Fr

om:
EmanAl
-Bazaz–Pr
ogr
ammer
To:
Ahmed–Mangeroft
hecompany

Mai
ntai
ncomput
ers

Dear
.Ahmed
Accor
dingtoyourequestaboutt
heproblemst
haty ouhave
facedony ourcompany.Ihavecometodaytomaintai
nandf i
gur
e
outwhathav ehappenedonmostofy ourcomput
ers.Aftermany
hoursofwor ki
ngonthem, If
oundoutthat
:
1.12screenshav
escr
atchesont
hem,
becauset
hecar
elessof
theusers.
2.Mother
boardshav
edest
roy
edbecauseel
ect
ri
ci
ty
i
nconst
antl
y.
3.Ol
dwi
dowshav
enotupdat
eforawhi
l
e.
So,wer ecommendy outobuynewcomput er
stoavoi
dthe
unexpect
edpr obl
em orfi
xthem assoonaspossi
blet
oturnt
hem
onagain.
Iam l
ooki
ngf
orwar
dtoy
ourr
epl
y.
.

Thepr
ogr
ammer
:
EmanAl
-Bazaz
ResponseMemo

To:
Mr.Tom,
Manger

Fr
om:
Mr.Al
i
,lawy
er

Dat
e:Apr
il11,
2019

Subj
ect
:det
ail
sofcompl
aint
s

Repose:t
hismemorespondst
oyourr
equestt
hatmont
hlymeet
ing
bemov edfr
om 7AM t
o9AM.
Summary:
thi
srequesti
ssat
isf
act
oryasl
ongasmanagement
appr
ovesi
t.

Discussi
on:
managementoff
erhasnopr
obl
em wi
tht
hei
ndi
vi
dual
ti
mechangei nmeet
ings.

Acti
on:Ihav
easkedNoori
fshet
hinkst
hiswouldbeaproblem
andshesaidno,
soall
weneedtodonowi sgetappr
ovalf
rom
Nassai
m.
EmanAl
-bazaz
Fl
at202Sher
aton
St
reetSana'
a
777253442
20May2019
Mr
.Al
iMohammed
Al
hadal
Tel
com
Al
-Gi
adahSt
reet
.

Adj
ust
mentl
ett
er

DearAl
i
,
Thatyouforyourfat
heraboutt
hegetti
ngoftouchi
ngt
hescreenof
thephonethatyouboughtfr
om ourcompanywhichwasbadand
nottheonethatyouwant.

So,wewil
lrepai
ritandwi
l
lbeagoodwi
tht
ouchi
ngscr
eent
hat
youused.

Thanksy oubei
ngi
ntouchwi
thus.Andweappr
eci
atey
ou
feedback.

Yoursi
ncer
ely
.
Al
iMohammed
Al
iMohammed
Di
rect
iveMemo
Memor
andum
To:
lawy
er

Fr
om:
Mr.Tom Manager

Dat
e:Apr
il11,
2019

Subj
ect
:det
ail
sofcompl
aint
sthepeopl
e.

Iwanttoaskyouaboutthedet
ail
sofcompl
aint
sandt
hel
awsof
peopl
eduringl
astmonthy.
I
nqui
ryl
ett
ers
EmanAl
-bazaz.
Fl
at202sana'
a
Sher
aton.
9June2019
T.Fat
emmah
Al
shapabI
nst
it
ute

DearT.Fat
emmah

Iam wr
it
ingtoenqui
rewhetheryourmini
stryofeducat
ioncoul
d
off
eracourseonQuali
tyeducat
ionforourstudent
s.

Isawthatyoursubj
ectsomehowpassiblef
oryouroff
er.Coul
dyou
sendussomei nfor
mationaboutthet
eachi
ngstudyandthe
passi
bleschedul
eforthecourse?

Iam l
ooki
ngf
orwar
dtor
ecei
vi
ngy
our
epl
y

Yourf
ait
hfi
l
ly
EmanAl
-Bazaz
Tr
ippr
por
tMemo
Memor
andum
To:
Desi
gnTeam +463
Fr
om:
W.B.wor
king
Dat
e:Apr
il20,
2019
Subj
ect
:mont
hlymeet
ing.

Pur
pose:t
hismemopr
esent
smyi
mpr
essi
onsoft
hemeet
ingl
ast
month.

Summary:i
ngeneral
.If
eltt
hatt
hemeeti
ngwentbor
ingandas
muchsuggest
ionswereuni
mportant
.

Discussi
on:NohaandAl
ishoul
dor
gani
zeanot
hermeet
ingandt
ell
theotheranbaut
it
.

Recommendat
ion:
ever
yonehav
etoknowaboutt
hemeet
ingand
beready
.
Compl
aintLet
ter
s
Fl
at202sana'
a
Sher
aton
777253442
9June2019
Gr
eenRest
aur
ant
HadahSt
reet
777710334

DearSuperofRest
aur
ant
.

Iam wri
ti
ngtoinfor
my oumydissat
isf
act
ionwi
tht
hewayof
ser
vingattheGreenrest
aur
anton9June2019.

Thismist
akeputoursel
vesi
nembar
rassi
ngposi
ti
onwi
thour
guestt
otheco-workers

Iam writ
ingt
oasky
outopl
easethatmist
akedonothappenagai
n
i
not her
wise;
wemayhavet
olookforanot
herpl
aceforout
request
s

Il
ookf
orwor
dtohear
ingf
rom y
oubyr
etur
n

Your
sfai
thf
ull
y
EmanAl
-Bazaz
Fi
eld/l
abRepor
tmemo
Memor
andums
To:
Dearofpr
ogr
am ofeducat
ioni
ncommuni
ngcol
l
age.

Fr
om:
chemi
str
ydoct
orsi
nthedepar
tment
.

Dat
e:Apr
il20,
2019

Subj
ect
;thecl
eani
nchemi
str
ylab

Pur
pose:
thi
smemopr
esentmyf
indi
ngofpr
opert
hecl
eanorl
ab.

Summary:i
ngener
al,
Ifel
tthatt
hel
abneedswashnowcl
ear
sand
tabl
esandsomeequi
pment .

Pr
oblem:
ourlabwithoutcar
ethest
udentandwewantt
omakei
t
moremoder
nt hanbefor
e.

Met
hods:
prov
idet
hel
abofsomet
heneeds.

Resul
ts:
tober
elat
etot
akei
nfor
mat
ioni
nri
ghtway
.

Concl
usi
ons:
twol
absar
einadequat
eforev
erydayneedsof
chemi
str
yst
udent
sint
hisdepar
tment
.

Recommendat
ions:i
ftheequi
pmentpr
epar
eiti
nquat
yyeart
he
st
udenti
mmediatel
y.