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CABIN CREW OPERATING MANUAL

C.C.O.M.

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AVIONS DE TRANSPORT REGIONAL


1, Allee Pierre Nadot
31712 BLAGNAC Cedex
France
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CABIN CREW OPERATING MANUAL 0.00

PRELIMINARY PAGES P1

C.C.O.M CONTENTS JAN 12

0.00 CONTENTS

0.01 LIST OF TEMPORARY REVISIONS (L.T.R)

0.02 REASON OF TEMPORARY REVISIONS (R.T.R)

0.03 SHIPPING NOTE TEMPORARY PAGES (S.N.T.P)

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0.04 LIST OF EFFECTIVE TEMPORARY PAGES (L.E.T.P)

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0.05 LIST OF NORMAL REVISIONS (L.N.R)

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0.06 REASON OF THE REVISIONS (R.N.R)
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0.07 SHIPPING NOTE NORMAL PAGES (S.N.N.P)
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0.08 LIST OF EFFECTIVE NORMAL PAGES (L.E.N.P)


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0.09 ORGANISATION OF THE MANUAL


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0.10 LIST OF FIGURES


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0.11 LIST OF TABLES


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0.12 STANDARD NOMENCLATURE


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L.T.R. P1

C.C.O.M LIST OF TEMPORARY REVISIONS JAN 12

N° TR DATE IN DESTROYED POSITION REMARKS

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C.C.O.M REASON OF TEMPORARY REVISIONS JAN 12

DATE REASON FOR REVISIONS CHAPTER INVOLVED

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C.C.O.M SHIPPING NOTE TEMPORARY PAGES JAN 12

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C.C.O.M LIST OF EFFECTIVE TEMPORARY PAGES JAN 12

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ISSUE PART CHAPTER PAGE VALIDITY DATE

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L.N.R. P1

C.C.O.M LIST OF NORMAL REVISIONS JAN 12

N° REV EDITION DATE INSERTION DATE NAME


st
01 JAN 12 TOTAL 1 EDITION

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R.N.R. P1

C.C.O.M REASON OF NORMAL REVISIONS JAN 12

DATE REASON OF REVISIONS CHAPTER INVOLVED

JAN 12 Total 1st Edition, and in particular: - ALL


- New CMS on ATR 600 - 1.09; 3.06 ; 4.01 ; 4.02 ;
4.04 ; 4.06 ; 5.01 ; 5.02 ;
50.3 ; 9.02; 10.03
- Correction on options offered on - 4.05
oxygen system

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C.C.O.M SHIPPING NOTE NORMAL PAGES JAN 12

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CABIN CREW OPERATING MANUAL 0.08

L.E.N.P. P1

C.C.O.M LIST OF EFFECTIVE NORMAL PAGES JAN 12

You must hold in your manual the following pages:


Initial edition

PART CHAPTER PAGE VALIDITY DATE


Preliminary 0.00 Contents 1 JAN 12
0.01 List of temporary revisions 1 JAN 12
0.02 Reason of temporary revisions 1 JAN 12
0.03 Shipping note temporary pages 1 JAN 12
0.04 List of effective temporary pages 1 JAN 12
0.05 List of normal revisions 1 JAN 12
0.06 Reason of the revisions 1 JAN 12
0.07 Shipping note normal pages 1 JAN 12

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0.09 Organization of the manual 1 JAN 12
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0.10 List of figures 1 JAN 12
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6 JAN 12
0.11 List of tables 1 JAN 12
0.12 Standard nomenclature 1 JAN 12
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Aeroplane 1.00 Contents 1 JAN 12


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general 1.01 Introduction 1 JAN 12


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1.02 Range of operation 1 JAN 12


1.03 Performance 1 JAN 12
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1.04 Dimensions 1 JAN 12


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2 JAN 12
1.05 Doors and exits / Unpressurized areas 1 JAN 12
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1.06 Location of cargo/baggage 1 JAN 12


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compartments 1 JAN 12
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1.07 Danger areas 1 JAN 12


1.08 Hotel mode 1 JAN 12
1.09 Power 1 JAN 12
2 JAN 12
1.10 Flight controls 1 JAN 12
1.11 Ice contamination 1 JAN 12
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C.C.O.M LIST OF EFFECTIVE NORMAL PAGES JAN 12

Flight crew 2.00 Contents 1 JAN 12


compartment 2.01 General location 1 JAN 12
2 JAN 12
2.02 Flight crew seats 1 JAN 12
2.03 Observer seat 1 JAN 12
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2.04 Flight crew compartment door 1 JAN 12
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7 JAN 12

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Cabin 3.00 Contents 1 JAN 12

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familiarisation 3.01 Configuration and lay out 1 JAN 12

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3.02 Passenger service units 1 JAN 12
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3.03 Galley 1 JAN 12
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3.04 Lavatory 1 JAN 12


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3.05 Cabin crew seats 1 JAN 12


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3.06 Flight Attendant Panel 1 JAN 12


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3.07 Tail prop ATR 72 1 JAN 12
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PART CHAPTER PAGE VALIDITY DATE


Aeroplane 4.00 Contents 1 JAN 12
systems 4.01 Air conditioning system/Temperature 1 JAN 12
control 2 JAN 12
3 JAN 12
4.02 Smoke warning system 1 JAN 12
2 JAN 12
3 JAN 12
4.03 Lavatory automatic fire extinguisher 1 JAN 12
4.04 Emergency lighting system 1 JAN 12
2 JAN 12
4.05 Oxygen system 1 JAN 12
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3 JAN 12

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4.06 Inflight entertainment system 1 JAN 12
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Communication 5.00 Contents 1 JAN 12


5.01 Cabin signs 1 JAN 12
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5.02 Interphone and public address system 1 JAN 12


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5.03 Passengers calls 1 JAN 12
2 JAN 12
5.04 Pilot communication hatch 1 JAN 12
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Doors and exits 6.00 Contents 1 JAN 12
6.01 General 1 JAN 12
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3 JAN 12
6.02 Flight crew compartment exit 1 JAN 12
2 JAN 12
6.03 Cabin doors and emergency exits 1 JAN 12
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7 JAN 12

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Emergency 7.00 Contents


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equipment 7.01 MMEL/MEL 1 JAN 12
7.02 Portable equipment 1 JAN 12
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7.03 Fixed equipment 1 JAN 12
2 JAN 12

Emergency 8.00 Contents 1 JAN 12


equipment 8.01 Flight crew compartment 1 JAN 12
diagrams 8.02 ATR 72-500/600 cabin 1 JAN 12
8.03 ATR 72-200 cabin 1 JAN 12
8.04 ATR 42-500/600 cabin 1 JAN 12
8.05 ATR 42-300 cabin 1 JAN 12
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C.C.O.M LIST OF EFFECTIVE NORMAL PAGES JAN 12

PART CHAPTER PAGE VALIDITY DATE


Normal 9.00 Contents 1 JAN 12
procedures 9.01 Introduction 1 JAN 12
9.02 Cabin pre-flight checks 1 JAN 12
2 JAN 12
3 JAN 12
4 JAN 12
5 JAN 12
6 JAN 12
9.03 Phases of flight 1 JAN 12
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4 JAN 12

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9.04 Specific procedures 1 JAN 12
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Emergency 10.00 Contents 1 JAN 12


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procedures 2 JAN 12
10.01 Crew communication and 1 JAN 12
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coordination 1 JAN 12
10.02 Turbulence 2 JAN 12
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1 JAN 12
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10.03 fire 2 JAN 12


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10.04 Decompression 1 JAN 12


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10.05 Flight crew incapacitation 1 JAN 12
10.06 Emergency evacuation 1 JAN 12
2 JAN 12
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5 JAN 12
6 JAN 12
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8 JAN 12
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10 JAN 12
11 JAN 12
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C.C.O.M LIST OF EFFECTIVE NORMAL PAGES JAN 12

PART CHAPTER PAGE VALIDITY DATE


Emergency 10.06 Emergency evacuation 12 JAN 12
procedures 13 JAN 12
(Continued) 14 JAN 12
15 JAN 12
16 JAN 12
17 JAN 12
18 JAN 12
19 JAN 12

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CABIN CREW OPERATING MANUAL 0.09

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ORGANIZATION OF THE MANUAL
C.C.O.M JAN 12

The Cabin Crew Operating Manual (CCOM) provides operating cabin crew members
with information on ATR 42-300/500/600 and 72-200/500/600 technical description,
procedures and performances characteristics. It may be used a as cabin crew
manual for training purposes and flight operations.

ATR 300 series refers to 42-300 aeroplane


ATR 200 series refers to 72-200 aeroplane
ATR 500 series refers to both 42-500 and 72-500 aeroplane
ATR 600 series refers to both 42-600 and 72-600 aeroplane

The CCOM comprises:

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– Manual management in chapter 0

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– Aeroplane general in chapter 1
– Flight crew compartment in chapter 2

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– Cabin familiarisation in chapter 3

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Aeroplane systems in chapter 4
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– Communication in chapter 5
– Doors and exits in chapter 6
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– Emergency equipment in chapter 7


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– Emergency equipment diagrams in chapter 8


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– Normal procedures in chapter 9


– Emergency procedures in chapter 10
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For any question, comment or suggestion regarding this manual we recommend


using the following e-mail:
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flight-ops-support@atr.fr
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C.C.O.M ORGANIZATION OF THE MANUAL JAN 12

PAGINATION

2 CABIN CREW OPERATING MANUAL 5 3.01


1 3 CABIN FAMILIARISATION P1
C.C.O.M 4 CONFIGURATION AND LAYOUT 6 JAN 12

1. ATR logo with manual type


2. Manual type
3. Chapter title
4. Section title
5. Chapter, section and page numbering

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6. Date of page issue or revision

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A page is defined by a reference: Chapter/Section/page number – Ex 6.03.2 page 8

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FIGURES AND TABLES REFERENCE AL N
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All figures and tables have a reference number related to the chapter, section, page
number and figure or table number in the same page. Example as follow:
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F5.03_P1A Figure A, chapter 5, section 3, page 1


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F5.03_P1B Figure B, chapter 5, section 3, page 1


T9.02_P4A Table A, chapter 9, section 2, page 4
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IMPORTANT: Throughout the manual, information marked within a blue frame


relates to OPTIONAL equipment or systems.
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CABIN CREW OPERATING MANUAL 0.10

P1
LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 1: AEROPLANE GENERAL

ATR family range of operation F1.02_P1A


ATR family dimensions F1.04_P2A
ATR 42 and 72 standard doors/Exits overview F1.05_P1A
Unpressurized zones F1.05_P1B
Cargo/Baggage compartments F1.06_P1A
Propeller danger area (engines running) F1.07_P1A
Exhaust danger area (engines running) F1.07_P1B
Propeller brake location, right engine F1.08_P1A
Propeller brake control switch (Flight crew compartment overhead panel) F1.08_P1B

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Ground service BUS switches on Cabin Management System (CMS) F1.09_P1A

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Ground service BUS switches on Flight Attendant Panel (FAP) F1.09_P2A

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Aeroplane flight controls F1.10_P1A

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Anti-icing / De-icing systems F1.11_P1A
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CHAPTER 2: FLIGHT CREW COMPARTMENT
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Cabin to FWD cargo area door F2.01_P1A


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ATR 42/72.600 flight crew compartment F2.01_P2A


Captain’s seat control levers F2.02_P1A
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Observer seat description F2.03_P1A


Observer seat release pins location F2.03_P2A
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Flight crew compartment door F2.04_P1A


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Flight crew compartment door locking system ON/OFF F2.04_P2A


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Flight crew compartment door control panel F2.04_P2B


Flight crew compartment door call panel F2.04_P3A
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Flight crew compartment call options 2.04_P4A


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Flight crew compartment door emergency removal F2.04_P6A


Flight crew compartment video surveillance system F2.04_P7A
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CHAPTER 3: CABIN FAMILIARISATION

ATR aeroplane layout F3.01_P1A


Example of “Armonia” cabin seats F3.01_P2A
Rear facing passenger seats option F3.01_P3A
Mid cabin overhead compartment F3.01_P3B Rear cargo loading instructions and
limitations placards F3.01_P4A
Rear cargo, safety net and anti-smoke curtain F3.01_P5A
PSU and Oxygen module ATR 500/600 F3.02_P1A
PSU and Oxygen outlet ATR 200/300 F3.02_P1B
Standard galley (Right hand side) F3.03_P1A
Additional optional rear cargo compartment galley F3.03_P2A
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LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 3: CABIN FAMILIARISATION (CONTINUED)

Hot jugs / Hot jugs ON/OFF switches F3.03_P2B


Lavatory location F3.04_P1A
Lavatory F3.04_P1B
LSU F3.04_P2A
Water system servicing location F3.04_P3A
Cabin crew stations location F3.05_P1A
Rear cabin crew seat F3.05_P2A
FWD cabin crew seat ATR 72 F3.05_P3A
Cabin crew seat safety equipment F3.05_P4A
ATR 600 CMS F3.06_P1A

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ATR 500 FAP F3.06_P1B

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ATR 200/300 FAP F3.06_P1C

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ATR 600 CMS F3.06_P2A

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CMS Navigation bar F3.06_P2B
CMS lighting control ATR 600 F3.06_P4A
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FAP lighting control ATR 500F3.06_P4B
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2 minutes lighting locations F3.06_P5A
ATR 72 tail prop F3.07_P1A
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CHAPTER 4: AEROPLANE SYSTEMS


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AC packs view F4.01_P1A


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Air circuit F4.01_P1B


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Air conditioning pack left hand side F4.01_P2A


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Air conditioning pack right hand side F4.01_P2B


Flight crew compartment overhead panel COMPT TEMP PANEL F4.01_P2C
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Cabin temperature icon on CMS navigation bar F4.01_P3A


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Cabin temperature display on CMS F4.01_P3B


AFT cargo compartment smoke detector F4.02_P1A
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Lavatory smoke detector duct F4.02_P1B


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Flight crew compartment smoke alerting window ATR 600 F4.02_P2A


Flight crew compartment smoke alerting window ATR 200/300/500 F4.02_P2B
Aft cargo smoke detector light on FAP F4.02_P2C
Lavatory smoke detector light on FAP F4.02_P2D
Smoke detector light on CMS F4.02_P3A
Aft cargo compartment extinguisher connector F4.02_P4A
Aft cargo compartment extinguisher diffuser F4.02_P4B
Lavatory waste bin automatic fire extinguisher F4.03_P1A
Lavatory waste bin flap cover F4.03_P1B
Emergency lights description F4.04_P1A
Emergency lights location F4.04_P2A
Emergency lights switch (Flight crew compartment Overhead panel) F4.04_P2B
Emergency lights activation button on FAP F4.04_P2C
Emergency lights activation button on CMS F4.04_P2D
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P3
LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 4: AEROPLANE SYSTEMS (CONTINUED)

Oxygen supply control (Flight crew compartment overhead panel) F4.05_P1A


Aeroplane oxygen supply F4.05_P1B
Oxygen supply from flight crew compartment to cabin outlets ATR 200/300
F4.05_P2A
ATR 200/300 oxygen outlet F4.05_P2B
ATR 200/300 oxygen mask F4.05_P2C

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Oxygen supply from flight crew compartment to cabin modules ATR 500/600

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F4.05_P3A

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ATR 500/600 MRT in oxygen module F4.05_P3B
ATR 500/600 oxygen module opened F4.05_P3C

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ATR 500/600 oxygen mask F4.05_P3D
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100% Oxygen control (Flight crew compartment overhead panel) F4.05_P5A
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EROS Quick Donning Mask description F4.05_P6A
EROS Quick Donning Mask location F4.05_P6B
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Donning of the oxygen Quick Donning Mask F4.05_P7A


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OPTIONAL IFE SYSTEM:


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CMS USB sockets F4.06_P1A


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CMS Initialization phase 3 F4.06_P2A


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CMS initialization phase 4 F4.06_P2B


CMS navigation bar-audio command F4.06_P2C
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CMS Audio page F4.06_P2D


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CMS navigation bar-video command F4.06_P3A


CMS video page F4.06_P3B
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CMS navigation bar-parameters command F4.06_P4A


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CMS parameters video page F4.06_P4B


Video screens opened F4.06_P5A
IFE overview F4.06_P7A
PVCU F4.06_P7B
FAP, MMPU and VCCU F4.06_P8A
PVCU F4.06_P9A
Video screens location F4.06_P10A
Video screens opened F4.06_P10B
MMPU activation F4.06_P12A
VCCU commands F4.06_P12B
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P4
LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 5: COMMUNICATION

Cabin No-smoking and Fasten seat belt signs F5.01_P1A


Lavatory return to seat sign F5.01_P1B
No-smoking and Fasten seat belts control switches (Flight crew compartment
overhead panel) F5.01_P1C
Cabin Interphone and Public Address F5.02_P1A
Flight crew compartment Interphone and Public Address system F5.02_P2A
Type 1 handset (ATR 500/600 series) F5.02_P3A
Type 2 handset (ATR200/300 series) F5.02_P3B
Flight crew call indicator ATR 600 CMS F5.02_P4A

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Flight crew call indicator ATR 500 FAP F5.02_P4B

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Flight crew call indicator ATR 200/300 FAP F5.02_P4C

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Line indicator ATR 500/600 F5.02_P5A

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Line indicator ATR 200/300 F5.02_P5B
Handset and Push To Talk button all ATR F5.02_P5C
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Normal call line indicator ATR 500/600 F5.02_P6A
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Normal call line indicator ATR 200/300 F5.02_P6B
Flight crew compt. normal call indicator, ATR 500/600 F5.02_P6C
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Flight crew compt. normal call indicator, ATR 200/300 F5.02_P6D


Emergency call line indicator ATR 500/600 F5.02_P7A
AS S R

Emergency call line indicator ATR 200/300 F5.02_P7B


Flight crew compartment Emergency call indicator, ATR 500/600 F5.02_P7C
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Flight crew compartment Emergency call indicator, ATR 200/300 F5.02_P7D


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Additional optional handset ATR 72 F5.02_P8A


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Handset panel with additional option ATR 72 F5.02_P8B


Call identification lights with additional handset option ATR 72 F5.02_P8C
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Flight crew compartment to cabin call indications, with additional option ATR 72
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F5.02_P9A
Cabin to cabin call indications, with additional option ATR 72 F5.02_P9B
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P.A indicator ATR 500/600 F5.02_P10A


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P.A indicator ATR 200/300 F5.02_P10B


Pax cabin call CMS indicator ATR 600 F5.03_P1A
Pax cabin call FAP indicator ATR 500 F5.03_P1B
Pax cabin call FAP indicator ATR 200/300 F5.03_P2A
Lavatory call FAP/CMS indicator ATR 500/600 F5.03_P2B
Lavatory call FAP indicator ATR 200/300 F5.03_P2C
Flight crew compartment document door F5.04_P1A

CHAPTER 6: DOORS AND EXITS

Standard ATR 42 and 72 doors/exits top view F6.01_P1A


Doors and exits left hand side view F6.01_P2A
Doors and exits right hand side view F6.01_P2B
Doors control panel (Flight crew compartment) F6.01_P3A
CABIN CREW OPERATING MANUAL 0.10

P5
LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 6: DOORS AND EXITS (CONTINUED)

Escape hatch location F6.02_P1A


Escape hatch inside view F6.02_P1B
Escape hatch outside view F6.02_P2A
Escape rope stowage (Electric rack) F6.02_P2B
Escape rope use F6.02_P2C
Entrance door opened, outside view F6.03_P1A
Entrance door closed, inside view F6.03_P2A
Safety pin position on ground (Handrail up when opening the door) F6.03_P2B
Safety pin position in flight (Handrail down when opening the door) F6.03_P2C
Entrance door closed, outside view F6.03_P3A

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Entrance door control handle/lever opened F6.03_P3B

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Entrance door control handle/lever closed F6.03_P4A

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Entrance door with adjustable handrail down (Emergency mode) F6.03_P5A

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Optional FWD left entrance door inside view F6.03_P6A
Optional FWD left entrance door, outside control lever (Opened position) F6.03_P7A
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Optional FWD left entrance door, door flap casing F6.03_P7B
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Optional FWD left entrance door opened, inside view F6.03_P8A
Optional FWD left entrance door opened, outside view F6.03_P8B
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Service door inside view F6.03_P9A


Service door outside view F6.03_P10A
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Fuselage hook holding door handle F6.03_P10B


Gust lock push button ATR 500/600 F6.03_P10C
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Gust lock pull lever ATR 200/300 F6.03_P10D


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Forward emergency exit outside view F6.03_P12A


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Forward emergency exit inside view F6.03_P12B


Forward emergency exit operation F6.03_P12C
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FO

CHAPTER 7: EMERGENCY EQUIPMENT


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Oxygen module opening with MRT (ATR 500/600) F7.02_P1A


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MRT (Manual Release Tool) F7.02_P1B


Portable oxygen bottle Scott type 5500 F7.02_P2A
Portable oxygen bottle location F7.02_P2B
Oxygen mask F7.02_P4A
Halon extinguisher F7.02_P5A
Using the halon extinguisher F7.02_P6A
Water extinguisher F7.02_P7A
PBE stowage box F7.02_P8A
PBE deployed F7.02_P8B
PBE description F7.02_P9A
PBE activation F7.02_P10A
Protective gloves F7.02_P12A
Crash axe F7.02_P12B
CABIN CREW OPERATING MANUAL 0.10

P6
LIST OF FIGURES
C.C.O.M JAN 12

CHAPTER 7: EMERGENCY EQUIPMENT (CONTINUED)

Megaphone F7.02_P15A
Life jacket under seat location F7.02_P16A
Life jacket pouch F7.02_P16B
Aerazur Life jacket F7.02_P16C
Aerazur life jacket on adult (Strap around waist) F7.02_P17A
Aerazur life jacket on child (Strap between legs) F7.02_P17B
First Aid Kit F7.02_P18A
Portable ELT ADT 406 S (Survival) Flight bag and wall mounting bracket
F7.02_P19A
ADT 406 S (Survival) F7.02_P19B

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Portable ELT ADT 406 S (Survival) details F7.02_P20A

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ELT ADT 406 AF (Automatic Fixed) F7.03_P1A

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X – MIT ALERT test, flight crew compartment overhead panel F7.03_P1B

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CHAPTER 8: EMERGENCY EQUIPMENT DIAGRAMS
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Flight crew compartment emergency equipment F8.01_P1A
ATR 72.500/600 emergency equipment diagram F8.02_P1A
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ATR 72.200emergency equipment diagram F8.03_P1A


ATR 42.500/600 emergency equipment diagram F8.04_P1A
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ATR 42.300 emergency equipment diagram F8.05_P1A


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CHAPTER 9: NORMAL PROCEDURES


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Ground service bus switches F9.02_P1A


FAP Emergency lights switch “ON” F9.02_P4A
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Phases of flight F9.03_P1A


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CHAPTER 10: EMERGENCY PROCEDURES


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Fire triangle F10.03_P1A


Optional rear cargo anti-smoke curtain and door F10.03_P6A
Halon extinguisher connector (Next to FAP) F10.03_P6B
Halon extinguisher connection F10.03_P6C
Passengers bracing positions F10.06_P9A
Passengers bracing positions (Continued) F10.06_P10A
Cabin crew bracing positions F10.06_P11A
Aeroplane position with nose landing gear collapsed F10.06_P13A
Aeroplane position with all landing gear collapsed F10.06_P13B
Aeroplane position with left or right main landing gear collapsed F10.06_P13C
Aeroplane positions on water (Right or left) F10.06_P16A
Water level, immersed or not immersed wing F10.06_P16B
ATR doors/exits classification for evacuation F10.06_P17A
CABIN CREW OPERATING MANUAL 0.11

P1
LIST OF TABLES
C.C.O.M JAN 12

CHAPTER 1: AEROPLANE GENERAL


ATR range T1.02 _P1A
ATR family performances T1.03_P1A
ATR family dimensions T1.04_P1A

CHAPTER 2: FLIGHT CREW COMPARTMENT


Flight crew compartment door operation T2.04_P5A

CHAPTER 4: AEROPLANE SYSTEMS


ATR Oxygen differences T4.05_P4A
OPTIONAL IFE SYSTEM: VCCU commands T4.06_P7A

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CHAPTER 5: COMMUNICATION

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Interphone and P.A system summary T5.02_P3A

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PA priorities T5.02_P10A

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CHAPTER 6: DOORS AND EXITS
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Doors and exits dimensions T6.01_P2A
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CHAPTER 9: NORMAL PROCEDURES


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Interphone system T9.02_P2A


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PA system T9.02_P3A
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Passenger call T9.02_P4A


Emergency lights T9.02_P4B
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Pre-flight duties T9.03_P2A


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Cabin securing T9.03_P6A


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In flight monitoring T9.03_P7A


Pre landing duties T9.03_P9A
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Refuelling with pax on board T9.04_P2A


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CHAPTER 10: EMERGENCY PROCEDURES


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Turbulences T10.02_P2A
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Fire fighting T10.03_P8A


Decompression signs T10.04_P1A
Time of Useful Consciousness T10.04_P3A
Decompression crew actions T10.04_P5A
Unplanned emergency T10.06_P5A
Planned emergency evacuation on land T10.06_P12A
Planned emergency evacuation on water (Ditching) T10.06_P15A
Doors/exits classification for evacuation T10.06_P17A
Evacuation drills on land T10.06_P18A
Evacuation drills on water T10.06_P19A
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CABIN CREW OPERATING MANUAL 0.12

P1
STANDARD NOMENCLATURE
C.C.O.M JAN 12

ABPs: Able Bodied Passengers IFE: In Flight Entertainment


AC: Alternative Current IMO: International Maritime
ACW: Alternative Current Wild Organization
APU: Auxiliary Power Unit INT: Interphone
ATR: Avion de Transport Regional KO2: Potassium Superoxide
BCF: Bromo Chloro di Fluoro methane LAV: Lavatory
BMG: Back Ground Music LCD: Liquid Cristal Display

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CAM: Camera LED: Light Emitting Diode

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EN
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CAPT: Captain LHS: Left Hand Side

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CCOM: Cabin Crew Operating Manual LRBL: Least Risk Bomb Location

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CDU: Cabin Display Unit (video screen) LSU: Lavatory Service Unit
CM: Centimetres AL N MEL: Minimum Equipment List
CMS: Cabin Management System MHz: Megahertz
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CO2: Carbon Dioxide MMEL: Master Minimum Equipment List
CRC: Continuous Repetitive Chime MMPU: Multi Media Player Unit
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CRM: Crew Resources Management MRT: Manual Release Tool


CTRL: Control NM: Nautical Miles
AS S R

DC: Direct Current PA: Public Address


DF: Royal Inventum Company (Oven PAX: Passengers
D A

manufacturer) PBE: Portable Breathing Equipment


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DME: Torch lights manufacturer PTT: Push To Talk


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corporation PSU: Passenger Service Unit


EASA: European Aviation Safety PVCU: Power and Video Control Unit
R

Agency RHS: Right Hand Side


FO

ELT: Emergency Locator Transmitter SCCM: Senior Cabin Crew Member


T

EU OPS: European Union regulations TUC: Time of Useful Consciousness


O

for commercial aviation VCCU: Video Cabin Control Unit


N

FAA: Federal Aviation Authorities (USA) W: Watts


FAP: Flight Attendant Panel X-MIT: ELT Remote Control Unit (Flight
FCC: Flight Crew Compartment crew compartment)
FIG: Figure XMRT: Emergency Locator Transmitter
FO: First Officer Control Panel (Flight crew compartment)
FT: Feet
FWD: Forward
GPU: Ground Power Unit
ICAO: International Civil Aviation
Organization
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CABIN CREW OPERATING MANUAL 1.00

AEROPLANE GENERAL P1

C.C.O.M CONTENTS JAN 12

This manual refers to all ATR aeroplane series:


ATR 42-300/500/600
ATR 72-200/500/600

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1.00 CONTENTS

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1.01 INTRODUCTION

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1.02 RANGE OF OPERATION
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1.03 PERFORMANCE
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1.04 DIMENSIONS
AS S R

1.04.1 EXTERNAL DIMENSIONS


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1.04.2 EXTERNAL DIMENSIONS ATR 42


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1.04.3 EXTERNAL DIMENSIONS ATR 72


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1.05 UNPRESSURIZED AREAS


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1.06 LOCATION OF CARGO/BAGAGE COMPARTMENTS


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1.07 DANGER AREAS


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1.08 HOTEL MODE

1.09 ELECTRICAL POWER

1.10 FLIGHT CONTROLS

1.11 ICE CONTAMINATION


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CABIN CREW OPERATING MANUAL 1.01

AEROPLANE GENERAL P1

C.C.O.M INTRODUCTION JAN 12

The ATR aeroplane is a narrow-bodied twin-turboprop, short-haul regional airliner


built by the Franco-Italian aeroplane manufacturer ATR (Avions de Transport
Régional/ Aerei da Transporto Regionale) based in Toulouse - Blagnac, France.
The aeroplane fuselage and tail section are manufactured near Naples - Italy, wings
are assembled near Bordeaux – France.
The engines are Pratt and Whitney and the propellers Hamilton standard.
Final assembly, flight testing, certification and delivery are done in Toulouse.
The production consists of ATR 42 and ATR 72, the appellations “42” and “72” being
derived from the aeroplane’s capacity, which varies from 42 to 50 and 64 to 72 seats

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respectively.

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Several different series have been produced over the years with different

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configurations and engines performances, the main ones including:

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• 42-300 and 72-200: 1st generation aeroplane (1984 - 1998)
• AL N
42-500 and 72-500: More than 900 units (1995 - 2011)
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• 42-600 and 72-600 : latest generation (2011 onward)
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The ATR 600 series has a complete new flight crew compartment (Glass cockpit)
with latest avionic technology.
AS S R

Changes in the cabin mainly concern the overall appearance, with modernized seats.
D A

Cabin crew are not affected by any system or emergency equipment changes
LI E

between ATR 500 series and ATR 600 series, unless specified in this manual.
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ATR aeroplane generally offers a single class configuration and is operated by:
R

• 2 flight crew and 1 cabin crew on ATR 42


FO

• 2 flight crew and 2 cabin crew on ATR 72


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CABIN CREW OPERATING MANUAL 1.02

AEROPLANE GENERAL P1

C.C.O.M RANGE OF OPERATION JAN 12

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F1.02_P1A: ATR family range of operation


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Range with maximum passengers:

ATR 42 - 300 ATR 42 - 500 ATR 42 - 600

456 NM / 844 Km 801 NM / 1483 Km 801 NM / 1483 Km

ATR 72 - 200 ATR 72 - 500 ATR 72 - 600

872 NM / 1615 Km 890 NM / 1648 Km 890 NM / 1648 Km

T1.02_P1A: ATR range


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CABIN CREW OPERATING MANUAL 1.03

AEROPLANE GENERAL P1

C.C.O.M PERFORMANCE JAN 12

The maximum certified altitude is 25000 feet.

42 series

ATR 42-300 ATR 42-500 ATR 42-600

Max. Take off weight 16,900Kg (37,257lbs) 18,600Kg (41,005lbs) 18,600Kg (41,005lbs)

Max. Landing
weight 16,400Kg (36,155lbs) 18,300Kg (40,344lbs) 18,300Kg (40,344lbs)

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Max. Zero Fuel

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weight 15,540Kg (34,259lbs) 17,000Kg (37,478lbs) 17,000Kg (37,478lbs)

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Operational Empty
Weight 10,900Kg (24,030lbs) 11,500Kg (25,353lbs) 11,500Kg (25,353lbs)
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Max. Payload 4,640Kg (10,229lbs) 5,500Kg (12,125lbs) 5,500Kg (12,125lbs)
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Max. Fuel Weight 4,500Kg (9,920lbs) 4,500Kg (9,920lbs) 4,500Kg (9,920lbs)


AS S R

72 series
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ATR 72-200 ATR 72-500 ATR 72-600


R

Max. Take off weight 22,000Kg (48,501lbs) 22,800Kg (50,265lbs) 23,000Kg (50,705lbs)
FO

Max. Landing
T

weight 21,350Kg (47,068lbs) 22,350Kg (49,272lbs) 22,350Kg (49,272lbs)


O
N

Max. Zero Fuel


weight 20,000Kg (44,092lbs) 20,500Kg (45,194lbs) 21,000Kg (46,296lbs)

Operational Empty
Weight 13,000Kg (28,660lbs) 13,500Kg (29,762lbs) 13,500Kg (29,762lbs)

Max. Payload 7,000Kg (15,432lbs) 7,000 Kg (15,432lbs) 7,500Kg (16,534lbs)

Max. Fuel Weight 5000Kg (11,023lbs) 5000Kg (11,023lbs) 5000Kg (11,023lbs)

T1.03_P1A: ATR family performances


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CABIN CREW OPERATING MANUAL 1.04

AEROPLANE GENERAL P1

C.C.O.M DIMENSIONS JAN 12

1.04.1 EXTERNAL DIMENSIONS

ATR 42 ATR 72

Length 22,670 m (74 ft 5 in) 27,166 m (89 ft 1,5 in)

Span 24,572 m (80 ft 7 in) 27,050 m (88 ft 9 in)

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Height 7,586 m (24 ft 11 in) 7,650 m (25 ft 1 in)

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Outside fuselage diameter 2,865 m (9 ft 5 in) 2,865 m (9 ft 5 in)
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Wing surface 54,514 m2 (586 sq ft) 61 m2 (657 sq ft)
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Wheel base 8,780 m (28 ft 10 in) 10,77 m (35 ft 4 in)


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Track 4,100 m (13 ft 5 in) 4,100 m (13 ft 5 in)


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Propeller diameter 3,930 m (12 ft 11 in) 3,960 m (13 ft)


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Clearance fuselage/propeller 0,820 m (2 ft 8 in) 0,835 m (2 ft 8,9 in)


N

Distance between engines 8,10 m (26 ft 7 in) 8,10 m (26 ft 7 in)

T1.04_P1A: ATR family dimensions


CABIN CREW OPERATING MANUAL 1.04

AEROPLANE GENERAL P2

C.C.O.M DIMENSIONS JAN 12

1.04.2 EXTERNAL DIMENSIONS ATR 42

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1.04.3 EXTERNAL DIMENSIONS ATR 72


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F1.04_P2A: ATR family dimensions


CABIN CREW OPERATING MANUAL 1.05

AEROPLANE GENERAL P1

C.C.O.M DOORS AND EXITS / UNPRESSURIZED AREAS JAN 12

The ATR 42 and 72 comprise two type I doors, two type III exits, one flight crew
compartment escape hatch and one cargo door.

Cargo door Flight crew compartment


(Not an emergency exit) escape hatch

L1 (Type III) R1 (Type III)

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Entrance door L2 R2 Service door


(Type I) (Type I)
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F1.05_P1A: ATR 42 and 72 standard doors/exits overview


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The ATR aeroplane is fully pressurized, except the random (nose) part, the landing
T
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gear bay and the tail cone.


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F1.05_P1B: Unpressurized zones


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CABIN CREW OPERATING MANUAL 1.06

AEROPLANE GENERAL P1

C.C.O.M LOCATION OF CARGO/BAGGAGE COMPARTMENTS JAN 12

There are three cargo compartments installed on the ATR.


The ATR cargo compartments have the particularity to be accessible from the cabin.
Two of them are located between the flight crew compartment and the cabin area,
and one is located at the rear of the aeroplane.

Forward right cargo Rear cargo

R1 R2

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L1 L2
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Cargo door
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Forward left cargo Cargo area access for cabin crew


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Cargo area access for ground personnel


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An option consists of replacing the forward cargo door (Left hand side) with a
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passenger entrance door. This optional door is not an emergency exit.


If this option has been chosen, the forward left cargo compartment will then be
R

suppressed and access to the forward right hand side cargo compartment only
FO

possible from outside.


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Cargo door
R1
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R2
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Optional entrance door L1 L2

F1.06_P1A: Cargo/Baggage compartments


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CABIN CREW OPERATING MANUAL 1.07

AEROPLANE GENERAL P1

C.C.O.M DANGER AREAS JAN 12

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1.07_P1A: Propeller danger area (engines running)


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1.07_P1B: Exhaust danger area (engines running)


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CABIN CREW OPERATING MANUAL 1.08

AEROPLANE GENERAL P1

C.C.O.M HOTEL MODE JAN 12

The ATR aeroplane is not fitted with an Auxiliary Power Unit (APU) but has propeller
brake (referred as “hotel mode”) that stops the propeller #2 (right engine), allowing
the turbine to run and provide air conditioned and power to the aeroplane without the
propeller spinning. The hotel mode provides DC 28V current only.

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F1.08_P1A: Propeller brake location, right engine
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This eliminates the need for added weight and cost of an APU.
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Engines are periodically switched during maintenance to ensure equal wear.


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The propeller brake is activated on the ground only, from the flight crew compartment
overhead panel.
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F1.08_P1B: Propeller brake control switch (Flight crew compartment overhead panel)
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CABIN CREW OPERATING MANUAL 1.09

AEROPLANE GENERAL P1

C.C.O.M POWER JAN 12

The power in the cabin is fed with 2 main types of electricity:

• DC-28V (Direct Current)


• AC-115V (Alternative Current)

DC and AC power can come from different sources: the aeroplane itself (batteries
and engines generators) or ground power unit.
The aeroplane’s own batteries (“Main Bat.” and “Emer. Bat.”) deliver enough power
to activate 2 minutes of cabin lighting, cargo door operation and engine start.
Note: Those batteries are distinct from the batteries that will provide the emergency
lighting system in case of essential power failure.

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• Hotel mode provides 28V (DC) in the cabin

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• GPU DC-28V provides 28V (DC) in the cabin

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• GPU AC-115V provides is 115V (AC)in the cabin

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When the propellers are running (Flight conditions) ACW (AC wild) is produced and
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converted, therefore all power sources are available.
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The cabin main power supply is controlled by two Ground Service Bus (One for DC
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and one for AC).


The Ground Service Bus switches are located at the rear of the aeroplane on the
AS S R

FAP above the cabin crew seat.


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F1.09_P1A: Ground service BUS switches on Cabin Management System


(CMS)
CABIN CREW OPERATING MANUAL 1.09

AEROPLANE GENERAL P2

C.C.O.M POWER JAN 12

EXIT

ON ON

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F1.09_P2A: Ground service BUS switches on Flight Attendant Panel (FAP)
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Note: Two sockets are available in the flight crew compartment (behind the
first officer’s seat) delivering 28 V and 115 V. They can be used by ground
AS S R

services for cleaning purposes.


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CABIN CREW OPERATING MANUAL 1.10

AEROPLANE GENERAL P1

C.C.O.M FLIGHT CONTROLS JAN 12

The position of the aeroplane is controlled by movable surfaces:

• Rudder
• Elevators
• Ailerons
• Flaps
• Spoilers

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F1.10_P1A: Aeroplane flight controls


T
O
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PITCH
The aeroplane movement is nose up / nose down and this is achieved with mainly
the use of the ELEVATORS.

ROLL
The aeroplane movement is wing up/ wing down and this is achieved with mainly the
use of the AILERONS, and is assisted by hydraulically activated flaps.

YAW
The aeroplane movement is nose right / nose left and this is achieved with mainly the
use of the RUDDER.
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CABIN CREW OPERATING MANUAL 1.11

AEROPLANE GENERAL P1

C.C.O.M ICE CONTAMINATION JAN 12

ATR aeroplane is equipped with:

• Electrical anti-icing system


• Pneumatic de-icing system

The anti-icing system prevents ice contamination by electrically heating specific parts
of the aeroplane, such as:

• Air data probes


• Flight crew compartment windshields and side windows
• Propeller blades

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• Wings horns

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EN
C N
• Rudder and horizontal tail horns

O O
D CE
Pneumatic de-icing removes ice contamination by inflating expandable rubber boots
located on wings and horizontal tail leading edges, and on the engines air intakes.
AL N
This process is done in flight at regular intervals, with two different speed cycles
G RE
depending on the outside temperature.
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AS S R
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Anti-icing heated areas


De-icing pneumatic chambers

F1.11_P1A: Anti-icing / De-icing systems


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CABIN CREW OPERATING MANUAL 2.00

FLIGHT CREW COMPARTMENT P1

C.C.O.M CONTENTS JAN 12

2.00 CONTENTS

2.01 GENERAL LOCATION

2.02 FLIGHT CREW SEATS

2.03 OBSERVER SEAT

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EN
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2.04 FLIGHT CREW COMPARTMENT DOOR

O O
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2.04.1 DESCRIPTION
2.04.2 LOCKING SYSTEM
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2.04.3 CALL PANEL DESCRIPTION
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2.04.4 NORMAL OPERATION
2.04.5 EMERGENCY OPERATION
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2.04.6 OTHER EMERGENCY PROCEDURES


2.04.7 PROCEDURE TO ACCESS THE FLIGHT CREW COMPARTMENT
AS S R
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CABIN CREW OPERATING MANUAL 2.01

FLIGHT CREW COMPARTMENT P1

C.C.O.M GENERAL LOCATION JAN 12

The access to the flight crew compartment is done through the forward cargo area.
A lockable door separates the cabin from the cargo area: it opens forward into the
cargo.
A bulletproof reinforced door separates the cargo area from the flight crew
compartment.

Flight crew compartment

Flight crew compartment bulletproof door


FWD left cargo

M Y
FWD right cargo

T
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EN
C N
O O
FWD cargo door
Cabin to cargo door

D CE
AL N
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L1 R1
LE E
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AS S R

The door separating the cabin from the forward cargo compartments can be
D A

locked/unlocked from the cargo side with a latch, and with a key from the cabin side.
LI E

In case of cargo fire, the door provides protection against smoke in the cabin.
VA US

This door is also equipped with a spy hole and should be closed and locked at all
time during flight.
R
FO
T
O

Latch horizontal
N

= Locked

Cargo side view

Cabin side view


F2.01_P1A: Cabin to FWD cargo area door
CABIN CREW OPERATING MANUAL 2.01

FLIGHT CREW COMPARTMENT P2

C.C.O.M GENERAL LOCATION JAN 12

The flight crew compartment is designed to accommodate two flight crew members
plus one observer.

Flight crew compartment

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L1 R1
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Overhead
LI E

panel
VA US
R

Glareshield
FO

Instruments
panel
T
O

R1
N

L1
Cup holder
Cup holder

Captain’s First officer’s


seat seat

Central
pedestal

F2.01_P2A: ATR 42/72-600 flight crew compartment


CABIN CREW OPERATING MANUAL 2.02

FLIGHT CREW COMPARTMENT P1

C.C.O.M FLIGHT CREW SEATS JAN 12

The captain and first officer seats are mounted each on a base secured to the floor
on each side of the center pedestal. They are mechanically adjustable along 3 axes
for individual comfort. They are equipped with adjustable folding armrests and
shoulder harness with 3 point buckle.

The cabin crew members should know the main functions of the pilot’s seats in order
to be able to act in case of flight crew incapacitation.

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Vertical adjust
FO

Shoulder harness locking Recline control


Horizontal adjust
T

Life jacket stowage


O
N

F2.02_P1A: Captain’s seat control levers

All control levers are located inboard except for the recline control which is located
outboard.

The first officer’s seat is identical to the captain’s one, except that all control levers
are located on the opposite sides.

NOTE:
ATR offers the possibility to provide with lumbar adjustment and thigh rests on
captain and first officer seats.
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CABIN CREW OPERATING MANUAL 2.03

FLIGHT CREW COMPARTMENT P1

C.C.O.M OBSERVER SEAT JAN 12

The observer seat is located behind the pedestal and between the electronic and
electric racks. It is equipped with a life jacket stowage and a harness with 3 point
buckle. When not in use, the observer seat is stowed against the electronic rack and
secured with a bungee.
Note: It is also possible to stow the observer seat against the flight crew
compartment left hand side door panel.

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Observer seat folded Observer seat deployed


AS S R

Oxygen quick donning mask and smoke goggles


D A

Wall bracket
LI E
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R
FO

Life jacket stowage


T
O
N

3 point buckle
harness

F2.03_P1A: Observer seat description


CABIN CREW OPERATING MANUAL 2.03

FLIGHT CREW COMPARTMENT P2

C.C.O.M OBSERVER SEAT JAN 12

To use the observer seat, remove the bungee from the hook, and rotate the seat to
the rear – the seat will lock itself into the bracket mounted on the electric rack side
panel.
To stow the seat back, push the locking control lever to the left to release it from the
bracket, fold the seat back against the electronic rack and attach the bungee.

Bungees

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Seat locking lever
LE E
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Safety pins enable the observer seat to be rocked backward in order to facilitate
emergency evacuation in case of jamming or to assist an observer in first aid
AS S R

situation. To remove the pins, pull them upward.


D A
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VA US
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F2.03_P2A: Observer seat release pins location


Observer seat rear view
CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P1

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

2.04.1 DESCRIPTION

An aft opening double hinged door separates the flight crew compartment from the
forward cargo compartment. It opens rearward into the cargo area.
The door has an electromagnetic locking system controlled by the pilots. In normal
operations, the door is closed and locked to ensure flight safety.

The door is bulletproof and fully compliant with rapid decompression requirements.

This door shall be closed prior to engine start for take-off and will be locked when
required by security procedure or the Captain, until engine shut down after landing.

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Flight crew compartment door
AL N
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AS S R

L1 R1
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Flight crew compartment door


N

FWD left cargo FWD right cargo

Cabin to forward
cargo area door

F2.04_P1A: Flight crew compartment door


CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P2

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

2.04.2 LOCKING SYSTEM

The flight crew compartment door locking system ON/OFF control switch is located
on the circuit breaker panel behind the first officer seat. When on “ON” position, the
flight crew compartment door locking system is operative, whereas when on “OFF”
position, the system is inoperative.

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F2.04_P2A: Flight crew compartment door locking system ON/OFF
AL N
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A door control panel located on the central pedestal enables the flight crew to lock
LE E
A EF

and unlock the flight crew compartment door. The flight crew will be made aware of
the access request by a buzzer associated with a light on the door control panel. To
AS S R

allow entry into the flight crew compartment, the pilots will place the toggle switch on
OPEN, and to deny entry they will place the toggle switch on DENY.
D A
LI E
VA US

FAULT
R

OPEN
FO

F2.04_P2B: Flight crew compartment door control panel


T
O
N

ATR 600 series ATR 200/300/500 series


CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P3

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

2.04.3 CALL PANEL DESCRIPTION

The door call panel is used by the cabin crew members to request pilots to open the
door. There are 2 different access request modes: a “normal” access type and an
“emergency” access request.

When requesting access to the flight crew compartment area, the cabin crew should
have closed the cabin to cargo door and stand in the axis of the flight crew
compartment door.

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EN
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O O
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Door call panel


AS S R
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VA US
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F2.04_P3A: Flight crew compartment door call panel


CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P4

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

CALL push button switch:

The cabin crew presses this button to request “normal” access


to the flight crew compartment. When pressing this button, it will
activate a buzzer sound in the flight crew compartment for at
least 2 seconds.

OPEN green light:

The light illuminates steady when the door has been unlocked

M Y
T
U L
by the flight crew. The door will remain unlocked for 10 seconds.

EN
C N
Cabin crew will need to pull on the door panels to open.

O O
D CE
DENIED red light:
AL N
G RE
The light illuminates steady when the flight crew has denied the
cabin crew access to the flight crew compartment. The door will
LE E

remain locked and the light will remain on for the next 3 minutes.
A EF

Any action on the call panel will be inhibited for this time.
AS S R

EMER. Push button switch:


D A
LI E

A rotating plate to prevent inadvertent activation protects this


VA US

button.
This button is used to initiate the emergency opening of the
R

door.
FO
T

F2.04_P4A: Flight crew compartment call options


O
N

The emergency mode is to be used only if there is no reply from the flight crew
following a normal call and an interphone call (possibility of both pilots incapacitated).

After pressing the button, the green light flashes for 30 seconds together with the
continuous buzzer sound activated in the flight crew compartment, after which the
door will unlock automatically.
Cabin crew will need to pull on the door panels to open.
To avoid unlawful interference, a pilot can cancel the unlocking of the door by moving
the toggle switch onto “DENY” position within the 30 seconds period.
CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P5

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

2.04.4 NORMAL OPERATION

CREW REQUEST ACCESS


« CALL »

« OPEN » « DENIED »
(Green Steady -10 seconds) (Red steady – 3 minutes)

M Y
T
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EN
Pull the door right panel to open No further action

C N
Unlock the left panel to open

O O
D CE
AL N
G RE
2.04.5 EMERGENCY OPERATION
LE E
A EF
AS S R

CREW REQUEST ACCESS


« CALL »
D A
LI E

No Reply
VA US
R
FO

CALL via INTERPHONE Reply No further action


T
O

No Reply
N

Press « EMER »

« OPEN »
Green Flashing for 30 sec.

Door opens after 30 sec.

T2.04_P5A: Flight crew compartment door operation


CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P6

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

2.04.6 OTHER EMERGENCY PROCEDURES

Electrical power loss

In case of electrical power failure the door will automatically unlock.


Flight crew members can lock the door manually with the locking bolts, but the
emergency access to the flight crew compartment will no longer be possible.

Flight crew compartment door jammed

In case of jammed flight crew compartment door, the door’s panels can be removed
from inside only. 2 quick release pins are installed on top and bottom of each door

M Y
panels.

T
U L
EN
C N
O O
Right hand side:

D CE
• Disconnect the electric plug (1/4 of a turn)
• AL N
Remove the 2 quick release hinged pins
G RE
• Push and remove the door panel
LE E
A EF

FCC Right panel electric plug


AS S R
D A
LI E

FCC Quick release hinged pin


VA US
R
FO
T
O
N

F2.04_P6A: Flight crew compartment door emergency removal

Left hand side:

• Remove the 2 quick release hinged pins


• Push and remove the door panel
CABIN CREW OPERATING MANUAL 2.04

FLIGHT CREW COMPARTMENT P7

C.C.O.M FLIGHT CREW COMPARTMENT DOOR JAN 12

2.04.7 PROCEDURE TO ACCESS THE FLIGHT CREW COMPARTMENT

The flight crew compartment is an area with a very restricted access. Indeed no
person, other than a flight crew member assigned to a flight, is admitted to, or carried
in, the flight crew compartment unless that person is:

• An operating crew member


• A representative of the Authority responsible for certification, licensing or
inspection if this is required for the performance of his/her official duties
• Permitted by, and carried in accordance with instructions contained in the
Operations Manual

M Y
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In the interests of safety, admission to the flight crew compartment should not cause

U L
EN
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distraction and/or interfere with the flight operation; and all persons carried on the

O O
flight crew compartment should be made familiar with the relevant safety procedures.

D CE
The flight crew compartment door being closed from engines start for take-off until
engines shut down at parking stand; requests to access the flight crew compartment
AL N
will be done through interphone. It is, indeed, a necessity to make self known to the
G RE
flight crew before operating the flight crew compartment door panel.
LE E
A EF

NOTE: ATR offers the possibility to equip the aeroplane with a cabin video
surveillance. This option includes the installation of 3 video cameras in the cabin.
AS S R

One video camera installed in the forward cargo area controls the flight crew
compartment entry door and 2 additional cameras provide with full passengers
D A

cabin view. A video display is installed on the right hand side lateral maintenance
LI E

panel allowing the pilots to get a complete view of the cabin.


VA US
R
FO
T
O
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1. Cargo compartment camera


2. Flight crew compartment door camera
3. Cabin camera
4. Circuit breaker
5. Monitor

F2.04_P7A: Flight crew compartment video surveillance system


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CABIN CREW OPERATING MANUAL 3.00

CABIN FAMILIARISATION P1

C.C.O.M CONTENTS JAN 12

3.00 CONTENTS

3.01 CONFIGURATION AND LAYOUT

3.01.1 AEROPLANE LAYOUT AND CABIN CROSS SECTION


3.01.2 PASSENGER SEAT AND ROW IDENTIFICATION
3.01.3 SEAT DESCRIPTION
3.01.4 HAND BAGGAGE STOWAGE
3.01.5 REAR CARGO COMPARTMENT
3.01.6 FORWARD CARGO COMPARTMENT

3.02 PASSENGER SERVICE UNITS (PSU)

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3.03 GALLEY

O O
D CE
3.03.1 LOCATION
3.03.2 POWER AL N
G RE
3.04 LAVATORY
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3.04.1 LOCATION AND LAYOUT


3.04.2 LAVATORY SERVICE UNIT (LSU)
AS S R

3.04.3 LAVATORY DOOR


3.04.4 LAVATORY WATER AND WASTE SYSTEM
D A
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3.05 CABIN CREW SEATS


VA US

3.05.1 LOCATION
R

3.05.2 DESCRIPTION
FO

3.05.3 EQUIPMENT
3.05.4 CREW REST AREA
T
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3.06 FLIGHT ATTENDANT PANEL / CABIN MANAGEMENT SYSTEM

3.06.1 GENERAL DESCRIPTION


3.06.2 LIGHTING SYSTEM
3.06.3 GROUND SERVICE BUSES
3.06.4 TWO MINUTES MINIMUM LIGHTING

3.07 TAIL PROP

3.07.1 DESCRIPTION
3.07.2 INSTALLATION
3.07.3 PRE-FLIGHT CHECK
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CABIN CREW OPERATING MANUAL 3.01

CABIN FAMILIARISATION P1

C.C.O.M CONFIGURATION AND LAYOUT JAN 12

3.01.1 AEROPLANE LAYOUT AND CABIN CROSS SECTION

The ATR layout counts:

• 1 flight crew compartment


• 2 forward cargo compartments (other options may exist)
• 1 cabin (seating capacity varies on the aeroplane type and company request)
• 1 galley (with options for more)
• 1 lavatory
• 1 aft cargo compartment

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EN
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O O
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191 cm
(75,2 in.)
L1 R1
LE E
A EF

L1 R1
AS S R
D A
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FO

45,72 cm (18 in.)


T
O
N

226,3 cm (89 in.)


257 cm (102 in.)
286,5 cm (112,2 in.) L2 R2

Cabin cross section


L2 R2

ATR 42: 42-50 seats

F3.01_P1A: ATR aeroplane layout


ATR 72: 64-72 seats

Cabin crew seat Galley Lavatory Cargo Doors/Exits


CABIN CREW OPERATING MANUAL 3.01

CABIN FAMILIARISATION P2

C.C.O.M CONFIGURATION AND LAYOUT JAN 12

3.01.2 PASSENGER SEATS AND ROW IDENTIFICATION

Passenger’s seats are identified alphabetically, rows are identified by numbers.


The cabin counts 4 seats abreast and the number of rows will vary depending on the
seat pitch and the furnishing present in the cabin, especially in the aft area.

The standard ATR 42 seating configuration usually consists in 48 seats at a pitch of


76,2 cm (30 inches). The standard interior configuration on ATR 72 consists of 68
seats, with a pitch of 78,74 cm (31 inches).

M Y
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The seats fitted in the ATR 42 vary between 42 and 50 and between 64 and 72 on

U L
EN
C N
ATR 72.

O O
D CE
Note:
AL N
According to the type certification process, the maximum seating capacity is 60
G RE
passengers for the 42 series and 74 passengers for the 72 series.
LE E
A EF

3.01.3 SEAT DESCRIPTION


AS S R

Passenger’s seats are double type equipped with a seat belt and life vest stowage.
D A

Other features may also be present such as literature pocket mouse trap frame, tray
LI E

table, adjustable headrest, handicap (lift-up) aisle armrest with positive locking.
VA US
R
FO
T
O
N

F3.01_P2A: Example of “Armonia” cabin seats


CABIN CREW OPERATING MANUAL 3.01

CABIN FAMILIARISATION P3

C.C.O.M CONFIGURATION AND LAYOUT JAN 12

Depending on the aeroplane configuration, some passenger’s seat could be facing


aft. This will only impact the passenger safety bracing position to adopt.

F3.01_P3A: Rear facing passenger seats option

M Y
T
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EN
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NOTE 1:

O O
ATR offers the possibility to install external folding armrests (on any seats apart from the front row
due to the emergency exits) in order to allow the seating of disabled passengers. The quantity of

D CE
modified seats and their positioning in the cabin are defined according to customer’s requirement.
AL N
G RE
NOTE 2:
Some ATR can be delivered without window blind on each passenger window.
LE E

If available, cabin crew should ensure window blinds are opened during take-off and landing
A EF

phases.
AS S R

NOTE 3:
ATR offers the option to install a standard fabric headrest cover on each passenger seat. The
D A

standard headrest cover color is white and the dimensions are 225 x 210mm.
LI E

NOTE 4:
VA US

On certain models, the seat cushions can be used as flotation devices.


R
FO

3.01.4 OVERHEAD COMPARTMENTS


T
O

The aeroplane is equipped with overhead


N

compartments above each row of seats.


The maximum weight that an overhead
compartment can support will be indicated on
a placard inside the compartment (From 20
to 40 kilograms according to models and
location).
Any item too heavy to be placed in the
overhead compartment should be stowed
under the seat (if small enough to fit in) or in
the cargo compartment. F3.01_P3B: Mid cabin overhead compartment

Cabin crew should never stow a passenger luggage into the lavatory.
CABIN CREW OPERATING MANUAL 3.01

CABIN FAMILIARISATION P4

C.C.O.M CONFIGURATION AND LAYOUT JAN 12

3.01.5 REAR CARGO COMPARTMENT

Rear cargo compartment baggage loading and off-loading is done through R2


service door.
Although the Loading and Off-loading tasks fall under ground personnel
responsibilities, and according to operator’s standard operating procedures, cabin
crew must be aware of the weigh and height limitations as well as special
precautions, as they could be brought to add or remove luggage themselves during
boarding.
Placards placed inside the cargo compartment indicate weight (Variable according to
aeroplane) and height limitations, as well as safety net hooking and tightening

M Y
T
instructions.

U L
EN
C N
O O
The height limitation must be respected to allow efficient extinguisher gas

D CE
diffusion in case of fire fighting procedure. (See chapter 4.02 page 3)
AL N
G RE
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A EF
AS S R
D A
LI E
VA US
R
FO
T
O

F3.01_P4A: Rear cargo loading


N

instructions and limitations placards

It is the cabin crew responsibility to check that the safety net is properly hooked and
tightened for the flight.

Note: ATR offers the option to install an anti smoke curtain in addition of the
standard safety net, or a rigid door to close the rear cargo compartment. This door
can be locked with a key. If installed, it the cabin crew responsibility to close the
curtain or door for the flight.
CABIN CREW OPERATING MANUAL 3.01

CABIN FAMILIARISATION P5

C.C.O.M CONFIGURATION AND LAYOUT JAN 12

M Y
T
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EN
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Rear cargo Rear cargo safety net Optional rear cargo

O O
anti-smoke curtain

D CE
F3.01_P5A: Rear cargo, safety net and anti-smoke curtain
AL N
G RE

3.01.6 FORWARD CARGO COMPARTMENT


LE E
A EF

Forward cargo compartments baggage loading and off-loading is done through the
AS S R

dedicated cargo door, FWD left hand side.


Loading and Off-loading tasks fall under ground personnel responsibilities, and
D A

according to operator’s standard operating procedures cabin crew do not have to


LI E

intervene in this area.


VA US

The FWD cargo door is not an emergency exit.


R
FO

The forward cargo area being the separation area between the cabin and the flight
crew compartment, cabin crew must ensure they always operate the “cabin to cargo
T
O

door” with all necessary precautions (See chapter 2.01 page 1).
N
N FO
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T
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AS S R
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D CE
O O
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CABIN CREW OPERATING MANUAL 3.02

CABIN FAMILIARISATION P1

C.C.O.M PASSENGER SERVICE UNITS JAN 12

The Passenger Service Unit (PSU) is equipped with:


• A cabin crew call button
• An air outlet
• No smoking and fasten seat belt signs
• A passenger reading light
• An oxygen outlet (ATR 300/200 series) or oxygen module (ATR 500/600
series) available in every second row

The oxygen outlet (ATR 300/200 series) is a plug where cabin crew will connect a
spare oxygen mask into, if needed.
The oxygen module (ATR 500/600 series) already contains one oxygen mask and

M Y
T
opens with a manual release tool.

U L
EN
C N
If the aeroplane is equipped with the 100% oxygen option (ATR 500/600 series only),

O O
each module contains two oxygen masks and opens automatically.

D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E

O2 module
VA US

F3.02_P1A: PSU and Oxygen module ATR 500/600


R
FO
T
O
N

O2 outlet

F3.02_P1B: PSU and Oxygen outlet ATR 200/300

Note: The last generation of ATR 72.200 has been equipped with oxygen modules
instead of outlets.
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 3.03

CABIN FAMILIARISATION P1

C.C.O.M GALLEY JAN 12

3.03.1 LOCATION
R1 R2

L1 L2
Galley ATR 42
R1 R2

M Y
T
U L
EN
C N
O O
D CE
L1
AL N Galley ATR 72
L2
G RE
LE E

The main galley is located on the rear right hand side of the aeroplane (next to
A EF

service door R2) and is usually equipped with:


AS S R

• A waste bin with a flap cover


D A

• Working foldaway table


LI E

• Trolleys
VA US

• Metal containers
• Hot jugs (28V DC - 125 W - 7.5 litres)
R
FO
T
O
N

Galley circuit breakers location

F3.03_P1A: Standard galley (Right hand side)


CABIN CREW OPERATING MANUAL 3.03

CABIN FAMILIARISATION P2

C.C.O.M GALLEY JAN 12

IMPORTANT: Galleys should be secured at all time.

Galleys setting will vary according to the airline’s requests. Indeed, ATR provides
a variety of galley configuration and equipment selection as options.
One galley option consists in installing a sink with water tap. The water is supplied
from the lavatory “potable” water tank and no water shut off valve is available
for the cabin crew.
There is also a possibility to add a lateral galley in the rear left hand side of the
cabin, and/or inside the rear cargo compartment.

POSSIBLE GALLEY EQUIPMENT SELECTION:

M Y
T
U L
EN
C N
- 115V ACW Hot jugs power supply

O O
- Water Heater (5000W - 4.2 liters + 20 litres tank)
- DF 300 oven (1250W - 12 casseroles)

D CE
- DF 110 oven (3750 W - 32 casseroles)
AL N
- DF 115 oven (3750 W - 48 casseroles)
G RE
- Hot cup (560 W - 1 litre)
- Ice unit instead of standard unit
LE E

- Standard unit with 2 standard drawers


A EF

- Half size trolley with 6 standard drawers


AS S R

- Full size trolley with 12 standard drawers


F3.03_P2A: Additional optional
D A

rear cargo compartment galley


LI E
VA US
R
FO
T
O
N

F3.03_P2B: Hot jugs / Hot jugs ON/OFF switches

IMPORTANT: ON/OFF switches for electrical equipment (Optional or not) are


located in the galley, next to the equipment (Hot jugs, oven…)
Main circuit breakers are located in the flight crew compartment, and additional
breakers in the cabin entrance aisle side, on top of the galley panel RHS (See
F3.03_P1A).

3.03.2 POWER
See Chapter 1.09 (Electrical Power)
CABIN CREW OPERATING MANUAL 3.04

CABIN FAMILIARISATION P1

C.C.O.M LAVATORY JAN 12

3.04.1 LOCATION AND LAYOUT

L2 R2

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
F3.04_P1A: Lavatory location
LE E

The lavatory is located at the rear left hand side of the aeroplane.
A EF
AS S R

The lavatory layout is composed of:


D A

• A toilet bowl
• An amenity compartment
LI E
VA US

• An LSU
• A toilet flush button
R

• A lavatory waste bin


FO

• A mirror
T
O
N

LSU

Flush button

Waste bin

ATR Lavatory

F3.04_P1B: Lavatory
CABIN CREW OPERATING MANUAL 3.04

CABIN FAMILIARISATION P2

C.C.O.M LAVATORY JAN 12

3.04.2 LAVATORY SERVICE UNIT (LSU)

Service unit is composed of:


• An air vent outlet
• A cabin crew call push-button
• A return to seat sign
• Only if the aeroplane is equipped with the 100% oxygen supply option (ATR
500/600 only), an oxygen module containing two masks, located in the
lavatory ceiling (See chapter 4.05 p 5)

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF

LSU ATR 500/600 LSU ATR 200/300


AS S R

F3.04_P2A: LSU
D A
LI E

3.04.3 LAVATORY DOOR


VA US
R

The lavatory door is a regular type door (Not a bi-fold type door).
FO

The door can be locked or unlocked from inside or outside the lavatory.
T

In order to lock or unlock the lavatory door from outside:


O

1. Lift the “Lavatory” sign


N

2. Slide the knob to “locked” or “unlocked” position

There is a “Vacant/occupied” indicator sign on the FAP that illuminates according to


the lavatory door status (locked - red or unlocked - green).

IMPORTANT: On opening the lavatory door, most of the door panel slides inside the
lavatory, with a part still protruding out in the entrance way, which could hinder an
emergency evacuation. Therefore standard operating procedures include that the
door must be closed and locked for every take off and landing.
CABIN CREW OPERATING MANUAL 3.04

CABIN FAMILIARISATION P3

C.C.O.M LAVATORY JAN 12

3.04.4 LAVATORY WATER AND WASTE SYSTEM

The aeroplane is equipped with a “potable” water system and a waste disposal
system. Only the ground staff can check the level of water.

3.04.4.1 POTABLE WATER SYSTEM

Although called potable, it is not recommended to drink water from this system. The
potable water system supplies fresh water for the lavatory sink (and for the optional
galley sink).
Fresh water for the toilet is stored in a tank located in the pressurized section of the
fuselage. The water tank is filled from fresh water service panel located at the bottom

M Y
T
of the rear fuselage. The water system is easily and completely drainable by gravity.

U L
EN
C N
O O
3.04.4.2 WASTE DISPOSAL SYSTEM

D CE
The toilet flushing system is obtained from a motorized pump filter unit. The flushing
AL N
cycle is automatically controlled by electrical timer. Draining, flushing and filling of the
G RE
tank are accomplished at the toilet service panel, located underneath the rear
fuselage.
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N

F3.04_P3A: Water system servicing location


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 3.05

CABIN FAMILIARISATION P1

C.C.O.M CABIN CREW SEATS JAN 12

The ATR 42 aeroplane has 1 cabin crew station and the ATR 72 has 2 cabin crew
stations.

The seat belt must be stowed correctly in the cavity located at the rear of the
backrest in order to avoid a damage of the belt after retraction of the seat pan.

3.05.1 LOCATION

Cabin crew seats are normally located near the emergency exits so that cabin crew
can quickly open the exit door in case of an emergency evacuation.

M Y
T
U L
EN
C N
O O
Cabin Crew station

D CE
AL N
G RE
LE E
A EF
AS S R

Cabin crew station ATR 42


D A

Cabin Crew station Senior Cabin Crew station


LI E
VA US
R
FO
T
O
N

Cabin crew stations ATR 72

F3.05_P1A: Cabin crew stations location


CABIN CREW OPERATING MANUAL 3.05

CABIN FAMILIARISATION P2

C.C.O.M CABIN CREW SEATS JAN 12

3.05.2 DESCRIPTION

The “cabin crew seats” are used by the cabin crew during take-off and landing. They
usually fold back of the way when not in use to keep the aisles, workspaces and
emergency exits clear.

The cabin crew seats consist of:

• A headrest with cushion


• A backrest with cushion
• A seat pan with cushion
• Seat belt and shoulder harness with a 4 points center buckle

M Y
T
• A safety equipment stowage

U L
EN
C N
O O
3.05.2.1 MAIN CABIN CREW SEAT (REAR)

D CE
The rear cabin crew seat is installed in the entrance area and is a fixed seat.
AL N
This is a forward facing seat equipped with harness and seat belt.
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO

Seat harness ATR


T

200/300/500
O
N

Rear cabin crew seat ATR


200/300/500 Rear cabin crew seat ATR 600

Seat harness ATR 600

F3.05_P2A: Rear cabin crew seat


CABIN CREW OPERATING MANUAL 3.05

CABIN FAMILIARISATION P3

C.C.O.M CABIN CREW SEATS JAN 12

3.05.2.2 ADDITIONAL CABIN CREW SEAT ATR 72 (FWD)

A second cabin crew seat is mandatory on ATR 72 which should be operated with a
minimum of 2 cabin crew complement. The additional cabin crew seat is located in
front of the passenger cabin (Rearward-facing) and is equipped with harness and
seat belt.
• On ATR 72-200 and 72-500 the seat slides inside a dedicated stowage.
A knob lever controls release and locking of the seat
• On ATR 72-600 the seat folds against the side panel before the cabin/cargo
door (Left hand side). A pull-lever located under the seat pan controls release
and locking of the seat

M Y
T
U L
All other features are similar to the rear cabin crew seat.

EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N

FWD cabin crew seat Release/locking lever FWD cabin crew seat
ATR 72.200/500 ATR 72.600

F3.05_P3A: FWD cabin crew seat ATR 72


CABIN CREW OPERATING MANUAL 3.05

CABIN FAMILIARISATION P4

C.C.O.M CABIN CREW SEATS JAN 12

3.05.3 EQUIPMENT

Each cabin crew seat Safety Equipment Stowage contains:

• 1 life jacket
• 1 torch
• 1 oxygen bottle with appropriate mask in a sterile pouch
• 2 manual release tools (MRT)

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US

F3.05_P4A: Cabin crew seat safety equipment


R
FO

3.05.4 CREW REST AREA


T
O
N

The ATR aeroplane does not have any specific crew rest area.
CABIN CREW OPERATING MANUAL 3.06

CABIN FAMILIARISATION P1

C.C.O.M FLIGHT ATTENDANT PANEL/ JAN 12


CABIN MANAGEMENT SYSTEM

3.06.1 GENERAL DESCRIPTION

The FAP/CMS is located above the main cabin crew seat, at the rear of the
aeroplane.

M Y
T
U L
EN
C N
O O
D CE
AL N
F3.06_P1A: ATR 600 CMS
G RE
F3.06_P1B: ATR 500FAP
LE E

All FAP/CMS models control:


A EF

• The lighting in the Galley / Lavatory / Cargo / Cabin


AS S R

• The emergency lighting


• The BMG and pre-recorded audio announcement system
D A
LI E

All FAP/CMS models indicate:


VA US

• A call from the captain, cabin or lavatory


• The detection of smoke in the aft cargo or lavatory
R

• DC and ACW power availability


FO

• The non smoking and seat belt sign ON/OFF status


• Lavatory occupancy status
T
O
N

On ATR 600 CMS, additional indications are available:

• No electronic device status


• Cabin temperature
• FAP customization
• Maintenance

Note: An older FAP version is still available on few not retrofitted aeroplane.

F3.06_P1C: ATR 200/300 FAP


CABIN CREW OPERATING MANUAL 3.06

CABIN FAMILIARISATION P2

C.C.O.M FLIGHT ATTENDANT PANEL/ JAN 12


CABIN MANAGEMENT SYSTEM

ATR 600 CMS

The system is operational as soon as 28VDC power is present. No ON/OFF


switch has to be manipulated.

The FAP is a complex system based on a computer machine running an


operating system. There are two computers, one for the CMS, and one for the
VIDEO. The GUI (Graphical User Interface) is managed by the CMS computer.
The system initialization is done in 45-50seconds.

M Y
T
U L
EN
C N
GND Service Bus Calls display

O O
D CE
AL N
G RE
Cabin signs
LE E
A EF
AS S R

Navigation bar
Brightness adjustment
F3.06_P2A: ATR 600 CMS
D A
LI E
VA US
R
FO

The navigation bar is dedicated to the navigation between pages. Each page can
be considered as a tab, and only one tab can be displayed at a time. The
T

selection of a page is simply done by pressing the corresponding icon in the


O

navigation bar. If allowed, the icon becomes white and the corresponding page is
N

shown. Only one icon can be white at a time in the navigation bar.

F3.06_P2B: CMS Navigation bar


CABIN CREW OPERATING MANUAL 3.06

CABIN FAMILIARISATION P3

C.C.O.M FLIGHT ATTENDANT PANEL/ JAN 12


CABIN MANAGEMENT SYSTEM

Screensaver
This page shows a picture freely selectable and loadable. Usually the
airline logo is shown on this page.

Welcome
This page shows a message (For example “welcome on board”); the
flight number; the destination

Cabin Lighting
This page allows managing the cabin lighting

M Y
T
U L
EN
C N
Temperature

O O
This page allows showing the cabin temperature in degrees Celsius

D CE
and Fahrenheit
AL N
G RE
Audio
LE E

This page allows managing the audio (cabin announcements,


A EF

music…)
First select the audio file from the list, then play / pause / stop.
AS S R

Video (optional)
D A

This page allows managing the video (See IFE chapter for operation)
LI E
VA US
R

Parameters
FO

This icon must be pressed for 3 seconds to validate the selection.


8 types of parameters are available:
T

 Airline logo
O
N

 Welcome message
 Flight number
 Destination
 Screen saver
 Music
 Pre-recorded Announcements
 Video

The data can be chosen either from the CMS or can be imported
from a memory stick (USB key).

Maintenance
This icon must be pressed for 3 seconds to validate the selection.
It allows having some information regarding the CMS configuration.
CABIN CREW OPERATING MANUAL 3.06

CABIN FAMILIARISATION P4

C.C.O.M FLIGHT ATTENDANT PANEL/ JAN 12


CABIN MANAGEMENT SYSTEM

3.06.2 LIGHTING SYSTEM

Normal cabin lighting is operated from the FAP/CMS.

M Y
T
U L
EN
C N
O O
D CE
AL N
F3.06_P4A: CMS lighting control ATR 600 F3.06_P4B: FAP lighting control ATR 500
G RE
LE E

LATERAL/CEILING: 4 lighting levels are available offering 100%, 50%,


A EF

25%, 10% of intensity. To increase the level light,


AS S R

press "+"; to decrease the level light, press "-"; To


turn off the lights, press “-“ until the four (4)
D A

indicators lights are turned off.


LI E
VA US

GALLEY: Monitor the galley lighting


R

LAV: When selected, the lavatory light will come on


FO

automatically when the lavatory door is locked


T

ENTRANCE: Monitor the rear entrance lighting


O
N

CARGO: Monitor the cargo lighting.


Note: A separate lighting is also installed into the rear cargo
compartment

READING: Allows passenger lights to become operational

On ATR 600 CMS two (2) additional lightings are available:


 PSU ambient white
 PSU ambient blue

Either one or the other can be selected.


CABIN CREW OPERATING MANUAL 3.06

CABIN FAMILIARISATION P5

C.C.O.M FLIGHT ATTENDANT PANEL/ JAN 12


CABIN MANAGEMENT SYSTEM

3.06.3 GROUND SERVICE BUSES

The power in the cabin is fed with 2 main types of electricity: DC 28V and AC
115V. (See chapter 1.08 Electrical power)

When arriving on board the aeroplane, both Ground Service Bus commands (DC
and AC) should be turned on.

3.06.4 TWO MINUTES MINIMUM LIGHTING

M Y
On ground, if the aeroplane is not connected to any power source, it is possible

T
U L
to obtain 2 minutes of minimum cabin and flight crew compartment lighting.

EN
C N
A light in the flight crew compartment (above the observer seat) together with the

O O
forward and aft cabin EXIT SIGNS (in between LR1 and LR2) will illuminate.

D CE
The 2 minutes lights push button switch is located on the panel at the right hand
side of the entrance door.
AL N
G RE
LE E
A EF
AS S R
D A

2 minutes lights switch


LI E
VA US
R
FO
T
O
N

Exit signs

F3.06_P3A: 2 minutes lighting locations


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 3.07

CABIN FAMILIARISATION P1

C.C.O.M TAIL PROP ATR 72 JAN 12

On ATR 72 only, a tail prop is available and must be installed on the tail skid to
avoid a possible pulling-up of the aeroplane during passenger boarding and
disembarking.

Tail skid

M Y
Tail prop

T
U L
EN
C N
O O
D CE
AL N F3.07_P1A: ATR 72 tail prop
G RE

3.07.1 DESCRIPTION
LE E
A EF

The tail prop is a metallic cylinder installed below the tail in order to avoid the
AS S R

aeroplane to tip up on the tail in case of persons (above 7) moving around during
off loading.
D A
LI E

3.07.2 INSTALLATION
VA US

• Remove the tail prop from its location


R

• Insert the tail prop metal pin into the aeroplane tail skid connector
FO

3.07.3 PRE-FLIGHT CHECK


T
O
N

Availability at correct location. The tail prop is stored in the rear unpressurised
area of the aeroplane, beyond the aft bulkhead, or as an option next to the rear
cabin crew seat.

IMPORTANT: Pre-flight check and installation of the tail prop is usually a ground
personnel duty, however cabin crew should be familiar with its operation as
ground assistance might not always be available.

The cabin crew must always ensure in all case that the tail prop has been
installed before boarding and disembarking passengers.
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 4.00

AEROPLANE SYSTEMS P1

C.C.O.M CONTENTS JAN 12

4.00 CONTENTS

4.01 AIR CONDITIONING SYSTEM AND TEMPERATURE CONTROL

4.01.1 AIR CONDITIONING SYSTEM


4.01.2 TEMPERATURE CONTROL

4.02 SMOKE WARNING SYSTEM

4.02.1 DESCRIPTION AND LOCATION


4.02.2 ACTIVATION

M Y
T
U L
EN
C N
4.03 LAVATORY AUTOMATIC FIRE EXTINGUISHER

O O
D CE
4.03.1 DESCRIPTION AND LOCATION
4.03.2 ACTIVATIONAL N
G RE
4.04 EMERGENCY LIGHTING SYSTEM
LE E
A EF

4.04.1 DESCRIPTION
4.04.2 LOCATION
AS S R

4.04.3 ACTIVATION
4.04.4 PRE-FLIGHT CHECK
D A
LI E

4.05 OXYGEN SYSTEM


VA US

4.05.1 DESCRIPTION
R

4.05.2 ACTIVATION
FO
T
O

4.06 INFLIGHT ENTERTAINMENT SYSTEM (IFE)


N

4.06.1 AUDIO AND OPTIONAL VIDEO ON ATR 600 CMS


4.06.2 OPTIONAL IFE SYSTEM ON ATR 500
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 4.01

AEROPLANE SYSTEMS P1

C.C.O.M AIR CONDITIONING SYSTEM/TEMPERATURE CONTROL JAN 12

4.01.1 AIR CONDITIONING SYSTEM

The air conditioning system is supplied by air processed through 2 packs which
regulate air flow and temperature as required.

The 2 packs are installed in the main landing gear fairings and operate automatically
and independently.

The left pack supplies the cabin and the flight crew compartment, the right pack
supplies only the cabin.

M Y
T
Note: If one pack is inoperative, the other one supplies both compartments through

U L
EN
C N
the mixing chamber.

O O
D CE
AL N
G RE
LE E
A EF

PACK PACK
1 2
AS S R
D A
LI E
VA US
R

F4.01_P1A: AC packs view


FO

Air ventilation:
T
O

Conditioned air is blown into the cabin by outlets ramps located under the overhead
N

lockers. It is then evacuated through guides along the cabin side walls at floor level.
A part of it is re-circulated by the fans, the other part being evacuated overboard
through the outflow valves installed in the rear under floor.

GENERAL AIR INLET

AIR
OUTFLOW VALVES OUTLET
PACK
LAVATORY VENT LINE

F4.01_P1B: Air circuit


CABIN CREW OPERATING MANUAL 4.01

AEROPLANE SYSTEMS P2

C.C.O.M AIR CONDITIONING SYSTEM/TEMPERATURE CONTROL JAN 12

4.01.2 TEMPERATURE CONTROL

The system is designed to regulate and limit the temperature of the air discharged
from the packs. The temperature is controlled either automatically or manually only
by the flight crew by setting the compartment temperature selectors on the COMPT
TEMP PANEL (compartment temperature panel).

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
F4.01_P2A: Air conditioning pack left hand side F4.01_P2B: Air conditioning
LE E

pack right hand side


A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N

F4.01_P2C: Flight crew compartment


overhead panel COMPT TEMP PANEL
CABIN CREW OPERATING MANUAL 4.01

AEROPLANE SYSTEMS P3

C.C.O.M AIR CONDITIONING SYSTEM/TEMPERATURE CONTROL JAN 12

The cabin crew has no possibility to control the cabin temperature. However on ATR 600 the
cabin temperature can be display on the CMS by pressing the temperature icon on the
navigation bar. The temperature shows in degrees Celsius and Fahrenheit.

F4.01_P3A: Cabin Temperature icon on CMS navigation bar .

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO

F4.01_P3B: Cabin Temperature display on CMS.


T
O
N
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 4.02

AEROPLANE SYSTEMS P1

C.C.O.M SMOKE WARNING SYSTEM JAN 12

4.02.1 DESCRIPTION AND LOCATION

Four smoke detectors are located on board the aeroplane:

• One in the FWD cargo compartment ceiling


(For detection in the FWD cargo compartment)

• One under the FWD cargo compartment floor - not visible to the crew
(For detection in the electric/electronic systems)

• One in the AFT cargo compartment ceiling

M Y
T
(For detection in the AFT cargo compartment)

U L
EN
C N
O O
• One in the AFT cargo compartment ceiling panel - not visible to the crew

D CE
(For detection in the lavatory)
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O

F4.02_P1A: AFT cargo compartment F4.02_P1B: Lavatory smoke detector duct


N

smoke detector

The whole system can be tested from the flight crew compartment only.

As part of the pre-flight checks, the cabin crew will visually inspect:

• The AFT cargo compartment smoke detector


• The lavatory smoke detector duct (Duct leading to the smoke detector)
CABIN CREW OPERATING MANUAL 4.02

AEROPLANE SYSTEMS P2

C.C.O.M SMOKE WARNING SYSTEM JAN 12

4.02.2 ACTIVATION

If smoke is detected in any area, the system provides Continuous Repetitive Chime
(CRC) warning and visual indications on the alerting window of the central instrument
panel in the flight crew compartment. The pilots can silence the aural indications by
pressing the “Master Caution” button, however the visual warnings will only
extinguish when smoke is no longer detected in the area.

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
F4.02_P2A: Flight crew compartment F4.02_P2B: Flight crew compartment
smoke alerting window ATR 600 smoke alerting window ATR 200/300/500
LE E
A EF

4.02.2.1 FWD CARGO COMPARTMENT SMOKE DETECTORS


AS S R

If smoke is detected in the forward cargo compartment or electric/electronic bay, the


D A

system gives CRC and visual warning to the flight crew members only.
LI E
VA US

4.02.2.2 AFT CARGO COMPARTMENT AND LAVATORY SMOKE DETECTORS


R

If smoke is detected in the AFT cargo compartment or the lavatory, the system gives
FO

CRC and visual warning to the flight crew members and visual warning only on the
FAP/CMS to the cabin crew members.
T
O

The affected area light will illuminate STEADY red on the FAP/CMS.
N

F4.02_P2C: Aft cargo smoke detector light on FAP F4.02_P2D: Lavatory smoke detector light on FAP

ON ON
CABIN CREW OPERATING MANUAL 4.02

AEROPLANE SYSTEMS P3

C.C.O.M SMOKE WARNING SYSTEM JAN 12

M Y
T
U L
EN
C N
F4.02_P3A: smoke detector light on CMS

O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N
CABIN CREW OPERATING MANUAL 4.02

AEROPLANE SYSTEMS P4

C.C.O.M SMOKE WARNING SYSTEM JAN 12

4.02.2.3 AFT CARGO COMPARTMENT EXTINGUISHER CONNECTOR

The aft cargo area of the aeroplane being difficult to access, an extinguisher
connector located near the FAP has been installed. By discharging the halon
extinguisher completely through this connector, the halon gas flows from the two
diffusers, located in the ceiling of the AFT cargo compartment (See also Chapter
10.03 page 6)

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US

F4.02_P4A: Aft cargo compartment


extinguisher connector
R
FO
T

F4.02_P4B: Aft cargo compartment extinguisher diffuser


O
N

The warning light on the FAP will only extinguish when smoke is no longer detected
in the area.
CABIN CREW OPERATING MANUAL 4.03

AEROPLANE SYSTEMS P1

C.C.O.M LAVATORY AUTOMATIC FIRE EXTINGUISHER JAN 12

4.03.1 DESCRIPTION AND LOCATION

The lavatory waste bin is equipped with an automatic fire extinguisher that contains
120g of chemical product Bromotrifluoromethane (Halon 1301 - CF3 Br)

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
F4.03_P1A: Lavatory waste bin automatic fire extinguisher
LE E
A EF

4.03.2 ACTIVATION
AS S R

If there is a fire in the waste bin, the fire extinguisher operates automatically.
D A
LI E

When the temperature reaches approximately 78°C (17 4°F) the plug installed in the
VA US

end of the discharge tubes melts and lets the agent flow into the waste bin.
R

IMPORTANT: Due to the difficulty to access the lavatory automatic fire extinguisher a
FO

daily check is normally done by engineering.


According to operator standard procedures, the cabin crew could be asked to
T
O

perform the pre-flight check as well (checking that the plugs on the extinguisher
N

nozzles are still in place).


In all cases cabin crew must always check that the waste bin flap cover is properly
closed.

F4.03_P1B: Lavatory waste bin flap cover


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 4.04

AEROPLANE SYSTEMS P1

C.C.O.M EMERGENCY LIGHTING SYSTEM JAN 12

The emergency lighting system has the purpose to guide the aeroplane occupants to
the exits in case of essential power failure. In case of activation, the system has a 10
minutes capacity.

4.04.1 DESCRIPTION

The emergency lighting is composed of the following equipment:

EXIT SIGNS located in the aisle in the overhead position.

M Y
T
They show the direction to the next exit.

U L
EN
C N
O O
D CE
EXIT LIGHTS located beside the emergency exit doors.
AL N
They show the position of the exit.
G RE
LE E
A EF
AS S R

EMERGENCY CEILING LIGHT to illuminate the aisle.


D A
LI E
VA US

PHOTOLUMININESCENT FLOOR PROXIMITY EMERGENCY


R

ESCAPE PATH MARKING based on the use of a material which is


FO

able to store natural or electrical light energy and to restore this


energy gradually in the form of light in the dark. The minimum
T
O

“rechargeable” time recommended before each flight is 15 minutes


N

in order to obtain full lighting in case of an emergency evacuation.

EXTERNAL EMERGENCY LIGHTS located on the fuselage


adjacent to each exit, and at the bottom of the entrance door
stairs.

F4.04_P1A: Emergency lights description


CABIN CREW OPERATING MANUAL 4.04

AEROPLANE SYSTEMS P2

C.C.O.M EMERGENCY LIGHTING SYSTEM JAN 12

4.04.2 LOCATION

F4.04_P2A: Emergency lights location

M Y
T
Note: The emergency light location may vary according to aeroplane versions.

U L
EN
C N
O O
D CE
4.04.3 ACTIVATION
AL N
G RE
LE E
A EF
AS S R

F4.04_P2B: Emergency lights switch


(Flight crew compartment overhead panel)
D A
LI E
VA US
R
FO
T
O
N

F4.04_P2C: Emergency lights activation button on FAP


F4.04_P2D: Emergency lights activation button on
CMS
The emergency lighting system will activate automatically in case of power failure, if
the toggle switch in the flight crew compartment overhead panel is on the ARM
position.
The emergency light can also be activated by the flight crew by setting the switch to
“ON” or by the cabin crew by pressing the “EMER. LIGHT” guarded push on the FAP.
The emergency lights activation from the FAP/CMS is possible regardless of the
switch position in the flight crew compartment.

4.04.4 PRE-FLIGHT CHECK

(See Chapter 9.00 – Normal Procedures)


CABIN CREW OPERATING MANUAL 4.05

AEROPLANE SYSTEMS P1

C.C.O.M OXYGEN SYSTEM JAN 12

4.05.1 DESCRIPTION

The system is gaseous and consists of a main high-pressure cylinder located in the
flight crew compartment, behind the Captain‘s seat.
This oxygen cylinder supplies the flight crew members through Quick Donning Masks
and the passengers through individual masks.
The oxygen cylinder is of a variable capacity according to the ATR aeroplane type
(See chart table), and the oxygen system capability allows supplying the passengers
with a continuous diluted flow for duration of 30 min.

The cabin crew members use a portable unit (Bottle stowed under each cabin crew
seat) when in need for oxygen (See Emergency equipment chapter 7.02 p. 2).

M Y
T
U L
EN
C N
4.05.2 ACTIVATION

O O
D CE
4.05.2.1 PASSENGER OXYGEN SYSTEM
AL N
When the cabin altitude reached 10.000 ft, a red visual light and an aural warning will
G RE
come on in the flight crew compartment.
LE E
A EF

There is no cabin mask drop out system. When oxygen is needed, the flight crew
members will activate the flow of oxygen manually by pressing the “PAX SUPPLY”
AS S R

push button.
D A
LI E
VA US

ON ON
R
FO

F4.05_P1A: Oxygen supply control (Flight crew compartment overhead panel)


T
O
N

The PAX SUPPLY valve controls the flow of oxygen into the cabin.

F4.05_P1B: Aeroplane oxygen supply


CABIN CREW OPERATING MANUAL 4.05

AEROPLANE SYSTEMS P2

C.C.O.M OXYGEN SYSTEM JAN 12

ATR 200/300 SERIES:

• The supply is for 10% of passengers


• The oxygen is distributed to quick connecting outlets installed under the
overhead lockers, every second row
• Spare oxygen masks are available in the emergency equipment stowage
(See emergency equipment diagrams Chapter 8.03 p1 and Chapter 8.05 p1)
• The cabin crew will lift the outlet cover and connect the oxygen masks by
pushing the tubing connector into the outlet
• The flow of oxygen starts when a mask is connected (flow indicator green)
and can be interrupted individually at each outlet by disconnecting the mask,
or collectively from the flight crew compartment by turning the PAX SUPPLY

M Y
T
off

U L
EN
C N
O O
D CE
AL N
G RE
To cabin
LE E
A EF
AS S R

To flight crew
D A

compartment
LI E

F4.05_P2A: Oxygen supply from flight crew compartment to cabin outlets ATR 200/300
VA US
R
FO
T
O
N

O2 flow
indicator

F4.05_P2B: ATR 200/300 oxygen outlet F4.05_P2C: ATR 200/300 oxygen mask
CABIN CREW OPERATING MANUAL 4.05

AEROPLANE SYSTEMS P3

C.C.O.M OXYGEN SYSTEM JAN 12

ATR 500/600 SERIES:


(Note: The last generation of ATR 72.200 has been equipped with this oxygen
system)

• The supply is for 25% of passengers


• The oxygen is distributed to modules installed between the passenger service
unit, every second row
• Each module contains 1 oxygen mask
• The oxygen module is opened with a MRT
• The flow of oxygen is started at each module by pulling on the mask (pin
coming out and flow indicator green) and can be interrupted individually at
each module by replacing the pin, or collectively from the flight crew

M Y
T
compartment by turning the PAX SUPPLY off

U L
EN
C N
O O
D CE
AL N
G RE
To cabin
LE E
A EF
AS S R

To flight crew
compartment
D A

F4.05_P3A: Oxygen supply from flight crew compartment to cabin modules ATR 500/600
LI E
VA US
R
FO
T
O
N

F4.05_P3B: ATR 500/600 MRT in oxygen module

O2 flow
indicator
F4.05_P3D: ATR 500/600 oxygen mask
Pin

F4.05_P3C: ATR 500/600 oxygen module opened


CABIN CREW OPERATING MANUAL 4.05

AEROPLANE SYSTEMS P4

C.C.O.M OXYGEN SYSTEM JAN 12

42 - 300 72 - 200 42 - 500/600 72 - 500/600

High pressure
1870 L 2182 L 2182 L 2182 L
cylinder

14 Outlets 20 Outlets 12 Modules 19 Modules


O2
with 1 mask with 1 mask
Distribution
5 spare masks 8 spare masks each each

M Y
T
% of pax

U L
EN
C N
supplied with 10% 10% 25% 25%

O O
O2

D CE
AL N Module Module
G RE
opened by opened by
Connected by Connected by crew with crew with
LE E

O2 masks
crew crew MRT. MRT.
A EF

Pull on mask Pull on mask


AS S R

for flow for flow


D A
LI E

T4.05_P4A: ATR Oxygen differences


VA US

IMPORTANT: The ATR aeroplane is flying at a maximum ceiling altitude of


R

25 000 Ft, at which the average Time of Useful Consciousness is 2 minutes for an
FO

active person and 3 minutes for a passive one.


In case of rapid decompression the initial cabin crew action should be to sit down,
T
O

secure themselves and get on oxygen using their respective portable bottles and
N

masks.
An emergency descent will be initiated by the flight crew.
When the emergency descent has been completed and a safe altitude has been
reached, the flight crew should activate the flow of oxygen for the cabin and notify the
cabin crew members that it is safe to walk around the aeroplane.
Cabin crew members should remain on oxygen (This is to prevent any symptoms of
hypoxia during the cabin walk around) and assist where necessary.
The standard supply of oxygen (10% of passengers on ATR 200/300 series and 25%
of passengers on ATR 500/600 series) is sufficient for cabin crew to distribute only to
those passengers that could be in need of oxygen at that time.
(See emergency procedures chapter 10.04 p. 3, 4, 5)

However ATR offers the possibility for a 100% oxygen option.


CABIN CREW OPERATING MANUAL 4.05

AEROPLANE SYSTEMS P5

C.C.O.M OXYGEN SYSTEM JAN 12

OPTION 1: 100% OXYGEN

ATR offers the option to install an individual oxygen system for 100% of the
passengers.

The 100% oxygen supply to the occupants is obtained by installing above each
passenger seat an oxygen mask module containing two masks.

Supplementary oxygen mask modules, containing two masks per module, are
also installed in the vicinity of the front and rear attendant stations and in the
lavatory

M Y
T
U L
EN
C N
OPTION 2: 100% OXYGEN AND AUTOMATIC PSU OPENING

O O
D CE
ATR offers also the possibility to install an automatic opening of the PSU.
AL N
Control of the whole 100% oxygen with automatic opening of the PSU option
G RE
system is from a three position guarded switch “Off-Auto-On” installed on the
oxygen panel on the flight crew compartment overhead instrument panel.
LE E
A EF
AS S R
D A
LI E
VA US

F4.05_P5A: 100% Oxygen control (Flight crew compartment overhead panel)


R
FO

The PSU open automatically at 13.250 Ft providing the switch in the flight crew
compartment panel is on AUTO.
T
O
N

.
INADVERTENT CABIN MASK DEPLOYMENT

On ATR 500/600 series, and on 100% oxygen option models, inadvertent cabin mask
deployment may occur in case of heavy turbulence or hard landing. In these
circumstances, cabin crew should not attempt to restore the mask into the oxygen
module.

4.05.2.2 CABIN CREW OXYGEN SYSTEM

Each cabin crew member is equipped with a 120 l portable oxygen bottle, stowed
under the cabin crew seat. One bottle permits a continuous diluted flow to one crew
member at 13 000 ft for a duration of 30 minutes on Hi-flow at 4 litres per minute
(See Emergency equipment chapter 7.02 p. 2).
CABIN CREW OPERATING MANUAL 4.05

AEROPLANE SYSTEMS P6

C.C.O.M OXYGEN SYSTEM JAN 12

4.05.2.3 FLIGHT CREW OXYGEN SYSTEM

The oxygen masks are of the quick donning inflatable harness type (EROS), stowed
in a container at each flight crew station and observer station, and next to the smoke
goggles stowage:

• The mask can be donned with one hand.


• A regulator is incorporated in each mask.
• A blinker displays a yellow cross when there is O2 flow and black when there
is no O2 flow.
• An N/100% rocker controls the delivery of diluted (N) or 100% oxygen
(100%).

M Y
T
• A TEST/RESET push button permits testing of the oxygen flow without

U L
EN
C N
removing the mask from its container.

O O
D CE
TEST/RESET push button Blinker Release clips
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US

Smoke goggles
R
FO
T

N/100% rocker Emergency selector


O
N

F4.05_P6A: EROS Quick Donning Mask description

Observer Captain First officer

F4.05_P6B: EROS Quick Donning Mask location


CABIN CREW OPERATING MANUAL 4.05

AEROPLANE SYSTEMS P7

C.C.O.M OXYGEN SYSTEM JAN 12

The quick donning mask can be used in case of depressurization, or emissions


of smoke or noxious gases together with the smoke goggles:

• During decompression, with the “N/100% rocker” set to “NORMAL”, the


user breathes a mixture of cabin air and pure oxygen

• In a smoke contaminated atmosphere, the user will select the “N/100%


rocker” to “100%” for pure oxygen supply and activate the
“EMERGENCY” selector for continuous flow, together with the donning of
smoke goggles

Oxygen is provided to the 2 flight crew members plus 1 observer (Or cabin crew)

M Y
T
for duration of 120 minutes at demand flow.

U L
EN
C N
O O
D CE
HOW TO USE THE FLIGHT CREW COMPARTMENT OXYGEN QUICK
DONNING MASK: AL N
G RE
1. Squeezing the red release clips unlocks the container doors. It also
enables automatic inflation of mask harness when extracted from its
LE E
A EF

container
AS S R

2. Adjust the mask on the face and release the clips. The masks will
automatically fit to the face
D A
LI E
VA US
R
FO
T
O
N

F4.05_P7A: Donning of the oxygen Quick Donning Mask

NOTE 1: It is important for cabin crew to be familiar with Quick Donning Mask
operation as they could be in the flight crew compartment area when an
emergency happens.

NOTE 2: A lengthened hose is provided on the observer mask enabling access


to the forward cargo area with the mask on.
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P1

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

4.06.1 AUDIO AND OPTIONAL VIDEO ON ATR 600 CMS

4.06.1.1 DESCRIPTION

USB Sockets

M Y
T
U L
EN
C N
F4.06_P1A: CMS USB sockets

O O
D CE
The front panel of the CMS regroups following items:


AL N
15 inches touch screen
G RE
 DATA USB socket used to connect a memory stick for the download of
CMS data
LE E
A EF

 VIDEO USB socket used to connect a memory stick for the download of
VIDEO data (Video files, Software Update (VIDEO))
AS S R

 Reset switch. By inserting the tip of a pen it restarts the software.


D A

4.06.1.2 ACTIVATION
LI E
VA US

The system is operational as soon as 28VDC power is present. No ON/OFF


switch has to be manipulated.
R

The system initialization is done in 45-50seconds.


FO

At power up, the system enters in an initialization phase (boot) where different
screens are shown:
T
O
N

1. System loading
2. Blank screen for the operating system to start (10seconds)
3. ATR logo with a progress bar showing the system component
initialization.
4. Final application main screen (black and white)
5. Main page

F4.06_P2A: CMS F4.06_P2B: CMS


initialization phase 3 initialization phase 4
CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P2

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

4.06.1.3 AUDIO PAGE SELECTION

The audio page is activated by pressing the corresponding icon in the


navigation bar.

The audio page allows control and display of cabin announcements and
music

M Y
F4.06_P2C: CMS navigation bar-audio command

T
U L
EN
C N
O O
4.06.1.4 AUDIO DISPLAY

D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO

F4.06_P2D: CMS Audio page


T
O
N

1. Select the announcement or music file


2. Play

Note: If a new file is selected or a video is played, the audio stops


automatically.

To load an audio content data:


Refer to “load a video content data” below.
CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P3

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

4.06.1.5 OPTIONAL VIDEO PAGE SELECTION

The video page is activated by pressing the corresponding icon in the


navigation bar.

NOTE: The Video systems shall not be operated (CDUs shall not be
deployed) before both aircraft engines are running.

The video page allows control and display of video.

M Y
T
U L
EN
C N
F4.06_P3A: CMS navigation bar-video command

O O
D CE
4.06.1.6 VIDEO DISPLAY
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N

F4.06_P3B: CMS video page


CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P4

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

To diffuse a video content:

1. Select the file in the list


2. Select “screen crew”. This preview mode is only seen on the CMS
screen and allows viewing the video file and selecting a scene before
sending it to the cabin.
3. Select “send to pax” command to send the selected video file to the
cabin.

Note: The “screen pax” displays the video of the cabin monitors to the

M Y
T
CMS screen.

U L
EN
C N
O O
The video file can be played, paused, stopped, fast forward or backward

D CE
using the relevant commands.
AL N
The volume (10 different levels) and brightness (4 different levels) can
G RE
also be controlled from the CMS screen.
LE E
A EF

Note: To select a new file, the current video file has to be stopped.
AS S R

To load a video content data:


D A
LI E
VA US
R

F4.06_P4A: CMS navigation bar-parameters command


FO

1. Select the “parameters” icon from the navigation bar for 3 seconds
T
O

2. Select the “video” parameter page


N

F4.06_P4B: CMS parameters video page


CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P5

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

a) To copy a data from the memory stick to the CMS:

1. Place the memory stick into the USB socket


2. Select the data file(s) from the USB KEY column
3. Press “Copy”

Note: If the copy has failed, press “refresh” and try again

b) To delete a data from the CMS column:


1. Select the data file(s) from the CMS column

M Y
T
2. Press “Delete”

U L
EN
C N
O O
To open/close the cabin monitors:

D CE
Monitors Opening: AL N
G RE
The cabin monitors open automatically if the screens are on “OFF” position and
the “send to pax” command is selected.
LE E
A EF

The cabin monitors can also be opened by pressing the “Screen ON” commands.
AS S R

NOTE
D A

The Video systems shall not be operated (CDUs shall not be deployed)
LI E

before both aircraft engines are running.


VA US

Monitors Closing:
R
FO

To close the cabin monitors press the command “screen OFF”:


T
O

If the motorized folding back of the monitors is not possible it is possible to fold
N

the monitors back manually. Give a smooth push on the monitor. The resisting
point felt is normal. Once closed, it is not possible to open it manually. The failure
of one monitor does not affect the others.

F4.06_P5A: Video screens


opened
CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P6

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

4.06.2 OPTIONAL IFE SYSTEM ON ATR 500

The IFE option consists in the installation of a video system for passengers in
order to broadcast, through dedicated LCD screens and existing passenger
address:

• Safety procedures
• Advertisement (Airlines’ partners)
• Any other entertainment (Video, music, etc)

The video screens are installed in a case integrated into the PSU area and are

M Y
T
spaced every two or three seats along both sides of the passengers’ cabin.

U L
EN
C N
O O
The video system is remotely controlled from the FAP.

D CE
The system consists of: AL N
G RE
• A multi-Media player
• A rear cabin crew control panel (Video Cabin Control Unit – VCCU)
LE E
A EF

equipped with a 12,7 cm (5 inches) screen


• A Power and Video Control Unit (PVCU)
AS S R

• A Cabin Display Units (CDU) along the passenger cabin, each one
equipped with a 12,7 cm (5 inches) motorized video screen
D A
LI E
VA US

Screen brightness and sound volume in the cabin are adjusted through the
R

VCCU. The cabin crew is able to preview and monitor what is displayed on
FO

passenger cabin through a 12,7 cm (5 inches) screen. The cabin crew also
controls the position of the screens (folded or unfolded) in the cabin.
T
O
N

As an optional feature (not yet available), the system will be capable to display
live-views from the inside or the outside of the aeroplane through the
installation of dedicated cameras.
CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P7

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

4.06.2.1 DESCRIPTION

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A

F4.06_P7A: IFE overview


LI E
VA US

MULTI-MEDIA PLAYER, VCCU AND PVCU


R
FO

The Power and Video Control Unit (PVCU) is installed in the rear luggage
T

compartment area at the back of the FAP.


O
N

F4.06_P7B: PVCU
CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P8

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

The multi-media player and the Video Cabin Control Unit (VCCU) are located at the
rear cabin crew station.

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R

MMPU
D A
LI E
VA US
R
FO

VCCU
T
O
N

CAM
CAM 3
1
CAM
4
CAM
2
ON/OFF

CTRL DVD

PAX
F4.06_P8A: FAP, MMPU and VCCU
CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P9

C.C.O.M OPTIONAL INFLIGHT ENTERTAINMENT SYSTEM JAN 12

PVCU

M Y
T
U L
EN
C N
O O
D CE
F4.06_P9A: PVCU
PVCU Input AL N
G RE
• Power supply
• Multi Media Player
LE E

• Instructions for safety labels


A EF

• 4 additional video signals


AS S R

PVCU Output:
D A

• Cabin Display Units (left side)


LI E

• Cabin Display Units (right side)


VA US

• Cabin crew screen (VCCU)


• Audio to passenger adress system
R
FO

The video or audio program is selected through the media player.


The multi-media player is capable to read CD and DVD and is compatible with the
T

following formats:
O
N

• MP3, LPCM, MPEG1, MPEG2 (Audio)


• PAL/NTSC (Video)

CABIN DISPLAY UNITS (CDU)

The Cabin Display Units (CDU) are installed in a case integrated into the PSU
area and are spaced every second row along both sides of the passengers’ cabin.
They are composed of a case and a motorized 12,7 cm (5 inches) LCD screen.
CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P 10

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

Video screens (Passengers)


Video screen (Cabin crew)

F4.06_P10A: Video screens location

M Y
Two positions are possible, “closed” and “deployed”.

T
U L
EN
C N
In the “closed” position, the screen is folded in the PSU. It is oriented downward

O O
when in the “deployed” position.

D CE
Screens are deployed when video signal is received and retracted when video
signal stops. AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO

Screen opened Screen closed


T
O
N

F4.06_P10B: Video screens opened


CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P 11

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

All CDU are connected in parallel so that the failure of one of the screens does
not cause the complete system failure.

The shape and the color of the case is in harmony with the PSU characteristics
and is waterproof.

The locking and unlocking mechanism is installed inside the PSU, not visible to
the passengers.

Furthermore, the location and the size of the screens do not reduce the view of
the passenger through the cabin even when deployed.

M Y
T
U L
EN
C N
Safety labels (“Fasten your seat belt” and “No smoking”) are repeated just above

O O
the screen so that every passenger will have in sight these labels.

D CE
It is possible, in case of failure, to manually deploy or fold the screen, just by
AL N
pulling it out or pushing it into the PSU.
G RE
LE E
A EF

SOUND IN THE CABIN


AS S R

The video system is linked to the passenger address via PVCU (Power & Video
Control Unit). The passenger address amplifier provides sufficient power output to
D A

the loudspeakers to give adequate sound level at each passenger seat under
LI E

normal condition. The rear cabin crew can adjust sound volume.
VA US

Priority is given to announcements (from the cabin crew or pilot) when video is
displayed.
R
FO
T
O
N
CABIN CREW OPERATING MANUAL 4.06

AEROPLANE SYSTEMS P 12

C.C.O.M INFLIGHT ENTERTAINMENT SYSTEM JAN 12

4.06.2.2 ACTIVATION

M Y
T
U L
EN
C N
O O
D CE
F4.06_P12A MMPU activation
AL N
G RE
LE E
A EF

COMMAND MEANING ACTION CTRL +COMMAND


AS S R

POWER System Power ON/OFF


-
D A

Send AUDIO source to the


LI E

Select / Unselect DVD cabin without opening the


VA US

DVD DVD Video Source CDU (Monitors)


R

Select / Unselect CAM1 Decrease brightness on


CAM
FO

1 CAM1 Video Source CDU

Select / Unselect CAM2 Increase brightness on


T

CAM
O

2 CAM2 Video Source CDU


N

Select / Unselect CAM3 Decrease AUDIO level in


CAM
3 CAM3 Video Source the cabin

Select / Unselect CAM4 Increase Audio level in the


CAM
4 CAM4 Video Source cabin

Select alternate functions


CTRL CTRL -
Send the video source
selection to the CDU. Close CDU
PAX Open the monitors
automatically.

T4.06_P12B VCCU commands


CABIN CREW OPERATING MANUAL 5.00

COMMUNICATION P1

C.C.O.M CONTENTS JAN 12

5.00 CONTENTS

5.01 CABIN SIGNS

5.01.1 DESCRIPTION
5.01.2 ACTIVATION

5.02 INTERPHONE AND PUBLIC ADDRESS SYSTEM

5.02.1 INTRODUCTION
5.02.2 DESCRIPTION

M Y
T
5.02.3 INTERPHONE SYSTEM

U L
EN
C N
5.02.4 P.A SYSTEM

O O
D CE
5.03 PASSENGERS CALLS
AL N
5.03.1 PASSENGER CALL FROM THE CABIN
G RE
5.03.2 PASSENGER CALL FROM LAVATORY
LE E
A EF

5.04 PILOT COMMUNICATION HATCH


AS S R
D A
LI E
VA US
R
FO
T
O
N
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 5.01

COMMUNICATION P1

C.C.O.M CABIN SIGNS JAN 12

5.01.1 DESCRIPTION
Two pictograms for “NO ELECTRONIC DEVICE” and “FASTEN SEAT BELT”
signs can be found on each PSU (With No smoking placards next to the air
vents).

M Y
T
U L
EN
C N
O O
D CE
F5.01_P1A: Cabin “No-electronic device” and “Fasten seat belt” signs
AL N
In the lavatory LSU, the “FASTEN SEAT BELTS” sign has been replaced by a
G RE
“RETURN TO SEAT” sign.
LE E
A EF
AS S R
D A
LI E
VA US
R

F5.01_P1B: Lavatory Return to seat sign


FO

5.01.2 ACTIVATION
T
O
N

The “FASTEN SEAT BELTS” and “RETURN TO SEAT” signs as well as the “NO
SMOKING” cabin signs are controlled from the flight crew compartment. When any
cabin sign is selected, it is accompanied by a single HI chime in the cabin.

F5.01_P1C: No-smoking and Fasten seat belts control switches (Flight crew compartment
overhead panel)
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 5.02

COMMUNICATION P1

C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM JAN 12

5.02.1 INTRODUCTION

5.02.1.1 CABIN INTERPHONE SYSTEM

To facilitate the communication on board, the ATR 42 and 72 are equipped with 1
cabin interphone handset located at the rear of the aeroplane at the main cabin
crew station area.

NOTE:
As an option, and on ATR 72 only, an additional and identical cabin interphone

M Y
handset can be installed in the forward area, next to the front cabin crew station.

T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E

Cabin optional additional interphone handset (Fwd) Cabin interphone handset (Rear)
VA US
R
FO
T
O
N

F5.02_P1A: Cabin Interphone and Public Address


CABIN CREW OPERATING MANUAL 5.02

COMMUNICATION P2

C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM JAN 12

5.02.1.2 FLIGHT CREW COMPARTMENT SYSTEM

The flight crew compartment is equipped with:

• 2 flight crew compartment audio control panels located on the central console
(inboard each flight crew seats)
• 3 headsets, one for each flight crew and one for the observer
• 2 flight crew compartment microphones located outboard each flight crew
seats and one observer microphone located above the observer seat

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO

Flight crew compartment microphones Flight crew compartment audio control panels
T
O
N

F5.02_P2A: Flight crew compartment Interphone and Public Address system


CABIN CREW OPERATING MANUAL 5.02

COMMUNICATION P3

C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM JAN 12

5.02.2 CABIN INTERPHONE HANDSET DESCRIPTION

The cabin crew interphone handset provides the following functions:

• Passenger Address
• Interphone service between cabin and flight crew compartment

It is composed of:

• A fixed cradle with control buttons and “in use” Indicator lights (One light for
each function)
• A handset with a “Push-to-talk” button (PTT)

M Y
T
U L
EN
C N
There are 2 types of hand phone on ATR aeroplane:

O O
D CE
AL N
G RE
In use indicator lights
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T

F5.02_P3A: Type 1 handset F5.02_P3B: Type 2 handset


O

(ATR 500/600 series) (ATR200/300 series)


N

Type 1 Type 2

Normal call « CALL » + PTT « INT » + PTT

Emergency call « EMER » + PTT « INT » x 3 + PTT

P.A « PA » + PTT « PA » + PTT


T5.02_P3A: Interphone and P.A system summary
CABIN CREW OPERATING MANUAL 5.02

COMMUNICATION P4

C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM JAN 12

5.02.3 INTERPHONE SYSTEM

The cabin and flight crew interphone system allow the making and receiving of calls
between the cabin crew station(s) and the flight crew compartment.

5.02.3.1 RECEIVING A CALL FROM THE FLIGHT CREW COMPARTMENT

FLIGHT CREW CALL INDICATIONS:

When the flight crew makes a call to the cabin, the following signs appear:

M Y
T
• One Hi chime in the cabin

U L
EN
C N
• Flight crew compartment indicator light on the FAP/CMS

O O
D CE
AL N
G RE
LE E
A EF
AS S R

F5.02_P4A: Flight crew call indicator


ATR 600CMS
D A
LI E
VA US
R
FO

F5.02_P4B: Flight crew call indicator


T

ATR 500FAP
O
N

F5.02_P4C: Flight crew call indicator


ATR 200/300 FAP
CABIN CREW OPERATING MANUAL 5.02

COMMUNICATION P5

C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM JAN 12

EMERGENCY CALL: FLIGHT CREW COMPARTMENT CABIN

The flight crew compartment interphone system does not have a specific command
to make an emergency call to the cabin. Therefore it is common procedure for the
flight crew to signal the emergency by calling 3 times in a row.
The signs are:

• 3 Hi chimes in the cabin


• Flight crew compartment indicator light on the FAP/CMS

ANSWERING THE FLIGHT CREW CALL:

M Y
T
U L
EN
C N
To answer a call (normal or emergency), the cabin crew should:

O O
D CE
1. Pick up the handset from the cradle
AL N
2. Press the “CALL” button on ATR 500/600 or “INT” button on ATR 200/300
G RE
The line indicator confirms the line activation
(Green on ATR 500/600 or pale amber on ATR 200/300)
LE E
A EF

3. Press and hold the “Push-to talk” button before speaking


AS S R

4. Hang up the handset for system reset (All lights will go off)
D A
LI E
VA US
R
FO
T
O
N

F5.02_P5A: Line indicator F5.02_P5B: Line indicator


ATR 500/600 series ATR 200/300 series

F5.02_P5C: Handset and Push To Talk button all ATR


CABIN CREW OPERATING MANUAL 5.02

COMMUNICATION P6

C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM JAN 12

5.02.3.2 CALLING FROM THE CABIN

The cabin crew members can contact the flight crew compartment either in normal or
emergency mode.

NORMAL CALL: CABIN FLIGHT CREW COMPARTMENT

1. Pick up the handset from the cradle

2. Press the “CALL” button on ATR 500/600 or “INT” button on ATR 200/300
The line indicator confirms the line activation
(Green on ATR 500/600 or pale amber on ATR 200/300)

M Y
T
U L
EN
C N
3. Press and hold the “Push-to talk” button before speaking

O O
4. Hang up the handset for system reset (All lights will go off)

D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E

F5.02_P6A: Normal call line indicator F5.02_P6B: Normal call line indicator
VA US

ATR 500/600 ATR 200/300


R

When making a NORMAL call to the pilots, the indications inside the flight crew
FO

compartment are a repetitive continuous Hi-Low chime and a CALL light that
illuminates in blue on the overhead panel.
T
O

The pilots will press the reset button to cancel the Hi-Low chime and the light, and
N

answer the call using their microphone.

CALL

F5.02_P6C: Flight crew compartment F5.02_P6D: Flight crew compartment


normal call indicator, ATR 500/600 normal call indicator, ATR 200/300
CABIN CREW OPERATING MANUAL 5.02

COMMUNICATION P7

C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM JAN 12

NOTE: When the interphone is not equipped with an “EMER” button, it is common
procedure to signal the emergency of the call by pressing 3 times the “INT”
button.

EMERGENCY CALL: CABIN FLIGHT CREW COMPARTMENT

1. Pick up the handset from the cradle

2. Press the “EMER” button on ATR 500/600 or “INT” button 3 times on ATR 200/300
The line indicator confirms the line activation
(Flashing Red on ATR 500/600 or steady pale amber on ATR 200/300)

M Y
T
U L
3. Press and hold the “Push-to talk” button before speaking

EN
C N
O O
4. Hang up the handset for system reset (All lights will go off)

D CE
AL N
G RE
LE E
A EF
AS S R
D A

F5.02_P7A: Emergency call line indicator F5.02_P7B: Emergency call line indicator
ATR 500/600 ATR 200/300
LI E
VA US

When making an EMERGENCY call to the pilots, the indications inside the flight crew
compartment are the same than for a NORMAL CALL (a repetitive continuous Hi-
R
FO

Low chime, a CALL light that illuminates in blue on the overhead panel) with the
addition of an EMER light that illuminates in red on the ATR 500/600 only.
T

The pilots will press the reset button to cancel the Hi-Low chime and the light, and
O

answer the call using their microphone.


N

EMER
CALL

F5.02_P7C: Flight crew compartment F5.02_P7D: Flight crew compartment


Emergency call indicator, ATR 500/600 Emergency call indicator, ATR 200/300
CABIN CREW OPERATING MANUAL 5.02

COMMUNICATION P8

C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM JAN 12

ADDITIONAL OPTIONAL HANDSET ATR 72:

On ATR 72 only, when an additional optional handset is installed near the forward
cabin crew seat:

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF

F5.02_P8A: Additional optional handset ATR 72


AS S R

• A supplementary “ATT” command is found on both cabin interphones


D A

handsets for calls from cabin to cabin


LI E

• Two call identification lights, one white (Flight crew compartment call) and
VA US

one green (cabin call) are installed next to the handset on 600 series and on
the top corner of the “cabin to forward cargo door” on 500 series.
R
FO
T
O
N

F5.02_P8B: Handset panel F5.02_P8C: Call identification lights


with additional option ATR 72 with additional handset option ATR 72/500
CABIN CREW OPERATING MANUAL 5.02

COMMUNICATION P9

C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM JAN 12

ADDITIONAL OPTIONAL HANDSET ATR 72 (continued)

All calls (Normal or emergency) coming from the flight crew compartment will
display the same indications as described before (Hi-chime + Flight crew
compartment light on FAP) with the addition of:

• The white light next to the handset on 600 series or on the top corner of the
cabin/cargo door on 500 series

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF

F5.02_P9A: Flight crew compartment to cabin call indications, with additional option ATR 72
AS S R

All calls (normal or emergency) from any cabin handset to the flight crew
D A

compartment will follow the same procedure and aural/visual indications as


LI E

described before.
VA US

An emergency call from any cabin station will override a call already
R

engaged by the other cabin station.


FO

Calls from cabin to cabin will only be of the normal mode (no emergency). It will
T
O

display the green indicator light (Next to the handset on 600 series or on the top
N

corner of the cabin/cargo door on 500 series) when calling from the rear to the
front.
When calling from the front to the rear, the ATTN call light will display on the on
the FAP/CMS.

Rear to FWD cabin call indication, FWD to rear cabin call indication,
with additional option ATR 72 with additional option ATR 72

F5.02_P9B: Cabin to cabin call indications, with additional option ATR 72


CABIN CREW OPERATING MANUAL 5.02

COMMUNICATION P 10

C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM JAN 12

5.02.4 P.A SYSTEM

The Passenger Address (PA) system distributes the PA related


announcements from the flight crew compartment, or the cabin crew station(s)
to all assigned passengers’ loudspeakers (cabin and lavatory).

ACTIVATION:

1. Pick up the handset from the cradle

2. Press “PA”, the indicator line confirms the line activation

M Y
T
(Green on ATR 500/600 or pale amber on ATR 200/300)

U L
EN
C N
O O
3. Press and hold the “Push-to talk” button before speaking

D CE
4. Hang up the handset for system reset (All lights will go off)
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US

F5.02_P10A: P.A indicator ATR 500/600 F5.02_P10B: P.A indicator ATR 200/300
R
FO

PA PRIORITIES:
T
O
N

PA with a higher priority interrupts a PA announcement from a source with a


lower priority. The priority is as follows:

Flight crew compartment PA


Level 1 Highest priority
Cabin crew handset PA
Level 2
Video and entertainment sounds
Level 3 Lowest priority

T5.02_P10A: PA priorities
CABIN CREW OPERATING MANUAL 5.03

COMMUNICATION P1

C.C.O.M PASSENGERS CALLS JAN 12

Passengers can call the cabin crew from the cabin PSU or from the lavatory LSU.

5.03.1 PASSENGER CALL FROM THE CABIN

When the passenger initiates a call from the Passenger Service Unit (PSU), the
following signs appear:

• One Hi chime
• Red light above passenger seat on PSU
• Forward, or mid, or rear passenger indicator light on FAP/CMS ATR 500/600

M Y
T
On ATR 200/300, the amber light indicator on the FAP does not indicate the call

U L
EN
C N
section of the cabin.

O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A

F5.03_P1A: Pax cabin call CMS indicator ATR 600


LI E
VA US
R
FO
T
O
N

FWD cabin Middle cabin (ATR 72 Only) AFT cabin

F5.03_P1B: Pax cabin call FAP indicator ATR 500


CABIN CREW OPERATING MANUAL 5.03

COMMUNICATION P2

C.C.O.M PASSENGERS CALLS JAN 12

F5.03_P2A: Pax cabin call FAP indicator ATR 200/300

Passenger call activation can only be reset at the PSU where it has been initiated

M Y
from, by pressing the call button again.

T
U L
EN
C N
O O
5.03.2 PASSENGER CALL FROM THE LAVATORY

D CE
When the passenger initiates a call from the Lavatory Service Unit (LSU) the
AL N
following signs appear:
G RE
LE E

• One Hi chime
A EF

• Red light indicator on LSU inside the lavatory


• Lavatory indicator light (ATR 500/600) or blue light indicator(ATR 200/300) on
AS S R

the FAP
D A
LI E
VA US
R
FO

F5.03_P2B: Lavatory call FAP/CMS indicator ATR


500/600
T
O
N

F5.03_P2C: Lavatory call FAP indicator ATR 200/300

Lavatory call activation can only be reset from the LSU by pressing the call
button again.
CABIN CREW OPERATING MANUAL 5.04

COMMUNICATION P1

C.C.O.M PILOT COMMUNICATION HATCH JAN 12

Since the flight crew compartment windows do not open, a pilot communication hatch
(Document door) is located at the forward LHS of the fuselage, immediately below
the captain’s side window.
It is provided to ease the communication and documentation exchange between the
ground personnel and the flight crewmembers without the ground personnel having
to access the passenger cabin.

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N

F5.04_P1A: Flight crew compartment document door


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 6.00

DOORS AND EXITS P1

C.C.O.M CONTENTS JAN 12

6.00 CONTENTS

6.01 GENERAL

6.01.1 TYPE AND LOCATION


6.01.2 FLIGHT CREW COMPARTMENT DOORS CONTROL PANEL

6.02 FLIGHT CREW COMPARTMENT EXIT

6.03 CABIN DOORS AND EMERGENCY EXITS

M Y
T
6.03.1 ENTRANCE DOOR

U L
EN
C N
OPTIONAL FORWARD ENTRANCE DOOR

O O
6.03.2 SERVICE DOOR

D CE
6.03.3 FORWARD EMERGENCY EXITS (TYPE III)
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 6.01

DOORS AND EXITS P1

C.C.O.M GENERAL JAN 12

6.01.1 TYPE AND LOCATION

All emergency exits are operable from inside and outside of the cabin.

ATR 42 and 72 standard aeroplane are equipped with:

 1 flight crew compartment hatch


 2 type “III” emergency exits located at the front of the aeroplane
 2 type “I” door located at the rear of the aeroplane (cabin doors)

Note: The cargo door is not considered an emergency exit.

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
Cargo door (Not an emergency exit) Flight crew compartment escape hatch
LE E
A EF

L1 (Type III emergency exit) R1 (Type III emergency exit)


AS S R
D A
LI E
VA US
R
FO
T
O
N

Entrance door L2 (Type I) R2 Service door (Type I)

F6.01_P1A: Standard ATR 42 and 72 doors/exits top view


CABIN CREW OPERATING MANUAL 6.01

DOORS AND EXITS P2

C.C.O.M GENERAL JAN 12

Cargo door (Not an emergency exit) Type I


Entrance door (L2)
Type III emergency exit (L1)
Hatch

F6.01_P2A: Doors and exits left hand side view

M Y
T
U L
Type I

EN
C N
Service door (R2) Type III emergency exit (R1)

O O
Hatch

D CE
AL N
G RE
LE E
A EF
AS S R

F6.01_P2B: Doors and exits right hand side view


D A

The left hand side cabin door called the “entrance door” is the door from where the
LI E

passengers board and disembark from the aeroplane.


VA US

The right hand side cabin door is the “service” door and is used by ground staff
R

(catering and luggage essentially).


FO
T

EXITS SIZE DISTANCE FROM SILL TO GROUND


O

Flight crew compartment 0.51m x 0.48m (20” x 19”) 3.18m (10.45’)


N

emergency hatch
Forward type III exits 0.91m x 0.51m (36” x 20”) 1.80m (5.9’)
Entrance door 1.75m x 0.82m (68.8” x 28.5”) 1.35m (4.4’)
Service door 1.27m x 0.69m (50” x 27”) 1.35m (4.4’)

T6.01_P2A: Doors and exits dimensions

The cabin doors/exits, being lower than 1,83 metres (6 Feet) from the ground, they
are not equipped with any evacuation devices.
CABIN CREW OPERATING MANUAL 6.01

DOORS AND EXITS P3

C.C.O.M GENERAL JAN 12

6.01.2 FLIGHT CREW COMPARTMENT DOORS CONTROL PANEL

All doors are continuously monitored by micro switches. A test and alert panel is
located in the flight crew compartment on the overhead panel.

M Y
T
U L
EN
C N
O O
D CE
F6.01_P3A: Doors control panel (Flight crew compartment)
AL N
G RE
The doors panel enables the flight crew to control the cabin and cargo doors status:
LOCKED or UNLOCKED.
LE E
A EF

The SW TEST pushbutton enables to test the micro switches system on cabin door
AS S R

and service door and check that the alerts are active.
D A
LI E
VA US
R
FO
T
O
N
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 6.02

DOORS AND EXITS P1

C.C.O.M FLIGHT CREW COMPARTMENT EXIT JAN 12

One plug type hatch located in the flight crew compartment roof is provided as an
emergency exit for the flight crew. Steps are provided for hatch access and one
escape rope is stored in a compartment on the corridor RHS.

Assist handle

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE

F6.02_P1A: Escape hatch location


LE E
A EF

Drain hoses Operating handle Electric plug


AS S R

F6.02_P1B: Escape hatch inside view


D A
LI E
VA US

FLIGHT CREW COMPARTMENT HATCH OPENING FROM INSIDE:


R
FO

1. Pull and disconnect drain hose


2. Disconnect the electric plug
T
O

3. Grab the assist handle in order to secure the hatch


N

4. Unlock the hatch with the hatch operating handle


5. Pull the hatch, it will fall inside the flight crew compartment
6. Clear the hatch away from the escape route
7. Remove the escape rope stowage cover
8. Throw the escape rope outside

In an emergency, ignore step 1.


CABIN CREW OPERATING MANUAL 6.02

DOORS AND EXITS P2

C.C.O.M FLIGHT CREW COMPARTMENT EXIT JAN 12

FLIGHT CREW COMPARTMENT HATCH OPENING FROM OUTSIDE:

1. Press on the flap cover


2. Grasp the lever and pull
3. The hatch will fall inside the flight
crew compartment

M Y
T
U L
EN
C N
O O
D CE
F6.02_P2A: Escape hatch outside view

AL N
G RE
ESCAPE ROPE:
LE E
A EF

The 5,3 m (17,38 feet) escape rope is stored under the hatch on the electric rack
(Right hand side).
AS S R

The rope and its bracket can support a load of 450 Kg (992,08 pounds) and is
equipped with “grip / thrust” washers to avoid free fall.
D A
LI E
VA US

Aeroplane anchoring point


R
FO
T
O
N

Grip / thrust washer

F6.02_P2B: Escape rope stowage F6.02_P2C: Escape rope use


(Electric rack)
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P1

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

6.03.1 ENTRANCE DOOR

6.03.1.1 DESCRIPTION

The type I entry door is located at the rear LH side of the aeroplane. The entry door
is an outward opening type door with a net opening of 64 centimetres (25,19 inches)
wide and 1,73 metre (68,11 inches) high.

Adjustable handrail

M Y
T
U L
EN
C N
O O
Safety pin

D CE
AL N Folding handrail/
assist handle
G RE
LE E
A EF

3 door locking
AS S R

indicators
D A
LI E
VA US

Door control handle Emergency light


R
FO

Assist handle
T
O
N

F6.03_P1A: Entrance door opened, outside view

Attached to the integrated stair structure is a folding handrail which, by means of a


linkage to the fuselage structure automatically erects when the door is opened.

On ATR 500 and 600 series a second adjustable handrail erects automatically when
opening the door, providing that the rail safety pin is in “ground” normal position.
On ATR 200 and 300 the adjustable handrail is stowed and attached behind the rear
cabin partition wall during flight and has to be fixed to the stairs before embarking or
disembarking.
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P2

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

Assist handle

Folding handrail/
assist handle
Emergency light

Adjustable handrail

Door control handle

M Y
T
U L
3 door locking

EN
C N
indicators

O O
Safety pin

D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US

F6.03_P2A: Entrance door closed, inside view


R
FO
T
O
N

F6.03_P2B: Safety pin position on ground F6.03_P2C: Safety pin position in flight
(Handrail up when opening the door) (Handrail down when opening the door)
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P3

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

6.03.1.2 ENTRANCE DOOR NORMAL MODE OPERATION

OPENING FROM OUTSIDE:

1. Pull the door control handle/lever downward, the door locking indicator turns
stripy red and white
2. Restrain the door falling outward and downward

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A

F6.03_P3A: Entrance door closed, F6.03_P3B: Entrance door control handle/lever


LI E

outside view opened


VA US
R

Note on opening the Entrance door from outside:


FO

Difficulties may be encountered for opening the entrance door from outside. This will
T
O

arise only, when all aeroplane doors and exits are closed, and if:
N

– First case, GPU connected to the aeroplane: A strong extract fan runs
automatically in order to cool down the avionic/electric and electronic systems.
This fan creates suction in the flight crew compartment, cabin and cargo
(deflating) and the aeroplane is in fact depressurizing itself on the ground
– Second case, Air Conditioning Unit (ACU) connected to the aeroplane: It will
slowly pressurize the aeroplane on the ground (inflating)
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P4

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

To equalize pressure and release the door:

• Slightly open the service door (from outside). Move the door handle slowly
(enough for the vent flap to open and equalize pressure) since opening fully
and quickly could make the door popping out fast, with risks of injury for the
operator

OR

• Request for ACU/GPU to be switched off and wait 2 to 3 minutes (the


pressure will equalize through the doors seals)

M Y
T
U L
EN
C N
Recommendations to avoid these difficulties:

O O
D CE
• Always keep the flight crew compartment document door opened
(Maintenance or flight crew responsibility)
AL N
G RE

CLOSING FROM OUTSIDE:


LE E
A EF

1. Lift the door and bring it upward against the fuselage


AS S R

2. Push the door control handle/lever upward to lock the door


3. Check the green locking indicator to ensure correct locking of the door
D A
LI E
VA US
R

1 door locking indicator


FO
T
O
N

F6.03_P4A: Entrance door control handle/lever closed


CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P5

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

OPENING FROM INSIDE:

1. Put the safety pin in place (Only on ATR 500 and 600 series)
2. Lift the door control handle upward
3. Push the door outward
4. Restrain the door outward movement with the handrail on the LHS of the door
5. Fix the second handrail manually (Only on ATR 200 and 300 series)

CLOSING FROM INSIDE:

1. Pull the door upward using the handrail on the LHS of the door
2. Push the door control handle downward until the door is completely locked

M Y
T
3. Check the 3 green locking indicators to ensure correct locking of the door

U L
EN
C N
4. Remove the safety pin* from the handrail RHS and stow it in the appropriate

O O
stowage (Only on ATR 500 and 600 series)

D CE
AL N
* NOTE: On ATR 500/600 it is crucial on all flights to remove the pin after
G RE
closing the door:
LE E
A EF

If the pin is not removed and the door is opened in an emergency situation, the
handrail will not fall to a lower position and the evacuation will be slowed down.
AS S R
D A

6.03.1.3 ENTRANCE DOOR EMERGENCY MODE OPERATION


LI E
VA US

There is no difference in opening the entrance door in


emergency mode, as long as the safety pin has been
R

removed from the handrail and placed in its “in flight


FO

location”.
T
O

1. Lift the door control handle upward


N

2. Push the door outward


3. The handrail will lower automatically

F6.03_P5A: Entrance door with


adjustable handrail down
(Emergency mode)
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P6

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

OPTIONAL FORWARD LHS PASSENGER DOOR:

ATR offers the option to install an entry door and a built-in stair at the left hand
side forward area, instead of the cargo door.
This type I entry door is an outward opening door with a net opening of 92
centimetres (36,22 inches) wide and 1,81 metre (71,25 inches) high.

The door will be used for boarding and disembarking, and is not an emergency
exit.

If this door is installed, the forward left cargo compartment will then be

M Y
T
suppressed and access to the forward right hand side cargo compartment only

U L
EN
C N
possible from outside.

O O
Note: On a few aeroplanes, the left hand side type III exit (L1) is located further

D CE
down the cabin (At wings level).

OPENING FROM INSIDE:


AL N
G RE

1. Rotate the door operating handle aftward


LE E
A EF

2. Push the door outboard and forward


3. The door will lock against the fuselage
AS S R
D A
LI E
VA US
R

Door operating handle


FO

Latch handle
Assist handle
T
O
N

1 door locking indicator

CLOSING FROM INSIDE: F6.03_P6A: Optional FWD left entrance door


inside view
1. Pull the latch handle
2. Bring the door aftward and inboard using the door assist handle
3. Rotate the door operating handle forward
4. Check the door locking indicator
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P7

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

OPTIONAL FORWARD LHS PASSENGER DOOR (Continued)

OPENING FROM OUTSIDE:

1. Push on the door flap to grasp the door control lever


2. Pull the control lever towards self to allow rotation movement
3. Rotate the lever downward and forward
4. Bring the door forward until it locks against the fuselage

M Y
Door flap casing

T
U L
EN
C N
O O
Door control lever

D CE
AL N
G RE
F6.03_P7A: Optional FWD left entrance door, outside control lever (opened position)
LE E
A EF

CLOSING FROM OUTSIDE:


AS S R

1. Pull the latch handle


2. Push on the door flap and keep hand in position
D A

3. Push the door aftward without touching or moving the door control lever
LI E

4. The door will position itself into its frame


VA US

5. Rotate the control lever aftward and upward


R

IMPORTANT: Closing the door from outside must only be done by placing hand
FO

into the flap casing and without touching the door control lever.
The lever must always stay positioned in between the 2 painted red lines. If the
T
O

door closing is done by pulling onto the lever, this could create abnormal
N

interference with the fuselage.

Door closing
hand
position

F6.03_P7B: Optional FWD left entrance door, door flap casing


CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P8

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

OPTIONAL FORWARD LHS PASSENGER DOOR (Continued)

Stairs are fixed on the forward dividing wall (Electronic rack). When the door is
opened, the stairs have to be deployed manually.

STAIRS DEPLOYEMENT:

1. Disengage securing latch to release stairs from electronic rack location


2. Rotate stairs around the main axis and towards door until floor wheel locks
3. Press stairs/handrail release lever to unfold unit

M Y
T
4. Deploy the stairs/handrail by pushing on color coded bars, restrain from free fall

U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N

F6.03_P8A: Optional FWD left


entrance door opened, inside view F6.03_P8B: Optional FWD left
entrance door opened, outside view

STAIRS FOLDING:

1. Fold stairs/handrail back by pulling on color coded bars until latch is engaged
2. Press on floor wheel latch pedal to unlock
3. Rotate stairs around the main axis and towards electronic rack
4. Push unit against electronic rack location until engaging securing latch
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P9

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

6.03.2 SERVICE DOOR

6.03.2.1 SERVICE DOOR DESCRIPTION

The type I service door is located at the rear RH side of the aeroplane. The service
door is an outward and forward opening type door with a net opening of 69
centimetres (27,16 inches) wide and 1,27 metres (50 inches) high.

Door frame

M Y
securing handle

T
U L
EN
C N
O O
D CE
Door Opening/closing
control handle
AL N
G RE
Door assist handle
Safety pin lock
LE E

Safety pin in
A EF

flight stowage
AS S R
D A

2 door locking indicators


LI E
VA US
R
FO
T
O
N

F6.03_P9A: Service door inside view

Note: A safety pin is available and can be inserted (from inside only) next to the door
handle in order to block it. With the pin inserted, the service door cannot be opened
from outside.
The pin must be used on ground only and must be removed before flights, so
that the door can be opened more rapidly in case of emergency.
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P 10

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

6.03.2.2 SERVICE DOOR NORMAL MODE OPERATION

OPENING FROM OUTSIDE:

1. Rotate the door operating handle forward


2. Open the door and rotate it forward
3. The door will lock automatically against the fuselage
When the door is opened, it releases out a fuselage hook in order for the door
handle to engage into the hook

M Y
Door vent

T
U L
EN
C N
O O
Fuselage Hook

D CE
AL N
Door operating handle
G RE
LE E
A EF

1 Door locking indicator


AS S R
D A

F6.03_P10A: Service door outside view


F6.03_P10B: Fuselage hook holding door handle
LI E
VA US

CLOSING FROM OUTSIDE:


R

1. Push the gust lock button(ATR 500 and 600 series) or


FO

1. Pull the gust lock lever (ATR 200 and 300 series) to release the door
operating handle from the fuselage hook
T
O

2. Bring the door backward and into the door frame


N

3. Rotate the door operating handle rearward


4. Check the green locking indicator, to ensure correct locking of the door

F6.03_P10C: Gust lock push button F6.03_P10D: Gust lock pull lever
ATR 500/600 ATR 200/300
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P 11

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

Note: The door vent located on top of the service door (And visible from outside)
prevents the fuselage pressurization to an unsafe level.

OPENING FROM INSIDE:

Remove the safety pin if inserted

1. Secure yourself by holding the door frame securing handle


2. Pull the door control handle towards self to allow rotation movement
3. Rotate the door control handle forward to unlock the door
4. Push the door outward
5. To lock the door against the fuselage, engage the door operating handle

M Y
T
6. (Outside part) into the fuselage hook

U L
EN
C N
O O
D CE
CLOSING FROM INSIDE:
AL N
1. Secure yourself by holding the door frame securing handle
G RE
2. Push the gust lock button to unlock the door (ATR 500 and 600 series) or
Pull the gust lock lever to unlock the door (ATR 42-300 and 72-200)
LE E
A EF

3. Pull the door inward to the door frame


4. Rotate the door control handle rearward
AS S R

5. Check the 2 green locking indicators to confirm the correct locking of the door
D A

Put back the safety pin if necessary (If leaving the aeroplane for instance)
LI E
VA US

6.03.2.3 SERVICE DOOR EMERGENCY MODE OPERATION


R

Same as normal opening from inside:


FO

The safety pin has not been inserted since this is an in flight situation.
T
O
N

1. Secure yourself by holding the door frame securing handle


2. Pull the door control handle inward to allow rotation movement
3. Rotate the door control handle forward to unlock the door
4. Push the door outward
5. To lock the door against the fuselage, engage the door operating handle
(Outside part) into the fuselage hook
CABIN CREW OPERATING MANUAL 6.03

DOORS AND EXITS P 12

C.C.O.M CABIN DOORS AND EMERGENCY EXITS JAN 12

6.03.3 FORWARD EMERGENCY EXITS (TYPE III)

6.03.3.1 FORWARD EMERGENCY EXIT DESCRIPTION

Exit control
handle

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
Assist handle
LE E
A EF
AS S R

F6.03_P12A: Forward F6.03_P12B: Forward


emergency exit outside view emergency exit inside view
D A
LI E

6.03.3.2 FORWARD EMERGENCY EXIT OPERATION


VA US

1. Using both hands, grab the exit control handle and assist handle
R

2. Pull the control handle to release the door


FO

3. Pull the emergency exit inward


4. Throw the exit outside the aeroplane
T
O
N

Note: To open the emergency exit from outside, push on the flap cover and the
unit will fall into the cabin.

F6.03_P12C: Forward emergency exit operation


CABIN CREW OPERATING MANUAL 7.00

EMERGENCY EQUIPMENT P1

C.C.O.M CONTENTS JAN 12

7.00 CONTENTS

7.01 MMEL / MEL

7.02 PORTABLE EQUIPMENT

7.02.1 MANUAL RELEASE TOOL (MRT)


7.02.2 PORTABLE OXYGEN BOTTLE
7.02.3 OXYGEN MASK
7.02.4 HALON EXTINGUISHER
7.02.5 WATER EXTINGUISHER

M Y
T
7.02.6 PROTECTIVE BREATHING EQUIPMENT (PBE)

U L
EN
C N
7.02.7 PROTECTIVE GLOVES

O O
7.02.8 CRASH AXE

D CE
7.02.9 FLASHLIGHT
7.02.10 MEGAPHONEAL N
7.02.11 ADULT LIFE JACKET
G RE
7.02.12 FIRST AID KIT
7.02.13 PORTABLE EMERGENCY LOCATOR TRANSMITTER (ELT)
LE E
A EF

7.03 FIXED EMERGENCY LOCATOR TRANSMITTER


AS S R
D A
LI E
VA US
R
FO
T
O
N
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 7.01

EMERGENCY EQUIPMENT P1

C.C.O.M MMEL / MEL JAN 12

The Master Minimum Equipment List (MMEL) is a document created by the


aeroplane manufacturer and approved by the type certificating regulatory authority
(FAA in the USA, EASA in Europe, etc.) and lists all the safety-related items for
which revenue flights are permitted, in the event that the items are inoperative at
departure.

The MMEL specifies the conditions to be fulfilled and the procedures to be


performed, in order to allow the revenue flights to be operated with the inoperative
item for a limited period of time.

The MMEL serves as a basis for Operators in developing their own Minimum

M Y
T
Equipment List (MEL).

U L
EN
C N
O O
A MEL lists the instruments and equipment that may be inoperative without

D CE
jeopardizing the safety of the aeroplane. It is developed for a specific aeroplane by
the Operator and type of operation and is approved by the appropriate authority.
AL N
G RE
LE E
A EF
AS S R

MMEL MEL
D A
LI E

Created by Created by
VA US

Manufacturer Operator
R
FO
T

The MEL can not be less restrictive than the MMEL.


O
N

The eventual use of the MEL being subject to crew finding discrepancies with safety
equipment or aeroplane systems, it is therefore very important that all crew perform
genuine and comprehensive pre-flight checks at all time.
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P1

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.1 MANUAL RELEASE TOOL (MRT)

DESCRIPTION:

The manual release tool is only available on 500/600 series with oxygen “modules”.

It is a flat metallic device equipped with two ends: one sharp extremity and another
flat and curved one.

There are 2 MRT located under each cabin crew seats.

M Y
T
ACTIVATION:

U L
EN
C N
O O
The MRT is used in order to manually open the oxygen modules, by placing the

D CE
sharp end into the oxygen module hole.
AL N
Note: It can be used as well to lock or unlock the lavatory from outside, using the
G RE
curved flat side.
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T

F7.02_P1B: MRT (Manual Release Tool)


O

F7.02_P1A: Oxygen module


N

opening with MRT (ATR 500/600)

PRE-FLIGHT CHECK:

Availability and correct location as per the emergency equipment diagram.


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P2

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.2 PORTABLE OXYGEN BOTTLE (or Therapeutic bottle)

Portable oxygen bottles (Scott Type 5500) are available on board for first aid
purposes, and to satisfy cabin crew member’s oxygen needs when walking around
the cabin to perform the required duties during slow decompression or post rapid or
explosive decompression.

DESCRIPTION:

The portable oxygen bottle is a green cylinder containing 120 litres of oxygen and
composed of the following elements.

M Y
T
U L
EN
C N
• One pressure gauge

O O
• One ON/OFF tap valve

D CE
• Two fitting outlets:
HI outlet provides 4 litres per minute for maximum duration of 30 minutes
AL N
LOW outlet provides 2 litres per minute for maximum duration of 60 minutes
G RE
• One carrying strap
• One recharge valve
LE E
A EF

• Two overpressure ports


AS S R
D A
LI E
VA US
R
FO
T
O
N

F7.02_P2A: Portable oxygen bottle Scott type 5500 F7.02_P2B: Portable oxygen
bottle location

There is 1 portable oxygen bottle under each cabin crew seat.


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P3

C.C.O.M PORTABLE EQUIPMENT JAN 12

ACTIVATION:

1. Connect the sterile mask to the appropriate fitting (if required)


2. Fully turn on the ON/OFF tap valve anticlockwise
3. Ensure the oxygen is flowing into the mask

Note: The oxygen will only flow when both conditions are met - Mask connected +
bottle tap valve opened.

The cabin crew member should follow certain precautions while administering
oxygen to a passenger:

M Y
T
U L
EN
C N
• The captain and the senior cabin crew must be informed

O O
• No smoking in the aeroplane
• The passenger is not left alone

D CE
• Remove any grease from the passenger’s face

AL N
A minimum of 500 PSI should be left into the bottle
G RE
LE E

PRE-FLIGHT CHECK:
A EF
AS S R

• Availability and correct location as per the emergency equipment diagram


• Pressure gauge reading
D A

(Minimum acceptable pressure according to operator)


LI E

• Expiry date (Validity of 6 months)


VA US

• Dust caps available and fitted in place on both HI and LOW outlets
• Securing strap in good condition
R

• Appropriate sterile masks available


FO
T
O
N
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P4

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.3 OXYGEN MASK

Oxygen masks are found on board the ATR:

• With the portable oxygen bottle


• For connection to the oxygen modules on ATR 42-300 and 72-200 series
• In the PSU on ATR 500/600 series

M Y
T
U L
EN
C N
O O
D CE
AL N
F7.02_P4A: Oxygen mask
G RE

DESCRIPTION:
LE E
A EF

• A yellow mask covering mouth and nose


AS S R

• An elastic strap
• A reservoir bag
D A

• A hose with connector


LI E

• A flow indicator (optional)


VA US

The mask should be stored in a sterile bag.


R
FO

ACTIVATION:
T
O

1. Fix the mask hose to the appropriate connector


N

2. Ensure that oxygen is flowing into the mask (If the mask is equipped with a
flow indicator, the indicator will turn green when the oxygen is flowing.
If no indicator available, check that the reservoir bag is inflating)
3. Don the mask and secure with the elastic strap

PRE-FLIGHT CHECK:

• Availability and proper location as per the emergency equipment diagram


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P5

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.4 HALON EXTINGUISHER

The HALON fire extinguisher acts by removing the oxygen element from the fire
triangle. It is most effective on class B or C fires, however it can also be used on
class A fires (refer to chapter 10.03 p 2 – Classes of fire)

NOTE:
It is highly recommended to use a PBE (Portable Breathing Equipment) when fighting
a fire. Smoke from fire and gas from the fire extinguisher may cause irritation of the
eyes and respiratory organs.

DESCRIPTION:

M Y
T
U L
EN
C N
The HALON extinguisher is a red cylinder containing Bromo chloro di fluoro methane

O O
gas (liquefied gas), also known by the trade name Halon 1211, or BCF, or Freon

D CE
12B1.
AL N
The extinguisher is composed of the following elements:
G RE

• One pressure gauge


LE E
A EF

• One carrying handle


• One trigger
AS S R

• One diffuser
• One safety pin
D A

• One safety seal (Plastic)


LI E
VA US
R
FO
T
O
N

F7.02_P5A: Halon extinguisher


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P6

C.C.O.M PORTABLE EQUIPMENT JAN 12

ACTIVATION:

1. Pull the pin, the seal will break automatically


2. Aim low, pointing the extinguisher at the base of the fire
3. Squeeze handle and trigger together
4. Sweep from side to side

Note: The fire extinguisher should be held in an upright position.

The extinguisher lasts about 7 seconds.

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A

Pull the pin Squeeze handle Sweep from side to side


LI E

and aim at base of fire and trigger together


VA US
R

F7.02_P6A: Using the halon extinguisher


FO
T
O
N

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


• The pressure gauge needle is in the green zone
• The safety pin is in place
• The safety seal is intact
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P7

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.5 WATER EXTINGUISHER

The portable water fire extinguisher Walter KIDDE acts by removing the heat element
from the fire triangle. It is to be used on class A fires only.
(See Chapter 10.00 - Emergency Procedures)

M Y
T
U L
EN
C N
O O
D CE
F7.02_P7A: Water extinguisher

DESCRIPTION: AL N
G RE
The Walter Kidde extinguisher is a grey cylinder containing 2 litres of water mixed
LE E

with an anti-icing additive.


A EF

It is composed of the following elements:


AS S R

• One carrying handle with a CO2 cartridge


D A

• One trigger
LI E

• One diffuser
VA US

• One safety wire


R
FO

ACTIVATION:
• Turn the handle clockwise (the wire will break automatically) until the CO2
T
O

cartridge is punctured
N

• Press the trigger


• Aim at the base of fire

The extinguisher lasts about 30 to 40 seconds.

PRE-FLIGHT CHECK:
• Availability and correct location as per the emergency equipment diagram
• Expiry Date (6 months validity from the revision date)
• The CO2 cartridge is available
• The safety wire is intact
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P8

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.6 PROTECTIVE BREATHING EQUIPMENT (PBE)

The PBE, “Puritan-Bennett BE Aerospace PN 119003”, ensures protection of the


eyes and respiratory system against heat, smoke and/or noxious gases.
The device supplies 15 minutes of oxygen and enables crew members being
protected when performing relevant safety duties in case of smoke or fire.

DESCRIPTION:

The PBE is a device that completely encloses the head of the wearer and seals
around the neck with an elastic membrane. The unit is vacuum sealed in a bag and
installed in a protective stowage box within the aeroplane cabin.

M Y
T
U L
EN
C N
The PBE can be worn with spectacles (eyeglasses).

O O
D CE
AL N
G RE
LE E
A EF
AS S R

F7.02_P8A: PBE stowage box


D A
LI E
VA US
R
FO
T
O
N

F7.02_P8B: PBE deployed


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P9

C.C.O.M PORTABLE EQUIPMENT JAN 12

The PBE is composed of the following elements:

o A large clear visor


o An oronasal mask
o A speaking diaphragm
o Activation and adjustment straps
o A neck seal
o A chlorate candle
o A KO2 canister (Potassium Superoxide)

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T

F7.02_P9A: PBE description


O
N

The hood encloses the head of the wearer and is sealed to the wearer by the neck
seal.
When the wearer breathes through the oronasal mask, the exhaled breath is routed
through the KO2 canister. The KO2 canister removes water vapour and CO2 and adds
oxygen before the gas is returned to the interior of the hood for inhalation.
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 10

C.C.O.M PORTABLE EQUIPMENT JAN 12

ACTIVATION:

• Open the stowage box


• Remove the sealed bag containing the PBE hood from the stowage box
• Remove the PBE hood from the vacuum-sealed bag
• Shake the hood to loosen compressed material
• Slide both hands into the neck seal and don the PBE hood
• Pull the straps forward to start the chlorate candle
• Pull the straps rearward to adjust the oronasal mask against the face
• (If wearing any, adjust eyeglasses over the oronasal mask)
• Adjust hood material below the neck seal

M Y
T
U L
EN
C N
.

O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N

F7.02_P10A: PBE activation


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 11

C.C.O.M PORTABLE EQUIPMENT JAN 12

During the donning sequence, the chlorate candle is activated when the adjustment
straps are pulled forward. The oxygen generated by the chlorate candle will inflate
the hood, providing adequate initial breathing volume and accomplishing some
purging of the hood with excess gas generation.

If the chlorate cartridge fails to activate, the hood is still usable. The wearer will have
to stick fingers into the neck seal to allow a large lung inhalation and exhale strongly
into the oronasal mask in order to activate the system.

The speaking diaphragm allows communication while wearing the PBE.

M Y
T
IMPORTANT - HANDLING PRECAUTIONS AFTER USE:

U L
EN
C N
O O
Following use, after a sufficient cooling period, the expended PBE should be isolated

D CE
in an airtight container for disposal.
At the completion of the flight, the expended PBE must be delivered to maintenance
AL N
for authorized disposal.
G RE
Expended PBE hood contains un-reacted oxidizing material and strong alkali
materials. The PBE is intended for single use only and there are no reusable or
LE E
A EF

repairable components.
AS S R
D A

PRE-FLIGHT CHECK:
LI E
VA US

• Availability and correct location as per the emergency equipment diagram


• Stowage box seal not damaged
R
FO
T

NOTE:
O
N

An ATR option consists in installing one supplementary Protective Breathing


Equipment, in the flight crew compartment, behind the Captain’s seat.
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 12

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.7 PROTECTIVE GLOVES

The protective gloves are kept in the flight crew compartment. The gloves are for use
of crew member to grasp hot metal or burning parts.

M Y
T
U L
EN
C N
O O
D CE
F7.02_P12A: Protective gloves
AL N
G RE
The protective gloves are kept in the flight crew compartment behind the captain’s
seat.
LE E
A EF

The pre-flight check is the flight crew responsibility.


AS S R

7.02.8 CRASH AXE


D A
LI E

The crash axe is used to cut or break through light structure, panels and windows
VA US

(The blade shaped end is used for cutting and the sharp end for piercing or
breaking).
R

It has an insulated handle resistant to high voltage up to 2000 Volts.


FO
T
O
N

F7.02_P12B: Crash axe

The crash axe is kept in the flight crew compartment behind the first officer’s seat.
The pre-flight check is the flight crew responsibility.
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 13

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.9 FLASHLIGHT

The flashlights are used only in case of emergency (poor visibility due to darkness or
smoke).
They are located under each cabin crew seat (On ATR 42 series, due to the absence
of forward seat, one flashlight is located in the forward overhead locker or forward
equipment stowage)

M Y
ON/OFF push button

T
U L
EN
C N
O O
D CE
AL N
G RE
F7.02_P13A: Standard flash light
LE E
A EF
AS S R

DESCRIPTION:
D A

The basic flashlight on board ATR counts:


LI E
VA US

• One body with batteries


• One bulb
R

• One on/off push button switch


FO
T
O

ACTIVATION:
N

Remove the flashlight from its location and switch it on.

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


• Activate the on/off push button switch to ensure the good operation of the
lamp
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 14

C.C.O.M PORTABLE EQUIPMENT JAN 12

NOTE: OPTIONAL DME FLASH LIGHTS

ATR offers the possibility to replace the basic cabin flashlights by “DME”
flashlights with a red led signaling the battery charge.

M Y
T
U L
EN
C N
O O
D CE
ACTIVATION:
AL N
G RE
The flashlight will activate automatically when it is removed from its retention
bracket, and will turn off automatically, when put back into the retention bracket.
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N

F7.02_P14A: Optional DME flash light

PRE-FLIGHT CHECK:

The Tamper shield seal is in place and intact.


The LED light illuminates every period of 10 seconds.
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 15

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.10 MEGAPHONE

All ATR 72 aeroplane are equipped with 1 megaphone whereas ATR 42 does not
count any.

DESCRIPTION:

Power is supplied by 8 AA type batteries. At least 4 hours of megaphone use should


be expected from one set of batteries.

M Y
Mouthpiece

T
U L
EN
C N
O O
D CE
Carrying strap
AL N
G RE
LE E

Push to talk switch


A EF
AS S R
D A

F7.02_P15A: Megaphone
LI E
VA US

ACTIVATION:
R

• Secure the megaphone around your neck using the carrying strap
FO

• Press and hold the push to talk switch, and speak in the mouthpiece
T
O

The megaphone can be used in case of PA inoperative or to give direction to


N

passengers inside and outside the aeroplane in case of an emergency.

The megaphone should not be used near any ears as the amplified sound can cause
damage to the inner ear.

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


• Press the push to talk switch until hearing of a “click” sound
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 16

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.11 ADULT LIFE JACKET

NOTE: Optional passenger life-jackets are provided to allow over water


operations.

The life-jacket is installed under the passenger seat in a sealed pouch. Relevant
placards are installed on the back-side of the seats and on forward bulkheads.

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E

F7.02_P16A: Life jacket under seat location F7.02_P16B: Life jacket pouch
A EF
AS S R

DESCRIPTION:
D A

The life jacket is “Aerazur C 10” adult model, made of a single yellow chamber.
LI E

This life jacket can be adapted on children.


VA US
R
FO
T
O

Light
N

Oral inflation tube

CO2 Cartridge

Whistle Water activated battery


with rubber tab

Inflation red tab Strap

F7.02_P16C: Aerazur Life jacket


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 17

C.C.O.M PORTABLE EQUIPMENT JAN 12

ACTIVATION:

• Remove the life jacket from its pouch and unfold it


• Pass the life jacket over the head
• Pass the strap around the waist, fasten the buckle and pull the straps tightly
to secure
• The life jacket can be inflated automatically by pulling down sharply the
inflation red tab (Puncture in the CO2 cartridge) ; or orally by blowing into the
tube on the chamber
• Pull on the battery rubber tab for water to activate the battery and light

M Y
T
The oral inflation system can also be used to release gas by pressing the valve at

U L
EN
C N
the tube ends.

O O
D CE
The life jacket can be adjusted on a child with minimum weigh of 15,8 kilograms
(35 pounds). Indeed, the life jacket will have to be inflated and the strap passed
AL N
between the child’s legs before buckle in up. This will avoid the jacket slipping
G RE
over the child’s head.
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N

F7.02_P17A: Aerazur life jacket on adult F7.02_P17B: Aerazur life jacket on child
(Strap around waist) (Strap between legs)

PRE-FLIGHT CHECK:

• Availability and correct location as per the emergency equipment diagram


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 18

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.12 FIRST AID KIT

A minimum of one first aid kit is provided on board the ATR aeroplane.

Standard delivery is with one first aid kit on ATR 42 and two on ATR 72.

The content will vary depending on operators.

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A

F7.02_P18A: First Aid Kit


LI E
VA US

PRE-FLIGHT CHECK:
R
FO

• Availability and correct location as per the emergency equipment diagram


T
O
N
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 19

C.C.O.M PORTABLE EQUIPMENT JAN 12

7.02.13 PORTABLE EMERGENCY LOCATOR TRANSMITTER - ELT


(OPTIONAL)

NOTE: The stand-alone portable Emergency Locator Transmitter (ADT 406-S)


supplied by ELTA is an option provided by ATR.
If on board, the ELT will be located in the passenger cabin and stowed in a
flight bag or mounted on a wall bracket.

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R

F7.02_P19A: Portable ELT ADT 406 S (Survival) Flight bag and wall mounting bracket
D A
LI E
VA US

DESCRIPTION:
R

The ELT is orange in color and counts:


FO

• A beacon transmitter
T

• A whip antenna
O

• A water sensor / identification module


N

• An ON/OFF/ARMED toggle switch


• A test push button
• An indicator light
• An aural indicator
• A floatation help device (Black foam)
• A 6 metres long lanyard

F7.02_P19B: ADT 406 S


(Survival)
CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 20

C.C.O.M PORTABLE EQUIPMENT JAN 12

ACTIVATION:

This ELT can be triggered manually on land or automatically on water.


The ELT can transmit distress signals on 3 frequencies:

• 406 MHz (Satellite*)


• 243 MHz (Military)
• 121.5 MHz (Civilian)

The typical transmission duration is 60 hours from - 20° C to + 55° C

M Y
T
U L
EN
C N
O O
Indicator light

D CE
Whip
AL N
G RE
antenna
LE E
A EF

ON/OFF/ARMED
AS S R

Toggle switch
Test push
D A

button
LI E
VA US
R

Flotation
FO

device
Water
T

sensor /
O

Identification
N

module

F7.02_P20A: Portable ELT ADT 406 S (Survival) details


CABIN CREW OPERATING MANUAL 7.02

EMERGENCY EQUIPMENT P 21

C.C.O.M PORTABLE EQUIPMENT JAN 12

OPERATION ON LAND:

• Erect the antenna


• Place the toggle switch on the “ON” position
• 2 “beep” sounds will confirm that the ELT has been switched on correctly,
then the transmitter will automatically operate a self test with visual and
audio sound for 20 seconds

• The ELT will start emitting the distress signal after another 30 seconds
• Operation will be confirmed when a regular on/off visual and audio signal

M Y
appears every 0.5 seconds

T
U L
• The ELT should be placed in a high elevation area

EN
C N
O O
D CE
OPERATION ON WATER:
AL N
G RE
• Attach the ELT to the flotation device (if any on board)
• Check that the toggle switch is on “ARMED” position
LE E

• The water sensor / identification module will automatically activate the ELT
A EF
AS S R

After 30 seconds (No self test) a regular audio and visual indicator every 0.5
seconds will confirm the normal operation of the ELT.
D A
LI E

The ELT has a float free capability.


VA US

PRE-FLIGHT CHECK:
R
FO

• Availability and correct location as per the loose equipment diagram


• Antenna screwed on the antenna plug
T

• Toggle switch on “ARMED” position


O

• (According to operator standard operating procedures, press the Test switch


N

button and confirm aural and visual signs)


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
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M Y
EN
T
CABIN CREW OPERATING MANUAL 7.03

EMERGENCY EQUIPMENT P1

C.C.O.M FIXED EMERGENCY LOCATOR TRANSMITTER JAN 12

A fixed Emergency Locator Transmitter (ELT ADT 406 AF) is located above the rear
cabin crew station, in the ceiling area.

DESCRIPTION:

The fixed ELT has the possibility to transmit on 3 frequencies.


(406 MHz*, 243 MHz and 121.5MHz)

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
F7.03_P1A: ELT ADT 406 AF (Automatic Fixed)
LE E
A EF

ACTIVATION:
AS S R

The fixed ELT will activate automatically (On impact) on condition that the switch in
D A

the flight crew compartment is on “AUTO” position.


LI E
VA US

PRE-FLIGHT CHECK:
R
FO

The pre-flight check is done from the flight crew compartment. The pilots will test the
good operation of the ELT by pressing the X-MIT ALERT test button located on the
T
O

EMER LOC XMRT overhead panel.


N

F7.03_P1B: X – MIT ALERT test, flight crew compartment overhead panel


CABIN CREW OPERATING MANUAL 7.03

EMERGENCY EQUIPMENT P2

C.C.O.M FIXED EMERGENCY LOCATOR TRANSMITTER JAN 12

*Information

*The International Cospas-Sarsat System has ceased satellite processing of


121.5/243 MHz beacons on 1 February 2009. Only 406 MHz beacons are now
detected by the Cospas-Sarsat satellite system.

Cospas-Sarsat made the decision to cease satellite processing at 121.5/243 MHz in


response to guidance from the International Civil Aviation Organization (ICAO) and
the International Maritime Organization (IMO). These United Nations organizations

M Y
T
U L
EN
mandate safety requirements for aeroplane and maritime vessels and have

C N
O O
recognised the limitations of the 121.5/243 MHz beacons and the superior

D CE
capabilities of the 406 MHz alerting system.
AL N
G RE
The digital 406 MHz beacons offer many advantages over analog 121.5/243 MHz
LE E

beacons. With a 406 MHz beacon, the position of the distress can be relayed to
A EF

rescue services more quickly, more reliably and with greater accuracy.
AS S R
D A
LI E
VA US
R
FO
T
O
N
CABIN CREW OPERATING MANUAL 8.00

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M CONTENTS JAN 12

8.00 CONTENTS

8.01 FLIGHT CREW COMPARTMENT

8.02 ATR 72-500/600 CABIN

8.03 ATR 72-200 CABIN

8.04 ATR 42-500/600 CABIN

M Y
T
8.05 ATR 42-300 CABIN

U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 8.01

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M FLIGHT CREW COMPARTMENT JAN 12

CAPTAIN SEAT AREA


F.O SEAT AREA
1 Flashlight

M Y
T
1 Quick Donning mask

U L
1 Flashlight

EN
C N
1 Smoke goggle 1 Quick Donning mask

O O
1 Smoke goggle

D CE
AL N
G RE

BEHIND CAPTAIN SEAT AREA


LE E

BEHIND F.O SEAT


A EF

AREA
1 Protective gloves
AS S R

1 Life jacket 1 Halon extinguisher


(1 PBE*) 1 Crash axe
D A

1 Life jacket
LI E
VA US
R
FO
T
O

OBSERVER SEAT AREA


N

1 Quick Donning mask


1 Smoke goggle
1 Life jacket

F8.01_P1A: Flight crew compartment emergency equipment


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 8.02

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M ATR 72-500/600 CABIN JAN 12

ATR 72-500/600

FWD LHS AREA FWD CABIN CREW SEAT

1 Water extinguisher 1 Flashlight


1 PBE 1 O2 bottle + mask

M Y
T
1 First Aid Kit

U L
1 Life Jacket

EN
C N
2 MRT

O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T

AFT LHS AREA


O
N

1 Halon extinguisher
1 PBE
1 First Aid Kit
AFT RHS AREA

AFT CABIN CREW SEAT 1 Halon extinguisher


1 PBE
1 Flashlight 1 Megaphone
1 O2 bottle + mask
1 Life Jacket
2 MRT

F8.02_P1A: ATR 72-500/600 emergency equipment diagram


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 8.03

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M ATR 72-200 CABIN JAN 12

ATR 72-200

FWD LHS AREA


FWD CABIN CREW SEAT
1 Water extinguisher

M Y
1 Flashlight

T
1 PBE

U L
EN
1 First Aid Kit 1 O2 bottle + mask

C N
4 O2 masks 1 Life Jacket

O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T

AFT LHS AREA


O
N

1 Halon extinguisher
1 PBE
1 First Aid Kit
4 O2 Masks
AFT RHS AREA

AFT CABIN CREW SEAT 1 Halon extinguisher


1 PBE
1 Flashlight 1 Megaphone
1 O2 bottle + mask
1 Life Jacket

F8.03_P1A: ATR 72-200emergency equipment diagram


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 8.04

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M ATR 42-500/600 CABIN JAN 12

ATR 42-500/600

M Y
T
U L
EN
C N
FWD LHS AREA

O O
D CE
1 Water extinguisher
1 PBE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R

AFT LHS AREA


FO

1 Halon extinguisher
T

1 PBE
O

1 First Aid Kit


N

CABIN CREW SEAT

1 Flashlight
1 O2 bottle + mask
1 Life Jacket
2 MRT

F8.04_P1A: ATR 42-500/600 emergency equipment diagram


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 8.05

EMERGENCY EQUIPMENT DIAGRAMS P1

C.C.O.M ATR 42-300 CABIN JAN 12

ATR 42-300

M Y
T
U L
EN
C N
O O
FWD LHS AREA

D CE
1 Water extinguisher
AL N
1 PBE
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO

AFT LHS AREA


T

1 Halon extinguisher
O

1 PBE
N

1 First Aid Kit


5 O2 Masks

CABIN CREW SEAT

1 Flashlight
1 O2 bottle + mask
1 Life Jacket

F8.05_P1A: ATR 42-300 emergency equipment diagram


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 9.00

NORMAL PROCEDURES P1

C.C.O.M CONTENTS JAN 12

PREAMBLE: Normal procedures presented in this chapter are provided to


support the Operators in developing their own standard operating procedures.

9.00 CONTENTS

9.01 INTRODUCTION

9.01.1 CREW RESOURCE MANAGEMENT


9.01.2 PRE-FLIGHT BRIEFING

M Y
T
9.02 CABIN PRE-FLIGHT CHECKS

U L
EN
C N
O O
9.02.1 SAFETY PRE-FLIGHT CHECKS

D CE
9.02.2 AEROPLANE SYSTEMS PRE-FLIGHT CHECKS
9.02.3 SAFETY AND EMERGENCY EQUIPMENT PRE-FLIGHT CHECKS
AL N
G RE
9.03 PHASES OF THE FLIGHT
LE E
A EF

9.03.1 STERILE FLIGHT CREW COMPARTMENT POLICY


9.03.2 PHASE 1: PRE-FLIGHT, PUSH BACK AND TAXIING
AS S R

9.03.3 PHASE 2: TAKE OFF AND CLIMBING


9.03.4 PHASE 3: CRUISING
D A

9.03.5 PHASE 4: DESCENT AND APPROACH


LI E

9.03.6 PHASE 5: LANDING


VA US

9.03.7 PHASE 6: TAXIING AND ARRIVAL


R

9.04 SPECIFIC PROCEDURES


FO

9.04.1 RE/DEFUELING WITH PASSENGER EMBARKING, ON BOARD, OR


T
O

DISEMBARKING
N

9.04.2 TRANSIT WITH PASSENGER ON BOARD


9.04.3 LUGGAGE IDENTIFICATION
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
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G RE
AL N
D CE
O O
C N
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M Y
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T
CABIN CREW OPERATING MANUAL 9.01

NORMAL PROCEDURES P1

C.C.O.M INTRODUCTION JAN 12

9.01.1 CREW RESOURCE MANAGEMENT

CRM was developed as a response to new insights into the causes of aeroplane
accidents. Many accidents were caused by the inability of crew to respond
appropriately to the situation in which they find themselves.

For example, inadequate communications between crew members and their parties
lead in turn to a loss of situational awareness, a breakdown in teamwork in the
aeroplane, and ultimately to a bad decision or series of decisions which resulted in
serious incident or a fatal accident.

M Y
T
CRM can therefore be defined as a management system, which makes optimum use

U L
EN
C N
of all available resources – equipment, procedures and people – to promote safety

O O
and enhance the efficiency of flight operations.

D CE
The successful conduct of a flight depends not only on a high standard of technical
AL N
knowledge and skills but also on good CRM skills. It starts with the necessity to use a
G RE
standard and correct terminology on board in order to allow a good coordination and
communication between the flight crew and the cabin crew.
LE E
A EF

9.01.2 PRE-FLIGHT BRIEFING


AS S R

Based on the technical information provided in this manual, the pre-flight briefing
D A

related to the operation of the ATR aeroplane is to be developed by operators as per


LI E

their standard operating procedures.


VA US
R
FO
T
O
N
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
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G RE
AL N
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O O
C N
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CABIN CREW OPERATING MANUAL 9.02

NORMAL PROCEDURES P1

C.C.O.M CABIN PRE-FLIGHT CHECKS JAN 12

When the cabin crew member gets on board, the ground service buses located on
the FAP/CMS should be activated for electrical power distribution.

EXIT

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
F9.02_P1A: Ground service bus switches
LE E
A EF
AS S R

9.02.1 SAFETY PRE-FLIGHT CHECKS


D A
LI E

The cabin crew member has the responsibility of the pre-flight check of aeroplane
VA US

systems and emergency equipments in order to make sure that the flight can be
performed with the maximum safety. On ATR, certain checks of aeroplane systems
R

and safety equipment will be done individually, others collectively with the flight crew
FO

members.
T
O
N
CABIN CREW OPERATING MANUAL 9.02

NORMAL PROCEDURES P2

C.C.O.M CABIN PRE-FLIGHT CHECKS JAN 12

9.02.2 AEROPLANE SYSTEMS PRE-FLIGHT CHECKS

9.02.2.1 INTERPHONE CALL TEST

The cabin crew will confirm the good operation of the interphone:
• Normal call: Cabin to flight crew compartment
To contact the flight crew, the cabin crew member should perform:

HANDSET INTERPHONE .….…………………UNHOOKED

M Y
T
“CALL” BUTTON (Type 1, ATR 500/600) or; ….…………………………PRESS

U L
EN
C N
“ INT” BUTTON (Type 2, ATR 200/300) ….…………………………PRESS

O O
D CE
• AL N
Emergency call: Cabin to flight crew compartment
G RE
On the ATR 72-500/600, 42-500/600, Type 1 new generation interphone is equipped
LE E

with an EMER button. For an emergency call, the cabin crew member should
A EF

perform:
AS S R

HANDSET INTERPHONE ……….……………UNHOOKED


D A
LI E

“EMER” BUTTON (Type 1, ATR 500/600) .……………………………PRESS


VA US
R

Type 2 interphone on the ATR 42-300 and 72-200 is not equipped with an EMER
FO

button.
T
O

• Normal call: Flight crew compartment to cabin


N

Cabin crew will confirm the audio and visual signs in the cabin and report it to the
flight crew.

HANDSET INTERPHONE ................……….…………………….UNHOOKED

“CALL” BUTTON (Type 1 ATR 500/600) or; .......PRESS TO START THE COMMUNICATION
“INT” BUTTON (Type 2 ATR72-200/42-300) .......PRESS TO START THE COMMUNICATION

T9.02_P2A: Interphone system


CABIN CREW OPERATING MANUAL 9.02

NORMAL PROCEDURES P3

C.C.O.M CABIN PRE-FLIGHT CHECKS JAN 12

9.02.2.2 PUBLIC ADRESS TEST

The PA provides 2 functions available from the cabin handset:

• Normal PA, when the cabin crew member makes an announcement:

HANDSET INTERPHONE …………………………..… UNHOOKED

“PA” ……………………………………..PRESS

M Y
T
U L
“PTT” ..…………………………PUSH TO TALK

EN
C N
O O
ANNOUNCEMENT ..…………………………………..START

D CE
AL N
G RE
REMINDER: PA with a higher priority interrupts a PA announcement from a source
LE E

with a lower priority. The priority is as follows:


A EF
AS S R

LEVEL 1 HIGHEST PRIORITY ....FLIGHT CREW COMPARTMENT PA


D A

LEVEL 2 …………..CABIN CREW HANDSET PA


LI E
VA US

LEVEL 3 LOWEST PRIORITY VIDEO AND ENTERTAINMENT SOUNDS


R
FO

T9.02_P3A: PA system
T
O
N
CABIN CREW OPERATING MANUAL 9.02

NORMAL PROCEDURES P4

C.C.O.M CABIN PRE-FLIGHT CHECKS JAN 12

9.02.2.3 PASSENGER CALL TEST


A passenger call test should be carried out in the cabin and in the lavatory.
When the test is completed, the cabin crew member should reset the call by
repressing the cabin crew call button to switch off the light indicator on the
PSU/LSU.

CABIN CREW CALL BUTTON ……………………..………………PRESS

LIGHT INDICATOR ……………..…..……………………….ON

M Y
T
U L
EN
T9.02_P4A: Passenger call

C N
O O
D CE
9.02.2.4 EMERGENCY LIGHTS TEST
AL N
G RE
The check of the emergency light is located on the FAP at the rear of the
cabin above the cabin crew seat.
LE E
A EF

On the FAP, the cabin crew member must lift the lid guarded and switches on
AS S R

the EMER light button. The EMER light button connects the emergency lights
system in all of the different area of the aeroplane.
D A
LI E

The cabin crew member will check the following items: Exit lights, exit signs,
VA US

ceiling light and presence of the floor path marking.


When the test is completed, the cabin crew member should reset the test by
R

repressing the emergency light button to switch off the emergency lights (See
FO

chapter 4.04 page 2).


T
O
N

F9.02_P4A: FAP Emergency lights switch “ON”

LID GUARDED …………..……………………..……LIFT

“EMER” BUTTON …………..…..…………………………ON

T9.02_P4B: Emergency lights


CABIN CREW OPERATING MANUAL 9.02

NORMAL PROCEDURES P5

C.C.O.M CABIN PRE-FLIGHT CHECKS JAN 12

9.02.2.5 SMOKE DETECTORS

In the lavatory the cabin crew must check that nothing is obstructing the smoke
detector duct (small hole) located in the top corner of the partition on the right hand
side. The cabin crew must get inside the lavatory and close the door in order to
properly see the duct.
In the aft cargo area the cabin crew must check that nothing is obstructing the smoke
detector located on the ceiling.
The forward cargo area smoke detector will be checked by the flight crew.
The whole smoke detecting system functionality is tested from the flight crew
compartment only (See chapter 4.02 page 1)

M Y
T
U L
EN
9.02.2.6 LAVATORY AUTOMATIC FIRE EXTINGUISHER

C N
O O
Due to the difficulty to access the lavatory automatic fire extinguisher a daily check is

D CE
normally done by engineering.
AL N
According to Airlines procedures, the cabin crew could be asked to perform the pre-
G RE
flight check as well (Checking that the plugs on the extinguisher nozzles are still in
place).
LE E

In all cases cabin crew must always check that the waste bin flap cover is properly
A EF

closed (See chapter 4.03 page 1).


AS S R

9.02.2.7 TEMPERATURE CONTROL


D A
LI E

The temperature of the aeroplane is managed by the flight crew from the flight crew
VA US

compartment overhead panel.


The cabin crew members do not have to perform a pre-flight check.
R
FO

9.02.2.8 WATER INDICATOR CONTROL


T
O

Only the ground personnel can check the level of water (See location in Chapter 3.04
N

page 3).
The cabin crew members do not have to perform a pre-flight check.
CABIN CREW OPERATING MANUAL 9.02

NORMAL PROCEDURES P6

C.C.O.M CABIN PRE-FLIGHT CHECKS JAN 12

9.02.3 SAFETY AND EMERGENCY EQUIPMENT PRE-FLIGHT CHECKS

Before each flight the cabin crew member should pre-flight check all safety and
emergency equipment on board.

• MANUAL RELEASE TOOL


• OXYGEN BOTTLE and MASK
• PORTABLE FIRE EXTINGUISHERS
• PROTECTIVE BREATHING EQUIPMENT
• FLASH LIGHT
• MEGAPHONE (If available)

M Y
• LIFEJACKETS (if available)

T
U L
EN
• FIRST AID KIT

C N
O O
• PORTABLE EMERGENCY LOCATOR TRANSMITTER (If available)
• As specified by operator’s standard operating procedures

D CE
• TAIL PROP
• AL N
As specified by operator’s standard operating procedures
G RE
• ANY OTHER ADDITIONAL EQUIPMENT
LE E
A EF

If the cabin crew member is not satisfied with the pre-flight check of any of the
AS S R

equipment it should be reported to the flight crew members.


D A
LI E
VA US

NOTE: PROTECTIVE GLOVES and CRASH AXE being located in the flight crew
compartment, their pre-flight check falls under the flight crew responsibilities, unless
R

otherwise specified by operator’s standard operating procedures.


FO
T
O
N
CABIN CREW OPERATING MANUAL 9.03

NORMAL PROCEDURES P1

C.C.O.M PHASES OF THE FLIGHT JAN 12

F9.03_P1A: Phases of flight

M Y
T
The related flight phases are applicable to the cabin operation.

U L
EN
C N
O O
Phase 1: Preflight, Push Back, Taxiing.

D CE
This phase begins at the preflight check and ends at take off. The aeroplane might
require a pushback from the parking to a position where engines can safely be
AL N
started.
G RE

Phase 2: Take-off and climb


LE E
A EF

During this phase, the aeroplane takes off and climbs until reaching the cruising
altitude.
AS S R

Phase 3: Cruising
D A

This phase involves the part of the flight on which the aeroplane is steady at a flight
LI E

planned altitude and ends at the descent.


VA US

Phase 4: Descent and approach


R

This phase begins when the aeroplane starts descending and ends before the
FO

landing phase.
T
O

Phase 5: Landing
N

This phase begins at the landing gear touchdown and ends when the aeroplane has
vacated the runway.

Phase 6: Taxiing and arrival.


This phase begins when the aeroplane has vacated the runway and ends when it
reaches the final stand.

The most critical phases of the flight are:


• Take off and climbing
• Landing

Statistically, 90% of unplanned evacuations were the results of events that occurred
during those phases.
CABIN CREW OPERATING MANUAL 9.03

NORMAL PROCEDURES P2

C.C.O.M PHASES OF THE FLIGHT JAN 12

9.03.1 STERILE FLIGHT CREW COMPARTMENT POLICY

The purpose of the sterile flight crew compartment policy is to allow the flight crew to
focus all their attention on their workload and is applicable during the critical phases
of the flight.

The cabin crew members should not try and contact the flight crew in any ways
unless an abnormal situation occurs (ex: fire or smoke in the cabin; abnormal noises
or vibrations…)

9.03.2 PHASE 1: PRE-FLIGHT, PUSH BACK and TAXIING

M Y
T
U L
EN
C N
9.03.2.1 PRE-PASSENGER BOARDING

O O
D CE
Once the cabin crew has completed his/her pre-flight safety, service duties and
checks, the captain will authorize to start passengers’ boarding.
AL N
The cabin must be in condition to receive the passengers safely (curtains folded and
G RE
secured, unobstructed access to doors and exits…).
LE E
A EF

On ATR 72, the cabin crew must ensure that the tail prop has been properly
positioned (See chapter 3.07 page 1).
AS S R
D A

EMERGENCY EQUIPMENT …………..……………..……………CHECKED


LI E
VA US

AEROPLANE SYSTEMS …………..…………………………CHECKED


R
FO

CURTAINS ………………………FOLDED and SECURED


T
O

DOORS & EXITS …………ACCESS FROM INSIDE/OUTSIDE


N

TAIL PROP (ATR 72 only) ……………………………………….IN PLACE

BOARDING …………AFTER CAPTAIN AUTHORIZATION

T9.03_P2A: Pre-flight duties


CABIN CREW OPERATING MANUAL 9.03

NORMAL PROCEDURES P3

C.C.O.M PHASES OF THE FLIGHT JAN 12

9.03.2.2 BOARDING

During boarding, and for security reasons, the cabin crew member should check
each boarding card in order to ensure that the destination is in accordance with the
flight.
The cabin crew member should assist passengers in the cabin in order to facilitate
the flow of passengers. The cabin crew member should anticipate on the oversize
luggage carried on board.

a) Passenger seating

M Y
An operator shall establish procedures to ensure that passengers are seated where,

T
U L
in the event that an emergency evacuation is required, they may best assist and not

EN
C N
hinder evacuation from the aeroplane.

O O
D CE
Each passenger above 2 years old should have an individual seat equipped with a
seat belt. Infant travelling on an adult’s lap should be offered an “infant seat belt /
AL N
Loop-belt”, acceptable to the Authority.
G RE
For safety reasons, it is recommended not to seat the following passengers near an
LE E

emergency exit:
A EF

• Children
AS S R

• Disabled passenger
• Pregnant or obese passenger
D A

• Deportees
LI E
VA US

b) Smoking on board
R

The cabin crew should enforce the “No smoking” rules any time the “No smoking”
FO

cabin sign is illuminated. Smoking regulations should be applied by everyone,


including all crew members.
T
O

c) Door closing
N

After the flight crew authorization, and only after all passengers are seated, the cabin
crew member can close the doors, ensuring that the tail prop has been removed and
properly stored (ATR 72 only).
Even though the Captain has the mean to check the status of cabin doors, cabin
crew should still confirm the proper closing and locking of the doors.
Once a door is closed, it is not allowed to be re-opened except on Captain’s
permission.
CABIN CREW OPERATING MANUAL 9.03

NORMAL PROCEDURES P4

C.C.O.M PHASES OF THE FLIGHT JAN 12

9.03.2.3 PASSENGER SAFETY BRIEFING


The contents of passenger safety briefing will be developed by the operators as part
of their standard operating procedures and as per their applicable requirements.
Such briefings will include for the ATR aeroplane, information and demonstration of
the following:

• The location and use of oxygen equipment, on ATR equipped with the 100%
oxygen option (Demonstration of standards “Outlet” or “Module” systems is
subject to operators standard operating procedures)

M Y
T
U L
EN
C N
In addition to the above, briefings usually include information on:

O O
• Smoking regulations

D CE
• Back of the seat to be in the upright position and tray table stowed
• Location of emergency exits AL N
G RE
• Location and use of floor proximity escape path markings
• Stowage of hand baggage
LE E

• Restrictions on the use of portable electronic devices


A EF

• Location and contents of the safety briefing card


AS S R

And briefings usually include demonstration of the following:


D A
LI E

• The use of safety belts, including how to fasten and unfasten the safety belts
VA US

• The location and use of life jackets (if required for the flight)
R
FO

On ATR models equipped with the optional IFE system, parts or all of the briefing
may be provided by an audiovisual presentation.
T
O
N
CABIN CREW OPERATING MANUAL 9.03

NORMAL PROCEDURES P5

C.C.O.M PHASES OF THE FLIGHT JAN 12

9.03.2.4 CABIN SECURING

Before take off, cabin crew members must ensure that:

• All passengers are correctly fastened


• All hand baggage is properly stowed either in the stowage compartment or
under the seats
• Tray tables are folded away and the back of the seats are in upright position.
The armrests must be in lowered position
• The aisle and exits are clear of any objects
• Rear cargo compartment safety net is secured (Plus optional curtain or door if

M Y
T
available)

U L
EN
C N
• Galley(s) are fully secured, all latches are in the locked position in order to

O O
avoid injuries to persons and/or damage to the cabin interior

D CE
• Curtains are folded and secured (With the curtain loops)
• AL N
The lavatory is vacant with the lavatory door locked
G RE
• Restrictions on the use of portable electronic devices are enforced
LE E

• Video screens (If available) are stowed away


A EF

• Window blinds (If available) are up


AS S R

a) Dimming of the lights:


D A
LI E

During night time take off, the cabin lights should be reduced to the lowest in order to
VA US

facilitate night time vision.


R

b) “Cabin Ready”
FO

After the aeroplane is completely secured and the cabin crew members are seated
T

on their respective seats, the senior cabin crew member (SCCM) will pass the “Cabin
O

Ready” check to the flight crew members via the interphone.


N

At this stage of the flight phase, each cabin crew member must perform the silent
review in order to prepare for possible abnormal situations.
During the silent review, cabin crew remains A.L.E.R.T :

• Aeroplane type and type of operating exits


• Location of equipment
• Evacuation commands and procedures
• Responsibilities and drills to apply
• Threat to consider (smoke, fire…)
CABIN CREW OPERATING MANUAL 9.03

NORMAL PROCEDURES P6

C.C.O.M PHASES OF THE FLIGHT JAN 12

CABIN SECURING
PASSENGER SEATBELT …………..………………..…FASTENED

PASSENGER HAND BAGGAGE ……………..………………..…STOWED

TABLE TRAY ……..…………FOLDED AND LOCKED

SEAT BACK ……………………UPRIGHT POSITION

ARMREST ...…………………LOWERED POSITION

M Y
T
U L
EN
C N
SCREENS ……………………………………FOLDED

O O
D CE
WINDOW BLINDS ……………………………………………UP
AL N
G RE
PORTABLE ELECTRONIC …………………………………………OFF
DEVICES
LE E
A EF

CABIN LIGHTING ……………………………………DIMMED


AS S R

CURTAINS ………………FOLDED AND SECURED


D A
LI E

LAVATORY …………………VACANT AND LOCKED


VA US
R

REAR CARGO ……………… SAFETY NET SECURED


FO

OVEN (IF AVAILABLE) …………………………SWITCHED OFF


T
O
N

CATERING ……………………………………STOWED

TROLLEYS ……………………………………STOWED

LATCHES ……………………………………LOCKED

CABIN READY ………………………………REPORTED

SILENT REVIEW ………………………………PERFORMED

T9.03_P6A: Cabin securing


CABIN CREW OPERATING MANUAL 9.03

NORMAL PROCEDURES P7

C.C.O.M PHASES OF THE FLIGHT JAN 12

9.03.3 PHASE 2: TAKE-OFF AND CLIMBING

After take-off, passengers should be reminded of:

• Smoking regulations
• Use of safety belts including the safety benefits of having safety belts
fastened when seated, irrespective of seat belt sign illumination

Passengers must remain seated until the seat belt sign is switched off, whereas
cabin crew could be allowed to leave their seats on Captain’s authorization.

M Y
T
U L
EN
At this stage of the flight, cabin crew should be able to identify any abnormal smell,

C N
O O
noises or anything that can compromise safety.

D CE
9.03.4 PHASE 3: CRUISING AL N
G RE
Cabin crew should maintain continuous vigilance and be alert through the whole
LE E

flight. The following areas should be monitored regularly:


A EF
AS S R

• Lavatory
• Flight crew compartment
D A
LI E

The cabin crew member ensures that passengers respect the safety instructions
VA US

such as “No smoking”,” Fasten seatbelt” when the cabin signs are switched on.
During this phase, most of the time is spent taking care of passengers comfort.
R
FO

Admission to the flight crew compartment


T

The admission to the flight crew compartment is restricted as specified in chapter


O

2.04 page 7.
N

INFLIGHT MONITORING
CABIN …………..………………..………MONITORED

LAVATORY …..…………..………REGULARLY CHECKED

FLIGHT CREW COMPARTMENT …..…………..………REGULARLY CHECKED

T9.03_P7A: In flight monitoring


CABIN CREW OPERATING MANUAL 9.03

NORMAL PROCEDURES P8

C.C.O.M PHASES OF THE FLIGHT JAN 12

9.03.5 PHASE 4: DESCENT AND APPROACH

At the beginning of descent, cabin crew should make a passenger announcement.


When the seat belt sign is illuminated cabin crew will secure the cabin for landing
making sure that:

• All passengers are correctly fastened


• All hand baggage is properly stowed either in the stowage compartment or
under the seats

• Tray tables are folded away and the back of the seats are in upright position.

M Y
T
U L
The armrests must be in lowered position

EN
C N
O O
• The aisle and exits are clear of any objects

D CE
• Rear cargo compartment safety net is secured (Plus optional curtain or door if
available) AL N
G RE
• Galley(s) are fully secured, all latches are in the locked position in order to
LE E

avoid injuries to persons and/or damage to the cabin interior


A EF

• Curtains are folded and secured (With the curtain loops)


AS S R

• The lavatory are vacant with the lavatory door locked


D A
LI E

• Restrictions on the use of portable electronic devices are enforced


VA US

• Video screens (If available) are stowed away


R

• Window blinds (If available) are up


FO

Passengers should be reminded of smoking regulations and use of safety belts.


T
O
N

a) Dimming of the cabin light:

During night time landing, the cabin light should be reduced to the lowest in order to
facilitate night time vision.
At this stage, the senior cabin crew member should have filled in the cabin logbook in
order to report any cabin discrepancies.
CABIN CREW OPERATING MANUAL 9.03

NORMAL PROCEDURES P9

C.C.O.M PHASES OF THE FLIGHT JAN 12

PRE-LANDING DUTIES
PASSENGER SEATBELT …………..……………………..…FASTENED

PASSENGER HAND BAGGAGE ……………..……………………..…STOWED

TABLE TRAY ……..………………FOLDED AND LOCKED

SEAT BACK …………………………UPRIGHT POSITION

ARMREST ...……………………LOWERED POSITION

SCREENS ………………………………………FOLDED

M Y
T
U L
WINDOW BLINDS ………………………………………………UP

EN
C N
O O
PORTABLE ELECTRONIC DEVICES ……………………………………………OFF

D CE
CABIN LIGHTING ………………………………………DIMMED
AL N
G RE
CURTAINS ……………………FOLDED AND SECURED
LE E

LAVATORY ……………………VACANT AND LOCKED


A EF

REAR CARGO …………………… SAFETY NET SECURED


AS S R

OVEN (IF AVAILABLE) ………………………………SWITCHED OFF


D A
LI E

CATERING ………………………………………STOWED
VA US

TROLLEYS ………………………………………STOWED
R
FO

LATCHES ………………………………………LOCKED
T

CABIN READY ……………………………………REPORTED


O
N

SILENT REVIEW …………………………………PERFORMED

T9.03_P9A: Pre-landing duties

b) “Cabin ready”

After the aeroplane is completely secured and the cabin crew members are seated
on their respective jump seats, the senior cabin crew member (SCCM) will pass the
“Cabin Ready” check to the flight crew members via the interphone.
At this stage of the flight phase, each cabin crew member must perform the silent
review in order to prepare to a possible abnormal situations.
During the silent review, cabin crew remains A.L.E.R.T :
CABIN CREW OPERATING MANUAL 9.03

NORMAL PROCEDURES P 10

C.C.O.M PHASES OF THE FLIGHT JAN 12

9.03.6 PHASE 5: LANDING

The cabin crew member should remain seated until the aeroplane arrives at the
parking stand.

Passengers should be reminded of smoking regulations and use of safety belts.

9.03.7 PHASE 6: TAXIING AND ARRIVAL

After the aeroplane has come to a complete stop and engines are switched off, the
Captain should switch off the “Fasten seat belt” sign allowing passengers to stand

M Y
T
up.

U L
EN
C N
O O
a) Door Opening

D CE
After the flight crew authorization, the cabin crew member can open the doors.
AL N
On ATR 72 only, the cabin crew must ensure the tail prop has been put in place
G RE
before passengers’ disembarkation (See chapter 3.07 page 1)
LE E

b) Passenger disembarkation
A EF
AS S R

Cabin crew members should control the flow of passengers and ensure that
everyone complies with the “No smoking” regulations.
D A
LI E

c) Post flight security checks


VA US

Before leaving the aeroplane, cabin crew must perform a post flight security check in
R

order to ensure that no objects have been left on board. All accessible compartments
FO

must be controlled.
T

d) Leaving the aeroplane


O
N

If the aeroplane is left unattended for an unlimited amount of time and as specified by
operators standard operating procedures, all access to the aeroplane should be
secured.
R2 service door opening from outside can be prevented by the cabin crew inserting
the safety pin into the door lever (See chapter 6.03 page 8).
CABIN CREW OPERATING MANUAL 9.04

NORMAL PROCEDURES P1

C.C.O.M SPECIFIC PROCEDURES JAN 12

9.04.1 RE/DEFUELING WITH PASSENGER EMBARKING, ON BOARD, OR


DISEMBARKING:

Refuelling procedures are subject to “National aviation authorities” and may also vary
according to airport local regulations.
On ATR, the refuelling is done on the right hand side of the aeroplane (under the
wing of ATR 42 or under the landing gear bay of the ATR 72)

At all time during the refuelling process, the cabin must remain secured and cabin
crew will ensure that the curtains are folded and secured (with curtain loops) and that
the aisle and exits are free from any obstruction (Ready for an eventual evacuation).

M Y
T
ANNOUNCEMENT …………..……………………..…………………….MADE

U L
EN
C N
O O
FASTEN SEATBELT ……………..……………………..……………………OFF

D CE
SIGN
NO SMOKING SIGN AL N ……..…………………………………….....…………..ON
G RE
CURTAINS ……...………………………..OPENED AND SECURED
LE E
A EF

EXITS & AISLE ……...…………………………………… FREE ACCESS


AS S R

T9.04_P2A: Refuelling with pax on board


D A
LI E
VA US

When the tanker is disconnected from the aeroplane, the flight crew will inform the
cabin crew members and passengers of the end of refueling.
R
FO

9.04.2 TRANSIT WITH PASSENGER ON BOARD


T
O
N

During a stopover, cabin crew will make sure that the remaining passengers respect
the safety regulations such as NO SMOKING.
A transit announcement will instruct passengers of procedures to be followed during
the stopover. At all time the aisle and exits must remain clear of any obstacles.

9.04.3 LUGGAGE IDENTIFICATION

For security reasons a physical luggage identification may be requested.


Each passenger and crew members will be requested to disembark the aeroplane in
order to identify their luggage. Cabin crew will assist the ground staff and process in
orderly manner.
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 10.00

EMERGENCY PROCEDURES P1

C.C.O.M CONTENTS JAN 12

PREAMBLE: Emergency procedures presented in this chapter are provided to


support the Operators in developing their own standard operating procedures.

10.00 CONTENTS

10.01 CREW COMMUNICATION AND COORDINATION

10.02 TURBULENCE

10.02.1 LIGHT/MODERATE TURBULENCE


10.02.2 SEVERE ANTICIPATED TURBULENCE

M Y
T
10.02.3 SEVERE UN-ANTICIPATED TURBULENCE

U L
EN
C N
O O
10.03 FIRE

D CE
10.03.1 CHEMISTRY OF FIRE
AL N
10.03.2 CLASSES OF FIRE
G RE
10.03.3 FIRE PREVENTION
10.03.4 FIRE FIGHTING TEAM ON ATR
LE E
A EF

10.03.5 PASSENGER MANAGEMENT


10.03.6 FIRE FIGHTING PROCEDURES
AS S R

10.03.7 CABIN SMOKE CONTAMINATION


10.03.8 EMERGENCY EQUIPMENT
D A

10.03.9 FLIGHT CREW PROCEDURE FOR SMOKE REMOVAL


LI E
VA US

10.04 DECOMPRESSION
R

10.04.1 SLOW DECOMPRESSION


FO

10.04.2 RAPID OR EXPLOSIVE DECOMPRESSION


10.04.3 HYPOXIA
T
O

10.04.4 TIME OF USEFUL CONSCIOUSNESS


N

10.04.5 INITIAL CREW PROCEDURES


10.04.6 POST DECOMPRESSION PROCEDURES
10.04.7 EMERGENCY EQUIPMENT

10.05 FLIGHT CREW INCAPACITATION

10.05.1 FLIGHT CREW CALL


10.05.2 CABIN CREW PROCEDURE
CABIN CREW OPERATING MANUAL 10.00

EMERGENCY PROCEDURES P2

C.C.O.M CONTENTS JAN 12

10.06 EMERGENCY EVACUATION

10.06.1 EMERGENCY EVACUATION GENERAL INFORMATION


10.06.2 UNPLANNED EMERGENCY EVACUATION
10.06.3 PLANNED EMERGENCY EVACUATION
10.06.4 EMERGENCY EVACUATION ON WATER (DITCHING)
10.06.5 EXITS TO USE IN CASE OF EVACUATION

M Y
T
U L
EN
C N
O O
D CE
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N
CABIN CREW OPERATING MANUAL 10.01

EMERGENCY PROCEDURES P1

C.C.O.M CREW COMMUNICATION AND COORDINATION JAN 12

Flight crew and cabin crew should function as one team with a common goal: flight
safety.
During operations and in their duties related to the safety of passengers and flight,
the cabin crew should at all time liaise with the flight crew members.

Any situation, feeling, behavior, observation that alerts the cabin crew members to a
possible threat to flight safety, must immediately be reported to the flight crew
members.

A cabin crew can play a crucial role by giving information to the flight crew in a timely

M Y
T
and accurate manner. A clear, concise and specific vocabulary needs to be used.

U L
EN
C N
O O
A cabin crew member should have communication, assertiveness and leadership

D CE
skills.
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 10.02

EMERGENCY PROCEDURES P1

C.C.O.M TURBULENCE JAN 12

Turbulence is a stream of air in irregular motion that normally cannot be seen and
often occurs unexpectedly. It can be created by a number of different conditions such
as:
• Thunderstorms
• Mountainous areas
• Jet streams
• Sudden temperature changes

The severity of air turbulence can be categorized in:

M Y
• Light/Moderate turbulence

T
U L
EN
• Anticipated severe turbulence

C N
O O
• Un-anticipated severe turbulence

D CE
10.02.1 LIGHT / MODERATE TURBULENCE
AL N
G RE
This type of turbulence will be experienced on most flights.
After the “Fasten seat belt” sign is illuminated, a passenger announcement should be
LE E

made and the use of the lavatory be refrained.


A EF

Cabin crew should ensure that all passengers and cabin areas are properly secured
AS S R

before reporting the cabin status to the flight crew. The service may, then, resume at
Captain’s discretion.
D A

During turbulence, in the absence of any instructions from the flight crew, the senior
LI E
VA US

cabin crew member shall be entitled to discontinue non-safety related duties and
advise the flight crew of the level of turbulence being experienced and the need for
R

the fasten seat belt signs to be switched on. This should be followed by the cabin
FO

crew securing the passenger cabin and other applicable areas.


T

10.02.2 SEVERE ANTICIPATED TURBULENCE


O
N

The flight crew will brief the cabin crew members of the expected turbulence and its
severity. The seat belt sign will be illuminated in order for the cabin crew to inform the
passengers, complete a thorough cabin securing and store any loose items (ex:
service trolleys). All services should be stopped.

After reporting the cabin status to the flight crew, each cabin crew will then secure
themselves in their respective stations.
Once the turbulence has passed and the “Fasten seat belt” sign has been switched
off, cabin crew will complete a cabin walk around to report the cabin state and any
possible injuries, administering first aid if and where necessary.
CABIN CREW OPERATING MANUAL 10.02

EMERGENCY PROCEDURES P2

C.C.O.M TURBULENCE JAN 12

10.02.3 SEVERE UN-ANTICIPATED TURBULENCE

That type of turbulence appearing suddenly will not allow the flight crew to
warn the cabin crew in advance. Therefore, to alert the cabin of the severity of
the turbulence and potential danger, the flight crew will switch both cabin signs
OFF/ON and make a PA announcement.

At this stage, cabin crew should immediately seat down on the nearest
available seat and inform passengers to secure themselves.

M Y
T
U L
Once the turbulence has passed and the “Fasten seat belt” sign has been

EN
C N
switched off, cabin crew will complete a cabin walk around to report the cabin

O O
state and any possible injuries, administering first aid if and where necessary.

D CE
AL N
G RE
Event Flight Crew action(s) Cabin Crew Action(s)
LE E
A EF

Light/Moderate SEAT BELT SIGN …………….. ON PA……………………………… MADE


AS S R

Turbulence CABIN……………………. SECURED


GALLEY………………….. SECURED
D A

CABIN READY………… REPORTED


SERVICE………………… RESUMED
LI E
VA US

Anticipated severe CABIN CREW………….. BRIEFED PA……………………………… MADE


R

Turbulence SEAT BELT SIGN………………ON CABIN……………………. SECURED


FO

GALLEY………………….. SECURED
SERVICE………………… STOPPED
T

CABIN READY………… REPORTED


O

LOCATION……CABIN CREW SEAT


N

Un-anticipated SEAT BELT SIGN …………..… ON PA……………………………… MADE


severe Turbulence NO SMOKING SIGN……………. ON LOCATION ………..CLOSEST SEAT
PA……………………..…….. MADE

T10.02_P2A: Turbulences
CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P1

C.C.O.M FIRE JAN 12

An in-flight fire is probably the most serious in-flight emergency. It is imperative that
no time is lost dealing with the situation since any fire, no matter how small, may
rapidly become out of control, if not dealt with quickly.

10.03.1 CHEMISTRY OF FIRE

Fires start when a combustible material, in combination with a sufficient quantity of


oxygen is exposed to a source of heat or ambient temperature above the flash point.
This is commonly called the FIRE TRIANGLE.

M Y
T
Fire cannot exist without all of these 3 elements in place and in the right proportions.

U L
EN
C N
O O
Fire can be extinguished by removing any one of the elements of the fire triangle.

D CE
AL N
G RE
LE E
A EF
AS SENR

HE
D XYAG

AT
LI OE
VA US

Fire
R
FO
T

FUEL
O
N

F10.03_P1A: Fire triangle


CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P2

C.C.O.M FIRE JAN 12

10.03.2 CLASSES OF FIRE

Multiple classification systems exist, with different designations for the various
classes of fire. This manual refers to the American classification, the most commonly
used internationally.

Fires are classified in four types:

• Materials (or ordinary combustibles)


• Flammable liquids
• Electrical equipment

M Y
T

U L
Flammable metals

EN
C N
O O
They are called respectively; class A, B, C, and D fires.

D CE
Class A and C are the most commonly encountered fires on board aeroplane.
AL N
G RE
It is important for cabin crew to select the appropriate fire extinguisher, according to
LE E

the class of fire.


A EF

• Class A: Materials (ex: Seat, paper, cloth, plastic)


AS S R

Class A fires need to be cooled down. Therefore either a water or Halon*


extinguisher would be efficient on this type of fire.
D A
LI E

*Note:
VA US

If the halon extinguisher is used on a class A fire, cabin crew will need to cool down
the area with any non alcoholic liquid (water, juice, tea).
R
FO

• Class B: Flammable liquids


T

This type of fire can not be extinguished with water, since water would only expand
O

the fire. Halon extinguisher would be efficient on this type of fire.


N

• Class C: Electrical equipment


This type of fire can not be extinguished with water, since water would create an
electrical arc. Halon extinguisher would be efficient on this type of fire.

• Class D: Flammable metals. (Ex: sodium, magnesium, lithium and potassium.)


Special powder extinguishers are effective on class D fires. It can therefore not be
fought on board since the Halon fire extinguishers should never be used on class D
fires.
CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P3

C.C.O.M FIRE JAN 12

10.03.3 FIRE PREVENTION

Cabin crew should maintain continuous vigilance and be alert to any indication of a
fire.
Some of the prevention duties of the cabin crew may be:

• The frequent monitoring of the lavatory


• The frequent monitoring of the cabin
• Ensuring everyone complies with the no smoking policy
• Using the electrical equipment, only for their intended purposes

M Y
T
Any indication of smoke or fire must be dealt with immediately.

U L
EN
C N
O O
D CE
10.03.4 FIRE FIGHTING TEAM ON ATR
AL N
Cabin crew member will have to deal with a fire situation alone if on ATR 42 or in a
G RE
team of 2 cabin crew on ATR 72.
Cabin crew member(s) will have to simultaneously hold the following roles:
LE E
A EF

• Fire fighter
AS S R

• Communicator
• Back-up
D A

• Crowd controller
LI E
VA US

The fire-fighter role


R

The fire fighter is the person that discovers the fire, taking the nearest appropriate fire
FO

extinguisher and preparing to fight it.


T
O

The communicator role


N

The communicator informs the flight crew as soon as possible about:

• Fire location
• Fire source
• Severity/density of fire and/or smoke (colour / odour)
• Number of fire extinguishers used and remaining

The back-up role

The back-up needs to provide additional fire fighting equipment.


CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P4

C.C.O.M FIRE JAN 12

The crowd controller role

The crowd controller main role will be to calm and reassure passengers making sure
panic is avoided. Passengers could be relocated according to the fire location.
Note:
Only as a guideline and in the event of the presence of two crew members on board,
we recommend that the first crew member assumes simultaneously the fire fighter
and communicator role whereas the second cabin crew member will fill the role of
back up and crowd controller.

Cabin crew should remember that each situation varies and therefore they should
use their own judgement according to the situation encountered.

M Y
T
U L
EN
C N
O O
10.03.5 PASSENGER MANAGEMENT

D CE
After the fire has been dealt with, cabin crew may move passengers away from fire
AL N
fighting area. If the amount of smoke or fumes is affecting the passengers,
G RE
encourage them to cover their mouth and nose and breathe near floor level. A better
option would be to distribute wet towels (if available).
LE E
A EF

10.03.6 FIRE FIGHTING PROCEDURES


AS S R

Cabin overhead bin/Closet fire:


D A
LI E

When a fire occurs in a cabin enclosed area, such as an overhead bin or closet,
VA US

always check the door panel for heat using the back of the hand before opening.
R

• Move passengers if required


FO

• Touch/Feel with the back of the hand


• Open the overhead bin or closet slightly
T
O

• Look for flame (Do not attack smoke)


N

• Spray at eye level, discharge the fire extinguisher at the base of the fire in a
sweeping motion (only if the fire is visible)
• Close back the overhead bin or closet
• Monitor the overhead bin/Closet and around

Seat fire:

• Move passengers if required


• Spray at the base of fire in a sweeping motion
• Monitor
CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P5

C.C.O.M FIRE JAN 12

Note: Cabin crew should not discharge the fire extinguisher randomly into an
enclosed area if the source of fire has not been located.

Galley / Oven fires:

Oven fires are a common occurrence onboard an aeroplane. When an oven fire
occurs, the oven door should be kept closed to deprive the fire from oxygen.

The cabin crew action should be:

• To switch off electrical power - Hot jugs, oven if available – (Refer to chapter
3.03 p2)

M Y
T
• Stand by with an extinguisher and other relevant equipment (Ex: PBE)

U L
EN
C N
• Monitor the situation

O O
• Open the oven door slightly

D CE
• Insert the halon diffuser
• Discharge the halon extinguisher
AL N
• Close the oven door
G RE
• Monitor
LE E
A EF

Lavatory fires:
AS S R

The fighting procedure will vary whether the lavatory door is cold or hot.
In order to check it and after the cabin crew member has equipped appropriately, he
D A

should check the door lavatory for heat using the back of his hand.
LI E
VA US

Cold lavatory door


• Open the lavatory door with caution
R

• Locate the source of fire


FO

• Discharge the extinguisher at the base of fire


• Monitor
T
O
N

Hot lavatory door


• Don relevant protection (PBE, Gloves)
• Use the lavatory door panel as protection against smoke and heat and open
the lavatory door slightly, using the lavatory door panel as a protective shield
against smoke and heat
• Discharge the halon extinguisher fully
• Close the lavatory door
• Open the lavatory door panel
• Locate the source of fire
• Fight the fire aiming at the base of the fire
• Monitor
CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P6

C.C.O.M FIRE JAN 12

Hidden areas:

“Hidden Areas” are areas which are not readily accessible to the crew; such as
sidewall panels, floors, bulkheads, ventilation grids and ceiling panels.

If the cabin crew suspects a fire in a hidden area, he should try to locate a “hot spot”
sweeping the back of the hand along the panel to find the hottest area.

It may be necessary to remove panels to access the area, or to make a hole in a


panel large enough to insert the extinguisher nozzle.

Aft cargo compartment:

M Y
T
U L
EN
C N
Access to the aft compartment being uneasy, locating the source of fire may be

O O
difficult. Cabin crew should then:

D CE
• Close the rear cargo compartment with the fire curtain or door (if available)
AL N
• Couple the halon extinguisher to the extinguisher connector
G RE
• Discharge fully the halon extinguisher through the connector
• Monitor
LE E
A EF
AS S R
D A
LI E
VA US
R
FO
T
O
N

F10.03_P6A: Optional rear cargo anti-smoke F10.03_P6B: Halon extinguisher


curtain and door connector (Next to FAP)

F10.03_P6C: Halon extinguisher connection


CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P7

C.C.O.M FIRE JAN 12

10.03.7 CABIN SMOKE CONTAMINATION

It is important that cabin crew are aware of any smoke indications and report it to the
flight crew members immediately. The source of smoke should be immediately
identified in order to take the appropriate actions.

Materials that are used in the cabin release toxic fumes when smouldering.

The cabin crew must protect themselves as well as the flight crew and passengers
from the negative effects and consequences of smoke inhalation by:

M Y
T
• Donning the Protective Breathing Equipment (PBEs)

U L
EN
C N
• Keeping the flight crew compartment door closed at all times

O O
• Encouraging passengers to remain at a low level and breathe through their

D CE
clothing
• Distributing wet towels and instructing passengers to breathe through it
AL N
G RE

10.03.8 EMERGENCY EQUIPMENT


LE E
A EF

The relevant emergency equipment used will be:


AS S R

• PBE
D A

• Fire extinguishers
LI E

• Protective gloves
VA US

• Crash axe
• Flash light
R

• First aid kit


FO

Note: In a case when a cabin crew happens to be inside the flight crew
T
O

compartment when a fire/smoke situation arises, he/she could use the observer’s
N

Quick Donning Mask + smoke goggles if necessary.

10.03.9 FLIGHT CREW PROCEDURE FOR SMOKE REMOVAL

In case of smoke contamination, the flight crew can modify the ventilation process
(Recirculation fans) in order to ease noxious air out of the aeroplane.
CABIN CREW OPERATING MANUAL 10.03

EMERGENCY PROCEDURES P8

C.C.O.M FIRE JAN 12

Fire type Cabin Crew Action(s)

Cabin FIRE LOCATION…………………………...… USING BACK OF THE HAND


COMPARTMENT DOOR ……………………..…...….. OPENED SLIGHTLY
HALON EXTINGUISHER…………………………………...….DISCHARGED
COMPARTMENT DOOR ……………………………..……………...CLOSED

Oven OVEN DOOR……………………………...…………………………...CLOSED


ELECTRICAL POWER……………………...….……………………….….OFF

M Y
FIRE FIGHTING EQUIPMENT…………………………………….STAND BY

T
U L
EN
C N
If required

O O
OVEN DOOR…………………………………………….…..OPEN SLIGHTLY
HALON EXTINGUISHER…………………………………...….DISCHARGED

D CE
OVEN DOOR……………………………………...…………………...CLOSED
AL N
G RE
Lavatory DOOR TEMPERATURE…………...……...… USING BACK OF THE HAND
LE E

Cold door
A EF

LAV. DOOR…………………………..…...……………………….…..OPENED
AS S R

SOURCE OF FIRE………………………...……………...…………LOCATED
EXTINGUISHER……………………………………….………..DISCHARGED
LAV.DOOR…………………………………………………..…………CLOSED
D A
LI E

Hot door
VA US

PBE…………………………………………………………………..……... DON
LAV. DOOR ……………..…...…OPENED SLIGHTLY & USED AS SHIELD
R

HALON EXTINGUISHER…………………………………...….DISCHARGED
LAV. DOOR …………………...…………..………………...………...CLOSED
FO

LAV.DOOR……………………………………………………………..OPENED
SOURCE OF FIRE……………………………………..……………LOCATED
T

EXTINGUISHER……………………………………….………..DISCHARGED
O

LAV.DOOR…………………………………………………..…………CLOSED
N

Aft Cargo FLIGHT CREW…………………………………………..……...… INFORMED


Compartment CURTAIN…………………………………………………………….…CLOSED
HALON EXTINGUISHER...………...…. IN EXTINGUISHER CONNECTOR
PBE………………………………………………………..……………...….DON

Smoke contamination FLIGHT CREW…………………………………………..……...… INFORMED


PBE………………………………………………………..……………...….DON
WET TOWELS………………………………………..…...…... DISTRIBUTED

T10.03_P8A: Fire fighting


CABIN CREW OPERATING MANUAL 10.04

EMERGENCY PROCEDURES P1

C.C.O.M DECOMPRESSION JAN 12

A decompression is a loss of the cabin pressure. It can occur due to a pressurization


system malfunction or damage to the aeroplane that causes a breach in the pressure
hull structure.

The loss of pressurization can be slow, in case of a small air leak, while a rapid or
explosive decompression occurs suddenly, usually within a few seconds.

10.04.1 SLOW DECOMPRESSION

Slow decompression may not always be obvious. The flight crew members might be

M Y
T
the first alerted when the altitude warning system detects a cabin altitude reaching

U L
EN
C N
10.000 ft

O O
D CE
In some cases, an unusual noise, such as a hissing sound around the cabin area,
may be an indication of a slow decompression. One of the first physiological
AL N
indications may be ear discomfort or “popping”, joint pain, or stomach pain due to gas
G RE
expansion.
LE E
A EF

When the cabin crew suspects a slow decompression, the flight crew members
should be notified immediately.
AS S R
D A

10.04.2 RAPID OR EXPLOSIVE DECOMPRESSION


LI E
VA US

Rapid/explosive decompression results in a sudden loss in cabin pressure and can


be recognized by the following signs:
R
FO

Objective signs Subjective signs


T
O
N

• Loud bang • Decrease in temperature (cold)


• Fog or mist • Ear distress
• Rush of air outside • Difficulty in breathing/speaking
• Dust
• Debris flying around

T10.04_P1A: Decompression signs


CABIN CREW OPERATING MANUAL 10.04

EMERGENCY PROCEDURES P2

C.C.O.M DECOMPRESSION JAN 12

10.04.3 HYPOXIA

One of the greatest dangers during decompression is hypoxia. Hypoxia which is the
lack of oxygen can significantly reduce the crew members’ ability to perform and lead
to errors.

It is necessary to remember that each person may not react in the same way, and
that symptoms of hypoxia may manifest themselves differently in each individual.
Some of these symptoms become more or less pronounced with the lack of oxygen,
for example:

M Y
T
• Impaired vision

U L
EN
C N
• Impaired judgment

O O
• Impaired motor skills

D CE
• Slurred speech
• Memory loss AL N
• Difficulty in concentrating
G RE

If oxygen is not administered immediately in hypoxia cases, occupants may become


LE E
A EF

incapacitated and lose consciousness in a very short time.


AS S R
D A
LI E
VA US
R
FO
T
O
N
CABIN CREW OPERATING MANUAL 10.04

EMERGENCY PROCEDURES P3

C.C.O.M DECOMPRESSION JAN 12

10.04.4 TIME OF USEFUL CONSCIOUSNESS

The time of useful consciousness (TUC) refers to the time available to individuals to
perform their tasks, after they have been deprived of oxygen, but are still aware of
their environment and capable of controlling their actions.

The time of useful consciousness is different for each individual and depends on the
altitude, the individual’s state of health and the amount of activity.

TIME OF USEFUL CONSCIOUSNESS

M Y
T
U L
Altitude Moderate activity Sitting quietly

EN
C N
ATR maximum 22 000ft 5 minutes 10 minutes

O O
operating altitude 25 000ft 2 minutes 3 minutes

D CE
28 000ft 1 minute 1.5 minutes
AL N30 000ft 45 seconds 1.25 minutes
35 000ft 30 seconds 45 seconds
G RE
40 000ft 18 seconds 30 seconds
LE E
A EF

T10.04_P3A: Time of Useful Consciousness


AS S R

Some other factors can contribute to reducing the time of useful consciousness:
D A

• Fatigue
LI E

• Physical effort
VA US

• Alcohol
• Age
R
FO
T
O

10.04.5 INITIAL CREW PROCEDURES


N

In case of decompression the first action to be performed by the cabin crew is to sit
down, secure themselves and get on oxygen using their respective portable bottles
and masks (See chapter 4.05 p 4). The flight crew will make an emergency descent
trying to reach the safe altitude of 10000 feet.
CABIN CREW OPERATING MANUAL 10.04

EMERGENCY PROCEDURES P4

C.C.O.M DECOMPRESSION JAN 12

10.04.6 POST DECOMPRESSION PROCEDURES

When the emergency descent has been completed and a safe altitude has been
reached, the flight crew should notify the cabin crew members that it is safe to walk
around the aeroplane.

Cabin crew members should remain on oxygen using their respective portable
oxygen bottles and masks. This is to prevent any symptoms of hypoxia during the
cabin walk around.

Cabin crew members should then:

M Y
T
U L
EN
C N
• Ensure the flight crew members are on oxygen

O O
• Ensure the PAX SUPPLY command has been activated

D CE
• Check on other cabin crew AL N
G RE
• Check the lavatory
LE E

• Provide oxygen to passengers who could need


A EF

Connect spare masks to outlets on ATR 200/300 series or,


AS S R

Open Oxygen modules with MRT and pull on the masks on ATR 500/600
series
D A
LI E
VA US

• Check passengers for any injuries and provide first aid if required
• Check for cabin damage
R
FO

• Report the cabin status to the flight crew members


• Follow Captain’s directives
T
O
N
CABIN CREW OPERATING MANUAL 10.04

EMERGENCY PROCEDURES P5

C.C.O.M DECOMPRESSION JAN 12

Event Flight crew compartment Cabin Crew Action(s)


Crew action(s)
Slow OXYGEN MASKS...........................STANDBY OXYGEN (PORTABLE BOTTLE)...............STANBY
Decompression SEAT BELT SIGN......................................ON + ………..AS PER OPERATOR STANDARD
CABIN CREW..............................INFORMED OPERATING PROCEDURES FOR SLOW
PAX SUPPLY...........................IF REQUIRED DECOMPRESSION

Rapid OXYGEN MASKS....................................DON SELF........................................................SECURED


Decompression EMERGENCY DESCENT..............INITIATED OXYGEN (PORTABLE BOTTLE)......................DON
PAX SUPPLY..............................ACTIVATED
SEAT BELT SIGN......................................ON

M Y
T
U L
EN
C N
Post decompression Post decompression

O O
PA.........................................................MADE OXYGEN................................MAINTAIN DONNING
FLIGHT CREW........................................CHECKED

D CE
PAX SUPPLY .....................................CONFIRMED
AL N CABIN CREW..........................................CHECKED
LAVATORY..............................................CHECKED
G RE
PAX OXYGEN................................ADMINISTERED
(10% of pax on ATR 200/300
LE E

or 25% of pax on ATR 500/600)


A EF

FIRST AID......................................ADMINISTERED
CABIN STATUS....................................REPORTED
AS S R
D A

T10.04_P5A: Decompression crew actions


LI E
VA US

10.04.7 EMERGENCY EQUIPMENT


R
FO

The emergency equipment used will be:


T
O

• Oxygen portable bottle and mask


N

• Spare passengers masks (ATR 200/300 series)


• MRT (ATR 500/600 series)
• First aid kit

Note: In a case when a cabin crew happens to be inside the flight crew
compartment when a rapid decompression situation arises, he/she could use the
observer’s Quick Donning Mask if necessary.
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 10.05

EMERGENCY PROCEDURES P1

C.C.O.M FLIGHT CREW INCAPACITATION JAN 12

Crew member incapacitation is defined as any condition which affects the health of a
crew member during the flight phase and which decreases his skill for the assigned
tasks.

Incapacitation is a real air safety hazard, which occurs more often than many of the
other emergencies. Incapacitation can occur in many forms varying from obvious
sudden death to subtle, partial loss of function. It occurs in all age groups and during
all phases of flight and may not be preceded by any warning.

10.05.1 FLIGHT CREW CALL

M Y
T
U L
EN
C N
The healthy pilot must ensure that the incapacitated pilot cannot interfere with the

O O
aeroplane control. He must call a cabin crew over the PA to lock the incapacitated

D CE
pilot on his flight crew seat. If the flight crew compartment door is locked, the cabin
crew member will apply the relevant procedure to unlock the system and provide first
AL N
aid.
G RE

On the flight crew call, any cabin crew must proceed to the flight crew compartment.
LE E
A EF
AS S R

10.05.2 CABIN CREW PROCEDURE


D A

• Place the incapacitated pilot’s arms across his chest and secure them with
LI E

the shoulder harness


VA US

• Manually lock the shoulder harness


• Push back and recline the seat completely
R

• Administer first aid (if required)


FO

• Assist the operating pilot as directed (Check-list reading back)


T
O
N
N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P1

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.1 EMERGENCY EVACUATION GENERAL INFORMATION

Emergency evacuations can be classified into two different types:

1. UNPLANNED EMERGENCY = NO TIME TO PREPARE


A sudden problem with the aeroplane might lead to an emergency evacuation. (Ex:
Fire on the ground, rejected take off, skidding off the runway, bomb on board…)

2. PLANNED EMERGENCY = MORE OR LESS TIME TO PREPARE


A major problem with the aeroplane in-flight might lead to an emergency landing or

M Y
T
ditching, followed with an emergency evacuation. The decision to evacuate the

U L
EN
C N
aeroplane after the forced landing can already be taken by the flight crew while still in

O O
the air, depending on the situation (Ex: Fire, structural damage, bomb…).

D CE
Unplanned or planned emergency situations can apply to both land-landing and
AL N
ditching.
G RE

In all cases, the primary responsibility of the cabin crew during an evacuation is to
LE E
A EF

direct passengers to evacuate the aeroplane using all the usable exits.
AS S R

The aim of an evacuation is to ensure that passengers and crew members leave the
aeroplane as rapidly and as safely as possible. Cabin crew must therefore be
D A

assertive and firm.


LI E
VA US

Many factors contribute to the successful evacuation of the aeroplane:


R

• The procedural knowledge of the cabin crew


FO

• The environment inside and outside of the aeroplane


• The passengers’ behavior, age, level of fitness and motivation
T
O

• The aeroplane configuration and the layout of the cabin


N

• The time available for preparation if planned emergency


CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P2

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.2 UNPLANNED EMERGENCY EVACUATION

The information in this chapter 10.06.2 is valid for both ground evacuation and
ditching.

Statistically, 90% of unplanned evacuations were the result of event that occurred
during taxi, takeoff and landing phases of the flight.

10.06.2.1 PASSENGER SAFETY BRIEFING

M Y
T
(See chapter Normal procedures 9.03 page 4 - Passenger safety briefing)

U L
EN
C N
O O
10.06.2.2 SILENT REVIEW

D CE
(See chapter Normal procedures 9.03 page 5 - Cabin securing –b) cabin ready)
AL N
G RE
10.06.2.3 EVACUATION PROCESS
LE E
A EF

In case of an evacuation, the drill to apply can be remembered as “EOEC”:


AS S R

• Evaluate
D A

Cabin crew members must evaluate the inside and outside conditions in order to
LI E
VA US

determine if potential hazard might be considered (Fire, smoke, water…)


R

• Operate
FO

Operation of the appropriate exit


T
O

• Evacuate
N

Evacuation position to take and commands to shout at passengers

• Congregate

Congregation of passengers and crew upwind (If possible) and at least 200 metres
away from the aeroplane
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P3

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.2.4 EVACUATION INITIATIVE

It is after the aeroplane has come to a complete stop and the engines are both turned
off that the flight crew member will inform the cabin crew of their intention to evacuate
should the situation requires so.

A command to stand by at their respective station will be given to the cabin crew over
the PA.

Cabin crew must then anticipate a possible evacuation command and start checking
if the outside conditions are safe, areas are clear of fire, smoke, obstacles and
debris.

M Y
T
U L
EN
C N
Cabin crew will then wait to receive further instructions from the flight crew.

O O
D CE
In most cases, the decision to evacuate is made by the flight crew.
AL N
However, it may be necessary for the cabin crew to initiate an evacuation, when the
G RE
situation is considered catastrophic; meaning there is an immediate danger to the
aeroplane occupants or if no other options than an evacuation can be considered.
LE E
A EF

• Dense smoke or fire in the cabin


AS S R

• Severe structural damage


• Emergency landing on water
D A

• No communication from the flight deck


LI E
VA US

If the cabin crew considers that an evacuation is necessary, they must still attempt to
contact the flight crew in order to inform them of the situation.
R
FO
T
O
N
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P4

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.2.5 EVACUATION COMMANDS

After the evacuation order has been received or initiated, cabin crew should open the
exits, only if it is safe to do so. It is essential that passengers evacuate the aeroplane
immediately.

The cabin crew members will instruct passengers with clear, loud and positive
commands to:

• OPEN SEAT BELTS


• LEAVE EVERYTHING BEHIND

M Y
T
• COME THIS WAY or GO THAT WAY

U L
EN
C N
O O
Verbal instructions will also be enforced with the use of appropriate gestures to call

D CE
the passengers.
AL N
Cabin crew must monitor the evacuation and maintain an even flow of passengers
G RE
from each exit to avoid congestion in the cabin.
LE E
A EF

Note:
AS S R

In the event of an unplanned emergency (Ex: rejected take-off, skidding off the
runway…) the “brace” command may come from the flight crew members. Cabin
D A

crew will instruct passengers to assume a brace position by shouting continuously


LI E

and until the aeroplane came to a complete stop:


VA US

“HEADS DOWN”, “BEND DOWN”


R
FO

10.06.2.6 FACTORS AFFECTING A SUCCESSFUL EVACUATION


T
O
N

• Cabin crew assertiveness


• Crowd control and flow management
• Unusable or congested exit
• Cabin configuration
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P5

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.2.7 POST EVACUATION RESPONSIBILITIES

After all passengers have evacuated the aeroplane, cabin crew need to check the
cabin and flight crew compartment area before evacuating themselves, taking the
emergency equipment from the aeroplane.

Once outside the aeroplane, Crew members remain responsible for the passengers,
until they are relieved by the emergency services or by the authorities.
To ensure passengers safety:

• Direct passengers upwind and away from the aeroplane


• Congregate passengers together

M Y
T
• Provide first aid, if necessary

U L
EN
C N
• Make a headcount, if possible

O O
D CE
AL N
Flight Crew action(s) Cabin Crew Action(s)
G RE
LE E

UNPLANNED CABIN CREW..................................BRACE PASSENGERS..................................INSTRUCTED


A EF

EMERGENCY AEROPLANE STOPS.............................PA OUTSIDE CONDITIONS.....................EVALUATED


AS S R

EVACUATION.............................INITIATED EXITS........................................................OPENED
PASSENGERS...................................EVACUATED
CABIN ....................................................CHECKED
D A

FLIGHT CREW COMPARTMENT..........CHECKED


LI E

EMERGENCY EQUIPMENT..................REMOVED
VA US

SELF...................................................EVACUATED
ALL..................................................CONGREGATE
R
FO

T10.06_P5A: Unplanned emergency


T
O
N

10.06.2.8 RELEVANT EQUIPMENT UNPLANNED EMERGENCY EVACUATION

• Flash light
• Megaphone
• Life jacket (if necessary)
• ELT (if available)
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P6

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.3 PLANNED EMERGENCY EVACUATION

The information in this chapter 10.06.3 is valid for both ground evacuation and
ditching.

A planned evacuation can be defined as a situation that enables the cabin crew to
review procedure, and to inform and prepare passengers for an emergency landing
or ditching. The cabin crew provides passengers with brace instructions, guidance on
exit usage, and information on how and when exits should be operated.

10.06.3.1 “N.I.T.S” BRIEFING

M Y
T
U L
EN
C N
In case of a planned emergency, the flight crew would ask the senior cabin crew to

O O
report to the flight crew compartment.

D CE
The flight crew members will brief the senior cabin crew face to face in a clear,
AL N
precise and concise manner about the:
G RE

• Nature of the problem


LE E
A EF

• Intention (landing or ditching)


• Time available to prepare the cabin
AS S R

• Specific information/Special instruction (e.g. Not to use the LHS exits)


D A

The senior cabin crew will repeat back the information received in order to confirm
LI E

the good understanding.


VA US

After returning into the cabin, the senior cabin crew will brief the other(s) cabin crew
R

member(s) and start the cabin preparation.


FO
T
O
N
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P7

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.3.2 CABIN PREPARATION

Public announcement

An emergency PA should be made to inform the passengers of the situation and


obtain their complete attention (PA might vary according to different operators).

When reading the announcement, the cabin crew should speak slowly and distinctly.

Cabin crew will coordinate some of the following demonstrations with the
announcement:

M Y
T
• Exits to use

U L
EN
C N
• Brace positions to adopt

O O
D CE
Cabin preparation
AL N
After the passenger has been briefed over the PA, cabin crew should ensure that the
G RE
cabin is properly secured with:
LE E
A EF

• Seat belts fastened


• Seat backs in the upright position
AS S R

• Tray tables closed and latched


• Armrests down
D A

• Hand baggage stowed in the proper compartment


LI E

• Overhead compartments closed


VA US

• Exits and aisles clear of all obstructions


• Window blinds up (If available)
R

• Service items cleared


FO

• Cabin doors and curtains opened and secured


• Lavatory vacated and locked
T
O

• Galley equipment secured


N

• Rear cargo compartment secured with safety net


• Video screens up (if applicable)

Additionally, high-heeled shoes and sharp objects must be removed (Ex: false teeth,
eyeglasses, neck ties, pens…) since they may cause injuries during impact and/or
during the evacuation process.

Cabin crew should also remove items such as pens, badges and wing pins from their
uniforms.
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P8

C.C.O.M EMERGENCY EVACUATION JAN 12

Able Bodied Passengers (ABPs)

The international Civil Aviation Organization (ICAO) defines Able-Bodied Passengers


as “passengers selected by crew members to assist in managing emergency
situations if and as required”.

An ABP must speak the same language as the crew members and the person must
be mentally and physically capable, since he/she is selected to assist crew or take
over duties in case of crew member’s incapacitation or death.

The ideal candidates would be:

M Y
T
• Deadheading crew members (if any)

U L
EN
C N
• Military, police, fire-brigade personnel, medical personnel

O O
D CE
Otherwise cabin crew should select passengers with the following criteria:

• Travelling alone
AL N
G RE
• Willing to help
• Understanding instructions
LE E
A EF

ABPs should be:


AS S R

• Briefed to assist crew on how to operate an exit


D A

• Assigned to assist special needs passengers (Ex: passengers with reduced


LI E

mobility, children, elderly…)


VA US
R
FO
T
O
N
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P9

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.3.3 BRACING POSITION

The brace position or crash position has two functions:

• To reduce the extent of body movement


• To protect a head/neck hit on a hard surface

Reviewing the brace position during the emergency cabin preparation will help to
ensure that passengers are in the correct brace position for landing.

The brace position must be adapted according to the seat facing forward or

M Y
T
backward, with a safety belt or shoulder harness (crew member seats only).

U L
EN
C N
O O
It must also be adapted if passengers are pregnant, traveling with infants or obese.

D CE
Passenger seats facing forward
AL N
G RE
LE E
A EF

• Seat belt worn as low and tight as possible


• Feet placed flat on the floor
AS S R

• DO NOT interlock fingers


• Upper body bends forward as far as possible,
D A

with the chest close to the knees


LI E
VA US
R
FO

Passenger seats facing afterward


T
O
N

• Seat belt worn as low and tight as possible


• Passenger’s backs pressed into the seat
• Feet placed flat on the floor
• DO NOT interlock fingers
• Head and back should press against the backseat

F10.06_P9A: Passengers bracing positions


CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 10

C.C.O.M EMERGENCY EVACUATION JAN 12

Passengers with restrictive flexibility

• Seat belt worn as low and tight as possible


• Feet placed flat on the floor
• DO NOT interlock fingers
• Head pressing against the front backseat

M Y
T
U L
EN
C N
Passengers with infant

O O
D CE
AL N
G RE
• Seat belt worn as low and tight as possible
• Feet placed flat on the floor
LE E

• DO NOT interlock fingers


A EF

• Head pressing against the front backseat


AS S R

• One hand holding the baby chest


• The other hand holding the head
D A
LI E
VA US
R

F10.06_P10A: Passengers bracing positions (Continued)


FO
T
O
N
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 11

C.C.O.M EMERGENCY EVACUATION JAN 12

Cabin crew brace positions

M Y
T
U L
EN
C N
O O
D CE
AL N
Crew seat facing forward Crew seat facing aftward
G RE
LE E

F10.06_P11A: Cabin crew bracing positions


A EF
AS S R

Passengers and cabin crew must remain in the brace position until the aeroplane
comes to a complete stop. Cabin crew should expect more than one impact.
D A
LI E
VA US
R

NOTE: AVAILABLE PREPARATION TIME


FO

In case of shortage of time, all efforts should be made to ensure that all stages of
T
O

preparation (NITS briefing, cabin and passengers preparation) are still completed
N

and in the same order.


CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 12

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.3.4 CREW COMMANDS

• At – 2 min. (approximately 2000 Ft) above ground level the flight crew will
inform the cabin crew members over the PA.
Cabin crew should then secure themselves at their respective station and wait
for the next command.

• At – 30 sec. (approximately 500 Ft) above ground level the flight crew will give
the command over the PA to brace. Cabin crew will therefore take the
appropriate brace position and command passengers to brace.

If the aeroplane landed away from an airport, cabin crew will then apply the survival

M Y
T
procedures relevant to the region.

U L
EN
C N
O O
D CE
Flight Crew action(s) Cabin Crew Action(s)
PLANNED EMERGENCY
AL N
SENIOR CABIN CREW...........CALLED FLIGHT CREW...............................REPORTED
G RE
ON LAND BRIEFING......................................NITS NITS................................................REPEATED
CABIN CREW.....................................BRIEFED
LE E

EMERGENCY PA....................................MADE
A EF

EXITS...................................DEMONSTRATED
BRACE POSITION...............DEMONSTRATED
AS S R

ABP.....................................................BRIEFED
CABIN PREPARATION...............COMPLETED
D A

PA...............................................200 FT
LI E
VA US

BRACE COMMAND.....................50 FT BRACE POSITION............................ADOPTED


PASSENGERS............................INSTRUCTED
R

OUTSIDE CONDITIONS...............EVALUATED
FO

EVACUATION......................INITIATED EXITS...................................................OPENED
PASSENGERS.............................EVACUATED
T

CABIN ..............................................CHECKED
O

FLIGHT CREW COMPARTMENT.......CHECKED


N

EMERGENCY EQUIPMENT............REMOVED
SELF.............................................EVACUATED
ALL.........................................CONGREGATED

T10.06_P12A: Planned emergency evacuation on land

10.06.3.5 RELEVANT EQUIPMENT LAND LANDING

• Emergency locator transmitter (If available)


• Megaphone (if available)
• First aid kit
• Flash light
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 13

C.C.O.M EMERGENCY EVACUATION JAN 12

Possible aeroplane positions following forced land landing:

1.89 metre
1.38 metre (74 inches)

M Y
(54 inches)

T
U L
EN
C N
O O
F10.06_P13A: Aeroplane position with nose landing gear collapsed

D CE
AL N
G RE
LE E
A EF
AS S R
D A

1.26 metre 1.13 metre


LI E

(49 inches) (44 inches)


VA US
R

F10.06_P13B: Aeroplane position with all landing gear collapsed


FO
T
O
N

Type I: 0.63 metre (24.8 inches)


Type III: 1.13 metre (44 inches)

Type I: 1.32 metre (51.9 inches)


Type III: 1.83 metre (72 inches)

F10.06_P13C: Aeroplane position with left or right main landing gear collapsed
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 14

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.4 EMERGENCY EVACUATION ON WATER (DITCHING)

10.06.4.1 CABIN PREPARATION DITCHING

The definition of ditching is “an emergency landing on water”.

Preparing the cabin for a ditching is similar to preparing the cabin for a ground
evacuation, except for a few differences:

An emergency ditching PA should be made to inform the passengers of the situation.


Cabin crew will coordinate the requested demonstrations with the announcement:
exits, brace positions and life jackets.

M Y
T
U L
EN
C N
Life jackets demonstration

O O
D CE
Crew members should simultaneously don their own life jacket when demonstrating
how to use the life jackets. Importance should be made on the fact that life jacket
AL N
should NOT be inflated inside the aeroplane.
G RE

Once the demonstration is completed, assist passengers in putting on and securing


LE E
A EF

their life jackets. Adult life jacket adapted onto children will be inflated during cabin
preparation, away from the passengers’ sight.
AS S R

10.06.4.2 EVACUATION PROCESS DITCHING


D A
LI E

There maybe more than one impact on water in a ditching. Cabin crew should
VA US

therefore ensure that everyone remains in their “brace” position until the aeroplane
came to a complete stop.
R

In a ditching situation, it will always be necessary for everyone to evacuate the


FO

aeroplane. Therefore the cabin crew can initiate the evacuation after making sure
that the engines are turned off.
T
O
N

IMPORTANT: The aeroplane position on water will determine the primary choice
of exit.
Before opening the emergency exits, crew should assess the outside conditions.
Given its wings position and design, the ATR aeroplane should on water, lean on
one side or the other. The water level will determine whether the exit is usable or
not. Should too much water penetrate inside the aeroplane after opening an exit it
could be advisable to close back this exit (if possible) and use the opposite one (or
the next one up or down the cabin depending on the situation).

Passengers must be ordered to inflate their life jackets only when exiting the
aeroplane.
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 15

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.4.3 POST DITCHING

Before leaving the aeroplane, the cabin crew members check the cabin to ensure
that all passengers and crew have evacuated. Cabin crew will remove the assigned
emergency equipment from the aeroplane, inflate their life Jacket and evacuate the
aeroplane.

Flight Crew action(s) Cabin Crew Action(s)

PLANNED SENIOR CABIN CREW...........CALLED FLIGHT CREW.......................................REPORTED


EMERGENCY ON BRIEFING.......................................NITS NITS.......................................................REPEATED
WATER CABIN CREW............................................BRIEFED

M Y
(DITCHING) EMERGENCY PA...........................................MADE

T
U L
EN
EXITS..........................................DEMONSTRATED

C N
BRACE POSITION.....................DEMONSTRATED

O O
LIFE JACKET.............................DEMONSTRATED

D CE
ABP............................................................BRIEFED
CABIN PREPARATION......................COMPLETED
AL N LIFE JACKET ON CHILDREN ...............INFLATED
G RE
CREW LIFE JACKET..........................................ON
LE E

PA…………………….…..……....200 FT
A EF

BRACE COMMAND………...……50 FT BRACE POSITION........................................TAKEN


AS S R

PASSENGERS..................................INSTRUCTED
D A

EVACUATION………....…..INITIATED OUTSIDE CONDITIONS.....................EVALUATED


EXITS.........................................................OPENED
LI E

PASSENGERS...................................EVACUATED
VA US

PAX LIFE JACKETS...............................INFLATED


CABIN......................................................CHECKED
R

FLIGHT CREW COMPARTMENT......... CHECKED


FO

EMERGENCY EQUIPMENT..................REMOVED
CREW LIFE JACKET..............................INFLATED
T

ALL................................................CONGREGATED
O
N

T10.06_P15A: Planned emergency evacuation on water (Ditching)

10.06.4.4 RELEVANT EQUIPMENT DITCHING

• Life jackets
• Emergency locator transmitter (If available)
• Megaphone (if available)
• First aid kit
• Flash light
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 16

C.C.O.M EMERGENCY EVACUATION JAN 12

Possible aeroplane position following ditching:

M Y
T
U L
EN
C N
O O
D CE
F10.06_P16A: Aeroplane positions on water (Right or left)
AL N
G RE
LE E
A EF
AS S R
D A
LI E
VA US

Water level immersed


wing side
R
FO
T
O
N

Water level
non-immersed wing side

F10.06_P16B: Water level, immersed or not immersed wing


CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 17

C.C.O.M EMERGENCY EVACUATION JAN 12

10.06.5 EXITS TO USE IN CASE OF EVACUATION

This is a classification of exits to use in case of evacuation. Cabin crew members will
use their own judgment on which door/exit to use according to factors such as
outside conditions, position of the aeroplane, structure damage, possible threat etc…

Ground Evacuation Ditching


Primary exits Aft doors Fwd emergency exits
Secondary exits Fwd emergency exits Aft doors
Auxiliary exits Flight crew compartment Flight crew compartment
hatch hatch

M Y
T10.06_P17A: Doors/exits classification for evacuation

T
U L
EN
C N
O O
D CE
10.06.4.1 GROUND EVACUATION
SECONDARY AL N PRIMARY
G RE
AUXILIARY
LE E
A EF
AS S R
D A
LI E

SECONDARY PRIMARY
VA US
R

10.06.4.2 DITCHING
FO

PRIMARY SECONDARY
T
O

AUXILIARY
N

PRIMARY SECONDARY

F10.06_P17A: ATR doors/exits classification for evacuation


CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 18

C.C.O.M EMERGENCY EVACUATION JAN 12

PLANNED EXITS PRE-EVACUATION CREW EVACUATION / POST


EMERGENCY
EVACUATION LOCATION ACTIONS
ON LAND
FWD 1. Repeat/clarify NITS FWD additional 1. Evaluate inside/outside conditions
LHS/RHS cabin crew
seat (ATR 72)
2. Prepare the cabin and pax 2. Redirect pax towards the AFT exit

3. Demonstrate the exits and 3. If necessary operate the emergency


brace positions exit making sure there is no danger
(Fire, smoke…)
4. Select and brief ABP’s 4. Evacuate pax using positive

M Y
commands and body language

T
U L
5. Prepare emergency 5. Check cabin and flight crew

EN
C N
equipment and potable water compartment area

O O
6. Secure self 6. Evacuate self, taking: First aid kit,
flash light, potable water…

D CE
7. Congregate at least 200 metres away
AL N
ENTRANCE 1. Repeat/clarify NITS AFT cabin 1. Evaluate inside/outside conditions
G RE
DOOR crew seat
(LHS)
LE E

2. Prepare the cabin and pax 2. Operate the emergency exit making
A EF

AND/OR sure there is no danger (Fire, smoke…)


AS S R

SERVICE 3. Demonstrate the exits and 3. Evacuate pax using positive


DOOR brace positions commands and body language
(RHS)
D A

4. Select and brief ABP’s 4. Check cabin and flight crew


compartment area
LI E

5. Prepare emergency 5. Evacuate self, taking: First aid kit,


VA US

equipment and potable water flash light, potable water…


6. Secure self 6. Congregate at least 200 metres away
R
FO
T
O

T10.06_P18A: Evacuation drills on land


N
CABIN CREW OPERATING MANUAL 10.06

EMERGENCY PROCEDURES P 19

C.C.O.M EMERGENCY EVACUATION JAN 12

PLANNED EXITS PRE-EVACUATION CREW EVACUATION / POST


EMERGENCY
EVACUATION LOCATION ACTIONS
ON WATER
(DITCHING)
FWD 1. Repeat/clarify NITS FWD additional 1. Evaluate inside/outside conditions
LHS/RHS cabin crew seat
(ATR 72)
2. Prepare the cabin and 2. Check the water level, operate the
pax emergency exit ensuring there is no
danger (Fire, smoke…)
3. Demonstrate the exits, 3. Command passengers to inflate life
brace positions, life jackets jackets
4. Select and brief ABP’s 4. Evacuate pax using positive
commands and body language

M Y
5. Prepare emergency 5. Check cabin and flight crew

T
U L
equipment and potable compartment area

EN
C N
water

O O
6. Secure self wearing own 6. Inflate own life jacket

D CE
life jacket
7. Evacuate self, taking: First aid kit,
AL N flash light, potable water…
G RE
8. Congregate at least 200 metres away
LE E

ENTRANCE 1. Repeat/clarify NITS AFT cabin crew 1. Evaluate inside/outside conditions


DOOR
A EF

seat
(LHS)
AS S R

AND/OR 2. Prepare the cabin and 2. Redirect passengers towards the


pax FWD exits
D A

SERVICE 3. Demonstrate the exits 3. If necessary operate the emergency


DOOR (RHS) and brace positions (And exit, check the water level and ensure
LI E

life jackets on ATR 42) there is no danger (Fire, smoke…)


VA US

4. Select and brief ABP’s 4. Command passengers to inflate life


jackets
R

5. Prepare emergency 5. Evacuate pax using positive


FO

equipment and potable commands and body language


water
T

6. Secure self wearing own 6. Check cabin and flight crew


O

life jacket compartment area


N

7. Inflate own life jacket


8. Evacuate self, taking: First aid kit,
flash light, potable water…
9. Congregate at least 200 metres away

T10.06_P19A: Evacuation drills on water


N FO
O R
T
VA US
LI E
D A
AS S R
A EF
LE E
G RE
AL N
D CE
O O
C N
U L
M Y
EN
T

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