Professional Documents
Culture Documents
Larissa Musy
Kitchener, ON
(416) 455-1364
larissamusy@gmail.com
Support worker with +8 years of customer service experience
EXPERIENCE SKILLS
Swiss Chalet, C
ambridge — O
ff-Premise and Delivery
Supervisor Understanding and Managing
Aggressive Behaviour
October 2019 - March 2020
(UMAB)- Mar. 2020
● Was responsible for hiring, scheduling, and training of new staff for
the off-premise and delivery channels of the restaurant
● Conducted weekly and monthly inventory counts for food and Training and certification for
paper products respectively, ordered all paper products bi-weekly, using de-escalation
and consistently hit target of 2.2% for paper products expenditure techniques and physical
● Oversaw employee work in front and back of house to ensure restraints for individuals who
compliance with Recipe Unlimited brand standards, express in an unsafe manner
regulations, and food safety guidelines
● Followed the Swiss Chalet stage standards and steps of service to Training and certification for
deliver friendly and efficient service to guests and ensure a the safe storage, preparation,
pleasant dining experience and serving of food in
accordance with Ontario
Legislation
EDUCATION
Smart Serve - Sept. 2013