Professional Documents
Culture Documents
WOMEN IN
PROPERTY KIM
FACLIER
BUSINESS (UN)USUAL
Returning to the office
BOLD, FEARLESS & FEMALE
Women dominate property market
MASTER INVESTOR KIM FACLIER
Y Property Professional
ou are unique! And what drives your zeal and dedication
Faclier began her career in property in her early 20’s, but this
possibilities. For others, bravely hewing their own path
Female Pioneer Challenging the Status Quo
only after she’d spent a couple of years playing professional
squash on the circuit in Europe and the UK. Her initial dreams
journey. One such maverick in the making is this month’s of becoming a dentist were tempered by a reluctance to have
Master Investor, Kim Faclier. her travel experiences diluted and to be chair-bound in a single
location, so she decided instead to become a dental hygienist,
Kim has an unquenchable thirst for expansive networking qualifying from Stellenbosch University with distinction, and
across a global landscape, vigorously interacting with a diverse thereafter weighed up her options of joining her uncle in the
range of people and leaning into her exceptional role models. movie business.
Purpose-driven and passionate about squeezing the most out
PROFILE of every hour of the day, her family roots have laid a unique This entrepreneurial and charismatic industry leader has
foundation for her positioning as a “Go Giver” instead of a “Go the unique ability to marry deals with consummate skill and
Full Name: Kim Faclier Getter”. creative insight. A master of professional match-making, her
reputation as a global connector has left its’ indelible mark on a
Faclier, Managing Director of Property at GoIndustry slew of global business outcomes as she walks with commercial
Company: GoIndustry DoveBid SA DoveBid, and multi award-winning property guru has worked
(Pty) Limited giants with the relaxed ease and serene confidence that are a
in the commercial, residential, industrial and auction property playbook for women around the world running multinational
sector for over 25 years. corporate ventures.
Current Position: Managing Director “My journey through the property and business leadership
of Property Whether arranging exquisite Cape Town experiences
spheres has gifted me with the opportunity to touch down in for international contacts or crafting a union between a
over 70 countries over the last 30 years. I have been blessed tech disruptor and a leading global search engine, Faclier
to experience multiple cultures, soak up exquisite vistas and tackles every challenge with “Energizer-Bunny” energy and
Hobbies: Running, cycling, hiking, yoga
build an ever-expanding family of personal and professional astonishing aplomb.
& jumping on my trampoline! Love relationships that enrich my life every day. I wake up
being outdoors and in nature. emotionally and physically energized by the collective brains “Working with various people has taught me two very
Travelling without a doubt! I’ve visited crucial skills in the property business, intuitiveness and
more than 70 countries to date, with intellectually nourished each night.” analytical decision-making. As a result, I have been practising
many more to go! Documenting these effective strategies and skilful negotiations in the industry,
“Above all accolades and awards I have received, my most which continues to work well for me. Operating with integrity
adventures through the lens of my cherished possessions are the values instilled in me by my and negotiating formidable deals entails deploying a perfect
career remains a highlight. loving parents. Senses of empathy, kindness, humility, integrity, blend of art & science, I pride myself having played in the sweet
respect for diverse opinions, unbridled ambition, belief in self spot between the two for many years.”
and a work ethic that is a legacy to their exemplary parenting.
Favourite building: Antoni Gaudi
‘Sagrada Familia” in Barcelona is In 2015, Liquidity Services’ GoIndustry DoveBid Property
All these are qualities of an industry leader driving the property Auction Marketplace under her leadership received the “Fast
beyond exquisite, Santiago Calatrava’s division of GoIndustry DoveBid SA (Pty) Limited. The African Growth Award” from South Africa’s National Business Awards.
masterpieces across the globe, representative of Liquidity Services with decades of experience
especially ‘The Oculus’ in New York & of in the corporate , government, real estate, retail and legal “By utilizing the company’s proprietary, in-house online
course, Frank Gehry’s world-renowned sectors and who held their first multiple property online auction technology, our team successfully opened up access
attractions are right up there too! Saint auction over nine years ago in 2011. for many property transactions to a highly targeted and
relevant audiences of international bidders. This competitive
Basil's Cathedral, in Red Square, process not only increased asset sale prices, but also delivered
The company opened its doors in Cape Town in 2001,
Moscow, Russia and Angkor Wat, Siem huge returns on investment for our clients comprising of large
spearheaded by auction veteran, John Cowing, who hosted the
Riep, Cambodia were spell-binding to continent's first online auction in 2004, thereby introducing corporate companies, government, and parastatals.”
witness as well! this specialised disposal process to the South African market.
Liquidity Services Inc (LSI), listed on the NASDAQ stock A woman in leadership
Favourite book: I love anything exchange, is a global leader in surplus asset management
interesting and inspiring, biographies solutions. With multiple online marketplaces, they In the world we live in, particularly on the African continent,
as well as autobiographies. specialise in a wide variety of services tailored for there are glaring institutionalized hinderances which have
surplus asset classes across all the major industries. historically stunted the social development and economic
Marital status: Single, still waiting for growth of the continent, most markedly obvious in the
GoIndustry DoveBid recently became part of handicapped traditional and diminished role of women
the right man!
AllSurplus, an intuitive, state-of-the-art website that in leadership. Women like Faclier are actively and rapidly
Children: My 4 G-d children aggregates all assets of the Liquidity Services dismantling the myth of women’s primary place being the
completely own my heart! Eden, 19, marketplaces and furthermore allows for managed home and following obediently in the footsteps of their male
or self-direct sales processes. With over $8 billion in counterparts.
Leo, 16, Lily 13 and Adam, 11!
completed transactions, AllSurplus has over 3,6
million registered buyers and 14 000 sellers across
the globe.
4 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 5
MASTER INVESTOR
“Extraordinary leaders know that their From New Zealand’s Prime Minister, Jacinda Ardern, to
German Chancellor, Angela Merkel, Covid-19 continues to
focus needs to be on shine a light on women, paving the way for new thinking in
global leadership.
• Challenging the Process
• Inspiring A Shared Vision
• Modelling the Way
• Encouraging Others to Act amazing day with an informal cappuccino & dream dialogue
• Celebrating the Heart overlooking Camps Bay beach in Cape Town with Warren
CAREER HIGHLIGHTS
October 2010:
Winner - Five Star SA Woman Award
Awarded by Women’s Property Network
2012 – present:
Member - YPO one of the most prestigious organisations with
over 29000 members from 130 counrties
August 2012:
Winner - SA’ s Most Influential Woman in Business & Goverment
Awarded by CEO Magazine
2015:
Winner - Fast Growth Award
To Liquidity Services’ GoIndustry DoveBid
Property Auction Marketplace
Awarded by SA’s National Business Awards
8 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 9
COVER STORY WOMEN EMPOWERMENT
Empowering women in the property The way to go Moloto adds that now that she is working from the Corbett shared a story of how a Mauritius business man
comfort of her own home as a player in the property sector didn’t know to what role she would be best put in, because
Industry working online, she has freed up most of her time. “I’m
and giving courage to the vulnerable and not so motivated often sitting in my study room and I’m able to work on the way in which women deal with such encounters should
For many women, the business world is a daunting one numerous things like viewing property online, buying be very profound and not in any way change their focus.
to approach. According to CEO of Fitzanne Estates, Pearl women either in property or in other sectors. Women can
jointly seat together and advise each other about the ins property, hosting my podcasts with no pressure at all. That
and outs of each and every other sector and create safe has been amazing for me,” she adds. “I think the big thing for us as women is not to take these
the industry has endless list of rules and legislation, hoops encounters too seriously, they exist and we are about to
to jump through, and updates to follow. What cannot be spaces for women where innovation and motivation are the
order of proceedings. “By venturing into this business, I want to encourage come across a lot of them more often than not, and we need
disputed though is that the sector is also a tremendously every medical doctor, particularly single mothers who to keep our focus,” she says.
rewarding path, when taken smartly. Still, working harder work more than 37 hours at the hospital and are still
and smarter is oftentimes exactly what is needed to come For some, lack of knowledge is the only setback and
inconvenience in their journey, particularly in the property expected to be a mummy to their children, sister to their Corbett further says in underdeveloped or developing
out on top. Scheltema says, “doing business like a woman is siblings, etc. That it’s not too late to get the wealth you countries, especially in the African continent, these behaviours
precisely what makes you so powerful.” sector. This is something that Pearl Scheltema motivates
fellow women in the real estate industry to focus on and want.” should be expected. “In these countries there are instances
share among fellow beginners in the property sector. where they haven’t experienced women in property/business,
so the comments and not knowing how to deal with you as a
expect to speak to a man when looking for the boss. They woman comes from not understanding that they are dealing
would ask me to take minutes of a meeting or thought I “Lack of knowledge is the biggest challenge for women
in our sector. I place a big premium on training, and I think with someone that is in business,” she says.
was the secutary before realising I actually knew what I was The need to have conversations about women
talking about.That attitude has started to change, with men for all the ladies out there who act as scheme executives and empowerment is not brought about by non-existent
realising that women are a force to be reckoned with and doing the management work should all be knowledgeable, experiences or hallucinations over gender inequalities Be bold & win
that we should be taken seriously,” she says. and/or injustices. Something somewhere is happening,
to be ready,” says Scheltema. if it does not do the damage now, it might be about to, “If you can use your femininity, your women compassion
It goes without saying that businesses in the real estate or might be inciting one. And yes, it must have happened traits, the love that we feel and you can frame that with
sector should start normalising the support of women in that a woman has been made to feel unworthy of being being free and hard, men don’t know what to do with it.
what we usually see and read, especially pertaining to the One minute you tell them how amazing they are and the
real estate sector and about the ins and outs of this sector. to stand and claim your ground. Do It Now! next you getting the best deal you’ve ever got, it sounds
the fore runners of the real estate businesses, especially For instance, sectional title schemes are governed by the manipulative but it actually isn’t,” says Corbett.
because they are now the most property buying gender in sectional titles act, information of which is available online According to Bronwyn Corbett, CEO of GRIT, it takes Corbett concludes by saying that women have the power
the history of the real estate and property. for sectional title scheme managers and every other person a single meeting where there is one woman with more to win in business. She says the power to run businesses
in this realm. than 10 men to realise the status quo. “In the commercial lies not in the idea of being strong, manly, and throwing
TPN credit bureau co-founder and managing director, testosterone around - it is not limited to that. Give it love,
Michelle Dickens says men and women in the property “So, if you are about to enter the scheme as a trustee, it is
sector are almost equal in terms of property buying since important that you be as knowledgeable as possible about and I would think to myself ‘where have the women gone?’ “We can bring the edge of a woman into the meetings,
around the 2000s. this business. Scheme legislation is readily available, there and these are interesting AHA! moments,” says Corbett. where we can bring out traits like listening, empathy,
are also many other places or cyber places where you can compassion to win this game.”
“Looking at property ownership and precisely women get training online. Together with the National Association
in property, we have observed the trend of the number of of Management Agents, Paddox and the Estate Agents
women buying property in South Africa in comparison to
that of men from the 1970s.” adds.
“I wanted to know how many women buy property in the Build your strengths
1970s decade, and from only 27% in the 1970s, and between
2010 and 2019 we just peeped over 50%. Meaning 50% of Owning your strength and understanding your
properties purchased in South Africa are bought by women. foundation in this sector is equivalent to amazing rewards
Whether this is for home ownership, or even family holiday for your business. It means you understand where the
homes, it is all equally important and fantastic,” she says. business is going and to which direction to steer. The
According to Dickens women are the largest group of
property buyers in South Africa today. However, BBM Law It is through various avenues within the real estate sector
director Marina Constas, says this is despite the fact that that medical doctor, single mother and real estate investor,
they are still underrepresented, largely unacknowledged Dr Miranda Moloto found direction towards reaching the
and unheard in the property sphere.
“Women may be snapping up properties, but they are “I come from a background of medicine, where hard work
still being left out in the cold when it comes to holding
leadership positions and having their voices heard in the
or in hospital does not translate to the wealth, money and/
from tenants and owners to trustees, women are ignored feet for not so much of a reward as compared to what the
and even bullied in what is still a largely male-dominated
industry,” Constas, says.
10 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 11
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Our new reality Tech soltuions to Covid restrictions “If you have a much larger camera, it means you have a
Virtual property tours & transactions With the enforcement of the lockdown restrictions,
the real estate industry has changed across the globe.
bigger sensor and ultimately you have more space to allow
the light to hit which means you are going to catch a much
nicer image than you would have on your iPad,” He said.
As a result, getting used to the idea of not attending any
SIDIMA MFEKU meetings in-person or not physically viewing a property,
has become more normalized and even expected. Why virtual tours?
• Another resource for potential buyers
tour company, VPiX 360®, Bart Wilson says since the • Less showings or “open house” for sellers
announcement of the lockdown he got the impression that
Traditionally, the •
•
Covid-proof
Greater accessibility
probably play with the dogs. Well, the world is not standing
property market has still, in fact business has boomed despite the lockdown. He
• Increasing audience size & reach
says he started getting more phone calls and emails than
been the last to digitize usual. Digital Business Cards
“It was interesting to see the whole planet working and
their operations and adapting to the immediate closure of action and business
Specialising in digital business card software
development in the real estate sector is the Meishi group,
activity, through the tech and internet,” says wilson. “Thank
to make the change you to the tech admin that were able to head the call of real
who have developed software for digital business cards, to
be used with databases, clients and contacts from virtual
estate virtual viewing. When we were asked about it, we
completely to virtual never thought twice about getting on it, including virtual
networking events.
Gone are the days of physical business cards, which are
conferencing via zoom and other virtual communication
services. However, various platforms,” Wilson said.
thrown in the bin as soon as you turn your back. Using
digital business cards means you not only engage with new
business recently shared “Virtual tour cameras are just tip of the iceberg of what
we do. We run a real estate family of software for real estate
“We help companies with their tours, by attaching their
virtual tour links on their cards and software. We also do
what they have contributed in agents, brokers, property owners around the world. Ours
is to paint a picture of how these industry players can take
digital business card, we do business reports, and analytics
in the industry in a Let’s Talk tour cameras, makes software that lets estate agents create
virtual tours. They train agents on how to use their devices Virtual Property Transactions
Property Webinar, ‘How Proptech is and ultimately play with others in the industry. “We plug
and play with the world real estate players.”
Quoin Online has developed an online property platform
which handles each stage of the transaction process, from
rapidly changing the property world’. Like your physical property, any online presence attached
to your name is your property and your responsibility. industry with boosting the rental and sales markets and
It is therefore important that you take full charge of your creating better accessibility in the market. Virtual tours and
property, gathering every bit of information about it, good transactions aren’t only for use during Covid restrictions, it
or bad. helps you to cast a wider net when engaging with agents,
Like every other internet connection, virtual tours are buyers & sellers from across the globe.
bound to lose signal or just not work as smoothly as you
would have loved and preferred them to. Well, Wilson says unprecedented convenience, but also addresses problems
it is very important to know “how real estate friendly is around mobility, accessibility and the ability to transact
your property technology.” without a “middle man” and gives potential buyers and
tenants direct access to sellers and landlords.
Use advanced devices around are brought to one system where people can view
The use of cellphone cameras might be the it, via virtual tours. All stages of the property transaction can
bigger issue here. The camera sensor (CCD) be completed online, from due-dilligence to accepting an
on your mobile phone or 1-shot camera is
teensy/tiny to capture a lot of pixels, as a
result the pictures of the shots are not as
great as preferred. takes understanding of the internet and playing around
“Advanced 360 pro cameras are the with your tech devices. Here, everyone can be an expert.
way to go with their big sensors. The
cost is more, but it’s for the best.
Your tours will look so much
SOURCE Quoin Online, Meishi, VPiX 360
better,” says Wilson.
14 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 15
28 26 24
AUG/SEP 2020 17
GETTING STARTED
Financial independence
“W Avoid mixed-use suburbs
e see many young career women buying now
houses at a much higher rate high-crime areas. What it does mean is that women are
Examine Safety Features
than single men, and in some and townhouses in secure complexes over freehold
You should also examine the safety features of any home
you are viewing, including apartments and townhouses.
regions at an even higher rate homes.”
security lights, security gates, alarm systems and secure
than couples, as they seek Tips for single women currently hunting for the perfect
perimeter fencing can of course be installed after purchase,
but the costs can quickly mount up and you will need
Check out the area purchase – and make sure everything is installed before you
security. However, women take occupation. Alternatively, let your estate agent know
that you only want to view very secure properties.”
have much more particular Many single women prefer homes above the second
everyone is home from work. You should also try to get
security requirements when feedback from current residents about how they feel
for an attached garage with a door leading directly into the
about living there. Facebook and other social media can
choosing a home. be a great way to ask for these opinions.” interior. “This limits your potential exposure at a vulnerable
point like a front door, while remote-controlled gates and
garage doors also obviate the need to get out of your car to
Get the local crime stats gain entry to your property.
You can get stats from the local community policing
forum (CPF), an active local security company or a
reputable local estate agent. “There are no completely home join the First-Time Virtual Masterclass on Wednesday
crime-free areas but you need to look at what type of 14 October 2020.
criminal activity is occurring. And don’t try to judge the
area from the regional crime stats online. These are often
out of date and in any case cover a very broad area.” SOURCE RealNet & Lighstone
18 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 45
LEGAL
POPIA Unpacked
Y
Bottom line, adds Haynes, is that the days of routinely
property site, scrolling back to that house on the corner collecting and then storing personal information are over
and responsible parties must conform to the practice of
reductions in the repo rate and you click on the standard less is more by only collecting personal data for justified
information form which is a pre-requisite to you being able to purposes.
receive a link to a virtual viewing, which admittedly you need
Prospective buyers, sellers, tenants, landlords
thought, you complete the usual ‘what is your name, surname,
cellular number and email’ press send, and boom the link is Few prospective buyers are aware of their rights in
During lockdown online buying sent to you and you sit back, watch and pause and watch terms of how personal information may be used; that
they are entitled to the option to ‘opt-in’ and/or bar, in
has become the way to do and But in the coming weeks advertisements keep on coming,
this instance the estate agency, from using your personal
information.
view things, but before you and coming and coming, each one seemingly more personal
than the last - emails addressed to you personally suggesting It is worthwhile noting that personal information
press send on that online form, is a very broad term. POPIA lists some examples,
which include demographic information, personal
your right to the protection of big data is being commercialised, but as the emails keep
coming you soon became annoyed by the fact that you never
records, biometrics, personal opinions and identifying
how your ‘details’ are collected ‘opted-in’ to receive the emails and the ‘personal touches’ are
now starting to make you feel somewhat uncomfortable since
personal information” as comprising of personal
information pertaining to religious beliefs, race or ethnic
and processed is something you they are coming from an estate agent whom you have never
even spoken to.
origin, trade union membership, political persuasion,
health or sex or biometric information and criminal
should be aware of. As should Stephan Haynes, from Gillan & Velhuizen Inc expands on
the responsible parties who why the Protection of Personal Information Act (POPIA) is very
important for real estate players, and property buyers and
“Most importantly, the processing of special personal
information is prohibited without the consent of
the data subject and may only be processed if the
Real estate players information must be obtained directly from you unless
they contravene the provisions the information contained is derived from a public record
or has deliberately been made public by yourself. For this
You are also encouraged to include compliancy clauses in
of the Protection of Personal your service agreements with third-party vendors and should
reason, Haynes warns data subjects to carefully consider
the personal information you publish online as you may
review all such existing contracts to ensure compliance.
Information Act. unwittingly be making your personal information ‘fair
game’.
For an entity to become compliant with POPIA the following
Roll on Level 1 where you can go back to strolling
through a show house on a wintery Sunday afternoon
1. Educate Executives on the “do’s and do not’s” of POPIA; with your wife, and choose whether or not to leave your
2. contact details - but given the current circumstances we
3. Review and update your Policies (Privacy Policy; Data find ourselves in, at least you can be more informed as to
Protection Policy, Personal Information Sharing Policy, your privacy rights before you click on that next online
BYOD; Password Policy; Document Retention Policy, Etc.); form.
4. Review and update Operations Contracts;
5. Review and revise internal policies and practices. If you suspect your personal information is being
abused, you would be wise to seek advice either from
Furthermore, the Act states that personal information may an attorney or report any mis-use of your details to the
only be processed if:
on becoming compliant with the regulations it would be
• “processing is necessary to carry out actions for the wise to get legal advice or visit POPI Compliance.
conclusion or performance of a contract to which the data
subject is party;
• protects the legitimate interests of the data subject;
processing complies with for the proper performance of a
public law duty by a public body;
• for pursuing the legitimate interests of the responsible party
or of a third party to whom the information is supplied”. SOURCE Gillan & Veldhuizen Inc
20 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 21
INVESTOR INTELLIGENCE
Unlocking relief the loan and does not extend it beyond that period or you
will just attract more interest,” says Coetzee.
“T
he current economic climate is challenging for all you avoid going into arrears and tarnishing your payment no additional costs.
of us. Many have lost their jobs, have had salary record. “Such relief will still attract interest and compound Repayments are adjusted monthly in line with the funds lending institution to make a careful assessment and to
reductions, or are unable to trade as they could in interest over the remaining term of the bond,” warns utilized over the remaining term of the bond. discuss terms before deciding on the best course.”
the past,” says Paul Stevens, CEO of Just Property. Coetzee. “It will also extend the repayment period of your
home loan beyond the original term of the loan.” If, after careful consideration, you decide that leveraging
While Stevens advises against dipping into your bond Getting a re-advance your bond is not the option for you, then selling your
If you want to go this route, he advises you to take Like an access bond, this allows you to withdraw from property, especially if you have equity in it, may be the
eases, leveraging a home loan can be a solution for those advantage of low interest rates and pay extra into the bond right thing to do. It’s a buyers-market in much of the
under severe strain. “But the decision needs to be carefully original registered home loan amount and the outstanding country, so if your property is priced right, it should sell.
considered,” he warns. balance.
“Agents are able to provide you with an objective, data-
Taking money out of your Access Bond In this case, says Coetzee, a formal application needs to driven valuation of your property. Honest, no-strings-
various options available: be completed, giving all income and expenditure details; attached advice can provide a valuable tool when making
as we’re currently in a low interest rate cycle. It’s the best this will be subject to normal credit vetting. Generally, the these big decisions; place your trust in property experts,
option if you need assistance creating liquidity during these interest rate originally negotiated remains in play, but no rather than hearsay from laypeople”, Stevens concludes.
A payment “holiday” on your home unprecedented times, says Coetzee. registration is required.
loan repayments
If you need access to credit in the short term, this will help Unlike the payment relief option, additional interest will
SOURCE Just Property
only attach should you withdraw these funds, and there are the new calculation is taken over the remaining period of
24 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 25
FINDING
Far from posing a threat to the longevity of the country’s The desirability of the Westbrook mega-estate was
tier cities, is a positive indicator of balanced and integrated exercising within an enclosed, access-controlled, fully
regional development.
Rising national incomes have brought home ownership “Now, more than ever, professional proactive property
within reach for a new generation, but the reality is that city management where safety, security, cleanliness and
real estate often remains a stretch too far. Owning a home in
a second-tier city – either as a permanent move or as a starter both homeowners and tenants who are searching for
home – is simply a more appealing option.
As second-tier cities Executive chief economist at Alexander Forbes Investments
Oosthuizen, managing director of Westbrook Property
second tier towns like Kimberley, Elizabeth, Plettenberg Bay and George are also raising the
This is where secure lifestyle estates like Westbrook
come to the fore, representing an unparalleled value
Bloemfontein, Polokwane and Port they evolve, these multi-generational estates found in
Elizabeth. asked include why Port Elizabeth shouldn’t be transformed
into southern Africa’s car manufacturing powerhouse, for
second-tier cities across South Africa are embracing
26 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 27
INVESTOR INTELLIGENCE
A
Tenants feel
So, how much of one’s salary should be allocated to rent
the national lockdown means that hot button topics or bond repayments each month? “The golden rule is that
you should spend a maximum of 30% on housing each
ignored. Industry experts are predicting a drastic rise in month. Why this amount? By limiting your expenditure
evictions in the near future, as tenants struggle to continue to 30% of your net salary you are ensuring that you have
the pinch
to keep up with rental payments.
-
nues
In terms of reducing spend on housing each month,
While evictions have been an ethical and legal ‘grey area’ Smee suggests downscaling and making sure that you have
during lockdown, Smee says that eviction lawyers are now
wish to do so. “Consider the current economic environment
be executed should the judge deem it just and equitable,”
notes Smee. environment – perhaps you are paying for space or
The topic of eviction remains ever contentious and is are not making use of but are paying a premium for.”
placing immense pressure on both landlords and tenants.
However, Smee urges landlords not to get ‘desperate’ when “Shop around in your area to compare prices. Other ideas
might be to rent out unused space in your property, for
example a garage to someone looking for additional storage
“Prior to lockdown, we saw supply outweighing demand space or even rent a bedroom out to someone that will then
is more important than ever before and I would strongly are renting, be sure to get permission in writing from your
appeal to landlords to do their due diligence before landlord prior to subletting any portion of the property” he
selecting a tenant for their property”. concludes.
28 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 29
31
OFFICE SERIES PART 2
As South Africa relaxes into alert level 2 of the national
Covid-19 lockdown, the further relaxing of restrictions and
Back to work as (un)usual reopening of the economy means more businesses will
be resuming operation and more employees returning to
work. While it may feel like life is getting back to “normal”,
businesses will have to ensure they are ready for the new
realities that come with operating during a pandemic.
F
or companies like Quoin Online, whose business model has
always been based on conducting property transactions
in the virtual sphere, this means kicking their operations to transact online and giving brokers, potential buyers and
into top gear rather than having to reinvent themselves. tenants direct access to sellers and landlords.
When lockdown was at its most restrictive, the challenge Quoin’s platform gives clients the option of comparing
for companies was how to manage a workforce operating multiple properties on their comparator site and taking a
remotely while maintaining productivity and ensuring the virtual tour of them. Rather than acting as a broker, through its
comparator site, Quoin Online enables tenants to directly view
all landlord vacancy listings within an area, price range, or size.
to return to the workplace or continue working remotely.
faced with the additional challenge of how to ensure they will to make a correct and informed decision.
be bringing back workers to a safe environment where they Quoin Online also gives clients direct online access to
are able to practise physical distancing and other required information and documentation, and allows clients to transact
health protocols. For these companies, the physical distancing directly with all sellers or landlords and draw up the required
requirement may necessitate having more space available – documentation within the portal by populating existing
but possibly for shorter periods of time, particularly if they are
and provides accurate information, eliminating manual
intervention and error.
The sad reality for some businesses is that they will close,
32 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 33
OFFICE SERIES PART 2
As South Africa relaxes into alert level 2 of the national
Covid-19 lockdown, the further relaxing of restrictions and
Back toQUOIN
work as (un)usual reopening of the economy means more businesses will
be resuming operation and more employees returning to
ONLINE
FTDF/T\ea\aeD_TaŠA6/T\;FU
work. While it may feel like life is getting back to “normal”,
businesses will have to ensure they are ready for the new
realities that come with operating during a pandemic.
F
or companies like Quoin Online, whose business model has
always been based on conducting property transactions
in the virtual sphere, this means kicking their operations to transact online and giving brokers, potential buyers and
into top gear rather than having to reinvent themselves. tenants direct access to sellers and landlords.
When lockdown was at its most restrictive, the challenge Quoin’s platform gives clients the option of comparing
for companies was how to manage a workforce operating multiple properties on their comparator site and taking a
remotely while maintaining productivity and ensuring the virtual tour of them. Rather than acting as a broker, through its
comparator site, Quoin Online enables tenants to directly view
all landlord vacancy listings within an area, price range, or size.
to return to the workplace or continue working remotely.
faced with the additional challenge of how to ensure they will to make a correct and informed decision.
be bringing back workers to a safe environment where they Quoin Online also gives clients direct online access to
are able to practise physical distancing and other required information and documentation, and allows clients to transact
health protocols. For these companies, the physical distancing directly with all sellers or landlords and draw up the required
requirement may necessitate having more space available – documentation within the portal by populating existing
but possibly for shorter periods of time, particularly if they are
and provides accurate information, eliminating manual
intervention and error.
The sad reality for some businesses is that they will close,
32 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 33
OFFICE
LEGAL SERIES PART 2
As South Africa relaxes into alert level 2 of the national
Covid-19 lockdown, the further relaxing of restrictions and
Back toQUOIN
Better work as (un)usual
protection reopening of the economy means more businesses will
will establish a price escalation entitlement. The ability to to be considered includes costs to provide access facilities
be resuming operation and moreto remote employees returning to with no
ONLINE
workers, security costs during periods
in a pandemic
materials should be discussed. Shipping and delivery routes access to site and cover for possible loss or delays incurred
work.
from While
the respective it may
suppliers must befeel liketo life
established deal is getting
in the supply chain.back to “normal”,
FTDF/T\ea\aeD_TaŠA6/T\;FU with possible border restrictions.
businesses will have to ensure they are ready for the new
5 Force majeure
realities
Given that thethat
presencecome
and impactswith operating
of Covid-19
7 Termination
during
are no that there
of the contract
The only certainty that has come with Covid-19 is
a pandemic.
will continue to be uncertainty, which makes
longer unforeseen, it is important to carefully review and it likely that parties may need to terminate the contract.
F
The conditions for termination should be clearly set out,
construction contracts or companies
event. The detail in
formalways
like
beendobased
contracts
Quoin
the Online,
wording
not expressly
whose business
is crucial,
on conducting
as somemodel
property
stipulate
has
standard
“virus”,transactions
“epidemic”
including notice requirements and the responsibilities and
procedures each party should undertake.
in the virtual
or “pandemic. sphere,
” Also this means
important to bearkicking
in mindtheir operations
is that claims to transact online and giving brokers, potential buyers and
into topthis
under gear rather
clause than having
generally allowtofor
reinvent themselves.but no
time extensions, tenants
parties direct
must access
considerto sellers andrisk
possible landlords.
areas, carefully review
When lockdown
additional was at its most restrictive, the challenge
related costs. theQuoin’s platform
provisions of thegives clients
contract andthe option
agree of comparing
to clear, balanced
Before Covid-19 became a global reality, few could have for companies was how to manage a workforce operating multiple
duties and properties on their “This
responsibilities. comparator
is whatsite and taking
makes projectsa
6
remotely whiletomaintaining
Insurance be considered productivity
for proper andcover
ensuring the
relating virtual tour of them. Rather than acting as a broker,
successful, rather than iron-clad contracts”, says Herholdt,through its
to certain unforeseen events comparator
“A site, Quoin
collaborative Online
approach and enables
team tenants to directly
mentality view
is crucial to
Parties need to consider insurance cover for loss of income all landlordthis.
achieving vacancy
” listings within an area, price range, or size.
would have on global economies. Few existing contracts to revenue,
or return to worker
the workplace or or
protection continue
workerworking remotely.
salary protection
and measures to accommodate alternative working
had appropriate provisions for the impact on contracts, faced with the additional
environments, challengefrom
such as working of how to ensure
home. Other
be bringing back workers to a safe environment where they
they will
cover
SOURCE
to MDA Attorneys
make a correct and informed decision.
Quoin Online also gives clients direct online access to
are able to practise physical distancing and other required information and documentation, and allows clients to transact
health protocols. For these companies, the physical distancing directly with all sellers or landlords and draw up the required
Covid-19 are no longer “unforseen” and contracts need to be requirement may necessitate having more space available –
but possibly for shorter periods of time, particularly if they are
documentation within the portal by populating existing
M 2
DA Attorneys, specialists in construction law, point Access, mobilisation, demobilisation to and from site
out that the disruptions to business and operations Changes in lockdown levels may necessitate site Flexibility and creativity required
due to Covid-19 are no longer unanticipated, so new alterations, including shutting down and reopening sites. Whatever the scenario, the “new normal” and move toward • Live Data is aggregated from the landlord’s property
contract negotiations need to take these possibilities into Transport costs may rise on account of vehicle capacity a post-Covid working environment is going to require a fair management system, eliminating the need to manually
account. restrictions for transporting workers to and from site and prepare, update and disseminate monthly vacancy
the location of the site is a key consideration as it could For landlords, possible solutions to the new challenges will schedules to brokers.
Barry Herholdt, senior associate at MDA Attorneys says: give rise to time implications. Cross-border and inter- • Quoin’s platform includes direct integration to online
“Initially, force majeure notices were being issued in line with provincial travel may be restricted, and regulated isolation with small common areas, as a cost-saving option for potential marketing channels, while YouTube videos and virtual tours
or quarantine periods should be considered in addition to tenants. And as the use of technology enabled remote
event. However, we now know that even with regulated levels possible exemptions and permit requirements. working, thereby making it possible for many companies to • All relevant documentation is available online, eliminating
of lockdown, a sudden announcement can impose stricter continue operating throughout lockdown, many solutions to the need for manual scanning and uploading of documents,
measures and regulations which could limit or halt access to sites
across the country. We therefore need to reinvent our thinking
when negotiating new contracts to create the right balance of
3 Health and safety considerations
Additional safety measures are required to protect
workers and prevent the spread of the virus. A detailed
the new challenges being faced as business reopen, may also
be found in tech.
In the property industry, in particular, technology can
•
and signatures can be automated.
risks in contracts with the understanding that Covid-19 and its and will be an important factor in shaping its future, and the
form part of every new contract, including guidelines and early adoption thereof will not only enhance sustainability Cost saving
protocols as well as agreement on related costs which • The marketing feed to Property24 and other online
Using the most common occurrences, Herholdt has become part of the contract value. Examples are hand- commercial channels results in direct enquiries to the
washing stations, sanitisers, screening equipment, personal to exercise its unique selling proposition, having focused landlord.
for better protection in the context of Covid-19. protection equipment, restrictions on the sharing of •
tools, equipment and machinery and medical testing. The transactions in a virtual space long before Covid-19 forced documentation and automates credit checks from the credit
1 Time extensions – with or without related costs required period of isolation in quarantine should a worker businesses to do so. bureau, eliminating the need for an administrator.
Identifying and stipulating likely delays entitle parties to test positive should also be anticipated. • The system allows all vacancies to be managed by the
claim extensions of time (with or without costs). Instructions landlord, who is able to administer multiple vacancies
Property industry innovators
4
for additional works (including variations) or to suspend or halt Price adjustment, escalation in supplier costs seamlessly.
works completely, for instance, need to be anticipated and Given the delays caused by supply chain interruptions, When Quoin Online was launched, founders Wayne van der
Vent and Karen Miller’s focus was on the transactional element
SOURCE Quoin Online
the only platform through which every part of the property
32
36 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 33
37
RETAIL
Small centres being either new, or old customers now frequenting them
take the lead These stores are either in small centres or standalone
stores and generally serve the lower income customer.
as shopping
potentially not being able to shop at their usual places closer
to work due to being locked down at home, or not being
able to travel to their usual possibly larger malls. Another
destinations
reason could be that the lower income consumer cannot
stock up for longer periods due to their constrained budgets
and thus will still frequent local stores for necessities.
O
ver the past few years, there has been a noticeable previous year, but again, we can see the super-regional
worldwide trend of shoppers moving toward malls taking the brunt of the decline,” says Ruanne Foster,
destination malls, as online shopping lures customers
away from the traditional mall environment. South African
trends have observed the same pattern emerging especially
with recent mall developments - like the Mall of Africa and
large refurbishments at Fourways Mall, both in Northern
Johannesburg – trying to establish themselves as market
38 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 39
AUG/SEP 2020 41
UNITED KINGDOM SERIES PART 4
nationals access UK
can mitigate this. had huge success setting up accounts virtually from South
Africa with the help of our UK power team, despite being
To build a portfolio – rather than buying just one or two non-residents. In addition, they are not in the country to
open these accounts at present, which only highlights the
allow you to leverage your money and create income. Using value of your power team.
funding?
the bank’s money to grow your future investments is just
Any bank that lends money to you to buy property will,
UK property. as a minimum requirement, want to collect their interest
payments via direct debit. A standard e-money or forex
account won’t work so I’d suggest that you open an account
Lenders allow you to buy distressed assets, refurbish them, in the name of a company and ensure that your account is
protected by means of the Financial Services Compensation
Sean Thomson, property investment six months has passed. In addition, investment lending in
the UK can be done on an interest-only basis, which means
Scheme (FSCS). This safeguards customer deposits of up to
coach at Wealth Trek, explains options a rule of thumb, you can expect market-dependant loans-
to-value of between 60-75% and interest rates in the region
of 6% (interest only). This improves as the structure you Working with the right team
have bought through develops a credit history over time,
very tricky for an expat or foreign national. Most banks lend typically based on an existing banking relationship and is
to a UK resident with a UK address, so it’s not just a question
of calling a bank you’ve had a relationship with in the past and the geographical location of property purchased. High-
and requesting a mortgage. net-worth individuals are obviously preferred.
lending products. This type of lending takes a company’s Sean Thomson started
credit rating into consideration. With the right broker, newly his property investment
career in June 2004 after
credit rating, but this takes time.
42 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 43
MAURITIUS
Investing in Mauritius
there’s never been a better time
The young R
The concept of retirement is being turned on its head. With
a growing global population of over 50’s, and with people
now living longer than ever, the ‘retirement’ market now
encompasses a broad range of ages and lifestyles.
D
ata shows that 8% of our population is over the age which link people into communities and that is what we have
of 60, but by 2050 that number will have increased by weaved into the fabric of what Nova Stella is.“
15%; and it looks like that number will increase almost-
exponentially in the future. This is a sector of the market that is With an understanding that a sense of independence
growing and becoming vocal about what they want out of life. is invaluable, Nova Stella brings a thoughtful approach
Today a retiree is no longer someone who has not simply consultation room for a healthcare practitioner (appointed by
just retired from their traditional working life; many retirees the Body Corporate) and mobile nursing services; residents can
opt to scale back on their daily work commitments, choose to access these services when they need to.
work from home or in some cases, take early retirement for a
McKenzie shares, “Wellness is so important, but so is early
is constantly changing, the stigma around this phase of life is detection and the monitoring of residents who may have
slowly crumbling away and much of the change in perception a complicated healthcare portfolio, therefore we felt it was
is being spearheaded by forward-thinking property developers crucial to have access to health and wellness facilities onsite.
We did not want this to be front and centre, but rather want
needs and wants. residents to know that it is always there for them whenever
they need it. Perhaps you want a nurse to monitor your blood
Nova Stella, located in the bourgeoning Shaka’s Rock in KZN, pressure regularly – this can be done discreetly in the comfort
is designed with the over-50’s in mind. With opportunities and of your home. Maybe you need some help after an op, or
facilities focused on modern active living and socialisation, Nova maybe you just want peace of mind knowing that there is a
doctor here when you need it.”
positioning is also key to its desirability with Shaka’s Rock
beach and Thompson’s Bay minutes away and restaurants, With a shortage of good-quality retirement estates, which
may become contracted in years to come due to demand,
likened to Florida in the US, is the ideal retirement location in Nova Stella’s introduction to the market is well-timed. A
South Africa. The warm climate and coastal positioning of Nova retirement home is no longer just an investment in a bricks-
Stella creates the perfect opportunity for those who love an and-mortar home; it is an investment into a lifestyle and the
active, outdoor lifestyle; and even more so for those who want market shift indicates that people are actively seeking modern
to invest in an estate that welcomes pets. Creating a coastal retirement opportunities, if they are priced right. Nova Stella is
ambience and capitalising on KZN’s great weather, each of the epitome of stylish living for young retirees and boasts 2 and
the 53 apartments have a private balcony and are designed to 3-bedroom apartments from R2,195 million.
be airy and open-plan. The modern design is also curated to
enable those who like to travel with a lock-up-and-go home, “Living within your community, in other words, in and
while gently sloped ramps and elevators provide ease-of- amongst like-minded folk who live a similar lifestyle, is key
access for wheelchairs and people using mobility aids. to your wellbeing, as is a real sense of independence. The
Nova Stella resident is an independent individual who still
Jock McKenzie, representative of the Developer of Nova demands a lot from life – being social, keeping active and
Stella shares, “The word ‘retirement’ does not nearly begin to maintaining physical wellness. We also believe that wellness
adequately describe this market and this phase of life. You can and independence are synonymous – they bolster each other
retire at 50 or you can retire at 75 – those ages are almost a and come as a package. We have found that those who look
generation apart in years- which indicates that this market is after their wellness, are able to retain their independence; and
vast, and also underserviced in many ways. We have found those who are independent are healthy individuals who take
there is a gap in the market when it comes to residential their wellness and health seriously. This is the lifestyle Nova
Stella upholds and the design honours this but in a relaxed and
in an ‘old age’ home; people want to be active, engage with welcoming setting -this is worlds away from an old age home.”
others, belong in a community and know they have wellness ends McKenzie.
amenities on their doorstep. We can no longer apply a one-
SOURCE Nova Stella
people are individuals, but there are some key lifestyle aspects
46 AUGUST/SEPTEMBER 2020 SA Real Estate Investor Magazine SA Real Estate Investor Magazine AUGUST/SEPTEMBER 2020 47
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