Solved Example – 1(A)

Chocolate chip cookies

https://www.youtube.com/watch?v=kUlA3cBhApw

Questions

a) Explain the process in not more than 250 words.

b) Draw process flow diagram.
c) What extra information do you require for process flow analysis? (Show in a tabular form)

Answers

a) The process starts with adding ingredients like white sugar, brown sugar & butter to a big size
mixture where the mixture is mixed till butter becomes soft & sugar gets dispersed. Next, they
add chocolate chips, flour, baking soda salt, beaten eggs & vanilla essence. The mixing is
resumed till everything is well blended which usually takes about 5 mins. The workers then
turn the cookie dough to a machine which pushes the dough to a round shape dough rounds
solidify in 5 mins when they are kept at freeze tunnel. Now the dough round passes to the
metal detector to ensure they did not contain metal particles & the cookies are ready.

b) Process flow diagram can be drawn from the information available in the video

Adding & Mixing Cookie dough

Adding & Mixing Round pieces Round pieces goes
choco chips, pushed to round
ingredients solidfy to metal detector
flour & salt pieces & are finally ready
5 min/Process 5 min/Process

c) For process flow analysis, we need process time of P1, P3 & P5

Process Given/Not Given Data Provided

P1 Not Given
P2 Given 5 min
P3 Not Given
P4 Given 5 min
P5 Not Given