Calli H.

Morales
1955 Clementine Street, Redlands, CA 92374 (619) 905 - 7877 callimorales@gmail.com

Summary ⬧ 3+ Years Experience conducting computational data analysis for the largest location intelligence and
spatial analytics (GIS) company in the world
⬧ 3+ Years Experience maintaining relationships with Major City and Enterprise-level clients

Professional ESRI, Redlands, CA

Experience ArcGIS Enterprise Readiness Lead Mar 2020 - Present
⬧ Analyze metrics to ensure the success of product proficiency and mastery to enhance user satisfaction
⬧ Design, develop, and implement Technical Enablement projects including knowledge-base, videos,
instructor-led and web courses
⬧ Facilitate New Hire Orientation technical sessions and offerings
⬧ Gather training course feedback and comprehension information to drive innovation
⬧ Collaborate within virtual teams to strategize and drive collective understanding around product support
⬧
ArcGIS Enterprise and Implementation Analyst Mar 2018 - Feb 2020
⬧ Responsible for providing the highest-quality of technical support to Fortune 100 clients and companies
⬧ Continuous troubleshooting to identify, analyze and provide solutions of wide-ranging customer issues
using intimate ArcGIS knowledge including ArcGIS Enterprise, ArcGIS Online, ArcMap, ArcGIS Pro
and popular Mobile Applications
⬧ Work across departments (ie. Sales, Support, Customer Service) to ensure customer success
⬧ Collaborate with colleagues with diverse skillsets to provide a smooth resolution to complicated issues

Apple via Apex Systems, Mountain View, CA

Data Analyst Oct 2017 - Mar 2018
⬧ Analyzed, created and implemented thousands of data segments for the Apple Maps application
⬧ NDA signed: not at liberty to discuss scope of responsibilities in complete detail

Academic UCSB – King Lab for Biogeochemical Research, Santa Barbara, CA

Research Research Analyst Assistant (P/T) May 2017 - Oct 2017
⬧ Assisted in investigations related to feedbacks between biogeochemical processes and human-induced
environmental changes focusing mainly on the role of gas exchanges and ecosystem carbon cycling

UCLA – Dept. of Geography, Los Angeles, CA

GIS Research Analyst Assistant (P/T) Sep 2016 - Jul 2017
⬧ One of team of 8 to conduct United States Geological Survey and & NASA-funded initiative focused
on identifying and analyzing the dynamic spatial distribution of lakes at a global scale

Education UCLA – University of California, Los Angeles, CA Sep 2017

B.A in Geography with minor in Geospatial Information Systems (GIS) and Technologies
⬧ External Vice President (2014-15) of a Cultural Exchange Association centered in academic excellence,
diversity and community service for under-represented groups
⬧ Organized and managed over 6 fundraising endeavors totaling over $10,000

Awards and 1st place - ESRI Climate Change Hackathon Jun 2019
Achievements Project analyses Socioeconomic Scenarios of Future World Development, how these scenarios affect
life, and what we can do to change it.
Annual ESRI 2019 User Conference Presenter Jul 2019
Chosen to conduct a technical presentation regarding ArcGIS Online features (cloud based SaaS)

Technical Experience with: Python, Javascript, SQL, AutoCAD, ENVI, Web and Mobile App Development2,
Skills Networking, IT Fundamentals ArcGIS Enterprise Deployment 10.X, ArcMap 10.X, ArcGIS Pro 2.X
Collector, Survey123, Navigator, Explorer, Workforce, QuickCapture.
Conversational Spanish