Syncios Manager Guide

Syncios Manager User Guide
Overview Tutorials
 Introduction  Transfer Data Between Devices and

 Key Features PC
 System Requirements  Make Ringtones and Download Videos
 GIF Maker
 One-Click Backup and Restore
 Phone to Phone Transfer
Purchase & Registration FAQ
 Purchase Syncios Ultimate  Version compare

 Register Syncios Ultimate  Common issues
Installation & Interface Support & Contact
 Installation  Support
 Main Interface  Contact
Page 1
Overview
 Introduction
 Key Features
 System Requirements
Introduction
Thanks for using Syncios Manager!
Syncios Manager is a free iTunes alternative to easily manage iPhone, iPad and iPod without
iTunes, which offers you ultimate transfer solution between iOS/Android devices & PC. Although
there are various kinds of phone managers in the market, most of them are not compatible with
both Android and iOS devices. Syncios smartphone manager is a cross-platform supported
mobile and tablet manager tool, fully compatible with the two dominant smartphone operating
systems – iOS and Android.
Key Features
 Support to transfer, edit, backup, manage, view iOS & Android mobile data: Music,
videos, photos, apps, ebooks, contacts, messages and more.
 Download videos from 100+ video sharing sites up to 4K HD video quality and transfer to
iPad/iPhone/iPod/Android.
 Handy toolkit: Audio converter, video converter, ringtone maker, GIF maker etc.
 Both Free & Ultimate version.
Page 2
System Requirements
For Windows Version:
 Operating System: Window Vista/7/8/8.1/10 (32&64bits)
 CPU: 1GHz (64 bit or 32 bit )
 Hard Disk Space: 256 MB or above (1GB Recommended)
 RAM: 256 MB or above
For Mac Version:
 Operating System: Mac OS X 10.9, 10.10, 10.11, 10.12, 10.13 or above
 CPU: Intel Core 1GHz or faster
 Hard Disk Space: 1G and above
Device Requirements
 Android: Android 3.0 to Android 9.0
 iOS: iOS 5, iOS 6, iOS 7, iOS 8, iOS 9, iOS 10, iOS 11 & iOS 12
Page 3
Purchase & Registration
 Purchase Syncios Manager

 Register Syncios Manager

Purchase Syncios Manager for Win
Quick Link:
To learn more and download the latest version of Syncios Manager for Windows, visit our website:
 http://www.syncios.com/features.html
To buy a license key for Syncios Manager for Windows, visit our online store:
 http://www.syncios.com/purchase.html
Register Syncios Manager for Win:

Step 1.Click menu button on the right corner of the program interface.
Step 2.Choose 'Register' in the drop-down list, you will get the register window below.
Step 3.Copy and paste the Name/Email and Code into the registration popup dialog.
Note: The registration name is case sensitive, please do not add blank at the beginning or end of the word.
For Mac Version:

Syncios Manager for Mac is a totally free application, it only supports iOS devices currently. So
please kindly note that all ‘Syncios Ultimate version’ mentioned on this following guide means
Syncios Manager Windows version.
Quick Link:
To learn more and download the latest version of Syncios Manager for Mac, visit our website:
 http://www.syncios.com/mac-ios-manager/
Page 4
Installation & Interface
 Installation
 Main Interface
Installation
To install this product, please do as the following steps:
1. Download the installation package for Syncios Manager for Windows from:
 http://www.syncios.com/setup_syncios.exe
Download Syncios Manager for Mac from:
 http://www.syncios.com/syncios.dmg
2. Follow the instruction to finish the installation.
Main Interface
Page 5
For Mac Version:
Page 6
Tutorials
 Transfer Data Between Devices and PC

 One-Click Backup and Restore iOS / Android Devices
 Make Ringtones and Download Videos
 GIF Maker
 Phone to Phone Transfer
Transfer Data Between Devices and PC
For Android devices:

Step 1. Selectively export contacts, SMS messages, music, photos, apps and videos from
Android device to PC.
To transfer music/videos and photos from Android to Windows PC, click ‘Media’ or ‘Photos’ option
on the left panel of Syncios. For Media option, click Music/Video button on the right upper corner
of the program. Now, all music, videos, photos on your phone will be displayed on the main
window. Just select the songs, videos, or photos you want to transfer and click ‘Export’ option.
Forms of file or folder are all supported to export.
Page 7
You can also backup your contacts ,SMS messages and Apps from Android to Windows PC, click
‘Contacts’, ‘SMS’ or 'Apps' tab on the left panel, then select the certain data you’d like to backup
to PC (All data of contacts, SMS is backed up by default in Syncios). Click ‘Backup’ option.
You can also export your SMS messages from Android to Windows PC. The saving format is now
support to print out and you can open them through your browser to view them. click ‘SMS’ then
select the certain data you’d like to export to PC (All data of SMS is backed up by default in
Syncios). Click ‘Export option.
Page 8
Step 2 . Add contacts, SMS messages, music, photos, apps and videos from PC to Android
device.
Same as 'Step 1', simply press ’Apps’, ‘Media’ or ’Photos’ tab on the left panel of Syncios. Then
click 'Add' to browse your PC for the files you want to import to your device. After finding them,
click ’Open’ to import selected music, videos, photos to your phone. You can also import the
whole folder if permits.
You can recover your backups of Contacts and SMS to device. Click ‘Contacts’ or ‘SMS’ tab on
the left panel, click ‘Recover’ and ’select the backup time you’ve made previously and click ‘OK’
to recover.
Page 9
For iOS devices:

Step 1. Selectively export music, photos, ebook, videos and information (contacts, messages,
notes, bookmarks, call logs, WhatsApp, Safari history, voicemail) from iOS device to PC.
To transfer music/videos, photos and ebooks to from iOS to Windows PC, click ‘Media’, ‘Photos’
or ‘Ebook’ tab on the left panel of Syncios. For Media option, select Music/Video/Playlist button
on the right side of the panel. Just select the songs, videos, playlists or photos you want to
transfer and click ‘Export’ option. Forms of file or folder are all supported to export.
You can also backup your contacts, SMS messages, notes, bookmarks, call logs, WhatsApp,
Safari history and voicemail from iOS to Windows PC, click ‘Information’ tab on the left panel,
then select the certain data of the specific category you’d like to backup to PC (All data of
contacts, SMS is backed up by default in Syncios). Click ‘Backup’ option.
Page 10
You can also export your SMS messages and Call history from iOS to Windows PC. The saving
format is now support to print out and you can open them through your browser to view them.
click 'Information' >> 'Messages' or 'Call history', then select the certain data you’d like to export
to PC (All data of SMS and Call History is backed up by default in Syncios). Click ‘Export option.
Step 2 . Add music, photos, apps, videos, Apps and information (contacts, SMS messages, notes,
bookmarks, call logs, WhatsApp, Safari history, voicemail) from PC to iOS device.
Same as 'Step 1', simply press ‘Media’, ’Ebook’ or ’Apps’ tab on the left panel of Syncios. Then
click 'Add' to browse your PC for the files you want to import to your device. After finding them,
click ’Open’ to import selected music, videos, photos to your phone. You can also import the
whole folder if permits.
Page 11
You can recover your backups of contacts, SMS messages, notes, bookmarks, call logs,
WhatsApp, Safari history and voicemail to device. Click ‘Information’ tab on the left panel, select
the specific category and click ‘Recover’, then select the backup time you’ve made previously and
click ‘OK’ to recover.
You can import your photos to device. Simply press 'Photos' tab on the left panel of Syncios.
Then click 'Import' to browse your PC for the photo file or folder you want to import to your device.
After finding them, click 'Open'/'OK' to import selected photos to your phone.
Page 12
One-Click backup and restore iOS / Android devices.

Now, Syncios Ultimate can support to 1- click backup and restore all iOS and Android devices.

Simply click on the Toolkit button, find ‘1-Click Backup’ or ‘1-Click Restore’ function to easily
backup and restore your data.
1-Click Backup:
Page 13
1-Click Restore:
For Mac Version:

Simply click on the Tools button, find ‘1-Key Backup’ or ‘1-Key Recover’ function to easily backup
and restore your data.
Page 14
One Key Backup:
Support to one key backup contacts, call-history, message, bookmarks, camera roll, photo library,
audio, video, book, notes and applications.
Note: Applications on iOS 9 and above version and Notes on iOS 11 and above version are not able to be transferred.
One Key Recover:
Page 15
Make ringtone and download videos

Simply click on the ‘Ringtone Maker’ button in the Toolkit. Drag and drop the audio file to the
panel, or click on ‘Choose’ button to browse, then get access the audio file or even video file that
you want to customize to a ringtone. Then set ‘Start’ and ‘End’ of the ringtone. Choose certain
part of the source file and make it as your ringtone.
You can also download videos from YouTube and up to 100+ sites via Syncios.
Page 16
GIF Maker
You can also use photos and video to make your own GIF.
Photo GIF:
Click 'Add' to import multiple photos. Then you can set the output size, frame rate and saving
path of this photo gif. You can also save to your device directly.
Page 17
Video GIF:
Click 'Add' to button to browse, then get access the video file that you want to customize to a GIF.
Then set ‘Start’ and ‘End’ of the video gif. You can also change the output size and frame rate by
yourself. Choose certain part of the source file and make it as your GIF.
Phone to Phone Transfer

After upgrading to the Ultimate version, you are allowed to access ‘Data Transfer’ feature on
Syncios. Simply click on the ‘Data Transfer’ button which is located in the Toolkit function, then
connect both of your devices to achieve one-click transferring data. Cross-platform also
supported as well.
Of course, you can use this feature to one-click backup and restore your devices too.
Page 18
Besides, there are also many other features of Syncios Manager, such as iTunes library, File
System, Audio&Video Converter, etc.
iOS Data Recovery (Conditional)

If you’ve bought iOS Data Recovery also have already installed Syncios Data Recovery as a
separate program and registered previously, you can simply click on the ‘iOS Data Recovery’
button and launch the program. You can use Syncios Data Recovery both inside the Syncios
Manager and outside as a separate program.
Page 19
FAQ
 Version compare
 Common issues
Version compare
What's the difference between Syncios Free and Ultimate Version?
Compared to Free version, Syncios Ultimate has more wonderful features：
Main Functions Syncios Free Syncios Ultimate
Free Video Download √ √
Audio & Video Convert √ √
Make Ringtone √ √
GIF Maker √ √
Transfer Data Within PC & Device √ √
Phone to Phone Transfer √
Restore iCloud Backup √
Restore iTunes Backup √
Sync iTunes Playlist √
One-click Backup and Restore √
The latest Syncios Ultimate adds Data Transfer function which would help you transfer, edit,
backup, manage, view iOS & Android mobile data between devices.
Common Issues
1. How to Fix the iOS Device Detection Problem
The following reasons may lead to this case:
Page 20
 The latest version of the product is not installed.
 The model of the device is not supported.
 There’s something wrong with the USB cable or USB port.
 Did not authorize this PC on your phone screen.
2. How to Fix the Android Device Detection Problem
The following reasons may lead to this case:
 The latest version of the product is not installed.
 The model of the device is not supported.
 There’s something wrong with the USB cable or USB port.
 Android device driver is not properly installed.
 Haven’t turned on Developer Mode and USB debugging.
 Did not authorize this PC on your phone screen.
 Syncios.apk was not installed on your device.
3. What to do if Syncios fails to display contents on iPhone/iPad/iPod?
Already installed our latest Syncios, but when open the user interface, it does not display any
contents on your iPhone, iPad or iPod. Please simply try the following steps and see if it would
solve your problem.
Please turn off iCloud related contents.

Step 1: Go to your iPhone/iPad/iPod, Navigate to Settings > iCloud.
Step 2: Tap the button to switch OFF.
Step 3: You’ll see a message regarding the handling of your existing contents. If you want to
keep previously synced iCloud contacts on your device, tap on the gray button Keep on My
iPhone (iPad/iPod).
Page 21
Step 4: Please restart Syncios to display contents.
4. What to do if Syncios fails to display contents on Android devices?
Please authorize Syncios to access your data by tap Allow on your Android device, otherwise
Syncios will fail to detect your data.
Page 22
Support & Contact
 Support
 Contact
Support
For more information, please visit Syncios Manager website!
Homepage: http://www.syncios.com/features.html
SupportPage: http://www.syncios.com/support.html
Contact
If you didn't get the answers from the Homepage, please contact Syncios Manager technical
support team for further assistance. Technical support inquiry, suggestion, feedback, proposal,
compliments, or even criticism, are all welcome.
We are always ready to service you with prompt and useful email support. We will answer your
emails within 48 hours.
Support E-Mail: support@syncios.com
Page 23

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Syncios Manager User Guide

Syncios Manager User Guide

 Introduction  Transfer Data Between Devices and

Purchase & Registration FAQ

 Purchase Syncios Ultimate  Version compare

Installation & Interface Support & Contact

Thanks for using Syncios Manager!

systems – iOS and Android.

 Both Free & Ultimate version.

For Windows Version:

 Operating System: Window Vista/7/8/8.1/10 (32&64bits)

 CPU: 1GHz (64 bit or 32 bit )

 Hard Disk Space: 256 MB or above (1GB Recommended)

 RAM: 256 MB or above

For Mac Version:

 Operating System: Mac OS X 10.9, 10.10, 10.11, 10.12, 10.13 or above

 CPU: Intel Core 1GHz or faster

 Hard Disk Space: 1G and above

 Android: Android 3.0 to Android 9.0

Purchase & Registration

 Purchase Syncios Manager

For Windows Version:

Register Syncios Manager for Win:

For Mac Version:

Installation & Interface

For Mac Version:

 Transfer Data Between Devices and PC

Transfer Data Between Devices and PC

For Android devices:

For iOS devices:

One-Click backup and restore iOS / Android devices.

For Windows Version:

For Mac Version:

One Key Backup:

One Key Recover:

Make ringtone and download videos

Phone to Phone Transfer

iOS Data Recovery (Conditional)

Compared to Free version, Syncios Ultimate has more wonderful features：

Main Functions Syncios Free Syncios Ultimate

Free Video Download √ √

Audio & Video Convert √ √

Transfer Data Within PC & Device √ √

Phone to Phone Transfer √

Restore iCloud Backup √

Restore iTunes Backup √

Sync iTunes Playlist √

One-click Backup and Restore √

The following reasons may lead to this case:

 The latest version of the product is not installed.

 The model of the device is not supported.

 There’s something wrong with the USB cable or USB port.

 Did not authorize this PC on your phone screen.

2. How to Fix the Android Device Detection Problem

The following reasons may lead to this case:

 The latest version of the product is not installed.

 The model of the device is not supported.

 There’s something wrong with the USB cable or USB port.

 Android device driver is not properly installed.

 Haven’t turned on Developer Mode and USB debugging.

 Did not authorize this PC on your phone screen.

 Syncios.apk was not installed on your device.

3. What to do if Syncios fails to display contents on iPhone/iPad/iPod?