Analytics IQ

Assessment
Developed for Syed Ahmed
By DXC Technology
December 03, 2020
 Analytics IQ Assessment

Table of contents
Introduction
Introduction 2

Interpreting your 3 Thank you for completing the DXC Analytics IQ Self-Assessment.
results Based on your responses, the following report defines your
organizations Analytics IQ or maturity– in relation to the entire
Improving your 4 survey group. Based on your maturity level, we have included
ratings recommendations to help you take the necessary action to improve
your Analytics capabilities in an effort to maximize return on your
Analytic Workflow 5
investments and deliver business value.
Analytic Discovery 6 Analytic capabilities and the ever expanding data landscape will
continue to be a critical corporate asset for the foreseeable future.
Analytic Platform 7
Assessing your "IQ" across these eleven key process areas will
Information 8 assist you in prioritizing and focusing your efforts in adoption and
Governance improvement of your Analytics program. Many organizations
conduct ad hoc manual analytics projects that use predictive
Information Delivery 9
analytics to reveal meaningful business insights from large volumes
Hybrid Data 10 of data. However, most companies are struggling to see the
Management financial impact of these analytic projects on widespread
organizational outcomes. This chasm between analytic projects and
Machine Learning 11 delivering business impact is driven less by the quality of the
analytic methods than the integration into the business ecosystem,
Decision 12
a culture resistance to change, and suboptimal processes
Management
supporting integration of insights into business operations.
Application 13 It is no longer sufficient to produce robust analytics, organizations
Integration that want to see measurable business results from analytics must
focus on embedding analytics and insights into business processes,
Analytic Production 14
systems and applications.
and Management
We hope you find the information provided in this report
Analytics Culture 15 informative and actionable. If we can be of any assistance in the
interpretation your results or in assisting you in determining next
Summary 16
steps in your Analytics efforts please contact your local DXC
Technologies representative.

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 Analytics IQ Assessment

Interpreting your results

Score Dimension Key Your score: 0.34 Reacting
4.1-5.0: Leading
3.1-4.0: Optimizing Your rating is calculated by weighting your responses across the
eleven key process areas of the DXC Analytics IQ Model. That model
2.1-3.0: Transforming
provides a core framework upon which the planning and execution
1.1-2.0: Enhancing
of an enterprise Analytics adoption can be structured. The eleven
0.1-1.0: Reacting primary process areas that make up the model were identified
through analysis of many different Analytic implementation efforts.
Together, the Analytic process areas describe the complete set of
competencies, capabilities and assets that an enterprise requires in
order to successfully plan, deploy and operate an enterprise
Analytics program.

Analytics IQ Assessment - Consolidated View

Analytic Business units in the organization do not trust the results of analytics
Workflow projects. The organization experiences high attrition among analytics
resources because of overwork. Important business decisions are
based on "gut feel" rather than analytic insight.
Analytic The absence of analytics assets like models, data sets, skills, and
Discovery processes could limit you in achieving business objectives. Your
business stakeholders could be unable to respond to the changing
data, information and technology landscape.
Analytic Potential to struggle to acquire, process, and disseminate data and
Platform information to key decision makers and power users which would
result in significant business loss and/or missed opportunities.
Relative lack of sophistication and efficiencies against competitors.

Information The absence of adequate information governance places the

Governance organization is at risk of government and social retribution, including
loss of company viability. The organizations business stakeholders
could be unable to respond to the changing data and information
landscape.
Information Meeting business demand is difficult and error prone due to the
Delivery manual nature of the process. Each report is based of manually
created data processes which is time consuming and pulls users
away from advancing the business further. The lack of an enterprise
strategy leaves the business and IT wandering and seeking to
engage on delivering information independently.
Hybrid Data The organizations business level decision making could be inaccurate
Management and inefficient due to a limited view of data. The organization could
experience a high cost of infrastructure to manage and integrate
data. Risk of challenges meeting regulatory compliance requirements
with fragmented data repositories and processes.
Machine The organization could be at risk of disruption by competitors (and
Learning new entrants) with strategies based on machine learning.
Decision The organization may have un-optimized operations due to
Management inefficient, cumbersome decision process management. The lack of
information-driven decisions may challenge the organization in
measuring the outcome of these strategic decisions beyond
potentially lower business revenue and increased costs.
Application Unable to deliver predictive or prescriptive analytic insights to the
Integration business and limited to historical performance reporting impacting
the organizations ability to meet business goals.
Analytic The absence of governance and structure around operational
Production analytics may result in little to no returns from the organization’s
and investments in analytics.
Management
Analytics Evidence of struggling to accelerate development of improved
Culture analytics and business insight balancing the development of a
strategy and investment plan with the day to day running of the
business. While opportunities to increase revenue, reduce costs and
improve overall margin are identified the organization is unable to
realize business value from data. Organizational resources are being
stretched and business improvement opportunities are being missed.

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 Analytics IQ Assessment

Result Categories:
Your results: Overall
rating for your
organization.

All participants:
Compares your
results to all survey
participants.

Improving your ratings

Recommendations on how to improve your results are provided for
each Analytics process area, and are based on your maturity level
and rating within that key process area.

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 Analytics IQ Assessment

Analytic Workflow
Best Practice Orchestrate repeatable pattern of business activity enabled by the
Analytic Workflow is an systematic organization of resources and technologies into business
orchestrated and processes and workflows.
repeatable pattern of
Current Impact
business activity
enabled by the Business units in the organization do not trust the results of analytics
systematic organization projects. The organization experiences high attrition among
of resources and analytics resources because of overwork. Important business
technologies into decisions are based on "gut feel" rather than analytic insight.
business processes and
workflows. As business Your score: 0.1 Reacting
processes mature,
these workflows Next Steps
become codified.
Codified (automated) Assign accountability to the
workflows ensure appropriate leader to
repeatability and document the current
quality control, Analytics Workflow.
particularly for If a documented Analytics
situations with a high Workflow does not exist,
volume of transactions use an existing or future
or data intensive
analytics project and
document that project
business processes workflow.
such as demand-driven
sales and operations Invest in providing
appropriate resources to
planning. support this effort.

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 Analytics IQ Assessment

Analytic Discovery
Best Practice Enable rapid, enterprise-wide data sharing and analytic discovery
Analytic journeys through data lakes data visualization tools and best practices.
typically start with
Current Impact
Analytic Discovery. This
encompasses the ability The absence of analytics assets like models, data sets, skills, and
to ingest all available processes could limit you in achieving business objectives. Your
data into an analytic business stakeholders could be unable to respond to the changing
platform where data, information and technology landscape.
contemporary methods,
technologies, and Your score: 0.7 Reacting
processes are
leveraged to support Next Steps
agile discovery beyond
the traditional reporting Begin to identify data-
and ad hoc analytics driven business objectives.
processes that are
Define data sources, curate
common today. The important data, and begin
objective is to enable to deploy discovery zones
rapid data exploration, within Hybrid Data
modeling, sharing and Management.
learning in a supported Begin discussions to
discovery environment, explore analytic discovery
while also focusing on with business stakeholders.
developing plans to
operationalize
discoveries into
business systems,
applications and
business processes to
drive desired outcomes.

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 Analytics IQ Assessment

Analytic Platform
Best Practice Flexible choices of service and platform delivery models to enable
An Analytics Platform is organizations to overcome the risk of technology obsolescence.
a complete and
Current Impact
integrated solution for
managing data and Potential to struggle to acquire, process, and disseminate data and
generating business information to key decision makers and power users which would
analytics, using result in significant business loss and/or missed opportunities.
traditional and Relative lack of sophistication and efficiencies against competitors.
advanced methods,
empowering decision Your score: 0.3 Reacting
makers to do their jobs.
It enables analyzing Next Steps
relevant data from any
source, in any format, Investigate acquiring a
and from any location's modern data platform to
with speed, security and lay the foundation.
scale. It gives the Establish data visualization
business the flexibility capability to perform basic
to leverage cloud and/or analytics and reporting.
on-premises
If lacking, introduce staff
deployments to meet training and certification for
dynamic business data analytics.
requirements.

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 Analytics IQ Assessment

Information Governance
Best Practice Intelligently classify, archive and manage physical and electronic
Information Governance data to reliably and cost-effectively increase efficiency, and reduce
(IG) focus is on risk.
maintaining the quality
Current Impact
of the information
critical to the The absence of adequate information governance places the
organization. A set of organization is at risk of government and social retribution, including
structures, policies, loss of company viability. The organizations business stakeholders
procedures, processes, could be unable to respond to the changing data and information
and controls to manage landscape.
information and data in
order to support Your score: 0.1 Reacting
regulatory, legal, risk,
environmental, and
Next Steps
operational
requirements. Effective
Formulate a vision for
IG implies strategic data information governance,
and information assets and create a strategy to
are managed like all achieve that vision, that
other strategic assets;
aligns with overarching EIM
vision and strategy.
what data exists, where
it came from, where it’s Utilization information
going, how it’s used, governance vision and
strategy to define an initial
and has confidence in set of policies and
the information. procedures for governing
analytic data, rules, and
models and obtain
enterprise-wide agreement
for them.
Begin implementing basic
information classification
and management.

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 Analytics IQ Assessment

Information Delivery
Best Practice Securely capture, manage, retain, and deliver data across the
Information Delivery is enterprise by defining and implementing policies, processes, and
the ability to deliver technologies
relevant and timely
Current Impact
analytics at the right
time and in the right Meeting business demand is difficult and error prone due to the
format to drive business manual nature of the process. Each report is based of manually
decisions. It takes many created data processes which is time consuming and pulls users
forms in delivering away from advancing the business further. The lack of an enterprise
information to the strategy leaves the business and IT wandering and seeking to
business including engage on delivering information independently.
reports, dashboards,
scorecards, Your score: 0.1 Reacting
visualization, spatial and
geographic display
Next Steps
through self service,
scheduled, mobile and
Understand the business
desktop access. As you current and future demand
focus on and the manual nature of
operationalizing organizing data which
analytics into distracts the business from
meeting demand.
widespread business
applications and User capability must be
processes, plan to understood and a plan
formed to close the gap.
deliver to your key
stakeholders when, Management buy in must
where, and how they be identified to form a plan
need it.
and strategy for
Information Delivery for the
enterprise.

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Best Practice
A Hybrid Data
Management strategy is
critical for efficiency and
flexibility, optimally
analyzing all business-
relevant data, drawing
insights from that data,
and putting those insights
into action. This process
area deals with managing
and provisioning all data
via a modern analytic
platform that optimizes
existing business
intelligence (BI)
technologies and
integrates advanced
analytics into business
processes - spanning all
types of data sources
including
structured/unstructured,
machine/human-
generated and
streaming/batched.
Analytics IQ Assessment
Hybrid Data Management
Harness the power of all data, internal and external, structured
and unstructured, regardless of where the data resides through
architecture, business intelligence and workload optimization.
Current Impact
The organizations business level decision making could be
inaccurate and inefficient due to a limited view of data. The
organization could experience a high cost of infrastructure to
manage and integrate data. Risk of challenges meeting
regulatory compliance requirements with fragmented data
repositories and processes.
Your score: 0.1 Reacting
Next Steps
Begin connecting data
sources across business
units.
Develop a roadmap and
processes for advanced
data processing
methodologies.
Look at conducting a BI
modernization
assessment.
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 Analytics IQ Assessment

Machine Learning
Best Practice Machine learning is a broad term for the design of computer
Machine learning (ML) is systems that can learn and predict from data without relying on
a broad term for rules. Machine learning is different from analytics. It goes beyond
computer systems counts, sums, and averages and discovers new patterns, makes
designed to learn from predictions, detects outliers, and makes recommendations.
data and make
Current Impact
predictions. It differs
from analytics by going The organization could be at risk of disruption by competitors (and
beyond the counts, new entrants) with strategies based on machine learning.
sums, and averages that
focus on the discovery Your score: 0.3 Reacting
of new business insights
to the discovery of Next Steps
patterns, outliers,
predictions, and Identify your organization's
recommendations based data assets and create a
on internal and external plan to remove any
data. Although ML uses roadblocks.
algorithms, models, big Choose a business problem
data and visualizations, that would benefit from
it should always be pattern recognition or
prediction.
grounded in solving
business problems. Launch a minimum viable
experiment that answers
the business problem.

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 Analytics IQ Assessment

Decision Management
Best Practice Gain actionable insights across information sources through direct
Organizations need a delivery of advanced analytics.
clear understanding of Current Impact
the decision process
and "fit-for-use" data The organization may have un-optimized operations due to
available to support inefficient, cumbersome decision process management. The lack of
that process. A formal information-driven decisions may challenge the organization in
Decision Management measuring the outcome of these strategic decisions beyond
and Business Rules potentially lower business revenue and increased costs.
Framework, potentially
including decision Your score: 0.1 Reacting
automation,
streamlines the Next Steps
decision process
enabling governance of Identify the decisions and
proper business rules to business processes that
the analytic processes. influence analytic-driven
This also ensures transformation.
repeatability, Look to identify KPIs.
scalability, traceability
Begin to map and measure
of decisions, and that
outcomes relative to
models deliver analytics.
consistent, proper and
timely decision support
across the enterprise.

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 Analytics IQ Assessment

Application Integration
Best Practice Focus on aligning business and IT priorities with end-to-end
Application Integration analytics solutions.
refers to the integration Current Impact
of analytic models into
business applications, Unable to deliver predictive or prescriptive analytic insights to the
systems and processes, business and limited to historical performance reporting impacting
such as customer the organizations ability to meet business goals.
relationship
management (CRM), Your score: 0.3 Reacting
enterprise resource
planning (ERP), financial Next Steps
systems, and asset
management & tracking Consider documenting
systems. Integrating your existing application
analytic models requires architecture and create
awareness of it.
extensive planning, the
use of open and scalable Perform self-assessment
frameworks, high and SWOT analysis. Look
performance code
to define way to automate
analytic output.
written in compatible
languages, and a Begin to define gaps in
"design for your application
architecture relative to
operationalization" analytics.
approach to successfully
deploy models and
realize ROI.

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 Analytics IQ Assessment

Analytic Production and Management

Best Practice Overcome talent deficiency, resource constraints, and capital
When analytic models expenditure through a variety of business intelligence and analytic
move from initial services.
discovery to integration
Current Impact
with business
applications, they The absence of governance and structure around operational
become part of a analytics may result in little to no returns from the organization’s
critical path to business investments in analytics.
decisions and
outcomes. As such, Your score: 0.1 Reacting
they must be treated as
a company asset. Next Steps
Analytic production and
management focuses Development of a roadmap
on the processes for integrated analytical
required to support lifecycle management to
rigorous treatment and
support your high priority
use cases.
ongoing management
of analytic models and Investigate automation
analytics intellectual opportunities.
property (IP) as Identification of process
competitive assets. improvements.

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 Analytics IQ Assessment

Analytics Culture
Best Practice Create a combined culture of Business and IT users that embraces
Moving analytics from the value and need of analytics and strives to put information in
back-office ad hoc the hands of the users.
research projects to
Current Impact
front-office business
operations requires a Evidence of struggling to accelerate development of improved
cultural shift in an analytics and business insight balancing the development of a
organization. For many, strategy and investment plan with the day to day running of the
analytics is still seen as business. While opportunities to increase revenue, reduce costs
a mysterious, and improve overall margin are identified the organization is
specialized art. Having unable to realize business value from data. Organizational
a strong team of data resources are being stretched and business improvement
scientists and a great opportunities are being missed.
technology platform
alone does not lead to Your score: 1.5 Enhancing
business impact unless
business stakeholders
Next Steps
understand the benefits
of analytics and
Business Stakeholders
embrace the change should prioritize analytic
management required use cases and align across
to operationalize functional areas to
analytics by embedding prioritize advanced analytic
use cases to identify
capabilities into
common data usage and
business processes, insight.
systems and
Invest time in
applications to drive
understanding the analytic
improved business capabilities and delivery
decisions. methods available in the
marketplace as it pertains
to specific needs of the
business.
Begin hiring resources to
help drive analytics
including liaisons between
business functional areas
and the IT organization and
advanced analytic talent to
help socialize capabilities
across the organization.

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 Analytics IQ Assessment

Summary
To remain competitive, your business needs to harness the
power and value of analytics - an endeavor that can create
significant obstacles and challenges.
You have a vast array of data at your fingertips. Having a clear vision
and priority for managing, storing, securing, and leveraging
information provides the basis for becoming an analytics - driven
organization. By treating data as an asset, building a data-centric
foundation analytics will add value to impact decisions and business
outcomes.

Run your business better using analytics everywhere

DXC Technology can help you evaluate and align investment with
business objectives, explore analytics technologies and tools, extract
value and act on insights from relevant data and enable the delivery
and management of analytics.

http://www.dxc.technology/analytics

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The benchmarking results contained herein are the product of a comparison with other users
who have completed the questionnaire. The data set varies by industry and the data quality
is dependent on the validity of each participant’s response.

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