Supplier Qualification Questionnaire

ABB
General Instructions

How to fill it in?

Please fill in the Supplier Questionnaire worksheet and the Supplier Information Sheet worksheet.
Do not fill the Summary conclusions, that are for ABB internal purpose.

How to get the ABB documents listed in the questionnaire?

All documents are available at www.abb.com/supplying to ABB

How to fill in the Yes/Partial/No cells in the Supplier Questionnaire?

We ask you to fill in all cells. Simply fill in with an 'x' the appropriate column 'Yes', 'Partial', 'No', or 'Not Applicable' according to your assessment.
Some cells (marked in red on the top right corner) contain comments to help you understanding how to fill them in.
The score in the Supplier Questionnaire and the Summary worksheet will be calculated automatically.
If you think a question is not applicable, please indicate 'N/A' and comment why in the remarks section.
In case you do not know how to score a question, please indicate 'No' and add your comment, or contact your ABB contact person for more details.
Feel free to add any comment you think is relevant, in the appropriate cell.

How to get a quick feedback on my company's compliance with ABB requirements?

Thanks to the Summary sheet, you will be able to get a first feedback.
Rejected
Your score is under 20%: your company is globally too far from ABB requirements.
You are an incumbent: you shall be removed from our Supplier list, unless you implement immediate corrective actions to reach 20% minimum within 3 months.
You are a new supplier: once you have implemented your corrective actions and reach at least 20%, you can get in touch with ABB again.

Under Development
Your score is between 20% and 50%: you can be part of our Supplier List, provided your Quality, Costs and Delivery (QCD) performance is best in class
and you have a plan to reach 50% within one year
You are an incumbent: please provide to all ABB Units you supply, your action plan to reach the 50% level within one year.
You are a new supplier: please provide to the ABB Units you are in touch with, your action plan to reach the 50% level within one year.

Qualified
Your score is above 50%: you can be/remain part of our Supplier List, provided your Quality, Costs and Delivery (QCD) performance is best in class.
We will ask you to implement continuous improvement plans to increase your score year over year, and communicate the results on a regular basis

How to send it?

Fill in all Excel worksheets, scan the documents requested as examples for some questions, and attach them in your email to your ABB contact person.

Links to:
ABB Supplier Requirements document link
ABB Sustainability Policies link
ABB Code of Conduct link

Thank you for your time spent to get in touch with us. We will revert to you shortly.
Your ABB Team

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 Supplier Qualification Questionnaire
ABB
Supplier Information Sheet
Name Updated

DUNS number Reg. at Reg. nr VAT nr

Year of foundation Equity Company type Ltd. Inc. Other (precise)

Address ISO Country Code

Phone + email @ webpage www.

Activity

Management - ABB contacts

General Manager Production Manager

Quality Manager Sales Manager

Technical Manager Other (precise)

Languages english mandarin french spanish german other (precise)

Please enclose latest management chart
Top 5 shareholders Working hours Employees

Shareholder % equity Number of shifts Departments Y-4 Y-3 Y-2 Y-1 Y Y+1

% Hrs worked/max hrs % Group total

% Union Non-union Production

% Union name R&D - Labs - Prototypes

% Contract renewal date Quality

% Technical

Subsidiaries and Joint-Ventures

Company name

% equity owned

Revenues

Business

Other companies controlled by shareholders

ABB sales and conditions

Payment terms (e.g.: 90 days, 10th of following month) Specific contracts with ABB (please provide a copy)

Warranty terms (e.g.: 5 years as of date of delivery) date subject

Incoterm(s) used according to Incoterms 2000 date subject

Business Continuity Plan Yes No (please provide a copy of your plan) date subject

Financial data

Y-4 Y-3 Y-2 Y-1 Y Y+1 Comments

Consolidated revenues

of which electrical sector % as a % of revenues

of which ABB % as a % of revenues

Currency Export as a % of revenues

Total Labour as a % of revenues

Unit Material+Subcontracting as a % of revenues

Debt/Equity Ratio

Capital Expenditure (CAPEX) as a % of revenues

R&D as a % of revenues

EBITDA as a % of revenues
Please provide a copy of your last financial statement
Main Suppliers Main Customers

Supplier Item Supplied = %

= %
Electrical
sector
= %

= %

= %
Other
sectors
= %

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 Supplier Qualification Questionnaire
ABB
Supplier Information Sheet
Strategy summary

Target markets

Target products

Target technologies

R&D developments

International development

External growth

Products/Service delivered to ABB Production range (% of revenues)

Products Amount % = %

= %
Electrical
sector
= %

= %

= %
Other
sectors
Total 0% = %

Special Capabilities

Insurance

Third party

Insurer Policy nr Coverage per year per damage

Liability (including insurance for ABB property lend to supplier, as the case may be)

Insurer Policy nr Coverage per year per damage

Please provide a copy of your last insurance policy

Comments

Requested by Date

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 Supplier Qualification Questionnaire
ABB
Supplier Questionnaire
Supplier (Location) Supplier Name, Location, and date here

Partial
Yes

N/A
Comments

No
1. Company Management #DIV/0!
Do you have a business plan for your company/group of companies?
1 Please provide a copy of your latest business plan. A business plan should include for the next years forecast volumes and
financial results, target products and customers, quality/environment/health and safety management deployment, training and
staffing, capital expenditures …

Have you implemented a quality management system according to ISO 9001:2000, or equivalent
2 third party certification recognized by ABB?
If yes, please provide a copy of your certification. If not, please provide a copy of your Quality Manual.

Is your system for environmental management certified, by an accredited certification body, to ISO
14001:2004 or an equivalent standard?
3 If yes, please provide a copy of your certification. If not, have you identified and documented the significant environmental
aspects related to the supply of products/services to ABB? Can you verify that the environmental aspects related to supply of
products/service to ABB are in legal compliance? Link to ABB's Sustainability Policies can be found on the How To
worksheet.

Is your system for occupational health and safety management certified, by an accredited
certification body, to OHSAS 18001 or an equivalent guideline?
4 If yes, please provide a copy of your certification. If not, have you identified and documented occupational safety risks related
to the supply of products/service to ABB? Have you documented and implemented procedures to minimize health and safety
risks for employees involved in the supply of products/services to ABB? Link to ABB's Sustainability Policies can be found on
the How To worksheet.

Does your social policy meet or exceed the requirements of the Social Accountability 8000
5 Standard?
If yes, please provide a copy of your social policy and any appropriate certifications. Link to ABB's Sustainability Policies can
be found on the How To worksheet.

Do you commit to follow the ABB Code of Conduct in your relationship with ABB, available on
6 www.abb.com?
Link to ABB Code of Conduct can be found on the How To worksheet.

Will you allow ABB access to your facilities, personnel, documents and relevant financial
7 information?
Please provide a copy of your latest financial report.
Do you commit to strictly follow the ABB Supplier Requirements, (available on www.abb.com,
8 Supplying to ABB)?
Link to the ABB Supplier Requirements document can be found on the How To worksheet.

2. Product/Process Design #DIV/0!

Do you have a system to ensure ABB quality requirements are considered in the product/process
9 design phase?
This system should include at least Design Reviews, Product/Process Control Plan, Gauge Capability, Process Qualification,
Product Qualification or equivalents. Please provide examples.

Do you commit to present to ABB a Quality File according to the Supplier Requirements, for each
10
component/service you will deliver, and update constantly?
Do you have a Product and/or Process Innovation Department which is committed to share design
11 improvements or innovations with ABB?
Please provide examples of last innovations proposed to customers.

3. Operational Excellence #DIV/0!

Do you use product/process control throughout your operation?
12 This ensures personnel and processes are qualified and controlled, non-conformities are identified, and preventive and
corrective actions are taken. Please provide example of your standard control plan.

Are continuous improvement methodologies (First Pass Yield, SPC, …) being used to monitor your
13 processes and being used to drive improvements to reduce variability?
Please provide examples.

Do you ensure quality performance from your sub-suppliers, through selection and on-going
14
monitoring?

15 Do you use process improvement tools such as TPM, SMED, 5S, Hoshin, DMAIC ...?
Please provide examples.

Are materials and products identified and traceable through your processes all the way to the ABB
16
site?
Do you commit not to make product or process changes without prior ABB written notification
17 and/or approval according to the ABB unit requests?
Includes changes to orders, deliveries, part design, materials, sub-suppliers or manufacturing location.

Do you commit to communicate progress and update (planned) delivery times/schedules to your
18
customers?

19 Do you have international experience?

Please precise the areas you have experience with, the delivery frequency, …

Do you have a business continuity plan that describes the emergency measures you take in case of
20 unexpected events?
Please provide a copy of your backup plan.

Do you apply advanced logistical concepts (Kanban, Vendor Managed Inventory, XML-ordering and
21 invoicing, EDI)?
Please provide examples.

4. Continuous Improvement #DIV/0!

Do you agree, when a problem occurs, to immediately put your operations in 'containment' to
22
protect ABB and its customers from nonconformances?
Do you commit to monitor problems and provide an initial response to a problem within 24 hours,
23 and to send a final response (with root cause analysis and corrective action plan) within 15
calendar days - unless additional time is requested and approved?
Do you commit to provide statistics on the quality of products or services you provide to your
24
customers related to quality performance, non-conformances?

Do you commit to submit evidence of statistical control to each receiving ABB facility on a regular
25
basis, if requested?

ABB will track supplier quality and delivery performance. Do you agree to provide ABB a continuous
26
improvement plan to improve your performance on a yearly basis?

5. Costs #DIV/0!

27 Will you provide ABB all details concerning the cost breakdowns, according to ABB formats?

Do you agree to bear financial responsibilities for non-conforming material or services and their
28 effects, to include warranty issues and cost recoveries for any charges incurred due to non-
conformities?
Please provide a copy of your liability/third party insurance policy.

Do you agree to participate in joint activities with ABB such as Value Stream Mapping, VA/VE
29
analysis, Kaizen events…?

Do you commit to cooperate in efforts to reduce cost by documenting price reductions, submitting
30
suggestions, participating in give-back programs etc. with ABB?

Global Score #DIV/0!

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 Supplier Qualification Questionnaire
ABB
Supplier Questionnaire
Supplier (Location) Supplier Name, Location, and date here

Partial
Yes

N/A
Comments

No
Name, position and date Name, position of person who completed the questionnaire and the date

Supplier

ABB
Please tick 'Supplier' if this is a supplier self-assessment,
otherwise tick 'ABB'

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 Supplier Qualification Questionnaire
ABB
Summary
Supplier Supplier name, Location and date

Score by Chapter Global Score

100%

90%

80%

qualified
1. Company Management 70%

under development
60%
0.5
5. Costs 2. Product/Process Design
0% 50%
0% 0%
0
0%0%
40%

4. Continuous Improvement 3. Operational Excellence 30%

rejected
20%

10%

0%

Prepared by Name, position of person who completed the questionnaire and the date Supplier Self-Assessment No

Conclusions
(to be filled in by ABB)

Weaknesses Action Plan Date

Revision Control

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