Work place interaction and Work in

team environment
Md. Hussain Shahid Ansary
Sr. Trainer, BKMEA
TEAM
TEAM
• T – Together Team: Team is a group of people
• E – Everyone who put effort to achieve a
common goal by cooperation.
• A - Achieve
A successful team combines
• M - More people with complementary skills.
TEAM
Requirement for successful team building are –
• Clearly stated and commonly held vision and goals
• Talent and skills required to meet goals
• Clear understanding of team members’ roles and functions
• Efficient and shared understanding of procedures and norms
• Effective and skilled interpersonal relations
• A system of reinforcement and celebration
• Clear understanding of the team’s relationship to the greater organization.
• Members are of different expertise
TEAM
Problems arise in working as a team –
• Irritation
• Conflict
• Management
CONFLICT MANAGEMENT
Ways of conflict management –
• Ignore
• Compromise
• Compete
• Cooperate
• Forcefully
COMMUNICATION
Functions of communication –
• Control
• Motivation
• Emotional Expression
• Information
COMMUNICATION PROCESS

Source Encoding Channel Decoding Receiver

Feedback
BARRIERES TO COMMUNICATION
• Filtering
• Selective Perception
• Emotions
• Language
Thank you