PROGRAMA DE FORMACIÓN TITULADA – TGI

“Tecnólogo en Gestión Logística.”

Fase de proyecto: Análisis

AP 1 - Realizar un diagnóstico sobre el sector de la logística comercial a nivel

internacional y nacional que le permitan reflexionar y visualizar sobre su proyecto
de vida.

AA1 - Interpretar la información proveniente de los clientes de la cadena de

abastecimiento, utilizando las tecnologías de la información.
Evidencia 4: “Business meeting workshop”

Equipo de trabajo:
DIGNER XIOMARA NIÑO RINCON

Instructor:
BRILLYD LORENA GALINDO

Servicio Nacional de Aprendizaje - SENA

Centro de Industria y Construcción Regional Tolima
Programa de formación: Tecnólogo en Gestión Logística
Modalidad - Virtual
Ibagué-Tolima, Colombia
2020
 PROGRAMA DE FORMACIÓN TITULADA – TGI
“Tecnólogo en Gestión Logística.”

INTRODUCTION

The use of English today has become a basic tool for personal communication,
whether in the student, professional, work or commercial sphere. That is why in the
following evidence we want to know the conjugation in the past tense of some verbs
in order to complete a work conversation and finally put the pronunciation of it into
practice.
 PROGRAMA DE FORMACIÓN TITULADA – TGI
“Tecnólogo en Gestión Logística.”

Table of Contents

Pág.
INTRODUCTION................................................................................................................................ 2
Business meeting workshop ............................................................................................................. 4
1. Read the following verbs. Then, write its past form ............................................................. 4

2. The following dialogue. Then, fill in the gaps using the verbs on the previous activity. ........ 4

BUSINESS MEETING DIALOGUE ..................................................................................... 4

3. The previous dialogue doesn't include greetings at the beginning. Read the dialogue ageing
and write the most appropriate greeting to start the meeting. .................................................... 8

CONCLUSIONS.................................................................................................................................. 9
 PROGRAMA DE FORMACIÓN TITULADA – TGI
“Tecnólogo en Gestión Logística.”

Business meeting workshop

In a working setting, to be able to speak in a second language, English in particular,

is a must. It allows to manage technical processes and opens up new business
opportunities. This is the reason why, this time, the training and complementary
material focuses on meetings; and it gives, not only some important meeting
expressions, but some meaningful tips on pronunciation.
Now, it's time for you to evidence your learning throughout this workshop.

1. Read the following verbs. Then, write its past form

BEGIN → Began JOIN → Joined
CLOSE → Closed MOVE → Moved
COMPLETE → Completed PRESENT → Presented
COVER → Covered RECEIVE→ Received
DELIVER → Delivered STATE → Stated
DEVELOP → Developed VALUE → Valued
DISCUSS → Discussed IS → Was

2. The following dialogue. Then, fill in the gaps using the verbs on the
previous activity.

BUSINESS MEETING DIALOGUE

Taken and adapted from: thoughtco.com
1. INTRODUCTIONS

Begin the meeting with introductions with special attention paid to

newcomers.
 PROGRAMA DE FORMACIÓN TITULADA – TGI
“Tecnólogo en Gestión Logística.”

Meeting Chairman: If we are all here, let's get started. First of all, I'd like you to
please join me in welcoming Jack Peterson, our Southwest Area Sales Vice
President.

Jack Peterson: Thank you for having me, I'm looking forward to today's meeting.

Meeting Chairman: I'd also like to introduce Margaret Simmons who recently
joined our team.
2. REVIEWING PAST BUSINESS

It's a good idea to review past business shortly before moving on to the main
topic of discussion.

Meeting Chairman: We're here today to discuss ways of improving sales in

rural market areas. First, let's go over the report from the last meeting which was
on held June 24th. Right, Tom, over to you.

Alex Young: Thank you Mark. Let me just summarize the main points of the last
meeting. We began the meeting by approving the changes in our sales
reporting system discussed on May 30th. After briefly revising the
changes that will take place, we moved on to a brainstorming session
concerning after customer support improvements.
You'll find a copy of the main ideas developed and discussed in
these sessions in the photocopies in front of you. The meeting was
declared closed at 11.30.

3. BEGINNING THE MEETING

 PROGRAMA DE FORMACIÓN TITULADA – TGI
“Tecnólogo en Gestión Logística.”

Make sure that everyone has an agenda of the meeting and stick to it. Refer
to the agenda from time to time during the meeting to keep the discussion
on track.

Meeting Chairman: Thank you Tom. So, if there is nothing else we need to
discuss, let's move on to today's agenda. Have you all received a copy of
today's agenda? If you don't mind, I'd like to skip item 1 and move on to item 2:
Sales improvement in rural market areas. Jack has kindly agreed to give us a
report on this matter. Jack?

4. DISCUSSING ITEMS

Discuss items on the agenda making sure to paraphrase and clarify as you
move through the meeting.

Chris Morgan: Before I begin the report, I'd like to get some ideas from you all.
How do you feel about rural sales in your sales districts? I suggest we go round
the table first to get all of your input.

Alex Young: In my opinion, we have been focusing too much on urban customers
and their needs. The way I see things, we need to return to our rural base by
developing an advertising campaign to focus on their particular needs.

Anne Stevenson: I'm afraid I can't agree with you. I think rural customers want to
feel as important as our customers living in cities. I suggest we give our rural sales
teams more help with advanced customer information reporting.

Alex Young: Excuse me, I didn't catch that. Could you repeat that, please?
Anne Stevenson: I just stated that we need to give our rural sales teams better
customer information reporting.

Chris Morgan: I don't quite follow you. What exactly do you mean?
 PROGRAMA DE FORMACIÓN TITULADA – TGI
“Tecnólogo en Gestión Logística.”

Anne Stevenson: Well, we provide our city sales staff with database information
on all of our larger clients. We should be providing the same sort of knowledge on
our rural customers to our sales staff there.

Chris Morgan: Would you like to add anything, Tom?

Alex Young: I must admit I never thought about rural sales that way before.

Chris Morgan: Well, let me begin with this Power Point presentation
(Chrispresents his report). As you can see, we are developing new methods to
reach out to our rural customers.

Anne Stevenson: I suggest we break up into groups and discuss the ideas
we've seen presented

5. FINISHING THE MEETING

Close the meeting by summarizing what's been discussed and scheduling the next
meeting.

Meeting Chairman: Unfortunately, we're running short of time. We'll have to

leave that to another time.

Jack Peterson: Before we close, let me just summarize the main points:

• Rural customers need special help to feel more valued

• Our sales teams need more accurate information on our customers.
• A survey will be completed to collect data on spending habits in these
areas.
• The results of this survey will be delivered to our sales teaMs.

Meeting Chairman: Thank you very much Jack. Right, it looks as though we've
the covered main items Is there any other business?

Alex Young: Can we fix the next meeting, please?

 PROGRAMA DE FORMACIÓN TITULADA – TGI
“Tecnólogo en Gestión Logística.”

Meeting Chairman: Good idea Donald. How does Friday in two weeks time
sound to everyone? Let's meet at the same time, 9 o'clock. Is that OK for
everyone? Excellent. I'd like to thank Chris for coming to our meeting today. The
meeting is closed

3. The previous dialogue doesn't include greetings at the beginning. Read

the dialogue ageing and write the most appropriate greeting to start the
meeting.

Meeting Chairman: Good morning, I would like to thank you all for attending
this meeting

 Link del video: https://youtu.be/G5xAdwR-u2Y

 PROGRAMA DE FORMACIÓN TITULADA – TGI
“Tecnólogo en Gestión Logística.”

CONCLUSIONS

To learn English requires perseverance and practice, this is how, through this
evidence, the “Business meeting workshop” workshop was successfully developed
with the help of some platforms in order to expand my vocabulary and practice my
pronunciation.