ADYASHA MOHAPATRA

400 E South Water St, Unit 4104 | Chicago, IL 60601

adyasha.mohapatra1094@gmail.com | +1 (812) 361-7892 | https://www.linkedin.com/in/adyasha1094/

PROFESSIONAL EXPERIENCE
Deloitte Consulting LLP, Chicago, Illinois July 2019 – June 2020
Technology Consultant, Strategy & Analytics
Industry: Health Insurance Providers | Data Analyst, Analytics Enablement & Digital Platform Adoption
♦ Collaborated in defining the vision and strategic approach for establishing robust data and insights capabilities within
the client’s Customer Experience Organization. The deliverables were presented in design workshops with leadership
♦ Streamlined data management efforts by analyzing digital platform usage records and compiling a thorough data
inventory comprising 5 source systems
♦ Built a customer journey map by analyzing 300K+ call center enquiries to identify key customer pain points. Also
developed 15+ analytical use cases for improving mobile app UX and customer satisfaction score by 10%
♦ Created a unified dashboard in Tableau with KPIs to inform executive decision making by evaluating the impact of use
case implementation to track user adoption, user retention, and customer satisfaction scores

Industry: Power & Utilities |Business Analyst, System Integration & Data Analytics Platform Implementation
♦ Facilitated program-level ceremonies over 9 sprints with 20+ stakeholders, including sprint backlog prioritization,
Scrum of Scrums, and executive status reporting to proactively address cross-team dependencies, highlight potential
risks, and drive critical product backlog activities to closure
♦ Led deployment for two major milestone releases, onboarding source data into the analytics platform for (1) Storm
Readiness and (2) Historical Outage, by coordinating between IT and business stakeholders
♦ Established a standardized defect management process to allow for efficient defect tracking and on-time triaging leading
to faster resolution and reduction in average lead times

Capgemini Technology Services, Bengaluru, India May 2015 – April 2018

Associate Consultant
♦ Analyzed electricity consumption data from advanced metering devices for an energy client to standardize data and
remove discrepancies in order to generate accurate monthly bills
♦ Designed knowledge KPIs for 5 retail applications to ensure smooth transition within 3 months with minimum service
disruption for one of the top 10 largest grocery chains in the US
♦ Automated manual report generation for a financial forecasting and risk mitigation application by using CA Workload
Automation to improve report generation time by 15%

EDUCATION
Kelley School of Business, Indiana University, Bloomington, IN May 2019
MS in Information Systems, Major in Business Intelligence & Analytics, Cultural Event Developer GPA 3.6/4.00

Institute of Technical Education & Research, Bhubaneswar, India May 2015

Bachelor of Technology, Major in Mechanical Engineering GPA 3.8/4.00

CERTIFICATIONS & TRAININGS

♦ Google Cloud Professional Data Engineer – Upcoming July 2020
♦ Trainings: Agile Software Development • Strategic Growth Transformation • Data Warehouse Migration using
BigQuery • Looker Data Platform

SKILLS
♦ Analytics: R • Excel • Tableau • PowerBI
♦ Databases: Oracle 11g • MySQL • SQL Server
♦ Programming/ Scripting: SQL | (Training Knowledge) HTML5 • CSS3
♦ Tools/ Platforms: BigQuery • Splunk • ForeSee • GitHub • Visio • MS Project • PowerPoint