addressing homelessness in Peoria, Illinois

through digital solutions

+
 Invisible Homelessness
Social Determinants of Health Self Sufficiency Matrix (SDoH SSM)

estimated to be 1.65% of US population

usually between 18 and 50 years of age

over 5 million people

couch surfing
sleeping in cars
2018 PIT count was about 0.2% of US population (552,830 people)
Brian Jaqueline Benish Daniel Eleanor
Lee Rojas Siddiqui Villalobos-Terrazas Ravenwhite
not accessible
for everyone
easily lost
forgotten
not specific
outdated
The Problem People experiencing homelessness
feel as though they have little control of their own situation.

People experiencing episodic, transitional or invisible homelessness,

do not have easy access to the same quality of information and support
when seeking resources.

How might we empower people

experiencing housing instability
to take control of their own information
and connect themselves to the
resources that are most valuable to them?
is a web app
that will direct people seeking help
to programs, resources, and services
that are most valuable to that individual,
giving them more agency to improve their
circumstances earlier on in the process.
Jaden Olsen, 28
experiencing invisible homelessness
laid off his job at CAT
currently working odd jobs and temp jobs
still couldn’t afford rent
crashing at his older brothers couch
trying to find another stable line of work

Our solution makes it easier

for him to find resources he qualifies for
and keep track of his tasks and progress.
 family never needed public assistance

5
violence at home

graduated college $25k in debt

drinks but keeps it under control for work

lost his job and health insurance to COVID-19

2
application for unemployment is delayed

SDoH SSM
late on loan payments

moves in with his brother temporarily

tensions rise as stay at home order is extended

notices that he’s drinking a lot more often

public assistance is foreign to him

hears about ResourceFull

checks it out + decides to make an account

finds more services relevant to him

admits alcoholic habits in a daily check

nudged to attend an AA meeting

reminded about mile markers

moves into his own place

4

begins applying to remote work

 family never needed public assistance

5
violence at home

graduated college $25k in debt

drinks but keeps it under control for work

lost his job and health insurance to COVID-19

2
application for unemployment is delayed

SDoH SSM
late on loan payments

moves in with his brother temporarily

tensions rise as stay at home order is extended

notices that he’s drinking a lot more often

public assistance is foreign to him

hears about ResourceFull

checks it out + decides to make an account

finds more services relevant to him

admits alcoholic habits in a daily check

nudged to attend an AA meeting

reminded about mile markers

moves into his own place

4

begins applying to remote work

 family never needed public assistance

5
violence at home

graduated college $25k in debt

drinks but keeps it under control for work

lost his job and health insurance to COVID-19

2
application for unemployment is delayed

SDoH SSM
late on loan payments

moves in with his brother temporarily

tensions rise as stay at home order is extended

notices that he’s drinking a lot more often

public assistance is foreign to him

hears about ResourceFull

checks it out + decides to make an account

finds more services relevant to him

admits alcoholic habits in a daily check

nudged to attend an AA meeting

reminded about mile markers

moves into his own place

4

begins applying to remote work

 family never needed public assistance

5
violence at home

graduated college $25k in debt

drinks but keeps it under control for work

lost his job and health insurance to COVID-19

2
application for unemployment is delayed

SDoH SSM
late on loan payments

moves in with his brother temporarily

tensions rise as stay at home order is extended

notices that he’s drinking a lot more often

public assistance is foreign to him

hears about ResourceFull

checks it out + decides to make an account

finds more services relevant to him

admits alcoholic habits in a daily check

nudged to attend an AA meeting

reminded about mile markers

moves into his own place

4

begins applying to remote work

 family never needed public assistance

5
violence at home

graduated college $25k in debt

drinks but keeps it under control for work

lost his job and health insurance to COVID-19

2
application for unemployment is delayed

SDoH SSM
late on loan payments

moves in with his brother temporarily

tensions rise as stay at home order is extended

notices that he’s drinking a lot more often

public assistance is foreign to him

hears about ResourceFull

checks it out + decides to make an account

finds more services relevant to him

admits alcoholic habits in a daily check

nudged to attend an AA meeting

makes it to two months sober

moves into his own place

4

begins applying to remote work

MULTI-SIDED
PLATFORM
individuals experiencing
invisible, episodic,
& transitional homeless caseworkers

people at risk resource providers

of homelessness
donors
people who have not
yet been identified as volunteers
homeless by the relevant
agencies

receiver end provider end

Unlike a caseworker
it can reach people earlier on
in their descent on the SDoH SSM
so it has the potential to assist
a much broader group of people.

Unlike 211
it is uniquely positioned to help people
track their own goals and give feedback
on the success of services, as well as
generate real time community needs
analysis and predictive models of need.
 software code

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progress resource
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notes
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 software code

k ing res
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o pl e s e

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p e

progress resource
tracking matching

eworke
as
c

e r servic
h
es
ot

notes
rs do
e e n
touch points

or
volunt

s
data types
community orgs
 software code

k ing res
e ou
o pl e s e

rces
p e

progress resource
tracking matching

eworke
as
c

e r servic
h
es
ot

notes
rs do
e e n
touch points

or
volunt

s
data types
community orgs
 software code

k ing res
e ou
o pl e s e

rces
p e

progress resource
tracking matching

eworke
as
c

e r servic
h
es
ot

notes
rs do
e e n
touch points

or
volunt

s
data types
community orgs
DEVELOPMENT COST

+
MARKETING COST

MAINTENANCE COST
≈

$90,160
 If a person experiencing
housing instability becomes
chronically homeless they cost
$35,578 per person per year.

Chronic Homelessness

SDoH SSM 1 2 3 4 5
 jail
ambulance
mental health care
emergency shelter
emergency room
Chronic Homelessness

SDoH SSM 1 2 3 4 5

If a person experiencing
housing instability is housed
with public assistance they cost
$12,800 per person per year.
save $22,778 per person per year

break-even point:
preventing 4 individuals
from moving down the SDoH SSM
THANK YOU