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AMCOS
Medium Voltage Drives

Troubleshooting manual
Software Version: CXAO2300
Release Date: 06/03/2014

© ABB Switzerland Ltd. All Rights Reserved.


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2/20 Version CXAO2300 Troubleshooting manual


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ABB reserves all rights to this document. Misuse, in particular duplication


and forwarding to third parties, is not permitted.
This document has been checked with due care and attention. However,
should the user find any errors, these should be reported to ABB.
ABB aims to maintain the most modern standard, therefore, entries in this
manual may differ from the actual product.

CXAO2300 AMCOS 3/20


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Table of Contents
Table of Contents................................................................................................................ 4

Error message levels and trip reactions ........................................................................... 5

Troubleshooting manual .................................................................................................... 7


Faults ............................................................................................................................................... 9
Alarms ............................................................................................................................................ 16

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Error message levels and trip reactions


Two error message levels are used in the drive:
Alarm or warning An alarm does not shut down the drive. However, a persisting alarm
condition can often lead to a fault if the condition causing the alarm is not
corrected. An alarm cannot be reset manually (Exception: Fan or pump
alarm, if P41.04 FanAlarmReset or P41.10 PumpAlarmReset is set). The
alarm message will be deleted from the display as soon as the alarm
condition has been corrected.
Fault A fault always shuts down the drive. The type of shutdown depends on
the origin of the fault.
Depending on the type of fault, the MCB is opened by the drive or stays
closed.
In general, a fault condition must be corrected and the fault be manually
reset before the drive can be started again.
Trip reactions
The following reactions to a trip are possible:
 Soft Stop
This is the normal stopping procedure:
 The rotation frequency of the drive will be reduced
according to the deceleration time below the self
excitation speed. If possible, braking energy will be
provided to speed up this procedure. As soon as
speed is below self-excitation speed, drive will trip
with FC2 (with de-magnetizing) reaction.
 The flux will be reduced with a ramp in order to
avoid overcurrents.
 Then the zero voltage vector will be switched to
short-circuit the machine. After a programmable
period (5 times the rotor time constant, at least 1s)
the inverter will be switched off.
 Trip with de-magnetization
Trip with de-magnetizing will be used for slower protective actions
and includes the following actions:
 The flux will be reduced with a ramp in order to
avoid overcurrents.
 Then the zero voltage vector will be switched to
short-circuit the machine. After a programmable
period (5 times rotor time constant, at least 1s) the
inverter will be switched off.
 Depending on the failure, the MCB will stay closed
(FC2 with demagnetizing) or be opened (FC1
with demagnetizing).

CXAO2300 AMCOS 5/20


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 Trip without de-magnetization
Trip without demagnetizing will be used for fast protective actions
and includes the following actions:
 All inverter IGCTs will be switched off immediately.
 In case of a GUSP failure the protection IGCTs will
be opened immediately. In case of another fault the
protection IGCTs will stay closed until the DC link
voltage reaches the undervoltage alarm level.
 Depending on the failure, the MCB will stay closed
(FC2) or be opened (FC2).
 Trip with zero vector
Trip with zero vector (FC1D or FC1T) is an enhanced version of trip
without de-magnetizing and normally only is initiated if a serious
damage to the inverter has occurred:
 The zero voltage vector will be switched
immediately to short-circuit the machine.
 In case of short-circuit faults the protection IGCTs
will be opened immediately. In case of another fault
the protection IGCTs will stay closed until the DC
link voltage reaches the undervoltage alarm level.
 The MCB will be opened.

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Troubleshooting manual
If information is required beyond the instructions in this manual, contact
ABB as follows:

ABB Switzerland Ltd


Medium Voltage Drives
CH-5300 Turgi, Switzerland

Phone:+41 844 845 845


Fax:+41 58 589 2984
E-mailmvdrives@ch.abb.com

CXAO2300 AMCOS 7/20


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Faults

Panel Text ALM (N1_11)


Description Error loading panap.ddf (not used)
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 11
Related Parameters Related IO

Panel Text APPL TASK OF


Description Application task overflow (10 consecutive times) --> reboot
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 23
Related Parameters Related IO

Panel Text APPL.W.END


Description Application window end time level overflow
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 17
Related Parameters Related IO

Panel Text APPLICATION


Description Application window start time level overflow
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 18
Related Parameters Related IO

Panel Text BACKUP ERROR


Description Error loading backup copy of parameter.
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 14
Related Parameters Related IO

Panel Text BACKUP USED


Description Backup copy of parameter.ddf used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 13
Related Parameters Related IO

CXAO2300 AMCOS 9/20


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Panel Text Black Box Incons.
Description A sector of the black box flash shows incosistent data. Logging is continued on the next empty
sector.
Causes - Sector is broken
- Bug in software
Rectification - Upload black box data and erase the flash
- Replace the flash
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 11
Related Parameters Related IO

Panel Text Boot Cmd Received


Description Reboot command received via DDCS --> reboot
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 20
Related Parameters Related IO

Panel Text DDF


Description Error reading a *.DDF file from FLASH
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 4
Related Parameters Related IO

Panel Text FACTORY FILE


Description Factory parameter file or factory macro parameter file storing or restoring has failed.
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 7
Related Parameters Related IO

Panel Text FLT (DIMSEL)


Description Error loading dimsel.ddf
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 12
Related Parameters Related IO

Panel Text FLT (N1_0)


Description Error in updating fat and main table
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 0
Related Parameters Related IO

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Panel Text FLT (N1_1)
Description Error in FLASH compressing
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 1
Related Parameters Related IO

Panel Text FLT (N1_10)


Description Error loading paramerer.ddf
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 10
Related Parameters Related IO

Panel Text FLT (N1_2)


Description Error creating parameter file
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 2
Related Parameters Related IO

Panel Text FLT (N1_3)


Description Error loading autoload.ddf
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 3
Related Parameters Related IO

Panel Text FLT (N1_4


Description Error loading baselib.ddf
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 4
Related Parameters Related IO

Panel Text FLT (N1_5)


Description Error loading application task1.ddf
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 5
Related Parameters Related IO

CXAO2300 AMCOS 11/20


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Panel Text FLT (N1_6)
Description Error loading application task2.ddf (not used)
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 6
Related Parameters Related IO

Panel Text FLT (N1_7)


Description Error loading application task3.ddf (not used)
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 7
Related Parameters Related IO

Panel Text FLT (N1_8)


Description Error loading application task4.ddf (not used)
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 8
Related Parameters Related IO

Panel Text FLT (N1_9)


Description Error loading application task5.ddf (not used)
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.14: NVOS FAULTS Bit 9
Related Parameters Related IO

Panel Text FLT (OS_10)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 10
Related Parameters Related IO

Panel Text FLT (OS_22


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 22
Related Parameters Related IO

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Panel Text FLT (OS_9)
Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 9
Related Parameters Related IO

Panel Text ILLEGAL INST


Description DSP has fetched an illegal instruction from P-Mem
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 19
Related Parameters Related IO

Panel Text NVOS


Description Error accessing the FLASH
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 5
Related Parameters Related IO

Panel Text PARAM CRC


Description CRC error reading parameter file from FLASH
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 8
Related Parameters Related IO

Panel Text RS OVERFLOW


Description Register stack overflow --> reboot
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 3
Related Parameters Related IO

Panel Text SS OVERFLOW


Description System stack overflow --> reboot
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 1
Related Parameters Related IO

CXAO2300 AMCOS 13/20


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Panel Text SS UNDERFLOW
Description System stack underflow --> reboot
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 0
Related Parameters Related IO

Panel Text STATE OVERF


Description STATE timelevel overflow
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 16
Related Parameters Related IO

Panel Text SYSTEM STACK RESTORE


Description Error restoring the system stack after task switch --> reboot
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 2
Related Parameters Related IO

Panel Text T1 OVERFLOW


Description T1 time level overflow
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 21
Related Parameters Related IO

Panel Text T2 OVERFLOW


Description T2 timelevel overflow
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 12
Related Parameters Related IO

Panel Text T3 OVERFLOW


Description T3 timelevel overflow
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 13
Related Parameters Related IO

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Panel Text T4 OVERFLOW
Description T4 timelevel overflow
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 14
Related Parameters Related IO

Panel Text T5 OVERFLOW


Description T5 timelevel overflow
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 15
Related Parameters Related IO

Panel Text USER MACRO


Description User macro storing or restoring failed
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.08: SSW FAULT DIAG Bit 6
Related Parameters Related IO

CXAO2300 AMCOS 15/20


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Alarms

Panel Text ALM(OS_1)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 1
Related Parameters Related IO

Panel Text ALM(OS_10)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 10
Related Parameters Related IO

Panel Text ALM(OS_11)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 11
Related Parameters Related IO

Panel Text ALM(OS_12)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 12
Related Parameters Related IO

Panel Text ALM(OS_13)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 13
Related Parameters Related IO

Panel Text ALM(OS_14)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 14
Related Parameters Related IO

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Panel Text ALM(OS_15)
Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 15
Related Parameters Related IO

Panel Text ALM(OS_17)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 17
Related Parameters Related IO

Panel Text ALM(OS_19)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 19
Related Parameters Related IO

Panel Text ALM(OS_2)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 2
Related Parameters Related IO

Panel Text ALM(OS_20)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 20
Related Parameters Related IO

Panel Text ALM(OS_3)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 3
Related Parameters Related IO

CXAO2300 AMCOS 17/20


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Panel Text ALM(OS_7)
Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 7
Related Parameters Related IO

Panel Text ALM(OS_8)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 8
Related Parameters Related IO

Panel Text ALM(OS_9)


Description Not used
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 9
Related Parameters Related IO

Panel Text Black Box Inact.


Description Black Box could not be initalized and has been disabled.
Causes - No Black Box flash on AMC board
- Black Box flash on ANC board is not correctly plugged in
- Black Box flash on AMC board is broken
Rectification - Add a second flash to the AMC board and make a powercycle of the board
- Check the correct position of the Black Box flash and make a powercycle of the board
- Replace the Black Box flash
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 11
Related Parameters Related IO

Panel Text BOOT INTERRUPTS ENA


Description Interrupts enabled during boot/init (when interrupts should be disabled)
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 6
Related Parameters Related IO

Panel Text CH0 TIMEOUT


Description No message received in DDCC channel 0
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 22
Related Parameters Related IO

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Panel Text CH4 TIMEOUT
Description No message received in DDCC channel 4
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 21
Related Parameters Related IO

Panel Text DDCS5 INTERRUPTS ENA


Description Interrupts (other than IRQA) enabled during execution of ddcs5
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 5
Related Parameters Related IO

Panel Text PANAP


Description PANAP.ddf not found from FLASH
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 0
Related Parameters Related IO

Panel Text PARAM STORE


Description Error in storing parameters to FLASH
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 18
Related Parameters Related IO

Panel Text POWFAIL FILE


Description Loading of the power fail file has failed
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 16
Related Parameters Related IO

Panel Text RDR1_0 READ


Description Message is stuck in DDCC channel 0
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 23
Related Parameters Related IO

CXAO2300 AMCOS 19/20


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Panel Text T1 INTERRUPTS ENABLED
Description Interrupts (other than IRQA) enabled during execution of T1
Causes
Rectification
FaultClass INU
FaultClass ARU
Fault Word 103.10: SSW ALARM DIAG Bit 4
Related Parameters Related IO

For missing information contact ABB support line.

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