CALCULATION & ANALYZING PCE OF KFC

Activity

KFC
Logging in
Browsing The Products
Selecting The Products & Adding to Cart
Placing The Order by Select Delivery Adress
Looking For Offers &applying Coupons
Payment Processing
Order Placement Confirmation
Feedback & Rating

Pizza Hut

Logging in
Browsing The Products
Selecting The Products & Adding to Cart
Looking For Offers &applying Coupons
Placing The Order by Select Delivery Adress &
Payment Processing
Order Placement Confirmation
Feedback & Rating
N & ANALYZING PCE OF KFC & PIZZA HUT

Nature of the Activity Time Required at each Activity(Sec)

KFC
Non Value Adding-E 20
Non Value Adding 60
Value Adding 10
Non Value Adding-E 10
Non Value Adding 10
Non Value Adding-E 20
Value Adding 10
Value Adding 10

Value Adding Activity 30

Total Time 150

PCE 0.2
20.00%
Pizza Hut

Non Value Adding-E 15

Non Value Adding 70
Value Adding 15
Non Value Adding 10

Non Value Adding-E 50

Value Adding 10
Value Adding 10

Value Adding Activity 35

Total Time 180

PCE 0.194444444444444
19.44%