Apply by Helping agents to provide

support and assistance for

24 January 2014
th
complete and efficient
to SAVE £150 supply chain services

DIploma FOR
Certificate

ship AND
Diploma

PORT AGENTS
Postgraduate
Diploma

Exploring the agents’ essential duties and

obligations to the ship or cargo owner in port, SAVE up to 40% and improve performance
Masters

with cost-effective in-company courses

and the vital role they play in the supply chain call +44 (0)20 7017 4455 or email ct@informa.com

Delivered by PART-TIME Distance Learning over 12 MONTHS - COMMENCES 25th March 2014

Course Programme COURSE DIRECTOR:

Ships and the Maritime Environment
n
n The Work of the Ship and Port Agent
n Commercial Relationships
n Ship Documentation
n Cargo Documentation
n What Agents Need to Know about Chartering
n Port Agency Operations
n Legal Aspects of Ship and Port Agency and Insurance
n Finance, Accounting, Credit Management
n Contemporary Issues
n Case Study: Current Issues in Ship and Port Agency
Darrell Bate
Head of Quality Assurance in Further Education and
Ofsted Inspector
“This course has been a great tool of guidance and knowledge for me
towards the shipping industry. It has covered every topic and all I needed
to know about the operations of ship agency.”
(Lydia Persis, Gulf Agency Company Ltd)
“The course is full of real examples and will enhance one’s practical
experience to analyse situations and will help in making strategic
decisions. In my opinion it is a ‘must’ course for anyone who is looking for a
career in shipping.”
Fadi Nasser, GAC Jordan

Ideal n Early or mid-career ship and port agents wishing to develop their knowledge
for: n Experienced agents wishing to update their knowledge and prepare for fresh challenges
n General managers and operations managers at agency companies
n Seafarers wanting to move into a shore based role with an agency
n Professionals wishing to develop a role in ship and port agency
n Shipping company personnel wishing to understand the work of the agent
Scan with QR app:
Top-up route to MBA
Supported and
Approved by:
UNITY FOR SAFETY
AT SEA (Ship Agent)
IFSMA by distance learning

www.lloydsmaritimeacademy.com/spa
Tel: +44 (0)20 7017 7406 / +1 (646) 957 8929 Email: LMA@informa.com APPLY
This brochure has been produced using environmentally friendly ONLINE
paper sourced from sustainable forests and is chlorine free
DIPLOMA FOR SHIP AND PORT AGENTS
Dear Colleague,
Ship and Port Agents provide a
varied and vital role within the overall supply chain and
operate in a highly competitive marketplace for their
services.
The increasing complexity of the sector requires
well-trained and highly educated people to enter the
profession. Rapid change in the supply chain requires
existing agents to engage in CPD and ensure they
stay on top of their profession. The course includes
a thorough examination of the modern agent’s role,
the different services required and provided, core
commercial skills, legal issues for agents, and the latest
contemporary issues in the sector.
Today’s successful ship and port agents have to:
• R espond to customer and supply chain processes
which have become vastly more agile and globally
spread
• Deliver a wider, varied and complex set of services, in
a more competitive market
• Possess vast knowledge and be ready to respond and
“roll up their sleeves” to get tasks completed
• Understand the needs of owners, shipbrokers,
charterers, cargo owners and cargo receivers
• Form close client partnerships based on expertise
and proven professionalism
• Progress from traditional port agents who merely
provide local knowledge and physical presence in a
port
Delivered by part-time distance education, this 12
month professional development Diploma course will
ensure that you have a comprehensive and detailed
knowledge of the essential areas that any ship or port
agent needs to be effective in their role.
Good agents now need to provide a complete package
of support and assistance with supply chain services to
ensure a smooth connection of vessel and cargo from
prior to arrival until after departure – with solutions for
customers that combines the right people, the right
services and at the right cost.
I am sure you will find this Diploma of great benefit
to your long term career. Please have a look at the
detailed prospectus so you can see how this course will
benefit you.
I encourage you to apply and look forward to engaging
with you on the course.
Darrell Bate
Course Director
Apply online at www.lloydsmaritimeacademy.com/spa
WHY STUDY WITH LLOYD’S MARITIME ACADEMY?
Lloyd’s Maritime Academy has for over 35 years provided high quality training
programmes for the global maritime and transport industry. We provide industry
professionals at all levels with career enhancing training programmes regardless of
work commitments or location. Working with expert practitioners, leading academics
and international industry bodies, Lloyd’s Maritime Academy is the trusted brand
for professional development within the shipping, commercial, legal, insurance,
surveying and management sectors.
Since 1998, we have been providing our participants with the training they need
to bring their personal and business goals to fruition. Our reputation for quality is
unsurpassed in the industry and the world’s leading institutions in the maritime sector
rely on Lloyd’s Maritime Academy to educate their staff to the highest of standards.
If you’re an individual looking for professional development or career enhancement,
then you’ll be in good company - thousands of students enrol onto our publically
offered distance learning courses every year, as well as thousands more taking our
global in-company programmes. Visit www.lloydsmaritimeacademy.com for a full
list of our currently enrolling courses.
Lloyd’s Maritime Academy is part of IIR Ltd and Informa plc, the leading
international provider of specialist information and services for the global academic
and scientific, professional and commercial business communities.
If you want to discuss our courses or are an education or training provider that
wishes to work with us, contact Gina Taylor on +44 (0)20 7017 4413 or email
gina.taylor@informa.com
Lloyd’s and the Lloyd’s Crest are the registered trademarks of the Society incorporated by the Lloyd’s Act 1871 by the name of “Lloyd’s”.
HOW DOES THE COURSE WORK?
Applications: Visit the course webpage
www.lloydsmaritimeacademy.com/spa to enrol online. Do not delay

your application – you may qualify for an early enrolment discount, and
some courses have a maximum number of participants.
 onfirmation of Enrolment: Each application is reviewed and once
C
approved by the Course Director you will be notified by email and an invoice
sent to you.
 ourse Start Date: We will send you your unique username and password
C
plus full details of how to access our secure online learning environment by
the start date of the course. Your online classroom will be accessible from
anywhere you have an internet connection. Modules can be downloaded
and saved / printed or for an additional fee you can select to receive hard
copies of the modules mailed to you, if you prefer working from paper, or
want to study on the move.
 tudy: Plan your study time and location to suit your own preferred learning
S
style. Work though the detailed modules, undertaking the assessments and
further reading when indicated.
 utorials: When you have questions, answers, personal opinions or
T
experiences to add, have answers to directed learning activities or need
further advice, visit the online course tutorial forum to post your discussion
to the course director and your fellow students. You can access the tutorial
forum at any time when you are online plus, to make your study as easy
as possible, we’ll send you a daily round-up of tutorial activity. Make sure
you take full advantage of the unique access you gain to our expert industry
course tutors.
 Assessment: Assessments are a compulsory element of the course and
occur at regular intervals throughout.
 ompletion: Once all modules have been studied and all assessments have
C
been passed you will be issued a certificate referencing the qualification
gained with recognition from the awarding academic body.
For detailed information about how the course works please see About the
Course on the back of this brochure.
WHAT’S BEST ABOUT OUR DISTANCE LEARNING?
4 Accessible – 24/7 availability from wherever you have an internet connection
4 Flexible – take control of where, when, how and the rate at which you study
4 Professional – industry leading course directors and tutors
4 Quality – study the same course used by corporations for internal training
4 Practical – packed with examples and illustrations
4 Time effective – specially designed for busy working participants
4 Interactive – use our online tutorial forum to ask questions and share knowledge
4 Network – with tutors and like-minded professionals from around the world
4 Work smart – learn without time away from home or work
4 Save money – no additional travel or accommodation costs
4 Career enhancement – boost your CV and promotion potential
4 Detail – retain industry leading course materials for later reference

Course Learning Outcomes
At the end of the course participants will be able to:
• Understand the role, duties and obligations of the
agent as a representative of a ship and / or cargo
owner
• Describe different ship types, layouts, terminology
and associated vessel and cargo documentation
• Understand the commercial and business
relationships between agents and stakeholders
• Explain the operational and financial work of the
agent in relation to the ship operator, ships’ crew, the
cargo owner and the port authority
• Describe the documentation related to a vessel call
• Explain financial accounting responsibilities of the
agent
• Analyse challenges affecting ship and port agents
 hips and the Maritime
S • Commercial position of the ship / port agent
Environment
Module learning outcomes:
• Describe the role of the Ship and Port Agent
• Analyse the competitive landscape of agency provision
• Recognise marine industry terminology
• Introduction to the role of the Ship and Port Agent and related
tasks / required skills
- An overview of the agency, companies groups /networks and
the market
- Ship and Port Agent service provider roles
- Global hub agencies
-R  egional agencies
- Local agencies
• Agent membership organisations
- Federation of National Associations of Shipbrokers & Agents
(FONASBA)
- E uropean Community Association of Shipbrokers & Agents
(ECASBA)
- Association of Ship Brokers and Agents (ASBA)
- Other national associations
• The maritime sector
- Types of vessels and the cargoes they carry
- Vessel terminology
- Outline ports and terminals
- Trade routes and liner vs tramp shipping
- Commodities
 he work of the Ship and Port
T • State the documentation required by a vessel to trade
Agent
Module learning outcomes:
• Classify the types of services offered / required of an agent
• Describe the agent / principal relationship
• Explain the various roles offered by an agent
• Discuss the importance of communication
• Understand the agents’ responsibilities under the IMDG
Code
• Describe the agents generic job description
• How the role of the agent has changed
• Briefly outline the important relationship between the
agency and their principals
• Understanding the ship owners’ and cargo owners’
requirements and expectations
• Agent’s authority and consequences of breaching their
authority.
• Liability and fiduciary duty of agents
• Quality standards
- FONASBA quality standard for ship agents and brokers
- ASBA agent member certification
• Serving the ship owner and crew successfully
• Conflicts of interest – and avoiding conflicts of interest
• Penalties
• Duties / rights and obligations of types of agents
- Port agents / liner agents / own agencies / cargo broker
- Full / husbandry / protective agency / nominated / performing
agency
-O  wners vs charterers agency’s
• Pre-arrival / port operations / post departure
• Notice of Readiness / Statement of Facts
• Port services and the harbour authority
• Ship services
• Cargo services
Tel: +44 (0)20 7017 7406 / +1 (646) 957 8929
Distance learning is a flexible, cost-effective way of studying without the
need to take time off work or away from home
• Crew services
• Communicating to the ship owner and other stakeholders
• Particular issues by ship type
COMPANIES THAT HAVE ALREADY
- Dry and liquid bulk BENEFITED FROM THE DIPLOMA
- Containers FOR THE SHIP AGENT INCLUDE:
- Cruise (turnaround, transit)
- Ferries and RoRo vessels Adamac Marine Services Ltd • Agencia
• Multicultural working and communication skills Maritima Marking S.A. • Al Bader Shipping &
• IMDG Code for agents Gen Cont. Co. WLL • Areda Marine Fuel C.I.
- Requirements of agents to have IMDG Code competence Ltd • Arriva South Ltd • ATIS Ltd • Atlantic
- Key elements of the IMDG Code for agents
Maritime Agency • Baasher Barwil Agencies •
Bodden Shipping Agency • Calmarine Services
Ltd • Capital Logistic and Transport Co •
Carenco Surveyors • Celtic Forwarding Ltd •
Commercial Relationships Centralog D.O.O. • Centrans International S.A.
• China Shipping (Romania) • Coli Schiffahrt
Module learning outcomes:
• Categorise how an agent is remunerated & Transport GmbH • Contimar S.A. • Dana
• Understand core marketing and business development skills Kuwait Shipping & Forwarding Co WLL •
• Outline core agency contract terms and clauses Egyptian Maritime Consultant Office (EMCO)
• Explain how agents work in the best interest of their client
• El Hamamsy Marine Services Ltd • Export
Operations Greenship • Fednav Belgium • Gulf
Agency Company Ltd • Hanseatic Shipping
- Forming a sound relationship between the principal and the
agent Co (Singapore) Pte Ltd • Highland Council
- Assessing the principal’s needs Harbours • Hull Blyth & Company Ltd • Integra
- Credit analysis Marine & Freight Services • J-Sea Shipping
- Agency appointment and acceptance
Maritime Agency • KAD Shipping • Kent
- Contracts / agency agreements
- Templates Line Ltd • Kotram Nigeria Ltd • Libya Seas for
-M  aintaining records Maritime Transport & Shipping Agencies •
• Remuneration and the format for the charging of services
Limarko UAB • M/S JS Ocean Liners • Manica
provided
Freight Services S.A.R.L. • Maraduana Ltd
- Rate structures / agreed fees / margins
• Mauritius Freeport Authority • Myanmar
- Recharging fees
• Financial management Marine Co Ltd • National Shipping Services
• Business development • Nedtrans S.A. • Nigerian Agip Oil Company
- Marketing and sales development for agents Ltd • Norfolkline • North of England P&I •
• QA procedures / ISO accreditation
• Local laws and regulations Nortrans Offshore Services • Ocean China
• Legal position of ships’ master and the ships’ agent International Ltd • Oceanus Agencia Maritima
• Press and public relations S.A. • P&O European Ferries • Port of Boston •
- Managing the public and media Port of London Authority • Rocargo Services
NV • Rogers & Co Shipmanagement • Sea
Container Shipping S.R.L. • Sea Pride Enterprise
• Seporta, S.A. • Sertranave (Angola) LDA •
Ship Documentation Ship Agents Rasan, Peru • Somarain Oriental
Ltd • Sotratec S.A.R.L. • Sullivan Maritime Ltd
Module learning outcomes: • Ticaret Ltd • Transcontinental Shipping
• Understand how ships are regulated
Services • Transmarine Ltd • Transoceanicas,
• Recognise the agents role in relation to this documentation S.A. • Universal Spedisjon Stavanger AS •
• Understand the ship owners’ need for marine insurance Vassilev Maritime Nakliyat Ve Dis • Walship •
West African Ventures Ltd • Worms Alexandria
• UNCLOS and the international conventions that govern the Cargo Services
maritime industry,
• The administration of these conventions by flag states, port
states and coastal states
• The registration of ships STUDENT TESTIMONIALS
• The International Maritime Organisation (IMO) and the
conventions that govern shipping
- SOLAS
- ISM Code
“I was impressed with the way the Ship
- ISPS Code Agent diploma was delivered, the data
- IMDG Code and the useful information we gained
- MARPOL
- STCW from this course. I would recommend
• The requirement for marine accident investigation following a this course for all who are involved in
major incident
• The International Labour Organisation (ILO) and their
the maritime industry as it contributes
conventions that govern shipping to the continuing professional
• Maritime Labour Convention (MLC) development needs of everyone in it.”
• Crew employment contracts (Mazin El Zein, Sea Pride Enterprise)
• Crew documentation
• The role of Classification Societies
• Certificates and surveys
-M  arine insurance
- Hull and machinery JOIN US ONLINE FOR EXCLUSIVE
- P&I
- War risks
OFFERS AND UPDATES:
- Cargo insurance
Search “Lloyd’s Maritime Academy”
 Progress your career with this industry recognised qualification
compiled by leading academic and maritime specialists
- Appointment arrangements: VTS, berth, pilot, towage, - Payment systems, remittance processes and costs
line handlers, terminal operations / stevedores - Off-setting in accounts
Cargo Documentation - Vessel service planning • Monitoring costs and competitiveness
- Cargo planning • Vendor checks and terms of supply
Module learning outcomes: - Launch planning • Budgets and reporting
• State the documentation related to cargo being • Port operations
carried - Arrival arrangement
• Understand the agents role in relation to this - Bill of lading arrangements and release of cargo
documentation - Bunkering Contemporary Issues
• State the various INCOTERMS and their impact on the - Cargo operations supervision / checking / clearance
agent - Coordination of booked activities/services and contracts Module learning outcomes:
• International maritime trade and the matrix of - Crew welfare and social issues • Critique contemporary issues impacting on the sector
contracts - Customs, border agency and immigration
• The sales contract and INCO terms - Inspections, insurance and claims handling • Issues facing agents
• How INCO terms define the liabilities between seller - Labour relations (and the ITF) - Competition
and buyer - Launch services -C  hanging relationships between agents an stakeholders
- Monitoring of operations - Increasing complexity and regulation
• Bills of Lading - Pollution response - Ethics
- Distinguishing negotiable bills from straight bills and - Port state control - E nterprise resource planning systems
seaway bills; house, groupage and switch bills - Repairs / dry docking -W  eb based agent systems
- Three functions of the bill of lading: receipt; record of - Security -C  hanges in the liner sector
contract of carriage; and document of title - Shore personnel -C  ultural understanding
- Clean and dirty bills of lading; letters of indemnity - Statement of facts, laytime, demurrage and despatch -H  umanitarian support for seafarers
- Implied obligations of the shipowner and shipper - Surveys in port (including draft, tanks) - T he IMDG Code
including declaration of dangerous goods • Post departure
- Complications of transhipment - Departure arrangements
- Clauses that cause particular problems; - Disbursement account Case Study: Current Issues
Incorporation of charterparty terms and arbitration and
jurisdiction
- Port dues
- Custom dues
in Ship and Port Agency
• Rotterdam Rules and Hague, Hague Visby and - Sub-contractor and supplier fees
Hamburg Rules • Use of computers for data interchange, the internet Module learning outcomes:
- Carriage of Goods by Sea Act 1971 and email • Apply learning from across the course to a topical
- Application of the rules: when do they apply? - Software and EDI standards case study situation
- The carrier’s obligations • Health, safety, security and environmental issues for • Produce a detailed report drawing together learning
- Defences the agent from across the course
- Limitation of liability under the rules; global limitation - Personal protection and PPE
- S hipper’s obligations - Dockside and shipboard work
- Hamburg rules
- Multimodal transport MBA (Ship Agent)
- Electronic bills of lading Legal Aspects of Ship and
- Title to sue and liability to the carrier; UK Carriage of
Goods by Sea Act 1992; bailor’s rights Port Agency and Insurance
• Manifests
• Customs Module learning outcomes:
• Understand shipping and maritime law which is
relevant to agents
 hat Agents Need to Know
W • Consider the impact on agents of maritime
arbitrations
about Chartering • Explain the requirement for insurance
Diploma top-up by part-time
• Understand the agents’ role in the event of a ship distance learning
Module learning outcomes: arrest
• Explain types of charterparties and their implication The Diploma for Ship and Port Agents has
on the agent • Legal principles governing the agent relationship been academically assessed to provide
• State the role of agents in relation to charter parties - National and international legal frameworks
- Agent, master, harbour master, pilot, VTS, tug 60 credits of prior learning accreditation
• Chartering contracts and comparison to responsibilities relationships towards a unique MBA delivered in
and liabilities of parties • Importance of staying abreast of arbitrations
• How ship agents facilitate the owners and the • Introduction to shipping and maritime law
partnership between Lloyd’s Maritime
charterers • Professional indemnity insurance Academy and Middlesex University.
• The role of the agent with time and voyage • Ship arrest
charterparties
Visit:
- The 1952 and 1999 Convention on the arrest of ships
• Key issues relating to liquid and dry cargoes - Admiralty court jurisdiction and procedure www.lloydsmaritimeacademy.com/mbasa
• Time charterparties - Ship arrest and the Brussels Convention for information.
- The charterparty period - Sister ships and associate ships
- What are the owner’s obligations for the chartered - J udicial sales
vessel - Litigation and interlocutory orders RELATED DISTANCE
- Charterer’s rights
- Off-hire clauses
- Ship arrest and the agent
• Principles of General Average
LEARNING COURSES
- Safe ports, berths and places INCLUDE
• Voyage charterparties
- Identifying the contractual carrier; bills of lading under Certificate in Chartering
charterparties Finance, Accounting, Credit Diploma in Crew Management
- Contractual terms / Voylay Rules 1993
- Loading and unloading cargo Management Certificate in KPIs for Shipping
- Laytime and demurrage
Module learning outcomes: Postgraduate Diploma in Marine
- Exceptions to laytime
• Explain the financial role of the agent
• Appreciate how to create disbursement accounts
Insurance
• Discriminate between types of revenue and Diploma in Maritime Business
Port Agency Operations expenditure
• Discuss how to manage 3rd party vendors
Management
Module learning outcomes: Postgraduate Diploma in Maritime Law
• Financial relationship between agent and principal
• Explain the step by step process of vessel arrival and • Rate structures, fees and margins Diploma in Marine Purchasing &
the role of the agent • Client credit analysis
• Discuss the role of the agent whilst the vessel is • Credit and debt management
Supply Management
alongside • Disbursement account management MBA in Shipping & Logistics
• Examine the agent’s role a departure and post sailing - Importance of accurate recording of spending
• When does the ships agent’s role commence and end? - Receiving funds in advance Diploma in Ship Management
• Providing information to the principal and master - Proforma disbursement accounts Certificate in Ship Operations
• Intelligence and planning - Processing payments and record keeping
• Preparing and briefing personnel on client - Invoice receipt, issuing and management For a full list of our maritime training courses
expectations - Final disbursement accounts
-V  ariance management
visit us online at
• Pre-arrival
- Pre-call planning - Cashflow management www.lloydsmaritimeacademy.com

Apply online at www.lloydsmaritimeacademy.com/spa

 COURSE DIRECTOR
Darrell Bate
Head of Quality Assurance in Further
Education and Ofsted Inspector
Darrell began his maritime career with the Cunard
Steamship Company Ltd at the age of 16 and
completed a four year deck officer cadetship, studying at the College
of Nautical Studies in Warsash. He obtained his Class 3 Certificate of
Competency and HNC in Nautical Science and served as third officer
aboard general cargo vessels trading worldwide. In 1983 he came ashore
to take up a ship operations post with Kearvaig Shipping, the UK operator
for Salen Shipping. This led to a job with Genchem Chartering, a specialist
firm in chemical transportation based in London. During this time Darrell
successfully passed his Chartered Shipbroker examinations and became
a member of the Chartered Institute of Shipbrokers. He worked latterly
as shipbroker with Baltic Exchange-based Van Ommeren Marine before
leaving the industry in 1988 to work in retail management. He had a
brief spell back at sea in the early nineties serving as 2nd Officer aboard
supertankers bound for demolition.
In 1996 Darrell retrained as an NVQ Trainer/Assessor and began a new
career in post 16 education and training, obtaining a Certificate in
Education and BSc in Education and Training. He has worked in both
colleges and private training providers in a number of curriculum roles
including lecturer, Head of School, Quality Manager and Senior Manager. In
2009 he was appointed additional inspector with Ofsted and now inspects
for them on a freelance basis. His current role is the lead manager for
performance and data at a large London further education college.
IN-COMPANY TRAINING
 istance learning, face-to-face workshops, webinars and
D
blended delivery
Cut costs while improving performance
Ensuring a good return on your training investment is critical for all our clients and,
whether delivered by distance learning or instructor led workshops,
Lloyd’s Maritime Academy delivers the best training, at a competitive price and from a
reliable partner.
Lloyd’s Maritime Academy delivers all three and you can save up to 40% on your local,
regional and global training investment.
Many organisations have realised that Lloyd’s Maritime Academy’s programmes offer
so much more than conventional training courses – whether it’s for graduate intakes,
needs-led coaching, supervisor and management training or boot camps. There are a
number of reasons why, including:
4 Working intensely to understand our clients’ business issues to deliver the highest
added value
4 Improving employee skills, knowledge and performance, helping to accelerate
development and building organisational capability
4 Advancing our clients’ global knowledge sharing and collaboration
4 Developing team based learning and internal networks which support workforce
development
4 Delivering instructor led workshops or webinars focused on a client’s particular
business challenges
4 Developing courses with practitioners, for practitioners, with a focus on practical skills
and knowledge
4 Implementing blended solutions which incorporate online learning platforms,
including hosted corporate learning environments
4 Delivering at your location anywhere in the world
4 Supporting our clients consistently for over 15 years, offering a secure, trustworthy
and low risk solution
You are welcome to place individual students or groups on any of our publically
advertised distance learning courses, or for larger groups we will deliver to your
individual requirements, including blended delivery solutions, customised assessments,
flexible timescales and dedicated support for learning and development managers.
To find out more about the benefits of Corporate In-Company Training call
+44 (0)20 7017 4455 or email ct@informa.com.
Sign up for a trial to LloydsList.com and get all the most important
shipping news, analysis and comment at no charge for 10 days.
Visit www.lloydlist.com/trial or email: marketing@lloydslist.com
Email: LMA@informa.com
DELIVERED BY
Lloyd’s Maritime Academy has for over 35 years
provided training programmes for the maritime and
transport industry. Through distance learning, face-to-
face seminars and bespoke training, Lloyd’s Maritime
Academy enables career enhancement and
progression regardless of work commitments or
location. Working with leading academics and industry bodies,
Lloyd’s Maritime Academy aims to be the trusted brand for
professional development within the shipping, ports, transport and
logistics industry.
www.lloydsmaritimeacademy.com
National Maritime Training Centre is based
on the River Thames at Gravesend and is
part of North West Kent College. Formerly
the Gravesend National Sea Training
College, the Centre has a long heritage in
the training of seafarers and shore-side
personnel and remains a major provider of education and training
services to the maritime industry. The Centre is approved by the UK
Maritime & Coastguard Agency to issue STCW certificates of
competency.
The College is at the forefront of the provision of further and higher
education in the south east of England. It caters for more than
4,500 full-time students across two main campuses, with a wide
variety of academic and vocational courses, as well as professional
education and training via short courses, part-time study or distance
learning. Full-time and part-time higher education programmes
and foundation degrees are delivered via a partnership with the
University of Greenwich.
The College is committed to helping students to achieve their
ambition – whether they wish to gain their first job, achieve high-
level professional qualifications, change career or prepare for their
next promotion. The College takes pride in working in partnership
with industry to provide the correct mix of knowledge and practical
skills that are required to sustain the workforce.
The North West Kent College is a partner of Lloyd’s Maritime
Academy in delivering this course and manages assessment, quality
assurance and the award of the professional development Diploma.
www.nwkcollege.ac.uk/nmtc
SUPPORTING BODIES
The Institute of Chartered Shipbrokers
The Institute of Chartered Shipbrokers (ICS) is the
professional body that represents shipbrokers,
managers and agents worldwide. With 23 branches
in key shipping areas, 3,500 individuals and 120 companies,
membership of ICS shows a commitment to maintaining the
highest professional standards across the shipping industry.
Successful completion of the Lloyd’s Maritime Academy Diploma
in Ship Management provides exemptions to the Introduction
to Shipping and Ship Operations and Management course
examinations.
www.ics.org.uk
The Marine Society
The Marine Society recognises the
particular value of Lloyd’s Maritime Academy’s programmes
for seafarers and is committed to enhancing the well-being of
professional seafarers from all the sea services whether they be
serving, former or prospective seafarers. Amongst the London
based organisation’s operations are the promotion and facilitation
of seafarers’ education; the provision of an exchange onboard
book/media service to ships throughout the world; expert,
impartial and confidential advice on any matter of concern to
seafarers; and assuming a leading role in promoting the sea as a
career.
www.marine-society.org
 Diploma for Ship and Port Agents
Starts 25th March 2014
DELIVERED BY DISTANCE LEARNING OVER 12 MONTHS
LMA/GT/KR/DK/TR/TR
COURSE CODE
FLP2349
UK Individual or UK Company
or EU Individual or EU
non VAT Registered Company
EU VAT Registered Company
or Individual or Company
outside the EU
APPLICATION PROCESS:
Apply online at www.lloydsmaritimeacademy.com/spa
Your application will be reviewed by the course team
before being forwarded to the Course Director / academic
partner for approval. Participants will be notified by email if they
have been successful or not in their enrolment. This process can
take two to four weeks to complete. An invoice will also be sent if
you are accepted onto the course. Please ensure that you enrol in
sufficient time for your application to be processed and approved as
well as your invoice paid prior to the start date. Enrolments after the
application deadline will be accepted but payment is due with your
application and will be refunded if your enrolment is declined.
COURSE FEES:
ONLINE DIPLOMA FEE: The fee covers access to the
modules; assessment marking; forum access; tutor support
and the issuing of the Diploma/Certificate.
 ARLY BOOKING DISCOUNT: Participants applying early in the
E COURSE WEBSITE:
enrolment process may be entitled to an early booking discount.
Please check the enrolment form for details and deadlines.
INSTALMENTS: The course fee can be paid in three equal
instalments over the first six months of the course. If required, please
indicate your requirement for this on your enrolment form.
PAYMENT: If you have not received an invoice within one month of
applying for the course, please call us on +44 (0)20 7017 5510.
Entry requirements:
Participants should be able to prove the following minimum
levels of prior educational attainment:
A-Level standard or equivalent (High School)
or
NVQ Level 3 or equivalent
or
No formal qualifications but participants who can demonstrate a
number of years of relevant industry experience are welcome to
apply.
English Language Ability:
T he course is conducted entirely in English. Applicants must have
an adequate command of English in order to meet the demands of
the course.
COURSE DURATION:
 TARTS: 25th March 2014 with the release of the first module.
S upon the participant’s preferred study style, existing knowledge,
Modules are released onto the website once every four weeks.
E nrolment to this Course is subject to the
Lloyd’s Maritime Academy
Distance Learning Terms and Conditions at
www.lloydsmaritimeacademy.com/LMADLTC. Your
attention is drawn in particular to clauses 3, 4 and 13 of the
Terms and Conditions which have been set out below:
3. TAXES The fees stated are exclusive of any applicable VAT, sales,
service or similar taxes (which will be charged, where applicable, at the
appropriate rate as at the date of invoice). Where payment is subject
to a withholding tax the student will apply the reduced rate under the
appropriate double tax treaty, if applicable, and agree to provide LMA
with a certificate of tax deduction within three months of payment. If a
certificate of tax deduction is not provided within three months, you will
become immediately liable to pay the outstanding amount.
2014 - 2015
Providing comprehensive and essential
knowledge of areas that any ship or port
agent needs to be effective in their role
COURSE FEE
Apply on or before 24 January 2014
th
£2650 + VAT @ 20% (£530) = £3180
£2650 (No VAT to pay)
ABOUT THE COURSE
ENDS: 6 March 2015 as the final date for access to the materials and
th
submission of your assessments.
 EACHING METHOD:
T
The course is delivered by distance learning, with access to
online forums. Electronic versions of the materials in PDF
format are available to download, save to your computer, and
print from the course website.
PLEASE NOTE: Every effort will be made by the organisers to
distribute the materials at the rate specified. However, occasionally,
certain unforeseen circumstances may delay the delivery of a
module.
EXTRA MATERIALS REQUIRED:
The modules are designed to be self-contained; however,
a supplementary reading list will be included in the course
handbook.
The course website has been developed in order to offer
participants convenient and flexible access to course
modules and support materials. The website also provides access to
a course discussion forum allowing you to enhance your learning
experience through interaction with your fellow participants.
WEBSITE ACCESS:
Your username and password will be supplied by the course
start date. It is essential that you provide a current personal
email address on your application form to enable us to send you
access details without delay.
ASSESSMENT STRUCTURE:
Assessments are a compulsory element of the course and
occur at regular intervals throughout. They include a variety
of formats designed to test understanding of all the modules. All
assessments must be passed in order to gain the Diploma.
Note: The assessment procedures for all North West Kent College
diploma courses are currently under review for 2013. Full details
regarding assessments will be provided in your course handbook
once the course commences.
STUDY TIME:
As a rough guide, you may spend between 10 and 30 hours
studying each module in a month with additional time
needed to complete the assessments. Studying time is conditional
experience and whether English is their mother tongue. The nature
of a distance learning programme requires students to adopt a
TERMS & CONDITIONS
 . PARTICIPANT CANCELLATION POLICY You may cancel your place
4  3. DATA PROTECTION AND CALL MONITORING Personal data
on the Course by giving notice in writing to the Course Administrator up
to (and including) 7 days from the date LMA confirms your acceptance
to the Course in accordance with Condition 1 and you will not be liable
for the payment of any fees and any fees already paid to LMA for the
Course will be refunded. If LMA receives your notice of cancellation 8
days or more from the date LMA has confirmed your acceptance to the
Course you will still receive a refund of your fees already paid to LMA,
subject to payment by you to LMA of a £200 cancellation fee to cover
administrative costs (which shall be payable immediately upon your
cancellation), provided such notice of cancellation is received by LMA
before the first day of the Course. LMA regrets that no refunds can be
given for any cancellation notice it receives on or after the first day of
the Course and, in such circumstances, the full fees remain payable by
you to LMA.
VIP CODE:
HOW TO APPLY
www.lloydsmaritimeacademy.com/spa
LMAadmin@informa.com
Apply by 4th March 2014
to ensure acceptance by start date
Apply after 24th January 2014
£2800 + VAT @ 20% (£560) = £3360
£2800 (No VAT to pay)
disciplined and independent approach to their studies. In order to
study independently, you will require good time management skills
and self motivation.
TUTOR SUPPORT:
COURSE DIRECTOR:
To support you during your studies the course director is
available to help with any subject and assessment issues via the
online forum or by email.
ADMINISTRATION:
For matters relating to enrolment, module delivery, and technical
queries, contact Danielle Knight, Course Manager at Lloyd’s Maritime
Academy on tel: +44 (0)20 7017 4552, fax: +44 (0)20 7017 7854 or
email: LMAadmin@informa.com.
COURSE AWARDS:
T he following awards are presented by the North West Kent
College on completion of the course.
DIPLOMA: Satisfactorily passing all of the assessments will result in
the award of a Diploma. Participants are either awarded a pass, merit
or distinction depending on the level of their achievement.
CERTIFICATE: If you are unable to complete the course, you may be
able to gain a certificate acknowledging the assessments you have
passed.
Note: This information provided is a broad outline of what students
can expect from the course. Accepted applicants should refer to their
course handbook for a more comprehensive overview of the course.
This is a Lloyd’s Maritime Academy programme, jointly developed
by North West Kent College and Lloyd’s Maritime Academy, with
enrolment and delivery managed by Lloyd’s Maritime Academy,
and assessment, quality assurance and award by North West Kent
College.
All information is correct at the time of going to print and due to
any unforeseen circumstances may be subject to change without
prior notice.
Lloyd’s and the Lloyd’s Crest are the registered trademarks of the Society
incorporated by the Lloyd’s Act 1871 by the name of “Lloyd’s”
Enhanced Learning Credits:
 Lloyd’s Maritime Academy is an
approved learning provider on the
Enhanced Learning Credits scheme,
provider number 2035 (Lloyd’s Maritime
Academy).
1
supplied is subject to the Data Protection Act 1998. The personal
information shown on the application form, and/or provided by you, will
be held on a database and may be shared with companies in the Informa
Group in the UK and internationally. This information may be used for
direct marketing purposes. If you do not wish your details to be available
to companies in the Informa Group, please contact the Database
Manager, Informa UK Ltd, Maple House, 149 Tottenham Court Road,
London, W1T 7AD, tel: +44 (0)20 7017 7077, fax: +44 (0)20 7 017 7828,
email: integrity@iirltd.co.uk. Occasionally your details may be obtained
from, or made available to, carefully selected external companies for
marketing purposes. If you do not wish to receive details about their
products and services, please contact the Database Manager. Registered
in England No.1835199. VAT registration number GB 365 4626 36. IIR
Ltd. Registered office: Mortimer House, 37-41 Mortimer Street, London
W1T 3JH, UK. Telephone calls to IIR Ltd may be recorded or monitored to
check the quality of the service provided.