SENA

COMUNICARSE EN TAREAS SENCILLAS Y HABITUALES QUE REQUIEREN

UN INTERCAMBIO SIMPLE Y DIRECTO DE INFORMACIÓN COTIDIANA Y
TÉCNICA.
VOCABULARIO TÉCNICO.
 PRESENTE SIMPLE

Escoja el enunciado que completa cada conversación.

1. Speaking by telephone.

Secretary: Good morning. My name is Mariana Orjuela, May I help you?

Client: thanks miss, I need a medical appointment.
Secretary: B________________________
Client: It is 79.345.891

A. What is your phone number?

B. Could you please, tell me your I.D?
C. What is your address?
D. How old are you?

2. In a book store

Customer: Excuse me sir I am looking for a French dictionary?

Seller: of course there is
Customer: O.K let me see it. _A____________
Seller: $ 12.000 pesos

A. How much is it?

B. It is expensive
C. How cost?
D. I buy it.

3. In a Bank

Customer: Excuse sir, I want to o pen a banking count

Secretary: Of course Sir. Do you want a credit card too?
Customer ___C______________________.
Secretary: So, fill these papers, please.

A. I want a table.
B. Yes, I need a pencil.
C. No, I don`t want a credit card.
D. Yes, I like the bank.
ABOUT ME:
LEER TEXTOS MUY BREVES Y SENCILLOS EN INGLES GENERAL.
Escoja el enunciado correcto de acuerdo con la información del siguiente texto.

Alice and July are sisters but they are very different. July is 22 years old, she has
brown long hair and she practices many sports every day. Alice is 20 years old,
she has short brown hair, she studies Medicine at the National University and she
has to read a book every week. Alice has many friends because she works at the
weekend in a jean store. July doesn’t have many friends.

5. Which statement is true

A. Alice works in a Hospital.
B. Alice is younger than July.
C. July works at weekend.
D. Alice is old.

6.
A. July’s hair is longer than Alice’s hair.
B. July’s hair is shorter than Alice’s hair.
C. Alice’s hair is dark.
D. Alice’s hair is darker than July.

7.
A. July is more intelligent.
B. Alice works every week.
C. July is more athletic than Alice.
D. Their mother loves them so much.

8.
A. July does not practice any sport.
B. Alice likes medicine studies
C. July and Alice have the same friends.
D. Alice does not study

9.
A. Alice doesn’t have many friends
B. July is friendly.
C. July is shy.
D. Alice is shy

COMPRENDER FRASES Y VOCABULARIO HABITUAL SOBRE TEMAS DE

INTERÉS PERSONAL Y TEMAS TÉCNICOS.
  SUPERMARKET AND CLOTHES SHOPPING: VOCABULARIO SOBRE
ROPA.
 EJE TEMÁTICO:
SIMPLE PRESENT.

Read the descriptions on the left column (1-6) and the words on the right column.
Match the description to the word on the right column.

1. You wear this kind of clothes at school A. Suit

B. Smoking
C. Uniform
D. Sandals

2 . You need this to protect your face from sun A. Scarf

B. Blouse
C. Hat
D. Gloves

3. It keeps you warm in cold weather A. T-shirt

B. Glasses
C. Belt
D. Jacket

4. Men do not wear it, but women do A. Skirt

B. Underpants
C. Tie
D. Suit

5. It is used to protect your feet A. Watch

B. Boots
C. Pants
D. Necklace

 PLACES: VOCABULARIO, UBICACIÓN DE LUGARES.

 COMPRENDE LA IDEA PRINCIPAL EN AVISOS Y MENSAJES.
PRESENTE SIMPLE.
 IMPERATIVOS.

SECTION 2

Where can you find this kind of signs?

6.

A. In a theater
PLEASE B. In a shop
DO NOT FEED THE C. In a zoo
ANIMALS D. In a library

7.

A. At the market
CREW AND B. In the street
PASSENGERS ONLY C. In a school
BEYOND THIS POINT D. In the airport

8.

A. In a hotel
SORRY,
B. In an amusement park
This attraction is
temporarily closed C. In a hospital
D. In a factory

9.
A. In a museum
DO NOT DISPOSE OFF B. In an art gallery
CHEMICALS IN THIS C. In an office
DRAIN D. In a laboratory

10.

WARNING
The water at this location is
not safe for swimming
 A. on a beach
B. In a restaurant
C. In a science center
D. In a station

ASISTENCIA ADMINISTRATIVA

2. COMPRENDER LA IDEA PRINCIPAL EN AVISOS Y MENSAJES BREVES,

CLAROS Y SENCILLOS EN INGLES TECNIO.

Like most offices, my office is a place where I can concentrate on my work and feel
comfortable at the same time. Of course, I have all the necessary equipment on my
desk. I have the telephone next to the fax machine on the right side of my desk. My
computer is in the center of my desk with the monitor directly in front of me. I have
a comfortable office chair to sit on and some pictures of my family between the
computer and the telephone. In order to help me read, I also have a lamp near my
computer which I use in the evening if I work late. There is plenty of paper in one of
the cabinet drawers. There are also staples and a stapler, paper clips, highlighters,
pens and erasers in the other drawer. In the room, there is a comfortable armchair
and a sofa to sit on. I also have a low table in front of the sofa on which there are
some industry magazines.

Multiple-Choice Comprehension Check Questions

Choose the correct answer based on the reading.

1. What do I need to do in my office?

A. Relax
B. Concentrate
C. Study
D. Read magazines

2. Which piece of equipment don’t I have on my desk?

A. Fax
B. Computer
C. Lamp
D. Photocopier

3. Where are the pictures of my family located?

A. On the wall
B. Next to the lamp
C. Between the computer and the telephone
D. Near the fax

4. I use the lamp to read:

A. All day
B. Never
C. In the morning
D. In the evening

5. Where do I keep the paperclips?

A. On the desk
B. Next to the lamp
C. In a cabinet drawer
D. Next to the telephone

6. What do I keep on the table in front of the sofa?

A. Company reports
B. Fashion magazines
C. Books
D. Industry magazines

7. WHERE CAN YOU FIND THIS KIND OF SIGN?

A. In an airport
B. In a school
C. In a zoo
D. In a restaurant

8. Which sentence explains better the message of the sign

A. You must be careful the jewelry, watches, cells and laptops

B. You mustn’t wear the jewelry, watches, cells and laptops
C. It is dangerous to wear the jewelry, watches, cells and laptops
D. It isn´t dangerous to wear the jewelry, watches, cells and laptops
INCOMPLETE DIALOGUES

Complete the dialogue with the most coherent expression

9.
COLOMBIA CARS: -Good afternoon.
CUSTOMER: -Hi. I´m a customer of Mr
Vargas.
Can I talk to him, please?
COLOMBIA CARS: -Can I ask who´s calling?
CUSTOMER: -Yes, I´m Pat kenny.
COLOMBIA CARS:
-_____________________

A. I can´t help you

B. It´s your problem
C. One moment, I´ll put you through to him
D. Call later!

10.
JAKE´S HOUSE APPLIANCES: -Good morning.
CUSTOMER: -Good morning. I´ve got an enquiry
about an invoice you sent me for the fridge I bought
last week. I think there´s a mistake.
JAKE´S HOUSE APPLIANCES: Ok,
_____________________ and the invoice number,
please?.
CUSTOMER: -Yes, my name is Mary O´Donnell and
the invoice number is... Let me see... yes, it´s 32514
JAKE´S HOUSE APPLIANCES: -Right. I have to
check the file, so I´ll put you on hold for a moment.

A. Could you tell me your name?

B. Pay attention
C. She´s unavailable
D. Hold the line
Dialogue: COSTUMER SERVICE
Secretary: Good morning ABC Company. Mary Thomson is speaking. How can I
help you?
Customer: Good morning Mary. I really hope you can help me. I am very unhappy
because this is the fifth call I´ve made in this week about this issue and nothing has
been sorted out.
Secretary: I am sorry to her that. First of all, my name is Mary Thomson. Can you
take your name, please?
Customer: Yes, it is Elizabeth.
Secretary: ok, Elizabeth, let me see how I can help you with this. Do you have your
account number to hand and then, I can have a look at your history and see how I
can best help you today?

1. How many times had Elizabeth called to the company?

A. Once
B. Twice
C. Five times
D. Ten times

2. What is the meaning of “sort out”

A. Solve
B. Understand
C. Find out
D. Answer

3. Choose another expression that has the same meaning of “Can I take your
name, please?”
A. What is your name?
B. Could you spell your name?
C. May I take your name?
D. Would you give me your name?

4. The expression “First of all” is:

A. Article
B. Connector
C. Verb
D. Adverb

5. In this part you will see messages. You will need to decide what they say.
"Guys - I found out about the music in the park. Tickets are available Mon-Friday.
Let me know if there are any times you can't go.
Brad.
A. You can buy tickets in the park for music
B. There is music in the park from Monday to Friday
C. A band called Mon – Fri will play in the park
D. You can buy tickets on weekdays

6. Read the advertisement and answer the questions

Eagle Chocolate’s Ultimate Decadence Bar

You are invited to try a free
sample of the Ultimate Decadence
Bar. It’s the chocolate lover’s new
bar of choice.
To create the world’s most
delicious chocolate bar, we use
only the finest chocolate and
other ingredients. South American
cocoa and Caribbean sugar are
blended to create the highest
quality dark chocolate bar
available.
Go ahead, indulge in the Ultimate
Decadence – you deserve it!
Stop by the Eagle Chocolate Store
and try one today!
. What is the purpose of the advertisement?
A. To explain how to buy a new product
B. To describe where a new product is made
C. To offer customers a discount on a new product
D. To encourage people to taste a new product

8. What characteristic of the product is described in the advertisement?

A. The excellent ingredients
B. The low cost
C. The health benefits
D. The beautiful packaging

9. What is the meaning of “go ahead” in the advertisement?

A. Let´s taste
B. Continue
C. Go back
D. Let´s go

10. Which are the ingredients of the finest chocolate?

A. American cocoa
B. South American cocoa and Caribbean sugar
C. Dark chocolate
D. Milk, sugar, cocoa and butter.