12 EM Lesson 4 Introduction to E-Commerce

(01)Website of an educational institute provides information regarding various……..

(a)courses contents (b)students (c)faculty (d)All of these
(02)Website of business organization provides information regarding their……..
(a)products (b)suppliers (c)banks (d)Both(a)and(b)
(03)Last few decades Internet has become very popular among……..
(a)individuals (b)business organizations (c)both (a) and (b) (d)villagers
(04)Today, internet is being used by people for……..
(a)shopping (b)paying bills (c)banking (d)All of these
(05)The use of Internet for conducting any business activities is known as……..
(a)E-commerce (b) F-commerce (c)G-commerce (d)None of these
(06)Products like……..are treated online.
(a)books (b)gadgets (c)tickets (d)All of these
(07)Today many businesses have set up their own……..
(a)offices (b)websites (c)farms (d)factories
(08)The major area of business and commercial activities where E-commerce is widely used today is……..
(a)banking and insurance (b)auction of goods (c)marketing and selling (d)All of these
(09) ……..was one of the first applications of E-commerce on internet.
(a)Scrabble (b)Facebook (c)Bookshops (d)Playstore
(10)Customers prefer purchasing books via……..
(a)internet (b)physical store (c)a mail (d)banks
(11)Online book stores should have……..on their website.
(a)categories (b)picture and description (c)price and reviews (d)All of these
(12)In an online book store the search of the book should be by its……..
(a)publishers (b)title (c)author (d)All of these
(13)……..is an online bookstore website.
(a)www.amazon.com (b)www.gswan.gov.in (c)www.irctc.co.in (d)None of these
(14)…….. Is not an online bookstore website.
(a)www.amazon.com (b)www.shopping.indiatimes.com (c)www.irctc.co.in (d)www.bookshopofindia.com
(15)An electronic newspaper is also known as……..
(a)Elec-Paper (b)M-paper (c)E-newspaper (d)E-paper
(16)The electronic newspaper has advantage over the……..
(a)Printed newspaper (b)Television news (c)Radio news (d)All of these
(17)With the advent of……..technologies, the browser can be set to select the news s interest of the reader.
(a)digital (b)hybrid (c)android (d)analog
(18)The electronic newspaper removes the hassle of……..process.
(a)reading (b)printing (c)writing (d)browsing
(19) ……..is an example of E-newspaper.
(a)Flipkart (b)Amazon (c)Washington post (d)Washington DC
(20)www.buybooksindia.com is an online……..website.
(a)government (b)railway (c)newspaper (d)bookstore
(21)An……..is the process of buying and selling products or services to the highest bidder.
(a)bidding (b)auction (c)selling (d)buying
(22)The……..auctions have very limited participation of people.
(a)traditional (b)physical (c)stand alone (d)small
(23)Auctions implemented using E-commerce technologies are known as……..auction.
(a)traditional (b)physical (c)stand alone (d)online
(24)Auction websites provide the platform for both the seller and the……..
(a)buyers (b)bidders (c)members (d)all of these

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(25)The person who places the product on the website is known as the……..
(a)seller (b)bidder (c)member (d)none of these
(26)The person who bids for a product on the website is known as the……..
(a)seller (b)bidder (c)member (d)none of these
(27)To sell an item through an online site, there is a need to……..with the site.
(a)sell (b)buy (c)register (d)have contact
(28) ……..of the auction website are required to provide their basic contact information.
(a)Seller (b)Bidder (c)Member (d)None of these
(29)……..is an auction website.
(a)ebay.com (b)Flipkart.com c)Gswan.gov.in (d)incometax.com
(30)Various……..options are provided to the bidder on the auction site.
(a)payment (b)selection (c)bidding (d)selling
(31)……..is a not a website for online auction.
(a) www.onlineauction.com (b)www.mybids.in (c) www.ubid.com (d) www.flipkart.com
(32)……..is an auction website.
(a)www.irctc.co.in (b)www.ubid.com (c)www.bsnl.co.in (d) www.astroved.com
(33)Now-a-days many business websites provide their product……..online over Internet.
(a)catalogue (b)images (c)videos (d)all of these
(34)The customers select the products from the websites by adding them to an online……..
(a)box (b)corner (c)shoppingcart (d)file
(35)After shopping online the user needs to provide……..details.
(a)shipping (b)user (c)payment (d)booking
(36)Today……..can be purchased through Internet.
(a)groceries (b)toys (c)mobile (d)all of these
(37) Now-a-days some websites provide holiday packages along with……..
(a)clothes (b)airline tickets (c)mobile (d)toys
(38) ……..is the Indian railways website for booking railway ticket.
(a)Railways.com (b)Tickets.co.in (c)irctc.co.in (d)Railtickets.co.in
(39)The ticket booked on the Indian Railway site is sent to the users mail and is called……..of the ticket.
(a)R-copy (b)Ticket copy (c)E-copy (d)T-copy
(40)The booked ticket details is also sent to the users mobile in the form of a……..
(a)Mail (b)Phone call (c)SMS (d)LMS
(41)……..is the popular site for marketing and selling.
(a)www.homeshop18.com (b)www.flipkart.com (c)www.myntra.com (d)All of these
(42)In online billing, companies send their bills through…….
(a)E-mail (b) Fast-Mail (c) Slow-Mail (d) Post
(43)The bills can be paid online on the company’s website using……..
(a)credit card (b)debit card (c)both(a)and(b) (d)cheque
(44)Example for paying online bills is……..
(a)electric bill (b)BSNL (c)food (d)clothes
(45)Educational institutes and universities provide the……..online.
(a) results (b)enrolment form (c) exam schedule (d)All of these
(46)Students can view their……..using the website from anywhere
(a)results (b)enrolment form (c)exam schedule (d)All of these
(47)Many organizations provide various……..to be downloaded to use them.
(a)forms (b)information (c)database (d)none of these
(48) Companies can also get the information or details about the customers by filling the……..online.
(a)forms (b)information (c)database (d)none of these
(49)After selling the products, companies provide……..support to the customer.
(a)physical (b)medical (c)online (d)all of these

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(50)An online complaint about any sold electronic product is forwarded to the support.
(a)Doctor (b)Member (c)Engineer (d)Teacher
(51)The online complaint……..can be tracked online.
(a)status (b)support (c)maintenance (d)question
(52) Software vendors allow their……..customers to download the recent updates of the software.
(a)legal (b)licensed (c)permitted (d)special
(53) Hardware vendors allow their customers to download the device……..from their website.
(a)model (b)type (c)name (d)driver
(54) Another name for Electronic banking is……..
(a)E-banking (b)Internet-Banking (c)Net-Banking (d)None of these
(55)……..banking is the process of conducting the banking transactions over the Internet.
(a)Online (b)Offline (c)Click (d)Password
(56)With the help of online banking customers can avail the……..service.
(a)check account balance any time (b)transfer the money from one account to another
(c)obtain statements for any credit or debit (d)all of these
(57)In online banking customers cannot……....
(a)Physically deposit a cheque (b)Find transaction status
(c)Pay various bills like telephone, electricity (d)Request for a cheque book
(58) For online banking the customer is provided with a ……..to logon to the bank site.
(a)PAN (b)TIN (c)Password (d)Cheque number
(59)The URL of State Bank of India is……..
(a)www.sbi.com (b)www.sbionline.com (c)www.statebankofindia.com (d)www.onlinesbi.com
(60)With online banking, money can be transferred from one……..to another.
(a)website (b)account (c)page (d)file
(61)The URL of Central Bank of India is……..
(a)www.centralbankofindia.com (b)www.centralbankofindia.co.in
(c)www.cbofindia.com (d)www.onlinecbi.com
(62)The URL of Bank of Baroda is……..
(a)www.bankofbaroda.co.in (b)www.bob.com (c)www.bobaroda.com (d)www.onlinebob.com
(63) The URL of Indian Overseas Bank is……..
(a)www.iob.in (b)www.iob.com (c)www.iob.co.in (d)www.onlineiob.com
(64)The URL of Dena Bank is……..
(a)www.denabank.in (b)www.denabank.com (c)www.denabank.co.in (d)www.onlinedenabank.com
(65)In……..commerce, the business has to compete within a single industry and limited geographical area.
(a)conventional (b)established (c)physical (d)traditional
(66)The products that customers prefer to touch, smell or examine precisely are difficult to sell using……..
(a)M-commerce (b)Net-Banking (c)E-commerce (d)None of these
(67)Buyers are hesitant in buying……..items using the internet.
(a)perishable food items (b)expensive jewellery (c)high fashion clothes (d)all of these
(68)The arrangement of products, store design and layout is called……..
(a)decoration (b)merchandizing (c)mercantile (d)business
(69)A traditional commerce feature is……..
(a)Operates within a certain period of time (b)Hiring of sales persons, sales manager and many more
(c)Location renting, advertising, inventory (d)All of these
(70)An E-commerce feature is……..
(a)Electronic advertising (b)E-payment system is followed
(c)Reduces the per transaction cost (d)All of these
(71)E-commerce……..the time taken to perform an overall transaction.
(a)increases (b)reduces (c)browses (d)none of these
(72)……..in India is experiencing a remarkable growth and successfully changing the way people transact.
(a)M-commerce (b) Net Banking (c)E-commerce (d) None of these

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(73)……..has opened up new horizons and opportunities for millions of people.
(a)M-commerce (b) Net Banking (c)E-commerce (d) None of these
(74) Because of Internet, a drastic change is observed in the lifestyles of……..parts of India.
(a)urban (b)rural (c)society (d)modern
(75)……..is the key factor for the growth of E-commerce in India.
(a)The growth of technology facility (b)Increase in use of much wider product range
(c)Evolution of the market place (d)All of these
(76)The penetration of E-commerce is ……..in India as compared to the other countries.
(a)low (b)high (c)not so good (d)none of these
(77)……..is not an online store.
(a)Flipkart (b)eBay (c)Amazon (d)Railway
(78)Online retailers have also started offering a……..option, which is most preferred method in India.
(a)Cheque-on-delivery (b) cash-on-delivery (c)Card-on-delivery (d)All of these
(79)Almost……..of Indian E-commerce business uses cash-on-delivery mechanism.
(a)50% (b)60% (c)80% (d)100%
(80)For the consumer, ……..makes it easy to reject products at that point of delivery.
(a)Cheque-on-delivery (b)cash-on-delivery (c)Card-on-delivery (d)All of these
(81)……..sales would rise in the coming years with the availability of faster broadband services and new applications.
(a)M-commerce (b) Net-Banking (c)E-commerce (d) None of these
(82)Using E-commerce, a customer can purchase any product anywhere anytime and conduct business.
(a)24x7 (b)48x7 (c)12x12 (d)24x12
(83)The cost of opening a physical store is very……..as compared to doing business on Internet.
(a)low (b)high (c)not so good (d)None of these
(84) ……..coverage can be reached through creating a website and uploading it on Internet.
(a)International (b) Universal (c) Large-scale (d) Global
(85)……..gives better and quicker customer service.
(a)M-commerce (b)F-Banking (c)E-commerce (d)L-commerce
(86)The use of……..which helps people to exchange information has changed the way organizations interact.
(a)E-mail (b) Slow-Mail (c) Fast-Mail (d) M-Mail
(87)E-commerce allows customers to visit the same store virtually with only a few……..
(a) Steps (b) jumps (c) skips (d) clicks
(88)With the help of E-commerce, the speed of business transactions……..significantly.
(a) Increases (b)decreases (c)slows down (d)moves forward
(89)E-commerce provides……..benefit to the society.
(a)Buy from home, office or any place. (b)Less traveling to purchase a product
(c)Health care services (d)All of these
(90) ……..is the one of the benefits given to the society by E-commerce.
(a)Security (b)Distance learning and Education (c)Trust (d)Privacy
(91)……..is a limitation of E-commerce.
(a)Security (b)privacy (c)Lack of trust (d)All of these
(92) A primary concern in E-commerce is……..
(a)Security (b)privacy (c)Lack of trust (d)Initial cost
(93) The unwanted mails are called……..
(a)e-mails (b)promotions (c)spam (d)frauds
(94)Using Internet has a serious issue of where information might be intercepted by……..
(a)friends (b)colleagues (c)hackers (d)groups
(95)In E-commerce, ……..frauds result into financial loss to the customer.
(a)financial (b)business (c)investment (d)credit card
(96)Internet/E-commerce needs protection from……..
(a)hackers (b)viruses (c)transaction risks (d)All of these

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(97)Perishable products like……..are not preferred to be purchased online.
(a)fruits (b)vegetables (c)clothes (d)both(a)and(b)
(98) E-commerce is dependent on……..and any problem in the connectivity causes business risk.
(a) the business owner (b)internet (c) online stores (d)banks
(99)……..refers to business and organizations that sells products or services to consumers over the Internet using websites.
(a)B2C (b) B2B (c)C2C (d)C2B
(100) In……..business models the sellers can sell products directly to consumers.
(a)B2C (b) B2B (c) C2C (d)C2B
(101) Apart from online retailing, ……..business model also includes services like online banking services.
(a)B2C (b)B2B (c)C2C (d)C2B
(102) Example of a …….. website is amazon.com
(a)B2C (b)B2B (c)C2C (d)C2B
(103) ……..is an example of B2C website.
(a)Rediff.com (b)fabmart.com (c)flipkart.com d)All of these
(104) Full form of eBooks is……..
(a)Example Books (b)E-commerce Books (c)Electronic Books (d)None of these
(105) Full form of ISBN is……..
(a)International Standard Book Number (b)Indian Standard Book Number
(c)Indian Standard Book Numeral (d)None of these
(106) The selected book on the online book store gets added to the shopping……..
(a)bag (b)basket (c)cart (d)bin
(107) To confirm the order on a website, press the……..button.
(a)payment (b)select (c)pay order (d)place order
(108) In the shopping ……..the quantity of the product can be changed.
(a)bag (b)basket (c)cart (d)bin
(109) ……..refers to E-commerce activities between different business partners.
(a)B2B (b)B2C (c)C2C (d)C2B
(110) ……..enables the businesses to form E-relationship with their suppliers, distributors and agents.
(a)C2C (b)B2C (c)B2B (d)C2B
(111) The manufacturer using……..can quickly communicate to the supplier.
(a)C2C (b)B2C (c)B2B (d)C2B
(112) In……..both the seller and the buyer are business entities.
(a)C2C (b)B2C (c)C2B (d)B2B
(113) With the help of B2B, the companies can improve the activities like……..
(a)Supplier management (b)Inventory management (c)Payment management (d)All of these
(114) B2B is effective for effectively managing.
(a)Just-in-time delivery (b)Supply chain (c)Procurement (d)All of these
(115) Commodity.com is an example of a ……..model of website.
(a)C2C (b)B2C (c)B2B (d)C2B
(116) Tradeindia.com is an example of a ……..model of website.
(a)C2C (b)B2C (c)B2B (d)C2B
(117) ……..refers to E-commerce activities involving transactions between and among the consumers.
(a)C2C (b) B2C (c) B2B (d) C2B
(118) ……..websites enables the consumers to directly deal with each other through online auctions and advertisement.
(a)B2C (b) C2C (c) B2B (d) C2B
(119) ……..deals directly without involvement of third party.
(a)B2C (b) C2C (c)B2B (d)C2B
(120) Any Internet user can become a vendor of purchaser at……..websites.
(a)B2C (b)B2B (c)C2C (d)C2B
(121) Auctions sites are good example of……..model.
(a)B2C (b)B2B (c)C2C (d)C2B

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(122) Example of C2C website is……..
(a)ebay.com (b)OLX.com (c)Quikr.com (d)All of these
(123) Full form of B2C is……..
(a)Business to Customer (b)Business to Consumer (c)Books to Consumer (d)Books to Clients
(124) Full form of B2B is……..
(a)Business to Business (b)Business to Books (c)Business to Big Business (d)None of these
(125) Full form of C2C is……..
(a)Customer to Customer (b)Consumer to Consumer (c)Client to Consumer (d)Client to Customer
(126) ……..involves reverse auctions.
(a)B2C (b)B2B (c)C2C (d)C2B
(127) ……..is a website model where consumers determine the prices of the products or services.
(a)B2C (b)B2B (c)C2B (d)C2C
(128) Bidstall.com is an example of……..website.
(a)B2C (b)C2B (c)B2B (d)C2C
(129) JeetLe.in is a example of……..website.
(a)B2C (b)B2B (c)C2B (d)C2C
(130) Full form of G2B is……..
(a)Governance to Big business (b)Government to Business
(c)Governance to Business (d)Government to Big Books
(131) Full form of G2C is……..
(a)Government to Citizen (b)Government to Consumer
(c)Government to Customer (d)Government to Client
(132) Full form of G2G is……..
(a)Gujarat to Government (b)Government to Gujarat
(c)Government to Government (d)Government to Governance
(133) Full form of GSWAN is……..
(a)Gujarat State Wide Area Network (b)Government State Wide Area Network
(c)Gujarat Service Wide Area Network (d)Government Schemes Wide Area Network
(134) ……..refers to the services and information provided by the government to the business organizations.
(a)G2B (b)G2C (c)G2G (d)G2E
(135) A business organization can get all information to business policies from……..websites.
(a)G2C (b)G2B (c)G2G (d)G2E
(136) Various forms can be filled on……..website and submitted to the related government office.
(a)G2G (b)G2C (c)G2B (d)G2E
(137) ……..is the website of the income tax department of Government of India.
(a)www.incometax.gov.in (b)www.incometaxindia.gov.in
(c)www.incometaxofindia.gov.in (d)All of these
(138) The income tax of government of India is an example of……..website.
(a)G2E (b)G2C (c)G2G (d)G2B
(139) ……..and……..websites are part of E-governance.
(a)G2B (b)G2C (c)G2E (d)Both(a)and(b)
(140) The……..business model provides good and effective services to the individual citizen.
(a)G2B (b)G2C (c)G2G (d)G2E
(141) The……..website provides information regarding government departments, welfare schemes, application forms for the
citizens.
(a)G2B (b)G2G (c)G2C (d)G2E
(142) The Gujarat government has developed its own network called the……..
(a)Gujarat State Wide Area Network (b)Government State Wide Area Network
(c)Gujarat Service Wide Area Network (d)Government Schemes Wide Area Network
(143) The GSWAN website is……..
(a)www.gswan.gov.in (b)www.gswan.co.in (c)www.gswan.com (d)www.gswan.in

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(144) ……..refers to online non-commercial communication between the Government agencies and Government
departments.
(a)G2B (b)G2G (c)G2C (d)G2E
(145) The sharing of information on……..website helps in reducing IT costs.
(a)G2C (b)G2B (c)G2G (d)G2E
(146) ……..and……..E-commerce models are the most widely used models.
(a)B2C and B2B (b)G2G and C2C (c)B2B and G2B (d)C2C and B2C
(147) In……..E-commerce model, the consumers are the companies.
(a)B2C (b)B2B (c)C2B (d)C2C
(148) In……..E-commerce model, the consumers are individuals.
(a)B2C (b)B2B (c)C2B (d)C2C
(149) Which of the following is a disadvantage of E-commerce?
(a)Speed (b)Privacy (c)Improved Customer Service (d)Conduct business 24 x 7
(150) Which of the following is not an advantage of E-commerce?
(a)Lower Cost (b)No geographical limitations (c)Conduct business 24 x 7 (d)Lack of trust
(a)B2C (b)B2B (c)C2B (d)C2C
(151) Today we are living in.................type of an era.
(a)Information (b)activity (c)profession (d)historical
(152) From which sources do we get the information?
(a)Radio and Television (b) News Papers (c)Internet (d) All of these
(153) Which Devices have changed the method of using information ?
(a)Internet and Television (b)Internet and Mobile (c)Mobile and News papers (d) Mobile and Television
(154) Which type of information is provided by the professional websites ?
(a)Information of products (b)Specialties of products (c)Supplier and price (d) All of these
(155) ...............has made evolutional changes in professional management.
(a)Mobile (b)Internet (c)Multimedia (d) Telecommunication
(156) ..............can be done using internet.
(a)Bill payment (b) Banking (c)Purchase (d) All of these
(157) The use of Internet for conducting business activities is known as................ .
(a) Electronic commerce (b)internet commerce (c)e-mail commerce (d) international commerce
(158) E-commerce can reduce the cost for................in professional management.
(a)institute (b)business (c)customers (d) all of these
(159) What will be the speed of distribution on internet if we use e-commerce?
(a)More (b) Less (c) Can’t say (d) None of these
(160) .............has made the whole world a global market where anyone can purchase and sale.
(a)E-Commerce (b) G-Commerce (c)N-Commerce (d) I-Commerce
(161) What was the first application of e-commerce on internet?
(a)Internet Bookshops (b) Electronic Newspapers (c) Net banking (d) Online auction
(162) The search of a book can be done by...............
(a) Title of book (b) name of author (c) name of publisher (d) all of these
(163) The digital newspaper available on the internet is called..............
(a)G-newspaper (b) E-newspaper (c) I-newspaper (d) N-newspaper
(164) Majority of the leading newspaper now provide.............
(a)electronic newspaper (b)e-newspaper (c) (A) or (B) (d) none of these
(165) The traditional auctions have.................... Participation of people.
(a)limited (b)unlimited (c)can’t say (d) none of these
(166) .................is the process for people to purchase through bidding.
(a)Auction (b) Marketing (c) Registration (d) Online bookstore
(167) The user who bids for product on internet is called............
(a)auctioneer (b)bidder (c)businessman (d) customer

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(168) Someone who places the product for auction is called....................
(a)auctioneer (b)bidder (c)businessman (d) customer
(169) To sell an item through online auction, ................. is needed first .
(a)registration (b)booking (c)purchasing (d) transferring
(170) The member generally puts..............for bidding.
(a)digital picture of item (b)short description of item (c)(A) and (B) both (d) none of these
(171) By placing goods for auction, a person can get a.................
(a) Good publicity of the item (b) good price of the item
(c) Traditional purchase of item (d) good marketing of item
(172) How many options are provided to the bidder for the payment?
(a)Limited (b) Unlimited (c) Net banking (d) various
(173) When the item is transferred to the bidder?
(a)Once the target price is reached (b) the time limit is over
(c)(A) And (B) both (d) None of these
(174) Which is the website for the online auction?
(a)www.eBay.com (b)www.amazon.com (c)www.irctc.co.in (d)www.gswan.gov.in
(175) ............. is the website for the online auction.
(a)www.onlineauction.com (b)www.mybids.in (c)www.ubid.com (d) All of these
(176) Companies provide................. Online over internet for better marketing.
(a) Catalogue (b) working process (c) ingredients of products (d) explanation of products
(177) The catalogue displays different categories of products with ............ .
(a)images (b)videos (c)(A) or (B) (d)3D format
(178) What can customer do in the shopping cart ?
(a)Add the products in the shopping cart (b)Review the products he has selected
(c)Delete the selected product. (d) All of these
(179) Order is given at the time of................in online shopping.
(a)log-in (b)registration (c)checkout (d)checking
(180) Which is the example of online support service?
(a) Instructions sent by bank to customers (b) Reminders of banks or institute
(c)(A) and (B) both (d) Bill sent to the customers by institute
(181) Which is the example of information service website ?
(a)www.gseb.org (b)www.irctc.co.on (c)www.eBay.com (d) www.amazon.com
(182) Support services have increased because of..................... .
(a)technological changes (b)special techniques (c)modern techniques (d) featured techniques
(183) Today the simplest products utilize sophisticated electronics which require............. .
(a)specialized knowledge (b)special knowledge for maintenance
(c)technical (d) all of these
(184) When the companies provide support to customers ?
(a)Before selling the products (b)At the time of selling
(c)After selling the products (d)All of these
(185) Software companies provide online support for.............. .
(a)installation (b)configuration of software (c)any query related to software (d) all of these
(186) Software vendors allow...............to their licensed customers.
(a)to download the code (b)to download recent update
(c)to download latest versions (d)all of these
(187) Hardware vendors put software details for their devices so that the customer can download them by ............. .
(a)product type (b)model number (c)(A) and (B) both (d) billing details
(188) .............getting more popular day by day.
(a)Net Banking (b) Electronic banking (c)(A) or (B) both (d)None of these
(189) Banking transaction done on internet is called........... .
(a)net banking (b)Electronic banking (c)billing (d) user banking

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(190) ................facility is provided through net banking.
(a)Online payment (b)Details of balance (c)Cash withdrawal (d)(A) and (B) both
(191) The process of banking through internet is called..................
(a)online banking (b)offline banking (c)normal banking (d)data banking
(192) ...............is provided to the customer for online banking.
(a)Account number (b)Code (c)Password (d) Pin code
(193) The arrangement of products, store design and layout is called ........ .
(a)merchandising (b)modifications (c)banking (d)chatting
(194) The variety of products and service make online shopping......... .
(a) attractive (b)convenient (c)(A) and (B) both (d) none of these
(195) Internet introduced in India ................... compared to other countries.
(a)late (b)early (c)at proper time (d) can’t say
(196) E-commerce business is not bound to............
(a)time (b)choice (c)product (d) price
(197) Through ............. vendor informs to the customers about services.
(a) courier (b)post (c)e-mails (d) none of these
(198) How is the e-commerce business compared to the traditional one ?
(a)Fast (b)Medium (c)Slow (d) Can’t say
(199) Returning defective goods online is .............. issue.
(a)difficult (b)easy (c)can’t say (d) none of these
(200) Which of the following is an example for online bookstore?
(a)Amazon (b) irctc (c)Gmail (d) yahoo
(201) Which of the following is newspaper that exists on the internet in digital form?
(a)I-newspaper (b)Internet –newspaper (c)www-newspaper (d)E-newspaper
(202) Which of the following is the process of buying and selling products by offering the customers to bid the price ?
(a)Marketing (b)Auction (c)Bookshop (d) Booking
(203) Which of the following is known as the process of conducting the banking transactions over the Internet ?
(a)Auction (b)Bidding (c)Net banking (d) www-banking
(204) Which of the following E-commerce business model refers to activities between different business partners ?
(a)Government to Business (B2C) (b)Business to Business (B2B)
(c)Business to Consumer (B2C) (d) Consumer to Business (C2B)
(205) Which of the following is a good example of C2C model ?
(a)Auction sites (b)E-newspaper (c)Online purchasing (d)Information services
(206) Which of the following e-commerce business model is also part of E-governance ?
(a)Business to Business (B2B) (b)Consumer to Business (c2B)
(c)Consumer to Consumer (C2C) (d) Government to Citizen (G2C)
(207) What type of communication is done between government agencies in G2G ?
(a)Non commercial (b)Commercial (c)(A) and (B) both (d) None of these
(208) ................... Network is established by Gujarat government to help people.
(a)GWAN (b) GSWAN (c) GSWEN (d) GSEON
(209) ................option shows the Consumer to Business-C2B model.
(a)www.bidstall.com (b)www.JeetLe.in (c)(A) and (B) both (d) www.amazon.com
(210) What is customer in B2B?
(a)Independent person (b) Institute (c) Businessman (d) Purchaser
(211) ...............is the most used e-commerce business model.
(a)B2C and B2B (b)C2C and B2B (c)B2C and C2C (d)C2B and B2C
(212) How the products are displayed in Consumer to Consumer-C2C model ?
(a)Name wise (b) Category wise (c)As a Map (d) With Navigation
(213) Cash on Delivery is....................method according to online retail vendors.
(a)Cheap (b)costly (c)can’t say (d) none of these

12 EM, Lesson 4 Introduction to E-Commerce (www.verymicro.org) 9