Professional Documents
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PRELIMINARY PAGES P1
0.00 CONTENTS
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JAN 12 TOTAL 1 EDITION
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JUN 13 REVISION 2
CABIN CREW OPERATING MANUAL 0.06
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The Cabin Crew Operating Manual (CCOM) provides operating cabin crew members
with information on ATR 42-300/500/600 and 72-200/500/600 technical description,
procedures and performances characteristics. It may be used a as cabin crew
manual for training purposes and flight operations.
flight-ops-support@atr.fr
.
0.09
CABIN CREW OPERATING MANUAL
P2
ORGANIZATION OF THE MANUAL
C.C.O.M JAN 12
PAGINATION
All figures and tables have a reference number related to the chapter, section, page
number and figure or table number in the same page. Example as follow:
P2
LIST OF FIGURES
C.C.O.M JAN 12
P3
LIST OF FIGURES
C.C.O.M JAN 12
CHAPTER 5: COMMUNICATION
Megaphone F7.02_P15A
Life jacket under seat location F7.02_P16A
Life jacket pouch F7.02_P16B
Aerazur Life jacket F7.02_P16C
Aerazur life jacket on adult (Strap around waist) F7.02_P17A
Aerazur life jacket on child (Strap between legs) F7.02_P17B
First Aid Kit F7.02_P18A
Portable ELT ADT 406 S (Survival) Flight bag and wall mounting bracket
F7.02_P19A
ADT 406 S (Survival) F7.02_P19B
Portable ELT ADT 406 S (Survival) details F7.02_P20A
ELT ADT 406 AF (Automatic Fixed) F7.03_P1A
X – MIT ALERT test, flight crew compartment overhead panel F7.03_P1B
CHAPTER 5: COMMUNICATION
Interphone and P.A system summary T5.02_P3A
PA priorities T5.02_P10A
AEROPLANE GENERAL P1
1.00 CONTENTS
1.01 INTRODUCTION
1.03 PERFORMANCE
1.04 DIMENSIONS
AEROPLANE GENERAL P1
The ATR 600 series has a complete new flight crew compartment (Glass cockpit)
with latest avionic technology.
Changes in the cabin mainly concern the overall appearance, with modernized seats.
Cabin crew are not affected by any system or emergency equipment changes
between ATR 500 series and ATR 600 series, unless specified in this manual.
ATR aeroplane generally offers a single class configuration and is operated by:
• 2 flight crew and 1 cabin crew on ATR 42
• 2 flight crew and 2 cabin crew on ATR 72
CABIN CREW OPERATING MANUAL 1.02
AEROPLANE GENERAL P1
AEROPLANE GENERAL P1
42 series
Max. Take off weight 16,900Kg (37,257lbs) 18,600Kg (41,005lbs) 18,600Kg (41,005lbs)
Max. Landing
weight 16,400Kg (36,155lbs) 18,300Kg (40,344lbs) 18,300Kg (40,344lbs)
Operational Empty
Weight 10,900Kg (24,030lbs) 11,500Kg (25,353lbs) 11,500Kg (25,353lbs)
72 series
Max. Take off weight 22,000Kg (48,501lbs) 22,800Kg (50,265lbs) 23,000Kg (50,705lbs)
Max. Landing
weight 21,350Kg (47,068lbs) 22,350Kg (49,272lbs) 22,350Kg (49,272lbs)
Operational Empty
Weight 13,000Kg (28,660lbs) 13,500Kg (29,762lbs) 13,500Kg (29,762lbs)
AEROPLANE GENERAL P1
ATR 42 ATR 72
AEROPLANE GENERAL P2
AEROPLANE GENERAL P1
The ATR 42 and 72 comprise two type I doors, two type III exits, one flight crew
compartment escape hatch and one cargo door.
The ATR aeroplane is fully pressurized, except the random (nose) part, the landing
gear bay and the tail cone.
AEROPLANE GENERAL P1
R1 R2
L1 L2
Cargo door
Forward left cargo Cargo area access for cabin crew
An option consists of replacing the forward cargo door (Left hand side) with a
passenger entrance door. This optional door is not an emergency exit.
If this option has been chosen, the forward left cargo compartment will then be
suppressed and access to the forward right hand side cargo compartment only
possible from outside.
Cargo door
R1 R2
L1 L2
Optional entrance door
AEROPLANE GENERAL P1
AEROPLANE GENERAL P1
The ATR aeroplane is not fitted with an Auxiliary Power Unit (APU) but has propeller
brake (referred as “hotel mode”) that stops the propeller #2 (right engine), allowing
the turbine to run and provide air conditioning and power to the aeroplane without the
propeller spinning. The hotel mode provides DC 28V current only.
This eliminates the need for added weight and cost of an APU.
Engines are periodically switched during maintenance to ensure equal wear.
The propeller brake is activated on the ground only, from the flight crew compartment
overhead panel.
F1.08_P1B: Propeller brake control switch (Flight crew compartment overhead panel)
CABIN CREW OPERATING MANUAL 1.09
AEROPLANE GENERAL P1
DC and AC power can come from different sources: the aeroplane itself (batteries
and engines generators) or ground power unit.
The aeroplane’s own batteries (“Main Bat.” and “Emer. Bat.”) deliver enough power
to activate 2 minutes of cabin lighting, cargo door operation and engine start.
Note: Those batteries are distinct from the batteries that will provide the emergency
lighting system in case of essential power failure.
When the propellers are running (Flight conditions) ACW (AC wild) is produced and
converted, therefore all power sources are available.
The cabin main power supply is controlled by two Ground Service Bus (One for DC
and one for AC).
The Ground Service Bus switches are located at the rear of the aeroplane on the
FAP above the cabin crew seat.
AEROPLANE GENERAL P2
EXIT
ON ON
Note: Two sockets are available in the flight crew compartment (behind the
first officer’s seat) delivering 28 V and 115 V. They can be used by ground
services for cleaning purposes.
CABIN CREW OPERATING MANUAL 1.10
AEROPLANE GENERAL P1
• Rudder
• Elevators
• Ailerons
• Flaps
• Spoilers
PITCH
The aeroplane movement is nose up / nose down and this is achieved with mainly
the use of the ELEVATORS.
ROLL
he aeroplane movement is wing up/ wing down and this is achieved with mainly the
use Rof the AILERONS, and is assisted by hydraulically activated spoilers.
YAW
The aeroplane movement is nose right / nose left and this is achieved with mainly the
use of the RUDDER.
CABIN CREW OPERATING MANUAL 1.11
AEROPLANE GENERAL P1
The anti-icing system prevents ice contamination by electrically heating specific parts
of the aeroplane, such as:
2.00 CONTENTS
2.04.1 DESCRIPTION
2.04.2 LOCKING SYSTEM
2.04.3 CALL PANEL DESCRIPTION
2.04.4 NORMAL OPERATION
2.04.5 EMERGENCY OPERATION
2.04.6 OTHER EMERGENCY PROCEDURES
2.04.7 PROCEDURE TO ACCESS THE FLIGHT CREW COMPARTMENT
CABIN CREW OPERATING MANUAL 2.01
The access to the flight crew compartment is done through the forward cargo area.
A lockable door separates the cabin from the cargo area: it opens forward into the
cargo compartment.
A bulletproof reinforced door separates the cargo area from the flight crew
compartment.
L1 R1
The door separating the cabin from the forward cargo compartments can be
locked/unlocked from the cargo side with a latch, and with a key from the cabin side.
In case of cargo fire, the door provides protection against smoke in the cabin.
This door is also equipped with a spy hole and should be closed and locked at all
time during flight.
Latch horizontal
= Locked
The flight crew compartment is designed to accommodate two flight crew members
plus one observer.
L1 R1
Overhead
panel
Glareshield
Instruments
panel
R1
L1
Cup holder
Cup holder
Central
pedestal
The captain and first officer seats are mounted each on a base secured to the floor
on each side of the center pedestal. They are mechanically adjustable along 3 axes
for individual comfort. They are equipped with adjustable folding armrests and
R shoulder harness with 4 point buckle.
The cabin crew members should know the main functions of the pilot’s seats in order
to be able to act in case of flight crew incapacitation.
Vertical adjust
Shoulder harness locking Recline control
Horizontal adjust
Life jacket stowage
F2.02_P1A: Captain’s seat control levers
All control levers are located inboard except for the recline control which is located
outboard.
The first officer’s seat is identical to the captain’s one, except that all control levers
are located on the opposite sides.
NOTE:
ATR offers the possibility to provide with lumbar adjustment and thigh rests on
captain and first officer seats.
CABIN CREW OPERATING MANUAL 2.03
The observer seat is located behind the pedestal and between the electronic and
Relectric racks. It is equipped with life jacket stowage and a harness with 4 point
buckle. When not in use, the observer seat is stowed against the electronic
rack and secured with a bungee.
Note: It is also possible to stow the observer seat against the flight crew
compartment left hand side door panel.
3 point buckle
harness
To use the observer seat, remove the bungee from the hook, and rotate the seat to
the rear – the seat will lock itself into the bracket mounted on the electric rack side
panel.
To stow the seat back, push the locking control lever to the left to release it from the
bracket, fold the seat back against the electronic rack and attach the bungee.
Bungees
Safety pins enable the observer seat to be rocked backward in order to facilitate
emergency evacuation in case of jamming or to assist an observer in first aid
situation. To remove the pins, pull them upward.
2.04.1 DESCRIPTION
An aft opening double hinged door separates the flight crew compartment from the
forward cargo compartment. It opens rearward into the cargo area.
The door has an electromagnetic locking system controlled by the pilots. In normal
operations, the door is closed and locked to ensure flight safety.
The door is bulletproof and fully compliant with rapid decompression requirements.
This door shall be closed prior to engine start for take-off and will be locked when
required by security procedure or the Captain, until engine shut down after landing.
L1 R1
Cabin to forward
cargo area door
The flight crew compartment door locking system ON/OFF control switch is located
on the circuit breaker panel behind the first officer seat. When on “ON” position, the
flight crew compartment door locking system is operative, whereas when on “OFF”
position, the system is inoperative.
A door control panel located on the central pedestal enables the flight crew to lock
and unlock the flight crew compartment door. The flight crew will be made aware of
the access request by a buzzer associated with a light on the door control panel. To
allow entry into the flight crew compartment, the pilots will place the toggle switch on
OPEN, and to deny entry they will place the toggle switch on DENY.
FAULT
OPEN
The door call panel is used by the cabin crew members to request pilots to open the
door. There are 2 different access request modes: a “normal” access type and an
“emergency” access request.
When requesting access to the flight crew compartment area, the cabin crew should
have closed the cabin to cargo door and stand in the axis of the flight crew
compartment door.
The light illuminates steady when the door has been unlocked
by the flight crew. The door will remain unlocked for 10 seconds.
Cabin crew will need to pull on the door panels to open.
The light illuminates steady when the flight crew has denied the
cabin crew access to the flight crew compartment. The door will
remain locked and the light will remain on for the next 3 minutes.
Any action on the call panel will be inhibited for this time.
The emergency mode is to be used only if there is no reply from the flight crew
following a normal call and an interphone call (possibility of both pilots incapacitated).
After pressing the button, the green light flashes for 30 seconds together with the
continuous buzzer sound activated in the flight crew compartment, after which the
door will unlock automatically.
Cabin crew will need to pull on the door panels to open.
To avoid unlawful interference, a pilot can cancel the unlocking of the door by moving
the toggle switch onto “DENY” position within the 30 seconds period.
CABIN CREW OPERATING MANUAL 2.04
« OPEN » « DENIED »
(Green Steady -10 seconds) (Red steady – 3 minutes)
No Reply
No Reply
Press « EMER »
« OPEN »
Green Flashing for 30 sec.
R
2.04.6 OTHER EMERGENCY PROCEDURES
In all cases, flight crews have to isolate the door electrical circuit as follow:
On circuit breaker panel 122VU, the crew opens the following circuit breakers:
- DOOR / CDCU FAULT on K20 position.
- DOOR / CDCU LATCHES SPLY on M18 position.
Remove the 2 quick release hinged pins located on top and bottom of each
door panels.
FCC Right panel electric plug
R Smack (hit with open hand) the door panel on the top (near the quick release hinged
pins) in order to unhinge the door panel.
The flight crew compartment is an area with a very restricted access. Indeed no
person, other than a flight crew member assigned to a flight, is admitted to, or carried
in, the flight crew compartment unless that person is:
In the interests of safety, admission to the flight crew compartment should not cause
distraction and/or interfere with the flight operation; and all persons carried on the
flight crew compartment should be made familiar with the relevant safety procedures.
The flight crew compartment door being closed from engines start for take-off until
engines shut down at parking stand; requests to access the flight crew compartment
will be done through interphone. It is, indeed, a necessity to make self known to the
flight crew before operating the flight crew compartment door panel.
NOTE: ATR offers the possibility to equip the aeroplane with a cabin video
surveillance. This option includes the installation of 3 video cameras in the cabin.
One video camera installed in the forward cargo area controls the flight crew
compartment entry door and 2 additional cameras provide with full passengers
cabin view. A video display is installed on the right hand side lateral maintenance
panel allowing the pilots to get a complete view of the cabin.
CABIN FAMILIARISATION P1
3.00 CONTENTS
3.03 GALLEY
3.03.1 LOCATION
3.03.2 POWER
3.04 LAVATORY
3.05.1 LOCATION
3.05.2 DESCRIPTION
3.05.3 EQUIPMENT
3.05.4 CREW REST AREA
3.07.1 DESCRIPTION
3.07.2 INSTALLATION
3.07.3 PRE-FLIGHT CHECK
CABIN CREW OPERATING MANUAL 3.01
CABIN FAMILIARISATION P1
191 cm
(75,2 in.)
L1 R1
L1 R1
CABIN FAMILIARISATION P2
The seats fitted in the ATR 42 vary between 42 and 50 and between 64 and 74 on
ATR 72.
Note:
Passenger’s seats are double type equipped with a seat belt and life vest stowage.
Other features may also be present such as literature pocket mouse trap frame, tray
table, adjustable headrest, handicap (lift-up) aisle armrest with positive locking.
CABIN FAMILIARISATION P3
NOTE 1:
ATR offers the possibility to install external folding armrests (on any seats apart from the front row
due to the emergency exits) in order to allow the seating of disabled passengers. The quantity of
modified seats and their positioning in the cabin are defined according to customer’s requirement.
NOTE 2:
Some ATR can be delivered without window blind on each passenger window.
If available, cabin crew should ensure window blinds are opened during take-off and landing
phases.
NOTE 3:
ATR offers the option to install a standard fabric headrest cover on each passenger seat. The
standard headrest cover color is white and the dimensions are 225 x 210mm.
NOTE 4:
On certain models, the seat cushions can be used as flotation devices.
Cabin crew should never stow a passenger luggage into the lavatory.
CABIN CREW OPERATING MANUAL 3.01
CABIN FAMILIARISATION P4
It is the cabin crew responsibility to check that the safety net is properly hooked and
tightened for the flight.
Note: ATR offers the option to install an anti smoke curtain in addition of the
standard safety net, or a rigid door to close the rear cargo compartment. This door
can be locked with a key. If installed, it the cabin crew responsibility to close the
curtain or door for the flight.
CABIN CREW OPERATING MANUAL 3.01
CABIN FAMILIARISATION P5
Forward cargo compartments baggage loading and off-loading is done through the
dedicated cargo door, FWD left hand side.
Loading and Off-loading tasks fall under ground personnel responsibilities, and
according to operator’s standard operating procedures cabin crew do not have to
intervene in this area.
The forward cargo area being the separation area between the cabin and the flight
crew compartment, cabin crew must ensure they always operate the “cabin to cargo
door” with all necessary precautions (See chapter 2.01 page 1)
CABIN CREW OPERATING MANUAL 3.02
CABIN FAMILIARISATION P1
The oxygen outlet (ATR 300/200 series) is a plug where cabin crew will connect a
spare oxygen mask into, if needed.
The oxygen module (ATR 500/600 series) already contains one oxygen mask and
opens with a manual release tool.
If the aeroplane is equipped with the 100% oxygen option (ATR 500/600 series only),
each module contains two oxygen masks and opens automatically.
O2 module
O2 outlet
Note: The last generation of ATR 72.200 has been equipped with oxygen modules
instead of outlets.
CABIN CREW OPERATING MANUAL 3.03
CABIN FAMILIARISATION P1
3.03.1 LOCATION
R1 R2
L1 L2
Galley ATR 42
R1 R2
L1 L2
Galley ATR 72
The main galley is located on the rear right hand side of the aeroplane (next to
service door R2) and is usually equipped with:
CABIN FAMILIARISATION P2
Galleys setting will vary according to the airline’s requests. Indeed, ATR provides
a variety of galley configuration and equipment selection as options.
One galley option consists in installing a sink with water tap. The water is supplied
from the lavatory “potable” water tank and no water shut off valve is available
for the cabin crew.
There is also a possibility to add a lateral galley in the rear left hand side of the
cabin, and/or inside the rear cargo compartment.
3.03.2 POWER
See Chapter 1.09 (Electrical Power)
CABIN CREW OPERATING MANUAL 3.04
CABIN FAMILIARISATION P1
L2 R2
The lavatory is located at the rear left hand side of the aeroplane.
LSU
Flush button
Waste bin
ATR Lavatory
F3.04_P1B: Lavatory
CABIN CREW OPERATING MANUAL 3.04
CABIN FAMILIARISATION P2
The lavatory door is a regular type door (Not a bi-fold type door).
The door can be locked or unlocked from inside or outside the lavatory.
In order to lock or unlock the lavatory door from outside:
1. Lift the “Lavatory” sign
2. Slide the knob to “locked” or “unlocked” position
IMPORTANT: On opening the lavatory door, most of the door panel slides inside the
lavatory, with a part still protruding out in the entrance way, which could hinder an
emergency evacuation. Therefore standard operating procedures include that the
door must be closed and locked for every take-off and landing.
CABIN CREW OPERATING MANUAL 3.04
CABIN FAMILIARISATION P3
The aeroplane is equipped with a “potable” water system and a waste disposal
system. Only the ground staff can check the level of water.
Although called potable, it is not recommended to drink water from this system. The
potable water system supplies fresh water for the lavatory sink (and for the optional
galley sink).
Fresh water for the toilet is stored in a tank located in the pressurized section of the
fuselage. The water tank is filled from fresh water service panel located at the bottom
of the rear fuselage. The water system is easily and completely drainable by gravity.
The toilet flushing system is obtained from a motorized pump filter unit. The flushing
cycle is automatically controlled by electrical timer. Draining, flushing and filling of the
tank are accomplished at the toilet service panel, located underneath the rear
fuselage.
CABIN FAMILIARISATION P1
The ATR 42 aeroplane has 1 cabin crew station and the ATR 72 has 2 cabin crew
stations.
The seat belt must be stowed correctly in the cavity located at the rear of the
backrest in order to avoid a damage of the belt after retraction of the seat pan.
3.05.1 LOCATION
Cabin crew seats are normally located near the emergency exits so that cabin crew
can quickly open the exit door in case of an emergency evacuation.
CABIN FAMILIARISATION P2
3.05.2 DESCRIPTION
The “cabin crew seats” are used by the cabin crew during take-off and landing. They
usually fold back of the way when not in use to keep the aisles, workspaces and
emergency exits clear.
The rear cabin crew seat is installed in the entrance area and is a fixed seat.
This is a forward facing seat equipped with harness and seat belt.
CABIN FAMILIARISATION P3
A second cabin crew seat is mandatory on ATR 72 which should be operated with a
minimum of 2 cabin crew complement. The additional cabin crew seat is located in
front of the passenger cabin (Rearward-facing) and is equipped with harness and
seat belt.
• On ATR 72-200 and 72-500 the seat slides inside a dedicated stowage.
A knob lever controls release and locking of the seat
• On ATR 72-600 the seat folds against the side panel before the cabin/cargo
door (Left hand side). A pull-lever located under the seat pan controls release
and locking of the seat
All other features are similar to the rear cabin crew seat.
FWD cabin crew seat Release/locking lever FWD cabin crew seat
ATR 72.200/500 ATR 72.600
CABIN FAMILIARISATION P4
3.05.3 EQUIPMENT
• 1 life jacket
• 1 torch
• 1 oxygen bottle with appropriate mask in a sterile pouch
• 2 manual release tools (MRT)
The ATR aeroplane does not have any specific crew rest area.
CABIN CREW OPERATING MANUAL 3.06
CABIN FAMILIARISATION P1
FLIGHT ATTENDANT PANEL/
C.C.O.M CABIN MANAGEMENT SYSTEM
JAN 12
The FAP/CMS is located above the main cabin crew seat, at the rear of the
aeroplane.
Note: An older FAP version is still available on few not retrofitted aeroplane.
Cabin signs
Navigation bar
Brightness adjustment
F3.06_P2A: ATR 600 CMS
R
Note: In the event of FAP touch screen is jammed; a reset can be performed,
using a pen, in the reset push button (on ground or in flight).
The navigation bar is dedicated to the navigation between pages. Each page can
be considered as a tab, and only one tab can be displayed at a time. The
selection of a page is simply done by pressing the corresponding icon in the
navigation bar. If allowed, the icon becomes white and the corresponding page is
shown. Only one icon can be white at a time in the navigation bar.
Screensaver
This page shows a picture freely selectable and loadable. Usually the
airline logo is shown on this page.
Welcome
This page shows a message (For example “welcome on board”); the
flight number; the destination
Cabin Lighting
This page allows managing the cabin lighting
Temperature
This page allows showing the cabin temperature in degrees Celsius
and Fahrenheit
Audio
This page allows managing the audio (cabin announcements,
music…)
First select the audio file from the list, then play / pause / stop.
Video (optional)
This page allows managing the video (See IFE chapter for operation)
Parameters
This icon must be pressed for 3 seconds to validate the selection.
8 types of parameters are available:
Airline logo
Welcome message
Flight number
Destination
Screen saver
Music
Pre-recorded Announcements
Video
The data can be chosen either from the CMS or can be imported
from a memory stick (USB key).
Maintenance
This icon must be pressed for 3 seconds to validate the selection.
It allows having some information regarding the CMS configuration.
CABIN CREW OPERATING MANUAL 3.06
CABIN FAMILIARISATION P4
FLIGHT ATTENDANT PANEL/
C.C.O.M CABIN MANAGEMENT SYSTEM
JAN 12
F3.06_P4A: CMS lighting control ATR 600 F3.06_P4B: FAP lighting control ATR 500
The power in the cabin is fed with 2 main types of electricity: DC 28V and AC
115V. (See chapter 1.08 Electrical power)
When arriving on board the aeroplane, both Ground Service Bus commands (DC
and AC) should be turned on.
Exit signs
CABIN FAMILIARISATION P1
On ATR 72 only, a tail prop is available and must be installed on the tail skid to
avoid a possible pulling-up of the aeroplane during passenger boarding and
disembarking.
Tail skid
Tail prop
3.07.1 DESCRIPTION
The tail prop is a metallic cylinder installed below the tail in order to avoid the
aeroplane to tip up on the tail in case of persons (above 7) moving around during
off loading.
3.07.2 INSTALLATION
Availability at correct location. The tail prop is stored in the rear unpressurised
area of the aeroplane, beyond the aft bulkhead, or as an option next to the rear
cabin crew seat.
IMPORTANT: Pre-flight check and installation of the tail prop is usually a ground
personnel duty, however cabin crew should be familiar with its operation as
ground assistance might not always be available.
The cabin crew must always ensure in all case that the tail prop has been
installed before boarding and disembarking passengers.
CABIN CREW OPERATING MANUAL 4.00
AEROPLANE SYSTEMS P1
4.00 CONTENTS
4.04.1 DESCRIPTION
4.04.2 LOCATION
4.04.3 ACTIVATION
4.04.4 PRE-FLIGHT CHECK
4.05.1 DESCRIPTION
4.05.2 ACTIVATION
AEROPLANE SYSTEMS P1
The air conditioning system is supplied by air processed through 2 packs which
regulate air flow and temperature as required.
The 2 packs are installed in the main landing gear fairings and operate automatically
and independently.
The left pack supplies the cabin and the flight crew compartment, the right pack
supplies only the cabin.
Note: If one pack is inoperative, the other one supplies both compartments through
the mixing chamber.
PACK PACK
1 2
Conditioned air is blown into the cabin by outlets ramps located under the overhead
lockers. It is then evacuated through guides along the cabin side walls at floor level.
A part of it is re-circulated by the fans, the other part being evacuated overboard
through the outflow valves installed in the rear under floor.
AIR
OUTFLOW VALVES OUTLET
PACK
LAVATORY VENT LINE
AEROPLANE SYSTEMS P2
The system is designed to regulate and limit the temperature of the air discharged
from the packs. The temperature is controlled either automatically or manually only
by the flight crew by setting the compartment temperature selectors on the COMPT
TEMP PANEL (compartment temperature panel).
F4.01_P2A: Air conditioning pack left hand side F4.01_P2B: Air conditioning
pack right hand side
AEROPLANE SYSTEMS P3
The cabin crew has no possibility to control the cabin temperature. However on ATR 600 the
cabin temperature can be displayed on the CMS by pressing the temperature icon on the
navigation bar. The temperature shows in degrees Celsius and Fahrenheit.
AEROPLANE SYSTEMS P1
• One under the FWD cargo compartment floor - not visible to the crew
(For detection in the electric/electronic systems)
• One in the AFT cargo compartment ceiling panel - not visible to the crew
(For detection in the lavatory)
The whole system can be tested from the flight crew compartment only.
As part of the pre-flight checks, the cabin crew will visually inspect:
AEROPLANE SYSTEMS P2
4.02.2 ACTIVATION
If smoke is detected in any area, the system provides Continuous Repetitive Chime
(CRC) warning and visual indications on the alerting window of the central instrument
panel in the flight crew compartment. The pilots can silence the aural indications by
R pressing the “Master Warning” button, however the visual warnings will only
extinguish when smoke is no longer detected in the area.
If smoke is detected in the AFT cargo compartment or the lavatory, the system gives
CRC and visual warning to the flight crew members and visual warning only on the
FAP/CMS to the cabin crew members.
The affected area light will illuminate STEADY red on the FAP/CMS.
F4.02_P2C: Aft cargo smoke detector light on FAP F4.02_P2D: Lavatory smoke detector light on FAP
ON ON
CABIN CREW OPERATING MANUAL 4.02
AEROPLANE SYSTEMS P3
AEROPLANE SYSTEMS P4
The aft cargo area of the aeroplane being difficult to access, an extinguisher
connector located near the FAP has been installed. By discharging the halon
extinguisher completely through this connector, the halon gas flows from the two
diffusers, located in the ceiling of the AFT cargo compartment (See also Chapter
10.03 page 6)
The warning light on the FAP will only extinguish when smoke is no longer detected
in the area.
CABIN CREW OPERATING MANUAL 4.03
AEROPLANE SYSTEMS P1
he lavatory waste bin is equipped with an automatic fire extinguisher that contains
R 120g of chemical product Bromotrifluoromethane (Halon 1301 - CF3 Br)
4.03.2 ACTIVATION
If there is a fire in the waste bin, the fire extinguisher operates automatically.
When the temperature reaches approximately 78°C (17 4°F) the plug installed in the
end of the discharge tubes melts and lets the agent flow into the waste bin.
IMPORTANT: Due to the difficulty to access the lavatory automatic fire extinguisher a
daily check is normally done by engineering.
According to operator standard procedures, the cabin crew could be asked to
perform the pre-flight check as well (checking that the plugs on the extinguisher
nozzles are still in place).
In all cases cabin crew must always check that the waste bin flap cover is properly
closed.
AEROPLANE SYSTEMS P1
The emergency lighting system has the purpose to guide the aeroplane occupants to
the exits in case of essential power failure. In case of activation, the system has a 10
minutes capacity.
4.04.1 DESCRIPTION
AEROPLANE SYSTEMS P2
4.04.2 LOCATION
Note: The emergency light location may vary according to aeroplane versions.
4.04.3 ACTIVATION
AEROPLANE SYSTEMS P1
4.05.1 DESCRIPTION
The system is gaseous and consists of a main high-pressure cylinder located in the
flight crew compartment, behind the Captain‘s seat.
This oxygen cylinder supplies the flight crew members through Quick Donning Masks
and the passengers through individual masks.
The oxygen cylinder is of a variable capacity according to the ATR aeroplane type
(See chart table), and the oxygen system capability allows supplying the passengers
with a continuous diluted flow for duration of 30 min.
The cabin crew members use a portable unit (Bottle stowed under each cabin crew
seat) when in need for oxygen (See Emergency equipment chapter 7.02 p. 2).
4.05.2 ACTIVATION
When the cabin altitude reached 10.000 ft, a red visual light and an aural warning will
come on in the flight crew compartment.
There is no cabin mask drop out system. When oxygen is needed, the flight crew
members will activate the flow of oxygen manually by pressing the “PAX SUPPLY”
push button.
ON ON
The PAX SUPPLY valve controls the flow of oxygen into the cabin.
AEROPLANE SYSTEMS P2
To cabin
To flight crew
compartment
F4.05_P2A: Oxygen supply from flight crew compartment to cabin outlets ATR 200/300
O2 flow
indicator
F4.05_P2B: ATR 200/300 oxygen outlet F4.05_P2C: ATR 200/300 oxygen mask
CABIN CREW OPERATING MANUAL 4.05
AEROPLANE SYSTEMS P3
To cabin
To flight crew
compartment
F4.05_P3A: Oxygen supply from flight crew compartment to cabin modules ATR 500/600
O2 flow
indicator
F4.05_P3D: ATR 500/600 oxygen mask
Pin
AEROPLANE SYSTEMS P4
High pressure
1870 L 2182 L 2182 L 2182 L
cylinder
% of pax
supplied with 10% 10% 25% 25%
O2
Module Module
opened by opened by
Connected by Connected by crew with crew with
O2 masks
crew crew MRT. MRT.
Pull on mask Pull on mask
for flow for flow
AEROPLANE SYSTEMS P5
ATR offers the option to install an individual oxygen system for 100% of the
passengers.
The 100% oxygen supply to the occupants is obtained by installing above each
passenger seat an oxygen mask module containing two masks.
Supplementary oxygen mask modules, containing two masks per module, are
also installed in the vicinity of the front and rear attendant stations and in the
lavatory
ATR offers also the possibility to install an automatic opening of the PSU.
Control of the whole 100% oxygen with automatic opening of the PSU option
system is from a three position guarded switch “Off-Auto-On” installed on the
oxygen panel on the flight crew compartment overhead instrument panel.
The PSU open automatically at 13.250 ft cabin altitude providing the switch in the
flight crew compartment panel is on AUTO.
.
INADVERTENT CABIN MASK DEPLOYMENT
On ATR 500/600 series, and on 100% oxygen option models, inadvertent cabin mask
deployment may occur in case of heavy turbulence or hard landing. In these
circumstances, cabin crew should not attempt to restore the mask into the oxygen
module.
Each cabin crew member is equipped with a 120 l portable oxygen bottle, stowed
under the cabin crew seat. One bottle permits a continuous diluted flow to one crew
member at 13 000 ft for a duration of 30 minutes on Hi-flow at 4 litres per minute
(See Emergency equipment chapter 7.02 p. 2).
CABIN CREW OPERATING MANUAL 4.05
AEROPLANE SYSTEMS P6
The oxygen masks are of the quick donning inflatable harness type (EROS), stowed
in a container at each flight crew station and observer station, and next to the smoke
goggles stowage:
Smoke goggles
AEROPLANE SYSTEMS P7
Oxygen is provided to the 2 flight crew members plus 1 observer (Or cabin crew)
for duration of 120 minutes at demand flow.
1. Squeezing the red release clips unlocks the container doors. It also
enables automatic inflation of mask harness when extracted from its
container
2. Adjust the mask on the face and release the clips. The masks will
automatically fit to the face
Note 1: It is important for cabin crew to be familiar with Quick Donning Mask
operation as they could be in the flight crew compartment area when an
emergency happens.
AEROPLANE SYSTEMS P1
4.06.1.1 DESCRIPTION
USB Sockets
4.06.1.2 ACTIVATION
1. System loading
2. Blank screen for the operating system to start (10 seconds)
3. ATR logo with a progress bar showing the system component
initialization.
4. Final application main screen (black and white)
5. Main page
AEROPLANE SYSTEMS P2
The audio page allows control and display of cabin announcements and music
AEROPLANE SYSTEMS P3
NOTE: The Video systems shall not be operated (CDUs shall not be
deployed) before both aircraft engines are running.
AEROPLANE SYSTEMS P4
Note: The “screen pax” displays the video of the cabin monitors to the
CMS screen.
The video file can be played, paused, stopped, fast forward or backward
using the relevant commands.
The volume (10 different levels) and brightness (4 different levels) can
also be controlled from the CMS screen.
Note: To select a new file, the current video file has to be stopped.
1. Select the “parameters” icon from the navigation bar for 3 seconds
2. Select the “video” parameter page
AEROPLANE SYSTEMS P5
Note: If the copy has failed, press “refresh” and try again
Monitors Opening:
The cabin monitors open automatically if the screens are on “OFF” position and
the “send to pax” command is selected.
The cabin monitors can also be opened by pressing the “Screen ON” commands.
NOTE
The Video systems shall not be operated (CDUs shall not be deployed)
before both aircraft engines are running.
Monitors Closing:
If the motorized folding back of the monitors is not possible it is possible to fold
the monitors back manually. Give a smooth push on the monitor. The resisting
point felt is normal. Once closed, it is not possible to open it manually. The failure
of one monitor does not affect the others.
AEROPLANE SYSTEMS P6
The IFE option consists in the installation of a video system for passengers in
order to broadcast, through dedicated LCD screens and existing passenger
address:
• Safety procedures
• Advertisement (Airlines’ partners)
• Any other entertainment (Video, music, etc)
The video screens are installed in a case integrated into the PSU area and are
spaced every two or three seats along both sides of the passengers’ cabin.
• A multi-Media player
• A rear cabin crew control panel (Video Cabin Control Unit – VCCU)
equipped with a 12,7 cm (5 inches) screen
• A Power and Video Control Unit (PVCU)
• A Cabin Display Units (CDU) along the passenger cabin, each one
equipped with a 12,7 cm (5 inches) motorized video screen
Screen brightness and sound volume in the cabin are adjusted through the
VCCU. The cabin crew is able to preview and monitor what is displayed on
passenger cabin through a 12,7 cm (5 inches) screen. The cabin crew also
controls the position of the screens (folded or unfolded) in the cabin.
As an optional feature (not yet available), the system will be capable to display
live-views from the inside or the outside of the aeroplane through the
installation of dedicated cameras.
CABIN CREW OPERATING MANUAL 4.06
AEROPLANE SYSTEMS P7
4.06.2.1 DESCRIPTION
The Power and Video Control Unit (PVCU) is installed in the rear luggage
compartment area at the back of the FAP.
F4.06_P7B: PVCU
CABIN CREW OPERATING MANUAL 4.06
AEROPLANE SYSTEMS P8
The multi-media player and the Video Cabin Control Unit (VCCU) are located at the
rear cabin crew station.
MMPU
VCCU
CAM
CAM 3
1
CAM
4
CAM
2
ON/OFF
CTRL DVD
PAX
F4.06_P8A: FAP, MMPU and VCCU
CABIN CREW OPERATING MANUAL 4.06
AEROPLANE SYSTEMS P9
PVCU
F4.06_P9A: PVCU
PVCU Input
• Power supply
• Multi Media Player
• Instructions for safety labels
• 4 additional video signals
PVCU Output:
• Cabin Display Units (left side)
• Cabin Display Units (right side)
• Cabin crew screen (VCCU)
• Audio to passenger adress system
The Cabin Display Units (CDU) are installed in a case integrated into the PSU
area and are spaced every second row along both sides of the passengers’ cabin.
They are composed of a case and a motorized 12,7 cm (5 inches) LCD screen.
CABIN CREW OPERATING MANUAL 4.06
AEROPLANE SYSTEMS P 10
In the “closed” position, the screen is folded in the PSU. It is oriented downward
when in the “deployed” position.
Screens are deployed when video signal is received and retracted when video
signal stops.
AEROPLANE SYSTEMS P 11
All CDU are connected in parallel so that the failure of one of the screens does
not cause the complete system failure.
The shape and the color of the case is in harmony with the PSU characteristics
and is waterproof.
The locking and unlocking mechanism is installed inside the PSU, not visible to
the passengers.
Furthermore, the location and the size of the screens do not reduce the view of
the passenger through the cabin even when deployed.
Safety labels (“Fasten your seat belt” and “No smoking”) are repeated just above
the screen so that every passenger will have in sight these labels.
The video system is linked to the passenger address via PVCU (Power & Video
Control Unit). The passenger address amplifier provides sufficient power output to
the loudspeakers to give adequate sound level at each passenger seat under
normal condition. The rear cabin crew can adjust sound volume.
Priority is given to announcements (from the cabin crew or pilot) when video is
displayed.
CABIN CREW OPERATING MANUAL 4.06
AEROPLANE SYSTEMS P 12
4.06.2.2 ACTIVATION
COMMUNICATION P1
5.00 CONTENTS
5.01.1 DESCRIPTION
5.01.2 ACTIVATION
5.02.1 INTRODUCTION
5.02.2 DESCRIPTION
5.02.3 INTERPHONE SYSTEM
5.02.4 P.A SYSTEM
COMMUNICATION P1
5.01.1 DESCRIPTION
R Two pictograms for “NO SMOKING or NO ELECTRONIC DEVICE” and “FASTEN
SEAT BELT” signs can be found on each PSU (With No smoking placards next to the
air vents).
In the lavatory LSU, the “FASTEN SEAT BELTS” sign has been replaced by a
“RETURN TO SEAT” sign.
5.01.2 ACTIVATION
R The “FASTEN SEAT BELTS” and “RETURN TO SEAT” signs as well as the “NO
SMOKING / NO DEVICE” cabin signs are controlled from the flight crew
compartment. When any cabin sign is selected, it is accompanied by a single HI
chime in the cabin.
F5.01_P1C: No-smoking and Fasten seat belts control switches (Flight crew compartment
overhead panel)
CABIN CREW OPERATING MANUAL 5.02
COMMUNICATION P1
JAN 12
C.C.O.M INTERPHONE AND PUBLIC ADDRESS SYSTEM
5.02.1 INTRODUCTION
To facilitate the communication on board, the ATR 42 and 72 are equipped with 1
cabin interphone handset located at the rear of the aeroplane at the main cabin
crew station area.
NOTE:
As an option, and on ATR 72 only, an additional and identical cabin interphone
handset can be installed in the forward area, next to the front cabin crew station.
Cabin optional additional interphone handset (Fwd) Cabin interphone handset (Rear)
COMMUNICATION P2
• 2 flight crew compartment audio control panels located on the central console
(inboard each flight crew seats)
• 3 headsets, one for each flight crew and one for the observer
• 2 flight crew compartment microphones located outboard each flight crew
seats and one observer microphone located above the observer seat
Flight crew compartment microphones Flight crew compartment audio control panels
COMMUNICATION P3
• Passenger Address
• Interphone service between cabin and flight crew compartment
It is composed of:
• A fixed cradle with control buttons and “in use” Indicator lights (One light for
each function)
• A handset with a “Push-to-talk” button (PTT)
Type 1 Type 2
COMMUNICATION P4
The cabin and flight crew interphone system allow the making and receiving of calls
between the cabin crew station(s) and the flight crew compartment.
When the flight crew makes a call to the cabin, the following signs appear:
COMMUNICATION P5
The flight crew compartment interphone system does not have a specific command
to make an emergency call to the cabin. Therefore it is common procedure for the
flight crew to signal the emergency by calling 3 times in a row.
The signs are:
2. Press the “CALL” button on ATR 500/600 or “INT” button on ATR 200/300
The line indicator confirms the line activation
(Green on ATR 500/600 or pale amber on ATR 200/300)
4. Hang up the handset for system reset (All lights will go off)
COMMUNICATION P6
The cabin crew members can contact the flight crew compartment either in normal or
emergency mode.
2. Press the “CALL” button on ATR 500/600 or “INT” button on ATR 200/300
The line indicator confirms the line activation
(Green on ATR 500/600 or pale amber on ATR 200/300)
4. Hang up the handset for system reset (All lights will go off)
F5.02_P6A: Normal call line indicator F5.02_P6B: Normal call line indicator
ATR 500/600 ATR 200/300
When making a NORMAL call to the pilots, the indications inside the flight crew
compartment are a repetitive continuous Hi-Low chime and a CALL light that
illuminates in cyan on the overhead panel.
The pilots will press the reset button to cancel the Hi-Low chime and the light, and
answer the call using their microphone.
CALL
COMMUNICATION P7
Note: When the interphone is not equipped with an “EMER” button, it is common
procedure to signal the emergency of the call by pressing 3 times the “INT”
button.
2. Press the “EMER” button on ATR 500/600 or “INT” button 3 times on ATR 200/300
The line indicator confirms the line activation
(Flashing Red on ATR 500/600 or steady pale amber on ATR 200/300)
4. Hang up the handset for system reset (All lights will go off)
F5.02_P7A: Emergency call line indicator F5.02_P7B: Emergency call line indicator
ATR 500/600 ATR 200/300
When making an EMERGENCY call to the pilots, the indications inside the flight crew
compartment are the same than for a NORMAL CALL (a repetitive continuous Hi-
Low chime, a CALL light that illuminates in cyan on the overhead panel) with the
addition of an EMER light that illuminates in amber on the ATR 500/600 only.
The pilots will press the reset button to cancel the Hi-Low chime and the light, and
answer the call using their microphone.
EMER
CALL
COMMUNICATION P8
On ATR 72 only, when an additional optional handset is installed near the forward
cabin crew seat:
COMMUNICATION P9
All calls (Normal or emergency) coming from the flight crew compartment will
display the same indications as described before (Hi-chime + Flight crew
compartment light on FAP) with the addition of:
• The white light next to the handset on 600 series or on the top corner of the
cabin/cargo door on 500 series
F5.02_P9A: Flight crew compartment to cabin call indications, with additional option ATR 72
All calls (normal or emergency) from any cabin handset to the flight crew
compartment will follow the same procedure and aural/visual indications as
described before.
An emergency call from any cabin station will override a call already
engaged by the other cabin station.
Calls from cabin to cabin will only be of the normal mode (no emergency). It will
display the green indicator light (Next to the handset on 600 series or on the top
corner of the cabin/cargo door on 500 series) when calling from the rear to the
front.
When calling from the front to the rear, the ATTN call light will display on the on
the FAP/CMS.
Rear to FWD cabin call indication, FWD to rear cabin call indication,
with additional option ATR 72 with additional option ATR 72
COMMUNICATION P 10
ACTIVATION:
4. Hang up the handset for system reset (All lights will go off)
F5.02_P10A: P.A indicator ATR 500/600 F5.02_P10B: P.A indicator ATR 200/300
PA PRIORITIES:
T5.02_P10A: PA priorities
CABIN CREW OPERATING MANUAL 5.03
COMMUNICATION P1
Passengers can call the cabin crew from the cabin PSU or from the lavatory LSU.
When the passenger initiates a call from the Passenger Service Unit (PSU), the
following signs appear:
• One Hi chime
• Red light above passenger seat on PSU
• Forward, or mid, or rear passenger indicator light on FAP/CMS ATR 500/600
On ATR 200/300, the amber light indicator on the FAP does not indicate the call
section of the cabin.
COMMUNICATION P2
Passenger call activation can only be reset at the PSU where it has been initiated
from, by pressing the call button again.
When the passenger initiates a call from the Lavatory Service Unit (LSU) the
following signs appear:
• One Hi chime
• Red light indicator on LSU inside the lavatory
• Lavatory indicator light (ATR 500/600) or blue light indicator(ATR 200/300) on
the FAP
Lavatory call activation can only be reset from the LSU by pressing the call
button again.
CABIN CREW OPERATING MANUAL 5.04
COMMUNICATION P1
Since the flight crew compartment windows do not open, a pilot communication hatch
(Document door) is located at the forward LHS of the fuselage, immediately below
the captain’s side window.
It is provided to ease the communication and documentation exchange between the
ground personnel and the flight crewmembers without the ground personnel having
to access the passenger cabin.
6.00 CONTENTS
6.01 GENERAL
All emergency exits are operable from inside and outside of the cabin.
Cargo door (Not an emergency exit) Flight crew compartment escape hatch
Type I
Service door (R2) Type III emergency exit (R1)
Hatch
The left hand side cabin door called the “entrance door” is the door from where the
passengers board and disembark from the aeroplane.
The right hand side cabin door is the “service” door and is used by ground staff
(catering and luggage essentially).
The cabin doors/exits, being lower than 1,83 metres (6 Feet) from the ground, they
are not equipped with any evacuation devices.
CABIN CREW OPERATING MANUAL 6.01
All doors are continuously monitored by micro switches. A test and alert panel is
located in the flight crew compartment on the overhead panel.
The doors panel enables the flight crew to control the cabin and cargo doors status:
LOCKED or UNLOCKED.
The SW TEST pushbutton enables to test the micro switches system on cabin door
and service door and check that the alerts are active.
CABIN CREW OPERATING MANUAL 6.02
One plug type hatch located in the flight crew compartment roof is provided as an
emergency exit for the flight crew. Steps are provided for hatch access and one
escape rope is stored in a compartment on the corridor RHS.
Assist handle
ESCAPE ROPE:
The 5,3 m (17,38 feet) escape rope is stored under the hatch on the electric rack
(Right hand side).
The rope and its bracket can support a load of 450 Kg (992,08 pounds) and is
equipped with “grip / thrust” washers to avoid free fall.
6.03.1.1 DESCRIPTION
R The type I entry door is located at the rear LH side of the aeroplane. The entry door
is an outward opening type door with a net opening of 64 centimetres (25,19 inches)
wide and 1,73 metre (68,11 inches) high for ATR 42 and 72 centimetres (28,35
inches) wide and 1,75 metre (68,8 inches) high for ATR 72.
Adjustable handrail
Safety pin
Folding handrail/
assist handle
3 door locking
indicators
Assist handle
On ATR 500 and 600 series a second adjustable handrail erects automatically when
opening the door, providing that the rail safety pin is in “ground” normal position.
On ATR 200 and 300 the adjustable handrail is stowed and attached behind the rear
cabin partition wall during flight and has to be fixed to the stairs before embarking or
disembarking.
CABIN CREW OPERATING MANUAL 6.03
Assist handle
Folding handrail/
assist handle
Emergency light
Adjustable handrail
3 door locking
indicators
Safety pin
F6.03_P2B: Safety pin position on ground F6.03_P2C: Safety pin position in flight
(Handrail up when opening the door) (Handrail down when opening the door)
CABIN CREW OPERATING MANUAL 6.03
1. Pull the door control handle/lever downward, the door locking indicator turns
stripy red and white
2. Restrain the door falling outward and downward
Difficulties may be encountered for opening the entrance door from outside. This will
arise only, when all aeroplane doors and exits are closed, and if:
– First case, GPU connected to the aeroplane: A strong extract fan runs
automatically in order to cool down the avionic/electric and electronic systems.
This fan creates suction in the flight crew compartment, cabin and cargo
(deflating) and the aeroplane is in fact depressurizing itself on the ground
– Second case, Air Conditioning Unit (ACU) connected to the aeroplane: It will
slowly pressurize the aeroplane on the ground (inflating)
CABIN CREW OPERATING MANUAL 6.03
• Slightly open the service door (from outside). Move the door handle slowly
(enough for the vent flap to open and equalize pressure) since opening fully
and quickly could make the door popping out fast, with risks of injury for the
operator
OR
1. Put the safety pin in place (Only on ATR 500 and 600 series)
2. Lift the door control handle upward
3. Push the door outward
4. Restrain the door outward movement with the handrail on the LHS of the door
5. Fix the second handrail manually (Only on ATR 200 and 300 series)
1. Pull the door upward using the handrail on the LHS of the door
2. Push the door control handle downward until the door is completely locked
3. Check the 3 green locking indicators to ensure correct locking of the door
4. Remove the safety pin* from the handrail RHS and stow it in the appropriate
stowage (Only on ATR 500 and 600 series)
* NOTE: On ATR 500/600 it is crucial on all flights to remove the pin after
closing the door:
If the pin is not removed and the door is opened in an emergency situation, the
handrail will not fall to a lower position and the evacuation will be slowed down.
ATR offers the option to install an entry door and a built-in stair at the left hand
side forward area, instead of the cargo door.
This type I entry door is an outward opening door with a net opening of 92
centimetres (36,22 inches) wide and 1,81 metre (71,25 inches) high.
The door will be used for boarding and disembarking, and is not an emergency
exit.
If this door is installed, the forward left cargo compartment will then be
suppressed and access to the forward right hand side cargo compartment only
possible from outside.
Note: On a few aeroplanes, the left hand side type III exit (L1) is located further
down the cabin (At wings level).
F6.03_P7A: Optional FWD left entrance door, outside control lever (opened position)
IMPORTANT: Closing the door from outside must only be done by placing hand
into the flap casing and without touching the door control lever.
The lever must always stay positioned in between the 2 painted red lines. If the
door closing is done by pulling onto the lever, this could create abnormal
interference with the fuselage.
Door closing
hand
position
Stairs are fixed on the forward dividing wall (Electronic rack). When the door is
opened, the stairs have to be deployed manually.
STAIRS DEPLOYEMENT:
STAIRS FOLDING:
1. Fold stairs/handrail back by pulling on color coded bars until latch is engaged
2. Press on floor wheel latch pedal to unlock
3. Rotate stairs around the main axis and towards electronic rack
4. Push unit against electronic rack location until engaging securing latch
CABIN CREW OPERATING MANUAL 6.03
The type I service door is located at the rear RH side of the aeroplane. The service
door is an outward and forward opening type door with a net opening of 69
centimetres (27,16 inches) wide and 1,27 metres (50 inches) high.
Door frame
securing handle
Door Opening/closing
control handle
Note: A safety pin is available and can be inserted (from inside only) next to the door
handle in order to block it. With the pin inserted, the service door cannot be opened
from outside.
The pin must be used on ground only and must be removed before flights, so
that the door can be opened more rapidly in case of emergency.
CABIN CREW OPERATING MANUAL 6.03
Door vent
Fuselage Hook
F6.03_P10C: Gust lock push button F6.03_P10D: Gust lock pull lever
ATR 500/600 ATR 200/300
CABIN CREW OPERATING MANUAL 6.03
Note: The door vent located on top of the service door (And visible from outside)
prevents the fuselage pressurization to an unsafe level.
Put back the safety pin if necessary (If leaving the aeroplane for instance)
The safety pin has not been inserted since this is an in flight situation.
Exit control
handle
Assist handle
1. Using both hands, grab the exit control handle and assist handle
2. Pull the control handle to release the door
3. Pull the emergency exit inward
4. Throw the exit outside the aeroplane
Note: To open the emergency exit from outside, push on the flap cover and the
unit will fall into the cabin.
EMERGENCY EQUIPMENT P1
7.00 CONTENTS
EMERGENCY EQUIPMENT P1
The MMEL serves as a basis for Operators in developing their own Minimum
Equipment List (MEL).
A MEL lists the instruments and equipment that may be inoperative without
jeopardizing the safety of the aeroplane. It is developed for a specific aeroplane by
the Operator and type of operation and is approved by the appropriate authority.
MMEL MEL
Created by Created by
Manufacturer Operator
The eventual use of the MEL being subject to crew finding discrepancies with safety
equipment or aeroplane systems, it is therefore very important that all crew perform
genuine and comprehensive pre-flight checks at all time.
CABIN CREW OPERATING MANUAL 7.02
EMERGENCY EQUIPMENT P1
DESCRIPTION:
The manual release tool is only available on 500/600 series with oxygen “modules”.
It is a flat metallic device equipped with two ends: one sharp extremity and another
flat and curved one.
ACTIVATION:
The MRT is used in order to manually open the oxygen modules, by placing the
sharp end into the oxygen module hole.
Note: It can be used as well to lock or unlock the lavatory from outside, using the
curved flat side.
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P2
Portable oxygen bottles (Scott Type 5500) are available on board for first aid
purposes, and to satisfy cabin crew member’s oxygen needs when walking around
the cabin to perform the required duties during slow decompression or post rapid or
explosive decompression.
DESCRIPTION:
The portable oxygen bottle is a green cylinder containing 120 litres of oxygen and
composed of the following elements.
F7.02_P2A: Portable oxygen bottle Scott type 5500 F7.02_P2B: Portable oxygen
bottle location
EMERGENCY EQUIPMENT P3
ACTIVATION:
Note: The oxygen will only flow when both conditions are met - Mask connected +
bottle tap valve opened.
The cabin crew member should follow certain precautions while administering
oxygen to a passenger:
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P4
DESCRIPTION:
ACTIVATION:
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P5
The HALON fire extinguisher acts by removing the oxygen element from the fire
triangle. It is most effective on class B or C fires, however it can also be used on
class A fires (refer to chapter 10.03 p 2 – Classes of fire)
DESCRIPTION:
The HALON extinguisher is a red cylinder containing Bromo chloro difluoro methane
gas (liquefied gas), also known by the trade name Halon 1211, or BCF, or Freon
12B1.
EMERGENCY EQUIPMENT P6
ACTIVATION:
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P7
The portable water fire extinguisher Walter KIDDE acts by removing the heat element
from the fire triangle. It is to be used on class A fires only.
(See Chapter 10.00 - Emergency Procedures)
DESCRIPTION:
The Walter Kidde extinguisher is a grey cylinder containing 2 litres of water mixed
with an anti-icing additive.
It is composed of the following elements:
ACTIVATION:
• Turn the handle clockwise (the wire will break automatically) until the CO2
cartridge is punctured
• Press the trigger
• Aim at the base of fire
PRE-FLIGHT CHECK:
• Availability and correct location as per the emergency equipment diagram
• Expiry Date (6 months validity from the revision date)
• The CO2 cartridge is available
• The safety wire is intact
CABIN CREW OPERATING MANUAL 7.02
EMERGENCY EQUIPMENT P8
DESCRIPTION:
The PBE is a device that completely encloses the head of the wearer and seals
around the neck with an elastic membrane. The unit is vacuum sealed in a bag and
installed in a protective stowage box within the aeroplane cabin.
EMERGENCY EQUIPMENT P9
The hood encloses the head of the wearer and is sealed to the wearer by the neck
seal.
When the wearer breathes through the oronasal mask, the exhaled breath is routed
through the KO2 canister. The KO2 canister removes water vapour and CO2 and adds
oxygen before the gas is returned to the interior of the hood for inhalation.
CABIN CREW OPERATING MANUAL 7.02
EMERGENCY EQUIPMENT P 10
ACTIVATION:
EMERGENCY EQUIPMENT P 11
During the donning sequence, the chlorate candle is activated when the adjustment
straps are pulled forward. The oxygen generated by the chlorate candle will inflate
the hood, providing adequate initial breathing volume and accomplishing some
purging of the hood with excess gas generation.
If the chlorate cartridge fails to activate, the hood is still usable. The wearer will have
to stick fingers into the neck seal to allow a large lung inhalation and exhale strongly
into the oronasal mask in order to activate the system.
Following use, after a sufficient cooling period, the expended PBE should be isolated
in an airtight container for disposal.
At the completion of the flight, the expended PBE must be delivered to maintenance
for authorized disposal.
Expended PBE hood contains un-reacted oxidizing material and strong alkali
materials. The PBE is intended for single use only and there are no reusable or
repairable components.
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P 12
The protective gloves are kept in the flight crew compartment. The gloves are for use
of crew member to grasp hot metal or burning parts.
The protective gloves are kept in the flight crew compartment behind the captain’s
seat.
The pre-flight check is the flight crew responsibility.
The crash axe is used to cut or break through light structure, panels and windows
(The blade shaped end is used for cutting and the sharp end for piercing or
breaking).
It has an insulated handle resistant to high voltage up to 2000 Volts.
The crash axe is kept in the flight crew compartment behind the first officer’s seat.
The pre-flight check is the flight crew responsibility.
CABIN CREW OPERATING MANUAL 7.02
EMERGENCY EQUIPMENT P 13
7.02.9 FLASHLIGHT
The flashlights are used only in case of emergency (poor visibility due to darkness or
smoke).
They are located under each cabin crew seat (On ATR 42 series, due to the absence
of forward seat, one flashlight is located in the forward overhead locker or forward
equipment stowage)
DESCRIPTION:
ACTIVATION:
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P 14
ATR offers the possibility to replace the basic cabin flashlights by “DME”
flashlights with a red led signaling the battery charge.
ACTIVATION:
The flashlight will activate automatically when it is removed from its retention
bracket, and will turn off automatically, when put back into the retention bracket.
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P 15
7.02.10 MEGAPHONE
All ATR 72 aeroplane are equipped with 1 megaphone whereas ATR 42 does not
count any.
DESCRIPTION:
Mouthpiece
Carrying strap
F7.02_P15A: Megaphone
ACTIVATION:
• Secure the megaphone around your neck using the carrying strap
• Press and hold the push to talk switch, and speak in the mouthpiece
The megaphone should not be used near any ears as the amplified sound can cause
damage to the inner ear.
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P 16
The life-jacket is installed under the passenger seat in a sealed pouch. Relevant
placards are installed on the back-side of the seats and on forward bulkheads.
F7.02_P16A: Life jacket under seat location F7.02_P16B: Life jacket pouch
DESCRIPTION:
The life jacket is “Aerazur C 10” adult model, made of a single yellow chamber.
This life jacket can be adapted on children.
Light
Oral inflation tube
CO2 Cartridge
EMERGENCY EQUIPMENT P 17
ACTIVATION:
The oral inflation system can also be used to release gas by pressing the valve at
the tube ends.
The life jacket can be adjusted on a child with minimum weigh of 15,8 kilograms
(35 pounds). Indeed, the life jacket will have to be inflated and the strap passed
between the child’s legs before buckle in up. This will avoid the jacket slipping
over the child’s head.
F7.02_P17A: Aerazur life jacket on adult F7.02_P17B: Aerazur life jacket on child
(Strap around waist) (Strap between legs)
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P 18
A minimum of one first aid kit is provided on board the ATR aeroplane.
Standard delivery is with one first aid kit on ATR 42 and two on ATR 72.
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P 19
F7.02_P19A: Portable ELT ADT 406 S (Survival) Flight bag and wall mounting bracket
DESCRIPTION:
• A beacon transmitter
• A whip antenna
• A water sensor / identification module
• An ON/OFF/ARMED toggle switch
• A test push button
• An indicator light
• An aural indicator
• A floatation help device (Black foam)
• A 6 metres long lanyard
EMERGENCY EQUIPMENT P 20
ACTIVATION:
Indicator light
Whip
antenna
ON/OFF/ARMED
Toggle switch
Test push
button
Flotation
device
Water
sensor /
Identification
module
EMERGENCY EQUIPMENT P 21
OPERATION ON LAND:
• The ELT will start emitting the distress signal after another 30 seconds
• Operation will be confirmed when a regular on/off visual and audio signal
appears every 0.5 seconds
• The ELT should be placed in a high elevation area
OPERATION ON WATER:
After 30 seconds (No self test) a regular audio and visual indicator every 0.5
seconds will confirm the normal operation of the ELT.
PRE-FLIGHT CHECK:
EMERGENCY EQUIPMENT P1
A fixed Emergency Locator Transmitter (ELT ADT 406 AF) is located above the rear
cabin crew station, in the ceiling area.
DESCRIPTION:
ACTIVATION:
The fixed ELT will activate automatically (On impact) on condition that the switch in
the flight crew compartment is on “AUTO” position.
PRE-FLIGHT CHECK:
The pre-flight check is done from the flight crew compartment. The pilots will test the
good operation of the ELT by pressing the X-MIT ALERT test button located on the
EMER LOC XMRT overhead panel.
EMERGENCY EQUIPMENT P2
*Information
The digital 406 MHz beacons offer many advantages over analog 121.5/243 MHz
beacons. With a 406 MHz beacon, the position of the distress can be relayed to
rescue services more quickly, more reliably and with greater accuracy.
CABIN CREW OPERATING MANUAL 8.00
8.00 CONTENTS
ATR 72-500/600
1 Halon extinguisher
1 PBE
1 First Aid Kit
AFT RHS AREA
ATR 72-200
1 Halon extinguisher
1 PBE
1 First Aid Kit
4 O2 Masks
AFT RHS AREA
ATR 42-500/600
1 Water extinguisher
1 PBE
1 Halon extinguisher
1 PBE
1 First Aid Kit
1 Flashlight
1 O2 bottle + mask
1 Life Jacket
2 MRT
ATR 42-300
1 Water extinguisher
1 PBE
1 Halon extinguisher
1 PBE
1 First Aid Kit
5 O2 Masks
1 Flashlight
1 O2 bottle + mask
1 Life Jacket
NORMAL PROCEDURES P1
9.00 CONTENTS
9.01 INTRODUCTION
NORMAL PROCEDURES P1
CRM was developed as a response to new insights into the causes of aeroplane
accidents. Many accidents were caused by the inability of crew to respond
appropriately to the situation in which they find themselves.
For example, inadequate communications between crew members and their parties
lead in turn to a loss of situational awareness, a breakdown in teamwork in the
aeroplane, and ultimately to a bad decision or series of decisions which resulted in
serious incident or a fatal accident.
CRM can therefore be defined as a management system, which makes optimum use
of all available resources – equipment, procedures and people – to promote safety
and enhance the efficiency of flight operations.
The successful conduct of a flight depends not only on a high standard of technical
knowledge and skills but also on good CRM skills. It starts with the necessity to use a
standard and correct terminology on board in order to allow a good coordination and
communication between the flight crew and the cabin crew.
Based on the technical information provided in this manual, the pre-flight briefing
related to the operation of the ATR aeroplane is to be developed by operators as per
their standard operating procedures.
CABIN CREW OPERATING MANUAL 9.02
NORMAL PROCEDURES P1
When the cabin crew member gets on board, the ground service buses located on
the FAP/CMS should be activated for electrical power distribution.
EXIT
The cabin crew member has the responsibility of the pre-flight check of aeroplane
systems and emergency equipments in order to make sure that the flight can be
performed with the maximum safety. On ATR, certain checks of aeroplane systems
and safety equipment will be done individually, others collectively with the flight crew
members.
CABIN CREW OPERATING MANUAL 9.02
NORMAL PROCEDURES P2
The cabin crew will confirm the good operation of the interphone:
• Normal call: Cabin to flight crew compartment
To contact the flight crew, the cabin crew member should perform:
Type 2 interphone on the ATR 42-300 and 72-200 is not equipped with an EMER
button.
“CALL” BUTTON (Type 1 ATR 500/600) or; .......PRESS TO START THE COMMUNICATION
“INT” BUTTON (Type 2 ATR72-200/42-300) .......PRESS TO START THE COMMUNICATION
NORMAL PROCEDURES P3
“PA” ……………………………………..PRESS
ANNOUNCEMENT ..…………………………………..START
T9.02_P3A: PA system
CABIN CREW OPERATING MANUAL 9.02
NORMAL PROCEDURES P4
The check of the emergency light is located on the FAP at the rear of the cabin
above the cabin crew seat.
On the FAP, the cabin crew member must lift the lid guarded and switches on the
EMER light button. The EMER light button connects the emergency lights system in
all of the different area of the aeroplane.
The cabin crew member will check the following items: Exit lights, exit signs, ceiling
light and presence of the floor path marking.
When the test is completed, the cabin crew member should reset the test by
repressing the emergency light button to switch off the emergency lights (See
chapter 4.04 page 2).
NORMAL PROCEDURES P5
Due to the difficulty to access the lavatory automatic fire extinguisher a daily check is
normally done by engineering.
According to Airlines procedures, the cabin crew could be asked to perform the pre-
flight check as well (Checking that the plugs on the extinguisher nozzles are still in
place).
In all cases cabin crew must always check that the waste bin flap cover is properly
closed (See chapter 4.03 page 1).
The temperature of the aeroplane is managed by the flight crew from the flight crew
compartment overhead panel.
The cabin crew members do not have to perform a pre-flight check.
Only the ground personnel can check the level of water (See location in Chapter 3.04
page 3).
The cabin crew members do not have to perform a pre-flight check.
CABIN CREW OPERATING MANUAL 9.02
NORMAL PROCEDURES P6
If the cabin crew member is not satisfied with the pre-flight check of any of the
equipment it should be reported to the flight crew members.
Note: PROTECTIVE GLOVES and CRASH AXE being located in the flight crew
compartment, their pre-flight check falls under the flight crew responsibilities, unless
otherwise specified by operator’s standard operating procedures.
CABIN CREW OPERATING MANUAL 9.03
NORMAL PROCEDURES P1
Phase 3: Cruising
This phase involves the part of the flight on which the aeroplane is steady at a flight
planned altitude and ends at the descent.
Phase 5: Landing
This phase begins at the landing gear touchdown and ends when the aeroplane has
vacated the runway.
Statistically, 90% of unplanned evacuations were the results of events that occurred
during those phases.
CABIN CREW OPERATING MANUAL 9.03
NORMAL PROCEDURES P2
The purpose of the sterile flight crew compartment policy is to allow the flight crew to
focus all their attention on their workload and is applicable during the critical phases
of the flight.
The cabin crew members should not try and contact the flight crew in any ways
unless an abnormal situation occurs (ex: fire or smoke in the cabin; abnormal noises
or vibrations…)
Once the cabin crew has completed his/her pre-flight safety, service duties and
checks, the captain will authorize to start passengers’ boarding.
The cabin must be in condition to receive the passengers safely (curtains folded and
secured, unobstructed access to doors and exits…).
On ATR 72, the cabin crew must ensure that the tail prop has been properly
positioned (See chapter 3.07 page 1).
NORMAL PROCEDURES P3
9.03.2.2 BOARDING
During boarding, and for security reasons, the cabin crew member should check
each boarding card in order to ensure that the destination is in accordance with the
flight.
The cabin crew member should assist passengers in the cabin in order to facilitate
the flow of passengers. The cabin crew member should anticipate on the oversize
luggage carried on board.
a) Passenger seating
An operator shall establish procedures to ensure that passengers are seated where,
in the event that an emergency evacuation is required, they may best assist and not
hinder evacuation from the aeroplane.
Each passenger above 2 years old should have an individual seat equipped with a
seat belt. Infant travelling on an adult’s lap should be offered an “infant seat belt /
Loop-belt”, acceptable to the Authority.
For safety reasons, it is recommended not to seat the following passengers near an
emergency exit:
• Children
• Disabled passenger
• Pregnant or obese passenger
• Deportees
b) Smoking on board
The cabin crew should enforce the “No smoking” rules any time the “No smoking”
cabin sign is illuminated. Smoking regulations should be applied by everyone,
including all crew members.
c) Door closing
After the flight crew authorization, and only after all passengers are seated, the cabin
crew member can close the doors, ensuring that the tail prop has been removed and
properly stored (ATR 72 only).
Even though the Captain has the mean to check the status of cabin doors, cabin
crew should still confirm the proper closing and locking of the doors.
Once a door is closed, it is not allowed to be re-opened except on Captain’s
permission.
CABIN CREW OPERATING MANUAL 9.03
NORMAL PROCEDURES P4
• The location and use of oxygen equipment, on ATR equipped with the 100%
oxygen option (Demonstration of standards “Outlet” or “Module” systems is
subject to operators standard operating procedures)
• The use of safety belts, including how to fasten and unfasten the safety belts
• The location and use of life jackets (if required for the flight)
On ATR models equipped with the optional IFE system, parts or all of the briefing
may be provided by an audiovisual presentation.
CABIN CREW OPERATING MANUAL 9.03
NORMAL PROCEDURES P5
During night time take off, the cabin lights should be reduced to the lowest in order to
facilitate night time vision.
b) “Cabin Ready”
After the aeroplane is completely secured and the cabin crew members are seated
on their respective seats, the senior cabin crew member (SCCM) will pass the “Cabin
Ready” check to the flight crew members via the interphone.
At this stage of the flight phase, each cabin crew member must perform the silent
review in order to prepare for possible abnormal situations.
During the silent review, cabin crew remains A.L.E.R.T :
NORMAL PROCEDURES P6
CABIN SECURING
PASSENGER SEATBELT …………..………………..…FASTENED
SCREENS ……………………………………FOLDED
CATERING ……………………………………STOWED
TROLLEYS ……………………………………STOWED
LATCHES ……………………………………LOCKED
NORMAL PROCEDURES P7
• Smoking regulations
• Use of safety belts including the safety benefits of having safety belts
fastened when seated, irrespective of seat belt sign illumination
Passengers must remain seated until the seat belt sign is switched off, whereas
cabin crew could be allowed to leave their seats on Captain’s authorization.
At this stage of the flight, cabin crew should be able to identify any abnormal smell,
noises or anything that can compromise safety.
Cabin crew should maintain continuous vigilance and be alert through the whole
flight. The following areas should be monitored regularly:
• Lavatory
• Flight crew compartment
The cabin crew member ensures that passengers respect the safety instructions
such as “No smoking”,” Fasten seatbelt” when the cabin signs are switched on.
During this phase, most of the time is spent taking care of passengers comfort.
INFLIGHT MONITORING
CABIN …………..………………..………MONITORED
NORMAL PROCEDURES P8
During night time landing, the cabin light should be reduced to the lowest in order to
facilitate night time vision.
At this stage, the senior cabin crew member should have filled in the cabin logbook in
order to report any cabin discrepancies.
CABIN CREW OPERATING MANUAL 9.03
NORMAL PROCEDURES P9
PRE-LANDING DUTIES
PASSENGER SEATBELT …………..……………………..…FASTENED
SCREENS ………………………………………FOLDED
CATERING ………………………………………STOWED
TROLLEYS ………………………………………STOWED
LATCHES ………………………………………LOCKED
b) “Cabin ready”
After the aeroplane is completely secured and the cabin crew members are seated
on their respective jump seats, the senior cabin crew member (SCCM) will pass the
“Cabin Ready” check to the flight crew members via the interphone.
At this stage of the flight phase, each cabin crew member must perform the silent
review in order to prepare to a possible abnormal situations.
During the silent review, cabin crew remains A.L.E.R.T :
CABIN CREW OPERATING MANUAL 9.03
NORMAL PROCEDURES P 10
The cabin crew member should remain seated until the aeroplane arrives at the
parking stand.
After the aeroplane has come to a complete stop and engines are switched off, the
Captain should switch off the “Fasten seat belt” sign allowing passengers to stand
up.
a) Door Opening
After the flight crew authorization, the cabin crew member can open the doors.
On ATR 72 only, the cabin crew must ensure the tail prop has been put in place
before passengers’ disembarkation (See chapter 3.07 page 1)
b) Passenger disembarkation
Cabin crew members should control the flow of passengers and ensure that
everyone complies with the “No smoking” regulations.
Before leaving the aeroplane, cabin crew must perform a post flight security check in
order to ensure that no objects have been left on board. All accessible compartments
must be controlled.
If the aeroplane is left unattended for an unlimited amount of time and as specified by
operators standard operating procedures, all access to the aeroplane should be
secured.
R2 service door opening from outside can be prevented by the cabin crew inserting
the safety pin into the door lever (See chapter 6.03 page 8).
CABIN CREW OPERATING MANUAL 9.04
NORMAL PROCEDURES P1
Refuelling procedures are subject to “National aviation authorities” and may also vary
according to airport local regulations.
On ATR, the refuelling is done on the right hand side of the aeroplane (under the
wing of ATR 42 or under the landing gear bay of the ATR 72)
At all time during the refuelling process, the cabin must remain secured and cabin
crew will ensure that the curtains are folded and secured (with curtain loops) and that
the aisle and exits are free from any obstruction (Ready for an eventual evacuation).
ANNOUNCEMENT …………..……………………..…………………….MADE
When the tanker is disconnected from the aeroplane, the flight crew will inform the
cabin crew members and passengers of the end of refueling.
During a stopover, cabin crew will make sure that the remaining passengers respect
the safety regulations such as NO SMOKING.
A transit announcement will instruct passengers of procedures to be followed during
the stopover. At all time the aisle and exits must remain clear of any obstacles.
EMERGENCY PROCEDURES P1
10.00 CONTENTS
10.02 TURBULENCE
10.03 FIRE
10.04 DECOMPRESSION
EMERGENCY PROCEDURES P2
EMERGENCY PROCEDURES P1
Flight crew and cabin crew should function as one team with a common goal: flight
safety.
During operations and in their duties related to the safety of passengers and flight,
the cabin crew should at all time liaise with the flight crew members.
Any situation, feeling, behavior, observation that alerts the cabin crew members to a
possible threat to flight safety, must immediately be reported to the flight crew
members.
A cabin crew can play a crucial role by giving information to the flight crew in a timely
and accurate manner. A clear, concise and specific vocabulary needs to be used.
EMERGENCY PROCEDURES P1
Turbulence is a stream of air in irregular motion that normally cannot be seen and
often occurs unexpectedly. It can be created by a number of different conditions such
as:
• Thunderstorms
• Mountainous areas
• Jet streams
• Sudden temperature changes
• Light/Moderate turbulence
• Anticipated severe turbulence
• Un-anticipated severe turbulence
10.02.1 LIGHT / MODERATE TURBULENCE
During turbulence, in the absence of any instructions from the flight crew, the senior
cabin crew member shall be entitled to discontinue non-safety related duties and
advise the flight crew of the level of turbulence being experienced and the need for
the fasten seat belt signs to be switched on. This should be followed by the cabin
crew securing the passenger cabin and other applicable areas.
The flight crew will brief the cabin crew members of the expected turbulence and its
severity. The seat belt sign will be illuminated in order for the cabin crew to inform the
passengers, complete a thorough cabin securing and store any loose items (ex:
service trolleys). All services should be stopped.
After reporting the cabin status to the flight crew, each cabin crew will then secure
themselves in their respective stations.
Once the turbulence has passed and the “Fasten seat belt” sign has been switched
off, cabin crew will complete a cabin walk around to report the cabin state and any
possible injuries, administering first aid if and where necessary.
CABIN CREW OPERATING MANUAL 10.02
EMERGENCY PROCEDURES P2
That type of turbulence appearing suddenly will not allow the flight crew to warn the
cabin crew in advance. Therefore, to alert the cabin of the severity of the turbulence
and potential danger, the flight crew will switch both cabin signs OFF/ON and make
a PA announcement.
At this stage, cabin crew should immediately seat down on the nearest available
seat and inform passengers to secure themselves.
Once the turbulence has passed and the “Fasten seat belt” sign has been switched
off, cabin crew will complete a cabin walk around to report the cabin state and any
possible injuries, administering first aid if and where necessary.
T10.02_P2A: Turbulences
CABIN CREW OPERATING MANUAL 10.03
EMERGENCY PROCEDURES P1
An in-flight fire is probably the most serious in-flight emergency. It is imperative that
no time is lost dealing with the situation since any fire, no matter how small, may
rapidly become out of control, if not dealt with quickly.
Fire cannot exist without all of these 3 elements in place and in the right proportions.
Fire can be extinguished by removing any one of the elements of the fire triangle.
N
HE
E
YG
AT
OX
Fire
FUEL
EMERGENCY PROCEDURES P2
Multiple classification systems exist, with different designations for the various
classes of fire. This manual refers to the American classification, the most commonly
used internationally.
Class A and C are the most commonly encountered fires on board aeroplane.
It is important for cabin crew to select the appropriate fire extinguisher, according to
the class of fire.
*Note:
If the halon extinguisher is used on a class A fire, cabin crew will need to cool down
the area with any non alcoholic liquid (water, juice, tea).
EMERGENCY PROCEDURES P3
Cabin crew should maintain continuous vigilance and be alert to any indication of a
fire.
Some of the prevention duties of the cabin crew may be:
Cabin crew member will have to deal with a fire situation alone if on ATR 42 or in a
team of 2 cabin crew on ATR 72.
Cabin crew member(s) will have to simultaneously hold the following roles:
• Fire fighter
• Communicator
• Back-up
• Crowd controller
The fire fighter is the person that discovers the fire, taking the nearest appropriate fire
extinguisher and preparing to fight it.
• Fire location
• Fire source
• Severity/density of fire and/or smoke (colour / odour)
• Number of fire extinguishers used and remaining
EMERGENCY PROCEDURES P4
The crowd controller main role will be to calm and reassure passengers making sure
panic is avoided. Passengers could be relocated according to the fire location.
Note: Only as a guideline and in the event of the presence of two crew members on
board, we recommend that the first crew member assumes simultaneously the fire
fighter and communicator role whereas the second cabin crew member will fill the
role of back up and crowd controller.
Cabin crew should remember that each situation varies and therefore they should
use their own judgement according to the situation encountered.
After the fire has been dealt with, cabin crew may move passengers away from
firefighting area. If the amount of smoke or fumes is affecting the passengers,
encourage them to cover their mouth and nose and breathe near floor level. A better
option would be to distribute wet towels (if available).
When a fire occurs in a cabin enclosed area, such as an overhead bin or closet,
always check the door panel for heat using the back of the hand before opening.
EMERGENCY PROCEDURES P5
Note: Cabin crew should not discharge the fire extinguisher randomly into an
enclosed area if the source of fire has not been located.
Oven fires are a common occurrence onboard an aeroplane. When an oven fire
occurs, the oven door should be kept closed to deprive the fire from oxygen.
• To switch off electrical power - Hot jugs, oven if available – (Refer to chapter
3.03 p2)
• Stand by with an extinguisher and other relevant equipment (Ex: PBE)
• Monitor the situation
• Open the oven door slightly
• Insert the halon diffuser
• Discharge the halon extinguisher
• Close the oven door
• Monitor
R • Report to flight crew
If required
OVEN DOOR……………… …………………………….…..OPEN SLIGHTLY
HALON EXTINGUISHER…… ……………………………...….DISCHARGED
OVEN DOOR……………………………………...…………………...CLOSED
EMERGENCY PROCEDURES P6
Lavatory fires:
The fighting procedure will vary whether the lavatory door is cold or hot.
In order to check it and after the cabin crew member has equipped appropriately, he
should check the door lavatory for heat using the back of his hand.
Cold door
LAV. DOOR…………………………..…...……………………….…..OPENED
SOURCE OF FIRE… ……………………...……………...…………LOCATED
EXTINGUISHER…… ………………………………….………..DISCHARGED
LAV.DOOR…………………………………………………..…………CLOSED
Hot door
PBE…………… ……………………………………………………..……... DON
LAV. DOOR ……………..…...…OPENED SLIGHTLY & USED AS SHIELD
HALON EXTINGUISHER …………………………………...…. DISCHARGED
LAV. DOOR …………………...…………..………………...………...CLOSED
LAV.DOOR……………………………………………………………..OPENED
SOURCE OF FIRE ……………………………………..……………LOCATED
EXTINGUISHER…… ………………………………….………..DISCHARGED
LAV.DOOR…………………………………………………..…………CLOSED
EMERGENCY PROCEDURES P7
Hidden areas:
“Hidden Areas” are areas which are not readily accessible to the crew; such as
sidewall panels, floors, bulkheads, ventilation grids and ceiling panels.
If the cabin crew suspects a fire in a hidden area, he should try to locate a “hot spot”
sweeping the back of the hand along the panel to find the hottest area.
It may be necessary to remove panels to access the area, or to make a hole in a
panel large enough to insert the extinguisher nozzle.
Aft cargo compartment:
Access to the aft compartment being uneasy, locating the source of fire may be
difficult. Cabin crew should then:
EMERGENCY PROCEDURES P8
It is important that cabin crew are aware of any smoke indications and report it to the
flight crew members immediately. The source of smoke should be immediately
identified in order to take the appropriate actions.
R Note: Cabin crew should not discharge the fire extinguisher randomly into an
R enclosed area if the source of fire has not been located.
Materials that are used in the cabin release toxic fumes when smouldering.
The cabin crew must protect themselves as well as the flight crew and passengers
from the negative effects and consequences of smoke inhalation by:
R
Fire type Cabin Crew Action(s)
Smoke FLIGHT CREW…………………………………………..……...… INFORMED
contamination DC & AC GND service BUS……………………………………………..SHED
PBE………………………………………………………..……………...….DON
WET TOWELS ………………………………………..…...…... DISTRIBUTED
CABIN CREW OPERATING MANUAL 10.03
EMERGENCY PROCEDURES P9
Cabin crew must be aware of any smoke indications and report it to the flight crew
members immediately. The source of smoke must be identified in order to take the
appropriate actions.
Note: Cabin crew should not discharge the fire extinguisher randomly into an
enclosed area if the source of fire has not been located.
• Switch off the electrical equipments that are located in the galley.
• Switch off the DC & ACW GND service bus located on the FAP (Flight
Attendant Panel) refer to chapter 1.09 p1&2.
• Report to flight crew member “galley smoke”
• Stand by with an extinguisher and other relevant equipment (Ex: PBE)
• Monitor the situation.
• PBE
• Fire extinguishers
• Protective gloves
• Crash axe
• Flash light
• First aid kit
Note: In a case when a cabin crew happens to be inside the flight crew compartment
when a fire/smoke situation arises, he/she could use the observer’s Quick Donning
Mask + smoke goggles if necessary.
In case of smoke contamination, the flight crew can modify the ventilation
(Recirculation fans) in order to ease noxious air out of the aeroplane.
CABIN CREW OPERATING MANUAL 10.03
EMERGENCY PROCEDURES P 10
R
Fire type Cabin Crew Action(s)
Cabin FIRE LOCATION…………………………...… USING BACK OF THE HAND
COMPARTMENT DOOR ……………………..…...….. OPENED SLIGHTLY
HALON EXTINGUISHER…………………………………...….DISCHARGED
COMPARTMENT DOOR ……………………………..……………...CLOSED
FLIGHT CREW……………………………………………………INFORMED
If required
OVEN DOOR…………………………………………….…..OPEN SLIGHTLY
HALON EXTINGUISHER…………………………………...….DISCHARGED
OVEN DOOR……………………………………...…………………...CLOSED
FLIGHT CREW……………………………………………………INFORMED
Cold door
LAV. DOOR…………………………..…...……………………….…..OPENED
SOURCE OF FIRE………………………...……………...…………LOCATED
EXTINGUISHER……………………………………….………..DISCHARGED
LAV.DOOR…………………………………………………..…………CLOSED
Hot door
PBE…………………………………………………………………..……... DON
LAV. DOOR ……………..…...…OPENED SLIGHTLY & USED AS SHIELD
HALON EXTINGUISHER…………………………………...….DISCHARGED
LAV. DOOR …………………...…………..………………...………...CLOSED
LAV.DOOR……………………………………………………………..OPENED
SOURCE OF FIRE……………………………………..……………LOCATED
EXTINGUISHER……………………………………….………..DISCHARGED
LAV.DOOR…………………………………………………..…………CLOSED
FLIGHT CREW……………………………………………………INFORMED
EMERGENCY PROCEDURES P1
The loss of pressurization can be slow, in case of a small air leak, while a rapid or
explosive decompression occurs suddenly, usually within a few seconds.
Slow decompression may not always be obvious. The flight crew members might be
the first alerted when the altitude warning system detects a cabin altitude reaching
10.000 ft
In some cases, an unusual noise, such as a hissing sound around the cabin area,
may be an indication of a slow decompression. One of the first physiological
indications may be ear discomfort or “popping”, joint pain, or stomach pain due to gas
expansion.
When the cabin crew suspects a slow decompression, the flight crew members
should be notified immediately.
EMERGENCY PROCEDURES P2
10.04.3 HYPOXIA
One of the greatest dangers during decompression is hypoxia. Hypoxia which is the
lack of oxygen can significantly reduce the crew members’ ability to perform and lead
to errors.
It is necessary to remember that each person may not react in the same way, and
that symptoms of hypoxia may manifest themselves differently in each individual.
Some of these symptoms become more or less pronounced with the lack of oxygen,
for example:
• Impaired vision
• Impaired judgment
• Impaired motor skills
• Slurred speech
• Memory loss
• Difficulty in concentrating
EMERGENCY PROCEDURES P3
The time of useful consciousness (TUC) refers to the time available to individuals to
perform their tasks, after they have been deprived of oxygen, but are still aware of
their environment and capable of controlling their actions.
The time of useful consciousness is different for each individual and depends on the
altitude, the individual’s state of health and the amount of activity.
Some other factors can contribute to reducing the time of useful consciousness:
• Fatigue
• Physical effort
• Alcohol
• Age
In case of decompression the first action to be performed by the cabin crew is to sit
down, secure themselves and get on oxygen using their respective portable bottles
and masks (See chapter 4.05 p 4). The flight crew will make an emergency descent
trying to reach the safe altitude of 10000 feet.
CABIN CREW OPERATING MANUAL 10.04
EMERGENCY PROCEDURES P4
When the emergency descent has been completed and a safe altitude has been
reached, the flight crew should notify the cabin crew members that it is safe to walk
around the aeroplane.
Cabin crew members should remain on oxygen using their respective portable
oxygen bottles and masks. This is to prevent any symptoms of hypoxia during the
cabin walk around.
• Check passengers for any injuries and provide first aid if required
• Check for cabin damage
• Report the cabin status to the flight crew members
• Follow Captain’s directives
CABIN CREW OPERATING MANUAL 10.04
EMERGENCY PROCEDURES P5
Note: In a case when a cabin crew happens to be inside the flight crew
compartment when a rapid decompression situation arises, he/she could use the
observer’s Quick Donning Mask if necessary.
CABIN CREW OPERATING MANUAL 10.05
EMERGENCY PROCEDURES P1
Crew member incapacitation is defined as any condition which affects the health of a
crew member during the flight phase and which decreases his skill for the assigned
tasks.
Incapacitation is a real air safety hazard, which occurs more often than many of the
other emergencies. Incapacitation can occur in many forms varying from obvious
sudden death to subtle, partial loss of function. It occurs in all age groups and during
all phases of flight and may not be preceded by any warning.
The healthy pilot must ensure that the incapacitated pilot cannot interfere with the
aeroplane control. He must call a cabin crew over the PA to lock the incapacitated
pilot on his flight crew seat. If the flight crew compartment door is locked, the cabin
crew member will apply the relevant procedure to unlock the system and provide first
aid.
On the flight crew call, any cabin crew must proceed to the flight crew compartment.
• Place the incapacitated pilot’s arms across his chest and secure them with
the shoulder harness
• Manually lock the shoulder harness
• Push back and recline the seat completely
• Administer first aid (if required)
• Assist the operating pilot as directed (Check-list reading back)
CABIN CREW OPERATING MANUAL 10.06
EMERGENCY PROCEDURES P1
In all cases, the primary responsibility of the cabin crew during an evacuation is to
direct passengers to evacuate the aeroplane using all the usable exits.
The aim of an evacuation is to ensure that passengers and crew members leave the
aeroplane as rapidly and as safely as possible. Cabin crew must therefore be
assertive and firm.
EMERGENCY PROCEDURES P2
The information in this chapter 10.06.2 is valid for both ground evacuation and
ditching.
Statistically, 90% of unplanned evacuations were the result of event that occurred
during taxi, takeoff and landing phases of the flight.
(See chapter Normal procedures 9.03 page 5 - Cabin securing –b) cabin ready)
• Evaluate
Cabin crew members must evaluate the inside and outside conditions in order to
determine if potential hazard might be considered (Fire, smoke, water…)
• Operate
• Evacuate
• Congregate
Congregation of passengers and crew upwind (If possible) and at least 200 metres
away from the aeroplane
CABIN CREW OPERATING MANUAL 10.06
EMERGENCY PROCEDURES P3
It is after the aeroplane has come to a complete stop and the engines are both turned
off that the flight crew member will inform the cabin crew of their intention to evacuate
should the situation requires so.
A command to stand by at their respective station will be given to the cabin crew over
the PA.
Cabin crew must then anticipate a possible evacuation command and start checking
if the outside conditions are safe, areas are clear of fire, smoke, obstacles and
debris.
Cabin crew will then wait to receive further instructions from the flight crew.
However, it may be necessary for the cabin crew to initiate an evacuation, when the
situation is considered catastrophic; meaning there is an immediate danger to the
aeroplane occupants or if no other options than an evacuation can be considered.
If the cabin crew considers that an evacuation is necessary, they must still attempt to
contact the flight crew in order to inform them of the situation.
CABIN CREW OPERATING MANUAL 10.06
EMERGENCY PROCEDURES P4
After the evacuation order has been received or initiated, cabin crew should open the
exits, only if it is safe to do so. It is essential that passengers evacuate the aeroplane
immediately.
The cabin crew members will instruct passengers with clear, loud and positive
commands to:
Verbal instructions will also be enforced with the use of appropriate gestures to call
the passengers.
Cabin crew must monitor the evacuation and maintain an even flow of passengers
from each exit to avoid congestion in the cabin.
Note:
In the event of an planned emergency (Ex: rejected take-off, skidding off the
runway…) the “brace” command may come from the flight crew members. Cabin
crew will instruct passengers to assume a brace position by shouting continuously
and until the aeroplane came to a complete stop:
EMERGENCY PROCEDURES P5
After all passengers have evacuated the aeroplane, cabin crew need to check the
cabin and flight crew compartment area before evacuating themselves, taking the
emergency equipment from the aeroplane.
Once outside the aeroplane, Crew members remain responsible for the passengers,
until they are relieved by the emergency services or by the authorities.
To ensure passengers safety:
• Flash light
• Megaphone
• Life jacket (if necessary)
• ELT (if available)
CABIN CREW OPERATING MANUAL 10.06
EMERGENCY PROCEDURES P6
The information in this chapter 10.06.3 is valid for both ground evacuation and
ditching.
A planned evacuation can be defined as a situation that enables the cabin crew to
review procedure, and to inform and prepare passengers for an emergency landing
or ditching. The cabin crew provides passengers with brace instructions, guidance on
exit usage, and information on how and when exits should be operated.
In case of a planned emergency, the flight crew would ask the senior cabin crew to
report to the flight crew compartment.
The flight crew members will brief the senior cabin crew face to face in a clear,
precise and concise manner about the:
The senior cabin crew will repeat back the information received in order to confirm
the good understanding.
After returning into the cabin, the senior cabin crew will brief the other(s) cabin crew
member(s) and start the cabin preparation.
CABIN CREW OPERATING MANUAL 10.06
EMERGENCY PROCEDURES P7
Public announcement
When reading the announcement, the cabin crew should speak slowly and distinctly.
Cabin crew will coordinate some of the following demonstrations with the
announcement:
• Exits to use
• Brace positions to adopt
Cabin preparation
After the passenger has been briefed over the PA, cabin crew should ensure that the
cabin is properly secured with:
Additionally, high-heeled shoes and sharp objects must be removed (Ex: false teeth,
eyeglasses, neck ties, pens…) since they may cause injuries during impact and/or
during the evacuation process.
Cabin crew should also remove items such as pens, badges and wing pins from their
uniforms.
CABIN CREW OPERATING MANUAL 10.06
EMERGENCY PROCEDURES P8
An ABP must speak the same language as the crew members and the person must
be mentally and physically capable, since he/she is selected to assist crew or take
over duties in case of crew member’s incapacitation or death.
Otherwise cabin crew should select passengers with the following criteria:
• Travelling alone
• Willing to help
• Understanding instructions
EMERGENCY PROCEDURES P9
Reviewing the brace position during the emergency cabin preparation will help to
ensure that passengers are in the correct brace position for landing.
The brace position must be adapted according to the seat facing forward or
backward, with a safety belt or shoulder harness (crew member seats only).
It must also be adapted if passengers are pregnant, traveling with infants or obese.
EMERGENCY PROCEDURES P 10
EMERGENCY PROCEDURES P 11
Passengers and cabin crew must remain in the brace position until the aeroplane
comes to a complete stop. Cabin crew should expect more than one impact.
In case of shortage of time, all efforts should be made to ensure that all stages of
preparation (NITS briefing, cabin and passengers preparation) are still completed
and in the same order.
CABIN CREW OPERATING MANUAL 10.06
EMERGENCY PROCEDURES P 12
• At – 2 min. (approximately 2000 Ft) above ground level the flight crew will
inform the cabin crew members over the PA.
Cabin crew should then secure themselves at their respective station and wait
for the next command.
• At – 30 sec. (approximately 500 Ft) above ground level the flight crew will give
the command over the PA to brace. Cabin crew will therefore take the
appropriate brace position and command passengers to brace.
If the aeroplane landed away from an airport, cabin crew will then apply the survival
procedures relevant to the region.
PA...............................................200 FT
EMERGENCY PROCEDURES P 13
1.89 metre
1.38 metre (74 inches)
(54 inches)
F10.06_P13C: Aeroplane position with left or right main landing gear collapsed
CABIN CREW OPERATING MANUAL 10.06
EMERGENCY PROCEDURES P 14
Preparing the cabin for a ditching is similar to preparing the cabin for a ground
evacuation, except for a few differences:
Crew members should simultaneously don their own life jacket when demonstrating
how to use the life jackets. Importance should be made on the fact that life jacket
should NOT be inflated inside the aeroplane.
There maybe more than one impact on water in a ditching. Cabin crew should
therefore ensure that everyone remains in their “brace” position until the aeroplane
came to a complete stop.
In a ditching situation, it will always be necessary for everyone to evacuate the
aeroplane. Therefore the cabin crew can initiate the evacuation after making sure
that the engines are turned off.
IMPORTANT: The aeroplane position on water will determine the primary choice
of exit.
Before opening the emergency exits, crew should assess the outside conditions.
Given its wings position and design, the ATR aeroplane should on water, lean on
one side or the other. The water level will determine whether the exit is usable or
not. Should too much water penetrate inside the aeroplane after opening an exit it
could be advisable to close back this exit (if possible) and use the opposite one (or
the next one up or down the cabin depending on the situation).
Passengers must be ordered to inflate their life jackets only when exiting the
aeroplane.
CABIN CREW OPERATING MANUAL 10.06
EMERGENCY PROCEDURES P 15
Before leaving the aeroplane, the cabin crew members check the cabin to ensure
that all passengers and crew have evacuated. Cabin crew will remove the assigned
emergency equipment from the aeroplane, inflate their life Jacket and evacuate the
aeroplane.
PA…………………….…..……....200 FT
• Life jackets
• Emergency locator transmitter (If available)
• Megaphone (if available)
• First aid kit
• Flash light
CABIN CREW OPERATING MANUAL 10.06
EMERGENCY PROCEDURES P 16
Water level
non-immersed wing side
EMERGENCY PROCEDURES P 17
This is a classification of exits to use in case of evacuation. Cabin crew members will
use their own judgment on which door/exit to use according to factors such as
outside conditions, position of the aeroplane, structure damage, possible threat etc…
SECONDARY PRIMARY
10.06.4.2 DITCHING
PRIMARY SECONDARY
AUXILIARY
PRIMARY SECONDARY
EMERGENCY PROCEDURES P 18
EMERGENCY PROCEDURES P 19