KPI Description

LAGGING MEASURE
Objective and Result

Objective Business Objective [ Improve organizational ability]

Result

Goal [ Increase number of new patents]

Key Performance Indicator (Measure)

Label: Number of New Patents

Number of new patents developed in a logistic company helps to improve

Description:
organizational ability in a company.

Owner: Operations Manager

Updater: Operations Executive

Frequency: Monthly

Scope: Covers all patents by the employees

Calculation No of patents registered with the patent authority

KPI Description

Metrics
used for No of patents registered with the patent authority
calculation

Objective and Result

Objective Business Objective [ Improve financial performance]

Result

Goal [ Increase Gross Profit Margin]

Key Performance Indicator (Measure)

Label: GPM

This gives a high-level view of how much profit my firm is earning. It is used to
Description:
bench marking or comparing profitability with other countries.

Owner: Finance Manager

Updater: Financial Executive

Frequency: Weekly
KPI Description

Scope: Covers company for a particular period

Calculation Profit /total sales revenues generated

Metrics Profits for the particular period

used for
calculation Total Sales generated during the period.

Objective and Result

Objective Business Objective [ Improve Customer Satisfaction ]

Result

Goal [ Reduce Shipping time ]

Key Performance Indicator (Measure)

Label: Shipping Time

This measures supply chain performance. This can spot potential issues in order
Description:
fulfilment process.
KPI Description

Owner: Transportation Manager

Updater: Transport Executive

Frequency: Weekly

Scope: Covers customers of Product X

Order that have been shipped on or before requested ship date/Total number of
Calculation
orders

Metrics Order that have been shipped on or before requested ship date
used for
calculation Total number of orders