CHAPTER 1

INTRODUCTION TO INDUSTRIAL TRAINING

1.1 Industrial Training Background

As we know industry training is part of the syllabus for all Polytechnic students in
Malaysia. In fact it is one of the compulsory subjects for all students as a condition for
obtaining certificate or Diploma. The main importance of industrial training is to expose
students to the working environment in industry. So, it will enable students to understand
the theories studied with more detailed and hands on practice within a real job situation.
It’s a compulsory subject for all final year students in Diploma in Information Technology
specialized as Information Security. To fulfil the course’s requirement, students have to
complete the training period for 6 months or can be said for one semester. The industrial
training has 10 credits hours with duration of 20 weeks, which started from 10 December
2018 to 26 April 2018.

Through this industrial training, all students will be given exposure fully within the real
job situation. In addition, it can help students to gain their self-confidence and discover
their own ability. It can also be a preparation or a preview to working environment later in
future. In addition, students also participate in team work from different ages in which we
need more mature and open-minded when at work. Students will also be able to familiarize
themselves with receiving the advice and comply with all directions given employers and
able to do a job that is entrusted with complete besides being responsible and dedicated
employees.

1
 Each of every students have to find for any organization to undergo their internship
period. Students have been given six months of time, which is in semester five, to go
through online sources such as Job Street to make a place for them in any organization.
This is student’s choice to select suitable organization for their internship. Selection of
organization must be related to the course which completed by students at Politeknik
METrO Tasek Gelugor.

After end of semester five, every students will receive offer letter or confirmation invoice
from the organization or company that they applied for. Date to make self-report in that
organization is 10 December 2018 @ 8:00am. A supervisor will be appointed for students
to supervise and to be responsible for observing student’s daily work at the organization.
Supervisors have to go through student’s log book and sign every week. Log book is
provided for each and every students to record their daily task given. The log book will be
provided by Politeknik METrO Tasek Gelugor. After undergoing internship, students are
required to write final report.

2
1.2 Industrial Training Objectives

Industrial Training is a requirement for the award of the Certificate or Diploma which is
compulsory for every student before qualified to be considered. Each student must pass
Industrial Training before entering the next semester. Students who failed must repeat the
Industrial Training. The objective of this industry training is to empower students to carry
out the best-performing tasks as well as to see how far a student is applying what has been
learned in the given task.

Here I want to clarify some of the objectives of the industrial training. Industrial training
exposes students to work nature. While undergoing industrial training, students will be
exposed to new things for students with a real atmosphere in ag totally different workplace
compared to the politics of knowledge. Many new skills acquired and added student’s skills
while undergoing industrial training. In the face of changing circumstances, students need
to learn how to adapt to work, timeliness to work in the workplace, the ability to
communicate well among staff and the most important, and self-discipline.

Other than that, every students need to adhere to the safety rule at organization. Safety in
the industry is the most important thing to all employees. Complying with safety should
not be viewed as easy and easy because the equipment used in the industrial sector is mostly
harmful and can injure a person can even involve the life of the employee. By adhering to
safety regulations during the training of the industry, pre-students are also able to convince
themselves of the challenges that they will face during their work and control themselves
in various challenging situations during their work.

Besides that, through industry training that has been accomplished, students can also
practice theoretical knowledge and skills they have learned to do their work or to carry out
a given task and to add new knowledge about the use of the latest technologies. Through
industrial training also, direct exposure is essential for students in improving their
knowledge in the field of polytechnics. Although there are some things that are not related
to the field of study but it is a new experience and knowledge for polytechnic students
undergoing industrial training.

3
 Hence, In the course of this industrial training, students will be trained and exposed to
the attitudes that must be demonstrated and practiced by every student during industrial
training. The attitude that has been applied to students during this industrial training is the
attitude of trust and responsibility in doing a job. This is what will make the students a
quality and productive worker in the field to work in the future.

1.3 Industrial Training Report Objectives

The purpose of this report is to show that one of the evidence shows that the
students have undergone industrial training in accordance with the procedure, the suitability
of the field studied by students in Politeknik METrO Tasek Gelugor and the commitment
of students to industrial training. On the other hand, the writing of this report can also be
classified as a work paper with respect to the exercise performed. The reports contained in
this industry training are divided into two: Daily Reports (daily logs) and Final Training
Reports (final report).

Here I want to clarify some of the objectives of the final industrial training report.
First objective of industrial training report is to train students to provide a complete training
report while undergoing industrial training. This also helps students to provide a complete
training report while undergoing industrial training.

In addition, the objective of this industry exercise report booklet is also to help the
organization's employees assess each student's training that is undergoing industry training
in their place. Industrial training report playing role as evidence or written evidence of a
student undergoing industrial training as specified. In order for students to understand better
of any procedures and protocols in the field of work in which they work. Can be used as
reference material after completion of industrial training.

4
1.4 Industrial Training Significant

Conducting industrial training is a mandatory requirement for every Polytechnic

student. It must be completed by a student pursuing a Diploma course. Overall, industrial
training can deepen knowledge and exploit the students' skills in the field of study. This is
because students can practice all the theories that they learned in polytechnics. At the same
time, it also exposes students to the real world of work and gives students the opportunity
to adapt to their workplace professionals.

While undergoing Industrial Training for 6 months, students are not only exposed
to the work environment but also can practice any theories and practices learned in
Polytechnic. While in Polytechnic, students are exposed in general and practical but by
undergoing this industrial training students are also able to expose students about the
atmosphere and build self-confidence in the real world of work.

In addition, students are able to further strengthen their technological skills

acquiring knowledge from skilled and experienced individuals in any field and using their
expertise. While undergoing industrial training, students can expand their scope of work
based on the courses taken and can develop high self-discipline among students. Industrial
training can also train learners to make creative and critical decisions when pursuing the
nature of work. In addition, can train students how to communicate and interact with
employers, other individual employees in official or informal matters.

The industrial training is also important so that students are not afraid to face any
mistakes when doing work. The importance of industrial training is to enable students’ self-
discipline in terms of employment, such as the arrival and timeliness, diligence and interest
in the work performed, accepting and carrying out the instructions properly, having a proper
personality with the work carried out, having good communication skills, able to adapt to
the given task, improve the quality of work based on experience and so on. The Importance
of Industrial Training is not just about every job because an organization needs skilled
workers to improve the quality of the organization's achievement.

5
 CHAPTER 2

ORGANIZATIONAL BACKGROUND

2.1 Overview of Organization

The late Tan Sri Konosuke Matsushita founded the Matsushita companies. The Matsushita
miracle began with his vision to contribute to the well-being of mankind by providing
reasonably-priced products and services in sufficient quantities.Today that vision has
turned into a giant global business in more than 130 countries around the world.

The famous brand name ‘Panasonic‘ is easily recognised. But behind this popular
household name and the extensive range of consumer durables that carry its label stands its
manufacturer, the foundation of the brand’s success, Panasonic Manufacturing Malaysia
Berhad – PMMA.

The PMMA story in Malaysia is an inspirational one made remarkable and reflected in its
string of proud achievements that have successfully spanned two decades. Being the first
plant to manufacture household electrical appliances in Malaysia, the Company confidently
took on its parent company in Japan.

Throughout the years, the corporation has observed a swift progress from its humble start
as producer of dry-cell batteries to Malaysia’s leading manufacturer of sophisticated
electrical appliances.

6
Today, the Panasonic brand name has emerged as one of the most welcome and trusted
brand names for electrical home appliances chosen by most Malaysian households. At
Panasonic, we manufacture, operate, deliver, and maintain a series of product range with
globally competitive models under the Panasonic brand name to the market, incorporating
new features, enhanced capability and improved quality, and equally important, with our
excellent after-sales-services.

Panasonic Manufacturing Malaysia Berhad(PMMA) was officially opened on 11 May1967

as a home appliance manufacturer. The company was also listed on the Bursa Saham Kuala
Lumpur (BSKL). The company started its operation in 1965.

2.2 Origin of the word ‘PANASONIC’ & Founder of the PANASONIC

The legacy bequeathed by our founder the late Tan Sri Konosuke Matsushita is both
inspirational and exemplary. Much of the inspiration is provided in his humble beginnings
as a struggling young businessman peddling adaptor sockets that initially no one wanted to
buy.

The then 25-year old budding entrepreneur would not be daunted by failure. Instead, he
bounded back through sheer resolve and a new idea. Putting himself in the shoes of the
buyer, he produced something which the buyer actually wanted.

The appearance of an improved, two-way socket and attachment plugs handier than
anything else in the market proved to be the turning point in his career. Konosuke
Matsushita had at last found his true calling.

Matsushita Electric Appliance Factory was then established on March 7, 1918, in Osaka
and today, Matsushita’s achievements speak louder than words. The company has grown
into a global giant with an active and well-trained workforce around the globe.
7
Throughout his life, Konosuke Matsushita had believed that certain fundamentals must
remain unchanged. Thus, a unique management philosophy was evolved, the Basic
Business Philosophy that govern the management of Matsushita Electric. It is based on the
premise that any business is indebted to society because it uses society’s resources – people,
capital, real estate and many other services. Therefore, he maintains, the primary role of a
business should be to serve society in return for having had the use of society’s resources.

The Panasonic brand name was created in 1955 and was first used as a brand for audio
speakers. It is a combination of the words, "Pan", and "Sonic", sound and has a meaning of
bringing sound our Company creates to the world.

Since 2008, it is used as the corporate brand representing the Company, products and
services.

Figure 2.2.1-shows evolution of “PANASONIC” logo

The company that I am currently assigned to for the Industrial Training is Panasonic
Manufacturing Malaysia Sdn.Bhd(PMMA). Established 3rd September 1985.Pansonic II
Plant (Malaysia) Sdn. Bhd. Penang merged into one company, namely Panasonic
Manufacturing Malaysia Sdn. Bhd. means as follow:

P=Panasonic

M=Manufacturing

MA= Malaysia

8
 Figure 2.2.2-shows the founder of “PANASONIC”

2.3 Company Vision & Mission

Figure 2.3.1 shows “Panasonic” Vision And Mission

9
 Figure 2.3.2 shows Mision of IT Organization in Panasonic Manufacturing Malaysia
Berhad

2.4 PANASONIC Basic Business Philosphy

Matsushita Basic Business Philosophy

The Matsushita Basic Business Philosophy consists of three elements :

Basic Management Objective – express the corporate goals of the company

“Recognising our responsibilities as industrialist, we will devote ourselves to the progress

and development of society and the well being of people through our business activities,
thereby enhancing the quality of life throughout the world.”

Company Creed – expresses the basic attitude of employees to their daily work

“Progress and development can only be realised through the combined efforts and
cooperation of each employee of our company. United in spirit, we pledge to perform our
corporate duties with dedication, diligence and integrity.”

10
The Seven Principles – set the standard for the employees’ proper mental attitude
for their daily work.

 Contribution to society

 Fairness and Honesty

 Cooperation and Team Spirit

 Untiring Effort for Improvement

 Courtesy and Humility

 Adaptability

 Gratitude

Figure 2.4.1 shows 7 Leadership Principles of “Panasonic”

11
2.5 Slogan of Panasonic Manufacturing Malaysia Berhad

Figure 2.5.1- Slogan of Panasonic Manufacturing Malaysia Berhad(PMMA)

2.6 Location

A.)

Figure 2.6.1 show PMMA’s Head Office/Main Plant

Head Office/Main Plant

No.3, Jalan Sesiku 15/2

Shah Alam Industrial Site
40200 Shah Alam
Selangor Darul Ehsan
PTel: 03-58915000
Fax: 03-58915108

12
B.)

Figure 2.6.2 shows PMMA’s II Plant

Shah Alam II Plant

No.9, Jalan Pelabur 23/1

Shah Alam Industrial Site Section 23
40300 Shah Alam
Selangor Darul Ehsan.

Tel: 03-58915555
Fax: 03-58915551

13
2.7 Product Line

Product Manufactured

i. PMMA’s Main Plant

a)

Figure 2.7.1 shows Panasonic rice cooker & slow cooker

b)

Figure 2.7.2 shows Panasonic Electric Iron

c)

Figure 2.7.3 shows Panasonic Blenders

14
d)

Figure 2.7.4 show Panasonic Home Shower

e)

Figure 2.7.5 Panasonic Juicers

f)

Figure 2.7.6 Panasonic Food Processor

15
 g)

Figure 2.7.7 shows Panasonic Meat Grinder and Bidet.

2.8 PANASONIC MANUFACTURING MALAYSIA BERHAD Organizational Chart

Figure 2.8.1 shows Board Directors Of Panasonic Manufacturing Malaysia Berhad

16
Figure 2.8.2 shows PISCMY PANASONIC Organiztional Chart

17
Figure 2.8.3 shows ISD PANASONIC Organizational Chart

18
 CHAPTER 3

SUMMARY OF INDUSTRIAL TRAINING ACTIVITIES

3.1 Introduction

Summary of Industrial Training activities is a summary of the task that was given to me
by my supervisor at the PANASONIC MANUFACTURING MALAYSIA BERHAD. The
aim is to remind students about the formulation of the work and activities carried out during
the 6 months of training. All activities or tasks performed will be recorded in the daily
report book or journal reflections.

Therefore, this section will briefly explain the activities and tasks I’ve performed at
PANASONIC MANUFACTURING MALAYSIA BERHAD within one semester (twenty
weeks). All activities will be conducted from week to week in order to conclude the work
that has been done and it will facilitate the review process. Working days for every week
may not similar because there are public holidays announced by the institution itself.

All the activities provides a new experience to me and to inculcate a spirit of cooperation
with each other. This situation can stimulate me to study hard to achieve what I want, and
carry on in real life when in the working environment.

19
3.2 Summary of Industrial Training activities

As summary, I’ve completed Industrial Training at PANASONIC

MANUFACTURING MALAYSIA BERHAD for 6 months of the equation 20 weeks. I've
started on 10 December 2018 until 26 April 2019. The following is a schedule of my work
during Industrial Training at PANASONICMANUFACTURING MALAYSIA BERHAD.

DAYS WORKING HOURS

Monday to Friday 8.00am-5.10pm

Saturday & Sunday Off Day

Rest Breakfast = 10.00am -10.40am

Lunch Break = 1.00pm-1.40pm
Tea Break = 3.00pm-3.40pm

Table 3.2.1 shows working hours at Panasonic Manufacturing Malaysia Berhad

20
Table 3.2.2 shows summary of weekly task from week 1 to week 20

Week and Date Task

Week 1 - Briefing
10/12/2018 – 14/12/2018
- Understand the company rules and
policies, organization structure that
given by HR officer

- Learned how to activate window 10

in new pc

- Installation of software’s in new pc

Window 10

(e.g softwares install: Antivirus Trend

Micro, Acrobat Reader,
DTP,JP1 & JP2(Hitachi Softwres),Mozilla
Firefox,Microsoft Office 2013.)
- Learned how to connect a projector to
LCD and Network Settings

Week 2 - Learned how find MAC address of

17/12/2018 – 21/12/2018 a pc using command prompt

- Learned how to install Hitachi

Integrated Installer
software(Software Distribution
Client Setup)

- Setup P-mail using Microsoft

Outlook 2013

- Transfer Data-data from old pc

window 7 to new pc window 10
using docking machine.

21
Week 3 - Learned the procedure for sanitize
24/12/2018 – 28/12/2018 either notebook or pc

- Configuration of windows 10

- Softwares Installation

- Certificate Installtion for Office

365

- Able to connect Wireless Network

LAN using certificate installation

Week 4 - Setup, configuration of Windows

31/12/2018 – 04/01/2019 10

- Setup P-mail in Microsoft Outlook

2013

- Data Transfer from old pc window

7 to new pc window 10

- Format Pc Window 7

- Migration of Windows 7 to
Window 10

Week 5 - Format PC Windows 7

7/01/2019 – 11/01/2019
- Migration Of Windows 7 to

Windows 10
- Softwares Installation

22
 (e.gsoftwares install: Antivirus Trend
Micro, Acrobat Reader,
DTP,JP1&JP2(Hitachi Softwres),Mozilla
Firefox,Microsoft Office 2013.)

- Set and Reset BIOS password in

windows

- Setup P-mail in Microsoft Outlook

2013

Week 6 - Migration of Windows 7 to

14/01/2019 – 18/01/2019 windows 10

- Change Power supply for PC

- Install printer and configure printer

port IP

Week 7 - Change new Pc windows 10 for

21/01/2019 – 25/01/2019 user

- Setup E1 mail in Microsoft Outlook

2013

- Format PC windows 7

- Migration of Windows 7 to
Windows 10

- Setup and configure Microsoft

Office for user.

23
 - Add RAM in CPU

- Format Pc windows 7

- Setup Pc Windows 10 for user

Week 8
- Data Transfer using data transfer
28/01/2019 – 01/02/2019
adapter

- Setup E1-mail in Microsoft

Outlook 2013

Week 9 CHINESE NEW YEAR HOLIDAY

04/02/2019 – 08/02/2019 2019
Week 10 - Setup new Pc windows 10 for user
11/02/2019 – 15/02/2019
- Setup P-mail / E1-mail in Microsoft
Outlook

- Transfer Data using docking

machine

- Format PC windows 7

- Migration of Windows 7 to
Windows 10

Week 11 - Run windows startup repair

18/02/2019 – 22/02/2019

- Clean CPU and wipe RAM as too

many dust stacked at CPU.

- Data transfer by using docking

machine

- Format Pc windows 7

24
 - Migration Windows 7 to Windows
10

- Setup printer and configure printer

port IP

Week 12 - Setup new pc Windows 10 for

25/02/2019 – 01/03/2019 users

- Upgrade windows 10 version 1709-

1809

- Format Pc windows 7

- Setup P-mail for user

- Setup new purchase Pc windows 10

- Disable usb port and verify by

testing using different usb mouse
and keyboard

Week 13
04/03/2019 – 08/03/2019
- Solve issue regarding to configure
java oracle(saphafire)

- Configure share folders for user

- Solved a printer issue which user

cannot print the document by
correcting the TCP/IP port number
in the printing properties setting.

25
 - Setup new pc windows 10 for users

- Transfer users Data using docking

machine

- Setup Skype for Business 2015

Week 14 - Setup new pc windows 10 for users

11/03/2019 – 15/03/2019
- Configure user profile and data
transfer

- Setup P-mail/E1-mail in Microsoft

Outlook

- Transfer data of users using

docking machine

Week 15 - Setup Pc windows 10 for users

18/03/2019 – 22/03/2019
- Setup E1-mail

- Setup Skype for Business 2015

- Clone HDD

- Set BIOS password

- Configure java oracle in

IEE(sapphire)

Week 16 - Format Pc Windows 7

25/03/2019 – 29/03/2019
- Setup new pc Windows 10 for
users

- Setup E1-mail(Mangement)

Week 17 - Migrating Windows 7 to windows

01/04/2019 – 05/04/2019 10 project

26
 - Setup new pc windows 10 for user
in Japanese Language Version

Week 18 - Migrating Windows 7 to windows

08/04/2019 – 12/04/2019 10 Project

- Setup new Pc windows 10 for user

-Add additional RAM

Week 19 -Setup Pc windows 10 for user

15/04/2019 – 19/04/2019 -Format Pc windows 7
-Setup E1 mail
Week 20 -Migrating Windows 7 to Windows 10
22/04/2019 – 26/04/2019 -Format Pc windows 7
Software Installation in new Pc windows
10

27
3.3 SWOT Analysis

SWOT analysis (alternately SWOT Matrix) is a strategic planning method used to

evaluate the Strengths, Weaknesses/Limitations, Opportunities, and Threats involved in a
project or in a business venture. It involves specifying the objective of the business venture
or project and identifying the internal and external factors that are favourable and
unfavourable to achieve that objective.

Strength Opportunities
- Punctual - Involvement in windows10
migration project
- Able to communicate with all
levels of users - Involvement in Skype for
business 2015 project
- Able to follow procedure to do
work - Involvement in production
auditing
- Friendly
- Involvement in scanning station
- Good teamwork
auditing

Weakness Threats
- Not recognize the department - Working hour is early
location in Panasonic
- Unpredictable software /
Manufacturing Malaysia Berhad
hardware problems and issues
when do the IT Support

- Unable to remember the way

how to setup email in Microsoft
Outlook 2013

- Lack of technical skills and

knowledge

Table 3.3.1 shows SWOT analysis which evaluated strength, opportunities and etc.

28
 CHAPTER 4

Technical report

4.1 Windows 10 Migration and Format PC

Windows 10 migration is a project for all Site IT’s to work on and will be evaluated
by the manager levels. I was also included into this project as our department head is
expecting a number of users to migrate to Windows 10 by the quarter end. Windows 10 is
fast and user friendly. It also helps the workflow of the user. It is pleasant looking, not
cluttered, organized and improved by performance. IT Helpdesk team are trying to push as
many updates to user’s to migrate their machine from Windows 7 to Windows 10 or
upgrade windows 10 version such as windows 10 version 1607 to windows 10 version
1709. As per my training period, we finally managed to complete as much as possible.

Formatting a drive isn't just for fixing a broken computer; you can use it to handle any
number of routine computer maintenance tasks. As such, formatting a drive is appropriate
for some situations while not being right for others. Just because your computer came with
Windows doesn't mean you're stuck with it; you might want to change to a competing
operating system. You also might need to upgrade an old computer to a newer operating
system. Whatever the case, if you want to get a fresh start with a new OS, formatting is the
way to go. It removes previous system files and settings and ensures that you're not bringing
any old bloatware or malware over from your old OS.

29
4.2 Roles and responsibilities

Everyone has the same roles and responsibility. We first have to check if the machine is
compatible to run Windows 10. Secondly, the specific PC name and the model cpu core
used has to be synced into the server in order to run the installation. This is because all
PANASONIC’s laptop needs to have PANASONIC’s own modified Windows 10 image
which is standardized for all departments. Depending on the user, we need to perform a
backup for the user so that we don’t lose any important data and should restore back after
the migration. Then our Infra team in Information System Department has configured few
flash drives for us to perform the installation with the configuration manager. After the
installations are 100% done, we must reinstall all the default software from the server
locally. For the final touch, a few tweaks with the settings and it’s all done. The user may
continue to do their work after that. The crucial task is that we should setup pc after
upgrading it on time so that the user’s workflow will not be affected in anyway despite if
we were having server issues or some technical issues.

30
4.2.1 Step on upgrade windows 10 version 1709 – 1809

Step 1: Starting the Upgrade Using the ISO File

If you are running Windows 8.1 or later, you can mount the ISO file by double clicking on
it then launch setup manually. Users running Windows 7 or earlier, will need to create a
bootable copy using disc burning software or third party utilities.

Windows 10 – Click Start > File Explorer > This PC > double click the drive containing
the setup file

Step 2: If you are not on an Internet connection, then select not right now then click
next.
Figure 4.2.1.1 shows where ISO file located.

Figure 4.2.1.2: Initial step

31
Step 3: Accept the End User License Agreement.

Figure 4.2.1.3: License terms

Step 4: Making sure PC have sufficient space

Figure 4.2.1.4: Checking for space

Step 5: By default the installer selects the largest “what to keep” selection it can, meaning
it will keep all your personal files and installed apps safely in place.

32
 Figure 4.2.1.5: Selections and changes

Step 6: The installation might take some time depending on factors such as processor
speed, memory, and data set (documents, music, videos, pictures and applications.) Your
computer will start several times during installation.

Figure 4.2.1.6: Installation

progress

4.2.2 Steps on how to migration and format windows 7 to Windows 10(Boot

from Bios)

Step 1: Prepare a bootable device such as USB flash drive with windows 10 installer

Step 2: Plug in the USB flash drive with installer and restart the pc. Once restart, press F9
repeatedly to go to bios.

Step 3: Then it shows the boot device option, choose and select boot device name
“Imation Nano Pro II PMAP”
33
 Figure 4.2.2.1 Bootable device options of windows.

Step 4: Windows loading file from bootable device.

Figure 4.2.2.2 Windows loading file

34
Step 5: The screen will show the diagram below and press next to continue the

Installation of new windows. Leave it to default settings.

Figure 4.2.2.3 Default Settings

Step 6: Then Click “Install Now” to begin the installation

Figure 4.2.2.4 Install Now Windows 10 Pro

35
Step 7: The screen will show the operating system of windows that want to install.
Choose Window 10 pro installer then click next as the figure shown below.

Step 8: Please tick the box that says “I accept the license terms” and press next.

Figure 4.2.2.5 Windows Operating System Options

36
 Figure 4.2.2.6 License Term

Step 9: Choose the Windows 10 clean install option.

Figure 4.2.2.7 Type of Installation

37
Step 10: Then the screen will show disk partition page and press “Drive
options”(advanced).

Step 11: Delete and Add new partition. Then, press the button that says “FORMAT” for
the existing drive format of the old windows. Then click button “Next”

Figure 4.2.2.8 Format Existing Disk

Step 12: The screen will show the diagram below and wait for 30 minutes (Estimated
time) to install new windows

Figure 4.2.2.9 Installation in progress

38
4.3 Summary

Throughout this chapter, we will learn how to format a pc without log in to windows
and upgrade windows version using ISO image. IT members must be aware on user’s data.
Backup process must be executed to prevent data loss. IT Helpdesk members should follow
work ethics and procedures.

39
 CHAPTER 5

INSTALLATION OF DOMAIN SOFTWARE

5.1 Description of Old JP 1 Software

JP1 is a family of software products for the integrated management of systems and
operations. JP1 supports systems and operations by making use of relevant technologies
and know-how that have been cultivated by Hitachi over many years.

To increase their competitiveness and survive in the coming era, companies need people
who have the power of imagination, and who can absorb a variety of information and know-
how and then use their accumulated expertise to create new value and new services. With
the shrinking workforce and insufficient number of IT engineers, however, it is difficult to
secure new talent. The IT human resources who are involved in operations management
are expected to contribute to the improvement of corporate value, as IT professionals who
are indispensable for business.

With the goal of achieving IT operations that do not rely on human operators, JP1
Version 12 manages, in an integrated manner, all types of data about IT systems, as well as
the relationships in the data, even as those systems become more complex and diverse.
With JP1, you can centralize operations and control, and utilize machine learning (AI) to
speed up the autonomization of your IT operations. In short, JP1 facilitates intelligent IT
operations that contribute to your business.

JP1 provides products for Intelligence, Intelligent Monitoring, Intelligent Automation, and
Intelligent Governance to meet your management needs.

40
5.1.1 Steps on how to install Old JP 1 / JP 2 Hitachi Software

i. Firstly,go windows search this ip address //137.40.91.80.Then go to folder Old

JP 1 – folder jp1- folder SD XP and Win 7 V090006- Run the application
setup.

Figure 5.1.1.1

41
i. Click the second option and Install

Figure 5.1.1.2

42
ii. Click Next.

Figure 5.1.1.3
Rename the path with the following destination

Figure 5.1.1.4

43
 iii. Click Next.

Figure 5.1.1.5

iv. Setup for SA1 plant choose client option

Setup for SA 2 plant choose Relay System

Figure 5.1.1.6

44
v. Tick the remote Control Agent option and Untick the Chat Option.
Then click next.

Figure 5.1.1.7

vi. Then select the option “NO” then click Next.

Figure 5.1.1.8

45
vii. Click Next.

Figure 5.1.1.9

viii. If to install for SA 1 plant choose the first option and type the
Hostname or IP address given.

Figure 5.1.1.10

46
If to install for SA 2 plant choose the second option and type the Hostname or IP address
given.

Then, click Next.

Figure 5.1.1.11

ix. Then click “Next”.

Figure 5.1.1.12

x. Click “Next”.

47
Figure 5.1.1.13

Figure 5.1.1.14

48
xi. Click “Next”

Figure 5.1.1.15
xii. Wait until completely setup.

Figure 5.1.1.16

49
xiii. After it complete, Click “Next”.

Figure 5.1.1.17

xiv. Tick the Start Setup box. Then, Click Finish.

Figure 5.1.1.18

50
xv. After click the finish button, Go to option “Setup Protection” Tick
the box “Specify password” type the password given.

Figure 5.1.1.19
xvi. Then, go to “Job Options” tick the box.

Figure 5.1.1.20

51
xvii. Then go to “system Monitoring” option,tick the box

Figure 5.1.1.21
xviii. Click “OK” button.

Figure 5.1.1.22

52
xix. Then,it will display set options for startup.Tick the first options and
untick the second and third options as figure shown below.

Figure 5.1.1.23

Figure 5.1.1.24

53
xx. Click button “Next

xxi. Click “Next”

Figure 5.1.1.25

Figure 5.1.1.26

54
xxii. Select the second options, type the following number on the print
method. Then, click button “Next”.

Figure 5.1.1.26

Figure 5.1.1.27

55
xxiii. Please tick the “output” box then click on button “details”.Type the
number given as figure shows above then click “OK” button.

xxiv. Tick the set password box then type the password given. Then
Click Finish button.

Figure 5.1.1.28

xxv. Copy the batch file to the desktop and run it.

Figure 5.1.1.29 56
xxvi. Lastly,Copy this two file as figure shown below and paste in
C>NETMDMP folder>REMOCON.

Figure 5.1.1.30
For New JP1,

xxvii. Copy this Installation either SA1 OR SA 2 to desktop and run it.

57
Figure 5.1.1.31
 CHAPTER 6

P-MAIL SETUP (NON-MANAGEMENT) IN MICROSOFT OUTLOOK

Introduction

This is an Outlook 2010 manual for P-mail users.

Preconditions

You need an environment listed below to use this manual.

• PC Environment

OS: Microsoft Windows 7 Service Pack 1

Office: Microsoft Office 2010 (Outlook 2010) with Service Pack 2 recommended.

Connection to your company network

In addition,

• Your Global ID, password, and Panasonic e-mail address.

Setups

First, you need to set Outlook 2010 (environment setups).

1.1 Creating Your P-mail Profile

1.2 Outlook 2010 Detailed Setups

58
Creating Your P-mail Profile

1) From the [Start] menu, click [Control Panel ].

Click

2) Click [User Account and Family Safety].

Click

Figure 6.1.1.1

59
3) Click [Mail
].

Click

4) Click [Show Profiles…

].

Figure 6.1.1.2

60
5) Click [Add…].

Click

6) In the [Profile Name:] filed, enter "P-mail," and then click the [OK] button.

Click

Figure 6.1.1.3

61
 7) Tick [Manually configure server settings or additional server types], and then
click the [Next >] button.

Click
Click

8) Tick [Internet E-mail], and then click the [Next >] button.

Click

Click

Figure 6.1.1.4

9) Set required items, and then click the [More Settings…] button.

62
 Name

E-mail Address

mail.jp.panasonic.com

mail.jp.panasonic.com

Global-ID Click

10) Click the [Advanced] tab, set required items, and then click the [OK] button.

Click

110

Check Off

25

Check Off

Click

Figure 6.1.1.5

63
11) Click the [Next >] button.

Click

12) On the displayed window, enter your Global ID and Global ID's password, and
then click the [OK] button.

Global-ID

Global-ID's
Password
Click

Figure 6.1.1.6

64
 13) Make sure that the tests completed successfully. If so, click the [Close] button.

Click

14) Click the [Finish] button.

Click

Figure 6.1.1.7
15) Click the [OK] button.

Click

Figure 6.1.1.8

Outlook 2010 Detailed Setups

You will set the following:

• Disable the "Auto-Complete List" function.

• Change the message format from HTML to Plain text.

• Disable junk e-mail filter and phishing message warning.

• Add a global address book.

66
1) Launch Outlook 2010.

2) Click [File] at the top lef t of the application window.

Click

Figure 6.1.1.9

67
3) Click [Options].

Click

4) Disable the "Auto-Complete List" function.

To disable the "Auto-Complete List" function, click [Mail] > [Send messages].

Check Off

Figure 6.1.1.10

68
 5) Change the message format.

To change the message format from [HTML] to [Plain Text], click [Mail] >

[Send messages].

Plain Text

Click

Figure 6.1.1.11

69
 6) Set junk e-mail filter and phishing message warning setups. Click [Home] > [Junk
E-mail Options…].

Click

Click

On the [Options] tab, change the setups as needed, and then click the
. [OK] button

Check Off

Figure 6.1.1.12

70
 7) Add a global address book.

Click [File] at the top left of the application window.

Click

8) With the [Info] item selected, click [Account Settings] > [Account Settings…].

Click

Click

Figure 6.1.1.13

71
 9) Click the [Address Books] tab, and then click [New …].

Click

Click

10) Click [Internet Directory Service (LDAP)], and then click the [OK] button.

Click

Figure 6.1.1.14

72
 11) After setting each item, and then click the [More Settings…] button.

Notice: You must renew Password field after you change password of japan domain.

eds.panasonic.com

Check it

japan + your GID

Your password for japan domein

Check it

Click

If you see an instruction message to restart Outlook, click the [OK] button.

Click

Click [Search]Tab

Select [Custom:]

Input this field

Click

After setting, click [OK] button.

73
Figure 6.1.1.15
 12) Click the [Finish] button.

If you see an instruction message to restart Outlook while setting, quit Outlook and restart
it.

Click

Figure 6.1.1.16

[Supplementary Information]

To change the protocol for the incoming mail server from POP3 to POP3S, follow the
procedures below.

74
1) Click [File] at the top left of the application window.

Click

2) With the [Info] item selected, click [Account Settings] > [Account Settings…].

Click

Click

Figure 6.1.1.17

75
 3) Click the [E-mail] tab, and then click [Change…].

Click

Click

4.) Click [More settings…]

Click

Figure 6.1.1.18 76
5) Click the [Advanced] tab, set required items, and then click the [OK] button.

Click

995

Check On

Click

Figure 6.1.1.19

6) Click the [Next >] button

Click

Figure 6.1.1.20

77
7) On the displayed window, enter your Global ID and Global-ID's password, and
then click the [OK] button.

Global-ID

Global-ID's
Password
Click

Figure 6.1.1.21

8) Make sure that the tests completed successfully. If so, click the [Close] button.

Click

Figure 6.1.1.22

78
9) Click the [Finish] button.

Click

10) Click [Close]

t button.

Figure 6.1.1.23

Click

79
Figure 6.1.1.24
 CHAPTER 7

OUTLOOK SETUP E1 MAIL(MANAGEMENT)& MANUAL OPERATION

1. Installing a Certificate to Use Office 365

1) Download EDS-CA.cer and Panasonic-palet-CA.cer file from a specified location,

save it in your preferred location on your PC, and double-click the files. Installation
method for both certificates are the same.

Figure 7.1.1

80
2) Click the [Install Certificate] button.

Figure 7.1.2

3) Click the [Next] button.

Figure 7.1.3
81
4) Tick [Place all certificates in the following store] and click the [Browse] button.

Figure 7.1.4

5) Select [Trusted Root Certification Authorities] and click the [OK] button.

Figure 7.1.5

82
6 ) Click the [Next] button

Figure 7.1.6

7) Click the [Finish] button.

Figure 7.1.7

83
 8) Click the [Yes]
button

Figure 7.1.8

9) Click the [OK] button.

Figure 7.1.9
10) Click the [OK] button to close the window.

84
 Figure 7.1.10

11) Proceed to install the other certificate using the steps above.

85
2. Setting Outlook Web App

1) Launch Internet Explorer and access [https://owa.eds.panasonic.com/owa/].

2) In the "Domain\user name" field, enter as follows: japan\your account name. Enter
your password in the "Password" field.

Figure 7.1.11

86
 3) In the [Language:] field, select your preferred language. In the [Time zone:] field,
enter your time zone, and then click [save].

Figure 7.1.12

3. Setting Outlook

1) Click the [Start] button. Click [All Programs] > [Microsoft Office] > [Microsoft
Outlook 2010].

2) Click the [Next] button.

Figure 7.1.13 87
 3) Tick [Yes] and click [Next]

4) Tick [E-mail Account]. In the [E-mail Address:] field, enter your e-mail address.
Click [Next].

Make sure that all fields are filled as the figure below. If so, click [Next].

Figure 7.1.14

88
5) Click [Use another account].

Figure 7.1.15

89
 6) In the top field, enter as follows: japan\global id . In the bottom field, enter your
password. Click [OK].

Figure 7.1.16
7 Click [Finish].
)

Figure 7.1.17
90
3.1 Import Offline Address Book

1. Open the following folder. (If the folder doesn’t exist, please create it)

C:\Users\<username>\AppData\Local\Microsoft\Outlook\Offline Address Books\86bff40c-

8984410d-bd10-e433b1e2f464

2. Copy distributed 6 files into the folder

3. Double click the online-to-offline-addressbook.reg

Figure 7.1.18

91
4. Click “Yes” to User Account Control window

Figure 7.1.19

5. Click “Yes” to Registry Editor confirmation window

6. Close the completion window

7. Start Outlook

Figure 7.1.20

92
8. Choose “Send/Receive” tab and open "Send/Receive Groups“, choose "Download
Address Book"

Figure 7.1.20

9. Put a check in the "Download changes since last Send/Receive", then press "OK".

Figure 7.1.21

93
3.2 Junk Mail Setting

The figure below shows the default setting for Junk Mail Options, it should be “No
Automatic Filtering”.

Figure 7.1.22

94
4. Launching Outlook

1) Click the [Start] button, then click [All Programs] > [Microsoft Office] > [Microsoft
Outlook 2010].

2) In the top field on a window (similar to the figure below), enter as follows:
[japan\your account name]. In the bottom field, enter your password. Click [OK].

Figure 7.1.23
3) Make sure that Outlook has launched.

Figure 7.1.24 95
5. Screen Structure

Outlook's screen is divided into multi-panes, so you can read an e-mail on one pane and,
concurrently, manage your schedule and tasks on other panes.

5.1 Screen Structure

The figure below shows the structure of the Outlook screen, with names and main functions
of each pane.

(1)

(2)
(4) (5) (6)
(3)

No. Name Main Features

(1) Ribbon Buttons are here. These buttons allow you to

perform basic actions.
(2) Navigation Pane [Inbox] and [Sent Items] folders are here. You
can quickly select your desired folder.
(3) View Switch Buttons You can switch the panes, such as Calendar
and Contact.
(4) Message List List the messages in the folder you selected in
Navigation Pane.
(5) Reading Pane Show the body text of the e-mail you selected
on Message List.
(6) To-Do Bar You can check your proximate appointments
and their priorities, as well as added
appointments and tasks.

Figure 7.1.25 96
 CHAPTER 8

COMMENTS AND SUGGESTIONS

8.1 Comments and suggestions for company

From the 20 weeks of industrial training at PANASONIC MANUFACTURING MALAYSIA

BERHAD, observations have been made and I have some suggestions to SONY EMCS
management to further improve the performance of the employees. As I found out, there was
some weakness that need to be change. I hope that the suggestions I made this can be welcome
and help to IT Infra and Service department to be more advanced and known in the future.
Here I have some of the suggestions as per below:

1. Implement a well-organized arrangement plan for practical learners by providing more

organized training schedules so that more things can be learned and avoid focusing on
one task only at a time.

2. The PANASONIC MANUFACTURING MALAYSIA Company should paste a plat

on wall at danger location to mention the user to be careful. All danger location needs
to warn the user to be alert due to working in danger environment.

3. Expose students more to a variety of work so that students can practice all the learned
knowledge as well as the existing experience.

4. Increase the number of employees because there is a lot of work and less workforce.
So because of that, there are other sub-cons and intern students who bear a lot of work.

5. IT member should add location map PANASONIC MANUFACTURING

MALAYSIA for each department at server to the trainees which can help them during
the IT support. The location map can provide useful to IT member for easy to search
for user.

97
8.2 Comments and suggestions for polytechnic

The Industrial Training Course has had a very positive effect on the students to improve the
quality of the work. Students also gain experience in learning various techniques. But for my
opinion there are still some weaknesses in industrial training. Therefore, I would like to
propose some suggestions to further improve the strength of industrial training. Among my
suggestions is:-

1. There are some organizations took the students to undergo industrial training that is not
related with their course. If the place is not suitable, they can switch places with another
related with specified conditions. This is because, there are some cases of not suitable
and related training.

2. Industrial Training Duration is extended to seven (7) or either eight (8) months. With
the extension of this period, I feel that it can increase the experience and teaching of
working life or vice versa.

3. I also propose that the polytechnic can provide flexibility rather long time for students
to prepare and examine the Industrial Training Report. Cooperation extended by the
lecturers also needed in producing high quality and good report.

98
 CHAPTER 9

CONCLUSION

The step taken for polytechnic students for Industrial Training is one of intelligent and
effective step. I'm sure many of us are unaware of the organizations / firms that thrive are
starting from administration and management system is perfect, systematic and stable.
Industrial Training conducted indeed provide advantages and benefits compared to the
disadvantages. This program should be continued because it is more beneficial to students and
opportunities for students to understand the real work environment to get the experience of
working in an organization, firm or company in future.

With this Industrial Training, it can give confidence to the students for the real workplace
to be challenging and intelligent use of existing opportunities like this. Such disclosure should
be owned by every student in preparation to compete in a globalized market.

In addition, I gained a wealth of knowledge and it is very valuable and meaningful to me.
Here, I managed to apply almost 100% of knowledge that I have learned at polytechnic during
my Industrial Training. Overall, the Industrial Training can provide useful knowledge to the
students. This is because not only able to produce students who are capable in various fields
can even respond to the government's wanted leavers from education institutions in the country
to lead the country in various fields of economy, science and information technology.

99
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Fitzpatrick, J. (2017, October 28). How to Upgrade from Windows 7 or 8 to Windows 10

(Right Now). Retrieved from https://www.howtogeek.com/225048/how-to-upgrade-from-
windows-7-or-8-to-windows-10-right-now/

Costa, A. D. (2019, February 01). Three Ways to Upgrade to Windows 10 Anniversary

Update. Retrieved fromhttps://www.groovypost.com/howto/3-ways-to-upgrade-to-
windows-10-anniversary-update/

Panasonic Manufacturing Malaysia Berhad. (n.d.). Retrieved from

http://pmma.panasonic.com.my/

Hitachi, Ltd. (n.d.). Integrated Operations Management JP1.

Retrieved from https://www.hitachi.com/products/it/software/prod/jp1/index.html

Filip. (n.d.). How to set JAVA_HOME in Windows 10. Retrieved from

https://javatutorial.net/set-java-home-windows-10

Sun Fire X4170, X4270, and X4275 Servers Service Manual. (2010, December 01).
Retrieved from https://docs.oracle.com/cd/E19269-01/820-5830-13/app_bios.html

AvoidErrors. (2015, August 01). How to Install Windows 10 from a USB Flash Drive.
Retrieved from https://www.youtube.com/watch?v=SKbR6XT7fcA

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101