Pepetua, Vince Patrick L.

(BSHM 2B)

STRATEGIC MANAGEMENT

1. Aside from the definition given, what are other characteristics of goods and services that
makes the different from one another.

-I figure, it will depend upon the enthusiasm of what deftly is required the most by the
customers. Like for example, if it summer season the offices that will be purchased the most
are those that are near beaches or a coastline resort. Same goes for various things that are
available during that time.

2. Give some of managerial responses to the problems of building brand loyalty in tourism and
hospitality organization.

-What I can propose is reaching the lucky people. If an administrator picks the ideal
individual for work, its results will probably incredible. It moreover applies to the guest
wherein, by what strategy will they assurance and help the guest to their fullest.

3. Discuss why an understanding of the characteristic features of tourism and hospitality is

important to managers operating in this sector.

-Acknowledging what kind of properties a movement industry and neighborliness is a

colossal impact on how an affiliation can manage the weight in a resistance between
associations. They can misuse what ascribes various affiliations don't have to help their own.