Deepika Chhabra, M.

Tech
New York, NY - 07093 | deepika.chhabs@gmail.com | (347) 839-5646 | https://www.linkedin.com/in/deepika24

EXPERIENCE SUMMARY : Strategic, team focused, results-driven product manager offering expertise in collaborating effectively
with stakeholders. Possesses technical understanding of implementation processes to deliver innovative and customer-centric
solutions that meet both stakeholder requirements and technical standards. Leverages APIs and cloud technologies to seamlessly
bridge the gap between strategic vision and practical execution. Excellent strategic thinking, written and verbal communication
skills.

SKILLS & EXPERTISE

● Expertise Area : Agile | Scrum | Kanban | User Experience | Human Computer Interaction | Quality Management

● Tools: JIRA | Figma | Miro | Confluence | Trello | Product Board | Monday | Proof Hub | Resource Guru

● Languages : Basic knowledge of Java | SQL | Oracle | JavaScript | HTML / CSS | Data Visualization tools |

CERTIFICATIONS
● Certified Scrum Product Owner - CSPO
● Certified Scrum Master - CSM (Scrum Alliance)
● Certified Agile Coach (ICAgile Certified Professional - Agile Coaching)
● Professional Certificate in Product Management (Kellogg’s School of Management): In Progress

SNHU, New York, NY (EdTech) (January 2023 - Present)

Senior Technical Product Manager (Office of Program and Innovation)
● Managed Prior Learning Assessment (PLA) program utilizing machine learning technology and Google partnership to evaluate
learners' prior credentials for credit equivalency.
● Managed a cross-functional team, stakeholder management, and product development from planning and execution to launch.

● Worked on product vision/product strategic plans, discovery, customer research, roadmap, implemented agile processes.

MODERN CAMPUS, Camarillo, CA (EdTech) (March 2021 - December 2022)

Product Manager
Lead product for Content Management System (CMS) SAAS app for B2B for this leading Edtech organization.
● Defined product strategy, product roadmap, feature definitions through product life cycle to deliver resilient products.

● Conducted in-depth analysis and market research to comprehend customer needs.

● Translated requirements to define product requirement docs (PRDs), epics, user stories with defined user acceptance criteria
along with creating prototypes, wireframes and workflow diagrams.
● Collaborated with Design, Engineering and Marketing teams to scope, develop, and launch meeting product’s OKRs.

● Played a pivotal role in launch of the ‘Personalization’ feature, increasing revenue by $2 million a year.

● Spearheaded Integrations (API) for ‘Calendar’ feature led to 30% decrease costs & an increased revenue of $5 million annually.

● Analyzed data to articulate investment success metrics, established KPIs, key metrics for tracking and feature prioritization,
including planning and execution of A/B testing.
● Managed product release, performed UAT, and conducted release demos and webinars with customers and the internal team
with a focus on continuous product improvement / data-driven decision-making.
● Made key prioritization decisions utilizing the right data, frameworks, and tools to drive the business forward.

● Work with marketing to perform market analysis with focus on product improvement & data driven decision making.

TOOGOOD FINANCIAL SYSTEM INC, Toronto, Canada (Fintech) (March 2021 - December 2022)
Product Manager
Managed Portfolio management B2B SAAS product with active fund and banking clients for this FinTech firm.
● Translated features into user stories within the backlog while managing and prioritizing to reflect stakeholders requirements.
● Collaborated with Designers and technical architects to define product requirements.

BUILDER.AI, Gurgaon, India (Digital Products) (Jul 2016 – Jun 2019)

Senior Product Manager
Involved in B2C products from inception through delivery for analysis and sales support for Web, Android and IOS applications.
● Managed the entire platform product life cycle from ideation, to planning, execution and launch.
S&P CAPITAL IQ, Gurgaon, India (Fintech) (June 2014 - May 2016)
Product Owner
● Worked on organization’s critical financial market data B2C application - Excel Plug-in and Data API Products.

EDUCATION
● Masters in technology, - M.Tech (Computer Science) IIIT - Delhi, India
● Bachelors in technology- B.Tech (Computer Science) Banasthali University,
India

RESEARCH PUBLICATIONS
● Energy Usage Attitudes of Urban India (ICT4S - 2014)

● M4M: Model for Enabling the Internet of Things in Developing Regions (COMSNETS - 2015)

● Comparing Energy Feedback Techniques for Dormitory Students (BUILDSYS – 2015)