Dealing

with
Conflict
During this class you will:
Intermediate
• Talk about conflict in
your daily life.

• Discuss positive ways

to handle conflict.

• Analyze the effects

conflict might have
on health.
Warm-up
Share your thoughts.

In certain situations, like competition in sports,

moderate levels of conflict can be seen as being
Warm-up
mutually beneficial. Moderate conflict has been
shown to facilitate understanding, tolerance,
learning, and effectiveness.

- What kinds of conflicts might people experience:

- at home
- at work
- in society
- with sports
- other?
And you can quote me…
Read and answer the questions.

"Conflict cannot continue without your

And you
participation."
-- Former US President Jimmy Carter
can
- What does this quote mean to you?
quote
- Do you agree or disagree? Why or why not? me…
- Give some examples in your life where this has been
true.

- Is it easy for you to walk away from an argument? Why

or why not?
Speak your mind.
Share your thoughts and opinions.

There are many ways to resolve conflicts and

disagreements with other people. Which conflict
resolution techniques do you think are best? Speak
Why?
your
- Talking directly to the person you have a conflict with
or having a third person mediate?
mind.
- Talking about a conflict as soon as it happens or
waiting till things cool down a little to discuss it?

- Ignoring the person until they apologize or apologizing

first for your role in the conflict.
Imagine that!
As a class, create a story.

You work with a person who loves to bake treats

and bring them in for everyone in the office. You
are on a strict diet and you have asked her not to
give you any sweet treats. She responds by
Imagine
laughing, telling you to “lighten up,” and she
leaves baked snacks on your desk. that!
- How can you resolve this conflict without hurting her
feelings?
- Do you think what she is doing is a nice thing? Or is she
trying to sabotage your diet?
Answer me this!
Take turns asking each other questions.

1. What kind of conflicts do you have in your life? At

your job? In your neighborhood? What are some
possible solutions?
Answer
2. Do you think conflict is always a negative thing? Give
an example where a conflict led to a positive change.
me this!
3. What would you consider to be a constructive
approach to conflict?

4. What would you consider to be a destructive

approach to conflict?

5. Does there have to be a winner and a loser of a

conflict? Why or why not?
Before you go!
Here’s some cultural fun:

According to experts, conflict is a normal and

Before you
healthy part of any relationship, whether it be
with your family members, your colleagues at go!
work or your neighbors. Some of the best ways to
handle conflict are listed below:

1. Use humor to make the situation less stressful.

2. Really listen to what the other person has to say and
respect it, even if you don't agree.
3. Try to find a compromise.
4. Just agree to disagree and not bring up the subject
again.

Talk about whether you think these are effective

and give an example of when one of these
methods has worked for you.
Wrap-up
Pick one question to discuss: Wrap-up
1. What did you like most today?

2. What do you need to improve on?

3. What did you do well on today?

Extension
Use this slide to extend an activity.

Extension