CONFIDENTIAL Gorn UNIVERSITY MALAYSIA MAY SEMESTER 2012 FINAL EXAMINATION COURSE : HUMAN RESOURCE MANAGEMENT CODE : BMHR5103 DATE : 1 AUGUST 2012 DURATION : 3 HOURS TIME : 2,00 PM-—5.00 PM INSTRUCTIONS TO CANDIDATES 1. This question paper consists of TWO Parts - PART A and PART B. Read the instructions for each part carefully. 2. Write your answers in the Answer Booklet provided. This question paper consists of THREE PAGES of questions printed on both sides of the paper, excluding this page[BMHRS 103/MAY2012-FIFA PARTA INSTRUCTIONS: 1, THERE ARE TWO (2) QUESTIONS IN THIS PART. 2. ANSWER BOTH QUESTIONS. Question 1 Companies spend a huge percentage of their capital for training allocation each year. The main purpose is to increase their employees’ competencies. However, this can only be achieved if the training activities are in line with company strategies. Discuss how the company should design its training strategies if the company is focusing on: i) Concentration strategy ii) Divestment strategy. You are required to use any company as an example to elaborate your answer. [TOTAL: 20 MARKS] Question 2 a. _ Define career development. Explain in detail THREE types of career model. [10 marks] b. In order to understand career development, researches agree that there are four major career stages. List and by using relevant examples, discuss each stage in detail [10 marks] [TOTAL: 20 MARKS][BMHRS103/MAY2012-F1FA PARTB INSTRUCTIONS: 1, THERE ARE FIVE (5) QUESTIONS IN THIS PART. 2. ANSWER THREE (3) QUESTIONS ONLY. Question 1 a. __List and discuss TWO main human resource management challenges faced by local organisations in Malaysia. [10 marks] b. Suggest the best way to manage the challenges listed in question (a). You are required to support your answer accordingly. [10 marks} [TOTAL: 20 MARKS] Question 2 a. Compare job analysis, job design, job description and job specification [8 marks] b. Critically examine TWO purposes of job analysis to organisation. You are required to use examples to elaborate your answer. [12 marks] [TOTAL: 20 MARKS] Question 3 a. What is occupation health? Discuss TWO practices applied in your organisation to ensure occupational health among the employees. [12 marks] b. Discuss TWO types of common mistakes that lead to accidents at the work place. [8 marks] [TOTAL: 20 MARKS][BMHRS103/MAY2012-F7FA Question 4 a. Discuss FOUR events in labour relations process. [16 marks} b. _List FOUR steps in labour relation process. [4 marks] [TOTAL: 20 MARKS] Question 5 In general, unionisation of employees can affect managers in several ways. Discuss TWO main impacts of unionisation on managers. (TOTAL: 20 MARKS] QUESTION PAPER ENDS HERE