International Courier Service

User Type:

Customer:

Generally customers are the user of a courier service application. Who are sending or receiving
parcel by the courier service application. Everyone can be the customer. Who will be the
customer they need a user Id or use the guest id.

Goal 1: User will able to check his profile.

1. After Successful login user will get a option named “Profile”.

2. Upon click on profile option user can able to see his own profile. Like: -
a) Name
b) Id
c) Current location .

Goal 2: User can send his/her parcel.

1. After Successful login user will get parcel option.

2. After click on the parcel option user have to set his/her destination place.
3. After select the destination place user will get a box like which type of service he/she
need.
4. Then user can get a tracking code of his/her parcel.

5. After doing all the task user can submit his/her parcel for delivery.

Goal 3: User can able to track her/his parcel current location.

1. After Successful login user will get tracking option.

1. Click on the option and load the interface user can see the current location of her/his
parcel .

Goal 4: User can give review or rating to company with comments.

1. After Successful login user will get review/rating option.

2. Click on review/rating option load a page and user get a combo-box for rating number.
This comb-box contain rating numbers. (1 to 5)
2. User also can comment for review the company
3. After commenting user will get a save button.
 4. After click on save button user’s comment and rating will save as data.

Admin:

Goal 1: User will able to see employee profile.

1. After successful login user will get option to check employee profile.
2. Click on that button user will get a search box, where user can search employees by their
id.
3. After searching user will see id which he/she searched. Click on the id user will enter in
ID’s profile and can see employee’s (Name, id, rank, salary amount per month, address
too).

Goal 2: User able to notifying every employee.

1. After successful login user will get notification option.
2. After click on notification option user will get a text box.
3. If user notify something or give news of any kind of thinks he/she will have to write in
box and below the box user will find send option.
4. After click on send button it load the page and the text will save as data.
5. Then this data will send as news and notify all employee.

Goal 3: User will able to add/Remove employee.

1. After successful login user will get a option named “Add” and “Remove”.
2. Upon click on the add button user will get a box where user can type ID and Name.
3. After that beside of the box user get add option for add employee. (Off course employee
have to sing up first for the software)
4. After adding the employee, user get a successful notification. Also new add employee get
a mail on his/her E-mail.
5. As the same way user also get remove option to remove old employee.
6. After click on the remove option user get a search option to find employee. For user have
to type employee id.
7. After searching user get the whole profile of employee. Beside the profile user can find
remove option to remove employee.

Goal 3: User can able to see working progress of delivery parcel report

1. After successful login user will get report option.

2. Click on the delivery progress button user will get a report of all the parcel they have to
deliver.
Goal 5: User able to check all notifications.
1. After successful login user will get notification option.
2. After click on the notification option user able to see all notification

Note: All report will change per month by the order data base.

Employee:

Goal 1: User can able to visit his/her own profile.

1. After successful login user will get profile option.

2. Click on the profile user can able to see name, ID, designation, salary amount.

Goal 2: User will have Chat Notification option.

1. After successful login user will get chat notification option.

2. When user will get notification from the chat he/she will can check chat.
3. Here user can live chat with customer.

Goal 3: User can able to application for leaving emergency.

1. After successful login user will get application option. (For any emergency reason user
can application to admin for leaving or holiday. but user have to wait for confirmation of
admin.)
2. Click on the application option a new interface will load with a text box and send button.
3. After fill in the box with some requirement and by writing application user able to send
the application to admin. After sending application user get successful notification.
4. Here also user get reply option.