OBJECTIVES

1. What are Emotions and

what causes them

2. Emotional Intelligence

3. How personal
emotions and
professional emotions
interlink
 What i s Psychology

Psychology is the scientific investigation of

how people behave, think, and feel.
PSYCHOLOGY explained:

Psychological investigations try to

describe, predict, analyze, and create
actionable outcomes that help
people.
Actionable outcomes include therapy
and altering protocols at a workplace,
etc.
Psyc h o l o g y i s A Scientific
investigation through:
• Experiments
• Numbers
• Sampling
• Rigorous use of psychological tools
• Description
• Prediction
• Logical criticism
• Systematic observation
• Evidence
Examples of Different types of Psychology
• Clinical psychology: the study, assessment, prevention, coping, and treatment
of mental health issues and disorders (schizophrenia, bi-polar disorder, depression)
• Business psychology: the study of how professional environments function
with respect to employment, assessment & recruiting, workplace wellbeing, conflict
resolution, team building, etc.
• Social psychology: the study of how people interact in social contexts and
what variable affect social behavior, identity, and cognition
• Cognitive psychology: the study of mental processes that enable thinking,
feeling, language, art, etc.
• Behavioural psychology: the study of human and animal behavior
• Developmental psychology: the study of specific factors relevant to a
certain age group or developmental stage across a lifespan and trends across the
lifespan
• Evolutionary psychology: the study of human and animal behavior in an
evolutionary context and the study of adaptability and deeply rooted tendencies