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BIOMEDICAL AND ENVIRONMENTAL SCIENCES 21, 257-263 (2008) www.besjournal.

com

Exploring Barriers to Implementation of Smoking Policies:


A Qualitative Study on Health Professionals from
1
Three County-Level Hospitals

JUN-FANG WANG*, SHAO-JUN MA*, CUI-ZHU MEI#, XUE-FANG XU#, CHUN-PING WANG*,
*,◊,2
AND GONG-HUAN YANG

*
Institute of Basic Medical Sciences, Chinese Academy of Medical Sciences, and School of Basic Medicine, Peking Union
#
Medical College, Beijing 100005, China; Union School of Public Health, Peking Union Medical College, Beijing 100005,

China; Chinese Center for Disease Control & Prevention, Beijing 100050, China

Objective This study was to identify factors limiting the implementation of smoking policies in county-level hospitals.
Methods We conducted qualitative interviews (17 focus groups discussions and 6 one-to-one in depth interviews) involving 103
health professionals from three target county-level hospitals. A combination of purposive and convenience sampling was used to
recruit subjects and gain a broad range of perspectives on issues emerging from ongoing data-analysis until data saturation
occurred. The transcripts were analyzed for themes and key points. Results The main themes that emerged suggested that both
smokers and non-smokers viewed smoking very negatively. However, it was clear that, underlying this acceptance of the health
risks of smoking, there was a wide range of beliefs. Most of the health professionals pointed out that, as smoking was legal,
addictive, and influenced by social norms, currently it was almost unrealistic to expect all smokers to give up smoking or not to
smoke in the hospitals. Furthermore, they were concerned about the potentially detrimental effects of providing counseling
advice to all smokers on the interpersonal relationship among colleagues or between doctors and patients. In addition, low level
of employee participation influenced the sustainable implementation of smoking policies. Conclusions Simply being aware of
the health risks about smoking did not necessarily result in successful implementation of the smoking policies. Application of
comprehensive intervention strategies such as implementing smoking policies in public places at the county level, creating
supportive environments, promoting community participation, and conducting health education, may be more effective.

Key words: Qualitative study; Tobacco use; Smoking policy; HP attitudes

INTRODUCTION prevalence and higher quit rates among employees,


including doctors and nurses[3-5].
The morbidity and mortality caused by active Since HPs are influential role models for their
smoking and by exposure to secondhand smoke patients in health-related matters, smoking by HPs
(SHS)[1] make smoking in hospitals completely impedes their ability to assist patients to quit
inconsistent with the functions of hospitals where a smoking[6-9] and, therefore, interferes with efforts to
healthy environment should be established[2]. create and maintain smoke-free hospitals. Changing
Creating smoke-free hospitals is a necessary and smoking behavior and attitudes towards smoking
ethical extension of hospitals’ responsibility to policies in public places among HPs is a critical step
promote health, which is mandatory in some to facilitate then consequent changes in behavior and
countries. Smoking bans in hospitals not only protect perceptions among the general public.
patients from exposure to SHS, but also benefit the However, one unexpected problem that has arisen
health professionals (HPs) who are employed in the in China is that the smoking prevalence is quite high
hospitals. Like the smoking bans in other worksites, among HPs[10], which may be more common in the
smoke-free hospital policies have resulted in lower county-level hospitals. In contrast to this apparent
Abbreviations: SHS, secondhand smoke; HPs, health professionals; MCPH, Mianzhu County People’s Hospital; ACPH, Anyi County
People’s Hospital; XCPH, Xin’an County People’s Hospital.
1
This research was supported by the Fogarty International of the National Institute of Health in the United States.
2
Correspondence should be addressed to Gong-Huan YANG, 5 Dong Dan San Tiao, Beijing 100005, China. Tel: 86-10-65233870. Fax:
86-10-65233678. E-mail: yangghuan@vip.sina.com
Biographical note of the first author: Jun-Fang WANG, female, born in 1976, Ph. D. at Institute of Basic Medical Sciences, Chinese
Academy of Medical Sciences, majoring in epidemiology and biostatistics.
0895-3988/2008
CN 11-2816/Q
Copyright © 2008 by China CDC
257
258 WANG ET AL.

phenomenon among HPs population, there have been Data Collection


very few studies addressing the issue of implementing
the policies to prevent smoking in these hospitals. A semi-structured interview schedule was
In order to make the relevant information designed and piloted to guide the interviews, although
available, we chose three county-level hospitals as participants were free to raise other issues that they
experimental units to study the implementation of believed to be important. Topics included: tobacco use
smoking policies in these specific environments. The among HPs; knowledge, attitude, and practice of HPs
aim of this study was to investigate the knowledge, towards active smoking and exposure to SHS; the
attitudes, beliefs, and practices of HPs in these three existence, implementation and enforcement of
hospitals with regard to implementing smoking smoking policies; and views and suggestions on
policies. The ultimate goal is to use this information creating smoke-free hospitals. Two investigators were
to develop a culturally relevant and effective present at each interview. One was primarily
intervention to control smoking in the county-level responsible for asking questions and facilitating
hospitals. discussion, while the second recorded the session with
a digital voice recorder (with permission from the
participants) and took detailed field notes to record
METHODS observations and ideas.
Subjects and Settings Analysis
From November 2004 to April 2005, we conducted The investigators discussed and summarized the
one-to-one in depth interviews with the president, the content of each group discussion immediately after
director of preventive health service and focus groups each focus group session. There were several reasons
discussions with representatives from the three target for immediate debriefing: to identify the most
hospitals. Characteristics of HPs thought to have an important themes and ideas; to determine if these
influence over how they provide counseling advice differed from what was expected from the theoretical
were identified from the literature[11] and discussed and empirical perspectives; to determine if anything
with researchers. HPs were then purposively sampled should be done differently for subsequent groups; and
while considering some practical constraints at the to discuss differences from previous sessions[13].
same time, such as accessing willing participants, and Recordings from the interviews were transcribed
time and resources available for the research, to verbatim and entered into a word processing package.
ensure that the final sample consisted of HPs with Three trained researchers read through the transcripts to
these characteristics. Each group was homogenous in
identify themes, and then coded and indexed the texts.
terms of smoking status[12] and discussions with each The process of coding involved identifying key themes
group were based on the principle of theme and marking these out on the transcripts. The process of
saturation, i.e., the interviews stopped until no new indexing involved bringing all data on a particular theme
major themes arose from the final focus group. together, starting with broad categories and narrowing
Seventeen focus groups were undertaken with these into a larger number of subcategories. This was
representatives from the three hospitals, with four to done by copying the original transcripts and using the cut
seven people per group. There were six groups with and paste feature. Details of each theme were then
HPs from Mianzhu County People’s Hospital extracted, responses compared and contrasted, and the
(MCPH) (3 groups of smokers, 3 groups of non- key issues summarized.
smokers), five groups with Anyi County People’s Due to group dynamics in focus group
Hospital (ACPH) (2 groups of smokers, 3 groups of discussions, it can be difficult to gauge what each
non-smokers) and six groups with Xin’an County individual thinks, therefore it is not always
People’s Hospital (XCPH) (3 groups of smokers, 3 appropriate to count the number of participants
groups of non-smokers). Six one-to-one in depth
giving a certain opinion[14]. Instead, we focus on key
interviews were conducted with hospitals’ presidents
themes emerging from the group discussions and the
and the director of preventive health service from the
range of opinions discussed. The frequency and
three hospitals. In total, 103 individuals participated. fervor with which particular views were expressed
Every interview lasted about one hour. were taken into account in the reporting.
Participants were recruited through the hospitals
liaisons that had been interviewed in an earlier phase.
RESULTS
They were provided verbal and written information
about the study (including an information sheet for Predisposing Factors: Knowledge and Attitudes
potential participants describing the study) and the
kind of people we were looking for. Both smokers and non-smokers usually mentioned
BARRIERS TO IMPLEMENTING HOSPITAL SMOKING POLICIES

cancer, lung problems and heart diseases as being This method worked quite well, as far as
possible dangers of smoking, with some also effectiveness was concerned, since exposure to
discussing bad teeth, bad appetite, poor skin, and a secondhand smoke was almost eliminated. However,
poor or unhealthy appearance. The smell of smoke the enforcement only lasted for several months. After
was in particular disliked, both in itself and trapped that, all the ‘No -smoking’ signs and policies were
in clothes and rooms. still present, but they had little restrictive effect on
However, beneath this superficial awareness of smoking behavior due to lack of supervision and
the heath risks, there was considerable management.
underestimation and some skepticism as to how
‘Some health professionals would not voluntarily
serious they really were. A common reaction was to
comply with the smoking policies, and they would go
refer to people (e.g. friends, families, or celebrities)
whose individual experience defied the statistics. For along with rules only if they must pay a big fine when
instance, one smoker commented that he found the they are caught.’ (Director of preventive health
low-level effects of smoking (cold, cough and so on) service from ACPH)
easy to accept because he experienced them himself, Reinforcing Factors
but he was more skeptical about the serious health
risks because of some people who smoked long but A personal choice Smokers and non-smokers felt
lived a long and healthy life. In the same way, other that people should have personal choice as to whether
respondents sometimes wondered if the link between they smoke or not. Smokers further highlighted the
lung cancer and smoking was certain because they legality of smoking as a support for the argument in
had known the fact that some non-smokers had lung favor of choice. Both the hospitals’ presidents and
cancer while some smokers did not. Non-smokers staff felt that the right balance needed to be struck
tended to mention that exposure to SHS was more between the rights of these two groups. They felt that,
harmful than active smoking straightforwardly, but ideally, it was fair for both smokers and non -smokers
even they thought that effective protection can be to be entitled to provision in the form of smoking
achieved with simple measures, such as opening a rooms. However, due to space constraints, this was
window, smoking in another room, or using an air not always feasible.
purifier, although none of these measures
‘From the legal perspective, smoking does not violate
substantially reduce exposure.
the law...smokers have their own freedom and rights
‘The link between smoking and diseases is uncertain to smoke, and others have no right to intervene.’
or is not supported by sufficient scientific evidence. (Smokers from ACPH)
As we all know, Deng Xiao Ping (China’s paramount
‘It is an individual right for a person to decide
leader) was addicted to cigarettes but lived to be
ninety years old’ (Smokers from XCPH) whether to smoke, so smokers should receive their
due respect.’ (Non-smokers from XCPH)
‘I found it acceptable to smoke inside during summer
seasons, with doors and windows wide open. Addiction The issue of addiction was also
However, during the winter period when all the mentioned a great deal. Many smokers said that they
windows are closed and the air conditioners are had attempted to stop but had failed on numerous
running, smoking inside is extremely harmful to the occasions. There was also a strong view among non-
non-smokers.’ (Non-smokers from XCPH) smokers that smokers had a craving for
cigarette/nicotine, which had to be addressed. It was
Enabling Factors: Skills generally accepted that people who needed to smoke
during work hours should be able to do so as lack of
The three hospitals implemented smoke-free
nicotine could affect how well they carried out their
policies as part of efforts to build a nationally clean
duties. Smokers also felt that a cigarette was a reward
city or to build up a Second Grade Class A Hospital.
for their hard work or aided them to relax when they
The policies specifically required that HPs be
got stressed in the workplace.
forbidden to smoke when they see patients, visit
inpatient wards or discuss-medical cases with ‘I have tried to stop it several times, but I did not
patients and their family members. Meanwhile, the succeed, I’m driven by something…I still feel a bit
three hospitals used signs or posters to communicate controlled by the addiction.’ (Smokers from XCPH)
their smoking policy and penalties like fines for non-
compliance. At that time, top management attached ‘With the quickening pace of modern life, smoking
great importance to this and set up a working team to could help HPs with stressful jobs to deal with this
vigorously implement the policy. stress and it has pushed ahead with the health
260 WANG ET AL.

profession.’ (Non-smokers from MCPH) Colleague relationships It is widely believed


that it is much more difficult to give counseling
‘I smoke from time to time. As a surgeon, after advice to smoking doctors than to patients, since they
several hours of operation, I'm often under great know very well the harm caused by smoking. Non-
pressure and so fatigued. Smoking a cigarette can smokers reportedly used a variety of approaches
give me a lift during the busy schedule.’ (Smokers when directly confronting the smoking doctors. Some
from MCPH) made explicit reference to (real or sometimes
Doctor-patient relationship Maintaining a fictitious) health problems that could be aggravated
by exposure to SHS. Non-smokers also used non-
good relationship with patients was of paramount
verbal cues to ‘get the message across’ while
importance to HPs. A frequently cited barrier to
avoiding a direct confrontation with the smokers.
giving counseling on the health consequences of
Non-verbal cues cited by (smoking and non-smoking)
smoking and on smoking cessation was a fear of
respondents included intentionally loud cough,
harming the doctor-patient relationship. This fear
fanning or blowing the smoke away, opening
seemed to explain the problem-based approach that
windows, or facial expressions. Several smokers
HPs employed towards raising the topic of smoking.
admitted to having, on several occasions, heard and
HPs reasoned that patients presenting with smoking-
understood the non-verbal cues, but chosen to pretend
related problems were more likely to listen to the
not to have (i.e., they ignore it), particularly in cases
doctors’ advice. Many HPs cited previous
where such cues were perceived as ‘rude’. In cases
experiences of upsetting patients to support the view
when non-smokers perceived raising the topic of
that giving repeated advice without smoking-related
smoking might hurt the colleague relationship, then
problems is counter-productive. A number of them
non -smokers may have elected to do nothing (‘grin
also held that this did not help patients to stop
and bear it’) or move away.
smoking. Consequently, doctors avoided giving
repeated advice in consultations in which there was ‘Due to the sensitivity of the issue, when confronting
direct evidence showing that smoking contributed to the smoking colleagues or leaders at a higher level,
the medical problems of patients. In addition, some we have no choice but to tolerate the filthy smell or
respondents mentioned mainly non-smokers gave simply to go away from the smoky environment.’
counseling, for smoking HPs did not play exemplary (Non-smokers from XCPH)
roles for their patients. ‘As health professionals know about the damages
caused by smoking, we usually tell them to stop smoking
‘Patients with smoking-related diseases are more in a friendly manner. Sometimes we directly asked them
likely to follow the doctors’ advice ...and nonsmokers to smoke outside.’ (Non-smokers from ACPH)
practiced counseling more often than smokers.’ ‘Sometimes they (non-smokers) would advise
(Non-smokers from ACPH) smoking less, especially when catching cold, and not
‘For patients suffering from tuberculosis and bearing the smell of smoke.’ (Smokers from MCPH)
hepatitis, after some education and persuasion made ‘In the case that non-smokers are in the majority,
by HPs, they have tried to smoke as few cigarettes as especially when all the windows are closed in the
wintertime and the smell of cigarette smoke is very
they could.’ (Smokers from MCPH)
strong, we will intervene. However, such intervention
‘If you tell patients that smoking can lead to lung will not be to the extent that the smokers must
cancer, some may argue with you that some smokers extinguish their cigarettes immediately.’ (Non-
have never got lung cancer while some non-smokers smokers from MCPH)
have.’ (Non-smokers from MCPH) ‘They will use facial expression to show that they
dislike or are uncomfortable with the smell of smoke.
‘Some patients believe that their illness is not serious We can understand, but we pretend not to and
(such as hand injury, etc.), and therefore, they have continue smoking.’ (Smokers from MCPH)
continued to smoke during the operation or when
their wounds have just been stitched up.’ (Smokers Not on the agenda of hospitals’ presidents
from MCPH) Participating hospitals’ presidents saw their role
primarily as handling the medical problems of
‘Doctors have clearer knowledge about the harm patients. They felt that the smoking problem in the
caused by smoking than general non-professional hospitals was very serious, but that there was little
people do. And it's their responsibility to educate incentive for them to take on the burden of this work,
others. But if the educator himself smokes, his efforts since past experiences showed that implementation of
will sound worthless.’(Smokers from MCPH) smoking policy did not improve hospital image or
BARRIERS TO IMPLEMENTING HOSPITAL SMOKING POLICIES

bring more profits for the hospital. framework to help describe contextual influences on
behavior and assess optimal intervention entry points.
‘The hospital president should attach great Failure to do so is analogous to proposing medical
importance to the quality of medical services, treatment before understanding the pathophysiology
construction of medical ethics and medical of the condition[15]. The Precede-Proceed model
style...while the issue of tobacco control is rather the conceptualizes the reciprocal relationship between
other department’s business.’ (Hospital president behavior and environment into three groups of
from ACPH)
influencing factors[16]. Predisposing factors are those
‘The head of the hospital, male doctors, patients, and
that help make a health-conducive lifestyle change
their family members all smoke, hence it makes it
possible, such as information or availability of
difficult to implement smoking policies in the hospital
products necessary for the new behavior. Enabling
and it may require a large amount of human labor, factors are those skills needed to implement the new
material, and financial support.’ (Hospital president behavior and reinforcing factors are supporting values
from XCPH) and social norms that help individuals maintain the
‘Past experience indicated that the creation of a new behavior.
“Tobacco free hospital” has neither significantly
improved the hospital’s image nor increased the Predisposing Factors
hospital’s profits, hence the work has not been
continued.’ (Hospital president from XCPH) Based on KABP model (knowledge-attitude-
belief-practice), one possible facilitator or barrier to
Social norms Smoking in the hospitals was implementing smoking policies was HPs’ attitude
influenced by social norms. It was generally accepted in towards smoking and passive smoking. If they did
the local culture that offering cigarettes to others in not believe that there are any health risks associated
some social activities is a courteous behavior, which with smoking and passive smoking, then they were
makes communication much easier, and that rejection of unlikely to see the need for a smoking policy. The
the offer is a sign of lack of respect. Smokers and non- fact that the majority of respondents mentioned, more
smokers mentioned that it is quite common for patients or less, the smoking-associated health risks indicated
and their family members to offer cigarettes to the that a lack of relevant knowledge should not be a
doctors, and that the doctors usually accept the offer main barrier to the implementation of smoking
even if they do not smoke the cigarette right away. policies. However, it should be noted that this
Smokers further highlighted that it was more difficult to widespread knowledge of the health risks might be
reject the offer from friends because your friends may undermined by underestimation and skepticism
know you are a smoker. So when they offer cigarettes to regarding the real level of danger for individuals.
you, they also light up for you, and as a result, you Since HPs are health promoters, misconceptions
cannot help but to smoke straight away. in this regard probably constitute a major
professional problem. The majority of studies-
‘We also know the discomfort caused to non-smokers
including this present study-demonstrated that non-
by the smell of smoke and were keen not to smoke in smokers give counseling on the health consequences
front of them. However, since the act of offering a of smoking and on smoking cessation more often
cigarette was as an important social exchange,
than do current smokers[17-20]. The difference
difficult to change.’ (Smokers from ACPH)
between the practices of current smokers and non-
‘The act of offering cigarettes to doctors is seen as
smokers might be associated with the differences
courteous; it is meant to show respect to doctors.
between current smokers and non-smokers in
Therefore, to accept the cigarettes from patients and
assessing smoking as a risk factor, as shown in the
visitors are purely based on the social etiquette, and it
present study. Clearly, effective interventions for HPs
is believed that rejection of the offer of cigarettes means
would need to increase their knowledge on smoking-
disrespect to the others.’ (Smoker from XCPH)
related issues.
‘Tobacco is made of air and grass; it often furthers
social interactions. When you need someone’s help, Enabling Factors
offering cigarettes to him can interconnect people’s
feelings.’ (Smokers from MCPH) Ready-to-use implementation protocols for
smoking policies have existed for about 10 years [21-
22]
DISCUSSION . Such implementation protocols roughly contain
the following steps: orientation (assessing the current
situation), deciding on the policy and developing a
In designing and implementing the needs plan of implementation, informing employees of a
assessment research, it is useful to apply a conceptual plan for the policy change, and announcing
262 WANG ET AL.

consolidation of the policy. They recommend undertaken government action to restrict smoking in
obtaining support from top management, adjusting public places. National, state, and local laws or
the smoking policy to employee preferences by ordinances, which restrict smoking in public places,
means of a survey, and setting up a working team to are effective ways to reduce public exposure to
plan and implement the policy. Smoking policy passive smoking. At the county level, it is likely to
options are not put to a vote, but rather much effort is advocate government to develop local smoking
taken to ensure that employees can express their policies. While a complete or comprehensive ban on
opinions about the policy and that there will be broad smoking in all public places should be an ultimate
employee support. In this study, top management of goal, initial efforts may need to be less encompassing
the three hospitals directly enforced the smoking so that success can be achieved. Thus, first efforts to
policies without experiencing the orientation phase pass clean indoor air policies might target locations
and without consultation with all members of staff. that are crucial to social norms, e.g. hospitals, schools,
The working-groups spent a lot of time on government buildings, and transportation. By focusing
implementing it and achieved a certain success. on priority areas, key segments of the population will
However, this implementation style conflicted with be protected, attitudes among general populations will
the stress on participation and empowerment in begin to change, and the baseline of tolerance for
current health promotion and it seemed that this workplace and public smoking restrictions will grow.
result was at the cost of the satisfaction of a 2) Create supportive environments: the process
substantial number of smokers and at the cost of leading to the passage of clean indoor air polices
sustainable implementation. should be used to raise awareness and intolerance for
smoking in public places among community
Reinforcing Factors members. Media attention focused around the harmful
The traditional approach for education in the effects of smoking and passive smoking often makes
health professions involves disseminating community members themselves acknowledge the
information through lectures, workshops, and printed necessity of implementing public smoking
materials, to strengthen or broaden clinicians’ restrictions. Without public support, enactment and
knowledge[23]. However, systematic reviews have enforcement of clean indoor air ordinances are likely
shown that many educational interventions that have to fail. 3) Promote community participation: active
successfully increased clinicians’ knowledge have community participation is key to building an
failed to cause a significant impact on clinicians’ empowered community. Studies show that
communities with high rates of participation apply for
behavior[24]. The literature suggests that the ability to
—and receive—more funding than those with low
affect clinical behavior through education
participation rates. In addition, participating
interventions is unlikely to increase until the factors
communities achieve greater citizen satisfaction with
that affect clinicians’ decisions about whether or not
their communities. Communities seeking to empower
to implement knowledge are better understood [25]. themselves can build active citizen participation by
The exploration of factors involved in the gap welcoming it, creating valuable roles for each person
between knowledge and behavior is a critical first to play, actively reaching out to build inclusive
step in the design of interventions intended to participation, and creating and supporting meaningful
influence clinicians’ behavior. Reinforcing factors in volunteer opportunities. Of all the empowerment
this study were based on the gap between knowledge
principles, active citizen participation is perhaps the
and behavior. These factors include choice, fairness,
most important. Not only does it lead to developing
legality, space constrains, addiction, doctor-patient
true democratic processes, but also a higher rate of
relations, colleague relationships, and social norms.
resource acquisition and use, better results, higher
Summary and Recommendations levels of volunteerism as well as a more friendly
community environment, as shown by previous
What have been described above are studies. In short, public participation is the backbone
predisposing, enabling, and reinforcing factors that of an empowered community. 4) Conduct health
limit implementing smoking policies. Some factors education: health education interventions can increase
(e.g. social norms and space constrains) will require HPs’ knowledge on smoking-related issues, and dispel
long-term policy and corresponding changes in misconceptions about smoking and passive smoking.
systems. Other proximate determinants that might be Accordingly, HPs with increasing knowledge on
promising targets as immediate intervention smoking through education can take every opportunity
strategies are recommended: 1) Develop, implement, to advise their patients on smoking-related health
and enforce smoking policies in public places at the hazards, which definitely facilitates smoking cessation
county level. A growing number of countries have among smokers.
BARRIERS TO IMPLEMENTING HOSPITAL SMOKING POLICIES

ACKNOWLEDGEMNETS 12. Poland B D, Cohen J E, Ashley M J, et al. (2000).


Heterogeneity among smokers and non-smokers in attitudes and
behavior regarding smoking and smoking restrictions. Tob Control
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Institute of Health in the United States for their 13. Krueger R A (1998). Analyzing and reporting focus group
results Focus Group Kit, VI Thousand Oaks, CA: Sage
continued support of our work through grant R01- Publications.
HL-73699. 14. Kelly N R, Groff J Y (2000). Exploring barriers to utilization of
poison centers: a qualitative study of mothers attending an urban
women, infants, and children (WIC) clinic. Pediatrics 106(1), 199-
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