Professional Documents
Culture Documents
WELCOME 1
GENERAL INFORMATION 12
You will find maintenance guidelines, rental payment instructions, general information, move-
in/move-out instructions/tips and more. We request that you read the handbook carefully.
If you have a question about your lease, please refer to this manual or direct your question(s)
to South Side Stories’ office at (773) 466-8325. You may also email
leasing@southsidestoriesllc.com.
Again, Welcome!
Sincerely,
South Side Stories Property
Management
1
Activate Your Tenant Portal
Benefits:
https://blueclearllc.appfolio.com/connect
2
Tenant Charge List
Tenant shall keep the premises and the fixtures and appliances therein in a clean, sightly and healthy condition, and in
good repair at Tenant's own expense. Tenant agrees to only place toilet paper and facial tissue in all toilets. Paper towels,
wipes and feminine hygiene products are prohibited in all toilets. Tenant shall make all necessary repairs due to
Tenant's conduct or neglect and shall replace all broken glass and fixtures.
THERE ARE MANY REPAIRS & REPLACEMENTS NOT SHOWN, WHICH WILL BE CHARGED AT MATERIAL COST + LABOR.
IE: SCREEN REPLACEMENT, CABINET REPAIR AND RE-INSTALLATION OF TOILET PAPER HOLDER.
REPLACEMENTS WILL BE PRO-RATED BASED ON AGE OF CARPET, APPLIANCE, ETC.
ALL CHARGES THAT ARE NOT LISTED WILL BE BILLED AT ACTUAL COST PLUS LABOR
Rev.
2/3/2020EC
3
4701 S Champlain Ave. Chicago, Illino is 60615 p773‐466‐8325
One Week Prior To Mo ove‐In:
Tenants w
will schedule aand email leaasing@southssidestoriesllc. com with thee following:
1. Date/Time (maax timeframe e is 4 hrs)movvers will be m oving items in (refer to yo
our lease for
sp
pecific HOA guidelines if applicable)
2. Innternet/cablee service instaallation
3. Any furniture d deliveries (maax timeframe e is 4 hrs)
NOTEE: Moving is permitted from
m Monday through Saturdday; no earlier than 9:00 A AM and no later
than 6
6:00 PM. No moves are alllowed on Sunndays. Prior tto your move‐in, SSS has conducted an
property and took photos aand/or video s of the unit aand common
inspection of the p n areas to estaablish
ondition at move‐in.
the co
One To Seeven Days Prior To Move‐‐In:
One to seven days prio or to move‐in, a leasing agent and/or mmaintenance ttech will walkk‐through you
ur
unit with you. This is a scheduled m
mandatory me eeting to revieew the follow
wing:
1. Become familiar with your new home
w building layyout/common
a. Review n areas, trash ‐recycling bin
n location, lau
undry room,
parking, cable box
d service youur appliances, fireplace, alaarm, heated
b. In servvice on how to operate and
mostat, HVAC filter replace ment, etc.
floors,, HVAC therm
hind toilets annd to your en
c. Waterr shut offs below sinks, beh ntire home
d. Circuitt breaker panel / GFCI outllets
ou will be given a welcome packet thatt includes a paaper copy of your lease, im
2. Yo mportant con ntact
in
nfo, a move‐in nd access to tthe rear entraance. We will also review iinformation
n check list an
re
egarding our services and yyour responssibilities.
Move‐In IInspection Fo orm
The Move e‐In Inspection Form is the e single most important doocument thatt will help dettermine how much
of your de our lease. It is important yo
eposit will be returned at tthe end of yo ou take this p
process seriou usly
protection. Att the end of your lease, yo u must return
because itt is for your p n the unit bacck to us in thee
EXACT sam me condition less normal w wear and tear. Therefore, the check list is used to document whaat
exists in the unit at moove‐in so we ccan have a coomparison. Pl ease documeent all flaws in n the approprriate
category. It is your ressponsibility to
o make sure tthis documen nt is complete.
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Be as desccriptive as poossible; if you are not sure whether youu should docu ument someth hing…documeent
it! This check list, alongg with your co
ompleted Utiility Addenduum, must be rreturned to our office withhin 72
hours from m your move‐in date. At tthis time, a sttaff member wwill review th
he Utility Addendum &
Inspection n Form with yyou and proviide you with a mailbox keyy. Note that aa mail box keyy will only be
issued aftter receipt of both docume ents.
SSS performs a pre‐mo ove‐in inspecttion prior to tthe move‐in ddate. We takee photos and//or videos to help
documentt the move‐in n case the written documeent is not desccriptive enough. The photo
n condition in o
and/or vid
deo link will b
be posted privvately to an SSSS DropBox aaccount. You will be granted access to
review annd download tthe photos an nd/or video. Also, the SSSS maintenance department has notes o on the
last page of your move e‐in inspection form. If youu disagree witth our photoss and/or videeos or our nottes,
you must contact our o office to discu
uss. If we havve not been coontacted withhin 5 days aftter move‐in, yyou
accept thee conditions aas documente ed by manage ement.
Once the move‐in is coompleted, an inspection off the commonn area will bee conducted. Photos and/o or
videos will be taken, uploaded to an n SSS DropBoox account. Y ou will be graanted access to review and
d
downloadd the photos aand/or video.. Damages to o the commonn areas arisin ng from the m
move will be
documentted and will rresult in addittional chargess.
Best Practices
Taake advantagge of online to ools such as h
https://www. realsimple.co om/home‐
organizing/orgganizing/moving/moving‐cchecklist to asssist in managging your move.
Moving vans a
M nd trucks can
nnot be parke ed in a manneer such that tthey limit entrances to thee
driveway or paarking spaces.
Moving must b
M be through thhe rear entrannce except fo r the followin ng buildings: 44705 S.
Champlain, 405 E. Oakwood d Blvd, 4235‐27 Calumet A Ave, 4417‐19 S. Indiana Ave, 3967 S.
Drexel Blvd, and 4950 S. King Dr.
All move‐ins in n buildings with elevators w will need to bbe scheduled with manageement. The
elevators cann not be held foor move‐ins. TTherefore, tim me is limited.
All floor and w walls are to bee reasonably p protected aloong the entiree moving path h, with carpett
ru
unners or sim
milar protectio on materials ffrom the buildding entry to the unit.
Fu urniture delivveries on day of move‐in o or at some othher day must be scheduled d a minimum of 3
business days in advance.
All furniture which makes co ontact with hhardwood flooors, carpet, ceramic tile, vinyl or laminaate
floors must have protective e coasters or padding.
All garbage mu ust be placed in plastic baggs and then inn the dumpstter or cans, no ot outside of the
dumpster or caans. All boxess must be bro oken down beefore being placed in the d dumpster or ccans.
Dumpsters and cans must fully close, otherwise this is a violation o of the city of C
Chicago
ordinances. If tthe city fines the Landlordd, this cost wi ll be charged to your ledgeer and will bee due
annd payable wwithin 30 dayss.
When garbage
W e is excessive,, contact SSS tto order an eextra trash remmoval. The aadditional feee will
be charged to the tenant le edger.
If your unit hass specific Con ndominium Ru ules & Regulaations, pleasee refer to your lease for further
in
nstructions.
Rev. 2/2020EC
5
4701 S Champlain Ave. Chicago, Illino is 60615 p773‐466‐8325
6
The Day o
of Scheduled Move‐Out In nspection:
An SSS staff member will m meet you at yo our unit on thhe scheduled date/time of the move‐ouut
nspection
in
It is expected tthat all items have been m moved out andd the unit hass been cleaneed
All keys (mailb box, common area, unit, storage) and gaarage remotee(s) should bee returned at this
time
Th he SSS staff m
member will w walk through the unit withh you and doccument condiition of unit
Yo ou will be askked to sign a M
Move‐Out Insspection Tenaant Acknowleedgment form m.
Th he acknowled dgement form m will also req
quest your fo rwarding addd
You will be responsible for any damages above normal wear & tear.
Th
he entire process should take 15‐30 minutes, depennding on size of unit.
on date or fail to
Holdover Charges: If you remain in your unit forr any reason bbeyond the leease expiratio
return keyys by the sam
me date / time
e, you will be charged a hooldover fee ass pursuant to
o your lease.
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4701 S Champlain Ave. Chicago, Illinois 60615 p773-466-8325
Refrigerator:
Remove ALL FOOD from refrigerator and freezer areas.
Wash inside of refrigerator & freezer with warm water (egg trays, door shelves, etc).
Take out all drawers and wash in warm water - dry and replace.
Wash and dry outside of refrigerator - including the top of the refrigerator.
Dust off grill at bottom of refrigerator.
Stove:
Remove racks, broiler pan and drip pans. Soak in hot water to clean (scrub if necessary), dry well and
replace.
Clean/Scrub inside of oven, top of stove, under elements (may need to lift up stove top) and pan drawer. If it
is not a self-cleaning oven, you must use an oven cleaner and scrub where necessary.
Wash and dry outside of stove.
Pull out stove or take out bottom pan drawer and clean under stove.
Scrub the range hood and exhaust fan (it gets dusty on top). Clean filter.
Bathroom (s):
Clean bathtub, tile or surround around the tub. SCRUB OFF ALL SOAP SCUM, DIRT & MOLD.
Clean inside and outside of toilet. MAKE SURE YOU CLEAN UNDER AND BEHND TOILET.
Clean / scrub sink and all sink fixtures.
Clean the inside of medicine cabinet or any other cabinets in bathroom.
Clean all mirrors.
Laundry Areas:
Remove all items from washer/dryer
Remove lint from dryer
Clean inside the washer for any soap residue.
Clean behind & under washer & dryer – at the very least, sweep the sides if you cannot move the
washer/dryer.
Wipe down outside of both units
Balcony/Decks
Remove all personal items
Clean area and remove all debris
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Miscellaneous:
Clean off all outlet covers (electrical and lighting).
Replace any burnt out or non-similar bulbs.
Clean inside and out of dishwasher.
Clean windows, window tracks and window sills (also tracks on sliding glass door must be cleaned.
Wipe down exhaust fan covers in bathroom
Wipe down all closet shelves (bedrooms, hallway, bath, etc)
Wipe down all doors (inside and out) - both interior and exterior doors
Make sure ALL garbage or ALL items that are not part of the unit are removed and properly disposed.
Vacuum all carpeted areas
Clean/dust all blinds
Dust/Wipe down all baseboards
All garbage must be placed in plastic bags and then in the dumpster or cans, not outside of the dumpster or
cans. All boxes must be broken down before being placed in the dumpster or cans.
Dumpers and cans must fully close. Otherwise, this is a violation of the city of Chicago ordinances. If the city
fines the Landlord, this cost will be charged to your ledger
When garbage is excessive, contact SSS to order an extra trash removal. The additional fee will be charged
to the your ledger
THIS LIST IS MEANT AS A GUIDE AND MAY NOT BE ALL-INCLUSIVE. THE UNIT SHOULD BE LEFT IN A
CONDITION WHERE THE NEXT TENANT CAN MOVE RIGHT IN WITH MINIMIMAL ADDITIONAL CLEANING.
THE GOLDEN RULE IS IF IT CAN BE CLEANED, SCRUBBED, MOPPED, VACUUMED, DUSTED, ETC, IT
SHOULD BE DONE.
Once keys are returned, no one is allowed back in the rental unit for any reason.
Thank you for your cooperation and good luck in your future endeavors.
If you have any questions, please call the office at 773.466.8325 to discuss.
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Work Orders, Emergencies
Dear Resident,
3. Go to https://www.southsidestoriesrentals.com/maintenance‐request/ to submit a
generic Work Order Request
911 Emergencies:
Call 877‐877‐9865, which is our 24/7 hotline. You will speak with a live operator.
Emergency repairs include but are not limited to security or health hazards, heat not
functioning, water flooding or leaking, electrical outlet smoking/ sparking, clogged toilet,
tub or sink (units that have one bathroom only), lock‐outs (See Rider #2 for charges)
and garage/back gate not operating.
Gas Emergencies:
Immediately vacate your home and call Peoples Gas Emergency line at
866‐556‐6002. Then call 911. Last, call our emergency # at 877‐877‐9865.
Regards,
Management
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EMERGENCY CONTACT REQUEST FORM
Emergency contacts are not required but they are highly recommended. If you choose to
provide an emergency contact, please provide up to date information and complete all
fields.
EMERGENCY CONTACT #1
Name_______________________________________________________________
Phone______________________________________________________________
Relationship _________________________________________________________
Name_______________________________________________________________
Phone_______________________________________________________________
Relationship _________________________________________________________
11
GENERAL INFORMATION
ANIMALS/PETS: If you decide during the term of your lease that you would like to adopt a pet, please
contact our office via email at leasing@southsidestoriesllc.com for approval. An initial one-time pet
fee of $250 will be applied. Pet rent is $25 per month per pet and updated pet vaccinations and a photo
of the pet will be required if your request for a pet is approved. Aggresive and/or uninsurable breeds of
dogs are not permitted. NO DOGS ARE PERMITTED AT 4840-48 S. INDIANA BUILDING.
PARKING: Commercial and industrial vehicles and equipment are prohibited. Storage is not permitted.
All cars must be operational, contain a current city sticker and current license plates. Proof of vehicle
insurance must be provided to management within 3 business days of a request to provide proof of
insurance. Vehicle repairs in parking area are prohibited.
ALARMS: If you decide during the term of your lease that you would like to add alarm services, please
contact our office via email at leasing@southsidestoriesllc.com. The cost is $37 per month and will
require a lease update to reflect the $37 per month increase in rent. Once the alarm is installed, you will
be responsible for the cost of service unitl your next lease renewal. Service may only be canceled at time
of renewal.
PRE-VACATION PROCEDURES: Please inform our office of any vacation lasting more than a week
and be sure to adjust your thermostat accordingly during winter/summer months.
ADDITIONAL OCCUPANTS: Only the persons listed on your lease are considered occupants. If you
would like to add an additional occupant to your lease, they must undergo a background check if they are
18 or older and will not be financially responsible. If the additional person will be financially responsible,
they will be required to complete a full application and be added to the lease as a tenant. The application
fee is $65 per person.
RENEWAL LEASES: Approximately 60-90 days before your renewal lease expires, you will be contacted
by South Side Stories Property Management with information regarding your options to renew and renewal
terms if applicable.
BICYCLES: No bicycle is allowed on the Premises, building or any common area of the
property, unless there is a specific area designated for same. All exceptions must be requested via email
at leasing@southsidestoriesllc.com.
REFERRALS: Management offers a referral payment for referrals that are approved and sign a lease.
For more information, contact leasing@southsidestoriesllc.com.
LOCK OUTS DURING OFFICE HOURS: If possible, stop by the office if you are locked out during
business hours to retrieve your key. As long as the key is returned the same day within business hours,
there is NO COST!
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MOVE-IN/MOVE-OUT INSPECTION FORM Date:
Upon moving in, please inspect your unit and report any deficiencies that may need to be
addressed or noted in your unit. If there are no deficiencies, you may leave the box empty as an
acknowledgement that that particular item is in proper working condition. You have 72 hours to
return this form to management. Mailbox keys for your unit will be given to you at that time.
Living Room Move-in Condition Move-out Condition
Flooring
Window coverings (blinds)
Walls/ ceilings
Lighting
Windows/Doors
Front door & locks
Fireplace
Other
Appliances
Refrigerator
Range
Microwave/Range Hood
Dishwasher
Garbage Disposal
Washer
Dryer
Other
ADDRESS:
UNIT#: TENANT: 13
Bathroom(s) Move-in Condition Move-out Condition
Bath#1-Location:________________
Flooring
Window coverings (blinds)
Windows/Doors
Walls/ ceilings
Lighting
Bathtub/ shower
Sink/vanity/counter
Medicine Cabinet/Linen Closet
Toilet
Other
Bathroom(s) Move-in Condition Move-out Condition
Bath #2 Location:_______________
Flooring
Window coverings (blinds)
Windows/Doors
Walls/ ceilings
Lighting
Bathtub/ shower
Sink/vanity/counter
Windows/Doors
Walls/ Ceilings
Lighting
Bathtub/ shower
Sink/vanity/counter
Toilet
Other
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ADDRESS: UNIT#: TENANT:
Bedroom (s) Move-In Condition Move-Out Condition
Bed#1 Location:_______________
Flooring
Windows/Doors
Walls/Ceilings
Lighting
Closets
Other
Bed#2 Location:_______________
Flooring
Windows/Doors
Walls/Ceilings
Lighting
Closets
Other
Bed#3 Location:_______________
Flooring
Windows/Doors
Walls/Ceilings
Lighting
Closets
Other
Intercom
Alarm
Other
Move in Notes: