Video:

The Man in the Elevator

https://www.youtube.com/watch?v=nPobACr9oL4
CULTURE
The driving force of an organization

Keith C. D’Souza, 2015

 CULTURE
Refers to :

“The collective mental programming of a group of

people.”

Can be defined as :

“The shared philosophies, ideologies, values,

assumptions, beliefs, expectations, attitudes and
norms that knit a community together.”
 What Is Organizational Culture?
A common perception held by the organization’s members; a
system of shared meaning.

Stability

Innovation
Aggression & Risk-
taking

Organizational
Culture
Characteristics
Team Attention to
Orientation Detail

People Outcome
Orientation Orientation
 LEVELS OF CULTURE

Usual visible behavior

OVERT / patterns, styles of
SURFACE functioning, norms, rituals
and ceremonies

Hidden assumptions,
values, fundamental beliefs
behind decisions and
actions

Unconscious human
HIDDEN/ nature, collective
UNKNOWN behaviors, instincts,
motives and desires
 DIMENSIONS OF CULTURE
Achievement

 Concern for performance and goal accomplishment

 Desire to set or maintain high standards / excellence
 Drive to attain unique accomplishments

Power

 Concern for maintaining control

 Desire for status and position for their own sake
 Emphasis on authority, hierarchy and privileges

Affiliation :

 Desire to maintain positive emotional relationship

 Concern for social contact and interaction
 Emphasis on harmony and friendly relationship
 TYPES OF ORGANIZATIONAL CULTURE

Achievement Affiliation Power Type

1 Low Low Low Bureaucratic

2 Low Low High Autocratic

3 Low High High Paternalistic

4 Low High Low Country Club

5 High Low Low Contractual

6 High Low High Imperialistic

7 High High Low Team

8 High High High Missionary

 HOW CULTURES FORM

 The leaders Vision and Social Validation

 What leaders pay attention to

 INSTITUTIONALIZATION

 Personal Enactment

 Aligning Reward and Punishment

Mechanism
 SUSTAINABILITY OF CULTURE

 Recruitment & Selection

 Socialization

 Tribal Storytellers
How Organization Cultures Form
 Exercise:

1. Each person shares with the group how she/he sees the
culture of his/her institution.

2. As a group, discuss what is common to the culture of

educational institutions .

3. What would be the key priorities for change that could help
our institutions develop a culture of excellence?
THANK YOU