Scribd Logo
Upload

Welcome to Scribd!

  • Samenvatting IB H8-H16

    Uploaded by

    lotte
    6 views1 page
    The document discusses organizational aspects of operations management. It outlines the main objectives of operations as quality, dependability, speed, flexibility and cost efficiency to gain a competitive advantage. It describes the inputs, conversion process and outputs of an operation system. There are three types of transformation: material processing, information processing and customer processing. The design of an operation system must consider conflicting objectives like customer satisfaction versus efficient use of resources, as well as decisions around product design and degree of standardization.

    Original Description:

    Original Title

    Samenvatting IB H8-H16.docx

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The document discusses organizational aspects of operations management. It outlines the main objectives of operations as quality, dependability, speed, flexibility and cost efficiency to gain a competitive advantage. It describes the inputs, conversion process and outputs of an operation system. There are three types of transformation: material processing, information processing and customer processing. The design of an operation system must consider conflicting objectives like customer satisfaction versus efficient use of resources, as well as decisions around product design and degree of standardization.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views1 page

    Samenvatting IB H8-H16

    Uploaded by

    lotte
    The document discusses organizational aspects of operations management. It outlines the main objectives of operations as quality, dependability, speed, flexibility and cost efficiency to gain a competitive advantage. It describes the inputs, conversion process and outputs of an operation system. There are three types of transformation: material processing, information processing and customer processing. The design of an operation system must consider conflicting objectives like customer satisfaction versus efficient use of resources, as well as decisions around product design and degree of standardization.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Chapter 8 Organizational Aspects of Operations

    Main objectives operations: 1) quality 2) dependability 3) speed 4) flexibility 5) cost efficiency and
    effectiveness  competitive advantage.

    Inputs  conversion process  Outputs

    - Outputs may also be considered as inputs


    - Outputs are not necessarily desired outcomes

    Three types of transformation:

    1. Material processing
    2. Information processing
    3. Customer processing (i.e. hospitals)

    Conflicting objectives: Customer satisfaction vs Efficient use of resources

    The design of operation systems:

    Product design: styling and function of product and degree of standardization to be offered

    You might also like