JOB PROFILE

JOB STORE # 337 POSITION# 00116684, 00115545

TITLE: INTERMEDIATE TECHNICAL ANALYST, SHAREPOINT CLASSIFICATION: INFORMATION SYSTEMS 24

JOB OVERVIEW
To plan and manage infrastructure technology solutions across multiple platforms, program areas and a
variety of systems environments, including configuration, installation and integration services. This often
involves coordinating large-scale technology implementation projects impacting multiple business area.
ACCOUNTABILITIES
Required:
• Maintains relationship with clients through a thorough understanding of their business goals and
processes and advises on innovative and cost effective use of information technology.
• Develops technical service standards, and configuration standards, and the detailed design of
implementation plans to ensure solutions are technically accurate and meet government
requirements.
• Plans and leads projects related to the design, development and implementation of new and/or
enhanced technical infrastructure models, including determination of resource requirements and
directing work of project teams.
• Investigates emerging technology to determine potential implications and benefits, and recommends
approaches for integrating that technology into the infrastructure, including identifying standard
functions, developing a set of procedures to perform those functions, and documenting their use.
• Develops and documents standards for tools used in development, maintenance, and support of
custom applications.
• Provides cost-benefit analysis, technical expertise and recommendations to management for budget
development, operations and major procurement issues.
• Oversees test bed for workplace lifecycle management and line of business application activities.
• Researches and develops business cases considering technological alternatives for current and future
technologies, risk assessment, cost benefit analyses, revenue, policy and operational implications.
• Tracks and communicates the status of multiple projects, key issues and schedules; provides decisive
information on cost-effective and efficient solutions to operational challenges.
• Plans, monitors and tests disaster recovery, security and business continuation procedures and serves
as one of the key points of contact in the event of an operational emergency.
• Develops a variety of written communications such as Project Charters, technical training manuals,
business strategy reports/proposals and development of submissions to Executive to secure project
approval and funding.

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IM/IT IT Professional
 • Participates on cross-government and internal committees to ensure a consistent and coordinated
approach to infrastructure and operational issues.

JOB REQUIREMENTS
• Degree, diploma, certification or equivalent in the computer science field, or minimum 2 years of a
combination of education, training and experience. Preference may be given to applicants with 3
or more years of experience.
• Experience with IIS, SQL 2013/2016/2019, SharePoint 2013/2016/Online and/or Windows Server
2010 or later. Preference may be given to applicants with 1 or more years work experience.
• Experience troubleshooting, testing, implementing software and/or hardware solutions with
Microsoft infrastructure technology. Preference may be given to applicants with 2 or more years
working experience.
• Experience in investigating and researching troubleshooting problems and providing solutions.

KNOWLEDGE/SKILLS/ABILITIES
• Knowledge of Microsoft infrastructure technologies specifically SharePoint 2013/2016 or
SharePoint Online.
• Knowledge of Web Services.
• Knowledge with all phases of change management.
• Ability to work under pressure, within strict timeframes and meet deadlines.
• Ability to supervise and lead multiple project teams.

PROVISOS/WILLINGNESS STATEMENTS
• This position may be required to work on call and/or overtime.
• Successful completion of security screening requirements of the BC Public Service, which may include a
criminal records check, and/or Criminal Records Review Act (CRRA) check, and/or enhanced security
screening checks as required by the ministry (Note: It is important that you read the job posting
carefully to understand the specific security screening requirements pertaining to the position).

BEHAVIOURAL COMPETENCIES
• Expertise includes the motivation to expand and use technical knowledge or to distribute work-
related knowledge to others.
• Planning, Organizing and Coordinating involves proactively planning, establishing priorities and
allocating resources. It is expressed by developing and implementing increasingly complex plans. It
also involves monitoring and adjusting work to accomplish goals and deliver to the organization's
mandate.

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IM/IT IT Professional
 • Teamwork and Co-operation is the ability to work co-operatively within diverse teams, work
groups and across the organization to achieve group and organizational goals.
• Analytical Thinking is the ability to comprehend a situation by breaking it down into its
components and identifying key or underlying complex issues. It implies the ability to
systematically organize and compare the various aspects of a problem or situation, and determine
cause-and-effect relationships (“if...then...”) to resolve problems in a sound, decisive manner.
Checks to ensure the validity or accuracy of all information.

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IM/IT IT Professional