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Abstract:
planning. A discussion of the origins of management science leads into one
on modeling, the five-step process of management science, and the process
We treat several important issues for effective knowledge management and
of engineering problem solving.
development of corresponding support systems and tools where the target
group is comprised mainly of engineers. The analysis presented here is a
synthesis of results of activities engaged in by the author for Infineon over a
number of years. These activities included extensive development of
databases and workflow tools for engineering purposes, primarily using
Lotus Notes as a platform.
1 INTRODUCTION
(Figure 2)
(Figure 3)
(Figure 4)
Conclusion
This study attempted to provide the decision support consultant with some Online Sources
insight into thedecision-making style of individual decision-makers as well
as that of organisations. Onlywhen such decision-making is understood can
one claim to truly support it. In the field of Operations Research, the
scientific method is used to provide decision support. Often,this means a [1] Think Tools, [Online], [Cited 27 May 2011], Available from
focus on the rational components of decision-making. Although http://www.thinktools.com/
analyticaldecision support tools may be extremely useful in solving [2] Cuengineeringonline,[Online],[Cited 5 Serptember
problems in a complex and industrialised environment, the same tools or 1996],Availabale from
methods cannot necessarily be applied to Human decision making. http://cuengineeringonline.colorado.edu/coursedb/view-course/58
[3] coe,[online],[Cited 17 December 2000],Available from
http://www1.coe.neu.edu/~benneyan/healthcare/Typical_IE_Roles
_in_HC.html
[4] citeseerx[Online], [Cited 29 May 2012], Available from
http://citeseerx.ist.psu.edu/viewdoc/download?
doi=10.1.1.106.5868&rep=rep1&type=pd
[5] ieeexplore Online], [Cited 16 August 1998], Available from
http://ieeexplore.ieee.org/