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Abstract:
on modeling, the five-step process of management science, and the process
of engineering problem solving.
We treat several important issues for effective knowledge management and
development of corresponding support systems and tools where the target
group is comprised mainly of engineers. The analysis presented here is a
synthesis of results of activities engaged in by the author for Infineon over a
number of years. These activities included extensive development of
databases and workflow tools for engineering purposes, primarily using
Lotus Notes as a platform.
1 INTRODUCTION
Conclusion
This study attempted to provide the decision support consultant with some
insight into thedecision-making style of individual decision-makers as well
as that of organisations. Onlywhen such decision-making is understood can Online Sources
one claim to truly support it. In the field of Operations Research, the
scientific method is used to provide decision support. Often,this means a
focus on the rational components of decision-making. Although [1] Think Tools, [Online], [Cited 27 May 2011], Available from
analyticaldecision support tools may be extremely useful in solving http://www.thinktools.com/
problems in a complex and industrialised environment, the same tools or [2] Cuengineeringonline,[Online],[Cited 5 Serptember
methods cannot necessarily be applied to Human decision making. 1996],Availabale from
http://cuengineeringonline.colorado.edu/coursedb/view-course/58
Books
[1] A Career in operations research, 2002, Pamflet distributed by the http://www1.coe.neu.edu/~benneyan/healthcare/Typical_IE_Roles
Operations Research Society of South Africa. _in_HC.html
[2] Chase VM, Hertwig R & Gigerenzer G, 1998, Visions of [4] citeseerx[Online], [Cited 29 May 2012], Available from
rationality, Trends inCognitive Sciences, 2(6), pp. 206–214.
http://citeseerx.ist.psu.edu/viewdoc/download?
[3] Churchman CW, 1971, The design of inquiring systems: Basic doi=10.1.1.106.5868&rep=rep1&type=pd
concepts of systemsand organization, Basic Books Inc., Ney York
(NY) [5] ieeexplore Online], [Cited 16 August 1998], Available from
http://ieeexplore.ieee.org/