Professional Documents
Culture Documents
TABLE OF CONTENTS
1 RESEARCH METHODOLOGY .............................................................................................................................. 18
2 RESEARCH OBJECTIVES ....................................................................................................................................... 19
3 RESEARCH PROCESS.............................................................................................................................................. 20
4 SCOPE & COVERAGE ............................................................................................................................................. 21
4.1 MARKET DEFINITION ......................................................................................................................................................... 21
4.1.1 INCLUSIONS .......................................................................................................................................................... 21
4.1.2 EXCLUSIONS ......................................................................................................................................................... 21
4.2 BASE YEAR ............................................................................................................................................................................. 21
4.3 SCOPE OF THE STUDY......................................................................................................................................................... 22
4.4 MARKET SEGMENTS ........................................................................................................................................................... 23
4.4.1 DELIVERY MODE.................................................................................................................................................. 23
4.4.2 LEARNING MODE ................................................................................................................................................ 23
4.4.3 MARKET SEGMENTATION BY FUNCTION .................................................................................................... 23
4.4.4 END-USERS ............................................................................................................................................................ 23
4.4.6 MARKET SEGMENTATION BY GEOGRAPHY ................................................................................................ 24
LIST OF EXHIBITS
EXHIBIT 1 SEGMENTATION OF GLOBAL E-LEARNING MARKET ........................................................................................................ 22
EXHIBIT 2 MARKET SIZE CALCULATION APPROACH 2019 ................................................................................................................... 27
EXHIBIT 3 KEY E-LEANING COURSES CONSUMERS ARE LOOKING FOR .......................................................................................... 45
EXHIBIT 4 TOP 5 E-LEARNING MARKET IN 2019 ....................................................................................................................................... 46
EXHIBIT 5 COVID-19 IMPACT ON EDUCATION 2020 ................................................................................................................................ 47
EXHIBIT 6 PERCEIVED BENEFITS AND LIMITATIONS OF E-LEARNING IN HIGHER EDUCATION ............................................. 53
EXHIBIT 7 PARENT’S REPORTED EDUCATION SOURCES FOR K-12 STUDENTS DURING COVID-19 ........................................... 56
EXHIBIT 8 GLOBAL E-LEARNING MARKET GROWTH RATE BY END-USERS (2029–2025) ............................................................... 57
EXHIBIT 9 PERCENTAGE OF THE WORKERS AT RISK DUE TO COVID-19 .......................................................................................... 59
EXHIBIT 10 IMPACT OF INCREASE IN USE OF MOBILE APPS AND SOCIAL MEDIA .......................................................................... 61
EXHIBIT 11 RISING ADOPTION OF DIGITAL DEVICES AND CONTENT................................................................................................ 62
EXHIBIT 12 IMPACT OF GROWTH OF BLENDED LEARNING IN EDUCATION TECHNOLOGY ....................................................... 64
EXHIBIT 13 PROMINENT BLENDED LEARNING MODELS ........................................................................................................................ 65
EXHIBIT 14 IMPACT OF INCREASING AR & VR APPLICATIONS IN E-LEARNING ............................................................................. 67
EXHIBIT 15 IMPACT OF HIGHER INTERNET PENETRATION & INTERNET-ENABLED DEVICES .................................................... 69
EXHIBIT 16 GLOBAL POPULATION AND INTERNET USERS SCENARIO 2019 ...................................................................................... 70
EXHIBIT 17 IMPACT OF GROWTH IN GLOBAL WORKFORCE & MIGRATION OF SKILLED LABOR ............................................... 72
EXHIBIT 18 IMPACT OF DIGITIZATION INITIATIVES IN LEARNING & TRAINING............................................................................ 74
EXHIBIT 19 PERCEIVED BENEFITS OF E-LEARNING (NORMALIZED RESULTS) ................................................................................. 76
EXHIBIT 20 IMPACT OF PERENNIAL PRIVATE INVESTMENTS IN DIGITAL LANGUAGE LEARNING .......................................... 77
EXHIBIT 21 IMPACT OF GROWING DEMAND FOR CONTINUOUS PRODUCT INNOVATIONS ...................................................... 80
EXHIBIT 22 KEY INNOVATION AREAS IN E-LEARNING PRODUCTS .................................................................................................... 81
EXHIBIT 23 RANKING OF EXPENDITURE HEADS CITED FOR PRODUCT INNOVATION (130 VENDORS).................................... 82
EXHIBIT 24 IMPACT OF VARIABILITY IN HARDWARE & SOFTWARE ................................................................................................... 83
EXHIBIT 25 VARIABILITY IN SOFTWARE & HARDWARE.......................................................................................................................... 84
EXHIBIT 26 IMPACT OF LIMITED ACCESS TO CLOSED MARKETS & PLATFORMS ............................................................................. 86
EXHIBIT 27 IMPACT OF INADEQUATE INTERNET BANDWIDTH IN DEVELOPING COUNTRIES .................................................. 88
EXHIBIT 28 IMPACT OF LACK OF VIABLE REVENUE & MONETIZATION MODELS .......................................................................... 91
EXHIBIT 29 GLOBAL E-LEARNING MARKET OVERVIEW ......................................................................................................................... 95
EXHIBIT 30 GLOBAL E-LEARNING MARKET 2019–2025 ($ BILLION)....................................................................................................... 96
EXHIBIT 31 E-LEARNING MARKET GROWTH RATE BY GEOGRAPHIES 2020–2025 ............................................................................ 97
EXHIBIT 32 FIVE FORCES ANALYSIS 2019...................................................................................................................................................... 99
EXHIBIT 33 INCREMENTAL GROWTH BY SEGMENT 2019 & 2025 ......................................................................................................... 103
EXHIBIT 34 GLOBAL E-LEARNING MARKET BY DELIVERY MODE 2019-2025 .................................................................................... 104
EXHIBIT 35 SEGMENTAL CONTRIBUTION OF GLOBAL E-LEARNING MARKET BY DELIVERY MODE 2019–2025 .................... 105
EXHIBIT 36 GLOBAL PACKAGED CONTENT MARKET 2019–2025 ($ BILLION)................................................................................... 107
EXHIBIT 37 GLOBAL LMS MARKET 2019–2025 ($ BILLION) ..................................................................................................................... 109
EXHIBIT 38 GLOBAL OTHER DELIVERY MODES MARKET 2019−2025 ($ BILLION) ............................................................................ 111
EXHIBIT 39 INCREMENTAL GROWTH BY SEGMENT 2019 & 2025 ......................................................................................................... 114
EXHIBIT 40 GLOBAL E-LEARNING MARKET BY LEARNING MODE 2019–2025 .................................................................................. 115
EXHIBIT 41 GLOBAL SELF-PACED E-LEARNING MARKET 2019−2025 ($ BILLION) ........................................................................... 117
EXHIBIT 42 GLOBAL INSTRUCTOR-LED MARKET 2019−2025 ($ BILLION) .......................................................................................... 119
EXHIBIT 43 INCREMENTAL GROWTH BY SEGMENT 2019 & 2025 ......................................................................................................... 122
EXHIBIT 44 GLOBAL E-LEARNING MARKET BY FUNCTION TYPE 2019–2025 .................................................................................... 123
EXHIBIT 45 GLOBAL TRAINING MARKET 2019−2025 ($ BILLION) ......................................................................................................... 125
EXHIBIT 46 GLOBAL TESTING MARKET 2019−2025 ($ BILLION) ............................................................................................................ 127
EXHIBIT 47 INCREMENTAL GROWTH BY SEGMENT 2019 & 2025 ......................................................................................................... 130
LIST OF TABLES
TABLE 1 KEY CAVEATS ................................................................................................................................................................................ 25
TABLE 2 CURRENCY CONVERSION 2013−2019 ....................................................................................................................................... 26
TABLE 3 LIST OF COUNTRIES SUFFERING EDUCATION DISRUPTION DUE TO COVID-19 ......................................................... 48
TABLE 4 SECTORIAL ANALYSIS OF EMPLOYMENT RISK DUE TO COVID-19 ................................................................................. 58
TABLE 5 RATINGS FOR PROMINENT TRENDS CHARACTERIZING E-LEARNING MARKET ...................................................... 66
TABLE 6 INVESTMENTS OF MAJOR COMPANIES IN LANGUAGE LEARNING MARKET ............................................................ 78
TABLE 7 PROMINENT ED-TECH INVESTMENTS .................................................................................................................................... 79
TABLE 8 INTERNET QUALITY STATISTICS OF SELECT COUNTRIES ................................................................................................. 89
TABLE 9 GLOBAL E-LEARNING MARKET BY DELIVERY MODE 2019–2025 ($ BILLION) ............................................................. 106
TABLE 10 GLOBAL PACKAGED CONTENT MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) .................................................. 108
TABLE 11 GLOBAL LMS MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) ..................................................................................... 110
TABLE 12 GLOBAL OTHER DELIVERY MODES MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) ........................................... 112
TABLE 13 GLOBAL E-LEARNING MARKET BY LEARNING MODE 2019–2025 ($ BILLION) ........................................................... 116
TABLE 14 GLOBAL SELF-PACED MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) ..................................................................... 118
TABLE 15 GLOBAL INSTRUCTOR-LED MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) .......................................................... 120
TABLE 16 GLOBAL E-LEARNING MARKET BY FUNCTION TYPE 2019–2025 ($ BILLION).............................................................. 124
TABLE 17 GLOBAL TRAINING MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) ......................................................................... 126
TABLE 18 GLOBAL TESTING MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) ............................................................................ 128
TABLE 19 GLOBAL E-LEARNING MARKET BY END-USERS 2019–2025 ($ BILLION) ....................................................................... 133
TABLE 20 GLOBAL CORPORATE E-LEARNING MARKET BY GEOGRAPHY 2019−2025 ($ BILLION)........................................... 136
TABLE 21 GLOBAL HIGHER EDUCATION E-LEARNING MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) .......................... 138
TABLE 22 GLOBAL K-12 E-LEARNING MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) ........................................................... 140
TABLE 23 GLOBAL GOVERNMENT E-LEARNING MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) ...................................... 142
TABLE 24 GLOBAL VOCATIONAL E-LEARNING MARKET BY GEOGRAPHY 2019−2025 ($ BILLION) ........................................ 144
TABLE 25 GLOBAL E-LEARNING MARKET BY GEOGRAPHY 2019–2025 ($ BILLION) .................................................................... 149
TABLE 26 NORTH AMERICA MARKET BY DELIVERY MODE 2019–2025 ($ BILLION)..................................................................... 155
TABLE 27 NORTH AMERICA MARKET BY LEARNING MODE 2019–2025 ($ BILLION) ................................................................... 155
TABLE 28 NORTH AMERICA MARKET BY FUNCTION TYPE 2019–2025 ($ BILLION) ..................................................................... 155
TABLE 29 NORTH AMERICA MARKET BY END-USERS 2019–2025 ($ BILLION) ............................................................................... 156
TABLE 30 ROLE OF GOVERNMENT AGENCIES AIDING E-LEARNING IN APAC........................................................................... 167
TABLE 31 APAC MARKET BY DELIVERY MODE 2019–2025 ($ BILLION) ............................................................................................ 170
TABLE 32 APAC MARKET BY LEARNING MODE 2019–2025 ($ BILLION) .......................................................................................... 170
TABLE 33 APAC MARKET BY FUNCTION TYPE 2019–2025 ($ BILLION)............................................................................................. 170
TABLE 34 APAC MARKET BY END-USERS 2019–2025 ($ BILLION) ...................................................................................................... 171
TABLE 35 END-USER SEGMENT IN INDIA OVERVIEW 2018 ................................................................................................................ 184
TABLE 36 EUROPE MARKET BY DELIVERY MODE 2019–2025 ($ BILLION) ....................................................................................... 191
TABLE 37 EUROPE MARKET BY LEARNING MODE 2019–2025 ($ BILLION) ..................................................................................... 191
TABLE 38 EUROPE MARKET BY FUNCTION TYPE 2019–2025 ($ BILLION) ........................................................................................ 191
TABLE 39 EUROPE MARKET BY END-USERS 2019–2025 ($ BILLION) .................................................................................................. 192
TABLE 40 LATIN AMERICA MARKET BY DELIVERY MODE 2019–2025 ($ BILLION) ....................................................................... 209
TABLE 41 LATIN AMERICA MARKET BY LEARNING MODE 2019–2025 ($ BILLION) ..................................................................... 209
TABLE 42 LATIN AMERICA MARKET BY FUNCTION TYPE 2019–2025 ($ BILLION)........................................................................ 209
TABLE 43 LATIN AMERICA MARKET BY END-USERS 2019–2025 ($ BILLION) ................................................................................. 210
TABLE 44 MIDDLE EAST & AFRICA MARKET BY DELIVERY MODE 2019–2025 ($ BILLION) ........................................................ 228
TABLE 45 MIDDLE EAST & AFRICA MARKET BY LEARNING MODE 2019–2025 ($ BILLION) ....................................................... 228
TABLE 46 MIDDLE EAST & AFRICA MARKET BY FUNCTION TYPE 2019–2025 ($ BILLION) ......................................................... 228
TABLE 47 MIDDLE EAST & AFRICA MARKET BY END-USERS 2019–2025 ($ BILLION) ................................................................... 229
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AT A GLANCE
1 RESEARCH METHODOLOGY
2 RESEARCH OBJECTIVES
To analyze several
micro-market indicators
To provide comprehensive
considering growth factors,
information about factors that
market prospects, and
affect market dynamics
contribution to the market
strategically
3 RESEARCH PROCESS
4.1.1 Inclusions
4.1.2 Exclusions
The report considers 2019 as the base year. All calculations involving
quantitative data are based on 2019. The values represented in the report are actual
values for 2019, whereas, the values are estimated for the period 2020−2025.
MARKETS COVERED
Source: Arizton
› Packaged Content: They consist of online courseware with extensive content that is
predesigned to cater to a wide audience.
› Learning Management Software (LMS): They are software applications for the
administration, documentation, delivery, tracking, and reporting of the curriculum or
testing content.
› Others: They include highly gamified collaborative learning applications that are
designed for learning rather than entertainment.
› Self-paced: A courseware that can be rolled out to a large group of people across the
world in a short span and can be accessed according to the learner’s convenience and
suitability.
› Testing: It refers to pure-play testing and examination services conducted via online and
digital platforms.
4.4.4 End-users
› Vocational: Voluntary learners and immigrants including refugees and job migrants
KEY GEOGRAPHIES
Europe
North
America
Middle East & Africa
APAC
Latin
America
PARAMETERS ASSUMPTIONS
This report provides a list of vendors, which are active in the market. It
includes vendors across all geographical regions. The report identifies
vendors on the based on their market revenue and dominance in terms
Vendor of market experience, regional presence, the portfolio of their products,
financials, expenses on R&D activities, and the popularity of their
brands
Currency
2013 2014 2015 2016 2017 2018 2019
Conversion
USD/RMB
/ (CNY)
6.1905 6.1432 6.1606 6.61 6.6294 6.6675 6.8926
Source: Arizton
*The above exchange rate is the mean of month-end exchange rates computed for the last 12 months
1 2 3
Global Total Estimated Market Global E-
Education Share of Major Learning
Market Vendors Offering Market
Digital and Online
Learning Content,
Courses, Learning
Materials, and
Platforms
The chart above shows the approach adopted to arrive at the market size of the global
market in 2019 and the segments that are considered to derive the market value.
› Market size figures are primarily arrived through the bottom-up approach and are then
validated through the top-down approach
› Segmental volumes were calculated through the bottom approach, which involves the
analysis of segment-wise financials of the key market players. The data is either derived
from their annual filings or through primary research in the absence of the former.
› Price trends for key related commodities were analyzed for the past few years and given
due consideration to derive the projections for the forthcoming six years using a set of
forecasting techniques.
› Also, innovation and R&D efforts of several market players were studied and weighed in
before arriving at the projections as they can potentially disrupt the market both in terms
of consumption and purchasing patterns.
› The effect of several macroeconomic and meso factors is also considered at each interval
while arriving at the forecast.
MARKET AT A GLANCE
29 www.arizton.com Arizton 2020
E-LEARNING MARKET
6 MARKET AT A GLANCE
MARKET SIZE
INSIGHTS 01 (REVENUE)
CAGR
2019–2025
14.08%
$345.28 BN
$251.16 BN
$156.68 BN
GEOGRAPHICAL SEGMENTATION
INSIGHTS 02 (2019)
EUROPE
INSIGHTS 03 (2019)
UK $6.22 BN 7.44%
NORTH AMERICA
INSIGHTS 04 (2019)
US $57.66 BN 11.66%
LATIN AMERICA
INSIGHTS 05 (2019)
ASIA PACIFIC
INSIGHTS 07 (2019)
SELF-PACED
$94.44 BN
INSTRUCTOR-LED
$62.24 BN
PRODUCT TYPE
SEGMENTATION
TRAINING TESTING
$113.23 BN $43.45 BN
END-USERS SEGMENTATION
INSIGHTS
INSIGHTS 10
17 DELIVERY
(2019)
MODE SEGMENTATION
(2019)
PRODUCT TYPE
SEGMENTATION
CORPORATE GOVERNMENT
$47.41 BN $19.91 BN
OTHERS
$24.81 BN
VOCATIONAL
$16.29 BN
DELIVERY MODE
INSIGHTS 11 (2019)
PRODUCT TYPE
SEGMENTATION
OTHERS
24.81 BN
MARKET OPPORTUNITIES
INSIGHTS 12 & TRENDS
1
Increase in Use of Mobile Applications and Social Media
The growth of social media has spurred the emergence of new education
paradigms to promote hybrid and online learning. In emerging countries,
traditional higher education institutions are facilitating important discussions
to determine ways to incorporate online and informal learning to derive better
engagement and student reach. These engagement levels and flexibility are
getting decentralized.
2
Growth in Blended Learning in Education Technology
Blended learning or mixed modes of learning is a method of learning in which
a part of pedagogy involves the usage of digital mediums for content creation
and customization. Moreover, a user can exercise an element of control on
path, place, and pace of the content delivery. This mode of learning
incorporates both the classroom way of teaching and digital modes, which not
only makes the service delivery more engaging but also effective.
3
Increasing Use of AR & VR Applications in E-learning
Ed-Tech startups with deployments of AR and VR would continue to attract
investor’ interest since the market is still termed to be in the nascent growth stage
with vast untapped business opportunities. It is set to grow at least 20-fold
during the forecast period, driven by the diversification of conventional ed-tech
players and corporate investment interests.
1
High Internet Penetration & Internet-enabled Devices
The fundamental drivers for the e-learning market are the growing internet
penetration and the increasing mobile and smartphone penetration. This has
not only revolutionized the delivery mode of content but also has evolved
these methods by continuously improving bandwidths and reducing data
prices.
2
Growth in Global Workforce and Migration of Skilled Labor
The migration of skilled resources from developing to developed countries
has been in practice since several decades and is one of the major
contributors to language learning across the world. The US is the most
preferred destination for international migration, thereby making English as
the most learnt language. The need for language acclimatization and training
tools for the talent in these business process outsourcing activities is driving
the demand for cost-effective e-learning solutions.
3
Digitization Initiatives in Learning & Training
Digitization initiatives have gained importance around the world both in the
government and private sectors. Schools and governments are undertaking
ambitious implementation plans pertaining to online tutoring, digital
content delivery, and conversion of existing learning content into the digital
format. Primary and secondary education curriculum in emerging countries
are being re-designed to emphasize upon both functional and soft skills in
order to meet the global academic standards.
4
Perennial Private Investments in Digital Language Learning
Driven by strong fundamentals for the language learning market in terms of
market opportunity and growth, there has been a rise in both the number of
vendors venturing into language training and creation of learning platforms,
thereby garnering investor interests in these ventures.
INTRODUCTION
44 www.arizton.com Arizton 2020
E-LEARNING MARKET
7 INTRODUCTION
7.1 OVERVIEW
Continuous learning requirements for students and professionals, which are driven
by sweeping trends over the past two decades due to globalization, talent migration,
and consistent improvements in corporate competencies and individual talent
grooming, have increased the scope of the e-learning market. With rapid
globalization, there has been increased mobility of human capital in industries,
including tourism, trade, media,
international relations, and The global e-learning market is
science & technology. Therefore, expected to witness an absolute
there is a need to acquire growth of 120%, reaching revenue of
functional and vocational skills $345 billion by 2025.
effectively over a short period
and in a cost-effective manner.
While conventional learning and training methods cater to most needs, they are
ineffective in meeting the dynamic learners’ requirements, especially in the rapidly
expanding learner segment.
Source: Arizton
Since e-learning has posted several strides in the adoption of digital learning
platforms, the scope of the internet in education has expanded from content delivery
to interactive learning platforms, language training, functional skill development,
5
JAPAN
$6 Billion
There has been growing emphasis
of business for adoption of self-
paced learning tools and
courseware complemented with
instructor-led learning mode. SOUTH KOREA
$8 Billion
South Korea is amongst the leading
countries in terms of new
enrollments as well as renewals for
e-learning solutions
4
CHINA
3
$11 Billion
Growing private investments in the
country is supporting the growth of
e-learning market in China
CANADA
$14 Billion
US
$58 Billion
Canada is expected to witness a
rapid growth at a CAGR of
12.60% during the forecast period 2
1 US accounted for the largest market
for e-learning platform accounting
for 37% of the global revenue in
2019
Source: Arizton
COVID-19 IMPACT
ON EDUCATION
SYSTEM 2020
Country-wide School
Closures in 188
countries
1,576,021,818
learners affected
Over 63,000,000
educators affected
Source: Arizton
The COVID-19 outbreak has a staggering impact on the global education system.
Over a billion students worldwide are unable to attend their schools, universities,
due to the nationwide lockdown implemented as a measure to stop the global
outbreak. The pandemic, which is expected to have enormous economic
consequences, is likely to have a devastating impact on the global education system.
Approximately 1.6 billion or 80% of the worldwide students are being kept out of
educational institutes. At the epicenter of the COVID-19 impact, China, over 180
million school children are staying at home. E-learning is thus being adopted across
institutes as an effort to ensure the continued learning for children. In terms of
internet connectivity, most countries in Europe and Central Asia have the basic
capabilities that enable schools to deliver instruction using technology. Home
connectivity is also widespread across many countries, which is supporting the use
of technology.
In response to school closures, the UNESCO has recommended the use of distance
learning programs and open educational applications and platforms that schools and
teachers can use to reach learners remotely.
BOSNIA AND
428,099 95,142 Both schools and universities are closed
HERZEGOVINA
CZECH
1,715,890 352,873 Both schools and universities are closed.
REPUBLIC
NORTH
298,135 61,488 Both schools and nurseries are closed.
MACEDONIA
REPUBLIC OF
498,881 87,277 Both schools and universities are closed.
MOLDOVA
Source: Arizton
Three major learning modes and avenues that constitute e-learning are LMS,
packaged content, and other modes, including highly gamified applications or
serious games. Packaged content dominated the market, with a revenue share of 59%
in 2019, followed by LMS. The emergence of software applications such as LMSs
provides users with a complete package of language learning methods by
documenting, administrating, tracking, reporting, and delivering the content.
Academic institutions widely use these systems to deliver their distance education
programs as well as support their students outside the classroom. The corporate
sector also established these systems as the mainstream platform to deliver training
services to employees. Blackboard, Moodle, and CLIX are the traditional examples of
LMS used by the academic as well as business world.
Source: Arizton
However, the onset of Web 2.0 has altered the learning landscape from being driven
on LMS and packaged content to more interactive and engaging avenues. With the
improvement in the internet infrastructure, learners have started to gain access to a
variety of learning tools and services on the internet that are offered as open and free.
Repositories such as Wikipedia, YouTube, and Slide Share have sparked the rise of
open sourcing and sharing of content. The same has further evolved into serious and
curated platforms such as Yelp, StackOverflow, and Quora. While the previous
generation of online tools addressed concerns pertaining to the cost and reach of
learning content, Web 2.0 is driving the engagement and effectiveness factors.
Web 2.0 solutions emphasize the need and preference of users, providing them with
a wide choice of learning resources to choose from and customization as per their
requirements. Individuals, corporates, and federal bodies have been active
participants in the evolution of this modern learning system. For instance, the
Challenges do persist in the growth of the online learning market that include
disparity in devices and internet infrastructure across the world. The internet and
smartphone penetration in some of emerging economies such as India and China,
which account for most of the learner population, is still limited compared to the
standards in developed countries. This would only mean that the majority of the
population is still deprived of the benefits of online learning. Other challenges also
persist for vendors operating in the e-learning market, including the rise of free and
open-source and licensed learning platforms, the need for continuous innovation,
investments given competitive pressures, and lack of viable revenue models for the
emerging e-learning vendors.
Despite these challenges, the market is set to grow at a rapid pace with CAGR of
14.08% during the forecast period to reach over $345 billion by 2025. New growth
frontiers for vendors will likely be m-learning, deployment of augmented reality, and
increased adoption of cloud infrastructure for hosting applications to derive
scalability. Further, while federal investments in education worldwide are set to
remain relatively constant, private investments will witness impressive growth, with
potential capital inflows of more than $100 billion into the education sector during
the forecast period.
IMPACT OF COVID-19
55 www.arizton.com Arizton 2020
E-LEARNING MARKET
8 IMPACT OF COVID-19
8.1 IMPACT OF COVID-19 ON THE E-LEARNING MARKET
The global lockdown of education institutions, corporate, and government offices has
caused major interruption in students’ learning and education and immensely
affected internal assessments, and the cancellation of public assessments for
qualifications or their replacement by an inferior alternative. However, the outbreak
of COVID-19 is likely to pave opportunities for the growth of the e-learning sector.
Exhibit 7 Parent’s Reported Education Sources for K-12 Students during COVID-19
Source: Arizton
In the US, 7 out of the 10 parents of K-12 students, who are currently not in school
report that their child is participating in an online distance learning program run by
the public or private school they attend. About 26% of these parents are undergoing
home schooling using a curriculum they have selected, while 16% are using an
informal, free online learning program not associated with their school and 6% are
using a formal, paid private learning program not associated with their school. 11%
of parents of K-12 students who are currently not in school say their child is not
getting any type of education. Thus, the COVID-19 outbreak in 2020 is boosting the
market for K-12 e-learning market.
Further, 17% of those whose children have formal online distance learning programs
are supplementing that with materials which are chosen by themselves, and 11% are
doing so with a free online learning program not associated with their school.
Meanwhile, among parents whose children do not have a formal online distance
learning program, 52% are home schooling with their own materials, 25% are using
a free online learning program not associated with their child's school, and 35% are
not having their child participate in any education at this time.
30%
25%
20%
15%
10%
5%
0%
2019 2020 2021 2022 2023 2024 2025
Source: Arizton
The biggest shift may occur at the intersections of K-12, higher education and
workforce learning. Often these areas are treated as their own distinct silos in the
education market, however, the coronavirus crisis has revealed how interdependent
these sectors are.
International Labor Organization more than 25 million workers are expected to lose
their jobs as a result of COVID-19 crisis. COVID-19 is expected to cause the most
severe crisis since the second world war, causing employment losses rising rapidly
around the world.
The rising risk of unemployment is expected to create dramatic changes in the global
workplace. The employees would emphasize on expanding their knowledge and
skill sets in order to gain greater employment opportunities. As a result of which the
demand for e-learning courses is expected to increase among workers. The demand
for vocational courses, LMS and Packaged content is expected to rise drastically
during the forecast period. Further corporate e-learning courses is also expected to
show rapid growth in demand as the businesses would increasing try to improve the
productivity and profit especially due to the growing global economic uncertainties.
Approximately, 72% of the organizations believe that e-learning can provide them
competitive advantage.
The global lockdown of education institutions, corporate, and government offices has
caused major interruption in students’ learning and education and immensely
affected internal assessments, and the cancellation of public assessments for
qualifications or their replacement by an inferior alternative. However, the outbreak
of COVID-19 is likely to pave opportunities for the growth of the e-learning sector.
MARKET DYNAMICS
60 www.arizton.com Arizton 2020
E-LEARNING MARKET
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
Smartphones are often cited as a new gateway for the growth of language learning
products. These devices enable segment-wise streaming, allow the consumption of
content as per the dynamic requirements of users. Mobiles applications pose a
serious challenge to web platforms on account of their inherent flexibility in terms of
content creation and consumption. E-learning content creators are now able to add
bite-sized lessons and deploy learning modules in sprints easily in order to match
the user’s daily routine. smartphones are likely the major learning medium for
professionals as they not only overcome the limitation of time and place but also
facilitate better collaboration than static web platforms.
In 2018, the global mobile data traffic accounted for 19.01 exabytes
per month. In 2022, it is likely to reach 77.5 exabytes per month
worldwide, growing at a CAGR of 46%.
In July 2019, there was an estimated 3.46 billion active mobile social
media users worldwide.
Source: Arizton
The growth of social media also spurred the emergence of new education paradigms
to promote hybrid and online learning. In emerging countries, traditional higher
education institutions are facilitating important discussions to determine ways to
incorporate online and informal learning to derive better engagement and student
reach. These engagement levels and flexibility are expected to be decentralized in the
coming years. The continuing acceptance and adoption of cloud-based applications
and services is changing not only the means of configuration and software usage and
file storage but also how we conceptualize those functions. It does not matter where
the work is stored; what matters is that the information is accessible from anywhere.
There has been a growing preference for browser-based software that are device
independent. While some challenges still remain, specifically with notions of privacy
and sovereignty, the promise of significant cost savings is a driver for new solutions.
Online collaborative environments and platforms that are deployed on the cloud
with modules, facilitating networking are increasingly being preferred, driven by
their scalability and ability to accommodate collaboration among groups,
irrespective of the location of users.
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
Source: Arizton
The reasons for the growing popularity of blended learning are as follows:
› The internet and device infrastructure in several countries does not yet support full-
fledged content-rich and video-laden learning. Therefore, it is necessary for models that
can accommodate the right blend of online and offline learning to offer a seamless
experience.
› E-learning cannot be termed comprehensive without the right content and instruction
mode. With a dearth for qualified instructors in most of countries, it is necessary for
professionals to create comprehensive content, followed by interactive training to
improve their effectiveness. There is an estimated 264 million children and youth that are
out of school. There is a shortage of instructors with only over 69 million qualified
instructors in the primary and secondary education segment globally in 2018. Webcasting
and recorded video learnings can be effective to supplement the learning needs primarily
catered through content alone.
Personalization 34 35
Big Data 12 22
Augmented Reality 18 18
Artificial Intelligence 22 16
Blended Learning 40 24
m-learning 44 40
Gamification 31 44
Going Cloud 8 2
Bot-driven Content
Creation
2 0
Others 39 49
Total 250 250
An interaction with more than 250 e-learning vendors revealed blended learning and personalization are the sweeping
trends, which are set to fundamentally change the structure of the e-learning market. Participants were asked to pick two
most prominent trends – first and second most prominent among a large list of trends shaping the industry.
Source: Arizton
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
Augmented Reality (AR) refers to the display of a live direct or indirect view of a
physical, real-world environment, which is supplemented by computer-generated
sensory inputs such as video, graphics, and sound or GPS guidance. While AR adds
or molds the reality, Virtual Reality (VR) transposes a real environment located
elsewhere to through closed visors or goggles. A classic example often quoted to
illustrate both of these concepts better is “With virtual reality, you can swim with
sharks, while with augmented reality, you can watch a shark pop out of your
business card.” VR and AR were once considered a fad for use in various end-users
are being taken seriously driven by innovations enabling better experience and
growing pilots for their applications. Technology and VC majors, including Alibaba,
Warner Bros, Google, Qualcomm, Fidelity, J.P. Morgan, Morgan Stanley, CIC, Intel,
Amazon, Fidelity, NetEase, and Softbank collectively have committed billions of
dollars in investment into the technology. For instance,
Like medicine, gaming, and movies, e-learning has found its applications in these
technologies. Some of the emerging e-learning applications for VR and AR are as
follows:
› Making learning more engaging for primary education users by traversing their
imagination through mounted displays
› Language learning is a major avenue, wherein interactive learning and teaching can be
accomplished by AR head mounts and videos
Ed-Tech start-ups with the deployment of AR and VR are set to continue gathering
investors’ interest since the market is still termed to be in the nascent growth stage
with vast untapped business opportunities. More than 100 start-ups and vendors are
actively engaged in developing AR and VR driven ed-tech content; these companies
collectively garnered investments of $84 million in 2016. It is set to grow at least 20
times over the forecast period driven by diversification of conventional ed-tech
players and corporate investment interests.
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
The growing internet, mobile, and smartphone penetration is one of the fundamental
drivers for the e-learning market. This has not only revolutionized the delivery mode
of content but also evolved the method by continuously improving bandwidths and
reducing data prices.
The global population, estimated at 7.71 billion in 2019, is set to grow to 8.14 billion
by 2024, driven by increased life expectancy in developed countries and improved
fertility rates in developing economies. Developing countries are set to grow their
purchasing power parity and improve social infrastructure, including internet and
mobile connectivity. The global internet penetration is set to grow to 59.935% by 2022,
presenting huge opportunities for the e-learning market.
Source: Arizton
Governments across the globe hold the key not only in developing the internet
infrastructure across countries but also in formulating the framework for e-learning
as the primary and secondary mode for mass education. Primary and secondary
education is predominantly funded and regulated by the state and constitutes a key
end-user segment in the e-learning market. On the connectivity front, 57% of the
global population that is over six years had mobile phones in 2019, and this number
is expected to reach 90% by 2021. Smartphone subscriptions are set to grow to 6.1
billion, and mobile traffic is likely to constitute 68% of the total data traffic, majorly
driven by the consumption of rich graphical and video content.
With an increasing internet and smartphone penetration, the demand for seamless
connectivity between electronic devices is also on the rise. Evolving cloud
infrastructure and low data prices driven by huge volumes are the major drivers in
strengthening connectivity as they eliminate several problems associated with cost,
scalability, security, and efficiency. As the number of connected devices is growing,
the solutions hosted on the connectivity-enhancing platforms also evolve both in
terms of number and capabilities. For instance, in 2019 with the high penetration of
smartphone devices and the continuously evolving quality of connectivity network
in India, the volume of video content streamed has increased by a whopping 48%
YOY since 2012. This has given rise to a host of new business opportunities, varying
from streaming webinars that enhance the reach of quality educational content from
premier universities to facilitating the much-needed medical advice to some of the
remote areas across the globe. Capitalizing on the same, e-learning and training have
brought in some fundamental changes to conventional education systems by
implementing highly interactive tools and services at a low cost with clear
advantages in the realms of content access and delivery, proficiency testing, language
training, and collaborative learning.
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
The migration of skilled resources from developing to developed countries has been
in practice for several decades and is one of the major contributors to the language
learning market across the world. The US is the most preferred destination for
international migration, thereby making English the most learnt language. A
majority of students move to the US, Australia, the UK, and Canada for higher
education; these countries host some of the most prominent centers for academic
innovation and offer exciting professional opportunities. As a result of lack of ample
cost-effective technology-implementation skills in the US, Europe, and other
developed countries and the high labor cost in regional markets, many corporations
tend to outsource their work to markets with low labor costs to improve their bottom
line and strengthen their balance sheets. The demand for skilled labor in the US has
been growing at a CAGR of 4.4% since 2010, while in Europe, it has been tepid at
1.35%. The demand for a specialized, skilled workforce has brought with it a need
for language translation, localization, and interpretation services. In this context,
online language learning platforms have garnered interest from organizations on
account of their agility compared to traditional language learning avenues. Further,
with organizations undertaking cost-cutting measures in several verticals, especially
in automotive, mining, and IT services sectors, outsourcing their back-office
operations to developing countries such as India, the Philippines, and Indonesia has
become a trend. Our research indicates that 78% of the Fortune 500 organizations
have outsourced a slice or an entire section of their back-office operations to these
countries over the past decade.
The need for language acclimatization and training tools for the talent in these
business process outsourcing (BPO) activities is driving the demand for cost-effective
e-learning solutions. BPO operations typically have a high manpower attrition rate
of 20–25% and balancing training effectiveness and profitability remain a challenge
for organizations. These organizations, therefore, do not require to invest much of
time and resource on recurrent resource training sessions driven by high attrition
rates. Hence, they prefer cost-effective and agile solutions that can accomplish
continuous training. The implementation of interactive e-learning modules offers
high savings in terms of time and resources as they can take care of the continuous
dynamic and diverse needs of the learning audience.
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
Several digitization initiatives have gained importance around the world both in
government and private sectors. Schools and governments are undertaking
ambitious implementation plans pertaining to online tutoring, digital content
delivery, and conversion of existing learning content into the digital format. Primary
and secondary education curriculum in emerging countries is being re-designed to
emphasize on both functional and soft skills in order to meet the global academic
standards.
› Globalization and increased migration of talent across countries driven by academic and
professional obligations have led to the development of courseware that are standardized
and are accessible for vocational use for immigrant and emigrant populations.
› There is a dearth of adequate trainer faculties both in terms of quality and quantity. While
countries such as India, China, and Indonesia represent significant potential market in
terms of learners, there is a shortage of qualified and certified instructors, thus warranting
the need for platforms that can facilitate a broader reach of curriculum.
› While MOOCs and LMS have played a vital role in enabling access to courseware, video
streaming and interactive applications fill in this gap by providing requisite training
experience.
Some remarkable initiatives in this regard over the past few years undertaken by the
governments to support digital learning are as follows:
› In 2019, the CEO of e-Learning Jamaica, Keith Smith, announced that the Cabinet has
approved the procurement of 40,000 tablet computers for students and 25,000 devices for
teachers, under the Tablets in Schools Project.
› A program was launched in Los Angeles, US to equip 30,000 students with iPads in 47
schools in 2013.
› Distribution of 10,000 Aakash tablets was carried out by the Indian government in
educational institutions in 2012.
Source: Arizton
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
Englishleap.com ANALEC -
WeSpeke - 3
Source: Arizton
Since January 2015, the investments to the tune of $815 million have been channeled
into the language learning market. Aggregate maiden investments of close to $1.5
billion were invested in the language learning market alone during the period 2010–
2016. The e-learning market witnessed investments of at least three times the same.
Source: Arizton
Investors in the e-learning market in general and the language learning market, in
particular, can be categorized into the following three types:
› Major retailers and service platforms such as Alibaba and Tencent, which are looking to
diversify their portfolios with high-potential, technology-enabled start-ups with great
market opportunities
› Professional venture capital funds looking to create the next unicorns in the tech-enabled
learning space. The most active funds include Google Capital, Learn Capital, 500 Start-
ups, GSV Capital, First Round, and NewSchools Venture Fund
› Conventional education players such as Pearson, McGraw Hill Education, and Apollo
that have significant business stakes in the offline vertical. They view these small
emerging online learning businesses as the next growth bet with investments in focused
e-learning vendors intended to diversify their portfolio and mitigate business risks
11 MARKET RESTRAINTS
11.1 GROWING DEMAND FOR CONTINUOUS PRODUCT
INNOVATIONS
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
With the e-learning market gaining momentum, there is a need for continuous
innovation in learning products for vendors not only to differentiate their offerings
but also to drive the adoption and reach to a wider section of end-users. Artificial
intelligence (AI) and cognitive learning technologies have started to play a decisive
role and are poised to be game changers in several learning avenues. Learning
providers, in order to stay relevant and updated, are forced to adopt these emerging
technologies to extend the lifecycle of their existing products and to make the best
out of customer lifetime values. UX is another area of focus for several learning
providers, including for those language training providers that are continuously
investing to improve the same to match the evolving the needs of end-users.
Source: Arizton
The process of product development and UI/UX upgrading is perennial and often
entails the requirement of significant resources. As the digital learning market
enthuses more vendors on account of the growth potential it holds, learning platform
providers must get ready to match the ever-dynamic requirement of end-users and
organizations. Vendors must constantly explore the adoption of captivating and
engaging learning modes, including related to gamification. The only norm in this
market is “to perish if you do not perform.” The product development is one of the
major expenditure heads for cloud-based language learning providers, constituting
as much as 40–45% of their total expenses.
Exhibit 23 Ranking of Expenditure Heads Cited for Product Innovation (130 vendors)
Major Vendors (Revenues > $50 Other Prominent Vendors (Revenues <= $50
Ranking*
million) million)
AI and ML 2 4
UI/UX 5 5
Content Creation 3 3
Gamification 4 2
Multi-segment
6 6
Targeting
Mobile Learning 1 1
*Better the rank for the head, higher is the budgeted expenditure
Source: Arizton
While product innovation is termed to be good for the market to stay relevant and
competitive in the long run, a continuously evolving consumer mindset coupled with
frequent overhauls of technologies and interfaces will result in cost overheads in the
short term, rendering several platforms irrelevant. Further, vendors will be forced to
optimize resources between scaling up the business and investing in perennial
product development.
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
In today’s competitive world, electronic devices come in various forms with varying
screen sizes and software and hardware configuration. Device-hosted and cloud-
hosted applications that are designed to provide a seamless experience to users
across all devices face a challenge in terms of maintenance and upgrades. As the
conformity among electronic devices by operating systems and hardware build
reduces, the challenge pertaining to maintenance and upgrading will be on the rise.
Whenever an upgrade has to be implemented, enough care has to be taken to ensure
its compatibility with not only existing established devices but also with the newly
launched models. While the version and variability in OS is one such issue in mobile
phones and personal computers, the rapid evolution in scripting languages is another
major challenge. All these results in a steep rise in maintenance and development
costs for applications, with companies constantly planning to match these changes
without hampering the user experience. The same also poses a challenge to vendors
in terms of human talent that needs to be continuously trained with these modern
skills and developments.
Source: Arizton
As microprocessors are getting smaller and better with costs diving down by factors
of 10, electronic devices are becoming obsolete faster. For instance, the ownership
period of an average electronic gadget (with a price point of less than $150) in the US
has reduced from 3.5 years in 2010 to 1.5 years by 2016, while the same in China
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
Gaining access to enterprises and educational institutions in markets other than the
base country poses cultural and market challenges to vendors. The mandate,
therefore, requires partnering with local firms in those markets to gain an easy entry
into the market and capitalize on the captive customer base of partners. With an
increase in the number of vendors and offerings in the market, these local partners
tend to align with those who can potentially offer them high monetary benefits in the
short term. This often leads to bias and can potentially influence the market evolution
in terms of product selection, deployment, and maturity.
For instance, mobile phone manufacturers tie-up with application providers to offer
pre-installed software and applications in factory-ready products before they hit the
market. The selection of this application is often determined by the strategic
monetary arrangement rather than the prominence of the application. This often
leads to a limited reach of several applications in those markets where the developer
is unable to gain access.
A similar trend is being observed in the e-learning market, wherein several learning
devices, especially those that are meant for mass distribution by government and
large private institutions, come pre-hosted with tools and packages of partnered
vendors whose products do not make a right fit to the learner’s requirements.
Another major challenge for e-learning providers is the declining bargaining power
of players with an increase in the number of application choices in the market. The
same is predominant in the case of B2B sales. The solution to this is building a strong
brand and executing a well-planned B2B marketing campaign in local markets.
Companies need to engage with market research firms to evaluate their product and
ensure citations of their product in the analyst’s community whose opinions and
views are widely referred to by B2B buyers while making a purchase decision.
On the other hand, the B2C market is commoditized by the rise of freemium offerings
and a wide range of subscription services that disintegrate the stickiness of a user.
The rise in the number of similar offerings is leading to the high fragmentation of the
market, often making business propositions unviable for those with robust product
offerings.
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
E-learning and cloud-based solutions require high internet bandwidth. The internet
bandwidth in developing countries still poses a challenge for the seamless use of
applications hosted on the cloud. Further, the optimization of applications to run on
low bandwidth offers rise to further customization, thereby increasing the
developmental cost.
Czech
17.3 86% 54% 36.00%
Republic
Source: Arizton
While developed markets such as the US, the UK, and the EU account for the majority
demand for online learning solutions, developing countries are the major growth
markets on account of their rapidly evolving internet and mobile infrastructure.
Despite the rise in mobile and internet penetration in these countries, bandwidth and
streaming quality is a major concern, often limiting access to sophisticated and
advanced learning and training applications. With blended learning gaining
foreground and video becoming an integral part of training-learning curriculum
enabling effective collaboration between users, the role of internet bandwidth
becomes even more prominent. The adoption of e-learning products in a majority of
emerging economies is largely affected by insufficient bandwidth, hindering the
delivery of audio and video content. This often propels drawing a parity with
conventional learning methods or hybrid learning models and limits the adoption on
a larger scale.
2019
2021
2023
2025
North America
Europe
APAC
Latin America
KEY
The magnitude of the competitive factor has been categorized and described below:
Source: Arizton
There has been a growing investor interest in the e-learning market driven by market
opportunities and derivable IRRs (usually in the range of 25–30%). Driven by an
influx of investments, most new-age learning solutions are being provided free to
end-users by vendors for an extended period of time, posing challenges to the
survival of other language training incumbents in the market. The revenue and
monetization models of these new-generation companies are questionable, with most
of them investing millions of dollars on product development and marketing with
little coherence with revenue and profit visibility. Several existing e-learning and
training platforms are either adopting a freemium model or targeted revenue
monetization. In the freemium model, a set of basic features are offered for free, and
the user is driven to pay for advanced functionalities. In the targeted revenue
monetization model, a set of end-users pay for the services while a majority of end-
users enjoy the content for free. Although these revenue models do outpace the
traditional training model when it comes to the user acquisition and easy content
creation, they are often questioned for their viability in the long-term.
An analysis of existing e-learning providers reveals that less than 14% of vendors
incorporated post-2010 are focused on e-learning profits, while the ratio is 67% for
vendors with diversified portfolios with more than 10+ years of experience in the
market. Further, of the 130 participants polled, 74% indicated their inability to post a
profit for the coming two years. A whopping 52% of the participants attributed to
lack of solid revenue models and 21% to competitive pressure for not registering
decent bottom-line.
The growing gamut of applications will thus need to differentiate themselves and
come up with innovative revenue models in this segment. One of the strategic routes
could be to develop networks and further expand this network to encompass
learners, content developers, tutors, and service providers in the platform. Initially,
to build traction and attract other service providers to the platform, companies will
have to build this community of learners so that the suppliers are attracted to the
platform. Subsidized learning is the only way to attract learners to the platform. Once
this network is built, companies can strategically charge either side of the network or
both.
› Based on the value offered and the adoption rate, companies will have to optimize their
revenue models to effectively capitalize on the marginal utility of different stakeholders
involved rather than adopting blanket discounting. AI and VR are termed to offer
immense differentiation and revenue optimization opportunities with the scope of usage
extending to the following:
› Taking the user engagement to the next level, thereby propelling their offerings from the
commoditized competition
› Better mapping of the user’s inclinations and behavior, thus leverage cross-selling
collaborations or resort to vertical integration
MARKET LANDSCAPE
94 www.arizton.com Arizton 2020
E-LEARNING MARKET
12 MARKET LANDSCAPE
12.1 MARKET OVERVIEW
K-12
10%
22% Higher
13% Education 40%
Self-paced
Corporate
60% Instructor-led
25% Government
30%
Vocational
Source: Arizton
400.0 25%
350.0
20%
300.0
CAGR 250.0
15%
14.08%
200.0
10%
150.0
100.0
5%
50.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 156.68 189.14 222.50 251.16 280.42 311.61 345.28
Growth Rate 8.48% 20.72% 17.64% 12.88% 11.65% 11.12% 10.81%
Source: Arizton
The global e-learning market was valued at $156.68 billion in 2019 which is expected
to reach $345.28 billion in 2025, growing at a CAGR of 14.08% during the forecast
period.
With smartphone unit shipments expected to grow at a CAGR of 42% and mobile
computing devices by over 18% during the period 2018–2024, the market for e-
learning products is only expected to grow worldwide. The rapid growth in internet
connectivity in emerging economies, driven by the rising federal budgets, is likely to
have a positive impact on market growth. While the growth prospects of the e-
learning market remain strong, the rise of even efficient sub-segments is altering the
learning and training landscape gradually. Cloud-based learning, AR and VR, and
mobile-based learning applications are emerging as the largest winners in the
landscape on account of the leverage they hold over the traditional technology
models in terms of engagement levels, agility, cost, and scalability.
30%
25%
20%
15%
10%
5%
0%
2019 2020 2021 2022 2023 2024 2025
Source: Arizton
On the demand side, the growth of the global e-learning market is primarily driven
by the rising requirement for technology-enabled tools that can facilitate better user
engagement, motivation, and collaboration. Blended learning, which incorporates
both off-line and online pedagogy, has become the norm and thus evolved the need
for solutions that can enhance the efficiency of instruction at minimal costs. The same
is also driven by a growing interest of corporates in online learning solutions as they
can enable efficient channelization of IT resources and expenditure to bring-in
measurable improvements in workforce efficiency. For instance, IT organizations
have reported a 40% decline in their functional and language training costs for
manpower to be deployed for cross-border assignments as they adopted cloud-based
learning solutions. These solutions enable the resources to learn language on-the-go
at their convenience.
Threat of Rivalry
(HIGH)
FIVE FORCES
ANALYSIS
Source: Arizton
Content creation with user reach and engagement stands vital for the success of any
e-learning platform or product. While content creation entails relatively low
investment in view of co-creation with users, the primary challenge is to reach and
acquire the targeted user with minimal acquisition costs. With a few players relying
on machine learning and artificial intelligence to achieve better user engagement,
most players simply adopt the SaaS model for delivery of content and learning
services. The proliferation of cloud-hosting platforms has only made the entry of
players through this mode easier and cheaper with high reliability. With a few entry
barriers and low investment costs entailed in the creation and hosting of an e-
learning platform, there is a high threat of new entrants.
Professional content developers, subject matter experts, and instructors remain key
in the creation of online courseware. They play a vital role in the determination in
the quality of content and subsequently, the degree of engagement. Content creation
constitutes 40–45% of the cost of courseware with the same being higher for testing
material. To mitigate excessive reliance on content developers, vendors are pursuing
co-creation and crowdsourcing methods to easily aggregate the content and optimize
costs.
Other major stakeholders involved in the creation of online courseware are hosting
providers and cloud platforms that have become easily accessible with the advent of
the cloud revolution.
Buyers of online courseware include corporates, federal bodies, schools, colleges, and
vocational users. Corporates and government bodies usually enjoy a high bargaining
power in lieu of their large-scale of purchase or subscriptions; schools and
educational institutions are usually subscribers to platforms that can enable them to
easily formulate the courseware online for better use of their students. All these
institutional buyers usually enjoy significant bargaining power and exercise them
either by seeking a high degree of customization or through negotiating for better
prices. On the other hand, individual buyers, who are likely to subscribe to the
content for their vocational or learning purposes, enjoy little bargaining power
wherein they often have to settle for the listed prices.
Offline courses, especially for classrooms, involve a fully engaged instructor and are
strong substitutes to e-learning. These offline learning modes usually are better
poised to cater to the individual requirements of the learners in terms of interactivity
and specific learning needs; however, these courses cannot be taken according to the
requirement of the learner. Classroom learning, thus, is taking the route of video
conferencing and archiving to create enough reference ware for learners to follow at
their pace. In addition, offline instructor-led learning is often termed to be cheaper,
faster, and easier to deliver in several corporate and educational end-users. However,
this disparity with offline learning is soon fading away with highly customized
courses and the advent of gamification, which is reining better learner engagement.
The competitive rivalry among e-learning vendors can be termed to be high. The
basis of competition between vendors often lies in the comprehensiveness and
quality of the content, price, and the ease of access and interactivity of the platform.
LMS offerings with similar features often must settle down with the price-based
competition, while packaged content usually are better placed to demand utility-
based pricing. Further, the switching barriers are also significantly low as there is a
high prevalence of subscription-based pricing; individuals and vocational learners
usually subscribe to freemium offerings followed by short-term subscriptions to
better evaluate the suitability of courseware. The same is also the case for corporate
training online, wherein a high degree of customization is sought. Vendors, however,
are vying to break away from this price-based competition through gamification and
highly interactive delivery modes driven by VR and AR.
DELIVERY MODE
102 www.arizton.com Arizton 2020
E-LEARNING MARKET
13 DELIVERY MODE
13.1 MARKET SNAPSHOT & GROWTH ENGINE
INCREMENTAL GROWTH
INCREMENTAL GROWTH
TOP 3 CONTRIBUTORS
ABSOLUTE GROWTH
120%
$80 BN
$75 BN
Y
$34 BN
X
OTHERS
$34 Bn
(+137%)
• The packaged content segment leads the market with a share of 59%, which is expected
to grow at a CAGR of 10.43%.
• With a share of 25%, the LMS segment is the fastest growing segment in the global e-
learning market growing at a CAGR of 20.19%.
• North America and APAC lead the other modes segment with the market share of 39%
and 32%, respectively.
Source: Arizton
49%
59%
Global E-learning
Market by Delivery PACKAGED CONTENT LMS OTHERS
Mode
Source: Arizton
› Federal budgets are now focused on solutions that not only improve the enrolment rate
but also the retention rate. The drop-out rate of high school across schools is reported to
be almost 25% as governments are increasingly trying to minimize the same by improving
the student engagement rate.
› Private institutional interest toward gamification is on the rise as it tries to improve the
competitive edge of its pedagogy over the conventional methods
› Globally, the total cost of disengaged manpower and inadequate training is estimated at
5% and 6% of the top line, respectively, especially in large service-based companies.
Gamified applications that can encourage learning are often viewed as effective tools to
address the above challenges given the reward-oriented behavior of employees.
Simulations, on the other hand, are indispensable tools for learning in higher
education as they try to imbibe the real-world trends and acclimatize students to the
dynamic business environment. They are often viewed as effective tools by
universities and corporates alike as something that bridges the skill gap in the real
world to a certain extent.
Packaged Content 92.40 108.57 124.04 135.73 146.53 157.05 167.58 10.43%
Source: Arizton
Packaged content in the e-learning industry refers to the study material for courses
on the digital learning platform that is prepared in accordance with regulations and
standards. Content packaging specifications and standards allow courses to be
transported among different systems. Packaged learning content can potentially be
created by one tool, modified by another tool, stored in a repository maintained by
one vendor, and used in a delivery environment produced by a different vendor.
Packaging content includes raw content, assembly, delivery, and presentation of the
information. Assessments and their component questions are a special kind of
learning content that is currently supported by a different set of specifications. When
learning content is considered, questions, tests, and test, banks can be transported
among systems. The IMS Question and Test Interoperability (QTI) specification is an
attempt of standardization in the assessment packaging and delivery.
180.0 20%
160.0 18%
140.0 16%
14%
CAGR 120.0
12%
10.43% 100.0
10%
80.0
8%
60.0
6%
40.0 4%
20.0 2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 92.40 108.57 124.04 135.73 146.53 157.05 167.58
Growth Rate 17.50% 14.25% 9.43% 7.96% 7.18% 6.70%
Source: Arizton
The global packaged content market was valued at $92.40 billion in 2019 and is
expected to reach $167.58 billion in 2025, growing at a CAGR of 10.43%.
The packaged content delivery mode is gaining popularity because it is easy, with no
time and space constraint. It also saves time as it nullifies traveling and reaches
students even in remote locations. As this mode of content delivery is cheaper,
students and professionals can learn from anywhere at 30−70% less cost than on
campus.
North America 45.28 52.62 59.00 63.44 67.04 70.07 73.39 8.38%
Latin America 3.06 3.57 4.06 4.39 4.68 4.97 5.25 9.42%
Middle East & Africa 1.73 1.95 2.15 2.32 2.50 2.73 2.98 9.49%
Source: Arizton
13.4 LMS
13.4.1 Market Size & Forecast
140.0 30%
120.0
25%
100.0
CAGR 20%
20.19% 80.0
15%
60.0
10%
40.0
5%
20.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 39.47 50.16 62.18 73.98 87.10 102.03 119.01
Growth Rate 27.08% 23.96% 18.98% 17.73% 17.15% 16.64%
Source: Arizton
The global LMS market was valued at $39.47 billion in 2019 and is expected to reach
$119.01 billion in 2025, growing at a CAGR of 20.19%.
All corporate companies are now opting for SaaS-based LMS as a plan for their
employee career developments through their training. The SaaS application can be
classified into three types that include the following:
North America 16.18 20.58 25.27 29.74 34.41 39.38 45.16 18.66%
Latin America 1.66 1.95 2.24 2.44 2.62 2.81 3.00 10.44%
Middle East & Africa 0.48 0.61 0.75 0.90 1.09 1.33 1.63 22.48%
Source: Arizton
13.5 OTHERS
13.5.1 Market Size & Forecast
Other important learning models that are increasingly gaining prominence are video-
based learning, virtual classrooms, social learning, gamification, and simulations. Of
all these, gamification and virtual classrooms stand out owing to their high
engagement level and perceived effectiveness. Gamification often cited to be the
future of learning involves the use of video game design and game elements
implemented in the learning environment. To capture interest of learners and
improve engagement to ensure continuous learning, gamification involves the
replication of many elements that entice a player to a non-gaming context to induce
the learner’s interest.
70.0 25%
60.0
20%
50.0
CAGR
15%
15.43% 40.0
30.0
10%
20.0
5%
10.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 24.81 30.41 36.29 41.44 46.79 52.52 58.69
Growth Rate 22.56% 19.33% 14.20% 12.90% 12.25% 11.75%
Source: Arizton
The global other delivery modes market was valued at $24.81 billion in 2019 and is
expected to reach $58.69 billion in 2025, growing at a CAGR of 15.43%.
› Narratives
› Player Controls
› Social Networking
› Social Connection
› Leveling Up of Challenges
North America 9.76 11.87 13.94 15.69 17.36 19.00 20.84 13.48%
Latin America 1.01 1.20 1.40 1.54 1.68 1.82 1.97 11.78%
Middle East & Africa 0.43 0.51 0.61 0.70 0.81 0.95 1.11 17.41%
Source: Arizton
LEARNING MODE
113 www.arizton.com Arizton 2020
E-LEARNING MARKET
14 LEARNING MODE
14.1 MARKET SNAPSHOT & GROWTH ENGINE
INCREMENTAL GROWTH
INCREMENTAL GROWTH
TOP CONTRIBUTORS
ABSOLUTE GROWTH
120%
$116 BN
Y
$72 BN
X
INSTRUCTOR-LED SELF-PACED
2019 2025
2019 2025
40% 39%
60% 61%
SELF-PACED INSTRUCTOR-LED
• Globally, the self-paced learning market was dominated by North America, which
accounted for approximately 50% of the market share in 2019.
• The self-paced e-learning segment in countries such as Myanmar, Mongolia, Rwanda,
Sri Lanka, Laos, Nepal, Cambodia, Ethiopia, Senegal, Uganda, Mauritius, Mali,
Slovakia, Namibia, and Lithuania is expected to grow at a CAGR of more than 15% in
during the period 2019–2025.
• Instructor-led learning is popular because it not only offers flexibility to the learner
but also to the instructor, professor, or facilitator.
Source: Arizton
In 2019, the self-paced learning segment dominated the global e-learning market and
accounted for a 60% share. The self-paced segment is expected to maintain its
dominance and is likely to hold a market share of 61% by 2025. Thus, the instructor-
led e-learning segment is expected to witness a decline its market share from 40% in
2019 to 39% by 2025.
Source: Arizton
14.3 SELF-PACED
14.3.1 Market Size & Forecast
The growing preference for continuous learning and scaling new career
opportunities of employees is driving corporates to use technology for accessing the
content at any time and from anywhere across the globe. Europe, Russia, and the UK
have emerged as the major consumers of self-paced e-learning mode over the last
decade. The self-paced e-learning segment in countries such as Myanmar, Mongolia,
Rwanda, Sri Lanka, Laos, Nepal, Cambodia, Ethiopia, Senegal, Uganda, Mauritius,
Mali, Slovakia, Namibia, and Lithuania is expected to grow at a CAGR of more than
15% in during the period 2019–2025.
250.0 25%
200.0 20%
CAGR
150.0 15%
14.32%
100.0 10%
50.0 5%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 94.44 114.69 135.45 153.15 171.15 190.15 210.82
Growth Rate 21.44% 18.10% 13.07% 11.76% 11.10% 10.87%
Source: Arizton
The global self-paced segment was valued at $94.44 billion in 2019 and is expected
to reach $210.82 billion in 2025, growing at a CAGR of 14.32%.
A major driver for the growth of self-paced e-learning is the growing attitude among
people to improve their career prospects and enhance their skill-based proficiency.
The following observations were made while conducting a survey for the growth of
self-paced learning:
North America 46.85 57.02 67.01 75.58 83.87 92.13 101.53 13.76%
Latin America 2.48 2.95 3.42 3.77 4.09 4.43 4.77 11.53%
Middle East & Africa 1.06 1.30 1.55 1.81 2.11 2.51 2.98 18.77%
Source: Arizton
14.4 INSTRUCTOR-LED
14.4.1 Market Size & Forecast
160.0 25%
140.0
20%
120.0
CAGR 100.0
15%
13.70%
80.0
10%
60.0
40.0
5%
20.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 62.24 74.44 87.05 98.01 109.27 121.46 134.46
Growth Rate 19.62% 16.94% 12.59% 11.48% 11.16% 10.70%
Source: Arizton
The global instructor-led e-learning market was valued at $62.24 billion in 2019 and
is expected to reach $134.46 billion in 2025, growing at a CAGR of 13.70%.
This mode of learning is cost effective, saving the cost of travel and other expenses of
the instructor. The instructor can conduct an online class from any part of the world
and can pass on the instructions or provide solutions to the problem. Thus, this mode
of learning offers high cost savings without compromising efficiency or productivity
› Reduced Cost: Travel and lodging costs can be reduced or eliminated completely
› Convenience: Students have an option to choose the timings when they would like to
participate in the training course. They can either opt from their homes or offices
› Modular Design: To attract and retain the interest of students and professionals, training
content is usually short and precise with incremental modules and can be completed
independently or in combination with other courses or curriculum.
› Increased Capacity and Scalability: This type of learning accommodates a large number
of students without increasing the number of materials or space needed in typical
classroom settings. It can in fact accommodate all the students across the world
› Increased Diversity: Students and instructors from a variety of cultural and geographic
backgrounds can participate simultaneously.
North America 24.37 28.06 31.20 33.29 34.95 36.32 37.87 7.63%
Latin America 3.24 3.77 4.28 4.61 4.89 5.17 5.45 9.03%
Middle East & Africa 1.58 1.78 1.96 2.12 2.28 2.50 2.74 9.68%
Source: Arizton
FUNCTION
121 www.arizton.com Arizton 2020
E-LEARNING MARKET
15 FUNCTION
15.1 MARKET SNAPSHOT & GROWTH ENGINE
INCREMENTAL GROWTH
INCREMENTAL GROWTH
TOP 2 CONTRIBUTORS
ABSOLUTE GROWTH
120%
$123 BN
Y
$66 BN
X
TESTING TRAINING
2019 2025
13.03%
TRAINING
$123 Bn
TESTING
2019 2025
28% 32%
68%
72%
TRAINING TESTING
• The Testing segment constituted a revenue share of 28% in 2019 with a market size of
about $43 billion. Testing primarily comprises the administration of professional tests,
including SAT, GRE, TOEFL, IELTS, GMAT, and several other exclusive and common
admission tests across the world.
Source: Arizton
Training and testing constitute a crucial aspect of any pedagogy with emphasis
required on both for learners to derive the best results. Training involves the
interaction of the user with courseware or LMS systems and includes a wide variety
of audio and video content that can be streamed or stored according to the learner’s
requirement. Testing, on the other hand, involves those resources that are meant to
gauge the level of proficiency attained by the learner through professionally
organized or administered, time-bound tests. Testing also involves a series of Q&As
or simulations that the learner needs to address or be well-versed with before
attending a professional proficiency test.
Digital courseware and content, along with LMS systems and MOOCs that enable
access to a large pool of learning content are referred to as training content in this
report’s context. Training, both professional, governmental-related, and academic,
was estimated at about $113 billion in 2019, with a revenue share of 72% of the global
e-learning market.
Testing, on the other hand, constituted a revenue share of 28% in 2019 with a market
size of about $43 billion, primarily comprising the administration of professional
tests including SAT, GRE, TOEFL, IELTS, GMAT, and several other exclusive and
common admission tests across the world. The market demand for testing services is
estimated at almost twice as much as training services since testing services are often
consumed on a recurrent and paid basis, while courseware purchase and LMS access
are often for a lifetime or an extended period against a purchase.
Source: Arizton
15.3 TRAINING
15.3.1 Market Size & Forecast
250.0 25%
200.0 20%
CAGR
150.0 15%
13.03%
100.0 10%
50.0 5%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 113.23 135.42 157.89 176.65 195.45 215.22 236.13
Growth Rate 19.60% 16.59% 11.88% 10.64% 10.11% 9.72%
Source: Arizton
The global training e-learning market was valued at $113.23 billion in 2019 and is
expected to reach $236.13 billion in 2025, growing at a CAGR of 13.03%.
North America 48.95 57.74 65.78 71.96 77.45 82.56 88.30 10.33%
Latin America 4.57 5.35 6.11 6.63 7.08 7.55 8.01 9.80%
Middle East & Africa 2.13 2.46 2.77 3.05 3.38 3.79 4.26 12.23%
Source: Arizton
15.4 TESTING
15.4.1 Market Size & Forecast
120.0 25%
100.0
20%
CAGR 80.0
15%
16.59%
60.0
10%
40.0
5%
20.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 43.45 53.72 64.62 74.51 84.97 96.39 109.15
Growth Rate 23.62% 20.29% 15.31% 14.04% 13.44% 13.24%
Source: Arizton
The global e-learning testing market by the testing segment was valued at $43.45
billion in 2019 and is expected to reach $109.15 billion in 2025, growing at a CAGR
of 16.59%.
The following are the three ways to test and improve online training:
› Quality assurance testing includes testing two broad areas: content and functionality. It
includes multi-device testing, multi-browser testing, stress testing, and localization.
› Acceptance testing to find out whether the course meets the user requirements were
originally set out in the specification stage.
› Engagement analytics provides insights to course performance and offers the method to
tweak and improve the learning experience.
North America 22.26 27.34 32.42 36.92 41.36 45.89 51.10 14.85%
Latin America 1.15 1.37 1.59 1.75 1.89 2.05 2.21 11.47%
Middle East & Africa 0.50 0.62 0.74 0.87 1.02 1.22 1.46 19.36%
Source: Arizton
END-USERS
129 www.arizton.com Arizton 2020
E-LEARNING MARKET
16 END-USERS
16.1 MARKET SNAPSHOT & GROWTH ENGINE
INCREMENTAL GROWTH
INCREMENTAL GROWTH
TOP 3 CONTRIBUTORS
ABSOLUTE GROWTH
120%
$75 BN
$39 BN
Y
$38 BN
X
INCREMENTAL AND
ABSOLUTE GROWTH SEGMENTAL CONTRIBUTION BY
ANALYSIS OF END-USERS END-USER TYPE
BY 2025
The corporate sector is expected to dominate the global
CORPORATE
market during the forecast period.
$75 BN
(+158%) K-12
HIGHER EDUCATION 10%
$38 BN 22% Higher
(+100%) 13% Education
Corporate
K-12
$39 BN
Government
(+112%) 25%
30%
VOCATIONAL
Vocational
$20 BN
(+120%)
• The corporate e-learning segment dominated the market with a share of 30% in 2019
and is expected to grow at a CAGR of 17.11% during the period 2019–2025.
• The higher education segment is the second largest sector and accounted for a
market share of ~25% in 2019, which is likely to grow at a CAGR of 12.24% during
the period 2019–2025.
• The K-12 segment accounted for a market share of 22% in 2019 and is projected to
grow at a CAGR of 13.37% during the period 2019–2025.
• The government segment accounted for a market share of 13% in 2019 and is
expected to grow at a CAGR of 10.79% during the period 2019–2025.
• The vocational segment accounted for a market share of 10% in 2019 and is likely to
grow at a CAGR of 14.02% during the period 2019–2025. The growth of this segment
in underpinned by an increasing demand from North America and APAC.
Source: Arizton
The K-12 and higher education segments constituted approximately 22.16% and
24.48% of revenue, respectively, for the digital learning market in 2019 and are driven
by the following factors:
› High private investments for vendors catering to learning resources for education. This
has increased the reach of digital resources to an expanding young population segment
in key economies such as India and China. These emerging countries provide immense
market potential as most market is still untapped. With the infrastructural push of the
federal governments, the opportunity looks more promising
On the other hand, the corporate e-learning market, which generated $47.41 billion
in revenues in 2019, stands as a major market driven by increasing emphasis on talent
upgrading and retention. In addition, globalization is mandating a different set of
functional and language skills for the critical workforce as companies expand their
business presence across geographies.
The demand for digital learning from the vocational learner segment accounted for
$16.29 billion in revenues in 2019. It is driven by job seekers that are looking to
upgrade language and functional skills to meet professional requirements within the
country or beyond.
Higher Education 38.36 45.57 52.78 58.67 64.45 70.44 76.67 12.24%
Source: Arizton
16.3 CORPORATE
16.3.1 Market Size & Forecast
The corporate training market has the smallest market share than other education-
based sectors, however, it continues to offer excellent investment opportunities for
vendors in the global e-learning market. Among all the segments in the education
sector, the corporate training segment remains the most cyclical. This segment
experienced a low point during the period 2009–2010. The key data to measure this
segment is the amount spent per employee. Since 2010, the total amount spent on
training for employees by employers has been declining. It is important to consider
that the size of this market is calculated to include corporate spending on salaries,
overheads, and facilities. Also, there have been no variations in the in-house sourcing
and outsourcing of e-learning resources.
140.0 30%
120.0
25%
100.0
CAGR 20%
17.11% 80.0
15%
60.0
10%
40.0
5%
20.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 47.41 58.77 71.01 82.28 94.32 107.59 122.32
Growth Rate 23.97% 20.83% 15.87% 14.62% 14.08% 13.68%
Source: Arizton
The global corporate e-learning market was valued at $47.41 billion in 2019 and is
expected to reach $122.32 billion in 2025, growing at a CAGR of 17.11%.
In recent years, organizations have drastically cut down on most of their assets. The
corporate market related to outsourced services has been on the rise. Currently,
outsourced services account for 42% of the total expenditure among corporate
organizations.
The e-learning segment in the training industry has grown consistently in recent
years. All its sub-segments (packaged content, platform, and authoring tools)
witnessed positive annual growth. E-learning platforms are leading the market,
especially those using the “hosted” formula, followed by content-ready courses
available for immediate e-learning delivery. It is vital to understand the difference in
buying patterns in several countries, wherein all the statistics relate to the overall
market. It is important to analyze several buyers, such as educational institutions and
private companies.
The response range does not add up to 100% as the responses are vertically dependent and present the views for each
parameter separately.
Source: Arizton
In mature markets, despite long buying cycles, large companies are making
considerable profit margins. Large companies can be early adopters as their training
programs, content covers compliance, IT management, and industry-related courses.
Formal learning hours using technology-based models have been increasing on an
average; however, learning hours used per employee is not witnessing linear growth.
Several award-winning and leading organizations have the most demanding
training systems. Also, these organizations are open to embarking on e-learning
projects.
E-learning has been accepted both in large and small companies. The shift toward
cloud-based language learning is due to several reasons, of which budget constraints
remain the deciding factor. The cloud-based language learning helps to reduce travel
costs, time constraints, and the cost of training per employee. Cloud-based learning
is not a mere solution during economic turndown but is also cost-effective, efficient,
and timesaving. When the workforce is geographically distributed, cloud-based
learning helps to bring workers up to speed quickly on relevant knowledge and
skills.
North America 20.00 24.54 29.07 33.06 37.01 41.02 45.63 14.73%
Latin America 1.62 1.94 2.27 2.53 2.77 3.02 3.29 12.52%
Middle East & Africa 0.93 1.11 1.30 1.48 1.69 1.96 2.29 16.14%
Source: Arizton
90.0 20%
80.0 18%
70.0 16%
14%
CAGR 60.0
12%
12.24% 50.0
10%
40.0
8%
30.0
6%
20.0 4%
10.0 2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 38.36 45.57 52.78 58.67 64.45 70.44 76.67
Growth Rate 18.81% 15.81% 11.16% 9.86% 9.29% 8.85%
Source: Arizton
The global higher education e-learning market was valued at $38.36 billion in 2019
and is expected to reach $76.67 billion in 2025, growing at a CAGR of 12.24%.
Key market development is a high demand for digital courses, content, educational
materials, as well as paid subscriptions for global e-learning platforms. The advent
of massive open online courses has witnessed unprecedented traction among
students of international universities and schools. Europe has a well-established
market for e-learning in the higher education, corporate, and K-12 segments. This can
be attributed to the early adoption of digital education pedagogy among schools.
North America 16.75 19.65 22.28 24.25 25.96 27.54 29.30 9.78%
Latin America 1.66 1.93 2.19 2.36 2.51 2.65 2.79 9.03%
Middle East & Africa 0.81 0.93 1.04 1.15 1.27 1.43 1.60 12.16%
Source: Arizton
16.5 K-12
16.5.1 Market Size & Forecast
K-12 (kindergarten till 12th grade) is the term commonly used for first 13 years of
schooling of an individual before entering university. The K-12 sector has been in
focus for most countries and US multinationals in recent years. The economic crisis
has created a dilemma for public expenditure on education over skills acquisition
and entering the labor market. However, modernization has led to an interest in
applications of new technologies in the K-12 sector.
The K-12 segment relates to public education bodies, primary, and secondary private
education entities. Products and solutions for digital publishing must be
incorporated by digital technologies in the K-12 sector. Textbooks, educational
applications, and tools for skill assessments for students and teachers are necessary.
The K-12 segment has played a major role in the consistent growth of the global
educational expenditure. Mobile devices and gamification tools play a major role as
market drivers in the K-12 segment.
80.0 25%
70.0
20%
60.0
CAGR 50.0
15%
13.37%
40.0
10%
30.0
20.0
5%
10.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 34.72 41.69 48.75 54.71 60.68 66.96 73.69
Growth Rate 20.09% 16.94% 12.22% 10.93% 10.35% 10.05%
Source: Arizton
The global K-12 e-learning market by was valued at $34.72 billion in 2019 and is
expected to reach $73.69 billion in 2025, growing at a CAGR of 13.37%.
Many established and new companies are entering the global e-learning market,
which is estimated to witness a cumulative annual growth rate of 16% by 2020. In the
K-12 sector, tablets are the most used mobile devices. All online players in this market
are rethinking their offerings to be a major player. Education technology plays an
important and strategic role in changing textbooks to e-books. Schools are quickly
adopting different solutions due to the high pricing of textbooks. This means creating
free and downloadable e-books and providing access to e-books. However, the sale
of e-books since 2017 has not been fruitful. An environment with a library of books
for hosting e-books for LMS is an emerging trend that is expected to gain popularity
during the forecast period.
North America 17.39 20.63 23.63 25.98 28.12 30.14 32.41 10.93%
Latin America 1.35 1.58 1.81 1.97 2.11 2.25 2.40 10.06%
Middle East & Africa 0.43 0.50 0.57 0.63 0.71 0.80 0.90 13.03%
Source: Arizton
16.6 GOVERNMENT
16.6.1 Market Size & Forecast
E-learning is one of the thrust areas identified by the government for imparting
education using educational tools and communication media. It is the learning
facilitated and supported by Information Communication Technologies (ICT), whose
objective is to develop tools and technologies to promote e-learning. Governments
across the globe are financially supporting R&D projects in the field of e-learning at
various R&D labs and academic educational institutes. These projects focus on the
area of content development, human resource development projects, technology
development projects, and faculty training to improve the literacy through ICT tools,
which include computers, multimedia, and the internet. LMS products and open-
source content sharing platforms continue to dominate this segment with
preparation for e-governance remaining inherent to it.
40.0 20%
18%
35.0
16%
30.0
14%
CAGR 25.0
12%
10.79%
20.0 10%
8%
15.0
6%
10.0
4%
5.0
2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 19.91 23.40 26.77 29.34 31.79 34.25 36.81
Growth Rate 17.55% 14.41% 9.59% 8.34% 7.74% 7.47%
Source: Arizton
The drivers for digital learning from federal and various governmental institutions
are as follows:
› An expensive paper trail, lack of traceability, and delayed decision making is forcing
several federal governments to adopt e-governance wherein key administration
procedures, approvals, and sanctions will be channeled online, weeding out corruption,
and aiding fast decision making. An estimated $50 billion is expected to be spent by
governments worldwide to enable e-governance during the forecast period. This opens
up significant learning opportunities in terms of computer literacy, English language
proficiency and several developments, and administering tools for key governmental
personnel.
› Nodal educational bodies in several developing countries, including India, China, Africa,
and several Southeast Asian countries, have committed investments in excess of $4 billion
to establish an open-source learning platform that can offer seamless access to trainers,
teachers, and students to huge repositories of learning material and tests.
North America 9.37 10.97 12.41 13.47 14.40 15.23 16.17 9.53%
Latin America 0.78 0.89 1.00 1.06 1.10 1.15 1.19 7.37%
Middle East & Africa 0.30 0.35 0.39 0.42 0.46 0.51 0.57 11.06%
Source: Arizton
16.7 VOCATIONAL
16.7.1 Market Size & Forecast
People that are interested in vocational education usually have a high school
diploma, and they pursue vocational education rather than attend college or
professional schools. Vocational education has a specific and practical focus rather
than an academic one, and it is designed to provide people with the skills needed to
start a career in their area of interest. After training, people will be eligible for licenses
if a license is required in their chosen field, and they can start work immediately.
Many governments contribute to vocational education to ensure that people with
technical skills will be readily available and provide career options for people who
are not interested in college, or who may not be able to afford a technical or trade
school on their own.
40.0 25%
35.0
20%
30.0
CAGR 25.0
15%
14.02%
20.0
10%
15.0
10.0
5%
5.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 16.29 19.70 23.19 26.16 29.18 32.36 35.79
Growth Rate 20.92% 17.71% 12.82% 11.54% 10.91% 10.59%
Source: Arizton
The global vocational e-learning market was valued at $16.29 billion in 2019 and is
expected to reach $35.79 billion in 2025, growing at a CAGR of 14.02%.
While most existing federal resources are not termed to be adequate in emerging
countries of Africa and Asia, several innovative learning platforms fill in this gap
through highly differentiated learning and testing content. Gamification, blended
learning, and m-learning are some of the key trends characterizing vocational
learners. There has been a high demand for diverse content from this section of users,
ranging from language learning to functional subjects such as web development,
engineering, sciences, and commerce and finance. Some interesting pointers to the
demand for e-learning content from this segment are as given below:
› Price points in the form of pay per use or subscriptions for offerings for this segment are
small but high in terms of ROI for vendors.
› The demand for web development resources and language learning together constitutes
40% of the demand from vocational users in India.
› Computer and internet training with basic functional tools and services constitute as
much as 25–30% of the revenues in Africa and some Middle Eastern economies.
North America 7.71 9.30 10.83 12.11 13.32 14.52 15.88 12.80%
Latin America 0.32 0.37 0.42 0.46 0.49 0.52 0.55 9.85%
Middle East & Africa 0.16 0.19 0.22 0.24 0.27 0.31 0.35 14.04%
Source: Arizton
GEOGRAPHIC SEGMENTATION
145 www.arizton.com Arizton 2020
E-LEARNING MARKET
17 GEOGRAPHY
17.1 MARKET SNAPSHOT & GROWTH ENGINE
INCREMENTAL GROWTH
INCREMENTAL GROWTH
TOP 3 CONTRIBUTORS
ABSOLUTE GROWTH
120%
$92 BN
$68 BN
Y
$21 BN
X
Source: Arizton
Source: Arizton
In addition to the macroeconomic factors affecting the global e-learning market, the
following also pose an indirect impact:
Immigration rules and liberality of visa regimes, both short term and professional,
since it determines the demand for short-term skill development and language
learning courses
› Global FDI flows since they determine the extent of talent exchange for both short-term
and long-term professional assignments.
North America 71.22 85.08 98.20 108.88 118.81 128.45 139.40 11.84%
Latin America 5.72 6.71 7.70 8.38 8.98 9.60 10.22 10.15%
Middle East & Africa 2.64 3.07 3.51 3.92 4.40 5.01 5.72 13.78%
Source: Arizton
NORTH AMERICA
150 www.arizton.com Arizton 2020
E-LEARNING MARKET
18 NORTH AMERICA
18.1 MARKET OVERVIEW
US
Canada FASTEST GROWING SEGMENTS
• The US is the largest self-paced learning market in the world with the potential to radically influence
the prospect of the global e-learning market.
• Corporate learning, which constituted close to 28% revenue in 2019, is witnessed rapid growth
during the forecast period in the US.
• The e-learning market in Canada is driven by the aggressive adoption of interactive learning modes
in academics. The higher education and corporate segments are the major buyers and subscribers of
online content.
Source: Arizton
North America, which includes the key countries of the US and Canada, constitutes
key geography as it hosts the most advanced and largest economies of the world. The
US and Canada, despite hosting several technological innovations, are set to grapple
with massive investments required to maintain and upgrade the existing
technological infrastructure setup. With an estimated 5% of the region’s GDP
invested on education, the region hosts some of the finest and prominent higher
educational institutions. Further, the US and Canada have some of the most
regulated standards and certifications in the world with an emphasis on catering to
the individual’s learning needs and areas of interest. E-learning is prominent in the
region driven by better availability of internet infrastructure and high ownership of
smartphones and tablets.
160.0 25%
140.0
20%
120.0
CAGR 100.0
15%
11.84%
80.0
10%
60.0
40.0
5%
20.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 71.22 85.08 98.20 108.88 118.81 128.45 139.40
Growth Rate 9.05% 19.47% 15.42% 10.87% 9.13% 8.11% 8.52%
Source: Arizton
The e-learning market in North America was valued at $71.22 billion in 2019 and is
expected to reach $139.40 billion in 2025, growing at a CAGR of 11.84% during the
forecast period.
The demand for e-learning from the institutional segment in the region is driven by
high awareness of their advantages over conventional offline learning models, better
technological infrastructure, and extensive reach of innovative learning and training
solutions. The same is further reinforced by technology-leveraged industries that
14%
12%
10%
8%
6%
4%
2%
0%
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
Source: Arizton
The high demand for e-learning solutions in the US mainly influences the market
growth in North America. With the increasing trend of using online courses and
learning materials as a practical substitute for regular classroom teaching, the market
is experiencing tremendous growth. This is driving the popularity and acceptance of
e-learning solutions across all segments. The high average disposable income of the
population, the rapid proliferation of smartphones, and innovations in the
development of interactive and gamified learning platforms are the main factors that
are expected to fuel the market growth in terms of user base and subscriptions in the
region. Factors such as an increase in the spending power of millennials, high
adoption of smartphones, inclination toward new technology, high urbanization,
and an eventually increased are driving the growth of the e-learning market in the
region.
The market also ranks ahead of others in terms of innovation and certification
standards that bode well for product development and market structure, wherein the
competition is often measured through engagement levels, degree of customization,
and the quality of content rather than price. However, we predict the rise of price-
based competition given substantially discounted subscriptions and freemium
offerings on the cloud, especially from smaller emerging players.
The number of students enrolled in the US in schools was over 76 million in 2018, not Population (Age 3 and above)
statistically different from 2016. Those who are enrolled make up 24.7% of the
308,935,000
population age 3 and above. Enrolled in School
In 2018, about half (49%) of elementary school students and 54.7% of college students Nursery / Kindergarten 8,640 2.8%
were non-Hispanic white.
Elementary 32,530 10.5%
In 2018, non-Hispanic white students make up 51.9% of all populace enrolled in
school, compared to 59.7% in 2007. High School 16,841 5.5%
Since 2007, the overall enrollment in high school has not significantly changed; College (undergraduate or
18,398 6.0%
however, more people are graduating from high school. The percentage of 18 to 24- graduate)
year old who graduated from high school increased from 83.9% in 2007 to 87.5% in
2018. Not Enrolled in Schools
While the number enrolled in colleges has remained unchanged since 10 years ago, Number Percentage
there has been a substantive change over the past decade – the overall number
climbed by around 2 million from 2007 to 2011 before receding to 18.4 million in 2018. Total 232,526 75.3%
Women continue to be a majority on college campuses at 54.9% of undergraduate High School Graduate 203,148 65.8%
students and 59.8% of graduate students. Only 29.3% of undergraduate college
students are attending two-year institutions. Not High School Graduate 29,378 9.5%
Source: Arizton
Packaged Content 45.28 52.62 59.00 63.44 67.04 70.07 73.39 8.38%
Source: Arizton
Source: Arizton
Source: Arizton
18.5 END-USERS
18.5.1 Market Size & Forecast
Higher Education 16.75 19.65 22.28 24.25 25.96 27.54 29.30 9.78%
Source: Arizton
INCREMENTAL GROWTH
INCREMENTAL GROWTH
TOP CONTRIBUTORS
ABSOLUTE GROWTH
96%
$54 BN
Y
$14 BN
X
CANADA US
2019 2025
120.0 25%
100.0
20%
CAGR 80.0
15%
11.66%
60.0
10%
40.0
5%
20.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 57.66 68.77 79.25 87.72 95.57 103.16 111.76
Growth Rate 19.28% 15.24% 10.69% 8.95% 7.94% 8.34%
Source: Arizton
The US e-learning market was valued at $57.66 billion in 2019 and is expected to
reach $111.76 billion in 2025, growing at a CAGR 11.66%.
The US is the largest self-paced learning market in the world with the potential to
radically influence the prospects of the global e-learning market. Some of the factors
that characterize the education system in the country, and the e-learning market, in
particular, are as follows:
› With a nearly trillion-dollar budgetary allocation, the US spends in excess of $13,200 per
public student enrolled in the fall. An estimated 80% of this expenditure goes into the
operational expenditure of schools and colleges, 8–10% on capital outlay, and the
› The country has a heavily decentralized education system with states and counties
retaining major power. However, the federal government through the US Department of
Education exercises reasonable control through the launch of several initiatives such as
the “No Child Left behind Act” and the “Race to the Top” program, while exercising
control on funding to institutions. E-governance thus plays a major role in administration,
coordination, and collaboration among several primary, secondary, and tertiary levels of
institutions.
› Public and private investments together constitute an annual flow of about $1.3 trillion
into the country’s education system, with a significant amount of it channelized to
improve the effectiveness of the conventional learning and training methods. E-learning
is widely adopted in the entire pedagogic value chain, the scope of tech-enabled
education platforms in the country ranges from collaborative learning, language training,
K-12, and higher education course administering, offering repositories of openly
accessible content, proficiency, and aptitude testing services, remote learning, serious
mobile games, and corporate learning platforms.
› While there has been a remarkable evolution of the e-learning market in the country over
the past few decades, the prospects will not be the same in the future in the absence of
some fundamental changes.
The following are some of the pointers that characterize the market structure and
growth prospects during the forecast period:
› The e-learning market is dominated by LMS systems and language training and
proficiency testing segment, followed by higher education segment. In 2018, the LMS
systems segment constituted more than $2 billion in revenues in the country and are
witnessing tepid growth on account of the growing preference for interactive systems by
faculty and students. LMS systems are perceived to restrict academic sharing, with
limited customizations and schools often are weighing them against open, customizable
platforms that can be implemented faster and are offered cheaper than licensed LMS
systems.
› Serious gaming, which finds its applications ranging from academic education to military
training, is a rage in the market with a wide range of military strategy games.
Organizations, corporates, and institutions are using them to improve the engagement
levels of the targeted audience.
› Open learning platforms that facilitate easy learning and collaboration of content,
especially targeted at the K-12 and higher education segments, are increasingly posing a
challenge to subscription models of conventional players such as Pearson and McGraw
Hill Education. Further, regulations emphasizing on open licensing of copyrightable
intellectual property created with federal grants or public funds to ensure equal access
for all teachers and students are challenging the conventional monetization models. The
same is resulting in most ed-tech players focusing on individual needs rather than
institutional needs in this target segment.
› Corporate learning has witnessed tepid growth over the past few years. However, driven
by a protectionist policy of the Trump administration pertaining to hiring talent in key
multinationals in the country, it is getting imperative for companies to stack up their
training budgets to effectively recruit and train indigenous talent. An estimated $3.4
billion is set to be spent during the forecast period by prominent large to medium-sized
companies in the country
With a population of 36.9 million in 2018, Canada is one of the advanced economies
with a better quality of life and faring well in housing, personal security, health
status, income and wealth, social statuses, environmental quality, labor market,
work-life balance, civic engagement and responsibilities, and education and skills.
The country had an average household net-adjusted disposable income per capita of
$32,917 in 2018. It spends over 4% of its GDP on education; education is mandatory
in the country up to the age of 16, with it being heavily funded by federal and
provincial governments. The evolution of e-learning in Canada can be termed to be
a rub-off effect from the US, which hosts one of the largest e-learning markets.
30.0 25%
25.0
20%
CAGR 20.0
15%
12.60%
15.0
10%
10.0
5%
5.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 13.56 16.31 18.95 21.15 23.24 25.29 27.63
Growth Rate 20.28% 16.20% 11.62% 9.86% 8.84% 9.25%
Source: Arizton
The e-learning market in Canada was valued at $13.56 billion in 2019 and is expected
to reach $27.63 billion in 2025, growing at a CAGR of 12.60%.
The following are some of the factors that are driving the evolution of the e-learning
market in Canada:
› With an internet penetration of 95.9% in 2019, around 50% Canadian spends more than
10 hours per week on the internet, an intensive user of video content and file sharing, and
is a major user of social platforms. E-learning in the region is driven by the aggressive
adoption of interactive learning modes in academics, wherein the higher education and
corporate segments are the major buyers and subscribers of online content. Private
› The net migration rate, which is the difference between the number of persons entering
and leaving a country during the year per 1,000 persons (based on midyear population),
is a barometer to measure the influx and outflux of population and signifies the
availability of skilled labor force, productivity, and social wellbeing. The net migration
rate has remained consistent in the country driven by a continuous migration of
population from South Asia in search of better professional and employment
opportunities. The migration rate has only grown higher with the advent of protectionist
policies and crackdown on refugees and illegal immigrants in the US, with a majority of
them finding safer haven in Canada. This migration does influence the education system
and the e-learning market in two major ways:
APAC
163 www.arizton.com Arizton 2020
E-LEARNING MARKET
19 APAC
19.1 MARKET OVERVIEW
• The APAC e-learning market largely includes low- and moderately priced course modules due to
the availability of numerous vendors offering free or relatively cheaper models to compete with
international e-learning platforms.
• Although the market is smaller than North America, it is displaying an impressive growth driven by
the increased adoption of e-learning courses in key countries such as India and China.
Source: Arizton
With a population of 4.64 billion, in 2020, the APAC region constitutes about 63% of
the world’s population. With an average population growth of 0.8% YOY and
regional GDP growth of over 5% in 2019, the APAC region stands as a key driver for
the world’s growth engine. The region hosts one of the most robust manufacturing
industries, including automotive, construction, chemicals, defense, and aerospace.
The region’s consumption is on the rise due to the presence of an enormous
population and increased disposable incomes. While developed markets in Europe
and North America are unable to keep pace with the emerging markets in APAC,
these markets are growing both in the consumption size and purchasing power.
Higher disposable incomes mean not only an increased consumption but also imply
a growing preference for differentiated value-added products and services.
160.0 30%
140.0
25%
120.0
CAGR 100.0
20%
19.20%
80.0 15%
60.0
10%
40.0
5%
20.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 48.96 61.29 75.55 90.06 105.56 122.78 140.48
Growth Rate 8.26% 25.18% 23.28% 19.20% 17.20% 16.32% 14.41%
Source: Arizton
The APAC e-learning market was valued at $48.96 billion in 2019 and is expected to
reach $140.48 billion in 2025, growing at a CAGR of 19.20% during the forecast
period.
The APAC e-learning market, although smaller than the market in North America, is
displaying impressive growth driven by some structural changes in key countries
such as India and China. These two countries that figure among the leading five e-
learning markets in the world are characterized by rising disposable incomes and
expanding internet infrastructure. While countries such as Japan, South Korea,
Taiwan, and Singapore have internet penetration rates over 85%, the same in
developing countries such as India and China that hosts one-third of the world’s
population is less than 55%, signifying huge potential in terms of the untapped
market.
Collaborating with the best universities worldwide for access to better curriculum and
mitigate shortage of faculty
Mandating English language learning, encouraging second and third language learning in
the curriculum, and facilitating options for learning foreign languages easily online
Expanding the reach of distance learning courses by launching high-quality content and robust
certification systems
Source: Arizton
The APAC e-learning market largely includes low and moderately priced course and
modules due to the availability of numerous vendors offering free or relatively
cheaper models to compete with global e-learning platforms. As the standard of
education is still below average and parents and corporates are yet to accept digital
learning courses, the region still poses a hindrance to the bottom line of large
vendors. According to an Arizton study, Japan, South Korea, and Australia are
witnessing higher adoption of e-learning instead of regular learning methods. The
challenge is to attract consumers for paid content and premium subscriptions from
India, Vietnam, Indonesia, and the Philippines, where the market for paid and
premium learning content and platforms is yet to catch a steeply rising curve.
Further, the APAC region hosts more than 1.15 billion smartphone users whose
appetite for mobile data is only growing. The population with increasing disposable
income spends more on consumables, both household and industrial, readily adopts
and prefers value-added products and services that can save time and improve
productivity and is conscious of technology developments and its potential impact
on their lives.
92.0% 89.4%
85.7 % 87 .7 %
81 .0% 80.5%
7 2.8%
65.0%
58.1 %
52.3% 50.5%
34.0%
Smartphone Penetration
80%
70%
60%
50%
40%
30%
20%
10%
0%
2012 2013 2014 2015 2016 2017 2018
Source: Arizton
The e-learning market in the region can be termed to be in the nascent growth stage
and is underpinned by several factors. The region’s infrastructural expansion is
driven by progressive government policies and massive indigenous consumption
that is only increasing, supported by the demographic trends. This is a key factor that
is attracting FDI into this region as well as the migration and contact with the
developed world. This globalization is warranting the need for the local workforce
to improve their English-speaking skills, and corporates are increasingly investing in
resources to match the evolving demand for skills and capabilities.
APAC is also the largest student and migrant workforce, especially into the
developed economies of the US and Europe. Visa regimes in most of developed
countries mandate specified skill requirements and English language proficiency.
India and China are the major sources of human capital that face the challenge of a
shortage of qualified language instructors to meet the demand of this rapidly
growing target segment. E-learning plays a major role in bridging this skill gap by
delivering quality content to a large audience in a cost-effective manner.
Examination training, especially for GRE, GMAT, TOEFL, and IELTS, is a major
market opportunity in this region with a dearth for testing resources and the presence
of a large learner segment. E-testing is indispensable in this context with the region
emerging to be a major market for pre-examination training. Another major factor
that is driving the adoption of technology-enabled learning in the region is
aggressive government expenditure intended to revamp the conventional education
models.
APAC has been a major manufacturing center for several consumer products;
however, the region is witnessing an increase in the expansion of services and
technology businesses as well. This has led to the establishment and adoption of new
education and training standards in various regions, followed by the implementation
and adoption of new technologies by vendors engaged in learning and education
content creation business.
Packaged Content 28.25 34.03 40.26 45.96 51.46 57.05 62.05 14.01%
Source: Arizton
Source: Arizton
Source: Arizton
19.5 END-USERS
19.5.1 Market Size & Forecast
Higher Education 13.07 16.07 19.45 22.74 26.14 29.80 33.41 16.93%
Source: Arizton
INCREMENTAL GROWTH
INCREMENTAL GROWTH
TOP 3 CONTRIBUTORS
ABSOLUTE GROWTH
187%
$28 BN
$15 BN
Y
$13 BN
X
China was the third largest e-learning market in the world after the US and Canada,
with a revenue contribution of $11.18 billion in 2019. The country stood out with the
largest mobile user base of 1.6 billion and internet penetration of 61.2% in 2019,
displaying remarkable growth over the past decade. With more than 600 million
smartphone users, the region is also a prolific user of mobile data. E-learning is
prevalent in the region, and its adoption is primarily driven by the following factors:
› Private investments in the online learning segment topped $1.22 billion in 2015 and 2016,
driven by the venture and corporate interests in the sector. DCM, Matrix, and IDG are the
major venture funds with a focus on edu-tech, while corporates such as Baidu,
Qualcomm, and NetEase remain bullish on this sector. K-12 and higher education are the
areas of focus for these private investments, constituting an investment share over 55%
in 2016.
› Platforms implemented broadband coverage for all schools and colleges to establish a
modern technology-enabled study system. For instance, the launch of CERSP.com, a
national education portal and the primary distribution point for modern digital
curriculum as envisaged by Development Center of the Ministry of Education. This
program seeks to ensure that all students will have access to individualized internet-
based learning services, irrespective of their location, by ensuring that schools in rural
areas have high-speed broadband access and adequate computers and tutors.
› The MOOC platform of Chinese universities was launched in collaboration with more
than 20 universities and offered several online courses for higher education. E-learning
applications were co-developed by NetEase and launched in 2014.
› Teacher and instructor training is another area of focus with the Ministry of Education in
China operating a portal for teachers called the National Network Training Platform for
University Teachers.
45.0 35%
40.0
30%
35.0
25%
CAGR 30.0
20.0 15%
15.0
10%
10.0
5%
5.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 11.18 14.52 18.55 22.89 27.74 33.31 39.30
Growth Rate 29.92% 27.78% 23.39% 21.16% 20.09% 17.98%
Source: Arizton
The e-learning market in China was valued at $11.18 billion in 2019 and is expected
to reach $39.30 billion in 2025, growing at a CAGR of 23.32%.
Language learning is another great market opportunity in China, with the country
accounting for more than 300 million English language learners, a majority of which
are still rely on the off-line modes of instruction. The English language learning
market (both online and offline) in China was estimated at $10 billion in 2019 and is
poised to undergo rapid growth on account of an increased emphasis by the Chinese
government to rein in English learning into the school curriculum. The same is
supplemented by the rise in the number of privately-run language training institutes
and schools across the country. Since 2001, English learning has been mandated in
the Chinese school curriculum from the age of 8–9 itself, with the government
understanding the need for an effective medium of communication with global
partners.
China is also the leading source country for international students, followed by India.
In 2018, about 33.2% of these students travel to the US, followed by Australia and
Europe, wherein English proficiency is mandated both for vocational and
educational purposes. China ranks below its Asian peers such as India, Singapore,
and Japan when it comes to the English proficiency ranking. Realizing the
importance of English language skills to interact and communicate with global
counterparts, individuals are increasingly evincing interest in English language
learning tools and platforms. One of the major reasons for the adoption of e-learning
platforms for language learning in China is the shortage of qualified instructors. By
mandate, language instructors are required to hold a recognized proficiency degree
with at least two years of hands-on experience. However, the same is overlooked on
account of demand exceeding the supply of instructors in the country. E-learning
platforms are poised to cater to this shortage of instructors, filling-in the much-
needed demand for qualified instructors.
These platforms not only enable English learning at competitive prices than the
traditional mode but also are soon turning out to be the preferred ones on account of
the increased inclination of users for blended learning. A typical six to eight-hour
cloud-based course costs $40–50 and the course period often range from 50–60 hours
for an intermediate learner of the language.
Other government initiatives that are driving the e-learning market in the country
include the launch of technology centers in cities that offer open access to the internet
with an emphasis on children resources. The launch of large-scale connectivity plans
is not only limited to schools and colleges in the country. However, an estimated 96%
of the provincial and central governing bodies are well connected with websites of
their own for offering various information and application services online.
Innovations in the consumer and industrial sector demand the influx of skilled and
knowledgeable workforce, thereby promoting e-learning solutions in the country in
academic and corporate sectors.
As most South Korean couples are dual earners, there is high affordability for smart
devices and premium subscriptions for digital learning platforms in the K-12 and
higher education segments. In comparison to other regions, there would be a higher
adoption rate for these services among consumers that enthusiastically adopt the
latest and innovative technologies.
25.0 30%
25%
20.0
CAGR 20%
15.0
19.61%
15%
10.0
10%
5.0
5%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 7.95 10.01 12.41 14.85 17.46 20.33 23.27
Growth Rate 26.01% 23.94% 19.68% 17.52% 16.48% 14.43%
Source: Arizton
The e-learning market in South Korea was valued at $7.95 billion in 2019 and is
expected to reach $23.27 billion in 2025, growing at a CAGR of 19.61%.
South Korea has historically always been at the forefront of technological innovations
and involvement in government and corporate sectors. The country has one of the
highest internet speeds worldwide. Also, both urban and rural areas have access to
high-speed internet in the country. The presence of high-speed internet, high
disposable incomes, and a tech-savvy population have driven the e-learning market
in the country.
With the busy and hectic lifestyle, coupled with growing technology and EdTech
industries in the country, it is almost paramount that the education industry and
education policies skew toward innovative online mediums. South Korea is among
the leading countries globally in terms of new enrollments as well as renewals for e-
learning solutions. In the higher education segment, the number of students opting
for e-learning is almost at par with the number of students opting for regular
education in pursuit of higher education degrees.
South Korea is also using e-learning platforms and content to transform its education
industry. The focus of education policies regarding e-learning is targeted to make
formal and competitive education flexible, thereby allowing users to study and
pursue certifications that they deem important.
Japan, with a population of 126 million, constitutes a unique consumer market in the
world. The country is the third largest economy in the world by nominal GDP and
the second largest developed economy in the world. However, Japan is characterized
by a demographic crisis wherein there has been a constant shrinking in its
population. With an increase in the aging population, labor productivity has been on
the downside. The population has shrunk by over one million in the past five years,
and it is expected to contract to 83 million by 2100. These macro and microeconomic
factors propel major conglomerates in the region to rely upon markets beyond Japan
for growth. Driven by trade liberalization in several growth economies in Asia,
Africa, and the Middle East, there comes an imperative need for corporates in the
country to effectively train their resources for global assignments.
20.0 30%
18.0
25%
16.0
14.0
CAGR 20%
12.0
18.68%
10.0 15%
8.0
10%
6.0
4.0
5%
2.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 6.45 8.07 9.92 11.78 13.74 15.88 18.02
Growth Rate 25.03% 22.98% 18.76% 16.61% 15.58% 13.54%
Source: Arizton
The e-learning market in Japan was valued at $6.45 billion in 2019 and is expected to
reach $18.02 billion in 2025, growing at a CAGR of 18.68%.
Poor English-speaking abilities among the workforce render them ineffective for
deployment or interaction with overseas partners. The challenge is only aggravated
by several multinationals in the country mandating English use, driving the
workforce to seriously evaluate learning the English language. Japan ranks dismally
among developed countries in TOEFL iBT and TOEIC English proficiency tests with
mean scores of 71 and 513, respectively. The foreign language learning market was
valued at $3.12 billion in 2018, with online learning and training modes constituting
$516 million. Further, only 14% of the white collared workforce are able to
communicate effectively in English. As a result, there has been a growing emphasis
of businesses for the adoption of self-paced language learning tools and courseware
complimented by instructor-led modes. The e-learning mode has gained prominence
on account of a high prevalence of multiple gadgets and preference of individuals for
self-paced learning.
Other major drivers and characteristics of the e-learning market in Japan are as
follows:
› Corporate training programs implemented to better train and equip their resources,
especially in the realms of soft skills and functional skills. LMS remains a preferred mode
for the implementation of corporate e-learning programs, followed by proficiency testing
assignments. The demand for LMS systems among corporates is predicted to grow at a
high rate during the forecast period.
Till 2018, the economy of Australia had been steady when the economic growth
reduced to 1.8% compared to 2.4% in 2017, which was the lowest since 2009.
However, the accelerated spending in the infrastructure and services sectors is most
likely to salvage the economy in coming years.
14.0 30%
12.0
25%
10.0
CAGR 20%
17.55% 8.0
15%
6.0
10%
4.0
5%
2.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 4.78 5.92 7.21 8.48 9.79 11.21 12.60
Growth Rate 23.84% 21.81% 17.62% 15.50% 14.48% 12.46%
Source: Arizton
The e-learning market in Australia was valued at $4.78 billion in 2019 and is expected
to reach $12.60 billion in 2025, growing at a CAGR of 17.55%.
The growth of the Australian e-learning market is driven by the rising demand from
students for digital courses and instructor-led material for competitive exams,
technological innovations regarding the development and accessibility of learning
material, and competition among institutions.
The country has been a hub for international students for education; the e-learning
market has high growth potential due to the increasing demand from international
students as well as from government and corporates, especially in the services sector.
Considering the growth potential of the country, vendors must incorporate the
following strategic points:
Source: Arizton
The education market in India, which was valued at more than $101 billion in 2019,
is the strongest market for education technology players. The country’s market is also
cited to be the next largest market after the US with some unique characteristics that
signify high growth prospects:
› The country is blessed with a favorable demographic dividend with half of the population
in the working age of 25–60 years. While this means a great economic opportunity for the
country to leverage in this era of the aging population in most developed countries, most
of this workforce is not equipped with proper skills on account of capacity constraints in
vocational training.
› An estimated 325 million come under the age bracket of 6–16, wherein this segment is
introduced to formal education from the age of five. Access to free and compulsory
education is guaranteed to all children in the age group of 6–14 years as a fundamental
right through the Right to Education (RTE8) Act. However, the primary education system
is plagued by several challenges including premature dropouts, gender imbalance,
inadequately qualified tutors, and lack of updated academic content
› The higher education sector in the country is governed by the University Grants
Commission, with the country having more than 750 universities and more than 35,000
colleges. Distance education stands as a key contributor with a share of 30% to the total
higher education enrolments. Major challenges plaguing this segment are the lack of
high-quality content, loosely governed regulations, and a major disparity with modern
pedagogy and global developments. Further, there is an additional two million qualified
faculty needed to train more than 25 million students, for which additional higher
education capacity is to be created.
› The internet penetration in the region was estimated at 40.9% in 2019, translating into 485
million internet users. However, the same is highly concentrated, with metros and tier-1
cities having the highest digital penetration. Smartphone penetration in the country
stands at 30% with the same on a rapid rise driven by the launch of feature-rich
smartphones at low price points (< $100). An estimated 60% of the data traffic is being
driven by smartphones and device migration from feature phones to smartphones during
the forecast period is set to revolutionize how various businesses reach to this aspiring
consumer segment.
18.0 35%
16.0
30%
14.0
25%
CAGR 12.0
8.0 15%
6.0
10%
4.0
5%
2.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 4.12 5.48 7.17 9.05 11.23 13.80 16.66
Growth Rate 32.99% 30.80% 26.31% 24.03% 22.93% 20.76%
Source: Arizton
The e-learning market in India was valued at $4.12 billion in 2019 and is expected to
reach $16.66 billion in 2025, growing at a CAGR of 26.23%.
All the above factors signify a high potential market for e-learning, especially in
several domains where the conventional education system in the country has failed
to accomplish the sought objectives. Some of the avenues where e-learning is
increasingly gaining a foothold in terms of reach and effectiveness are as follows:
› Primary education in the country that is plagued by a high dropout rate can be revamped
by the adoption of tech-enabled learning with interactive tools to engage students.
Further, the quality of the content can be ramped through centralized collaboration
› Higher education, especially at the university level, is a key target segment for e-learning
with the country’s premier institutions, including IITs and IIMs, still lagging behind their
global peers in terms of the quality of curriculum and educational infrastructure. For
instance, only three of Indian universities figured among the top 200 universities and
fourteen among the top 400 in QS university rankings 2020. Another major reason is the
lack of adequate and qualified faculty. Universities in the country, however, are bridging
this gap by investing in e-learning resources and infrastructure, wherein collaboration
with global peers is enabling the reach of quality education in an affordable manner. This
segment is the largest user of LMS, with the demand for the same growing at an
impressive 14.8% YOY.
› Self-paced learning continues to dominate the e-learning market with a share of 85% in
terms of revenue in 2018. MOOCs continue to dominate the learning landscape with an
impressive CAGR of 12.90% over the past five years.
› Private investments in the education sector exceeded $550 million in 2016, with the
country’s education market being a hotbed for foreign investments that are vying to enter
this majorly untapped market. Further, an aggressive spend by the federal and state
governments to improve the quality of the curriculum is also set to facilitate the launch
of technology-driven solutions in higher education and vocational training segments.
Salesforce NIIT
Big Data
Language Learning
HR Management
Source: Arizton
EUROPE
185 www.arizton.com Arizton 2020
E-LEARNING MARKET
20 EUROPE
20.1 MARKET OVERVIEW
• Consumers in government and corporate segments are showing an interest in the adoption of paid
e-learning subscriptions in Europe.
• The UK market is the leading e-learning market as it has been an early adopter of e-learning with
wide prevalence of tech-enabled avenues across and innovative teaching and learning methods that
fundamentally challenge the conventional methods of instruction.
• The growth prospect of the e-learning market in Germany highly depends on the adoption of e-
learning in the government and corporate segments.
Source: Arizton
Foundations of e-learning in Europe are built well in the education system design
itself. According to Article 165 constituted in the Treaty on the Functioning of the
European Union, the member states will contribute to the development of quality
education by promoting the mobility of citizens, collaborating in joint study
programs, facilitating information exchange, or teaching languages of the EU.
Further, the treaty also involves a commitment to promote life-long learning for all
EU citizens.
60.0 20%
18%
50.0
16%
14%
CAGR 40.0
12%
9.86%
30.0 10%
8%
20.0
6%
4%
10.0
2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 28.14 32.98 37.54 39.91 42.67 45.77 49.47
Growth Rate 7.79% 17.19% 13.82% 6.33% 6.92% 7.26% 8.07%
Source: Arizton
The e-learning market in Europe was valued at $28.14 billion in 2019 and is expected
to reach $49.47 billion in 2025, growing at a CAGR of 9.86% during the forecast
period.
Europe has been at the forefront of several innovations in education, consumer goods
manufacturing, and artificial intelligence, including internet infrastructure.
Consumers in Europe, mainly the government and corporate segments, are showing
an interest in the adoption of paid e-learning subscriptions. They are also actively
engaging in training as well as testing functions to improve the overall productivity
of employees. The trend to invest in e-learning subscriptions as well as in online
courses or digital universities creates opportunities for higher revenues for e-learning
vendors.
Studying a foreign language for at least a year is made mandatory in more than 20
European countries. Ireland and Scotland are two exceptions, which do not have
mandatory language requirements. However, Scottish schools are still obligated to
offer at least one foreign language option to all students in the age group of 10–18;
Irish students learn both English and Gaelic (neither is considered a foreign
language); English is the most-studied foreign language in almost all European
countries and at all education levels.
The ET2020 is a framework for cooperation in education and training among member
states that facilitate the exchange of best practices, mutual learning, gathering and
information dissemination and sharing of evidence, advice, and support on policy
reforms. It involves working groups of experts nominated by member countries and
several other key stakeholders to work upon common EU-level policy guidance.
The ET2020 has set four common EU objectives to address challenges in the training
and education system:
The following are some of the benchmarks set for education systems under the
program by 2020:
› At least 95% of children (from 4 to compulsory school age) should participate in early
childhood education
› The rate of early leavers from education and training aged 18–24 should be below 10%
› At least 40% of people aged 30–34 should have completed some form of higher education
In the achievement of the above, it is imperative for the member countries to leverage
technology, especially for ensuring continuous learning, improving engagement at
the primary levels, catering to the continuously evolving pedagogic needs of
students, and bridging skill gaps for employability.
Packaged Content 14.07 16.40 18.56 19.62 20.86 22.25 23.90 9.23%
Source: Arizton
Source: Arizton
Source: Arizton
20.5 END-USERS
20.5.1 Market Size & Forecast
Higher Education 6.07 6.99 7.82 8.16 8.57 9.02 9.56 7.87%
Source: Arizton
INCREMENTAL GROWTH
INCREMENTAL GROWTH
TOP 3 CONTRIBUTORS
ABSOLUTE GROWTH
76%
$3.6 BN
$3.4 BN
Y
$3.2 BN
X
FRANCE UK GERMANY
2019 2025
12.0 16%
14%
10.0
12%
CAGR 8.0
10%
7.44%
6.0 8%
6%
4.0
4%
2.0
2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 6.22 7.14 7.95 8.27 8.64 9.06 9.58
Growth Rate 14.67% 11.35% 4.00% 4.55% 4.87% 5.64%
Source: Arizton
The e-learning market in UK was valued at $6.22 billion in 2019 and is expected to
reach $9.58 billion in 2025, growing at a CAGR of 7.44%.
streaming and instructor-led learning modes easier and feasible in most of the higher
education courses.
› The UK is the key destination for EU students and professionals with EU countries
constituting more than 50% of the immigrant influx. The country has one of the best
standards for English proficiency with online English language learning majorly pursued
by the immigrant population whose first language is usually German, French, Spanish,
Italian, and Dutch.
› Corporate learning is another potential market in the country. A majority of them focused
on enabling collaboration and knowledge transfer between remote teams, functional skill
enhancement and cross-domain knowledge sharing, and training for entry-level
employees and newcomers.
Germany is the second largest market for e-learning in Europe, with a share of 19%
in 2019. The growth prospects of the e-learning market in Germany highly depends
on the adoption of e-learning in the government and corporate segments. Strong
business growth, declining unemployment, increasing wages, and the growth of
income have resulted in steady economic growth in recent years.
10.0 18%
9.0 16%
8.0 14%
7.0
CAGR 12%
6.0
8.82% 10%
5.0
8%
4.0
6%
3.0
2.0 4%
1.0 2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 5.38 6.25 7.05 7.42 7.86 8.35 8.93
Growth Rate 16.15% 12.78% 5.34% 5.89% 6.22% 6.99%
Source: Arizton
The e-learning market in Germany was valued at $5.38 billion in 2019 and is expected
to reach $8.93 billion in 2025, growing at a CAGR of 8.82%.
The number of households in Germany stood at over 41.4 million in 2019 following
a gradual and steady increase since 2010. The increase in the number of households
and the number of new dwellings required to accommodate the spurt in migrants
into the country are stimulating the demand for new educational structure at a faster
pace. The government estimates that over 3.6 million migrants will arrive in
Germany by 2020, requiring at least 350,000 new houses annually, adding growth
prospects to the academics and vocational segments of e-learning. Furthermore, the
increase in the mean annual equivalized net income is also a growth driver for the
paid subscriptions of the online course and education platforms.
The economic growth in Germany continues to be on par with the overall economic
growth in Europe. The strong fiscal position of the country is resulting in high public
spending on ICT infrastructure as well as public welfare programs that are aimed at
enhancing the internet access and speed for all citizens. The German government
invested over $37 billion in public infrastructure development in 2017, and the
corporate sector in Germany witnessed solid growth in 2019 and the coming years.
The growth in the corporate sector, rise in disposable income, and high government
spending on public infrastructure are expected to drive the demand for e-learning as
a preferred mode of selective and practical education in both individual consumers
as well as corporate and government segments.
France represented the third largest economy in Europe with about 99% literacy and
over 91% of internet penetration in 2018. The country is the second largest trading
country in Europe after Germany, exporting aircraft, automobiles, and several
sophisticated spares and accessories. The country is also a major tourist center and is
the most visited destination in Europe.
The French language is spoken by over 80 million speakers as a first language and
200 million as a second language, making it the second-most spoken second language
after English. The country’s education system is highly centralized and structured
with most of the common degrees recognized by the Bologna process - License and
License Professionnelle, Master, and Doctorat degrees. A quarter of the country’s
population are pupils and students, thus constituting a vibrant and dynamic primary
and secondary education markets in Europe.
8.0 20%
18%
7.0
16%
6.0
14%
CAGR 5.0
12%
10.22%
4.0 10%
8%
3.0
6%
2.0
4%
1.0
2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 4.02 4.73 5.40 5.76 6.18 6.65 7.21
Growth Rate 17.64% 14.23% 6.69% 7.26% 7.58% 8.37%
Source: Arizton
The e-learning market in France was valued at $4.02 billion in 2019 and is expected
to reach $7.21 billion in 2025, growing at a CAGR of 10.22%.
The regulatory framework in the country is well designed to drive the training spend
by individuals and corporates, with corporates enjoying tax rebates for a structured
training spend on employees. Despite the same, the adoption of e-learning in the
country lags behind the UK and the US because there is a high inclination toward
› E-learning can well facilitate instructor-led learning and collaboration with a high degree
of engagement in an easy and simple manner.
› The total cost of training and testing for most of the courses is lower in e-learning than
pure offline modes or hybrid modes.
› MOOCs and several learning platforms facilitate access to a wide repository of content
and reference ware on more than 80 subjects, which otherwise was not accessible offline.
Some key trends and drivers that characterize the e-learning market in France are as
follows:
› There has been an increasing preference for mobile-based solutions with interest in
application-based serious games and learning platforms. With a majority of data
channeled through mobile, existing LMS providers are optimizing their applications to
offer a better experience on mobiles through gamification.
› 3-D simulation games and VR are making inroads into the market, especially targeted to
primary and secondary education segments.
› There has been a growing diversity in the content hosted online through MOOCs and
open courseware, ranging from academics to management, health, safety, and language
training.
› An increased preference for French tutors for better language training abroad is
propelling the rise of video capturing and sharing modules that are highly customized to
suit the learning requirements of a diverse user base.
› There has been a growing trend of subscription-based billing, driven by corporate spend
on facilitating dynamic learning requirements of its key workforce.
The Nordic region includes five European countries - Denmark, Finland, Norway,
Sweden, and Iceland as well as their associated territories. The Nordic countries have
been ranked high in terms of quality and standard of living. Also, as a region, the
Nordic countries lead the EU average in terms of economic development.
The increase in per capita disposable income in the country has improved end-user
optimism of the economic outlook and has led to a more confident private
consumption. For instance, according to the OECD, the per capita household
disposable income is rising by an average of 3% in the Nordics region.
7.0 20%
18%
6.0
16%
5.0 14%
CAGR
12%
11.19% 4.0
10%
3.0
8%
2.0 6%
4%
1.0
2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 3.06 3.64 4.19 4.51 4.88 5.30 5.79
Growth Rate 18.68% 15.24% 7.64% 8.21% 8.54% 9.33%
Source: Arizton
The e-learning market in Nordics was valued at $3.06 billion in 2019 and is expected
to reach $5.79 billion in 2025, growing at a CAGR of 11.19%.
The academic and corporate segments are the largest end-users of e-learning
solutions in Nordic countries. The growth in the corporate segment is underpinned
by the oil & gas industry and several existing and emerging companies in the
technology field. The petroleum industry is one of the largest industries in Norway
and accounts for close to 20% of the country’s GDP. The market landscape for e-
learning in Nordic countries is underpinned by an increase in the rising education
scenario as well as multinational ed-tech start-up companies. Also, Nordics have
climbed up the ladder in technology and innovation and are witnessing
Nordics are also becoming a leader in the development and implementation of game-
based learning materials and micro courses for the K-12 segment. Some emerging ed-
tech vendors in Nordics focusing on academics and major are given below.
Citationsy
(Sweden)
Fun
Lexplore
Academy
(Sweden)
(Finland)
Gruply
3D Bear BookBites
(Finland) (Denmark)
Peergrade
(Denmark)
Source: Arizton
Spain represents a unique market for e-learning with high potential in terms of
adoption and proliferation of learning methods. The country with an internet
penetration rate of 92.5% and smartphone penetration rate of 80% in 2019 holds high
potential in terms of web and mobile data traffic. E-learning in the country is
currently facilitated by the deployment in federally funded education systems and
vocational learning systems. Education is compulsory and free for all children aged
6–16 years and is supported by the federal government, the country's autonomous
communities.
6.0 25%
5.0
20%
CAGR 4.0
15%
12.38%
3.0
10%
2.0
5%
1.0
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 2.71 3.25 3.78 4.11 4.50 4.93 5.45
Growth Rate 19.94% 16.46% 8.78% 9.36% 9.69% 10.49%
Source: Arizton
The e-learning market in Spain was valued at $2.71 billion in 2019 and is expected to
reach $5.45 billion in 2025, growing at a CAGR of 12.38%.
The demand for English language learning modules from corporates, testing
services, instructor-led Spanish courseware, and MOOCs in English with functional
content are other major drivers for the market in the country. State schools and
private-run schools funded by the state constitute 60% of the demand for courseware
in the academic segment. Spain also hosts more than 200 ISC-recognized
international schools and several renowned universities that deliver international
education, with about one-third of them delivering the same in the Spanish language.
LATIN AMERICA
204 www.arizton.com Arizton 2020
E-LEARNING MARKET
21 LATIN AMERICA
21.1 MARKET OVERVIEW
• The growing penetration of smartphone users, coupled with the increasing internet penetration, is
driving the demand for e-learning courses in Brazil.
• Since 2007, the Brazilian Education Ministry has invested in “PROINFO,” a program that promotes
IT as an important teaching tool.
• The growing internet penetration, increasing urbanization, rising investments in the educational
sector, and growing smart users are driving the growth of the e-learning market in Argentina.
Argentina has the highest internet penetration rate of 93.1% in Latin America.
• According to the Chamber of Commerce of Santiago, 33% of Chilean companies impart training for
their workers through the internet, and it is considered that they use 30% effective e-learning
models.
Source: Arizton
Latin America hosts one of the most dynamic and expanding consumer sectors with
constantly evolving mid-income segments that are receptive to new purchasing
formats for several products and services. Argentina, Brazil, Chile, Colombia, and
Mexico host a large base of aspirational consumers, whose disposable incomes are
on the rise. Despite the macroeconomic uncertainties associated with the region,
many consumer markets stand relatively insulated on account of thriving domestic
consumption and rising associated new opportunities.
12.0 20%
18%
10.0
16%
14%
CAGR 8.0
12%
10.15%
6.0 10%
8%
4.0
6%
4%
2.0
2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 5.72 6.71 7.70 8.38 8.98 9.60 10.22
Growth Rate 5.80% 17.27% 14.68% 8.88% 7.11% 6.91% 6.51%
Source: Arizton
The e-learning market in Latin America was valued at $5.72 billion in 2019 and is
expected to reach $10.22 billion in 2025, growing at a CAGR of 10.15%.
The purchasing power of the millennial segment in the region is estimated at more
than $1 trillion over the next two years. This segment remains to be the most likely
end-user, both in the professional and personal learning segment, with people being
more educated, connected, and having higher disposable income than ever before.
These users are receptive to new technologies and services and would eventually be
ready to go the extra mile for a better-than-before learning experience.
Some of the factors that are driving the adoption of e-learning in Latin America are
as follows:
› The region’s consumer expenditure grew by 20−25% over the last five years, with major
changes in consumption trends. Several products and services that once were designed
to be delivered only offline are now being molded to suit an optimal mix of both online
and offline distribution. Academic and professional education, which was once
predominantly designed and delivered offline, started to underperform compared to
online delivery modes driven by the latter’s functional value, richness, diversity, and
comfort of consumption.
› The region, which once lagged OECD in terms of internet penetration, has gained pace
over the past decade driven by a rapid expansion in mobile and internet infrastructure.
Better availability of internet ensured open and easier access to content for both academic
and professional end-users, including foreign language learning, federal training
programs, interactive higher education, and rich vocational learning.
› MOOCs have emerged to be the first and most effective learning avenues worldwide
since 2010. The evolution of MOOCs in Latin America can be termed as late since several
of the otherwise meant-to-be-open content was restricted for access through licenses and
subscriptions with free access only available for academic users. However, with
increasing participation of higher education universities and several foundations, there
emerged platforms such as MiriadaX that offer seamless content to more than 1,000
universities across the region. Other examples include Veduca, which is funded by
Macmillan Digital Education, and Mountain do Brasil SCA, which is the first to launch
content on mechanical physics, probability, and statistics in Brazil, Portuguese, and
subsequently in Spanish, finding appeal among populations other than English. Other
universities that offered Coursera programs since 2013 in Spanish are Universidad
Nacional Autónoma de México and Tecnológico de Monterrey.
Despite the above, the e-learning market in the region faces some stiff challenges, as
listed below:
› Offline and in-person education still stands as a primary model in 60% of universities,
with only 15% emphasizing on completely digital learning solutions. Another 25% of the
institutions rely on hybrid models since a majority of the stakeholders perceive e-learning
models to lag in terms of effectivity and reach compared to traditional learning models.
› Lack of coherence between the e-learning content and professional demands of the labor
market. One-third of universities and over half of employers in the regions still believe
that the existing e-learning content can only cater to a limited skill development needs of
students and employees.
› Lack of accreditation is a pending challenge that hinders the goal of guaranteeing quality
education. Only one-third of universities have their programs accredited by national
authorities, 19% report that some of their programs are accredited, and the remaining
50% have no accredited programs.
Packaged Content 3.06 3.57 4.06 4.39 4.68 4.97 5.25 9.42%
Source: Arizton
Source: Arizton
Source: Arizton
21.5 END-USERS
21.5.1 Market Size & Forecast
Higher Education 1.66 1.93 2.19 2.36 2.51 2.65 2.79 9.03%
Source: Arizton
INCREMENTAL GROWTH
INCREMENTAL GROWTH
TOP 3 CONTRIBUTORS
ABSOLUTE GROWTH
79%
$1.3 BN
$0.7 BN
Y
$0.6 BN
X
With a current population of 212 million, Brazil was the world’s ninth largest
economy with a GDP of $2 trillion. The country has the largest economy in Latin
America and is a key contributor to the region’s growth. Despite the current and
economic and political turmoil, Brazil is the fifth largest higher education market in
the world and the largest market in Latin America. In 2018, the total expenditure on
education was estimated at over $35 billion. The market in Brazil is maturing and
gradually moving toward stagnation in the academic segment. However, the
corporate and vocational e-learning segments are likely to display significant growth
during the forecast period.
3.0 20%
18%
2.5
16%
14%
CAGR 2.0
12%
11.53%
1.5 10%
8%
1.0
6%
4%
0.5
2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 1.37 1.63 1.89 2.08 2.26 2.45 2.64
Growth Rate 18.75% 16.13% 10.25% 8.45% 8.23% 7.83%
Source: Arizton
The e-learning market in Brazil was valued at $1.37 billion in 2019 and is expected
to reach $2.64 billion in 2025, growing at a CAGR of 11.53%.
The country’s primary and secondary education system is divided into three cycles:
pre-school, primary education, and high school. In Brazil, primary and secondary
education starts at the age of 3–4 and takes on an average approximately 14 or 15
years to complete. There are approximately 57 million students in the basic education
system, with 8.7 million in pre-schools, 37.72 million in elementary schools, and 11.1
million in high schools. The higher sector education includes 7.3 million enrolled
students. Further, it is estimated that 72% of the higher education students go to
private institutions. The growing penetration of smartphone users, coupled with the
increasing internet penetration, is driving the demand for e-learning in Brazil.
Further, the rising infrastructural development and demand among K-12 and higher
education students are the primary driving factors for the e-learning market in Brazil.
Distance Learning
5%
Source: Arizton
The Brazilian Government has also supported the e-learning market and has invested
in the sector. Since 2007, the Brazilian Education Ministry has invested in
“PROINFO,” a program that promotes IT as an important teaching tool. The program
promotes the installation of computer and related technology labs in public
elementary and high schools, laptops for teachers and students, digital boards,
projectors, and tablets. In 2018, the government was expected continue investing in
technology programs with additional purchases of tablets for teachers, computers for
technology laboratories at schools and universities, smart and digital boards,
projectors, and other learning technologies. In Brazil, the internet penetration was
estimated at 70% in 2018. The average time spent on laptops and desktops is 4.59
hours compared to mobile devices 3.56 hours per day.
For the next decade, the fastest growing segment in the education market in Brazil
will be short-term vocational and English learning courses, due to government
investments in technical schools and courses for high school students and adults.
Over the past five years, the demand for professional/vocational courses grew by
50%. Education fairs are one of the most efficient means to recruit individual
Brazilian students. Some of the recent education fairs held in 2018 are as follows:
Study Travel: ALPHE Conferences March 7−9, 2018 in Sao Paulo – The conference creates an
networking environment between international educators and student recruitment agents.
ICEF: September 20−22, 2018 in Sao Paulo – This workshop provides an opportunity
for international educators from all sectors to consolidate existing partnerships as
well as establish new ones with quality, screened student recruitment agents. This is
the largest event of its kind in Brazil.
FAUBAI Conference: April 14–18, 2018 in Rio de Janeiro – The Brazilian Association
for International Education (FAUBAI) meets annually for the promotion and
improvement of exchange programs and international cooperation to improve
teaching, research, extension, and administration of affiliated institutions.
Bett Brasil Educar: May 8–11, 2018 in Sao Paulo – Though most exhibitors are domestic
manufacturers of low-cost equipment trying to capture a portion of the market created by
the Education Ministry spending on PROINFO, this show represents the best annual
opportunity to exhibit classroom technology and furniture in Brazil.
Source: Arizton
The globalization of higher education has relevance both for public and private
Brazilian higher education institutions. Brazilian federal research agencies have a
long history of supporting international research partnerships, and several bilateral
agreements with several countries in Europe, North, and Latin America have existed
for decades. However, the available English language courses at Brazilian
universities are still limited, but they are expected to grow during the forecast period.
Mexico has taken a leading role in global education, fostering student mobility and
academic exchanges with institutions abroad to become more competitive in the
global market. Mexico spent over 5% of its GDP on public education in 2018.
According to Mexico’s National Population Council, its population was estimated to
be 130.7 million people in 2018. Approximately 63% of the population is aged 15–60
years, and of these 80% reside in urban locations. In 2018, the National Institute of
Statistics and Geography (INEGI) reported over 54 million of Mexicans as
economically active. The increasing middle class has led to changing consumption
patterns, and one of the categories that is expected to benefit the most from this surge
to improve quality of life is education.
1.8 20%
1.6 18%
1.4 16%
14%
CAGR 1.2
12%
10.24% 1.0
10%
0.8
8%
0.6
6%
0.4 4%
0.2 2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 0.88 1.03 1.18 1.29 1.38 1.48 1.57
Growth Rate 17.39% 14.79% 8.98% 7.20% 6.99% 6.59%
Source: Arizton
The e-learning market in Brazil was valued at $0.88 billion in 2019 and is expected
to reach $1.57 billion in 2025, growing at a CAGR of 10.24%.
The growth of the e-learning market in Mexico is likely to decline as students are
leaving the country in pursuit of higher education. However, e-learning will be of
immense help to those students that cannot afford to travel abroad for higher studies.
E-learning will help these students to gain knowledge and learn from prestigious
institutes. Mexico is the ninth largest country of origin for students studying in the
US. In the academic year 2018, over 17,000 Mexican students were enrolled in US
schools, mostly for undergraduate programs, and contributed $617 million to the US
economy. In general, Mexican students choose to study in the US because of the
strong ties and proximity between the countries. The reputation of the American
higher education system is also a major influencing factor for students. However, this
can be a major challenge for the e-learning market.
According to the Mexican Education Reform, the new education structure aims to be
transformative, building the knowledge, skills, values, and attitudes that help
students to contribute toward a global environment. Technology and innovation play
a key role in providing learning tools to educators and students for a more interactive
experience in classrooms. Thus, the growth of the e-learning market is likely to
increase during the forecast period.
English language learning is one of the popular courses because it helps Mexicans in
getting jobs locally and abroad. According to The British Council, the leading
motivation among beginner students for the English language is to improve their
employment prospects (26%), to enhance their quality of life (16%), and to travel
abroad (16%). On average, 58% of English learners view the language as a means for
greater employability. Thus, only English tutorials are one of the popular courses in
Mexico.
Argentina is liberalizing its political and economic policies to reform the economy,
increase free trade, develop the IT infrastructure to attract foreign investors to the
country, and develop opportunities for businesses. Also, the government is
developing educational policies and encouraging students to study. Further, with the
use of technology and globalization, the government and private firms are training
and teaching the student to use online platforms.
1.6 20%
18%
1.4
16%
1.2
14%
CAGR 1.0
12%
10.17%
0.8 10%
8%
0.6
6%
0.4
4%
0.2
2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 0.75 0.88 1.01 1.09 1.17 1.25 1.34
Growth Rate 17.31% 14.72% 8.91% 7.13% 6.92% 6.52%
Source: Arizton
The e-learning market in Argentina was valued at $0.75 billion in 2019 and is
expected to reach $1.34 billion in 2025, growing at a CAGR of 10.17%.
The government, provincial authorities, and the autonomous city of Buenos Aires
have the major responsibility of ensuring high-quality education. They are also
responsible for planning, organizing, and monitoring finances for the national
education system. The government spent 5.6% of the total GDP on education in 2018.
Argentina’s annual expenditure per student is expected to be $4,240 over the next
few years. For primary education, Argentina spent 1.9% of the GDP in 2018.
Latin America. In 2018, 67% of the population were using smartphones, and 63% of
the population was using laptops, PCs, and tablets to access the internet in Argentina.
Argentina strives at increasing the scope of public services and aims at promoting
the development of physical, language, communication, cognitive and socio-
emotional skills of children in the age group of 0−5 years, with a $200 million loan
approved by the Inter-American Development Bank (IDB) in 2018.
In Chile, internet penetration is 77.5%, which is helping to drive the growth of the e-
learning market. With better connectivity and ease of technology, people have better
access to e-learning courses to help them improve their skills.
0.9 18%
0.8 16%
0.7 14%
0.4 8%
0.3 6%
0.2 4%
0.1 2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 0.47 0.55 0.62 0.67 0.72 0.76 0.80
Growth Rate 16.33% 13.76% 8.00% 6.24% 6.03% 5.63%
Source: Arizton
The e-learning market in Chile was valued at $0.47 billion in 2019 and is expected to
reach $0.80 billion in 2025, growing at a CAGR of 9.25%.
E-learning is a new technology that simplifies the learning processes and provides
great opportunities for educational institutions. Adopting technology effectively
often leads to casting aside traditional, analog teaching methods, and gradual
implementation of new tools that offer teaching staff, students, and management
speed and greater satisfaction.
The e-learning market in Chile has been growing at approximately 40% since 2008,
and this trend continued to continue due to the country's economic situation and its
infrastructural development. The e-learning market in Chile was dominated by the
K-12 segment, followed by the higher education and vocational courses segments in
2019. The K-12 and higher education segments together accounted for a market share
of over 65% in 2019. The corporate and government segments are the fastest growing
with CAGR of more than 11% each, during the forecast period.
The National Training and Employment Service (SENCE) reports that every year,
numerous companies start using e-learning courses. This growth is mostly from
national companies since it is believed that all companies of foreign origin already
use it. According to reports from ACEL (Chilean Association of E-Learning),
universities and companies expect this growth rate to double over the next two years,
mainly due to the change of market perception regarding virtual teaching. Catholic
University, Adolfo Ibañez University, University of Chile, University of the
Americas, University of Los Lagos, and Santo Tomas University are some of the
universities using e-learning solutions.
31%
Government The corporate sector is expected to
35% Vocational grow at the fastest CAGR of 16.14%
during the period 2019–2025.
• E-learning in the region is primarily driven by secondary education, corporate training, and
language learning.
• The high CAGR in the region is attributed to smaller base values as well as unprecedented growth
in the overall education sector in the region.
• LMSs, especially massive open online courses, are the most demanded platforms for online
education in South Africa.
Source: Arizton
The Middle East & Africa region has been playing a pivotal role in the global
economic growth in the past two decades as the region increasingly leveraged the
positive economics of crude trade to build a record budget surplus. There has been a
dramatic improvement in the quality of living and infrastructural set up in the region
driven by spending of these budget surpluses on public infrastructure. With oil
prices at a low and having realized the risk of being economically reliant on oil,
several Middle Eastern economies are increasingly turning to alternative avenues of
growth, including tourism, education, and manufacturing. An envisaged $1 trillion
worth of ambitious infrastructure expansion plan in the region warrants a
fundamental rethink on its strategies pertaining to human capital and their skills and
resources. There has been an enhanced focus of governments in the region to invest
in educational reforms and continuous skill development of the workforce to gain
and retain a competitive edge, especially in the services sector.
Some of the factors that characterize the education sector in the region are as follows:
› The average level of schooling since 1960 has quadrupled over the past four decades, and
illiteracy has declined by more than half since 1980. For instance, adult literacy in the
region rose from 60% in 1980 to over 78% by 2018. The same is driven by aggressive public
spending on education, especially on schooling and higher education. An estimated $14
billion is earmarked as expenditure to improve the quality of educational infrastructure
and professional qualifications of tutors and deploy tech-enabled tools and resources, of
which smart classrooms are the major planned avenues.
› The gender gap, which traditionally was cited as a major challenge in the region, has been
reduced with the progressive outlook of the existing regimes. The male literacy rate in
the region is estimated at 85%, while the female literacy rate is 74%; however, there has
been a dramatic improvement in primary enrolments with several countries on the verge
of achieving universal primary education. Some interesting trends persist, such as the
prevalence of “reverse gender gap,” wherein girls have outperformed boys in
mathematics in primary education. Similarly, secondary enrolments also have shown
significant improvement in countries such as the UAE, Saudi Arabia, Qatar, Bahrain, and
Oman.
in both primary and higher education with aggressive adoption of LMS systems.
About 6 of 10 global universities in the region have indicated an undergoing initiative
in the implementation of e-learning in their existing course framework.
Some other drivers for the growth of the e-learning market in the region are as
follows:
› The region is gradually coming out of its conservative mindset; wherein women are
increasingly coming into the mainstream, assuming participatory roles in commerce and
administration. This has led to the opening up of a new user segment for e-learning,
which otherwise remained dormant.
› The establishment of world-class universities that attracts students from across the world,
thereby enabling the need for cultural exchange, language acclimatization, and global
pedagogy is growing. There has been a rise in the number of global universities that offer
a wide variety of courses and are attracting students across the world in order to better
groom the region into a talent incubation hub.
› These universities stand as a center for the adoption of e-learning pedagogy driven by a
multicultural outlook and due realization over the advantages of technology-enabled
teaching. A majority of these universities indicated having at least 10 corporate
partnerships, each in closely working to bridge the skill gap for job requirements of the
potential employers in their campuses. These universities view e-learning platforms as
indispensable in this context to accomplish it in a faster and cost-effective manner.
Over the past few decades, the region has attracted migrants from Asia and Europe
for that they played a key role in this economic growth story. Despite the region
holding different people from several cultures, ethnicities, and religions, language
stands as a major barrier for the native people while interacting with the migrant
population. Arabic is predominantly spoken in the region with only 30% of the native
population termed as “reasonably comfortable” in English. Governments in the
region have understood the strategic importance of less dependent on energy exports
for economic growth have drawn ambitious plans to expand the countries’
capabilities into other realms of commerce. In doing so, the prerequisite identified to
be is to have a seamless mode of interaction in a language, which the world is
comfortable to use, i.e., English. Having realized the importance, governments in the
region have rushed to establish e-learning and language training programs across
the entire learning value curve. Partnerships have thus been realized, such as those
of Oman’s Ministry of Education and AMIDEAST with SIT Graduate Institute to
enable English learning and facilitate certifications and training programs.
7.0 18%
16%
6.0
14%
5.0
CAGR 12%
3.0 8%
6%
2.0
4%
1.0
2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 2.64 3.07 3.51 3.92 4.40 5.01 5.72
Growth Rate 10.97% 16.66% 14.21% 11.74% 12.11% 13.78% 14.24%
Source: Arizton
The e-learning market in Middle East was valued at $2.64 billion in 2019 and is
expected to reach $5.72 billion in 2025, growing at a CAGR of 13.78% during the
forecast period.
The high CAGR in the region can be attributed to smaller base values as well as
unprecedented growth in the overall education sector in the region. The increasing
number of expats in the region is also underpinning the demand for e-learning in the
region.
E-learning platforms, especially those that are gamified and SaaS-based, have gained
much attention in the Middle East on account of their ease of use and interactive
mode of pedagogy. About 64% of the corporates polled in the region reported the
dearth of requisite talent with well-equipped professional and language skills and
have indicated their interest in adopting e-learning platforms to bridge the same.
› Several countries in the region such as the UAE, Saudi Arabia, Oman, Bahrain, Qatar, and
Egypt are well-equipped in terms of internet connectivity and smartphone adoption, with
the same growing in the region by 17% YOY. The employers in the region are looking
forward to implementing continuous learning programs that can easily engage the
audience and are multi-modal in terms of delivery. Thus, they are offering highly
gamified learning applications for both internal and general use that offer various
courseware and tests to improve contextual, language, and general analytics skills of
employees.
The African e-learning market can still be termed as in the earlier stage of growth
with much of the potential yet to be realized. Internet connectivity in Africa, with
limited penetration and bandwidth, is confined in terms of access compared to the
global average. However, it is undergoing major growth with the telecom revolution,
wherein aggressive investments have been earmarked by increasing data
connectivity and public Wi-Fi access. The same was also supported by a rise in
smartphone penetration, wherein with the advent of smartphones in the $50–100
category enabled easy access to the internet for a wide range of audience. With more
than half a billion people in the region having access to the internet, this number is
set to grow to 780 million by 2022. Further, the average monthly data usage, which
currently is 0.4 GB, is set to increase to 5 GB by 2022, driven by high data costs and
improved infrastructure with the advent of transcontinental fiber-optic networks.
Better internet connectivity is ensuring the proliferation of new learning methods and
access to a wide repository of open tools and resources for academic learners in the
region.
The continent comprising 54 countries and one billion population is often viewed as
the next largest growth opportunity. Supported by sound economic policies, debt
relief, strong institutions, and robust FDI, several countries in Sub-Saharan Africa are
now sustaining 5–6% growth rates. The region remains an attractive destination for
FDI with an estimated capital investment of $65 billion in 2015 alone spread over 700
projects. These projects demand the enrolment of skilled and unskilled labor.
Western Europe, especially the countries of Italy, France, and the UK followed by the
US, the UAE, and Bahrain that together constitute 50–55% of the FDI sources. The
execution of these projects entails the migration of expats into the region and
warrants the need for skill development and language training for effective
communications. While instructor-led training is often most preferred in this context
driven by limited computer literacy, e-learning is often viewed as the most effective
channel over the medium to long-term learning enabling individuals to continuously
build their functional and language skills with minimal cost impact to the employer.
Universities in the region, after due recognition of their skill gap, are launching
online language learning and functional courses to precisely suit the employer
requirements. Cross-border collaborations and MoUs, especially in terms of content
creation and delivery, stand to be key to achieving the same. For instance, Kenya's
largest universities - Kenyatta and Nairobi, have announced new courses in Chinese
and Korean, respectively, and hosted branches of China's Confucius Institute.
Table 44 Middle East & Africa Market by Delivery Mode 2019–2025 ($ billion)
Packaged Content 1.73 1.95 2.15 2.32 2.50 2.73 2.98 9.49%
Source: Arizton
Table 45 Middle East & Africa Market by Learning Mode 2019–2025 ($ billion)
Source: Arizton
Table 46 Middle East & Africa Market by Function Type 2019–2025 ($ billion)
Source: Arizton
22.5 END-USERS
22.5.1 Market Size & Forecast
Higher Education 0.81 0.93 1.04 1.15 1.27 1.43 1.60 12.16%
Source: Arizton
Exhibit 95 Incremental Growth in Middle East & Africa 2019 & 2025
INCREMENTAL GROWTH
INCREMENTAL GROWTH
TOP CONTRIBUTORS
ABSOLUTE GROWTH
117%
$1.9 BN
Y
$0.6 BN
X
SOUTH GCC
AFRICA
2019 2025
In recent years, the unprecedented growth of the global e-learning market has been
linked with North America and Europe. Following suit, as countries in several cities
in the Middle East are finding new opportunities to develop economically and make
the base for international infrastructure, advancements in the field of e-learning have
been no different. The Middle East & Africa e-learning market is expected to witness
continuous growth owing to increased investments from state governments and
unprecedented popularity and demand for e-learning, especially among higher
education and corporate professionals.
3.5 20%
18%
3.0
16%
2.5 14%
CAGR
12%
14.76% 2.0
10%
1.5
8%
1.0 6%
4%
0.5
2%
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 1.44 1.70 1.96 2.21 2.50 2.87 3.30
Growth Rate 17.80% 15.28% 12.73% 13.05% 14.68% 15.09%
Source: Arizton
The GCC e-learning market was valued at $1.44 billion in 2019 and is expected to
reach $3.30 billion in 2025, growing at a CAGR of 14.76%.
The GCC education sector has been buoyant, and there is even higher optimistic
outlook for the education industry in the UAE. Several factors, including population
growth, the upcoming Expo 2020, government policies to support investments in
education sector, megaprojects in the region inviting skilled and labor class
workforce, rising participation from private sector, and improving quality standards
to surpass competition among the GCC states and the Middle East are the driving
forces for the e-learning market in the region.
The rising tourist traffic in the country has propelled the need for a higher number
of hotels and guestrooms, restaurants, and other hospitality facilities, which, calls for
an increase in the number of skilled workers across these segments, especially with
the knowledge of English and other languages to service their international tourists
and delegates. With increased guest footfall, a skilled workforce becomes a requisite,
which, in turn, is likely to drive the demand for e-learning platforms in the corporate
and government segments.
1.2 25%
1.0
20%
CAGR 0.8
15%
16.69%
0.6
10%
0.4
5%
0.2
0.0 0%
2019 2020 2021 2022 2023 2024 2025
Revenue 0.41 0.49 0.58 0.66 0.76 0.89 1.04
Growth Rate 19.79% 17.22% 14.63% 14.95% 16.61% 17.03%
Source: Arizton
The e-learning market in South Africa was valued at $0.41 billion in 2019 and is
expected to reach $1.04 billion in 2025, growing at a CAGR of 16.69%.
Riding on the growth of industries and increasing investments from public offices to
educate their employees in several segments, as well as an increased presence of
students in the schools and higher education institutes, the demand for digital
learning or online education is finding steady grounds for growth in the country. As
the country is witnessing the rise of local businesses and entry of international
companies, online learning and education are rapidly becoming an important
instrument to add and enhance the skillset of students as well as working
professionals. In South Africa, LMSs, especially massive open online courses, are the
most demanded platforms for online education. The massive open online courses
have witnessed enrollment of over 81 million users in 2011–2018, and this trend is
likely to continue during the forecast period.
COMPETITIVE LANDSCAPE
235 www.arizton.com Arizton 2020
E-LEARNING MARKET
23 COMPETITIVE LANDSCAPE
23.1 COMPETITION OVERVIEW
Expectations and learning requirements of academic and corporate end-users are
different, with both hosting different marginal utilities for services subscribed.
Further, buyers and end-users are different for both academic and corporate end-
users. While academic courseware should involve highly customizable platforms
that can enable instructors to customize content dynamically as per the student
requirements, corporates usually involve a set of courseware and content structure
periodically delivered online to a larger audience. LMS, packaged content, and
amplified learning all demand different marketing and operational resources, and
thus, it is highly advisable for medium-sized vendors not to chase all customer
segments and emphasize on a few.
Setting the price right to effectively gauge and capture the marginal utility of the
potential consumer is another strategic challenge for vendors in the e-learning
market. Since there are little safeguards to protect intellectual property, especially in
terms of content copyright, it is necessary for vendors to constantly innovate and
offer better engaging content through effective ways. This will enable them to better
deal with the price-based competition that arises as a result of the growing
concentration of players. In view of a large number of players, and the face of rapidly
evolving learning preferences, it is imperative for vendors to not only focus on
customer acquisition but also their retention. While freemium offerings with
attractive short-term subscription pricing can help garner a large customer base,
Source: Arizton
Over the past few years, there has been a consistent rise in price-based competition
among vendors with the advent of small and medium-scale players that can
efficiently optimize their cost structure, especially through crowdsourcing the
content or co-creating the same with an engaged audience. The same will also ensure
the engagement of a large section of the audience, including instructors, opinion
makers, learners, and industry experts that can also act as great brand ambassadors.
Some of the strategies that can be deployed by packaged content vendors to gain
increased adoption are as follows:
Source: Arizton
› E-learning courses and portals over mobile devices and through applications to witness
growth prospects due to high penetration of smartphones.
› The economic uncertainty in several regions such as the UK, Brazil, Argentina, and India
has led to job reduction for those who have secondary level education. Recruiters in the
public and private sector prefer candidates with higher education, thus increasing the
enrolment in distance learning and campus courses.
› Incentives from state agencies are reducing due to economic turmoil. This has opened
avenues for private and for-profit education companies.
› The inclusion of audio/video content and gamification is highly recommended for the
K12 segment.
› Major players in the e-learning market are acquiring or merging with active players
having different competencies to increase their portfolio.
› Kroton, a leading education company in Latin America, offers Canal Conecta, which is
essentially a job placement platform for both present and ex-students of the company.
This has helped the company to get and retain a greater number of students.
› Firms in the private education sector are likely to maintain a leading position during the
forecast period.
› There is a dearth of adequate trainers and faculties both in terms of quality and quantity.
While countries such as India, China, and Indonesia represent a significant potential
market in terms of learners, there is a shortage of qualified and certified instructors, thus
warranting the need for platforms that can facilitate a broader reach of the curriculum.
› Skill development is another focus area for governments with the long-term
implementation of continuous e-learning programs, supplemented by instructor-led
models. Ensuring the workforce’s skill upgrading and better productivity will help
countries build medium to long-term business competitiveness.
› Owing to the outbreak of the COVID–19, the demand for intersections of K-12, higher
education and workforce learning is expected to grow.
Others includes:
› The College for Financial Planning Institutes Corp. – Founded in 1972, the college is the
creator of the Certified Financial Planner, referred to as the CFP designation. It provides
online financial services and education programs including degrees in three major areas
of certificate programs, continuing education courses, and Financial Industry Regulatory
Authority securities license training.
› TIY Academy LLC: The Iron Yard provides various non-degree boot-camp programs,
which provide intense and immersive skills training, designed to provide direct
pathways to associated careers in the information technology sector. These programs are
typically of 12 weeks or lesser in duration.
Particulars
Professional Development
Solutions
› Employee Learning and Development
› Apollo Education Group has been a pioneer in the education space worldwide for over
40 years. It leverages its long history and deep expertise in providing innovative
education offerings. It enables employees to accelerate their returns on home capital.
› The group plays an important role in higher education through its advanced learning
methods, technological investment, and international reach.
› It has a strong global presence across the globe, including the US, Europe, Asia, Africa,
Australia, and Latin America.
› Apollo Learning Lab provides learning and development programs and services in one
place. It provides useful information, innovative advice, insights and solutions for
professional development, global learning, and talent management.
› The company has one of the widest portfolios of courses that range from university
courses to vocational courses, including web development, positioning it as a well-
integrated full-stack player among its peers.
› Apollo Education Group seeks to focus on improving the lives of working adults through
higher education. It also focuses on making unemployed learners’ job-ready and
employed learners more productive in their careers. The strategy of the Apollo Education
Group includes the following key themes:
› The company can look forward to some key strategic acquisitions in emerging markets of
India and China that are hotbeds of growth in the realm of education expenditure.
› The company can look forward to launching its learning platforms such as Iron Yard in
these countries on its own or through collaborations with local ed-tech players such as
NIIT and Educomp that have made some decent inroads into the Indian market.
› It can look forward to consolidating all its offerings through a single parent brand
strategy to gain leverage over peers. Its offerings are marketed on a standalone basis, with
the company deriving the little benefit of the brand leverage of the parent company.
It offers courses and solutions to different sectors that include the following:
› K-12 › Government
Particular
› Mobile Communications
application
› LMS
K-12 › School and District Websites
› School Social Media
Management
› Learning Object Repository
› Synchronous Collaborative
Learning
› Competency-based Education
(CBE)
› Accessibility Planning
Higher › Platform Training and
› Course Quality
Education Technical Services › Strategic Marketing and
› Student Services and
Recruiting
Technology Support › Online Training
› Online Learning
› Mass Notifications and
Communications
Government › Online Training
› Professional Services
› Open Source Learning
› Data-driven Outcomes
› Large Regional Customer Base: BlackBoard is undeniably the leader in the US market.
Its diversified product portfolio and easy-to-operate LMS are some of the factors for its
success.
› Updates LMS Regularly: The company incorporates the latest technology from time-to-
time to update its LMS for an easy approach to its core teaching and learning products.
A centralized view, consistent usability, and an enhanced interface are the key areas of
the company. The latest update is the Ultra version, which has an optional interface apart
from the existing one in BlackBoard Learn 9.1 for a better user experience.
› Diversified Digital Education Solutions Provider: BlackBoard Learn is possibly the only
digital educational system with a wide range of product courses in the global e-learning
market. From K-12 to higher education to corporate learning to government sections, it
contains everything. This is one of the key strategies implemented by the company to
dominate the market and always stay at the top of its game.
› Need to Increase its Base in Global Market: BlackBoard has everything from a credible
LMS to a diversified product portfolio and a dominant share in its home market, but it
lacks presence in the global markets. The company can look for collaborations with
indigenous e-learning companies in emerging economies such as India, China, and Africa
that host huge potential markets and high prospective growth for digital learning.
The goal of this organization is to help people gain access to trusted qualifications,
which support their career and study prospects. The primary business of the British
Council is to promote the English language all over the world through various media
such as web, TV, and radio broadcasts. Its e-learning digital platform “Learn English”
is popular across the world.
Particular
› English Grammar
› Vocabulary Games
Grammar & Vocabulary › Quick Grammar
› The company functions more like a charity than a business and thus holds significant
brand identity and recall as a standard entity with an unbiased approach and non-skewed
business interests.
› Its immense experience in its work with the entity often rated among the finest
institutions conducting English proficiency tests. Also, it has extensive experience in
conducting user research for English language use and proficiency.
› The organization is one of the oldest, operating in this realm enjoys extensive
collaborations and hosts several learning and testing centers across the world that gives
it ready offline access to a larger learner audience. The company also has a reasonable
physical presence in key growth markets across Asia and Africa.
› The company seeks to increase the value of its offerings by forging collaborations with
cultural organizations and multinational companies such as TCS and Vodafone, offering
it the best of insights of language learning needs in both general education and corporate
learning realms.
› It also looks to enhance its physical reach in several of the growth markets offering it the
best of advantage in terms of blended learning and better learner experience.
› The company is on the path to gain a strong foothold through its centers in key growth
markets of Asia and Africa that also host some of the rapidly growing markets for English
learners and test seekers.
› ELTS, one of the flagship international standardized tests of English language proficiency
for non-native English language speakers, which the company hosts and conducts along
with IDP and Cambridge English Language Assessment, is emerging to be one of the
most prominent English proficiency tests along with TOEFL, TOEIC and Pearson Test
› It can look forward to improving the acceptability of the test as a standard by a larger
audience of universities and corporates.
› The company can also look to leverage its existing framework to create proficiency testing
frameworks for other widely spoken languages in the world, including Spanish, Arabic,
French, and Chinese.
24.4 ORACLE
24.4.1 Business Overview
Particular
Enterprise
› Financial Management
Revenue › Project Portfolio Management
Planning › Human Capacity Management
› Strong R&D Abilities: Oracle offers a complete range of software products that a business
corporation requires, and this is achieved only through its strong research capabilities.
This is one field where the company is far ahead over its competitors.
› Acquisitions and Collaborations: Oracle, since its inception has strategically planned its
expansion into web-based software solutions. It is one of the first companies that
incorporate cloud-based technology into its services. Its acquisitions and collaborations
with various e-learning companies such as Taleo, Learn.com, and PeopleSoft show its
caliber in the global e-learning market.
› Strategic Inorganic Growth Plans: This is one of the key strategies and strengths of the
company to attain its current position in the market. Investments in similar businesses
and collaborations with several companies make it a leader in the industries.
› The company can look forward to growing its presence in the Indian and Chinese
markets, which promise a high opportunity in terms of rapidly growing consumer and
federal expenditure on education. Oracle can leverage its strong presence in the corporate
services sector to further gain a stronghold in the corporate learning segment.
› Oracle can look forward to either unbundle its learning and training offerings to lend
strong credibility and focus on otherwise IT-services laden business portfolio of the
company. Strategic mergers with a stronger focused player in digital learning or divesting
the interests into another entity may offer it an advantage for it to better leverage on
market growth and opportunity.
› Significant opportunities also exist for the company to look at the next generation
technologies such as AR and VR to imbibe the same into the existing learning models to
derive an advantage over the conventional offerings of its competitors.
24.5 PEARSON
24.5.1 Business Overview
› REVEL – an interactive learning management system that blends the educator’s narrative,
media, and assessment for students in one continuous experience.
› MyLab and Mastering – a higher education e-learning solution that consists of online
homework, tutorial, and assessment products.
› Pearson Online Program Management – an online tool for people to access higher
education.
› Pearson Online and Blended Learning – digital learning platform for school children
Particular
› Assessment
› Professional Development and
K-12 › Online and Blended Learning Consulting Services
Solutions
› Grants and Funding
› Curriculum Resources
› Services
Consulting Services
Curriculum Services
Grant Help
Online Courses
Learning Applications
Course Content
› Strong Brand Image: The company has over 40 years of experience in digital education
publishing and is a strong brand name in the segments it operates like media and
educational sectors. With a strong brand name and an impressive product and service
portfolio, Pearson is undoubtedly the leader in the global e-learning market.
› E-commerce › Mobility
› LMS
E-learning
Platforms
› Social Learning Platform
› E-learning Solutions
E-learning Platforms
› Technology Solutions
Note: The list is not exhaustive.
25.3 APTARA
25.3.1 Business Overview
› Information Technology
25.4 DESIRE2LEARN
25.4.1 Business Overview
› Learning Environment
E-learning
Platforms
› Learning Repository
› ePortfolio
Note: The list is not exhaustive.
25.5 EDMODO
25.5.1 Business Overview
25.6 SKILLSOFT
25.6.1 Business Overview
The e-learning library of SkillSoft consists of over 7,000 courses, 65,000 videos, and
46,000 books. Its product portfolio consists of the following:
› Digital Skills
› Compliance
Headquartered in the US, SkillSoft operates in over 160 countries and 29 different
languages. The company also offers e-learning solutions through its subsidiary,
SumTotal Systems.
› Percipio
› Percipio ELSA
E-learning › Percipio Compliance
Platforms
› Percipio Experience Services
› SumTotal Learning
Management
Note: The list is not exhaustive.
› Test Prep
› Library Reference
Headquartered in Boston, US, Cengage operates across the world with a workforce
of over 5,500.
› CourseMate
E-learning › MindTap
Platforms
› Aplia
› Course360
Note: The list is not exhaustive.
25.8 MACMILLAN
25.8.1 Business Overview
› Macmillan Publishers
Macmillan Education launched its digital education platform in 2012 that primarily
focuses on English language skills and science. Headquartered in London, UK,
Macmillan operates in over 40 countries across the world.
› Onestopenglish.com
It primarily helps companies recruit, train, and manage their employees. Its SaaS
program helps companies reduce their IT maintenance costs, hassle-free software
usage in any device. Its LMS provides training programs for students and corporates
and includes talent management applications. Its services include the following:
› Support Packages
› TGI FRIDAYS
› Virgin Media
› Walgreens
› Commonwealth Bank
› Hyatt
› Carilion Clinic
Based in the US, it operates in over 192 countries in 42 languages, and its software
services are used by over 29 million users worldwide.
› Cornerstone Recruiting
› Cornerstone HR
Note: The list is not exhaustive.
25.10 EDUCOMP
25.10.1 Business Overview
Educomp is a digital education company founded in 1994 and is based in India. This
company covers the whole of the educational ecosystem from pre-school to
competitive exam courses. It started as a business of setting up and maintenance of
computer labs in private and government schools and later went on to launch a
digital platform, eCampus, in 1998 and PlanetVidya.com, an educational portal, in
1999. These online platforms were the start of a new phase in the Indian educational
system.
› Little Millennium – Its pre-school network, which has over 350 centers
› Brick and Mortar – Its K-12 chain, which has over 45 schools
Educomp partners with the Indian government and provides digital education
solutions to the government schools in the country. Headquartered in Gurgaon,
India, the company has its offices across 23 states in India, two in the US, and one in
Singapore, with over 30 million learners across the world.
› MathGuru
› Educomp SmartClass
› EduLearn
› English Mentor
› WizLearn
› 3D Lab
› Pave
› Educomp Insight
› Singapore Learning
E-learning › Educomp Smart School
› Aha! Math
Platforms
› League India
› EasyTech
› Uniclass
› Aha! Science
› SmartClass Pro
› TechLiteracy Assessment
› SmartStem
› Uniclass
› Genius Box
› Vidya Mandir Classes
Note: The list is not exhaustive.
25.11 KROTON
25.11.1 Business Overview
› Primary and Secondary Education: This segment offers digital and physical books,
training to the faculty, and testing portals through its learning systems in private schools.
› Distance Learning: This segment offers distance learning programs at the post-secondary
level. Distance learning provides students with affordable course fees and has thus seen
an increasing number of enrollments in such programs. Kroton operates 1,210 MEC
accredited distance learning centers.
Kroton has also launched an installment portal, which allows students to pay for their
monthly tuitions in installments. This measure was carried out to reduce the number
of bad debts. Kroton is the leading e-learning provider in Brazil. The company has
operations in 88 cities of 19 states in Brazil. It manages 128 higher secondary
campuses, 2.27 thousand primary and secondary students, 9.97 thousand post-
secondary students, and 1,210 centers for distance learning. The major e-learning
brands of the company are as follows:
› Anhanguera
› Fama
› Pitagoras
› Unic
› Uniderp
› Unime
› K12
Publishing
Learning Systems
Teacher Training
Evaluation
E-learning
Online Monitoring
Platforms
› Higher Education
› Language
Red Balloon
Anglo 21Uniclass
Note: The list is not exhaustive.
25.12 TELEFONICA
25.12.1 Business Overview
› Mobile: This segment deals with mobile communications to individual and corporate
customers. Mobile-related services include voice calls and related services, VAS, mobile
data, and conference calling. This segment also deals with establishing mobile
infrastructure incorporates, roaming services, and paging services throughout Latin
America.
› Fixed-line: This segment deals with fixed telephones line, broadband internet services,
and services to telecom operators. This segment also deals with services such as VPN,
PSTN lines, ISDN, ADSL, FTTH, and VDSL. Through this segment, the company also
offers VoIP services in several Latin American countries. The company also engages in
the rental of fixed lines and network to other telecom operators.
› Digital Services: This segment offers an array of digital services to customers, including
video, IoT, payment gateways, cloud computing, advertising, network security, and
digital advertising. This segment also deals with digital content through Telefonica brand
Movistar
Telefonica is also keen on investments in its R&D capabilities and invested over $1
billion in 2017 and 2018. The company also has 643 patents to its name and has
accelerated close to 1,700 start-ups in the fields of technology and online learning.
› K12
› Higher Education
› Vocational Training
› Corporate
25.13 INSTRUCTURE
25.13.1 Business Overview
Instructure, founded in 2008 and headquartered in the US, is one of the most
renowned companies spreading its roots in the field of online education. It is known
as a functional and the most active educational technology company.
› Canvas LMS
E-learning › Arc
› Bridge
Platforms
› Gauge
› Canvas Network
Note: The list is not exhaustive.
25.14 EDX
25.14.1 Business Overview
› Self-paced › Vocational
E-learning
Platforms
› LMS › Corporate
English Attack was found in 2009 and is headquartered in Paris, Italy. It is an online
English language learning resource that was designed with the motive to engage the
current digital generation of the aspiring English language learners. It works in a
combination pattern of the related exercises based on the short-format video clips out
of the latest films, music video, TV series, and documentaries holding visual
dictionaries.
The company offers its service in about 27 different interface languages. It works on
an innovative pedagogy toward creating an authentic world of authentic English
learning. The platform has been created, keeping in mind the needs of teachers,
schools, universities, and several companies willing to train their staff for the English
language. The platform already witnesses over one million people enrolled with
them for gaining the most interactive English learning.
25.16 ESTACIO
25.16.1 Business Overview
It is a well-known player in the higher education sector in Brazil as per the number
of students enrolled and revenues earned after Kroton. It is known to be Brazil's
second largest university with over 311,900 students across 57 campuses around the
country.
› High School
E-learning
› Post-Graduation & Higher
Education
Platforms
› Corporate
› Free Courses
Note: The list is not exhaustive.
25.17 COURSERA
25.17.1 Business Overview
Coursera ventured in Latin America in 2014 and now offers over 100 courses in
English and Spanish to cater to Spanish-speaking users. The company also provides
MOOCs over Android and iOS applications.
› Academics
E-learning › Language Learning
› Higher Education
Platforms
› Personal Development
› Corporates
Note: The list is not exhaustive.
25.18 LATTITUDE
25.18.1 Business Overview
Founded in 2009, Latitude has been a multi-vertical service offering body since then.
The company is an HR consulting firm with its headquarters in the US. It has been
known to offer a wide range of consulting services across industries, including
technology, engineering, scientific, and communications both in the public and
private sectors. The company offers a range of skilled professional training to
employees. It offers LatitudE-Learning LMS for corporates and has also launched its
website, a cloud version of the LMS for some of its clients. In 2018, over 3 million
business users were trained on the company’s LMS.
25.19 LITMOS
25.19.1 Business Overview
Litmos is known as the e-learning SAAS/Cloud platform for e-learning that operates
LMS. It is based in Silicon Valley, CA, US, with the idea of creating an LMS that could
be quickly set up, easy to manage, and easy to use.
The company is currently used for processes such as employee training, customer
training, channel training, and compliance training. In addition to the individual
user's tracks, groups and teams can also be set up under this platform to track
performance. Administrators of the software can easily schedule and track the
registration and attendance for live training or offering any online courses. A variety
of rich media content can be easily uploaded to Litmos, which includes flash, video,
PowerPoint, audio to support learner uploads (assignments), course discussion
boards, and gamification over iOS and Android mobile applications.
E-learning
Platforms
› LMS › Off the Shell Content
Open English, founded in 2007 and headquartered in the US, works as an online
English school. The company offers a number of online English support functions
such as live sessions, study advisors, personalized interactive content, progress
reports, and several other tools for online English education. In 2014, the school had
already enrolled around 100,000 students in the Spanish speaking world. It has been
highly recognized as a well-established “Education Technology” company that
focuses on English language learning across Latin American and the US. The
25.21 VEDUCA
25.21.1 Business Overview
Veduca was founded in March 2012 by Carlos Souza, Eduardo Zancul, Marcelo
Mejlachowicz, and Andre Tachian. The company was founded with the purpose of
democratization of the top-quality education system in Brazil using an innovative
way of using video-lectures from across the world-class universities. It is one of its
agencies supporting all sorts of the online education system. Veduca is an online
Brazilian education platform that believes in transforming the education system and
making high-quality content that is produced and distributed in a pretty sustainable
and collaborative way.
Project Management
Pounds
› Leadership
Note: The list is not exhaustive.
› Higher Education
› Corporates
E-learning Platforms
› Government
› Libraries
Note: The list is not exhaustive.
25.23 SIMPLILEARN
25.23.1 Business Overview
The company was founded in 2009 and is based in the US. The company started with
blogs and shared ideas related to project management and offered tips and
information to aspirants of project management courses and certifications. The
company soon launched blended learning content for PMP certifications in 2010. In
the following year, the company added five additional categories to its PMP learning.
Currently, the company offers online learning and training in several disciplines,
including cloud computing, cyber security, project management, data science, and
digital marketing. In 2018, the company offered over 400 courses and had over 40
accreditations worldwide.
The company, based in India, was founded in 2011. It started with a focus on the K-
12 segment and worked along with experts from the media, content, and technology
sectors to create international caliber learning material. The company primarily offers
its products on the mobile application called BYJU’S The Learning App. The
company has partnered with a top celebrity from the Indian movie industry to
promote its applications among students and parents. In 2018, the company offers e-
learning courses for K-12 segment and competitive exams.
› K-12
E-learning Platforms › Higher Education
› Competitive Exams
Note: The list is not exhaustive.
25.25 SWEETRUSH
25.25.1 Business Overview
The company was founded in 2001 and is based in the US. Initially, the company
started with web development and strategic marketing consulting as prime offerings.
It then branched into offering solutions related to performance improvement and
development of communication and learning solutions. In 2018, the company
operated in the field of consulting services and the development of customized
content.
E-learning
Platforms
› Corporate E-learning Solutions
25.26 UPGRAD
25.26.1 Business Overview
upGrad, the India-based digital education company, was founded in 2015. The
company offers online training and testing education materials as well as
certifications in several professional courses that are aimed to improve the skillsets
of working as well as job-seeking candidates. It has partnered with several education
and online universities as well as industry partners to offers learning materials online
for higher education and corporate segments.
› Management
› Technology
Note: The list is not exhaustive.
25.27 LEQUEST
25.27.1 Business Overview
25.28 FUTURELEARN
25.28.1 Business Overview
› Short Courses
E-learning
Platforms
› In-depth Programs
› Online Degrees
Note: The list is not exhaustive.
25.29 LEARN2PLAY
25.29.1 Business Overview
The company was founded in 2016 in Russia and is engaged in offering e-learning
material for gamers to improve their skills. It garnered investments of $2 million from
Microsoft in 2018 and in the same year, it launched its platform in several new
languages, including English, Russian, Chinese, and Spanish. By May 2018, the
company was producing over 100 videos in four languages and had over 100,000
users by June 2018. The company also offers AI-based analysis of several games to its
users. In December 2018, the company had over 1.7 million users on its Moremmr
and More Legends platforms and the analysis of over 50 million matches. The
company also introduced a stem bot and offered item build recommendations for
Moremmr, its online platform for skill enhancement in several games.
E-learning › Moremmr
Platforms
› More Legends
Note: The list is not exhaustive.
25.30 CHEGG
25.30.1 Business Overview
The company is engaged in offering digital education, course materials, and access
to online tutors and classes as well as e-books for rent or purchase. It offers e-learning
solutions in forms of straight-to-student platform. The company primarily offers e-
learning solutions for students covering the academics sector in the e-learning
industry. In 2018, the company had over 3.1 million subscribing students on its
platforms. In the same year, over 5.1 million consumers paid for the company’s
services and products. The company also acquired Germany-based company, Math
42, in 2017.
› Chegg Services
Chegg Study
Chegg Writing
Chegg Tutors
Supplemental Materials
Textbook Buyback
The company, founded in 2014 and based in London, started with a program called
Detective Dot, a cartoon book emphasizing on improving technical and computer
skills among children. It also has an online program, which offers gamified learning
to coding and intelligence.
The company offers education platforms in the digital environment where the
educators, teaching staff, and students can communicate with each other. Its
platforms are designed to encourage and increase collaboration and interaction
among learners and educators.
E-learning
Platforms
› Communication Platform
The company was founded in 2001 and is headquartered in the US. The company
primarily engages in offering cloud services for corporates to close the gap between
development and security for delivery of secure applications. The main business
lines are DevSecOps, Web Application Security, Software Composition Analysis, and
E-learning
Platforms
› WhiteHat eLearning
25.34 BLINKIST
25.34.1 Business Overview
The company was founded in 2012 and is engaged in offering concise learnings from
best-selling books for higher education and corporate professionals. It collaborates
with authors and book experts to convert the textbooks into powerful excerpts with
read time of 15 minutes or less. The company offers these insights on its mobile
application. The focus of the company is to offer learnings of books on online
mediums to enhance learning of all possible smartphone users.
The company has over 10 million users and offers insights in 15 minutes for over
3,000 titles.
E-learning
Platforms
› Online Book Insights
› Content
E-learning
Platforms
› Platform
› Implementation Services
Note: The list is not exhaustive.
E-learning
Academy › ABCmouse for Community
Platforms
› ABCmouse English Learning Centers
Academy › ABCmouse Assessment Center
› ABCmouse for Teachers › Adventure Academy
Note: The list is not exhaustive.
25.37 LEARNETIC
25.37.1 Business Overview
mAuthor: eDevelopment
› eContent Packages
The company was founded in 2004 and is engaged in design and development of
digital learning and training material for mobile and computer platforms. It
primarily serves small and medium-sized companies operating in the community
and healthcare sector. The company develops learning tools, digital content, and e-
learning strategies. It also offers services to integrate these offering into existing LMS
that the client has.
› Custom Content
› Cultural Awareness Content
E-learning › Mobile Solutions
› Moodle Content
Platforms
› Healthcare Training Material
› LMS
› Academics
Note: The list is not exhaustive.
25.39 360LEARNING
25.39.1 Business Overview
Platforms
› E-Learning Quick
› SPOC (Small Private Online
Course)
› Social Learning
Note: The list is not exhaustive.
› K-12
E-learning › Computing
Platforms
› Arts & Humanities
› Test Prep
Note: The list is not exhaustive.
25.41 UDEMY
25.41.1 Business Overview
Udemy is an US-based online learning platform, which offers learning courses for
professionals and students. The platform has more than 50 million students and
57,000 instructors teaching courses in over 65 languages. It has over 295 million
course enrollments, with students and instructors coming from over 190 countries
and more than 60% of the students located outside US. The company is
headquartered in San Francisco, California.
› Development
› Business
› IT & Software
› Office Productivity
› Personal Development
E-learning
Platforms
› Design
› Marketing
› Lifestyle
› Photography
› Music
25.42 SKILLSHARE
25.42.1 Business Overview
E-learning › Animation
Platforms
› Design
› Illustration
› Lifestyle
› Business
› Writing
Note: The list is not exhaustive.
25.43 UDACITY
25.43.1 Business Overview
Udacity is a for-profit organization founded in June 2011. The company offers online
education courses to over 160,000 students across more than 190 countries. While
originally focused on offering university style courses, it now focuses on more
vocational courses for professionals.
› Artificial Intelligence
› Cloud Computing
E-learning
Platforms
› Data Science
› Business
› Autonomous Systems
› Career
Note: The list is not exhaustive.
› Software Development
› IT Ops
› Business Professional
Note: The list is not exhaustive.
25.45 ALISON
25.45.1 Business Overview
› Technology
› Language
› Science
› Health
E-learning
Platforms
› Humanities
› Business
› Math
› Marketing
› Lifestyle
Note: The list is not exhaustive.
25.46 BABBEL
25.46.1 Business Overview
E-learning
Platforms
› Language Courses
25.47 TREEHOUSE
25.47.1 Business Overview
› Web Development
› PHP
25.48 UNACADEMY
25.48.1 Business Overview
› Web Development
› PHP
25.49 DUOLINGO
25.49.1 Business Overview
E-learning
Platforms
› Language
REPORT SUMMARY
289 www.arizton.com Arizton 2020
E-LEARNING MARKET
26 REPORT SUMMARY
26.1 KEY TAKEAWAYS
› The scope of the e-learning market has been increasing on account of sweeping trends
witnessed in the past two decades in the corporate, academic, and educational sectors
due to globalization, talent migration, and consistent improvements in competencies and
individual talent grooming.
› New frontiers for growth for vendors will likely be m-learning, deployment of AR, and
the increased adoption of cloud infrastructure for hosting applications to derive
scalability.
› The growth in the internet and mobile & smartphone penetration is the fundamental
drivers the e-learning market. This has not only revolutionized the delivery mode of
content but also evolved the method by continuously improving bandwidths and
reducing data prices.
› With the rising internet and smartphone penetration, the demand for seamless
connectivity between electronic devices is also on the rise. Evolving cloud infrastructure
and low data prices driven by huge volumes are turned out to be major drivers in
strengthening connectivity as they eliminate several problems associated with cost,
scalability, security, and efficiency
› A majority of students shift to the US, Australia, the UK, and Canada for higher education
as these countries host some of the most prominent centers for academic innovation and
exciting professional opportunities. Due to lack of ample cost-effective technology,
implementation skills in the US, Europe, and other developed countries and a high labor
cost in regional markets, many of corporations tend to outsource their work too low-labor
cost markets to improve their bottom-lines and strengthen their balance sheets.
› Digitization initiatives have gained importance across the world both in the government
and private sectors. Schools and governments are undertaking ambitious implementation
plans pertaining to online tutoring, digital content delivery, and conversion of existing
learning content into the digital format.
› Training and testing constitute a crucial aspect of any pedagogy. Training involves the
interaction of the user with the courseware or LMS systems and includes a wide variety
of audio and video content that can be streamed or stored as per the learner’s
requirement.
› Testing, on the other hand, involves those resources that are meant to gauge the level of
proficiency attained by the learner through professionally organized or administered,
time-bound tests.
› The corporate e-learning market, which generated $42.98 billion in revenues in 2018, is a
major market driven by an increased emphasis on talent upgrading and retention. Also,
globalization is mandating a different set of functional and language skills for the critical
workforce as companies expand their business presence across geographies.
› Vendors must keep a continuous track of pricing of new entrants; while price-based
competition is not recommended, attractive prices can well detract buyers, and the same
must be effectively mitigated with innovation and product development. Achieving scale
is another challenge that can be addressed only by gaining a reasonable degree of
popularity.
› Over the past few years, there has been a consistent rise in price-based competition
among vendors with the advent of small and medium-scale players that are able to
efficiently optimize their cost structures, especially through crowdsourcing the content
or co-creating the same with an engaged audience.
› Dearth of adequate trainers’ faculties both in terms of quality and quantity is a major
market challenge. While countries such as India, China, and Indonesia represent a
significant potential market in terms of learners, there is a shortage of qualified and
certified instructors, thus warranting the need for platforms that can facilitate the broader
reach of the curriculum.
› Skill development is a major focus area for governments with the long-term
implementation of continuous e-learning programs supplemented by instructor-led
models found to be effective. Ensuring the workforce’s skill upgrading and better
productivity will help countries build medium to long-term business competitiveness.
27 QUANTITATIVE SUMMARY
27.1 MARKET BY GEOGRAPHY
NORTH AMERICA 71.22 85.08 98.20 108.88 118.81 128.45 139.40 11.84%
LATIN AMERICA 5.72 6.71 7.70 8.38 8.98 9.60 10.22 10.15%
MIDDLE EAST & AFRICA 2.64 3.07 3.51 3.92 4.40 5.01 5.72 13.78%
Source: Arizton
PACKAGED CONTENT 92.40 108.57 124.04 135.73 146.53 157.05 167.58 10.43%
Source: Arizton
NORTH AMERICA 45.28 52.62 59.00 63.44 67.04 70.07 73.39 8.38%
LATIN AMERICA 3.06 3.57 4.06 4.39 4.68 4.97 5.25 9.42%
MIDDLE EAST & AFRICA 1.73 1.95 2.15 2.32 2.50 2.73 2.98 9.49%
Source: Arizton
27.2.2 LMS
NORTH AMERICA 16.18 20.58 25.27 29.74 34.41 39.38 45.16 18.66%
LATIN AMERICA 1.66 1.95 2.24 2.44 2.62 2.81 3.00 10.44%
MIDDLE EAST & AFRICA 0.48 0.61 0.75 0.90 1.09 1.33 1.63 22.48%
Source: Arizton
27.2.3 Others
Table 106 Global Other Delivery Modes Market by Geography 2019−2025 ($ billion)
NORTH AMERICA 9.76 11.87 13.94 15.69 17.36 19.00 20.84 13.48%
LATIN AMERICA 1.01 1.20 1.40 1.54 1.68 1.82 1.97 11.78%
MIDDLE EAST & AFRICA 0.43 0.51 0.61 0.70 0.81 0.95 1.11 17.41%
Source: Arizton
Source: Arizton
27.3.1 Self-paced
NORTH AMERICA 46.85 57.02 67.01 75.58 83.87 92.13 101.53 13.76%
LATIN AMERICA 2.48 2.95 3.42 3.77 4.09 4.43 4.77 11.53%
MIDDLE EAST & AFRICA 1.06 1.30 1.55 1.81 2.11 2.51 2.98 18.77%
Source: Arizton
27.3.2 Instructor-led
NORTH AMERICA 24.37 28.06 31.20 33.29 34.95 36.32 37.87 7.63%
LATIN AMERICA 3.24 3.77 4.28 4.61 4.89 5.17 5.45 9.03%
MIDDLE EAST & AFRICA 1.58 1.78 1.96 2.12 2.28 2.50 2.74 9.68%
Source: Arizton
Source: Arizton
27.4.1 Training
NORTH AMERICA 48.95 57.74 65.78 71.96 77.45 82.56 88.30 10.33%
LATIN AMERICA 4.57 5.35 6.11 6.63 7.08 7.55 8.01 9.80%
MIDDLE EAST & AFRICA 2.13 2.46 2.77 3.05 3.38 3.79 4.26 12.23%
Source: Arizton
27.4.2 Testing
NORTH AMERICA 22.26 27.34 32.42 36.92 41.36 45.89 51.10 14.85%
LATIN AMERICA 1.15 1.37 1.59 1.75 1.89 2.05 2.21 11.47%
MIDDLE EAST & AFRICA 0.50 0.62 0.74 0.87 1.02 1.22 1.46 19.36%
Source: Arizton
27.5 END-USERS
HIGHER EDUCATION 38.36 45.57 52.78 58.67 64.45 70.44 76.67 12.24%
Source: Arizton
27.5.1 Corporate
NORTH AMERICA 20.00 24.54 29.07 33.06 37.01 41.02 45.63 14.73%
LATIN AMERICA 1.62 1.94 2.27 2.53 2.77 3.02 3.29 12.52%
MIDDLE EAST & AFRICA 0.93 1.11 1.30 1.48 1.69 1.96 2.29 16.14%
Source: Arizton
Table 115 Global Higher Education E-learning Market by Geography 2019−2025 ($ billion)
NORTH AMERICA 16.75 19.65 22.28 24.25 25.96 27.54 29.30 9.78%
LATIN AMERICA 1.66 1.93 2.19 2.36 2.51 2.65 2.79 9.03%
MIDDLE EAST & AFRICA 0.81 0.93 1.04 1.15 1.27 1.43 1.60 12.16%
Source: Arizton
27.5.3 K-12
NORTH AMERICA 17.39 20.63 23.63 25.98 28.12 30.14 32.41 10.93%
LATIN AMERICA 1.35 1.58 1.81 1.97 2.11 2.25 2.40 10.06%
MIDDLE EAST & AFRICA 0.43 0.50 0.57 0.63 0.71 0.80 0.90 13.03%
Source: Arizton
27.5.4 Government
NORTH AMERICA 9.37 10.97 12.41 13.47 14.40 15.23 16.17 9.53%
LATIN AMERICA 0.78 0.89 1.00 1.06 1.10 1.15 1.19 7.37%
MIDDLE EAST & AFRICA 0.30 0.35 0.39 0.42 0.46 0.51 0.57 11.06%
Source: Arizton
27.5.5 Vocational
NORTH AMERICA 7.71 9.30 10.83 12.11 13.32 14.52 15.88 12.80%
LATIN AMERICA 0.32 0.37 0.42 0.46 0.49 0.52 0.55 9.85%
MIDDLE EAST & AFRICA 0.16 0.19 0.22 0.24 0.27 0.31 0.35 14.04%
Source: Arizton
PACKAGED CONTENT 45.28 52.62 59.00 63.44 67.04 70.07 73.39 8.38%
Source: Arizton
Source: Arizton
Source: Arizton
27.6.4 End-users
HIGHER EDUCATION 16.75 19.65 22.28 24.25 25.96 27.54 29.30 9.78%
Source: Arizton
27.7 APAC
27.7.1 Delivery Mode
PACKAGED CONTENT 28.25 34.03 40.26 45.96 51.46 57.05 62.05 14.01%
Source: Arizton
Source: Arizton
Source: Arizton
27.7.4 End-users
HIGHER EDUCATION 13.07 16.07 19.45 22.74 26.14 29.80 33.41 16.93%
Source: Arizton
27.8 EUROPE
27.8.1 Delivery Mode
PACKAGED CONTENT 14.07 16.40 18.56 19.62 20.86 22.25 23.90 9.23%
Source: Arizton
Source: Arizton
Source: Arizton
27.8.4 End-users
HIGHER EDUCATION 6.07 6.99 7.82 8.16 8.57 9.02 9.56 7.87%
Source: Arizton
PACKAGED CONTENT 3.06 3.57 4.06 4.39 4.68 4.97 5.25 9.42%
Source: Arizton
Source: Arizton
Source: Arizton
27.9.4 End-users
HIGHER EDUCATION 1.66 1.93 2.19 2.36 2.51 2.65 2.79 9.03%
Source: Arizton
Table 135 Middle East & Africa Market by Delivery Mode 2019–2025 ($ billion)
PACKAGED CONTENT 1.73 1.95 2.15 2.32 2.50 2.73 2.98 9.49%
Source: Arizton
Table 136 Middle East & Africa Market by Learning Mode 2019–2025 ($ billion)
Source: Arizton
Table 137 Middle East & Africa Market by Function Type 2019–2025 ($ billion)
Source: Arizton
27.10.4 End-users
Table 138 Middle East & Africa Market by End-users 2019–2025 ($ billion)
HIGHER EDUCATION 0.81 0.93 1.04 1.15 1.27 1.43 1.60 12.16%
Source: Arizton
28 APPENDIX
28.1 ABBREVIATIONS
› AI - Artificial Intelligence
› AR - Augmented Reality
› B2B - Business-to-Business
› B2C - Business-to-Consumer
› UX - User Experience
› VR - Virtual Reality
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