CONSUMER

HEALTH
INFORMATION AND PROTECTION
 Consumer Health
• Consumer Health refers to the wise decision you make in purchasing
products, use services, and gather information related to health.

• Health products are medicines, food, clothing and anything that

affects your health.

• Health services are those provided by health practitioners and health

workers.
• Health Consumer is a patient or a person who use health information,
products and services to fulfill personal needs and desires.

• Health Information is the data and facts you got from media and people
including the professional agencies.

• Consumer Health Education is the process of assisting you to acquire the

correct information and understanding so that you will be able to make
wise decisions about a certain health item.
 • Health Information is
HEALTH everything that you see,
read or hear in relation
INFORMATION with human and community
health.
Some Medical Specialists or Physicians we can
rely as a source of information.
1. Anesthesiologist – administers drugs to prevent pain during surgical
operations or diagnostic procedures.

2. Dermatologist – provides diagnosis and treats skin diseases.

3. Gastroenterologist – disorders of the digestive tract.

4. Oncologist – treats cancers and tumors.

5. Orthopedist – treats bone, joints and muscle problems.

6. Otolaryngologist – treatment of diseases of the ear, nose and throat.

• Media considered as the most influential
source of information.

• NEGATIVE SIDE OF MEDIA – guilty of fraud

and quackery. Advertising persuade
consumers to buy products and services,
they use different methods to convince the
consumers.
Different advertising method:
1. Bandwagon Technique
2.Testimonial Technique
3.Reward Technique
4.Scientific Evidence Technique
Different advertising method:

5. Humor Technique.
6. Misleading Comparison
7. Novelty and Imported
8. Repetition
HEALTH SERVICES AND
PRACTITIONERS
REPRESENTS MANY
DISCIPLINES.

HEALTH SERVICES ARE

EASILY ACCESIBLE FROM
PRIVATE AND PUBLIC OR
GOVERNMENT
HOSPITALS, CENTERS
AND CLINICS.
 Selecting Health Services/Practitioners
1. High Quality health care.
2. Qualified for the health care services.
3. Discusses health or illness personally.
4. Quality services at reasonable prices.
5. Encourage you to ask questions.
6. Listens to you.
7. Treats you with respect.
8. Makes you feel comfortable.
9. Checks and works to improve its own quality of care.
10. Understands your problems and needs.
Quackery – providing
misinformation often in the form of
“secret” remedies directed to
persons who would believe the
quack.

Quack – is a person who pretends,

professionally or publicly, to have a
skill, knowledge, or qualifications
he does not possess.
Examples of different kinds of quackery

1. Psychic Surgeons – practices are not based on accepted

scientific evidence. Some of them claim to possess
psychic spiritual “SPIRITISTA” or supernatural healing
power.
2. Food Supplement Quackery – food supplement for extra
energy for athletes and sports enthusiast.
3. Beauty Quackery – fake beauty products.
How to be a “Wise Consumer”
1. Practice precaution.
2. Adapt a healthier lifestyle.
3. Gather information on the laws with regard to the consumer
products.
4. Act immediately.
5. Be an environmentalist.
6. Unite for a cause.
7. Insist on formal contracts and dated receipts.