Jahnavi Uday Shah

(636) 634-6279 • jahnavi_shah@berkeley.edu • www.linkedin.com/in/jahnaviudayshah

FULL-TIME INTERNSHIPS
Cruise, San Francisco (CA) Summer 2023
Product Manager (Tech Operations) MBA Intern, (Team creates product features needed to scale Commercial Operations)
 Set product vision and strategy for an autonomous-vehicle fleet remote servicing product by organizing a team of Hardware and
System engineers, and, achieving an anticipated $64M in hardware cost savings and enhancing operational efficiency by 20%
 Defined the roadmap, requirements & product success metrics by collaborating directly with design, & development teams to
build new features and improve adoption on existing features for NLP-based Fleet Tool enhancements, aiming to boost
technician productivity; enabling 40% user effort reduction
 Analyzed customer feedback to suggest vehicle design improvements, addressing issues of overheating, cleaning and towing
inefficiencies, aiming to enhance safety, reliability, and comfort in customer journeys

Open Secret, Mumbai, India, (Series B firm backed by Matrix Partners) Summer 2022
Product Manager
 Created a product roadmap, strategy, and requirement plan for website’s shift from D2C to marketplace by conducting 100+
customer interviews, detailed market research & quarterly prioritization of product features from backlog through in-depth
study of user pain points; also designed user-interface wireframes, ensuring website launch within the $60k budget in 3 months

Amazon Transportation, Hyderabad, India 2021- 2022

Business Analyst, (Optimized the “delivery speed” product offered to customers when placing orders)
 Led a 3-member team of data engineers and product managers to increase CTR of 'Buy Now' by 2% button in Australia, Mexico,
Singapore and Brazil by designing an analytical model with SQL and ETL by tracking crucial KPIs, diagnosing logistics network
bottlenecks, and partnering with product and sales teams to refine the supply chain, resulting in a 1% boost in sales
 Developed and implemented an algorithm that prioritized delivery of time-sensitive items, thereby increasing order conversion
rate by 3% during high-discount periods by optimizing delivery speed
 Designed and created a self-serve Qlik dashboard by using supply chain data to refine investment decisions in first-mile
operations; this reduced warehouse ramp-up time by 10%, addressing operational bottlenecks following the Covid pandemic

ZS Associates, Pune, India 2019- 2021

Decision Analytics Associate,(Consulting for US Pharma- Recognized as a “Successful Woman at ZS” (Top 1%))
 Owned detailed competitive analysis by conducting patient-level data analysis using Python on Data Lake and Spark to influence
strategic decisions such as the prioritization of a new drug launch and realignment of salesforce geography; increased revenue
by $370M (a 5% boost over the base case) and a 70% reduction in patient churn
 Built economic models using SQL and Hive to create GTM strategies, securing consensus from CEO for a redesigned incentive
compensation structure and forecasting an additional $1B revenue, ensuring sustainable growth of the Immunology portfolio

Societe Generale, Bengaluru, India Jan 2019 – Jun 2019

Software Developer, (Infrastructure automation solutions for the Global Unified Communication Systems)
 Architected and implemented end-to-end solutions (UI, backend, and automation) using .Net and Powershell for call center
managers empowering them to assess call effectiveness; increased productivity by 25% and improved NPS by 10%
EDUCATION
University of California, Berkeley, Haas School of Business Aug 2022 – May 2024
Master of Business Administration
 Haas Merit Scholarship; GSI - “Intro to Business Analytics”- Teaching Machine Learning basics to 300+ undergrads;
 Peer Advisor – Guiding Y1 MBAs in their careers in Transportation; Organized UC Berkeley’s largest Transportation conference
 Chief of Staff for ChargeMate.ai: Conducted user interviews and market research for a product to improve the public charging
experience of EV drivers to eliminate need for secondary ICE vehicle for road trips
 Relevant Coursework: Sustainable Mobility, Mobility in Lower- and Middle-Income Countries, Tech and the City
 Selected as a mentee in the 9-month Women in Auto-tech mentorship program
Vellore Institute of Technology, Vellore, India 2015 - 2019
Bachelor Technology in Computer Science and Engineering: 9.28 CGPA (Top 5%)
 Merit Scholarship (80%); Manager, Google Developer Group – Vellore: owned product lifecycle VITGO app utilizing AI driven
recommendations; empowered 20k+ students to plan timetable, track attendance, rate courses & network
 Relevant coursework: Machine Learning, Data Mining, Artificial Intelligence, Object Oriented Programming, Data Structure and
Algorithms, Database Management Systems, Internet and Web Programming, Natural Language Processing

Technical Skills and Tools: SQL (I really know it!), Spark, JIRA, Figma, Hive, Tableau, Google Analytics, AI/ML (Python), .Net, ETL