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Online Problem-based Learning Approach in Higher Education.


Roisin Donnelly
Technological University Dublin, roisin.donnelly@tudublin.ie

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Donnelly, R. (2007). Online Problem-based Learning Approach in Higher Education. In L. Tomei (Ed.),
Online and Distance Learning: Concepts, Methodologies, Tools and Applications. Hershey, PA: Information
Science Reference, 2007.

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1

Online Problem-Based Learning Approach in O


Higher Education
Roisin Donnelly
Dublin Institute of Technology, Ireland

INTRODUCTION In general, PBL is a method of instruction that uses


problems as a context for students to acquire prob-
This paper begins with a brief review of the history lem-solving skills and basic knowledge. Vernon and
of problem-based learning (PBL) integrated with Blake (1993) further characterize PBL as the study
online learning, and surveys relevant learning theory, of real or hypothetical cases in small discussion
including constructivism and cognitivism. Recent groups engaged in collaborative, independent study
case-study research on a postgraduate diploma using hypothetico-deductive reasoning with a style
module in learning and teaching for faculty and of faculty direction that concentrates on group pro-
lecturers in higher education is then provided to cess rather than provision of information.
illustrate the key issues for both faculty and students In terms of the history of PBL in higher educa-
in this evolving area. Emerging trends in combining tion, Boud and Feletti (1991) suggest that “the notion
PBL and online learning are outlined, along with of problem-based learning is not new; it was the way
potential opportunity to continue to research the in which learning took place before the advent of
topic in a different light. The paper concludes with classrooms and curricula.” They further argue that
an overview of the research area, aspects of which the “newness” lies in the way that learning has been
have been confirmed as strengths, and others that linked to professional practice to allow the develop-
have been highlighted for change. ment of “highly competent practitioners who have
Online learning in higher education is a relatively the ability to continue to learn effectively throughout
young field that is still being defined as a discipline. their lives.” Certainly, the origins of problem-based
As faculty members wrestle with decisions about learning, and its continuing focus, lie in the education
how to structure online courses for collaborative, of professionals. While the introduction of problem-
connected learning, student perspectives of suc- based learning in the mid-1960s is credited to staff in
cessful courses can provide valuable insights for the medical school at McMaster University in Canada,
decision making. While online learning offers stu- it is noted that soon after, three other medical
dents many advantages over campus-based learn- schools—the University of Limburg at Maastricht in
ing, problems do exist. One such problem is the the Netherlands, the University of Newcastle in
attrition rate of online learners, brought about in Australia, and the University of New Mexico in the
large part by a sense of isolation. One teaching- United States—adapted the McMaster model of
learning model, which can ameliorate this sense of problem-based learning, and that from these four
isolation, is problem-based learning. institutions sprang one of the more important higher
educational movements of the 20th century.
Linking PBL to online learning, Albion and Gibson
HISTORICAL PERSPECTIVE (1998) argue that “PBL has not been widely re-
ported as an instructional design for interactive
Problem-based learning originated in medical schools multimedia (IMM), almost certainly due to the em-
based on seeking solutions to real-world problems. phasis on group interaction as a component of typical
Through working cooperatively in groups, thinking PBL implementations and the individualized nature
critically, and finding and using learning resources, of IMM.” There is, however, a growing collection of
PBL encourages students in their learning and pro- papers reporting research and projects that explore
vides faculty with an innovative method of teaching. the possibilities for instructional design based on the

Copyright © 2005, Idea Group Inc., distributing in print or electronic forms without written permission of IGI is prohibited.
Online Problem-Based Learning Approach in Higher Education

principles of constructivism. With many of the fea- world’s best practice on online collaborative learn-
tures of PBL recognizable as central to social ing in higher education, with some related topics
constructivism, it is reasonable then to argue that the exploring facets of online PBL.
design of online environments and interactive multi- With these developments in mind, working over a
media to support a constructivist philosophy could number of years in both problem-based learning and
well be adaptable for problem-based learning. online learning, current case-study research was
In support of the connection made between PBL conducted combining the two areas in search of a
and constructivism, Savery and Duffy (1995) present learning environment for students that would bring
a case for an instructional model for problem-based together the best that each had to offer.
learning embedded in a constructivist framework.
To support, enhance, or deliver problem-based learn-
ing in the online environment, the elements of prob- MAIN THRUST
lem-based learning identified as “essential” by Bar-
rows (1986) must be considered, and it would seem Prior to the online-learning and PBL module on the
sensible to expect that a modification of the PBL postgraduate diploma in third-level learning and teach-
approach might be made in line with the constraints ing being designed, an international literature review
of the online environment and that technology should was conducted to further seek out the relationship
be designed or adopted to encompass these essential between online learning and problem-based learn-
elements. ing, with the intent to first review research in the two
Certainly amongst Barrow’s list of PBL essen- areas individually and then in a combined setting. As
tials, there are a number that emerge as problematic the setting for this research was a postgraduate
when face-to-face teaching is not in place. There is faculty-lecturer course, with intensive support pro-
an expectation that discussion, and cooperative and vided to course participants, the literature pointed to
collaborative activity, will continue within groups the need to maintain and provide ubiquitous and
during the resolution of a particular problem. Addi- individualized teaching and learning support for staff
tionally, for students to progress to deeper levels of at the tertiary level, and indicated that this is a
thinking, critical analysis of aspects of the problem growing concern worldwide (Gardner, Sheridan, &
and possible solutions, and the comparative evalua- White, 2002). Chuang (2002) discussed a teacher-
tion of personal understandings against those of training program that focuses on technology and
others, are seen as essential, as are other approaches to learning, amongst others, as problem-
metacognitive processes. The role of the tutor or based learning and a social-constructivist approach.
facilitator to question, encourage, and support stu- Similar to this online PBL module, participants are
dents so that they develop the necessary reflective involved in small group discussion with real-world
and critical thinking skills is of paramount impor- questions that fit with the local context.
tance. It is necessary, then, to be able to answer with To begin a PBL process online, students gener-
a technological solution the question of, “What form ally work in a small group of between 8 to 10
of online environment might be created to support members through a Web-based learning environ-
these essential processes?” ment, and therein they encounter challenging situa-
A search of the literature and the World Wide tions with undefined problems, incomplete informa-
Web (WWW) would identify that there is a relatively tion, and unasked questions. Problem-based learning
recent wealth of examples of PBL being conducted is particularly suited to assist students toward mas-
online to varying degrees. McMaster University tery in a range of generalisable competencies and to
undertook a literature review in 2001 to examine support effective adult learning in the cognitive and
research papers that studied the use of computer- affective aspects of a course in higher education
mediated communication (CMC), problem-based (Engel as cited in Boud & Feletti, 1991). The online
learning, and/or collaborative learning in higher edu- learning environment (OLE) adds a further dimen-
cation. Their database of articles was developed as sion to this as students today realise the need for and
part of a larger research study. Central Queensland benefit of anytime, anyplace collaboration. The prob-
University has developed a Web site devoted to the lems presented online to the students in their PBL

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Online Problem-Based Learning Approach in Higher Education

group demand problem solving the way it exists in online as a group using discussion boards and e-mail
real life. This can be broken into a number of key lists, and to share documents as attachments to O
stages. First, the students can spend time identifying, these messaging systems provides a flexible, easily
defining, and detailing facts and learning issues of the accessed method for collaboration. In WebCT TM, it
situation. Alongside this, they create hypotheses. is possible to have shared documents available to a
Second, they conduct their investigations through the group from the course server.
collection of data (could be primary or secondary). The key to success is using the principles of
Third, they develop solutions that fit the conditions of problem-based learning to share valuable informa-
the problem. Finally, they evaluate and justify poten- tion with peers from potentially a variety of other
tial solutions based upon their likelihood to produce subject disciplines, experiences, and personalities.
wanted effects. The OLE provides the PBL group with an opportu-
The authentic problem on which the PBL group nity to enhance their group learning in a real–life,
can focus their energies is written to reflect the fact multidisciplinary learning environment. Therefore,
that learning occurs in various ways in the work- going through this PBL process enables the stu-
place. Often, learning occurs as part of a process of dents to crisscross domains of knowledge, making
endogenous growth (Trentin, 2001) through mecha- interdisciplinary connections. They develop skills
nisms such as trial and error, problem sharing and and subject-matter content needed to make the
solving, and informal contacts with peers. Collis and transition from novice to more expert problem solver.
Winnips (2002) advocate that mentoring relation- The students build substantial knowledge bases,
ships are important opportunities for learning in the enter into real online collaborations with class-
workplace, but generally occur without any refer- mates, and gain experience in solving authentic
ence to a conceptual framework for learning support. problems.
They argue that what is often missing is an explicit Using the Internet for problem solving intro-
orientation toward learning from the experiences of duces new dimensions to teaching. These new tools
the other course participants. In this case study of an and resources require the development of new skills
online PBL module, an informal peer-mentoring sys- on the part of both the teacher and the students. The
tem was established within this module to provide teacher must bring actual problems into the curricu-
such support for those lecturers having problems lum and students need Internet resources to deepen
with the online technology. This, coupled with the their understanding of the learning issues.
PBL group process itself, was regarded by the mod- From the problem-based-learning group per-
ule tutor as a vital part of the support to the overall spective, undertaking a range of group roles within
learning process for the lecturers. an online discussion forum can be explored along
Recent developments of advanced information with designing materials online that will teach the
and communication technologies have spawned a key skills of developing effective teamwork skills
great deal of research on how these technologies and effective and efficient self-directed study skills.
feature in different learning activities (Arnseth et al., Scholars have been advocating the benefits of
2001). The related issue of cognition, or the relation an online problem-based learning approach. It has
between cognition, collaboration, and different kinds been asserted that technology-mediated learning
of ICT tools, has also been, and is, an issue that is both can play an important role in the problem-solving
prominent and widely discussed within the field of process (Hedberg, 2000). Although face-to-face
computer-supported cooperative learning (CSCL; collaborative learning techniques have been shown
Dillenbourg, 1999; Lehtinen et al., 2000; Littleton & to enhance the learning experience, it is difficult to
Light, 1999). incorporate these concepts into courses without
Collaborative teamwork is an essential aspect of requiring students to collaborate outside of class
problem-based learning. Students are required to (Ocker & Yaverbaum, 2001). The results of re-
share and review information sources, develop an search indicate that although students preferred to
understanding of the learning issues involved in the collaborate in the traditional face-to-face manner,
problem, and develop responses to the issues identi- they realised the need for and benefit of anytime,
fied within the problem. The ability to communicate anyplace collaboration.

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Online Problem-Based Learning Approach in Higher Education

Research has also shown that there are a number effective way of communicating, but also provide a
of instructional strategies that can be well supported record of people’s contributions. Synchronous com-
through modern interactive learning environments. munications such as chat means that students can
Whether it be an individual problem presented on work in groups at times other than during class times,
CD-ROM or Web-based collaboration, there are providing for a degree of flexibility in the way
many advocates for problem-based learning as a students can participate in the learning activities.
framework for motivating learners and generating In effect, in this learning environment, informa-
high-quality learning outcomes. tion is the raw material for thinking and the construc-
Computer-mediated communication including tion of new knowledge. When combining PBL and
Web pages, e-mail, and Web-based discussion fora ICT, resolution of the problems require that students
have been reported by students using them as assist- search for new information on the WWW and build
ing in increasing satisfaction with their studies, de- their knowledge base through investigation and in-
creasing feelings of isolation, and providing better quiry.
support for their learning processes (Geelan & Interaction is a critical component of a
Taylor, 2001). constructivist learning environment via the Web
As the use of information and communications because learning occurs in a social context through
technologies becomes more widely used to support collaboration, negotiation, debate, and peer review
education programs such as this, faculty and design- (Grabinger & Dunlap, 2000). Of the various forms of
ers need to look at strategies that provide a rich and interaction that can take place online, there are three
engaging learning environment that is centred around critical components to this interaction. First, an
the students’ learning needs. The move to learner- academic (learner-to-content) component can oc-
centred learning does not need to occur online, but if cur when the students access online materials and
online learning is established, then it must be based receive task-oriented feedback from the tutor. Sec-
on a learner-centred model. In the past, one of the ond, a collaborative (learner-to-learner) component
failures of online learning has been the concept that can occur when the students are engaged in dis-
placing information on the Internet is all that is course, problem solving, and product building using
needed for students to be able to learn effectively the facilities in the online learning environment. This
online. integration component helps the students validate
As institutions embrace technology, designers their learning experiences, and requires a level of
and developers should endeavour to use effective reflective articulation that promotes collective knowl-
strategies that emulate the instructor-student inter- edge building and a deeper personal understanding
action of a traditional classroom, and engage the of what is being studied. Finally, an interpersonal and
students in an active learning process by applying social component can occur when the students
problem-solving strategies and modeling that use receive feedback from faculty, tutors, or peers, such
many different forms of instructional technology. as in the form of personal encouragement and
These methods should provide authentic experi- motivational assistance. Social interaction can con-
ences with adaptive learning contexts that enable tribute to learner satisfaction and frequency of inter-
the learner to immediately apply the knowledge action in an online learning environment. Without the
gained (Atkinson, 2001). opportunity to actively interact and exchange ideas
The incorporation of a problem-based learning with each other and the tutor, the student’s social as
strategy into an online learning environment pro- well as cognitive involvement in the learning envi-
vides the engaging, collaborative, and learner-centred ronment will be diminished.
activities that are required to encourage a student to In developing the solution to most problems on-
fully participate in the learning program. Interaction line, students need to access a range of information
can take place because the connectedness of the sources to develop a well-thought-out solution to the
Internet allows students to communicate more freely problem. By working in a collaborative environment
than in class-based work. Threaded discussions and in which the students share the results of their
bulletin boards enable communications to grow over investigation, the student is able to achieve a deeper
a period of time. These methods provide not only an and more complete understanding of the problem.

4
Online Problem-Based Learning Approach in Higher Education

The sharing of information allows the development The aim of the module is to enable lecturers to
of interpersonal skills that reflect the ways in which become aware of the theories and practicalities of O
people need to work on a day-to-day basis. Sharing designing, delivering, supporting, and evaluating an
also brings to the problem-solving process a variety online module in their own subject discipline; the key
of views that will need to be considered. Learners to their success is using the principles of problem-
will need to negotiate the relevance and importance based learning to share valuable information about
of information in developing solutions to the problem. online learning with their multidisciplinary peers.
Jonassen (1997) explored instructional design The PBL approach used involves the lecturers
models for well-structured and ill-structured prob- working together typically in a group of between
lem-solving learning outcomes. Although he does four to six in order to develop an online module in one
not restrict himself to a problem-based learning of their own subject disciplines. The beginning point
approach in his delineation of instructional design for the PBL group is to work on an authentic problem
principles intended to engage students with ill-struc- to justify their decision to deliver a module online
tured problems, and he does not position this model rather than by conventional face-to-face methods
in an online environment, it can be argued that the alone. They then explore the selection of an appro-
model could well inform online design for problem- priate structure and mode of supporting the module
based learning. for a specific target group of students, and produce
All the findings from this literature review were a plan for its design, development, and evaluation.
an important consideration in the design of the Thereafter, they examine how to design appropriate
module. teaching, learning, and assessment strategies and
develop exemplar online learning materials for deliv-
ery within the proposed online module.
THE AUTHOR’S PERSPECTIVE It is felt strongly by the course team involved in
the design of this module that of equal, if not more so,
The author’s perspective and research in this area is importance to these group-product outcomes is the
supplemented by an awareness of current national development of the PBL group process online. De-
and international research and strategies related to veloping the participants’ ability to reflect on their
both problem-based learning and online learning in own and their peers’ learning through the creation
higher education. In the light of both the benefits and and maintenance of an online reflective journal is a
challenges of merging these two approaches to very important aspect of the module. The online
course design and delivery, the author wishes to learning environment used for the support of the
present an outline of an online teaching environment learning is WebCT TM. It provides the PBL group
that adopted problem-based learning as its primary with an opportunity to enhance their group learning.
learning approach. The module was a component of The transformational use of the computer as a
a postgraduate diploma in third-level learning and mediational tool, such as was planned for this mod-
teaching for lecturers from a range of higher educa- ule, rather than simply as a mechanism for delivery
tion institutions in the Republic of Ireland. of content has not been widely implemented

Figure 1

PLEASE SUBMIT

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Online Problem-Based Learning Approach in Higher Education

(Littlejohn, 2002). This is unsurprising since many The question can be asked: Why use an online
academics have limited experience of ICT for teach- approach for this module in conjunction with face-
ing and learning, and lack familiarity with current to-face teaching sessions rather than continue al-
thinking in educational technology. Littlejohn argues lowing the lecturers to work solely in a face-to-face
that this may lead to severe limitations in course learning environment? Quite simply, the main idea is
design. He continues by stating that there is a need to provide them with an opportunity to experience
to offer staff opportunities to gain the skills and online learning as students, and the problem-based
knowledge required to incorporate new teaching learning aspect played an important role in showing
methods within their course design. Taking this into the benefits of collaboration.
account, instructional design strongly influenced the We know in adult life that reaching solutions to a
module. See Figure 1 for a schema of the online complex, ill-structured problem is difficult, time con-
problem-based learning module. suming, and often does not have one clear-cut, right
Specific communication facilities in the OLE of answer. To arrive at a viable solution, learners can
WebCT TM were the main supports for the PBL use the OLE to examine the problem from many
group process. For the 10-week duration of the angles, gather as much relevant information as is
module, the asynchronous discussion board (bulletin feasible, formulate potential solutions, weigh their
board or fora) and, less frequently, the synchronous consequences, and make a decision. Working col-
chat room were utilised by the group in the explora- laboratively online in this way is not intended to be an
tion of the authentic problem. Relevant information all-encompassing, self-contained problem-based
that individual members of the group unearthed on learning environment. Instead, its intent is to engage
their various information-retrieval jaunts were up- students and guide them through the basic steps of
loaded to the discussion board for sharing with the problem solving while encouraging them to think,
whole group. The PBL group then organised a research, and experiment away from the computer.
number of synchronous chat sessions, both with and Continuing to work online helps generate ideas,
without facilitator support, to discuss pertinent is- provoke thought, store information, assist students in
sues about the problem. reaching solutions, and helps students present those
The lecturers had all completed a problem-based results to their peers.
learning module prior to starting this online learning Critics of e-learning are quick to point out that
module. This led the foundations of their knowledge many course offerings are nothing but digital page-
about PBL. They were aware that problem-based turners. Some refer to the act of taking an e-learning
learning is centred on a problem that has to engage course as “e-reading.” Many reasons are attributed
students’ interest, compel them to take it on as their to this prevalent condition—from time and budget
responsibility, support the development and applica- constraints to limitations of traditional instructional
tion of problem-solving and conceptual skills, and design. Another important reason could be the lack
stimulate self-directed learning into areas of study of exposure to alternative practices, in this instance,
relevant to the curriculum (Barrows, 1999). PBL.
Self-directed learning was an important aspect For problem-based learning and e-learning to
of the PBL group process. An online library of work effectively, both require an effective curricu-
relevant key articles and reports was initially set up lum; curriculum design, and in the case of the latter,
by the module tutor, but this was incrementally instructional design, therefore, is critical to their
developed by the PBL group members themselves overall delivery and success.
as the module progressed, and they discovered
further rich resources that deserved sharing with
their peers. De Boer and Collis (2002) argue that in FUTURE TRENDS
higher education learning situations, such submis-
sions become part of the learning resources of Several challenges remain in this area despite the
others and is a way to engage students more directly substantial promise of Web-based instruction and
in the learning process as contributors as well as other information technologies (Hill, 2002). In addi-
consumers of preselected learning materials. tion to technological challenges such as consistent

6
Online Problem-Based Learning Approach in Higher Education

connections, the pedagogical challenges of dealing Sick, & Wirsig, 2001). Online learning combined
with information overload and isolation of learners with problem-based learning appears to hold prom- O
also exist. ise in overcoming these issues. A problem-based
Albion and Gibson (1998) address the problem- learning approach can be used online because it is a
atic nature of certain aspects of PBL in the online motivating way to learn for the students; they are
environment. They explore the notion that profes- involved in active learning, working with real prob-
sional expertise, which is an expected outcome of lems encountered in their everyday learning.
problem-based learning, does need to function in an This case study has shown that the integration of
individual as well as in a group, and they suggest online and problem-based learning has the potential
practical technological alternatives for the phase of to create a dynamic, engaging learning environment
PBL in which students judge and compare their own that is centred on the needs of the student. PBL
ideas on a problem to those of others. They suggest provides training for students not only in the content
that for PBL to be adopted as a design framework of the curriculum area, but also in the development
for IMM, there will be a need for intelligent software of skills that will enable them to continue to learn and
assistants to monitor and respond to the user. apply what they know as they move through their
On a positive side, this research advocates that changing career options. The incorporation of online
this module about online learning, delivered using a learning strategies provides a degree of flexibility in
problem-based learning approach, is a move toward the way students can undertake their learning and
creating a community of learners that can “tap levels provides for a collaborative and interactive environ-
of energy that otherwise remain dormant” (Man- ment. It also allows students to develop skills in the
ning, Curtis, & McMillen, 1996). Many theorists actual application of modern information and com-
would argue the importance of providing students munications technologies that result in real achieve-
with authentic experiences: experiences that reflect ments. Problem-based learning online is the voca-
real-world ways of knowing and doing (Bennett, tional training for the problem solvers of tomorrow.
Harper, & Hedberg, 2002). It is thought that such
experiences allow learners to transfer knowledge
from formal education to practice, and so provide CONCLUSION
opportunities for meaningful learning. However, in
designing online learning environments to support In this overview, the author summarized the evolve-
these authentic activities, there must be an alignment ment of the integration of problem-based learning
between the context in which learning is presented and online learning in higher education. A number of
in the formal setting and the real-life setting in which elements are important for the successful integration
that knowledge will be called upon. For this module, of these areas: Following the principles of
the exciting features offered by the online learning constructivism and engagement are vital to create
environment, WebCT TM, provide a rich supportive collaborative and authentic learning for learners in
environment for authentic learning for the lecturers. such courses. The self-directed learning focus of
It also provides the infrastructure and communica- PBL, combined with the capabilities of today’s
tion facilities for them to work collaboratively online, online learning environments, can turn out learners
as a support to their face-to-face sessions, in a who are motivated, know what they want to learn,
problem-based learning group, giving them a new set their objectives, find resources, and evaluate
experience in higher education in this new millen- their learning progress to meet their goals—all col-
nium. Joint database exploration, sharing workspaces, laboratively and virtually. Some problematics do
and supporting reflective communication enable in- remain to be overcome: the robustness of the tech-
dividuals to share cognitively with other individuals nology, the importance of sound pedagogical design
(Andres, 2002). to promote a community of learners, and the role of
In this era of rapid change, we as educators the individual learner in a group. However, the
increasingly recognize that students must learn how research would seem to indicate that the inherent
to develop and apply knowledge creatively, not benefits of merging these two approaches can and
simply remember what they have been told (Wiske, do outweigh any shortcomings.

7
Online Problem-Based Learning Approach in Higher Education

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133-148.
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pedagogy in e-learning: From acquisition to contribu-
McMaster University Problem Based Learning

8
Online Problem-Based Learning Approach in Higher Education

Online Resources. (n.d.). Retrieved from http:// involving groups in collaborative problem-solving
www.fhs.mcmaster.ca/facdev/educational.html situations. O
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and satisfaction in face-to-face and asynchronous constructing meaning through experiential and self-
computer conferencing settings. Journal of Inter- directed means.
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Higher Education: Higher education refers to
Savery, J., & Duffy, T. (1995, September-October). education at degree level and above. Higher educa-
Problem-based learning: An instructional model and tion courses are those leading to the award of a
its constructivist framework. Educational Tech- bachelor’s degree, graduate certificate, graduate
nology, 31-38. diploma, master’s degree, or doctoral degree. Some
courses leading to the award of a diploma or ad-
Trentin, G. (2001). From formal training to commu-
vanced diploma may also be accredited as higher
nities of practice via network-based learning. Edu-
education. In the Republic of Ireland, a majority of
cational Technology, 41(2), 5-14.
all higher education is offered by universities and
Vernon, D., & Blake, R. (1993). Does problem- colleges of technology.
based learning work? A meta-analysis of evaluative
Hypothetico-Deductive Reasoning:
research. Academic Medicine, 68(7), 550-563.
Hypothetico-deductive reasoning is, given a particu-
Wiske, M., Sick, M., & Wirsig, S. (2001). New lar situation, applying relevant knowledge of prin-
technologies to support teaching for understanding. ciples and constraints, and visualizing, in the ab-
International Journal of Educational Research, stract, the plausible outcomes that might result from
35, 483-501. various changes one can imagine to be imposed on
the system.

KEY TERMS Online Learning Environment (OLE): An


online learning environment is one that goes beyond
Collaborative Learning: Collaborative learn- the replication of learning events that have tradition-
ing is a personal philosophy, not just a classroom ally occurred in the classroom and are now made
technique. In all situations where people come to- available through the Internet. It provides for differ-
gether in groups, it suggests a way of dealing with ent ways of learning and the construction of a
people that respects and highlights individual group potentially richer learning environment that provides
members’ abilities and contributions. There is a for fresh approaches to learning, caters to different
sharing of authority and acceptance of responsibility learning styles, as well as allowing for greater diver-
among group members for the groups’ actions. The sification in learning and greater access to learning.
underlying premise of collaborative learning is based Problem-Based Learning (PBL): Problem-
upon consensus building through cooperation by based learning is a pedagogical strategy for posing
group members, in contrast to competition in which significant, contextualized, real-world situations, and
individuals best other group members. providing resources, guidance, and instruction to
Computer-Supported Cooperative Learning learners as they develop content knowledge and
(CSCL): CSCL is combining communications and problem-solving skills.
computer technologies to support various activities

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