SYSTEMS

ANALYSIS
Systems Analysis

 Systems analysis:
 Itis a problem-solving technique that
decomposes a system into its component for
the purpose of
 Studying,
 How well those component parts work
 Interact to accomplish their purpose.
Systems Analysis
 In requirement engineering and systems
analysis some techniques are used by systems
consultant / analysts to identify or extract
system problems and requirements from the user
community.
 Fact-Finding Techniques (or information gathering) is a classical set of
techniques used to collect information about system problems,
opportunities, requirements, priorities and solutions
Systems Analysis
 Fact Finding Techniques:
 Interview

 Questionnaires

 On-siteobservation
 Record review
Systems Analysis
 Interviews:
 Interview
the relevant person
 Advantages:
 Flexibletechnique
 Get clear about the aspects of the system

 Disadvantages:
 Lengthy
process
 Wastage of time
Systems Analysis
 Types of interviews:
 Unstructured interviews or General interviews
 Structured interviews or Specific interviews

 Types of questions:
 Open ended questions
 Close ended questions
Systems Analysis
 Questionnaires
 Definition
 Advantages:
 Fast and efficient technique
 Can expect a high volume of response
 Can reach a large no. of persons to discuss various aspects of a
system
 Disadvantages:
 Limitation of type of questions
 Questions and answers may be misinterpreted
 If questionnaire is not carefully designed, then we get low return
rate
Systems Analysis

 Types of Questionnaires:
 Open ended questionnaires (Free- format)
 Close ended questionnaires (Fixed-format)

 Types of Questions:
 Multiple-choice questions
 Rating questions
Systems Analysis
 On-site Observation
 Sometimes very effective tool
 Gives the facts which can't be provided by any other
way
 First hand knowledge of the system can be provided by
it
Systems Analysis
 Record Review
 Information is also available in form of records and
reports.
 Written policy manuals
 Rules, regulations and standard operating procedures
 User manual for existing system
 Different descriptions
 Different type of forms
 Organization chart
 Management reports (Detailed / Summary reports)
 Historical reports (Annual reports)
 Report of previous studies