Post Audit

Critical Patient Safety Error

Notification and Process

CRITICAL PATIENT SAFETY ERROR NOTIFICATION AND PROCESS

Internal Use
AFFECTED FACILITY EVERGREEN
CRITICAL PATIENT SAFETY They had difficulty with IVs but were able to get 200 mL of normal saline in with last blood pressure
approximately 100s systolically
ERROR IDENTIFICATION
DOCUMENT INFORMATION
VOICE JOB ID 2320502
DOCUMENT ID 2320502
DICTATING PHYSICIAN DR. RYAN PADGETT
WORKTYPE EMERGENCY DEPARTMENT VISIT
DATE CREATED 08/16/17
PLATFORM ESCRIPTION
ANALYSIS
MLS/QC TO ANALYZE AND I have gone through the error and listened the audio and I will not repeat such kind of error
PROVIDE THE in the future.
EXPLANATION:
TM FOLLOWUP ACTION
TM TO PROVIDE FOLLOWUP .
ACTION:
DISTRIBUTION
MLS/QC DISTRIBUTION: {MLS/QC will distribute to the following people upon completion of this form.}
TM – respective team
TM DISTRIBUTION {TM will distribute to the following people upon completion of this form.}
OM – Account OM
OM DISTRIBUTION: {OM will distribute to the following people upon completion of this form.}
TSM/COM – Onshore TSM and account manager

Process:

1. When the MLS/QC gets a CPSE error, he/she will complete this form and forward it to the respective TM.
2. The TM to add action point and distribute it to the OM.
3. The OM to review the analysis and action point, alert the US COM.

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