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Use your mistakes to build stairs not Walls.

Great leaders allow their people the freedom to make mistakes. But good employees
are those who when mistakes are made 1. Learn them, 2. Own them, 3. Fix them, and
4. Set up shields to guarantee a similar error will never be rehashed.

We all make mistakes. All of us. If we aren't committing errors, at that point we likely
aren't attempting enough new things outside our comfort zone., and that itself is a
mistake. That procedure is the most ideal approach to learn and develop as an
individual. As John Wooden once stated, “If you’re not making mistakes, then you’re
not doing anything.” 

Mistakes are the pathway to great thoughts and development. mistakes are the
venturing stones to moving outside of the comfort zone to the developing zone where
new innovations are made and incredible ideas are found out. Mistakes are not
disappointments; they are essentially the way toward eliminating ways that won't work
and to come nearer to the ways that will.

Incredible leaders permit their kin the opportunity to commit mistakes. However, great
employees are the individuals who when mistakes are made; 1- Learn them, 2-Own
them, 3-Fix them, and 4. Set up shields to guarantee a similar error will never be
rehashed.

1. Learn them:  Good employees acknowledge if they have committed a mistake.


They don't get defensive about the error, rather they are eager to take a peek at
their mistake, realize what they fouled up, and comprehend why their decision or
activities were ended up being a mistake.

2. Own them:  Good employees take absolute accountability for their mistakes.
They confess them willingly.  They don’t justify their mistake, rather they admit
that yes, they made an error and they express openly what message they have
learned from that mistake. They also go on to execute steps 3 and 4 below.

3. Fix them: Great employees take the necessary steps to correct their wrongs.
They are happy to do whatever they can to fix the issue and make it right.
Unquestionably there are times when the harm is done and the same can’t be
compensated, however, honest employees do their absolute best to fix whatever
damage has been done, to the best of their capacity. They generally set up a
timetable with follow up for when the error will be fixed and ensure that progress
is imparted all through the procedure so everybody feels the urgency and care
with which they are rectifying the issue.

4. Set up shields to guarantee a similar error will never be rehashed: This is the
most crucial step in the learning procedure. At the point when a mistake has
unknowingly been made, the most significant thing anybody can do is make
sense of what blockage and barriers can be deliberately settled to guarantee that
the similar error will never occur again. Documenting the progress and lesson
learned so the exercises learned, and the safeguarding measures can generally
go past you. Give it your best shot to help other people gain from your slip-up so
they don't need to encounter them all alone to pick up the exercise you've
learned.

This is applicable to everyday issue. Regardless of whether it's business or personal


life, the standards of saying 'sorry' continue as before. All employees commit a ton of
errors, and incredible employees are those have aced the craft of saying 'sorry' for
those mistakes:

The Six C’s of a Proper Apology:

 Confess - I honestly made a mistake.

 Carry no ego - I am sorry for making the error.

 Concede- I admit where I went wrong that triggered my mistake to arise.

 Correct - I chalked out a plan to fix the mistake within this specific time-duration.

 Comfort- I will put the following procedure in place to ensure that I do not repeat
the mistake

 Curb – Never rehash the mistake.

Implementing Six ‘C’ principle will gain us trust and respect. Those follow Six ‘C’ will
encounter, others are more forgiving and extend more support to them. It’s never about
not repeating the mistake or committing any error, it’s more of the action plan after you
commit the error, that really counts.

From a business point of view, probably the scariest things to do is to give freedom to


people to make mistakes. While mistakes allow individuals to be taught and grow, they
can also be very expensive to any company. However, as a company, we don’t want to
take away this great learning experience from our employees.

“Courage is not the absence of fear, but rather the judgment that something else
is more important than fear.”  - Meg Cabot

We want to help our employees to grow through this true learning experience and but at
the same time they need to be extra cautious not to put the company in jeopardy.

Making any mistake once is OK, an honest mistake made while attempting to do the
right thing. Making any mistake once is OK, but repeating that same mistake a second
time isn’t.

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