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Bank Statement Error Resolution – New Code on Statement

Document History
Date Name Change Comments
13-AUG-2020 XXX Original Document

Verify issue
1) Navigate to xxx Cash Management Super User:
2) Select the statement in question and OK:

3) There are two errors you will see. At the statement header:

At the line level, find the line(s) where the error button becomes Active – these are the line(s) in error and
should show this issue:

The missing code(s) that needs resolution is:


Make note of the statement number:

Enter New Code And Complete Statement Import


1) From the PDF statement, determine the debit/credit status for this code.
2) Navigate to:
3) Select the correct account:

4) Enter the new code as either a Misc Payment (debit transactions) or Misc Receipt (credit transactions). Give the
description something that indicates what the statement says it is. SAVE.

5) Run this program. Statement number is found on the statement header. The GL date is normally the following
day to the statement (so long as it is in the same financial period):
6) Wait for these programs to complete:

Verify the statement is no longer in the interface:

7) Run this program using the statement date:

Once complete successfully notify finance they can proceed with reconciliation.

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