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DBS ASSIGNMENT 4

Jayaprakash K Salian 17PGP061

Jayaprakash
  IIM Raipur
Q1. Identify two highly attractive opportunities for UCB to use data and
elaborate data and value aspect for each opportunity: 

Entrepreneurial culture by using “Analytics as a Service” (AaaS) framework


within the organisation adapted in UCB, the focus is to make the innovation
spur within the organisation by adopting the data-driven approaches to shift
from the traditional modus operandi and change processes significantly. The
organisation collaborated with multiple stakeholders across the ecosystem to
generate patient-centric solutions by using internal and external data by
streamlining the processes and verifying the sprint-solutions with “value runs”,
an elaborate A/B testing to validate the decisions and realised insights in the
workflow.

UCB tried to develop the “innovation-with-analytics” culture by


demonstrating the value created using data-driven analytics in identified
opportunities, that span across departments. Value creation, value capture and
value extraction. Value creation is when the product is conceptualized or
discovered. It involves what needs the product is going to serve and whether
the product is the company’s own brainchild or was a by- product of a merger
and acquisition. Using individual customer data to power the discovery process
can redefine product innovation for pharma companies. It involves rethinking
the meaning of CRM, data analytics, and insight-driven decision making. It
requires blurring the border between medical and commercial operations. But
the benefit is a value creation process that is aligned with the market need and
that can put the entire commercial operation on a footing for value capture.
Over all the opportunity to capture value revolves around Cost Reduction,
Efficiency and Scalability.
Q2. What critical success factors will allow UCB to capture that value?
The focus of the organisation on the supply chain optimisation can be aligned
along patient value strategy as the organisation would be able to reduce the
costs and transfer some value to the patients. This can also be used to divert
some resources to other patient-centric departments by automation and
streamlining the processes in supply-chain. But the industry retained a
relatively high margin compared to the other industries or sectors being
disrupted by digital technology. Creating a sense of urgency among the
employees was especially difficult and being a company that belongs to the
pharma industry, the senior executives want insights in silos rather than invest
time and money in generating the insights using huge amounts of data and
technology to perform analytics algorithms on them. Many pharmaceutical
companies believe that unless they identify an ideal future state, there is little
value to investing in improving big-data analytical capabilities. Indeed, they
seem to fear being the first mover, since there are few examples of
pharmaceutical companies creating a lot of value from the improved use of big
data or data analytics. Further increasing their hesitation is concern about the
ever increasing interactions with regulators if they pursue a big-data change
program. Pharmaceutical companies should learn from smaller, more
entrepreneurial enterprises that see value in the incremental improvements
that might emerge from small-scale pilots. Below are the 5 elements on which
the data driven approach is dependent upon for capturing value. The elements
basically gives the over factors which needs to be considered and enabled for a
data driven business and becoming a frontier runner.
Acquiring analytics
Deciding the use of Data Architecture
capabilities in terms of
analytics Building
talent and technology

Changing business Building the capabilities


processes to of executives and mid
incorporate data level managers to
insights into actual understand data driven
workflows insights.

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