TIME 9.00am – 12.30pm CPD POINTS 3.5

D
POIN

TRAINER Zohrab Chong TARGET AUDIENCE LEVEL II-IV

PhD, FCCA, CIA

ABOUT THE TRAINER

ZOHRAB CHONG
B.EC, LL.B (Monash), AMII, HRDF Certified Trainer

Zohrab has more than 20 years of the financial institutional industry experience, in particular the Malaysian Insurance
Industry. His early professional career includes being a practising lawyer, an economic trade officer with the South
African High Commission and an international business management before joining the financial industry. He began his
financial industry journey in insurance as a loss adjuster before moving onto claims, business excellence, performance
management, coaching, organizational development, learning & development and talent management. His operational
exposure and experience has enabled him to understand and speak the business language when facilitating in-house as
well as external learning programmes.

He has also served and delivered learning programmes including train-the-trainer certification across the region namely
in Indonesia, Hong Kong and Singapore. Zohrab is an energetic and engaging facilitator delivering various technical and
soft skills related programmes. His passion is to enable business transformation to happen through people development.
LEAN AUDITING
OVERVIEW
Continuous improvement is an integral part of an organization’s effort to manevoure in the hypercompetitive condition of the
market. Organizations are at an ever-present need to continually improve products, services and processes to cater the fluctuating
need of the market. Lean Six Sigma is the latest improvement philosophy and methodology of the 21st century with a proven impact
on organizational performance globally. Its principles enablethe elimination of non-value adding activities coupled withminimizing
variability in organizational processes enhances organization’s capability in delivering enhanced value to customers. Join us for this
series of online training which consist of4-half-day course to understand and learn some of the tools and techniques of Lean Six
Sigma for application.

LEARNING OUTCOME
What you will gain from this seminar:
• Understand the importance of Lean Six Sigma and how it could benefit the organization.
• Explore the technical skills of viewing the business process through the philosophical lens of continuous improvement or Lean
Six Sigma.
• Learn the critical tools and techniques of Lean Six Sigma that can be useful in carrying out daily tasks.

OUTLINE
DAY 1

Lean Six Sigma Overview

• Correlate the Six Sigma methodology to the phases of an internal audit.
• Describe the relationship of the Lean Six Sigma process improvement methodology to the IIA’s International Standards for the
Professional Practice of Internal Auditing.
• Describe the relationship between the Lean Six Sigma process improvement model (DMAIC) and the five phases of an internal
audit.

Risk Assessment: Failure Mode & Effect Analysis (FMEA)

• Explain the definition and functions of FMEA.
• Explain the use and how to assess processusing FMEA.
• Describe the use of scales to monitor FMEA.

DAY 2

Process Capability
• Explain the basic statistical concepts used in measuring process capability.
• Explain the use and how to determine process capability.
• Describe the difference betweencommon method of analysing process performance and measures of process capability.

Control Charts
• Explain the type of variation which exist in processes.
• Explain the purpose and importance of control chart.
• Explain the seven types of control charts and method of determiningrespective control charts.

DAY 3

Cause-and-effect (Fishbone) Diagrams

• Employ a cause–and-effect (Fishbone) diagram to determine the root cause(s) of process breakdowns.
• Explain the purpose and importance of root cause analysis.
• Describe the six categories of cause–and-effect (Fishbone) diagrams.

The “Five Whys” Technique

• Explain the purpose and importance of “Five Why” analysis.
• Practice the “Five Whys” Technique for drilling down to the ultimate root cause of issues.
• Employ the question-asking method for determining the root cause of an issue or problem.
DAY 4

Pareto Charts
• Build a Pareto chart to assist with highlighting the vital, most common causes of defects in a given process from among the
various other causes.
• Explain the purpose and importance of a Pareto chart.
• Construct a Pareto chart to prioritize process failure issues.

Spaghetti & Swimlane Diagram

• Explain the purpose and importance of a process map (Spaghetti & Swimlane diagram).
• Demonstrate how to construct a Spaghetti & Swimlane diagrams.
• Describe notable points to look for in a Spaghetti& Swimlane diagrams.

Mistake Proofing (Poke-Yoke)

• Explain what is Poke-Yoke.
• Characterize effective mistake-proofing techniques.
• Describe examples of Poke-Yoke.

ADMINISTRATIVE DETAILS
DATE 22 , 23, 24 & 25 JUNE 2020 COURSE CODE WEB10

MEMBER’S FEE RM1,800.00 NON MEMBER’S FEE RM2,300.00 MALA

Y
A
14

SI
II

A
•

CP
S
TIME 9.00am – 12.30pm CPD POINTS

T
14
D
POIN

TRAINER Dr. Muraliraj Jagantheran TARGET AUDIENCE LEVEL I-III

ABOUT THE TRAINER

DR. MURALIRAJ JAGANTHERAN

Dr. Muraliraj Jagantheran is a Director and Chief Operating Officer of MBiZM Group, specializing in the training, coaching
and consultation of continuous improvement approaches like Lean Six Sigma. He has considerable working experience in
multiple industries in the capacity of process improvement specialist, training and consultation with locally and globally
renown companies spanning for almost 8 years.

Holding a Doctorate Degree in Continuous Improvement (Lean & Six Sigma) and operations management,a Master’s
Degree in Economics from the University of Malaya, Dr.Muraliraj is also an Accredited Training Associate (ATA) in The
International Association for Six Sigma Certification (IASSC).
CONTRACT & PROCUREMENT FRAUD

OVERVIEW
The rise in contract management and the outsourcing of goods and services has created an increase in procurement fraud, which
can occur at any stage of the contracting and procurement process. Organizations can be defrauded through collusion among
bidders, between employees and contractors, and by sole procurement employees. Also, being a high-risk function that involves
bribery and corruption, the controls and monitoring mechanism placed here should also adhere to the Ministerial guidelines on
Adequate Procedures which are in line with Section 17A (5) of the Malaysian Anti-Corruption Commission (Amendment) Act 2018.

Through this session, participants would be made aware of the vulnerabilities and risks associated with fraud / corruption schemes
throughout the procurement lifecycle and major risk areas associated with purchasing / procurement and contract functions. The
facilitator will also introduce mechanisms for prevention, strategies for detection and response applicable to the current business
environment.

OUTLINE
Session 1
• The procurement processes
• Elements of bribery and corruption with collusion

Session 2
• Third-party / vendor management
• Prevention and Investigation of Procurement Fraud

ADMINISTRATIVE DETAILS
DATE 23 JUNE 2020 COURSE CODE WEB11

MEMBER’S FEE RM450.00 NON MEMBER’S FEE RM950.00 MALA

Y
A
3.5

SI
II

A
•

CP
S
TIME CPD POINTS

T
11.00am – 2.30pm 3.5
D
POIN

TRAINER Raymon Ram TARGET AUDIENCE LEVEL II-IV

ABOUT THE TRAINER

RAYMON RAM

Raymon Ram is an advocate against economic crime, having published numerous articles and case analyses on the subject
matter. He is a Certified Fraud Examiner (CFE), Certified Anti-Money Laundering Specialist (CAMS) with a Master’s degree
in Economic Crime Management, Bachelor’s degree in Psychology (HONS) and Certificate in Corporate Governance by
Basel Institute, Switzerland.

He has led teams to complete corporate fraud investigations / asset recovery exercises and facilitated various anti-
fraud courses for the local law enforcement agencies and private sector entities. He had also assisted the National Audit
Department, Malaysia to restructure the Audit Investigation Guidelines for state and national level auditors.

Being formerly attached to a firm which deals with Corporate Recovery and Project Rehabilitation, he is the Founder /
Managing Principal at Graymatter Forensic Advisory Sdn. Bhd., a solution-based training and advisory specializing in
Financial Forensics and Fraud Risk Management.

As a Certified Trainer under the Human Resource Development Fund (HRDF), Raymon is also an appointed trainer for the
Securities Industry Development Corporation (SIDC) and frequently facilitates programs related to fraud, bribery and
corruption, market misconduct and anti-money laundering/counter financing of terrorism (AML/CFT) for participating
organizations under the Capital Market.

He also holds the position of Secretary General at Transparency International Malaysia (TI-M) and Assist. Secretary
General at the Malaysian Association of Certified Fraud Examiners (MACFE).
ENQUIRY & REGISTRATION
1-17-07, Menara Bangkok Bank, Berjaya Central Park, 105 Jalan Ampang, 50450, Kuala Lumpur, Malaysia
Tel: +603 2181 8008 ext 210/213/212 Fax: +603 2181 1717 Email: training@iiam.com.my Website: www.iiam.com.my
Follow and like us on - IIA Malaysia - IIA Malaysia - IIA Malaysia - IIA Malaysia

COURSE DETAIL
Course Title
Course Code Course Date(s)

DELEGATE 1
*Full Name (as per IC)
*Designation
*Mobile No. *Email Address
Member Non-Member “Membership No. (only applicable for members)”

DELEGATE 2
*Full Name (as per IC)
*Designation
*Mobile No. *Email Address
Member Non-Member “Membership No. (only applicable for members)”

DELEGATE 3
*Full Name (as per IC)
*Designation
*Mobile No. *Email Address
Member Non-Member “Membership No. (only applicable for members)”

CORPORATE DETAILS (only applicable for corporations)

Corporate Member Corporate Membership No:
Corporate Non-Member

CONTACT DETAILS
Organisation Name
Mailing Address
Contact Person Designation
Telephone
Fax Email Address

BILLING DETAILS please tick if billing details are the same as contact details.
Contact Person Designation
Billing Address
Telephone Fax
Email Address

ENQUIRY & REGISTRATION
1-17-07, Menara Bangkok Bank, Berjaya Central Park, 105 Jalan Ampang, 50450, Kuala Lumpur, Malaysia
Tel: +603 2181 8008 ext 210/213/212 Fax: +603 2181 1717 Email: training@iiam.com.my Website: www.iiam.com.my
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PAYMENT DETAILS

Payment Details Member Rate (per person) for WEB-code related courses Non-Member (per person) 6% SST Total with SST
Fee (per pax) RM
No. of pax
Subtotal

All registrations MUST be accompanied with full payment. Upon receipt of your registration, you are deemed to have read and understood the
registration procedures and accepted the terms and conditions contained therein. (Please tick (3) the chosen method)

LOCAL PAYMENTS BY CHEQUE / INTERBANK GIRO

All payments should be crossed and made payable to THE INSTITUTE OF INTERNAL AUDITORS MALAYSIA
Bank Details: United Overseas Bank (M) Bhd. USJ Taipan Branch, No.7, Jalan USJ 10-1, USJ Taipan Triangle, 47620 UEP Subang Jaya, Selangor
Account No.: 165-301-514-9 Bank Swift Code: UOVBMYKL

OVERSEAS PAYMENTS BY WIRE TRANSFER (USD only)

Beneficiary: THE INSTITUTE OF INTERNAL AUDITORS MALAYSIA
Address: 1-17-07, Menara Bangkok Bank, Berjaya Central Park, 105 Jalan Ampang, 50450 Kuala Lumpur, Malaysia
Beneficiary’s Bank: STANDARD CHARTERED BANK MALAYSIA BERHAD
Beneficiary’s Bank Address: Level 18, Menara Standard Chartered, No.30 Jalan Sultan Ismail, 50250 Kuala Lumpur
Account No.: 312-170-024-235 Bank Swift Code: SCBLM-YK-XXXX
All wire transfer payments should include USD$30.00 (overseas) and RM25.00 (local) for wire transfer processing fee. For GIRO, please include
RM1.00 as bank charges. (Please fax the bank-in slip to +603 2181 1717 or email to training@iiam.com.my)

CREDIT CARD
I hereby authorise THE INSTITUTE OF INTERNAL AUDITORS MALAYSIA to charge to my credit card. to the value of
RM ______________________________________________ Card Type: VISA MASTER

Card Number:
Expiry Date: ________________________________ Cardholder’s Name ______________________________________________________________________________________________________________

I understand that any amount drawn from my credit card will first be cleared with the credit card authorisation facility.

Signature (As per credit card) _____________________________________________________________________________________________________ Date ______________________________________

TERMS & CONDITIONS

FEE
• Fee is payable to “THE INSTITUTE OF INTERNAL AUDITORS MALAYSIA”. Please state your name, payment advice number, phone number and Webinar Code number at the
back of the cheque/bank-in slip. Admittance will only be permitted upon receipt of full payment
• The fee covers the soft copy course material and Certificate of Attendance.
• Full payment is to be made before the date of the course. Fee is subject to 6% SST.
• Last minute registration and admittance will only be allowed if full payment is made, subject to the availability of the seat.

CANCELLATION
• Upon registering, participant(s) are considered successfully enrolled in the course. Should participant(s) decide to cancel/transfer their registration, a cancellation/
transfer policy shall be applied as follows.
a) Written cancellations should be received by 14 working days before the webinar date to get the refund.
b) Written cancellations should be received by 7 working days before the webinar date to get a partial refund after deduction of 50% administrative charge. Unpaid
registrations will also be liable for 50% administrative charge.
c) Written cancellations/no-show on the day of the webinar.
• No refund will be entertained.
• Unpaid registrations will also be liable to full payment of the registrations fee.
• Partial cancellation is not allowed.
d) You can substitute an alternate delegate(s) if you wish to avoid cancellation charges. Any differences in fees will be charged accordingly.

RESERVATION
• The Institute reserves the right to make changes to the date, topic, speaker including cancellation if warranted by circumstances beyond its control.
• The Institute is not responsible for the action, advise or representations of the trainer / speaker.
• Registration will be on first-come, first-serve basis.
• Upon signing this form, you have deemed to have read and understand the registration term and condition and therefore have accepted the terms contained herein.
• Certificates of Attendance will be issued an “E-certificate” via email. For this purpose, it is COMPULSORY to fill in the email address clearly. Certificate will only be given
to participant who attended the session in full.

DATA PROTECTION
Personal Data is gathered in accordance with the Personal Data Protection Act 2010 (Act 709). The Institute of Internal Auditors Malaysia (IIA Malaysia) hereby inform you that
your personal data will be processed, retained and used by IIA Malaysia in relation to this Webinar. Your personal data may also be retained and used by IIA Malaysia to market
and promote other training programmes conducted by IIA Malaysia.

DISCLAIMER
The Institute of Internal Auditors Malaysia (IIA Malaysia) reserves the right to change the speaker(s), date(s) or to cancel the Webinar should circumstances beyond its control
arise. IIA Malaysia also reserves the right to make alternative arrangements without prior notice should it be necessary to do so. Upon signing the registration form, you are
deemed to have read and accepted the terms and conditions.