Sample Conversation You work at the front desk of a hotel.

Front Desk: Welcome to the Wyatt

Hotel Role-play As guests come in write down their
Hotel. How may I help you? information in the table below:
Traveler: I’d like a room please?
Front Desk
Front Desk: Would you like a single Hint: Ask the questions on the right side of this worksheet:
Important Questions:
or a double? Name Room Number of Number of Wake-up Method of
Traveler: I’d like a double, please? Size People Nights Call (Y/N) Payment
Front Desk: May I have your name,
(1) How may I help
please?
you?
Traveler: Timothy Findley.
(2) Can I have your
Front Desk: Could you spell that
name please?
please?
(3) How do you spell
Traveler: F-I-N-D-L-E-Y.
that?
Front Desk: How many are in your
(4) Would you like a
party?
single or a double?
Traveler: Just two.
(5) How many people
Front Desk: How many nights would
are you traveling
you like to stay?
with?
Traveler: Just tonight.
(6) How many nights
Front Desk: How will you be paying?
will you be staying?
Traveler: Is Visa OK?
(7) How will you be
Front Desk: That’ll be fine. Would
paying?
you like a wake-up call?
(8) Would you like a
Traveler: Yes, I’d like a wake-up call
wake-up call?
for 6:30. Do you have a pool?
(9) Is there anything
Front desk: Yes, we do. On the 2nd www.bogglesworldesl.com
else you would like to
floor. Here’s your key. That’s room
know?
405 on the fourth floor.