SMP SG-42xx Platform User Manual

User Manual
MN912026EN, version 5
SMP SG-42xx Platform

For use with version 7.2R2, or later, of the SMP Gateway Software and Tools.
All brand and product names appearing in this document are either trademarks or registered trademarks of
their respective holders.
© 2015-2017 Eaton – All rights reserved.
The information in this document is subject to change without notice.
Eaton's Energy Automation Solutions
1990 5th Street

Suite 220
Levis, Quebec, CANADA
G6W 5M6
Phone: +1.418.830.5800
Fax: +1.514.227.5256
Web: http://www.eaton.com/cooperpowerseries
Email: PSMO-sales@eaton.com
Technical Assistance: eas-support@eaton.com
MN912026EN, version 5
Contents
Contents
List of Tables.......................................................................................................................... v
List of Figures...................................................................................................................... vii
Chapter 1: Introduction................................................................................... 1
1.1 Intended Audience................................................................................................................................ 2
1.2 Overview................................................................................................................................................2
1.3 Safety Information................................................................................................................................. 3
1.4 Related Documentation.........................................................................................................................5
1.5 Getting Assistance................................................................................................................................ 6
Chapter 2: The SMP SG-42xx platform..........................................................7

2.1 Front Panel........................................................................................................................................... 8
2.2 Back Panel.......................................................................................................................................... 14
2.3 Communication Modules.....................................................................................................................17
2.3.1 Serial Communication Module.............................................................................................. 17
2.3.2 Copper Ethernet Communication Module............................................................................. 18
2.3.3 Fiber-Optic ST Ethernet Communication Module................................................................. 18
2.3.4 Fiber-Optic LC Ethernet Communication Module................................................................. 18
2.3.5 Universal Communication Module.........................................................................................19
2.3.6 Communication Modules Slots Location............................................................................... 19
Chapter 3: SMP SG-42xx platform Installation........................................... 21

3.1 Unpacking the SMP SG-42xx platform...............................................................................................22
3.2 Installing Mounting Brackets on the SMP SG-42xx platform..............................................................22
3.3 Installing the SMP SG-42xx platform in a Rack................................................................................. 22
3.4 Grounding the SMP SG-42xx platform............................................................................................... 22
3.5 SMP SG-42xx platform Ethernet Connectivity....................................................................................23
3.5.1 Connecting the SMP SG-42xx platform to an Ethernet Network.......................................... 23
3.6 SMP SG-42xx platform IRIG-B Capabilities....................................................................................... 24
3.6.1 Connecting the SMP SG-42xx platform to a Demodulated IRIG-B Source...........................24
3.6.2 Connecting the SMP SG-42xx platform to a Modulated IRIG-B Source............................... 25
3.6.3 Connecting Substation Devices to the SMP SG-42xx platform IRIG-B Terminal Block...... 26
3.6.4 IRIG-B Distribution through SMP SG-42xx platform Serial Ports..........................................27
3.7 SMP SG-42xx platform Touchscreen Connectivity.............................................................................27
3.7.1 Connecting a Touch Screen to the SMP SG-42xx platform using a USB Cable...................27
3.7.2 Connecting a Touch Screen to the SMP SG-42xx platform using a Serial Cable................. 28
3.8 SMP SG-42xx platform Power Supply Options.................................................................................. 28
3.8.1 About the SMP SG-42xx platform Power Supply MOV Protection....................................... 29
3.8.2 Connecting the SMP SG-42xx platform to a High Voltage AC Power Source...................... 30
3.8.3 Connecting the SMP SG-42xx platform to a High Voltage DC Power Source...................... 31
3.8.4 Connecting the SMP SG-42xx platform to a Low Voltage DC Power Source.......................33
3.8.5 Verifying if the SMP SG-42xx platform is Properly Connected to a Power Source............... 35
3.9 Verifying if the SMP SG-42xx platform Front Panel LEDs are Working Properly............................... 36
3.10 Displaying the Activity Level of an SMP SG-42xx platform Communication Module........................ 36
Eaton •i
Contents
Chapter 4: SMP SG-42xx platform Serial Ports Configuration.................. 37

4.1 SMP SG-42xx platform Serial Port Options....................................................................................... 38
4.1.1 DB9 Connectors Pinout.........................................................................................................38
4.1.2 DB25 Connectors Pinout.......................................................................................................42
4.2 SMP SG-42xx platform RS-232 Connectivity..................................................................................... 45
4.2.1 Serial Cable Pinout for Connection to Most IEDs.................................................................45
4.2.2 Serial Cable Pinout for SEL Relay Connection.................................................................... 46
4.3 SMP SG-42xx platform 4-Wire RS-485 Connectivity......................................................................... 47
4.4 SMP SG-42xx platform 2-Wire RS-485 Connectivity......................................................................... 48
Chapter 5: SMP Gateway Software and Tools Installation.........................51

5.1 SMP Tools...........................................................................................................................................52
5.2 SMP Tools Minimum System Requirements...................................................................................... 52
5.2.1 Installing Internet Security Certificate Files on the SMP Tools Computer.............................53
5.2.2 SMP Tools in Virtual Machine-Based Environments............................................................ 54
5.3 Installing SMP Tools........................................................................................................................... 54
5.4 SMP SG-42xx platform Software Components.................................................................................. 54
Chapter 6: SMP SG-42xx platform Configuration....................................... 57

6.1 Starting SMP Manager....................................................................................................................... 58
6.2 The SMP SG-42xx platform CONSOLE Port..................................................................................... 58
6.3 Connecting the SMP SG-42xx platform to a Computer for Configuration and Maintenance...............58
6.4 Network Adapter Configuration Concepts Specific to the SMP SG-42xx platform............................. 59
6.5 Configuring the Network Adapters of the SMP SG-42xx platform......................................................60
6.5.1 Specifying Additional IP Addresses for an SMP SG-42xx platform Network Adapter........... 62
6.5.2 Specifying an Additional Default Gateway for an SMP SG-42xx platform Network Adapter ...63
6.5.3 Specifying a WINS Server for an SMP SG-42xx platform Network Adapter......................... 64
6.5.4 Teaming SMP SG-42xx platform Network Adapters.............................................................64
6.6 Adding the SMP SG-42xx platform to the List of SMP Gateways Monitored in SMP Manager...........66
6.7 SMP SG-42xx platform Application Configuration.............................................................................. 67
6.7.1 Starting SMP Config............................................................................................................. 67
6.7.2 Specifying the Minimal Time Quality Requirement Setting of an SMP SG-42xx platform.....68
6.7.3 Specifying SMP SG-42xx platform IRIG-B Synchronization Settings................................... 69
6.7.4 Specifying SMP SG-42xx platform IRIG-B Distribution Settings........................................... 69
6.7.5 Setting up an SMP SG-42xx platform Serial Port for IRIG-B Distribution............................. 70
6.7.6 Setting up the SMP SG-42xx platform COM1 Serial Port for Touch Screen Usage..............71
6.7.7 Setting up an SMP SG-42xx platform Serial Port for Auxiliary Power Supply.......................72
6.8 Calibrating the SMP SG-42xx platform Touch Screen....................................................................... 73
6.9 Configuring the Display Video Resolution of the SMP SG-42xx platform...........................................73
Chapter 7: SMP SG-42xx platform Redundancy......................................... 75

7.1 Basic SMP SG-42xx platform Redundancy........................................................................................76
7.1.1 Typical SMP SG-42xx platform Failover Scenario................................................................76
7.1.2 Communication Links Between Redundant SMP SG-42xx platforms................................... 77
7.1.3 SMP Gateway A and B Designations in a Redundancy Group............................................ 77
7.2 SMP SG-42xx platform Hot-Standby Redundancy.............................................................................78
7.3 SMP SG-42xx platform Redundancy Configuration........................................................................... 79
7.3.1 SMP SG-42xx platform Redundancy Requirements.............................................................79
7.3.2 Grouping SMP SG-42xx platforms for Redundancy Purposes............................................. 80
7.3.3 Establishing a Serial Redundancy Link Between Two SMP SG-42xx platforms................... 84
7.3.4 Additional Failover Conditions using the SysServerConfig.txt file.........................................84
ii • SMP SG-42xx Platform User Manual

Contents
7.4 SMP SG-42xx platform Redundancy Status...................................................................................... 85

7.4.1 The SMP SG-42xx platform GRP Front Panel LED............................................................. 85
7.4.2 SMP SG-42xx platform Redundancy Status Information in SMP Manager...........................86
7.4.3 SMP SG-42xx platform Redundancy-Specific System Data Points...................................... 87
7.5 Forcing an Active SMP SG-42xx platform to Fall on Standby............................................................88
Chapter 8: SMP SG-42xx platform Maintenance.........................................91

8.1 SMP Gateway Software & Tools Version Packs................................................................................92
8.2 Updating the SMP SG-42xx platform Software.................................................................................. 92
8.3 Uploading the Configuration File on the SMP SG-42xx platform....................................................... 92
8.4 Updating the SMP SG-42xx platform Configuration File Following a Software Update...................... 93
8.5 Updating Redundant SMP SG-42xx platforms................................................................................... 93
8.6 Updating the License of an SMP SG-42xx platform...........................................................................94
8.7 Installing a Communication Module in the SMP SG-42xx platform.................................................... 95
Appendix A: Warranty Information.............................................................. 97

A.1 Warranty Statement............................................................................................................................98
Appendix B: SMP SG-42xx platform Specifications...................................99

B.1 SMP SG-42xx platform Physical Characteristics............................................................................. 100
B.2 SMP SG-42xx platform Features and Software Functionalities....................................................... 103
B.3 SMP SG-42xx platform Certifications...............................................................................................106
Appendix C: SMP SG-42xx platform Dimension Drawings...................... 109

C.1 Top and Front Views........................................................................................................................110
Appendix D: Troubleshooting.................................................................... 111

D.1 SMP Gateway Report Files..............................................................................................................112
D.1.1 Generating an SMP Gateway Report File..........................................................................112
D.2 Recommended Verifications.............................................................................................................113
D.3 SMP SG-42xx platform Power Issues..............................................................................................114
D.4 SMP SG-42xx platform Startup Issues............................................................................................ 115
D.5 SMP SG-42xx platform Communication Issues............................................................................... 116
D.5.1 Physical Layer Verifications................................................................................................116
D.5.2 Link Layer Verifications...................................................................................................... 117
D.5.3 Protocol Layer Verifications................................................................................................117
D.6 SMP SG-42xx platform Redundancy Issues....................................................................................118
D.7 SMP SG-42xx platform Factory Reset.............................................................................................118
D.7.1 Restoring the Factory Settings of the SMP SG-42xx platform........................................... 119
Eaton • iii
Contents
iv • SMP SG-42xx Platform User Manual

List of Tables
List of Tables
Table 1: Symbols appearing on the SMP SG-42xx platform and its communication
modules................................................................................................................................ 3
Table 2: Front panel components............................................................................................ 8
Table 3: Back panel components.......................................................................................... 15
Table 4: Serial communication module connectors............................................................... 17
Table 5: Copper Ethernet communication module connectors.............................................. 18
Table 6: Fiber-optic ST Ethernet communication module connectors................................... 18
Table 7: Fiber-optic LC Ethernet communication module connectors................................... 19
Table 8: Universal communication module connectors......................................................... 19
Table 9: SMP SG-42xx platform DB9 connector pinout for RS-232...................................... 39
Table 10: SMP SG-42xx platform DB9 connector pinout in 4-wire RS-485........................... 40
Table 11: SMP SG-42xx platform DB9 connector pinout in 2-wire RS-485........................... 41
Table 12: SMP SG-42xx platform DB25 connector pinout for asynchronous RS-232............42
Table 13: SMP SG-42xx platform DB25 connector pinout for synchronous RS-232..............43
Table 14: SMP SG-42xx platform DB25 connector pinout for 4-wire RS-485........................44
Table 15: SMP SG-42xx platform DB25 connector pinout for 2-wire RS-485, K-BUS and
GE D20 I/O........................................................................................................................ 44
Table 16: SMP SG-42xx platform DB25 connector pinout for PPS output............................ 45
Table 17: SMP SG-42xx platform GRP front panel LED description..................................... 85
Table 18: Redundancy status information in SMP Manager................................................. 86
Table 19: SMP SG-42xx platform redundancy-specific system data points...........................87
Table 20: SMP SG-42xx platform mechanical dimensions.................................................. 100
Table 21: SMP SG-42xx platform environmental specifications.......................................... 100
Table 22: SMP SG-4250 power supply specifications......................................................... 100
Table 23: SMP SG-4260 power supply specifications......................................................... 101
Table 24: SMP SG-4250 CPU specifications...................................................................... 101
Eaton •v
List of Tables
Table 25: SMP SG-4260 CPU specifications...................................................................... 101
Table 26: SMP SG-4250 data storage................................................................................ 101
Table 27: SMP SG-4260 data storage................................................................................ 102
Table 28: SMP SG-42xx platform built-in Ethernet connectors........................................... 102
Table 29: SMP SG-42xx platform built-in serial connectivity............................................... 102
Table 30: Optional SMP SG-42xx platform communication modules.................................. 102
Table 31: SMP SG-42xx platform auxiliary ports.................................................................103
Table 32: SMP SG-42xx platform inputs/outputs.................................................................103
Table 33: SMP SG-42xx platform general features............................................................. 104
Table 34: SMP SG-42xx platform system clock synchronization features........................... 105
Table 35: SMP SG-42xx platform IED clock synchronization features................................ 105
Table 36: SMP SG-42xx platform connectivity specifications.............................................. 105
Table 37: SMP SG-42xx platform security features.............................................................106
Table 38: SMP SG-42xx platform certifications................................................................... 106
vi • SMP SG-42xx Platform User Manual

List of Figures
List of Figures
Figure 1: The SMP SG-42xx platform front panel................................................................... 8
Figure 2: The SMP SG-42xx platform back panel................................................................. 15
Figure 3: Serial communication module back panel.............................................................. 17
Figure 4: Copper Ethernet communication module back panel............................................. 18
Figure 5: Fiber-optic ST Ethernet communication module back panel.................................. 18
Figure 6: Fiber-optic LC Ethernet communication module back panel.................................. 19
Figure 7: Universal communication module back panel........................................................ 19
Figure 8: SMP SG-42xx platform communication module slots location............................... 20
Figure 9: Grounding the SMP SG-42xx platform................................................................... 23
Figure 10: Connecting the SMP SG-42xx platform to a demodulated IRIG-B source............ 25
Figure 11: Connecting a substation device to the SMP SG-42xx platform IRIG-B terminal
block................................................................................................................................... 26
Figure 12: MOV jumper installed on low voltage DC terminal block of the SMP SG-4250
unit...................................................................................................................................... 29
Figure 13: Connecting the SMP SG-4250 to a high voltage AC power source......................30
Figure 14: Connecting the SMP SG-4260 to a high voltage AC power source......................31
Figure 15: Connecting the SMP SG-4250 to a high voltage DC power source..................... 32
Figure 16: Connecting the SMP SG-4260 to a high voltage DC power source..................... 33
Figure 17: Connecting the SMP SG-4250 to a low voltage DC power source.......................34
Figure 18: Connecting the SMP SG-4260 to a low voltage DC power source.......................35
Figure 19: Pin numbering convention for DB9 connectors.................................................... 39
Figure 20: Pin numbering convention for DB25 connectors.................................................. 42
Figure 21: Standard serial cable DB9 connector pinout for RS-232 communications............46
Figure 22: Standard serial cable DB25 connector pinout for RS-232 communications.......... 46
Figure 23: Serial cable pinout for RS-232 communications with an SEL relay...................... 47
Figure 24: Pinout to connect an IED to an SMP SG-42xx platform DB9 connector for 4-
wire RS-485........................................................................................................................47
Eaton • vii
List of Figures
Figure 25: Pinout to connect an IED to an SMP SG-42xx platform DB25 connector for 4-
wire RS-485........................................................................................................................47
Figure 26: Example of a 4-wire RS-485 multidrop network................................................... 48
Figure 27: Pinout to connect an IED to an SMP SG-42xx platform DB9 connector through
2-wire RS-485.................................................................................................................... 49
Figure 28: Pinout to connect an IED to an SMP SG-42xx platform DB25 connector through
2-wire RS-485.................................................................................................................... 49
Figure 29: Example of a 2-wire RS-485 multidrop network................................................... 49
Figure 30: Typical failover scenario in a basic SMP SG-42xx platform redundancy
configuration....................................................................................................................... 76
Figure 31: Serial redundancy link cable pinout......................................................................77
Figure 32: Failure recovery scenario with an SMP SG-42xx platform designated as the
preferred one......................................................................................................................78
Figure 33: Hot-standby redundancy data flow....................................................................... 79
Figure 34: Removing the screws and filler plate of a communication module slot................. 95
Figure 35: Inserting a communication module in the right position........................................96
Figure 36: SMP SG-42xx platform top and front views....................................................... 110
Figure 37: Recommended verifications for SMP SG-42xx platform troubleshooting............114
Figure 38: Network layers where most communication problems occur.............................. 116
viii • SMP SG-42xx Platform User Manual

Chapter
1
Introduction
In this chapter: This is the user manual of the SMP SG-42xx platform, which includes
the fourth generation of substation-grade SMP Gateways designed
• Intended Audience for today's substations and distribution automation and part of Eaton's
• Overview SMP family of products.
• Safety Information The SMP SG-42xx platform includes two different models:
• Related Documentation
• The SMP SG-4250, which is equipped with a high-performance
• Getting Assistance
Intel Atom Dual Core 1.8 GHz processor, 2 GB of DDR2 RAM, and
1 GB of non-volatile CompactFlash disk storage.
Intel Atom E3845 Quad-core 1.91 GHz processor, 2 GB of DDR3
RAM, and 1 GB of non-volatile CompactFlash disk storage.
Both models share most of the platform's basic characteristics and can
be mounted in a 19-inch rack. We are refering to the SMP SG-42xx
platform throughout this manual when the discribed feature applies to
both models; otherwise, the model is specified.
Eaton •1
Chapter 1: Introduction
1.1 Intended Audience

This document is intended for all SMP SG-42xx platform users, as it covers the installation, commissioning
and servicing of the SMP SG-42xx platform, but also its configuration, maintenance and troubleshooting.
1.2 Overview
This document contains all the information required to install and set up the SMP SG-42xx platform in a
substation environment.
It explains how to install the Microsoft Windows-based configuration and maintenance tools (SMP Tools),
to configure these tools to monitor the SMP SG-42xx platform, and to upload the SMP Gateway software
on the SMP SG-42xx platform.
This document also provides diagrams that present all the connections and cabling required to connect
Intelligent Electronic Devices (IEDs) to the SMP SG-42xx platform.
The SMP SG-42xx platform User Manual is divided into the following sections:
Introduction This is the current chapter. It presents the purpose and scope of this document,
lists the safety precautions to take while installing and using the SMP SG-42xx
platform, indicates how to contact Eaton for assistance, and lists all related
documents.
The SMP SG-42xx This chapter presents the main features and physical characteristics of the
platform SMP SG-42xx platform, its front and back panel, and the various optional
communication modules that it can be equipped with.
SMP SG-42xx This chapter describes the operations that must be performed to install the SMP
platform Installation SG-42xx platform in a rack, and connect it to an Ethernet network, an IRIG-B
source, a touch screen and a power source.
SMP SG-42xx This chapter describes the pinouts of the SMP SG-42xx platform serial port
platform Serial Ports connectors, including those available on the optional communication modules. It
Configuration also presents the wiring diagrams that allow the connection of an SMP SG-42xx
platform to IEDs that communicate through RS-232 or RS-485 communication
links.
SMP Gateway This chapter presents the minimum system requirements for the SMP Tools and
Software and Tools explains how to install these programs on a computer.
Installation
SMP SG-42xx This explains how to configure the SMP SG-42xx platform network adapters, and
platform how to add the SMP SG-42xx platform to the list of monitored SMP Gateways in
Configuration SMP Manager.
It also introduces the reader to the SMP Gateway application configuration
process.
SMP SG-42xx This chapter presents the SMP SG-42xx platform redundancy feature, describes
platform how to group two SMP SG-42xx platforms for redundancy purposes, and explains
Redundancy how to monitor the current status of an SMP SG-42xx platform redundancy group
through various means.
2• SMP SG-42xx Platform User Manual

SMP SG-42xx This chapter presents various maintenance operations that can be performed on
platform the SMP SG-42xx platform.
Maintenance
Warranty information, complete specifications, dimension drawings and troubleshooting information are
provided as appendices.
Note:
The SMP Gateway application configuration process is similar for all SMP Gateway models and is
not in the scope of this document.
For complete configuration instructions and a full discussion of the capabilities of the SMP Gateway
application, refer to the SMP Gateway User Manual from Eaton.
1.3 Safety Information

The following symbols are marked on the SMP SG-42xx platform and its communication modules:
Table 1: Symbols appearing on the SMP SG-42xx platform and its communication modules
Symbol Description Symbol Description
Caution: consult documentation for Normally open relay contact

additional information
Protective (earth) ground Normally closed relay contact
Direct current Computer network
Direct and alternating current Serial interface
Frame/chassis ground USB interface
Power LED Watchdog timer and general status

LED
Eaton •3
Safety Precautions
Before attempting to install or use the SMP SG-42xx platform, review the following safety precautions to
help prevent injury or damage to equipment:
Caution:
Only qualified personnel should work on the SMP SG-42xx platform. Installation and maintenance
personnel should be familiar with the technology and hazards associated with electrical equipment.
Caution:
Unauthorized changes or modifications made to the SMP SG-42xx platform could void the
warranty. Authorized changes include the insertion or removal of communication modules. Opening
the SMP SG-42xx platform case automatically voids the warranty.
Danger:
Connecting the SMP SG-42xx platform to a power source that does not respect the power supply
specifications may damage the unit.
Caution:
A switch or circuit-breaker must be included as part of the installation: It must be located in close
proximity to the SMP SG-42xx platform and within easy reach of the operator. It must also be
marked as the disconnecting device for the SMP SG-42xx platform.
Warning:
Before attempting the installation or maintenance of the SMP SG-42xx platform, turn off the
corresponding power supplying equipment.
Danger:
The power supply terminal block is IP20 finger proof. Direct contact (e.g., using a tool) may cause
electrical shock that can cause injury or death.
Danger:
The relays terminal block is IP20 finger proof. Direct contact (e.g., using a tool) may cause electrical
shock that can cause injury or death.
Warning:
It is recommended to carefully verify the pinout of any serial device before connecting it to the SMP
SG-42xx platform.
Warning:
Serial communication ports of this SMP SG-42xx platform are not isolated. Use of shielded
communication cables is recommended, with the cable shield connected at both ends.
Warning:
The SMP SG-42xx platform contains devices sensitive to electrostatic discharge (ESD). Work
surfaces and the personnel must be grounded before installing or replacing a communication
module. The same recommendation applies if you have to open the SMP SG-42xx platform case;
however, remember that opening the case voids the warranty.

Caution:
If the battery reaches the end of its lifetime or gets completely discharged, do not try to replace it:
you may damage the SMP SG-42xx platform hardware, compromising the performance of the unit
and its compliance with the standards mentioned in this document. Moreover, opening the SMP
SG-42xx platform case voids the warranty.
Contact Eaton Technical Assistance group to get an RMA (Return Merchandise Authorization): they
will replace the old battery with a new one and will properly dispose of the old one.
®
If you must replace it, use a non-rechargeable Panasonic BR-2/3A battery or equivalent
recommended by the manufacturer and dispose of the used battery according to the manufacturer’s
instructions.
Warning:
When equipped with fiber optic Ethernet connectors, the SMP SG-42xx platform is classified as a
Class 1 laser product according to IEC 60825-1.
1.4 Related Documentation

This document gives you detailed installation and configuration instructions for the SMP SG-42xx platform.
In the interest of protecting the environment by reducing the amount of paper used, the SMP SG-42xx
platform documentation is available in PDF format in the SMP Gateway Software and Tools installation
package. Printed versions of the documents can be ordered from SMP SG-42xx platform using reference
number P-DPRN-0102-00.
The following documents should prove helpful following the installation and configuration processes:
SMP SG-42xx platform MN912022EN This document gives you basic installation instructions for
Installation Guide the SMP SG-42xx platform.
Note:
A printed version of this document is shipped with
the unit.
SMP Gateway User MN912001EN This document describes all the steps required to
Manual configure any model of SMP Gateway, and to test its
configuration. It also explains how to connect the SMP
Gateway to a master station and to substation IEDs, and
describes the advanced features of the gateway.
SMP Gateway Protocol MN912003EN This document describes the concepts and settings that
Common Concepts are common to the protocol components used by all SMP
Gateway models to communicate with substation IEDs and
control centers.
SMP SG-42xx platform MN912023EN This technical note presents the characteristics and
IRIG-B Specifications specifications of the SMP SG-42xx platform IRIG-B
implementation.
SMP SG-42xx platform MN912135EN This technical specification provides information for users
Clock Technical to understand the device's IRIG-B operating principles with
Specifications its different concepts and limitations.
Eaton •5
1.5 Getting Assistance

If you have any question regarding the performance, application or testing of any component of the SMP
SG-42xx platform, do not hesitate to contact us.
Technical Support
Eaton
Energy Automation Solutions
Email: eas-support@eaton.com
Phone: +1.763.595.7775
Toll Free: +1.800.815.2258
Business hours are from 8 a.m. and 5 p.m. CST, Monday to Friday.

Chapter
2
The SMP SG-42xx platform
In this chapter: The SMP SG-42xx platform is the fourth generation of substation-
grade SMP Gateways designed for today's substations and distribution
• Front Panel automation and part of Eaton's SMP family of products.
• Back Panel
Capable of protocol translation, data concentration, and automation,
• Communication Modules the SMP SG-42xx platform simplifies all maintenance, engineering and
planning of operations in the substation. It also provides port switch
functionalities, allowing remote users to securely connect to substation
devices.
The SMP SG-42xx platform is easy to use and configure, and both
field- and operator-proven. It includes two different models:
Intel Atom Dual Core 1.8 GHz processor, 2 GB of DDR2 RAM, and
1 GB of non-volatile CompactFlash disk storage.
Intel Atom E3845 Quad-core 1.91 GHz processor, 2 GB of DDR3
RAM, and 1 GB of non-volatile CompactFlash disk storage.
Both models share most of the platform's basic characteristics and can
be mounted in a 19-inch rack. We are refering to the SMP SG-42xx
platform throughout this manual when the discribed feature applies to
both models; otherwise, the model is specified.
In addition to its 2 built-in Ethernet ports, it can be equipped with up to
4 optional communication modules, which provides additional ports for
Ethernet and serial (RS-232/RS-485) communications.
Eaton •7
Chapter 2: The SMP SG-42xx platform
2.1 Front Panel

The following figure shows the left portion of the SMP SG-42xx platform front panel (the SMP SG-4250
model is show on the figure):
Figure 1: The SMP SG-42xx platform front panel
The following table describes the front panel components of the SMP SG-42xx platform:
Table 2: Front panel components
ID Description
1 Power LED.
This LED indicates the status of the SMP SG-42xx platform internal power
supply.
Note:
Additional information about this power supply is also available from
the SMP SG-42xx platform, using the SMP Stats program.
Color Meaning
Off The SMP SG-42xx platform is powered off.
Green All voltage levels (including those of the communication

modules) are optimal.
Red The internal power supply voltage level is under the

required threshold for normal system operation.
The SMP SG-42xx platform is in a reset state and the SMP
SG-42xx platform application will not start up.

ID Description
2 Watchdog timer and general status LED.

Note:
When the SMP SG-42xx platform is running, the watchdog timer
resets the unit if the software stops working properly.
Color Meaning
Off The SMP SG-42xx platform is powered off.
Red (Blinking) The bootstrap program is executing.
Amber The operating system has started and the SMP SG-42xx
(Blinking) platform application is starting up.
If the LED stays permanently amber, the SMP SG-42xx
platform startup has failed: settings are invalid, or an error
occurred during the startup.
Green The SMP SG-42xx platform started normally and is working

(Blinking) properly.
Eaton •9
ID Description
3 SYNC Clock synchronization LED.

This LED indicates the status of the SMP SG-42xx platform connection to a
synchronization source (IRIG-B, SNTP server, or from a control center using a
slave protocol).
Color Meaning
Off No Minimal Time Quality Requirement is defined in the

SMP SG-42xx platform configuration file, and the SMP
SG-42xx platform is not connected to a synchronization
source.
Green The SMP SG-42xx platform clock is currently synchronized

with a synchronization source, and the latter is providing
time information that meets the Minimal Time Quality
Requirement defined in the SMP SG-42xx platform
configuration file.
Amber Minor synchronization problem.

The SMP SG-42xx platform clock meets the Minimal Time
Quality Requirement specified by the user in the SMP
SG-42xx platform configuration file, but the SMP SG-42xx
platform is no longer connected to a synchronization
source that meets the aforementioned requirement.
At this time, value timestamps are not yet compromised,
but could soon be if the problem is not solved quickly.
Red Major synchronization problem.

The SMP SG-42xx platform clock does not meet the
Minimal Time Quality Requirement specified by the user
in the SMP SG-42xx platform configuration file, for one of
the following reasons:
• The SMP SG-42xx platform is not connected to a
synchronization source.
• The SMP SG-42xx platform is connected to a
synchronization source that does not meet the
aforementioned requirement.
• The SMP SG-42xx platform is connected to a
synchronization source that meets the aforementioned
requirement, but which does not provide its time
information at a sufficient rate to ensure that the SMP
SG-42xx platform clock meets that requirement.
• The SMP SG-42xx platform has been disconnected
from a synchronization source for a while.
10 • SMP SG-42xx Platform User Manual

ID Description
4 GRP Redundancy status LED.

This LED indicates the status of an SMP SG-42xx platform as part of a
redundancy group.
Color Meaning
Off This SMP SG-42xx platform is not part of a redundancy

group.
Green This SMP SG-42xx platform is active.
Green This SMP SG-42xx platform is active, but has detected a

(Blinking) failure condition and the other SMP SG-42xx platform is
not available.
This SMP SG-42xx platform will fall on standby as soon
as the other SMP SG-42xx platform will become available
again.
Amber This SMP SG-42xx platform is on standby.
Amber This SMP SG-42xx platform is on standby, but it has

(Blinking) detected a failure condition.
It will not become active unless the other SMP SG-42xx
platform becomes unavailable.
Red (Blinking) IP address conflict.

Another device uses the IP address selected for this
redundancy group.
Eaton • 11
ID Description
5 ST1 Status LED 1.

This LED indicates the various steps the SMP SG-42xx platform goes through
during the startup.
Color Meaning
Off Initial state.
Red (Blinking) The operating system is starting up.
Amber The SMP SG-42xx platform application is starting up and

(Blinking) initializing its system components.
Red The SMP SG-42xx platform application failed starting up

and the SMP SG-42xx platform has entered Maximum
Safe Mode.
Amber The SMP SG-42xx platform application has detected a

problem with the configuration file and the SMP SG-42xx
platform has entered Safe Mode.
Green The configuration file was properly loaded; the SMP

(Blinking) SG-42xx platform application is initializing and starting up
the configured components.
Green The SMP SG-42xx platform application has started up

successfully.
6 ST2 Reserved for custom applications.

ID Description
7 ENET1, ENET2 Built-in ENET1 and ENET2 port activity LEDs.

Each LED indicates the speed and activity level of the corresponding Ethernet
port.
Color Meaning
Off There is no activity on this Ethernet port, or the SMP

SG-42xx platform is not connected to a network through
this port.
Green The Ethernet port is configured at 100 Mb/s or 1 Gb/s, full

duplex, but there is no activity on the communication link.
Green Messages are currently being exchanged at 100 Mb/s or 1

(Blinking) Gb/s through this port.
Amber The Ethernet port is configured at 10 Mb/s, half duplex, but

there is no activity on the communication link.
Amber Messages are currently being exchanged at 10 Mb/s

(Blinking) through this port.
8 SELECT Multi-purpose button.

This button allows displaying the activity level of the RXD and TXD signals
of the connectors of the various communication modules accessible from the
SMP SG-42xx platform back panel.
It can also be used to test the SMP SG-42xx platform front panel LEDs.
9 A, B, C, and D This LEDs indicate which communication module is currently selected, and for
which connector the speed and activity level are displayed using LEDs 1 to 8.
Communication module selection is performed using the SELECT button.
Eaton • 13
ID Description
10 1 to 8 RXD and TXD signals activity LEDs for each connector of the selected
communication module (A, B, C, or D).
For Ethernet ports, these LEDs indicate the state of the RXD and TXD
signals as follows:
Color Meaning
Off There is no activity on this Ethernet port, or the SMP

SG-42xx platform is not connected to a network through
this port.
Green The Ethernet port is configured at 100 Mb/s or 1 Gb/s, full

duplex, but there is no activity on the communication link.
Green Messages are currently being exchanged at 100 Mb/s or 1

(Blinking) Gb/s through this port.
Amber The Ethernet port is configured at 10 Mb/s, half duplex, but

there is no activity on the communication link.
Amber Messages are currently being exchanged at 10 Mb/s

(Blinking) through this port.
For serial ports, these LEDs indicate the state of the RXD and TXD signals
as follows:
Color Meaning
Off No data is currently being exchanged through this port.
Green Data is currently being received through this port.

(Blinking)
Red (Blinking) Data is currently being transmitted through this port.
Amber Data is currently being transmitted and received through

(Blinking) this port.
11 CONSOLE Type-B USB 2.0 port.

This port is used for maintenance and configuration of the SMP SG-42xx
platform. This port is always enabled.
2.2 Back Panel

The following figure shows the right portion of the SMP SG-42xx platform back panel (the SMP SG-4250
model is show on the figure):

Figure 2: The SMP SG-42xx platform back panel
Note:
The depicted SMP SG-42xx platform is equipped with the high voltage power supply option and ST
fiber-optic Ethernet connectors.
The following table describes the back panel components of the SMP SG-42xx platform:
Table 3: Back panel components
ID Description
1 COM1 Female DB9 connector.

This connector can be used for asynchronous RS-232 communications, or to
connect a touch screen to the SMP SG-42xx platform.
Recommended torque for this connector is 0.45 N*m (4 lbf*in).
Note:
A protective cover is factory-installed on such connector. Eaton
recommends to leave it on the connector if the latter is not used.
2 ENET1, Built-in Ethernet connectors.

ENET2
The following types of connectors are available for these built-in ports:
• Shielded metallic RJ45 (standard)
• Fiber-optic ST (option)
• Fiber-optic LC (option)
Note:
Both connectors of the built-in Ethernet ports are of the same type.
Eaton • 15
ID Description
3 USB1, USB2 Female type-A USB 2.0 connectors.

These connectors can be used to connect a touch screen, a keyboard, or a mouse
to the SMP SG-42xx platform. The USB1 and USB2 ports are enabled at startup, so
they are available during startup and in max safe mode. After the bootup process,
they are disabled if no local HMI is configured or enabled.
When the USB1 and USB2 ports are available, they accept only a mouse or
keyboard. No other drivers are stored on the SMP SG-42xx platform.
Note:
4 DVI-I Female DVI-I connector.

This connector is used to connect a touch screen to the SMP SG-42xx platform.
Note:
For a VGA screen, a DVI-I-to-VGA adapter must be installed between the
DVI-I connector of the SMP SG-42xx platform and the video cable.
Recommended torque for this connector is 0.45 N*m (4 lbf*in).
Note:
5 Grounding Screw-in protective earth ground connection terminal.

screw
Eaton recommends the use of 14-2 AWG wires for the protective earth ground
screw.
6 OUT1, OUT2 2 NO/NC (normally open / normally closed) Form C relays:

• The OUT1 (NC contact) relay is available for system health monitoring
• The OUT2 (NO contact) relay is available for system applications and can be
activated through a system data output point
The OUT1 (NC contact) relay operates as follow:
The relay's NC contact remains closed until the SMP SG-42xx platform is started.
Thereafter, the contact is opened if the SMP SG-42xx platform is working properly.
In case of failure, the watchdog timer resets the SMP SG-42xx platform and the NC
contact closes during the restart.
The OUT2 (NO contact) relay operates as follow:
The relay's NO contact is associated to a system data output point; it is opened
during startup and stays open thereafter, unless it is closed by an application. This
relay can also be controlled by alarms. Note that the use of this relay contact with
the binary output point or alarms is mutually exclusive.
The system data output point is described in the SMP Gateway User Manual.
Eaton recommends the use of a shielded cable with twisted 28-14 AWG wires for
this terminal block.
Recommended torque for this terminal block is 0.25 N*m (2.2 lbf*in).

ID Description
7 Power supply Wiring terminals for power supply.

terminal block
Note: The SMP SG-4260 wiring terminal is labled differently from the SMP
SG-4250, the connections are however identical.
the SMP SG-42xx platform power supply terminal block.
Note:
If the SMP SG-42xx platform is intended for use at ambient temperatures
greater than 140°F (60°C), use a cable with a suitable temperature rating.
8 Grounding Grounding screw for IRIG and relays cable shields.

screw
Eaton recommends the use of ring terminals for stud size 4 (M2.6), for this screw.
9 IRIG-B Terminal block reserved for the transmission and reception of a demodulated
IRIG‑B signal.
IN, OUT
the IRIG-B terminal block.
2.3 Communication Modules

The SMP SG-42xx platform can be equipped with up to 4 optional field-installable communication modules.
2.3.1 Serial Communication Module

The communication module provides 8 additional female DB9 connectors for RS-232 or RS-485
communications.
The following figure shows the back panel of this communication module:
Figure 3: Serial communication module back panel
The following table describes the connectors of this module:
Table 4: Serial communication module connectors
ID Description
1 1-8 Female DB9 connectors.

These connectors can be used for asynchronous RS-232 or RS-485
communications.
Eaton • 17
2.3.2 Copper Ethernet Communication Module

This communication module provides 4 additional 10BASE-T/100BASE-TX/1000BASE-T Ethernet ports
with shielded RJ45 connectors.
Figure 4: Copper Ethernet communication module back panel
The following table describes the connectors of this communication module:
Table 5: Copper Ethernet communication module connectors
ID Description
1 ENET1 to ENET4 Shielded RJ45 Ethernet connectors.
2.3.3 Fiber-Optic ST Ethernet Communication Module

This communication module provides 4 additional 100BASE-FX Ethernet ports with fiber-optic ST
connectors.
Figure 5: Fiber-optic ST Ethernet communication module back panel
Table 6: Fiber-optic ST Ethernet communication module connectors
ID Description
1 ENET1 to ENET4 ST fiber-optic connectors.
2.3.4 Fiber-Optic LC Ethernet Communication Module

This communication module provides 4 additional 100BASE-FX Ethernet ports with fiber-optic LC
connectors.

Figure 6: Fiber-optic LC Ethernet communication module back panel
Table 7: Fiber-optic LC Ethernet communication module connectors
ID Description
1 ENET1 to ENET4 LC fiber-optic connectors.
2.3.5 Universal Communication Module

This communication module provides 4 additional female DB25 connectors for synchronous and
asynchronous RS-232/485 communications, and a BNC connector for the reception of a modulated IRIG-B
signal.
Figure 7: Universal communication module back panel
Table 8: Universal communication module connectors
ID Description
1 1 to 4 Female DB25 connectors.

These connectors can be used for synchronous or asynchronous
communications in RS-232 or RS-485 mode.
2 IRIG-B IN BNC connector.

This connector can be used to synchronize the SMP SG-42xx platform clock
with a modulated IRIG-B source.
Eaton recommends the use of a shielded 20 AWG (or larger) RG-58 cable for
the universal communication module BNC connector.
2.3.6 Communication Modules Slots Location

The following figure shows the location of each SMP SG-42xx platform communication module slot:
Eaton • 19
Figure 8: SMP SG-42xx platform communication module slots location

Chapter
3
SMP SG-42xx platform Installation
In this chapter: In this chapter, the reader will learn how to install the SMP SG-42xx
platform.
• Unpacking the SMP SG-42xx
platform Caution:
• Installing Mounting Brackets on Only qualified personnel should work on the SMP SG-42xx
the SMP SG-42xx platform platform. Installation and maintenance personnel should be
• Installing the SMP SG-42xx familiar with the technology and hazards associated with
platform in a Rack electrical equipment.
• Grounding the SMP SG-42xx Warning:
platform
Before attempting the installation or maintenance of the SMP
• SMP SG-42xx platform Ethernet SG-42xx platform, turn off the corresponding power supplying
Connectivity equipment.
• SMP SG-42xx platform IRIG-B
Caution:
Capabilities
• SMP SG-42xx platform A switch or circuit-breaker must be included as part of the
Touchscreen Connectivity installation: It must be located in close proximity to the SMP
• SMP SG-42xx platform Power SG-42xx platform and within easy reach of the operator. It
must also be marked as the disconnecting device for the SMP
Supply Options
SG-42xx platform.
• Verifying if the SMP SG-42xx
platform Front Panel LEDs are Warning:
Working Properly The SMP SG-42xx platform contains devices sensitive
• Displaying the Activity Level to electrostatic discharge (ESD). Work surfaces and the
of an SMP SG-42xx platform personnel must be grounded before installing or replacing a
Communication Module communication module. The same recommendation applies if
you have to open the SMP SG-42xx platform case; however,
remember that opening the case voids the warranty.
Eaton • 21
Chapter 3: SMP SG-42xx platform Installation
3.1 Unpacking the SMP SG-42xx platform
Instructions:
1. If the packaging seems damaged, contact the transport company immediately.
2. Make sure the package contains everything that appears on the packing slip.
3. Visually inspect the SMP SG-42xx platform.
4. In case of problem, contact the Eaton Technical Support group.
3.2 Installing Mounting Brackets on the SMP SG-42xx platform
About this task:

To protect the SMP SG-42xx platform against accidental damage during transport, the mounting brackets
are not installed at the factory.
Instructions:
1. Locate the two brackets provided in the SMP SG-42xx platform packaging, as well as the 8 Phillips flat
head screws.
2. Screw the brackets on each side of the SMP SG-42xx platform.
3.3 Installing the SMP SG-42xx platform in a Rack
Before you begin:

• The mounting brackets must be installed on the SMP SG-42xx platform.
• Eaton recommends provisioning a spare 1U space above and under the SMP SG-42xx platform in the
rack for heat dissipation, in order to meet the temperature operating range specifications.
About this task:

The SMP SG-42xx platform is designed to be installed in a standard 19-inch rack, occupying a space of
2U.
Instructions:
Bolt the SMP SG-42xx platform to the vertical railing using the four (4) M5 (8 mm) screws through the
holes on the front side of the brackets.
3.4 Grounding the SMP SG-42xx platform

Before connecting the SMP SG-42xx platform to any network, substation device, synchronization source or
power source, you must first connect it to a protective earth ground for proper safety and performance.
Before you begin:

Eaton recommends the use of 14-2 AWG wires for the protective earth ground screw.

Instructions:
Tighten the protective earth ground screw onto the protective earth ground wire/cable, as indicated in
the following diagram:
Figure 9: Grounding the SMP SG-42xx platform
3.5 SMP SG-42xx platform Ethernet Connectivity

The SMP SG-42xx platform is equipped with two built-in Ethernet ports.
The following types of connectors are available for these built-in ports:
• Shielded metallic RJ45 (standard)
• Fiber-optic ST (option)
• Fiber-optic LC (option)
Note:
Up to 8 additional Ethernet ports can be added to the SMP SG-42xx platform, by equipping it with optional
Ethernet communication modules.
All of these ports can be used to connect the SMP SG-42xx platform to Ethernet networks and subnets.
Note:
The SMP SG-42xx platform is not an Ethernet switch: each Ethernet port is independent and must
be assigned to a different subnet.
Warning:
The SMP SG-42xx platform cannot detect loss of transmission signal over its fiber-optic Ethernet
connectors. As a result, if two SMP SG-42xx platform are grouped for redundancy and a LAN
trigger condition is specified as a failover condition, it is recommended to activate the LAN
availability ping check while specifying these failover conditions.
3.5.1 Connecting the SMP SG-42xx platform to an Ethernet Network
Before you begin:

For a fiber-optic Ethernet connection, use a cable that meets the following specifications:
• 62.5/125 µm or 50/125 µm multimode fiber-optic
• Maximum fiber length of 2 km
For a copper Ethernet connection, use a shielded Cat 5e RJ45 cable or a shielded Cat 6 RJ45 cable.
Note:
Automatic crossover (Auto-MDIX) cables are not required for the SMP SG-42xx platform.
Instructions:
Connect the Ethernet cable to the corresponding port located on the back panel of the SMP SG-42xx
platform.
Eaton • 23
What to do next:
Using SMP Manager, specify the settings of the corresponding network adapter.
Note:
The SMP Manager program is part of the SMP Tools suite. At this point in the installation process,
the SMP Tools may not yet be installed. Make sure to perform all post-requisite operations later,
during the SMP SG-42xx platform configuration process.
3.6 SMP SG-42xx platform IRIG-B Capabilities

If an IRIG-B source is available, the SMP SG-42xx platform can synchronize its internal clock with
the source so it can provide accurate timestamping for the real-time data it records, or serve as the
synchronization source for the IEDs it is connected to.
Note:
For complete IRIG-B specifications for its use with the SMP SG-42xx platform, refer to the SMP
SG-42xx platform IRIG-B Specifications technical note and the SMP SG-42xx platform Clock
Technical Specifications.
IRIG-B Synchronization
The SMP SG-42xx platform can be connected to a demodulated IRIG-B source via the IRIG-B terminal
block located at the lower-right corner of its back panel. The SMP SG-42xx platform can also be connected
to a modulated IRIG-B source if it is equipped with a universal communication module, which provides a
BNC connector for that matter.
IRIG-B Distribution
The SMP SG-42xx platform can distribute a demodulated IRIG-B signal to substation devices via the IRIG-
B terminal block located at the lower-right corner of its back panel. The SMP SG-42xx platform can also
distribute a demodulated IRIG-B signal to any substation device that is connected to it through one of its
serial ports (two pins of the connector can be reserved for that matter).
For serial communication modules, you can specify which serial ports will distribute a demodulated IRIG-B
signal, as this feature is activated separately for each port.
For universal communication modules, demodulated IRIG-B distribution is activated for all ports of a
single module at once (i.e. if you decide to distribute demodulated IRIG-B through one port of a universal
communication module, the other ports of the same module will also distribute the same signal).
Restriction:
The SMP SG-42xx platform cannot distribute a modulated IRIG-B signal.
3.6.1 Connecting the SMP SG-42xx platform to a Demodulated IRIG-B Source
Before you begin:

• Eaton recommends the use of a shielded cable with twisted 22-16 AWG wires for the IRIG-B terminal
block.
• Recommended torque for this terminal block is 0.25 N*m (2.2 lbf*in).
Instructions:
1. Connect one end of the cable to the IN terminals of the IRIG-B terminal block, which is located at the
lower-right corner of the back panel of the SMP SG-42xx platform; make sure to connect the cable
shield to the IRIG grounding screw.

Figure 10: Connecting the SMP SG-42xx platform to a demodulated IRIG-B source
2. Connect the other end of the cable to the IRIG-B source.
Note:
Eaton recommends connecting the cable shield at both ends.
What to do next:
Using SMP Config:
• Specify the Minimal Time Quality Requirement setting in the SMP SG-42xx platform configuration file.
• If the IRIG-B source provides its time information as “local” time, instead of UTC, specify the time zone
and daylight saving adjustment settings in the SMP SG-42xx platform configuration file.
Note:
The SMP Config program is part of the SMP Tools suite. At this point in the installation process, the
SMP Tools may not yet be installed. Make sure to perform all post-requisite operations later, during
the SMP SG-42xx platform configuration process.
3.6.2 Connecting the SMP SG-42xx platform to a Modulated IRIG-B Source
Before you begin:

• The SMP SG-42xx platform must be equipped with a BNC connector. Such a connector is available on
the optional universal communication module.
• Eaton recommends the use of a shielded 20 AWG (or larger) RG-58 cable for the universal
communication module BNC connector.
Instructions:
1. Connect one end of the cable to the BNC connector of one of the universal communication module
installed on the SMP SG-42xx platform.
2. Connect the other end of the cable to the IRIG-B source.
What to do next:
Using SMP Config:
• Specify the Minimal Time Quality Requirement setting in the SMP SG-42xx platform configuration file.
Eaton • 25
• If the IRIG-B source provides its time information as “local” time, instead of UTC, specify the time zone
and daylight saving adjustment settings in the SMP SG-42xx platform configuration file.
Note:
3.6.3 Connecting Substation Devices to the SMP SG-42xx platform IRIG-B Terminal
Block
Before you begin:

• Eaton recommends the use of a shielded cable with twisted 22-16 AWG wires for the IRIG-B terminal
block.
About this task:

This procedure explains how to connect substation devices to the SMP SG-42xx platform in order to
synchronize their clock with the SMP SG-42xx platform through demodulated IRIG-B.
Instructions:
1. Connect one end of the cable to the OUT terminals of the IRIG-B terminal block, which is located in
the lower-right corner of the back panel of the SMP SG-42xx platform; make sure to connect the cable
shield to the IRIG grounding screw.
Figure 11: Connecting a substation device to the SMP SG-42xx platform IRIG-B terminal block
2. Connect the other end of the cable to the substation device that will receive the demodulated IRIG-B
signal from the SMP SG-42xx platform.
Note:
Note:
Refer to the manufacturer's documentation to learn about the IRIG-B connectivity details that are
specific to this device.

What to do next:
Using SMP Config, specify the IRIG-B Distribution Parameters in the SMP SG-42xx platform
configuration file.
Note:
3.6.4 IRIG-B Distribution through SMP SG-42xx platform Serial Ports

The SMP SG-42xx platform can also distribute a demodulated IRIG-B signal to any substation device that
is connected to it through one of its serial ports (two pins of the connector can be reserved for that matter).
When preparing the cables that will be used to connect a substation device (that will receive the IRIG-
B signal) to the SMP SG-42xx platform, you must ensure that the +IRIG-B and -IRIG-B pins of the serial
port connector used are properly wired with the corresponding pins of the substation device serial port
connector.
You must also set up the SMP SG-42xx platform serial port to distribute the IRIG-B signal, by specifying it
in the SMP SG-42xx platform configuration file using SMP Config.
Note:
3.7 SMP SG-42xx platform Touchscreen Connectivity

A touch screen is required for the Annunciator and SMP Gateway HMI local display options.
Eaton recommends the use of a touch screen from Elo TouchSystems with the SMP SG-42xx platform.
The selected touch screen must support Elo TouchSystems drivers for Windows CE 4.2 or later, and can
implement any touch screen technology except APR, Projected Capacitive, and Multi-Touch.
Two cables are usually provided with a touch screen:
• A video cable.
• An USB or serial cable that conveys screen-touching information.
The use of a USB cable simplifies the configuration process, as the SMP SG-42xx platform will detect its
presence automatically.
3.7.1 Connecting a Touch Screen to the SMP SG-42xx platform using a USB Cable
About this task:

Use this procedure if the cable provided with the touch screen to convey touching information is a USB
cable.
Recommended torque for the DVI-I connector is 0.45 N*m (4 lbf*in).
Instructions:
1. Connect the video cable to the DVI-I connector located on the back panel of the SMP SG-42xx platform
and to the video input connector of the screen.
Eaton • 27
Note:
For a VGA screen, a DVI-I-to-VGA adapter must be installed between the DVI-I connector of the
SMP SG-42xx platform and the video cable.
2. Connect one end of the USB cable to the screen, and the other end to one of the USB port of the SMP
SG-42xx platform.
3.7.2 Connecting a Touch Screen to the SMP SG-42xx platform using a Serial Cable
About this task:

Use this procedure if the cable provided with the touch screen to convey touching information is a serial
cable.
Recommended torque for both the DVI-I and COM1 connectors is 0.45 N*m (4 lbf*in).
Instructions:
1. Connect the video cable to the DVI-I connector located on the back panel of the SMP SG-42xx platform
and to the video input connector of the screen.
Note:
For a VGA screen, a DVI-I-to-VGA adapter must be installed between the DVI-I connector of the
SMP SG-42xx platform and the video cable.
2. Connect one end of the serial cable to the screen, and the other end to the COM1 port located on the
back panel of the SMP SG-42xx platform.
What to do next:
Set up the COM1 serial port for touch screen usage in the SMP SG-42xx platform configuration file, using
SMP Config.
Note:
3.8 SMP SG-42xx platform Power Supply Options

The power supply options are different for the SMP SG-4250 and the SMP SG-4260 models.
The following power supply options are available for the SMP SG-4250:
• High voltage (Nominal supply voltage: 110-230 VAC / 125-250 VDC; Input range: 88-264 VAC /
100-287.5 VDC)
• Low voltage (Nominal supply voltage: 24-48 VDC ; Input range: 19-56 VDC)
The following power supply options are available for the SMP SG-4260:
• High voltage (Nominal supply voltage: 100-240 VAC / 110-250 VDC; Input range: 88-264 VAC / 85-300
VDC)
• Low voltage (Nominal supply voltage: 24-48 VDC; Input range: 19-56 VDC)
The identification plate located on the back panel of the unit indicates which power supply is installed.

Caution:
The SMP SG-42xx platform is a double pole/neutral fusing system: it has a fuse on the Neutral line.
Caution:
A switch or circuit-breaker must be included as part of the installation: It must be located in close
proximity to the SMP SG-42xx platform and within easy reach of the operator. It must also be
marked as the disconnecting device for the SMP SG-42xx platform.
Danger:
Connecting the SMP SG-42xx platform to a power source that does not respect the power supply
specifications may damage the unit.
Danger:
The power supply terminal block is IP20 finger proof. Direct contact (e.g., using a tool) may cause
electrical shock that can cause injury or death.
3.8.1 About the SMP SG-42xx platform Power Supply MOV Protection
The MOV protection offer and handling is different for the SMP SG-4250 and the SMP SG-4260 models.
MOV protection for SMP SG-42xx platforms equipped with the high voltage power supply option
The use of a MOV protection is required only if the SMP SG-42xx platform is equipped with the low voltage
power supply option, to meet the requirements of the IEC 61850-3 edition 1.0 and IEEE 1613-2009
standards.
However, with the MOV protection mechanism, the SMP SG-42xx platform power supply is not isolated.
If the SMP SG-42xx platform is equipped with the low voltage power supply option:
• The SMP SG-4250 unit can enable or not the MOV protection. The unit is shipped with a jumper strap
installed on pins 1 and 2 of its power supply terminal block, which enables a Metal-Oxide Varistor
(MOV) for additional overvoltage surge protection.
• The SMP SG-4260 unit is shipped with the MOV protection, disabling it is not possible.
Figure 12: MOV jumper installed on low voltage DC terminal block of the SMP SG-4250 unit
MOV protection for SMP SG-42xx platforms equipped with the high voltage power supply option
The SMP SG-42xx platform does not require the MOV protection to be compliant with IEC 61850-3 edition
1.0 and IEEE 1613-2009 standards.
If the SMP SG-42xx platform equipped with the high voltage power supply option:
• The SMP SG-4250 unit is not shipped with the jumper strap installed on pins 1 and 2 of its power
supply terminal block to enable a Metal-Oxide Varistor (MOV) for additional overvoltage surge
protection. The jumper is however included in the shipping box and can be installed at site
• The SMP SG-4260 unit is shipped with the MOV protection, disabling it is not possible.
To meet the requirements for level 4 surge immunity per IEC 61000-4-5 edition 2.0 (instead of level 3), the
MOV protection should be installed on an SMP SG-4250 unit equipped with the high voltage power supply
option.
Eaton • 29
3.8.2 Connecting the SMP SG-42xx platform to a High Voltage AC Power Source
Use this procedure to connect an SMP SG-42xx platform equipped with the high voltage power supply
option to an AC power source.
Before you begin:

• Eaton recommends the use of a shielded cable with twisted 18-12 AWG wires for the SMP SG-42xx
platform power supply terminal block.
Note:
If the SMP SG-42xx platform is intended for use at ambient temperatures greater than 140°F
(60°C), use a cable with a suitable temperature rating.
• Make sure that the power source meets the specifications of the power supply installed in the SMP
SG-42xx platform, as indicated on the identification plate located on the back panel.
Danger:
Connecting the SMP SG-42xx platform to a power source that does not respect the power
supply specifications may damage the unit.
Instructions:
1. Tighten the Line (L) and Neutral (N) screws of the terminal block onto the corresponding wires of the
power cable, as indicated in the following diagram (refer to the diagram of your specific model):
Figure 13: Connecting the SMP SG-4250 to a high voltage AC power source

Figure 14: Connecting the SMP SG-4260 to a high voltage AC power source
2. Tighten the Ground ( ) screw of the terminal block onto the ground/shield wire of the power cable (the
left one on the diagram above).
Note:
3.8.3 Connecting the SMP SG-42xx platform to a High Voltage DC Power Source
Use this procedure to connect an SMP SG-42xx platform equipped with the high voltage power supply
option to a DC power source.
Before you begin:

Note:
Danger:
Eaton • 31
Instructions:
1. Tighten the Positive (+) and Negative (-) screws of the terminal block onto the corresponding wires of
the power cable, as indicated in the following diagram (refer to the diagram of your specific model):
Figure 15: Connecting the SMP SG-4250 to a high voltage DC power source

Figure 16: Connecting the SMP SG-4260 to a high voltage DC power source
2. Tighten the Ground ( ) screw of the terminal block onto the shield wire of the power cable (the left one
on the diagram above).
Note:
3.8.4 Connecting the SMP SG-42xx platform to a Low Voltage DC Power Source
Use this procedure to connect an SMP SG-42xx platform equipped with the low voltage power supply
option to a DC power source.
Before you begin:

Note:
Danger:
Eaton • 33
Instructions:
1. Tighten the Positive (+) and Negative (-) screws of the terminal block onto the corresponding wires of
the power cable, as indicated in the following diagram (refer to the diagram of your specific model):
Figure 17: Connecting the SMP SG-4250 to a low voltage DC power source

Figure 18: Connecting the SMP SG-4260 to a low voltage DC power source
2. Tighten the Ground ( ) of the terminal block onto the shield wire of the power cable (the left one on the
diagram above).
Note:
3.8.5 Verifying if the SMP SG-42xx platform is Properly Connected to a Power Source
About this task:

Once the SMP SG-42xx platform is connected to a power source, the power LED should turn to green
and the watchdog timer LED should start blinking. If there is a problem with the power supply, the SMP
SG-42xx platform will not start.
Instructions:
1. Make sure that the power source meets the specifications of the power supply installed in the SMP
2. Check all connectors and cables.
3. If the problem persists, contact Eaton for technical assistance.
Eaton • 35
3.9 Verifying if the SMP SG-42xx platform Front Panel LEDs are Working
Properly
About this task:

When you install the SMP SG-42xx platform, you should verify that the front panel LEDs work properly, so
you can rely on the information they provide while configuring, commissioning or testing the unit.
Instructions:
1. Press and hold the SELECT button located on the front panel of the SMP SG-42xx platform.
On the front panel, all the LEDs should toggle between the Amber and Off state (except for the power
LED, which toggles between the Amber and Green state). If one LED never turns to Amber, it does not
work properly.
2. Release the SELECT button to end the test.
3.10 Displaying the Activity Level of an SMP SG-42xx platform

Communication Module
The activity level of a communication module can be displayed on the SMP SG-42xx platform front panel,
through LEDs 1 to 8.
Instructions:
On the SMP SG-42xx platform front panel, press the SELECT button, without holding it, until the LED
of the corresponding communication module (A to D) turns to green.
Note:
The SELECT button is also used to test if the SMP SG-42xx platform front panel LEDs work
properly; to perform such a test, press and hold the SELECT button.
Results:
The activity level of the corresponding communication module is displayed through LEDs 1 to 8 for a serial
communication module, or through LEDs 1 to 4 for an Ethernet or universal communication module.

Chapter
4
SMP SG-42xx platform Serial Ports Configuration
In this chapter: Although TCP/IP is becoming the standard for IED communications,
many IEDs and Remote Terminal Units (RTUs) used in the power
• SMP SG-42xx platform Serial industry are still only accessible through direct or multipoint serial
Port Options communication links.
• SMP SG-42xx platform RS-232
This chapter describes the pinouts of the SMP SG-42xx platform
Connectivity serial port connectors, including those available on the optional
• SMP SG-42xx platform 4-Wire communication modules. It also presents the wiring diagrams that
RS-485 Connectivity allow the connection of an SMP SG-42xx platform to IEDs that
• SMP SG-42xx platform 2-Wire communicate through RS-232 or RS-485 communication links.
RS-485 Connectivity
Warning:
It is recommended to carefully verify the pinout of any serial
device before connecting it to the SMP SG-42xx platform.
Warning:
Serial communication ports of this SMP SG-42xx platform
are not isolated. Use of shielded communication cables is
recommended, with the cable shield connected at both ends.
Eaton • 37
Chapter 4: SMP SG-42xx platform Serial Ports Configuration
4.1 SMP SG-42xx platform Serial Port Options

The SMP SG-42xx platform is equipped with only one built-in serial port (COM1); however, its serial
communication capabilities can be expanded with various communication module options.
The COM1 built-in serial port is available through a female DB9 connector located on the right side of the
SMP SG-42xx platform back panel. The COM1 serial port can be used to connect a touch screen to the
SMP SG-42xx platform, or can serve as a serial communication link between two SMP SG-42xx platforms
configured for redundancy purposes. This port can also be used to connect the SMP SG-42xx platform to
substation devices.
Restriction:
Unlike other SMP SG-42xx platform DB9 connectors (those provided by communication modules),
the COM1 port does not provide support for RS-485 communications, demodulated IRIG-B
distribution and auxiliary supply output.
Serial communication modules

The SMP SG-42xx platform can be equipped with up to 4 serial communication modules, each module
providing 8 additional serial ports with female DB9 connectors that can be used to connect the SMP
SG-42xx platform to substation devices through asynchronous RS-232 communication links or RS-485
multi-drop links. These serial ports can also be configured to distribute a demodulated IRIG-B signal to
these devices, or to provide them with an auxiliary 5 VDC supply.
Universal communication modules

The SMP SG-42xx platform can also be equipped with up to 4 universal communication modules, each
module providing 4 serial ports with female DB25 connectors that can be used to connect the SMP
SG-42xx platform to substation devices through synchronous or asynchronous RS-232 communication
links, or RS-485 multi-drop links. These serial ports can also be configured to distribute a demodulated
IRIG-B signal or a Pulse-Per-Second (PPS) signal to these devices, and to connect the SMP SG-42xx
platform to GE D20 I/O modules and IEDs that implement a K BUS interface.
Serial ports statuses
As a protection against the use of unnecessary physical input and output ports, all SMP SG-42xx
platform's serial ports are disabled by default. The ports are activated if the system needs to use them; for
example if a serial port:
• is configured by being associated with a master or a slave connection
• is associated to a passthrough connection
• is configured to be used by a touchscreen
• is configured to be used in a redundancy setup
• is configured for IRIG-B distribution
The current status of the serial ports are shown in the System/Internals/Vital System Information
statistics page. A serial port status can be Active, Enabled or Disabled. The Console port will always
appear as Enabled.
4.1.1 DB9 Connectors Pinout

Each female DB9 connector available on the SMP SG-42xx platform can be used for RS-232
(asynchronous) or RS-485 (2- or 4-wire) communications, where the SMP SG-42xx platform acts as a Data
Terminal Equipment (DTE).

Restriction:
Unlike other SMP SG-42xx platform DB9 connectors (those provided by communication modules),
the COM1 port does not provide support for RS-485 communications, demodulated IRIG-B
distribution and auxiliary supply output.
The pin numbering convention used is presented in the following diagram:
Figure 19: Pin numbering convention for DB9 connectors
The following tables present the pinout of an SMP SG-42xx platform DB9 connector for the various
communication modes that are supported:
Note:
Some pins support more than one signal. The signal that will be used is specified in the SMP
SG-42xx platform configuration file, using SMP Config, and also depends on the selected
communication mode (RS-232 or RS-485).
Restriction:
Signals marked with an asterisk (*) are not available on the COM1 built-in serial port.
Table 9: SMP SG-42xx platform DB9 connector pinout for RS-232
Signal Pin Description Type DTE
DCD 1 Data Carrier Detect RS-232 Input

(default)
+5 V* 1 5 VDC auxiliary supply Auxiliary Output
RXD 2 Data reception RS-232 Input
TXD 3 Data transmission RS-232 Output
DTR 4 Data Terminal Ready RS-232 Output

(default)
+IRIG-B* 4 Positive IRIG-B (5 V / 10 V) IRIG-B Output

Distribution
GND 5 Signal ground Ground N/A
DSR 6 Data Set Ready RS-232 Input

(default)
Eaton • 39
-IRIG-B* 6 Negative IRIG-B (ground) IRIG-B Output

Distribution /
Ground
RTS 7 Request To Send RS-232 Output
CTS 8 Clear To Send RS-232 Input
RI 9 Ring indicator RS-232 Output

(default)
GND 9 5 VDC auxiliary supply ground Auxiliary / N/A

Ground
Table 10: SMP SG-42xx platform DB9 connector pinout in 4-wire RS-485
NC 1 Not connected N/A N/A

(default)
RXDA* 2 Data reception (-) RS-485 Input

(4-wire)
TXDA* 3 Data transmission (-) RS-485 Output

(4-wire)

(default)

Distribution

(default)

Distribution /
Ground
TXDB* 7 Data transmission (+) RS-485 Output

(4-wire)

RXDB* 8 Data reception (+) RS-485 Input

(4-wire)

(default)

Ground
Table 11: SMP SG-42xx platform DB9 connector pinout in 2-wire RS-485

(default)
TXRXDA* 3 Data transmission/reception (-) RS-485 Input /

(2-wire) Output

(default)

Distribution

(default)

Distribution /
Ground
TXRXDB* 7 Data transmission/reception (+) RS-485 Input /

(2-wire) Output

(default)
Eaton • 41

Ground
4.1.2 DB25 Connectors Pinout

Each female DB25 connector available on the SMP SG-42xx platform can be used for asynchronous
RS-232, synchronous RS-232, or RS-485 (2- or 4-wire) communications, where the SMP SG-42xx platform
acts either as a Data Terminal Equipment (DTE) or a Data Circuit-terminating Equipment (DCE).
These DB25 connectors can also be used to output a Pulse-Per-Second (PPS) signal to IEDs (for time
synchronization), or to connect the SMP SG-42xx platform to GE D20 I/O modules or IEDs that implement
a K-BUS interface.
The pin numbering convention used is presented in the following diagram:
Figure 20: Pin numbering convention for DB25 connectors
The following tables present the pinout of an SMP SG-42xx platform DB25 connector for the various
communication modes that are supported:
Note:
Pins that are not listed in a given table are not connected in that specific communication mode.
Table 12: SMP SG-42xx platform DB25 connector pinout for asynchronous RS-232
Signal Pin Description Type DTE DCE
GND 1 Frame ground Ground N/A N/A
TXD 2 Data transmission RS-232 Output Input
RXD 3 Data reception RS-232 Input Output
RTS 4 Request To Send RS-232 Output Input
CTS 5 Clear To Send RS-232 Input Output
DSR 6 Data Set Ready RS-232 Input Output
GND 7 Signal ground Ground N/A N/A
DCD 8 Data Carrier Detect RS-232 Input Output
-IRIG-B 11 Negative IRIG-B (ground) IRIG-B Output Output

/ GND Distribution

+IRIG-B 14 Positive IRIG-B (5 V / 10 V) IRIG-B Output Output

Distribution
Note:
If IRIG-B distribution is not activated for this
port, this pin is not connected.
DTR 20 Data Terminal Ready RS-232 Output Input
RI 22 Ring Indicator RS-232 Input Output
Table 13: SMP SG-42xx platform DB25 connector pinout for synchronous RS-232
TXD 2 Data transmission RS-232 Output Input
RXD 3 Data reception RS-232 Input Output
RTS 4 Request To Send RS-232 Output Input
CTS 5 Clear To Send RS-232 Input Output
DSR 6 Data Set Ready RS-232 Input Output
GND 7 Signal ground Ground N/A N/A
DCD 8 Data Carrier Detect RS-232 Input Output

/ GND Distribution

Distribution
Note:
TXC 15 Transmit clock RS-232 Input Output
RXC 17 Receive clock RS-232 Input Output
DTR 20 Data Terminal Ready RS-232 Output Input
RI 22 Ring Indicator RS-232 Input Output
ETC 24 External Transmitter Clock RS-232 Output Input
Eaton • 43
Table 14: SMP SG-42xx platform DB25 connector pinout for 4-wire RS-485
GND 7 5 VDC auxiliary supply ground Auxiliary / N/A N/A

Ground

/ GND Distribution
TXDA 12 Data transmission (-) RS-485 Output Output

(4-wire)
TXDB 13 Data transmission (+) RS-485 Output Output

(4-wire)

Distribution
Note:
RXDB 21 Data reception (+) RS-485 Input Input

(4-wire)
Note:
In this communication mode, this pin has an
internal BIAS resistor of 4.7kΩ.
RXDA 23 Data reception (-) RS-485 Input Input

(4-wire)
Note:
In this communication mode, this pin has an
+5 V 25 5 VDC auxiliary supply Auxiliary Output Output
Table 15: SMP SG-42xx platform DB25 connector pinout for 2-wire RS-485, K-BUS and GE D20 I/O
GND 7 5 VDC auxiliary supply ground Auxiliary / N/A N/A

Ground

/ GND Distribution


Distribution
Note:
TXRXDB 21 Data transmission/reception (+) RS-485 Input / Input /

(2-wire) / Output Output
Note: K-BUS /
In this communication mode, this pin has an GE D20 I/O
TXRXDA 23 Data transmission/reception (-) RS-485 Input / Input /

(2-wire) / Output Output
Note: K-BUS /
In this communication mode, this pin has an GE D20 I/O
+5 V 25 5 VDC auxiliary supply Auxiliary Output Output
Table 16: SMP SG-42xx platform DB25 connector pinout for PPS output
+1PPS 9 Positive Pulse Per Second synchronization signal PPS Output Output
-1PPS 10 Negative Pulse Per Second synchronization signal PPS Output Output
4.2 SMP SG-42xx platform RS-232 Connectivity

Most manufacturers’ IEDs can be connected to the SMP SG-42xx platform through an RS-232
communication link, using a standard null modem cable.
4.2.1 Serial Cable Pinout for Connection to Most IEDs

The following diagrams show the pinout of the standard null modem serial cable that is required to connect
most IEDs to the SMP SG-42xx platform through one of its DB9 or DB25 connector:
Eaton • 45
Figure 21: Standard serial cable DB9 connector pinout for RS-232 communications
Figure 22: Standard serial cable DB25 connector pinout for RS-232 communications
4.2.2 Serial Cable Pinout for SEL Relay Connection

Pins 4 and 6 of a Schweitzer Engineering Laboratories (SEL) relay serial port are configured to receive an
IRIG-B signal.
To connect an SEL relay to the SMP SG-42xx platform and synchronize the relay clock with the SMP
SG-42xx platform clock, the same pins of the corresponding serial port connector on the SMP SG-42xx
platform must be configured to distribute a demodulated IRIG-B signal. You will also need a custom serial
cable.
Note:
Unlike for SMP 16 gateways, the SMP SG-42xx platform serial ports do not distribute IRIG-B signal
by default through pins 4 and 6; it must be specified in the SMP SG-42xx platform configuration file
and does not require any jumper reconfiguration on the SMP SG-42xx platform main board.
The following diagram shows the pinout of the serial cable that is required to connect an SEL relay to the
SMP SG-42xx platform through one of its DB9 connector:

Figure 23: Serial cable pinout for RS-232 communications with an SEL relay
4.3 SMP SG-42xx platform 4-Wire RS-485 Connectivity

The SMP SG-42xx platform can be connected to IEDs over a 4-wire RS-485 multidrop link.
There is no standard cable for such connection. Before proceeding with the preparation of the appropriate
wiring, please read the following considerations:
• Pins having the same polarity must be wired together between the SMP SG-42xx platform and the
IEDs.
• 4-wire RS-485 specifications indicate that RXD and TXD pairs must be connected using a twisted
cable.
Note:
For information about the polarity of the IED ports’ pins, consult the documentation of the IED
provided by the manufacturer.
These considerations result in the following pinout:
Figure 24: Pinout to connect an IED to an SMP SG-42xx platform DB9 connector for 4-wire RS-485
Figure 25: Pinout to connect an IED to an SMP SG-42xx platform DB25 connector for 4-wire RS-485
The RS-485 standard allows a balanced transmission line to be shared in party-link multidrop mode. As
many as 32 transmitter/receiver pairs (“unit loads”) can share a multidrop network as long as 2000 feet
(~610 meters). The use of repeaters, to increase the range of a multidrop network, is out of the scope of
this document.
Eaton • 47
The diagram that follows shows a 4-wire RS-485 multidrop network example, where a SMP SG-42xx
platform is connected to 'N' IEDs. In order to work properly, the transmission line is terminated at both
ends, but not at drop points in the middle of the line. Usually, termination resistors should be used with high
data rates and long transmission lines; however, some IEDs may show communication errors even with
low data rates or short transmission lines. Typical resistor value is 120 Ω; a resistor value that is lower than
90 Ω is not recommended.
Figure 26: Example of a 4-wire RS-485 multidrop network
4.4 SMP SG-42xx platform 2-Wire RS-485 Connectivity

The SMP SG-42xx platform can be connected to IEDs over a 2-wire RS-485 multidrop link.
There is no standard cable for such connection. Before proceeding with the preparation of the appropriate
wiring, please read the following considerations:
• Pins having the same polarity must be wired together between the SMP SG-42xx platform and the
IEDs.
Note:
For information about the polarity of the IED ports’ pins, consult the documentation of the IED
provided by the manufacturer.
These considerations result in the following pinout:

Figure 27: Pinout to connect an IED to an SMP SG-42xx

platform DB9 connector through 2-wire RS-485
Figure 28: Pinout to connect an IED to an SMP SG-42xx

platform DB25 connector through 2-wire RS-485
The RS-485 standard allows a balanced transmission line to be shared in party-link multidrop mode. As
many as 32 transmitter/receiver pairs (“unit loads”) can share a multidrop network as long as 2000 feet
(~610 meters). The use of repeaters, to increase the range of a multidrop network, is out of the scope of
this document.
The diagram that follows shows a 2-wire RS-485 multidrop network example, where a SMP SG-42xx
platform is connected to 'N' IEDs. In order to work properly, the transmission line is terminated at both
ends, but not at drop points in the middle of the line. Usually, termination resistors should be used with high
data rates and long transmission lines; however, some IEDs may show communication errors even with
low data rates or short transmission lines. Typical resistor value is 120 Ω; a resistor value that is lower than
90 Ω is not recommended.
Figure 29: Example of a 2-wire RS-485 multidrop network
Eaton • 49

Chapter
5
SMP Gateway Software and Tools Installation
In this chapter: The SMP Gateway Software and Tools installation package contains
all the software components that can be installed on the SMP SG-42xx
• SMP Tools platform.
• SMP Tools Minimum System
This package also provides the complete product documentation and
Requirements
the SMP Tools, a suite of programs required to manage and configure
• Installing SMP Tools the SMP SG-42xx platform.
• SMP SG-42xx platform
This chapter presents the minimum system requirements for the
Software Components
SMP Tools and explains how to install these programs on a computer.
Eaton • 51
Chapter 5: SMP Gateway Software and Tools Installation
5.1 SMP Tools

SMP Tools is a suite of programs used to manage and configure SMP Gateway units.
The following programs are part of the SMP Tools suite:
SMP Manager This program manages all SMP Gateway units that are installed in your substation. It
displays the status of each unit, manages their configuration files, and is used to start
other SMP Tools so they connect automatically to selected units. It is also used to
update the software and license information of the SMP Gateway, and to specify user
authentication settings for this unit.
SMP Manager is also used to specify the network adapter settings of the SMP SG-42xx
platform.
SMP Config This program is used to configure the SMP Gateway software application, by specifying
settings for master and slave protocols, built-in firewall access rules, transparent
("passthrough") connection settings, etc. SMP Config stores this information in a
configuration file, which can be uploaded in the SMP Gateway unit using SMP Manager.
61850 Config As a complement to SMP Config, 61850 Config is used to specify IEC 61850- and UCA
2.0-specific settings, and to add these settings to an SMP Gateway configuration (.par)
file.
SMP Log This program allows users to browse through and manage log files that are generated
and maintained by an SMP Gateway unit.
SMP Stats The SMP Stats program allows users to browse through and manage a large variety of
real-time statistics and internal counters that are generated and dynamically updated by
an SMP Gateway unit.
SMP Trace This program allows users to browse through real-time traces that are generated by the
SMP Gateway. As opposed to log entries, traces are not stored in non-volatile memory,
but contain in-depth information about protocol exchanges and data acquisition.
SMP Connect The SMP Connect program is used to remotely access IEDs that are connected to an
SMP Gateway unit, through transparent (“passthrough”) connections, for the purpose of
doing remote configuration and maintenance of these IEDs using manufacturer-provided
software.
Event This application allows users to convert SMP Gateway master protocol event files to the
Translator COMTRADE format.
5.2 SMP Tools Minimum System Requirements

SMP Tools are compatible with the following Microsoft Windows operating systems:
• Windows 7
• Windows 8.1
• Windows 10
• Windows Server 2008 R2
• Windows Server 2012 R2

Note:
Eaton recommends the installation of the latest service packs for each of these operating systems.
SMP Tools can be installed on computers that meet the following minimum requirements:
• 1.4 GHz processor speed (recommended: 2.0 GHz or faster)
• 2 GB of RAM (recommended: 4 GB of RAM)
• At least 4 GB of disk space for a new installation
• At least 400 MB of disk space for each additional version pack
Browser requirements
The SMP Gateway HMI browser-based application, which provides the Single-Line Diagram Remote
Display and Communication Dashboard features, requires Microsoft Internet Explorer version 11 (or later)
or Google Chrome.
Internet access during installation

The SMP Gateway Software & Tools installation package requires internet access to validate the
authenticity of its origins and the integrity of its content. If internet access is not available from the
installation computer, you must manually install the Internet Security Certificate files required for the
validation process before proceeding with the SMP Tools installation.
SQL Server 2008 R2 Express

SQL Server 2008 R2 Express is a database engine required by the SMP Config program. It is
automatically installed with the SMP Tools.
5.2.1 Installing Internet Security Certificate Files on the SMP Tools Computer
If the installation computer does not have access to the internet, the Internet Security Certificate files
required to validate the authenticity and integrity of the installer must be installed before proceeding with
the SMP Tools installation.
About this task:

The Internet Security Certificate files to install, which are provided with the installer, are the following:
• VeriSign Class 3 Public Primary Certification Authority - G5.cer
• Symantec Time Stamping Services CA - G2.cer
• Symantec Time Stamping Services Signer - G4.cer
• Thawte Timestamping CA.cer
Instructions:
1. In Windows Explorer, locate the certificate files in the installation package (.\SMP Software and
Tools\Certificates).
2. For each of the aforementioned certificate file:
a) Select the file.
b) Select File > Install Certificate, or right-click the file and then click Install Certificate.
c) Click Next twice, and then click Finish.
Results:
You can now install the SMP Tools on the computer.
Eaton • 53
5.2.2 SMP Tools in Virtual Machine-Based Environments

The SMP Tools can be installed in virtual machine-based environments.
Eaton will support and troubleshoot SMP Tools deployed in virtual machine-based environments, with the
following restrictions:
• Problems that cannot be reproduced in real environments or in Eaton’s own virtual machine test
environment must be debugged and solved by customers.
• vendor main maintenance tools (NVTs) issues that are VM-specific, and which are not connectivity or
communication problems, will not be investigated by Eaton engineers. Support for those issues should
be provided by the NVT/IED manufacturers.
5.3 Installing SMP Tools
Before you begin:

• Verify that you have administrative privileges on the computer.
• Make sure the SMP Gateway Software and Tools installer is copied on the computer.
• If the computer is not connected to the internet, make sure the Internet Security Certificate files required
to validate the authenticity and integrity of the installer were properly installed on the computer.
Instructions:
1. In Windows Explorer, double-click the installer file (.\SMP Software and Tools\SMP Tools
\setup.exe).
2. Follow the SMP Gateway Software and Tools Installation Wizard instructions.
5.4 SMP SG-42xx platform Software Components

The functions of the SMP SG-42xx platform are provided by a sophisticated embedded software system
that includes the following components:
Bootstrap The bootstrap programs are responsible for the startup of the proper operating system,
programs depending on the unit condition (following a critical system failure, for example) or by
user selection (using the front panel pushbutton).
These programs are factory-installed.
Rescue The rescue operating system provides minimal services that allow the recovery of the
operating unit when problems occur at the main operating system level.
system
The rescue operating system is factory-installed.
Main operating The main operating system manages how the SMP Gateway application uses the
system hardware components of the SMP SG-42xx platform. It also provides a command-
line interface that allows power users to perform advanced maintenance features, and
which gives access to the file system of the SMP SG-42xx platform.
The main operating system can be updated using SMP Manager.

SMP Gateway The SMP Gateway application encompasses all the high-level features of the SMP
application SG-42xx platform:
• protocols and communications
• real-time data acquisition and storage
• event file retrieval
• remote access ("passthrough") to IEDs
• etc.
The SMP SG-42xx platform web server, which hosts SMP Gateway HMI features such
as the communication dashboard, single-line diagram display and a commissioning
tool, is also part of the SMP Gateway application.
The SMP Gateway application can be updated using SMP Manager.
Eaton • 55

Chapter
6
SMP SG-42xx platform Configuration
In this chapter: The SMP Manager tool allows status monitoring of each SMP
Gateway it is connected to, including the SMP SG-42xx platform. It
• Starting SMP Manager is also used to start the other SMP Tools that connect to the unit for
• The SMP SG-42xx platform configuration, maintenance, monitoring and troubleshooting purposes.
CONSOLE Port
In this chapter, the reader will learn how to perform the following SMP
• Connecting the SMP SG-42xx SG-42xx platform configuration operations:
platform to a Computer for
Configuration and Maintenance • Connect the SMP SG-42xx platform to the configuration and
maintenance computer via USB.
• Network Adapter Configuration
• Specify the settings of the network adapters of the SMP SG-42xx
Concepts Specific to the SMP
platform.
SG-42xx platform
• Add the SMP SG-42xx platform to the list of SMP Gateway units
• Configuring the Network
that are monitored through SMP Manager.
Adapters of the SMP SG-42xx
platform At the end of the chapter, the reader will also be introduced to the
• Adding the SMP SG-42xx SMP Gateway application configuration process.
platform to the List of SMP
Gateways Monitored in SMP
Manager
Application Configuration
• Calibrating the SMP SG-42xx
platform Touch Screen
• Configuring the Display Video
Resolution of the SMP SG-42xx
platform
Eaton • 57
Chapter 6: SMP SG-42xx platform Configuration
6.1 Starting SMP Manager
Instructions:
Select Windows > All Programs > Eaton SMP Tools > SMP Manager.
SMP Manager starts up and lists all SMP Gateway units it currently monitors.
6.2 The SMP SG-42xx platform CONSOLE Port

When connected via its CONSOLE (USB) port to a computer that hosts SMP Manager, the SMP SG-42xx
platform can be automatically detected by SMP Manager and added to its list of SMP Gateway units
monitored for configuration and maintenance purposes.
Note:
The IP address of the USB adapter of each SMP SG-42xx platform is hard-coded to 172.31.0.1,
and cannot be changed. As a result, only one SMP SG-42xx platform can be configured through
USB at a time.
This USB connection gives access to all the configuration and maintenance functions that are provided
by the SMP Tools, and which are usually available through an Ethernet connection: network adapters
configuration; diagnostic traces, statistics and log entries; passthrough connections; etc.
6.3 Connecting the SMP SG-42xx platform to a Computer for Configuration

and Maintenance
Instructions:
1. Start SMP Manager.
2. Connect one end of the USB cable provided with the SMP SG-42xx platform to the computer that hosts
SMP Manager.
3. Connect the other end of the cable to the SMP SG-42xx platform.
Results:
SMP Manager automatically detects the SMP SG-42xx platform and adds it to the list; SMP Manager
names it USB and assigns it the IP address of its USB adapter.

Note:
The IP address of the USB adapter of each SMP SG-42xx platform is hard-coded to 172.31.0.1,
and cannot be changed. As a result, only one SMP SG-42xx platform can be configured through
USB at a time.
What to do next:
1. Configure the SMP SG-42xx platform network adapters through the USB connection.
2. Add the SMP SG-42xx platform to the list of SMP Gateways monitored in SMP Manager, using its
specific name and IP addresses.
3. Configure the SMP SG-42xx platform application using SMP Config.
6.4 Network Adapter Configuration Concepts Specific to the SMP SG-42xx

platform
This section explains the various network concepts involved in the configuration process of the SMP
SG-42xx platform network adapters.
For additional information, contact your network administrator.
IP Address
The IP address is a numerical label that is assigned to network adapters of devices that participate in a
computer network and that use the Internet Protocol (IP) for communications between them. It consists of
four numbers from 0 to 255, separated by periods, such as 125.90.234.12.
The SMP SG-42xx platform has two integrated network adapters, which means that it can be configured
with two IP addresses, allowing it to communicate over two different IP networks or subnets.
When equipped with Ethernet communication modules, the SMP SG-42xx platform can have up to 10
network adapters, each of these adapters having its own IP address.
Note:
The SMP SG-42xx platform is not an Ethernet switch: each Ethernet port is independent and must
be assigned to a different subnet.
Subnet Mask
A TCP/IP network is subdivided into subnets. All network devices within a particular subnet can
communicate with one another in one “hop”, using their respective IP addresses. The subnet mask is a bit
mask that defines the portion of the IP address that is common to all network devices that share the same
subnet.
For example, network devices using IP addresses 125.90.234.12 and 125.90.234.25 are on a subnet
designated by subnet mask 125.90.234.0.
Eaton • 59
Default Gateway
When the SMP SG-42xx platform must communicate with a network device that is outside the subnets for
which it is configured, it must go through a network gateway that will route communications to the other
subnet. The IP address of this network gateway is the default gateway.
Typically, you only specify one default gateway for each network adapter of the SMP SG-42xx platform. It
is possible to specify additional default gateways for redundancy purposes: the SMP SG-42xx platform will
try using the next default gateway in the list only if the preceding one is failing.
DNS Server
A DNS (Domain Name System) server allows the use of symbolic names rather than IP addresses for
network devices. For example, a protocol might refer to a substation device as relay6.mycompany.com,
instead of using its 10.106.121.34 IP address. When a symbolic name is used, the DNS server translates
the name to an IP address.
WINS Server
A WINS (Windows Internet Name Service) server also allows the use of symbolic names instead of IP
addresses. At startup, the SMP SG-42xx platform informs the WINS server of its symbolic name and IP
address.
The WINS name of an SMP SG-42xx platform cannot be changed, and uses the following syntax:
SMP<serial>
where <serial> is the SMP SG-42xx platform serial number.
Note:
For example, SMP7000003 is the WINS name of the SMP SG-42xx platform with serial number
7000003.
NIC Teaming
NIC stands for Network Interface Card (also called "Network Adapters"). As the SMP SG-42xx platform is
equipped with at least two NICs, these cards can be grouped for network fault tolerance: if the NIC or any
other component of the corresponding network fails, the network connection does not cease and continues
to operate on the other NIC. Note that only consecutive NICs can be teamed together.
Multihoming
The SMP SG-42xx platform supports single-link multihoming, which allows it to connect to multiple
Ethernet networks using the same adapter (and multiple IP addresses).
VLAN Tagging
The SMP SG-42xx platform can communicate over Virtual Local Area Networks (VLANs); for that matter, a
VLAN identifier can be assigned to each additional IP address specified for any of its network adapters.
6.5 Configuring the Network Adapters of the SMP SG-42xx platform
Before you begin:

The SMP SG-42xx platform must be visible in SMP Manager and accessible either through an USB
connection or an Ethernet network. When a network adaptor is not used, it should be disabled.

About this task:

Before configuring the application of the SMP SG-42xx platform, its network adapters must be configured
with proper settings.
Instructions:
2. In SMP Manager, select the SMP SG-42xx platform to configure.
3. Select Gateway > Configure Network Settings.
4. For each network adapter or network adapter team:

a) Select the adapter/team to configure, and then click Properties.
b) To disable the network adapter, leave the IP address text box empty.
Eaton • 61
c) To configure the network adapter, type the IP address, the Subnet mask, and the Default gateway
in the corresponding text boxes.
Restriction:
The first IP address cannot be used over a VLAN: this way, the SMP SG-42xx platform
will remain reachable even if a major failure occurs at the firmware level. You must specify
additional IP addresses to use the SMP SG-42xx platform over VLANs.
d) If necessary, type the IP addresses of the Preferred DNS server and Alternate DNS server in the
corresponding text boxes.
e) Click OK.
5. When you have properly specified the settings of each network adapter/team, click OK to upload these
settings on the SMP SG-42xx platform.
6.5.1 Specifying Additional IP Addresses for an SMP SG-42xx platform Network

Adapter
About this task:

It is possible to specify additional IP addresses for each network adapter of the SMP SG-42xx platform.
These addresses can be used to connect the SMP SG-42xx platform to multiple Ethernet networks using
the same adapter (single-link multihoming), or to use the SMP SG-42xx platform over Virtual Local Area
Networks (VLANs).
Instructions:
4. Select the network adapter (or network adapter team) to configure, and then click Properties.
5. Click Advanced.

6. For each additional IP address to specify:

a) Under IP addresses, click Add.
b) In the IP Address window, type the IP Address and Subnet mask in the corresponding text boxes.
c) If this address is intended for use over a VLAN, type the VLAN ID in the corresponding box.
d) Click OK.
7. Click OK in the Advanced Properties window and in the Properties window.
8. Click OK to upload the updated settings to the SMP SG-42xx platform.
6.5.2 Specifying an Additional Default Gateway for an SMP SG-42xx platform Network
Adapter
About this task:

It is possible to specify additional default gateways for redundancy purposes: the SMP SG-42xx platform
will try using the next default gateway in the list only if the preceding one is failing.
Instructions:
5. Click Advanced.
6. For each additional default gateway to specify:

a) Click Add.
b) Type the Default Gateway IP address in the corresponding text box.
c) Click OK.
Eaton • 63
6.5.3 Specifying a WINS Server for an SMP SG-42xx platform Network Adapter
About this task:

It is possible to specify a WINS server for each network adapter of the SMP SG-42xx platform, to allow the
use of a symbolic name instead of its IP addresses to reach the SMP SG-42xx platform.
Instructions:
5. Click Advanced, and then select the WINS tab.
6. Click Add.
7. Type the WINS Server IP address in the corresponding text box.
8. Click OK.
10.Click OK to upload the updated settings to the SMP SG-42xx platform.
6.5.4 Teaming SMP SG-42xx platform Network Adapters
About this task:

Network adapters of the SMP SG-42xx platform can be teamed for network fault tolerance. A network
adapter team can then be configured the same way as a single network adapter, with its own IP
addresses, default gateways, DNS and WINS servers.

Restriction:
Only consecutive network adapters can be teamed together, which means that the first built-in
Ethernet port (ENET1) can only be teamed with the second one (ENET2); the same rule applies to
Ethernet ports provided by optional Ethernet communication modules.
Instructions:
4. Select one of the network adapter that will be part of the team, and then click Team.
Warning:
All settings that were previously defined for this network adapter will be deleted. If you team the
built-in adapters (ENET1 and ENET2), make sure to specify the IP addresses properly before
uploading the new settings to the SMP SG-42xx platform.
Eaton • 65
6.6 Adding the SMP SG-42xx platform to the List of SMP Gateways
Monitored in SMP Manager
Before you begin:

• Configure the SMP SG-42xx platform network adapters using SMP Manager.
• Make sure the SMP SG-42xx platform is powered on and accessible through an Ethernet network from
the computer that hosts the SMP Manager program .
About this task:

When the SMP SG-42xx platform has its own IP addresses, it can be added permanently to the list of SMP
Gateway units monitored in SMP Manager.
Instructions:
1. In SMP Manager, select File > Add SMP Gateway.
2. Under General Settings:

a) In the SMP Gateway name box, type a name for the SMP SG-42xx platform.
In the Configuration File box, a default name appears.
b) If you want to change the name of the SMP Gateway configuration file, or its location on the
computer, type it in the Configuration File box.
Note:
If changes are made to the file name or its directory, you can update this information at any
time.
3. Under Connection Settings:
a) In the First IP Address box, type one of the IP addresses specified for an Ethernet adapter of the
SMP SG-42xx platform.

b) If you also want SMP Manager to reach the SMP SG-42xx platform via another network, type
another IP address of the SMP SG-42xx platform in the Second IP Address box.
c) If the SMP SG-42xx platform cannot be accessed through the network, but through a dialup
connection, clear the Automatically Poll SMP Status at startup check box to prevent SMP
Manager from polling the gateway for its status; this will avoid monopolizing a costly telephone
connection.
4. Under Configuration Tools Version, select which version of SMP Config and 61850 Config will be
used to modify the configuration file of this SMP SG-42xx platform:
a) To always use the same version as the software components installed on the SMP SG-42xx
platform, select Use same version as SMP Gateway.
b) Otherwise, select Use specific version and select a version from the corresponding combo box.
5. Click Add.
The SMP SG-42xx platform is added to the list. If the network settings are properly specified, you
should see the current status of the SMP SG-42xx platform under the Status column.
6. If the status is not available, make sure the IP addresses specified in the SMP Gateway Properties
window match the network adapter settings of the SMP SG-42xx platform. Adjust either group of
settings accordingly, if necessary.
7. When the network settings are properly configured and the unit status is available in SMP Manager,
unplug the USB cable from the SMP SG-42xx platform.
6.7 SMP SG-42xx platform Application Configuration

Once the SMP SG-42xx platform network adapters are properly configured, its application is ready to be
configured, using the SMP Config program.
The SMP Gateway application configuration process is similar for all SMP Gateway models and is not in
the scope of this document.
For complete configuration instructions and a full discussion of the capabilities of the SMP Gateway
application, refer to the SMP Gateway User Manual from Eaton.
The following sections present application configuration operations that must be performed to complete
installation procedures previously presented in this document.
6.7.1 Starting SMP Config

SMP Config is the program used to configure the SMP SG-42xx platform application, through the SMP
SG-42xx platform configuration file.
About this task:

When you specify the name and location of a local copy of the SMP SG-42xx platform configuration file in
the properties of an SMP Gateway (in SMP Manager), you can open this configuration file automatically by
starting SMP Config through SMP Manager.
Note: To facilitate device migration, an SMP SG-4260 can run an existing configuration file that
was configured for an SMP SG-4250 without having to modify the configuration file. However, an
SMP SG-4250 will refuse a configuration file that was defined for an SMP SG-4260; the hardware
type must be modified to match the specific model.
Instructions:
3. Select Tools > SMP Config.
Eaton • 67
SMP Config opens the local copy of the SMP SG-42xx platform configuration file as specified in SMP
Manager for this gateway; if no configuration file has been specified yet, SMP Config opens a new
configuration file with default settings based on this specific SMP Gateway model.
6.7.2 Specifying the Minimal Time Quality Requirement Setting of an SMP SG-42xx
platform
The Minimal Time Quality Requirement setting specifies the requirement that the SMP SG-42xx platform
system clock must evaluate in order to determine its synchronization status.
Before you begin:

The SMP SG-42xx platform configuration file must have been created for this unit.
About this task:

You must specify the Minimal Time Quality Requirement setting in the configuration file of an SMP
SG-42xx platform when it is connected to a synchronization source.
Instructions:
1. Start SMP Config.
2. In SMP Config, expand the System branch, then the Time branch, and then select the
Synchronization Status branch.
3. In the Minimal Time Quality Requirement cell, select the criterion that corresponds to the expected
accuracy of the SMP SG-42xx platform system clock.
4. Select File > Save.
What to do next:
If you are done with the configuration process, upload the configuration file on the SMP SG-42xx platform
and restart it to apply the configuration changes.

6.7.3 Specifying SMP SG-42xx platform IRIG-B Synchronization Settings

IRIG‑B Synchronization settings specify information about the IRIG-B synchronization source the
SMP SG-42xx platform is connected to. It also allows to disable the IRIG-B input, thus disabling the
synchronization, in order to protect against the use of this specific physical input.
Before you begin:

About this task:

If the SMP SG-42xx platform is connected to an IRIG-B source that provides local time information (as
opposed to UTC time), you must specify time zone and daylight savings information about this source in
the SMP SG-42xx platform configuration file.
Instructions:
2. In SMP Config, expand the System branch, then the Time branch, and then select the IRIG‑B
Synchronization branch.
3. IRIG-B synchronization is enabled by default. It is however possible to disable the IRIG-B input and
consequently, the synchronization. To do that, remove the checkmark in the Enabled box to disable it.
4. The Format cell allows to select which timestamping information components are expected when
synchronizing with IRIG-B. Any timestamping information component available at the IRIG-B input
but not specified in the selected Format cell, through the time code designation, is ignored. The Auto
Detect setting is set by default; with this format setting, all timestamping information components
available at the IRIG-B input are extracted, except for the Year timestamping information component,
which can be extracted only if the IEEE 1344 format signal is detected. The Year component is thus
ignored if an other format is detected. Select which timestamping information components are required
for the IRIG-B synchronization by selecting the right format.
For example, if the signal format BCD Time of the Year (Time code designation: B002) is selected in
the Format cell, the only information that will be retrieved from the IRIG-B signal will be: Day of the year
and Second of the day, even if the signal provides more timestamping information components.
5. In the Time Zone cell, select the time zone specific to the time information provided by the IRIG-B
source.
6. If the IRIG-B source is automatically adjusted for daylight savings, select Auto Adjust DST.
What to do next:
6.7.4 Specifying SMP SG-42xx platform IRIG-B Distribution Settings

IRIG‑B Distribution settings must be specified if the SMP SG-42xx platform is used as an IRIG-B
synchronization source for substation devices.
Before you begin:

Eaton • 69
Instructions:
2. In SMP Config, expand the System branch, then the Time branch, and then select the IRIG‑B
Distribution branch.
3. In the Distribution Conditions cell, select the condition under which the IRIG-B signal will be
distributed.
Note:
If the SMP SG-42xx platform is part of a redundancy group and you select one of the conditions
starting with "When started...", IRIG-B distribution will not be activated when the SMP SG-42xx
platform is on standby.
4. Unless you selected When started, forward input signal or At system boot, forward input signal for
the Distribution Conditions setting, you must specify additional settings about the IRIG-B signal that
will be distributed by the SMP SG-42xx platform:
a) In the Format cell, select the IRIG-B format to which the SMP SG-42xx platform system clock
information should be encoded in the output signal.
b) Specify the Output Signal Voltage in the corresponding cell.
c) If the IRIG-B signal must be distributed in the UTC format, select the GMT time zone in the Time
Zone cell.
d) Otherwise, select the time zone to use for the IRIG-B output signal (essentially, it should be the
time zone of the area where your substation is located); if required, select Auto Adjust DST to
automatically adjust the IRIG-B output signal for daylight savings.
What to do next:
6.7.5 Setting up an SMP SG-42xx platform Serial Port for IRIG-B Distribution
By default, IRIG-B distribution is not active on SMP SG-42xx platform serial ports: it must be activated via
the SMP SG-42xx platform configuration file, using SMP Config.
Before you begin:

About this task:

When IRIG-B distribution is activated on a serial port of the serial communication module, it is distributed
through pins 4 and 6 of the DB9 connector, which means that these pins will no longer be used for the DTR
and DSR signals.
When IRIG-B distribution is activated on serial ports of the universal communication module, it is
distributed through pins 11 and 14 of the DB25 connectors.
Instructions:

2. In SMP Config, expand the System branch, then the Time branch, and then select the IRIG-B
Distribution branch.
3. Put a check mark in the Distribution cell of a given serial port to activate IRIG-B distribution for it.
Restriction:
For serial ports of a universal communication module, IRIG-B distribution is activated
simultaneously for all ports of the module.
What to do next:
6.7.6 Setting up the SMP SG-42xx platform COM1 Serial Port for Touch Screen Usage
When a serial cable is used to convey touch information from a touch screen to the SMP SG-42xx
platform, you must specify in the SMP SG-42xx platform configuration file that the COM1 serial port will be
reserved for that specific usage, using SMP Config.
Before you begin:

• The SMP SG-42xx platform configuration file must have been created for this unit.
• The SMP SG-42xx platform is connected to a touch screen through the COM1 serial port, not the USB1
or USB2 port.
Instructions:
2. In SMP Config, expand the Connections branch, and then select the Serial Ports branch.
Eaton • 71
3. In the Usage cell of the COM1 row, select Elo Touchscreen.

What to do next:
6.7.7 Setting up an SMP SG-42xx platform Serial Port for Auxiliary Power Supply
The serial ports of an SMP SG-42xx platform serial communication module can be configured to provide 5
V auxiliary power supply.
Before you begin:

• The SMP SG-42xx platform configuration file must have been created for this unit.
• 5 V auxiliary power supply is not supported through the COM1 serial port, neither through universal
communication module serial ports.
Instructions:
2. In SMP Config, expand the Connections branch, then the Serial Ports branch, and then select the
Asynchronous branch.
3. For each serial port that will provide 5 V auxiliary power supply, set the DCD - RI setting to Auxiliary 5V
supply.

What to do next:
6.8 Calibrating the SMP SG-42xx platform Touch Screen

The following procedure explains how to calibrate a touch screen that is connected to the SMP SG-42xx
platform.
Before you begin:

• Verify that the touch screen is powered up and connected to the SMP SG-42xx platform.
• To ensure that the touch screen gets properly calibrated, make sure you are in your normal working
position: either sitting down or in front of the rack standing up, as you intend to use it most of the times.
About this task:

A touch screen connected to the SMP SG-42xx platform automatically enters calibration mode at the SMP
SG-42xx platform startup. You can also calibrate the touch screen at runtime by starting the calibration
program via SMP Console and using the elomgr /C command.
Instructions:
1. Have the touch screen enter calibration mode.
2. Touch the upper-left cross; repeat for each cross, as they appear on screen.
3. At the end, a message will appear, asking if the cursor follows your finger; leave your finger on the
screen and move it all over the display.
4. If you are satisfied, then click on Calibrate Edges. If you are not satisfied, folllow instructions on Step 6.
For the edge calibration, small circles appear on the screen edges; follow the circles with your fingers to
erase them, for all four screen edges.
5. If these new calibration settings are correct, press Accept.
6. Otherwise, press Redo to try recalibrating it again or Quit to cancel the calibration process.
6.9 Configuring the Display Video Resolution of the SMP SG-42xx platform
The following procedure explains how to change the SMP SG-42xx platform local display video resolution
from the SMP Manger program.
Before you begin:

The SMP SG-42xx platform must be powered on and accessible through an Ethernet network from the
computer that hosts the SMP Manager program. The local display must be properly connected to the SMP
SG-42xx platform and powered on.
About this task:

Before changing the video resolution setting, it is good practice to verify the video display interface of your
monitor. A quick look at the connector indicates if you are using a VGA or a DVI type of video display.
Knowing the type of video display allows you to use the Automatic detection setting which is specific for
VGA and DVI types.
Instructions:
Eaton • 73

3. Select Gateway > Set Screen Resolution.
4. Select the screen resolution you want for the local display and click OK to upload the selected setting
on the SMP SG-42xx platform (the default setting is 1024 x 768).
5. The SMP SG-42xx platform need to be restarted for the change to take effect. An SMP Manager
window will ask you if you want to restart your SMP SG-42xx platform now. If you click No, the changes
will take effect the next time you restart your SMP SG-42xx platform.

Chapter
7
SMP SG-42xx platform Redundancy
In this chapter: The SMP SG-42xx platform is a critical component in a substation
automation system.
• Basic SMP SG-42xx platform
Redundancy Hence, if the control center loses contact with the SMP SG-42xx
platform because of an hardware or network failure, it can severely
• SMP SG-42xx platform Hot-
impact substation operations. With the redundancy feature, you
Standby Redundancy can group two SMP SG-42xx platforms together in a redundant
• SMP SG-42xx platform configuration, to ensure continued operation of the substation
Redundancy Configuration automation system in the event of a failure: if one gateway fails, the
• SMP SG-42xx platform other one takes over.
Redundancy Status
Note: Different SMP SG-42xx platform's models may be
• Forcing an Active SMP SG-42xx grouped together in a redundancy configuration.
platform to Fall on Standby
This chapter presents the SMP SG-42xx platform redundancy feature,
describes how to group two SMP SG-42xx platforms for redundancy
purposes, and explains how to monitor the current status of an SMP
SG-42xx platform redundancy group through various means.
Eaton • 75
Chapter 7: SMP SG-42xx platform Redundancy
7.1 Basic SMP SG-42xx platform Redundancy

Basic SMP SG-42xx platform redundancy implies the use of two SMP SG-42xx platforms, called
respectively the active SMP SG-42xx platform and the standby (backup) SMP SG-42xx platform.
Both SMP SG-42xx platforms are connected to the same control center and IEDs, and they share the
same configuration.
They also share a public virtual IP address on the network that is assigned to the active SMP SG-42xx
platform. As a result, no special network configuration is required at the control center level; in fact, when
the control center connects to the public virtual IP address, it has no indication as to which SMP SG-42xx
platform it is communicating with. Each SMP SG-42xx platform still has its own private IP address, which
can be used for maintenance purpose.
The active SMP SG-42xx platform is polling the devices and communicates with the control center as if it
was a standalone system.
Meanwhile, the standby SMP SG-42xx platform initializes itself and gets ready to take over the active role
when a specific failover condition is met, such as a critical malfunction of the active SMP SG-42xx platform.
The serial ports of a standby SMP SG-42xx platform are put into high impedance mode, which allows the
use of Y-cables between the control center and the gateways, and between the gateways and the IEDs,
when serial communication links are used for that matter.
Status information is exchanged between the SMP SG-42xx platforms over redundant links: these can be
Ethernet links, serial links, or a combination of both.
7.1.1 Typical SMP SG-42xx platform Failover Scenario

In a basic redundancy configuration, the SMP Gateways of a group are addressed by a control center as if
they were a single SMP SG-42xx platform with a single IP address (the group IP address).
In the event that the active SMP SG-42xx platform fails, the standby SMP SG-42xx platform immediately
becomes active and takes ownership of the group IP address. Failover from the active SMP SG-42xx
platform to the standby SMP SG-42xx platform typically takes less than 5 seconds. Network connections
from the control center are temporarily lost as the control center tries to reconnect to the newly active SMP
SG-42xx platform using the same group IP address.
The following illustration presents a typical failover scenario in a basic SMP Gateway redundancy
configuration:
Figure 30: Typical failover scenario in a basic SMP SG-42xx platform redundancy configuration
The primary failover condition is the detection of a hardware failure on the active SMP SG-42xx platform.
Other failover conditions based on SMP SG-42xx platform hardware characteristics (such as a low
memory condition) can be defined while grouping the SMP SG-42xx platform for redundancy. Additional
failover conditions based on the current state of binary input points can also be specified through a text
file. For additional information on that point, refer to section: Additional Failover Conditions using the
SysServerConfig.txt file on page 84.

7.1.2 Communication Links Between Redundant SMP SG-42xx platforms

Status information is exchanged between the SMP SG-42xx platforms over redundant links: these can be
Ethernet links, serial links, or a combination of both.
The active SMP SG-42xx platform send regular heartbeat messages to the standby SMP SG-42xx platform
through these redundant communication links. If the standby SMP SG-42xx platform fails to receive these
messages, it automatically assumes that it should become active. The use of two distinct communications
channels for the heartbeat messages minimize the chances of both SMP SG-42xx platforms becoming
active due to a single faulty connection.
Serial redundancy link cable requirements

If one of the communication links between the redundant SMP SG-42xx platforms is a serial link, you must
use a cross-wire serial DB9 cable with pins 4 and 6 floating.
Note:
The cable cannot be longer than to 2 meters in order to preserve the unit's compliance with the IEC
61850-3 standard.
Figure 31: Serial redundancy link cable pinout
7.1.3 SMP Gateway A and B Designations in a Redundancy Group

When grouping two SMP SG-42xx platforms together for redundancy purposes, one of the unit must be
designated as the "SMP Gateway A" (like the "A" unit of an A-B protection scheme).
By default, the first SMP SG-42xx platform of the group is designated as the "SMP Gateway A", the second
SMP SG-42xx platform being the "SMP Gateway B"; this can be changed at configuration time. Moreover,
it is possible to give priority to SMP Gateway A, so it takes precedence over SMP Gateway B.
When SMP Gateway A has precedence over SMP Gateway B, the SMP Gateway A will always be active
when no failover condition is met; as a result, an additional failover will occur when the SMP Gateway A
recovers from a fault.
This scenario is presented in the following diagram:
Eaton • 77
Figure 32: Failure recovery scenario with an SMP SG-42xx platform designated as the preferred one
7.2 SMP SG-42xx platform Hot-Standby Redundancy

The SMP Gateway unit on standby will display the Hot Standby status when the redundancy group has
reached the full synchronization status, which is defined according to the default redundancy functionalities
as well as to the hot standby configuration requirements set in SMP Config for the master protocols, the
slave protocols and other system components. The SMP Gateway User Manual provides a detailed table
that explains the standby SMP SG-42xx platform's behavior in a redundancy configuration.
One of the standby unit’s configuration requirements that can be set in SMP Config is to configure master
protocol components on the standby SMP SG-42xx platform to maintain an up-to-date image, as complete
as it is possible, of the data on the active SMP SG-42xx platform. This is achieved by selecting the “Hot-
Standby Support” in the master protocol component’s General branch. It is available for the most common
master protocols.
Whenever a transition occurs on a hot-standby configured data point, the information is first transmitted to
the standby SMP Gateway, and then it’s updated in the real-time database of the active SMP Gateway.
During a failover, no transitions are lost, however events may be duplicated. Using the Hot-Standby
Support feature, integrity scans are not always required, since the standby unit’s data points are already
synchronized, reducing the failover time significantly.
The drawback is that all synchronized data must be transmitted to the standby SMP SG-42xx platform
before it can be made available to the control center. This can add a few dozen milliseconds to the overall
transmission time of a transition from the device to the control center.
Another standby unit’s configuration requirements that can be set in SMP Config is to configure slave
protocol components to be active anytime. This feature allows taking full advantage of the hot standby
capabilities. Points produced by the slave protocol components are not synchronized, they are specific to
each SMP SG-42xx platform (e.g.: __linkActive system data point for the DNP3 protocol).
The following diagram presents the flow of data from an IED up to the control centers, in a hot-standby
redundancy configuration:

1. The active SMP SG-42xx platform retrieves data from the IED.
2. Retrieved data is transmitted to the standby SMP SG-42xx platform before it can be reported to the
control center; this ensures that no invalid data is reported when a failover occurs.
3. Data is then reported by the active SMP SG-42xx platform or the standby SMP SG-42xx platform (or
both) to the corresponding control center.
Note:
The group IP address is always associated with the active SMP SG-42xx platform. When the
control center wants to connect to the standby SMP SG-42xx platform, it must use its physical IP
address.
Figure 33: Hot-standby redundancy data flow
Restrictions
• Hot-standby redundancy is not supported by all master and slave protocols. Refer to the documentation
of the specific protocol to see if it is supported.
• If you use the Automation Functions components to perform some operations on the real-time data,
note that only the Logical function and Logic Processor expressions work while the SMP SG-42xx
platform is on standby.
• Slave protocol instances that use serial communication links cannot be configured for hot-standby
redundancy, as the serial ports of the standby SMP SG-42xx platform are put into high impedance
mode.
7.3 SMP SG-42xx platform Redundancy Configuration

This section describes how to group two SMP SG-42xx platforms for redundancy purposes, establish a
serial communication link between these SMP SG-42xx platforms (if required) and define additional failover
conditions based on the state of binary input points.
7.3.1 SMP SG-42xx platform Redundancy Requirements

Before grouping two SMP SG-42xx platforms for redundancy purposes, you must take some factors under
consideration.
Eaton • 79
The complete configuration of both SMP SG-42xx platforms must be identical:

• They must be configured with the same version of the SMP SG-42xx platform software.
• They must use the same configuration file
Note:
The SMP Gateways of a redundancy group must have identical configuration files; it is although
possible to group different SMP SG-42xx platform’s models together. In such a situation, the
Hardware Type setting of the SMP SG-4260 must be set to SMP SG-4250 in order for the
redundancy configuration to work properly.
• Their respective license files must include the same options, including the redundancy option.
• If NIC teaming is required, it must be configured on both SMP SG-42xx platforms.
The following requirements must also be met:
• Both SMP SG-42xx platforms are not already part of a redundancy group.
• If the SMP SG-42xx platform must be connected to IEDs through serial links, Y-cables must be used
unless redundant IEDs are also used; the same requirement applies to serial connections to control
centers.
Note:
The P-CABC-0324-xx-yy (where x and y are in meters) Y-cable is available from Eaton to
connect the SMP SG-42xx platform to substation devices for RS-232 serial communications.
• If IRIG-B distribution is enabled on the SMP SG-42xx platforms, only one of them should distribute the
IRIG-B signal at a time. To do so, make sure the Distribution Conditions IRIG-B distribution setting is
set to one of the conditions starting with "When started...".
• Both SMP SG-42xx platforms must be connected together to monitor their respective operational
status; the corresponding communication links are specified throughout the configuration of the SMP
SG-42xx platform redundancy group.
7.3.2 Grouping SMP SG-42xx platforms for Redundancy Purposes

This procedure explains how to configure and group two SMP SG-42xx platforms for redundancy
purposes.
Before you begin:

• Carefully read the SMP SG-42xx platform redundancy requirements.
• Make sure both SMP SG-42xx platforms are powered on, and that their network adapters are properly
configured.
Instructions:
2. Select the two SMP SG-42xx platforms you want to group together.
Note: an SMP SG-4250 and an SMP SG-4260 can be grouped together.
3. Select Redundancy > Group SMP Gateways.

4. In the General tab:

a) Under Gateway identification, select which SMP SG-42xx platform of the group is designed as the
A unit of the A-B pair (the first one listed will be assigned this role by default).
b) Select Gateway A has priority if you want to force the SMP SG-42xx platform A to be active when
both SMP units of the group are functional and available.
c) Under Communication between gateways, in the Link #1 combo boxes, select the type of
connection and the connector of the first redundancy communication link for the A and B units.
Select first the connection and connector for the A unit, then the combo box for the B unit
automatically adapts its selectable content based on the choice you made for the A unit.
d) Still under Communication between gateways, in the Link #2 combo boxes, select the type of
connection and the connector of the second redundancy communication link for the A and B units
the same way you did for the link#1.
e) In the Keep-alive Transmit interval box, specify the time interval to wait between the sending of the
keep-alive messages of the SMP SG-42xx platform (sending messages every x milliseconds, where
x is between 200 and 10,000).
f) In the Keep-alive, in the Timeout box, specify the timeout interval (between 600 and 30,000
milliseconds) during which the standby SMP SG-42xx platform will wait for a keep-alive message
from the active SMP SG-42xx platform, before presuming the latter has failed and taking over as the
active one.
5. Select the Network tab:
Eaton • 81
a) Under Group network configuration, specify the IP address and subnet mask for each adapter
that will be shared by both SMP SG-42xx platform. You can specify up to eight IP addresses per
adapter. You can also specify a VLAN number (from 0 to 4094, with 0 meaning no VLAN).
Note:
The group IP address must be different than the physiscal IP addresses specified for each
SMP SG-42xx platform . It identifies the group and is to be used by the control center to
communicate with the active SMP SG-42xx platform . If the active SMP SG-42xx platform
fails, the group IP address and subnet mask are assigned to the standby SMP SG-42xx
platform .
6. Select the Failover - Gateway Conditions tab:
a) Under General failover conditions, if you want the active SMP SG-42xx platform to fail over when
its internal temperature is too high, select the High-temperature alarm is activated condition.

b) Still under General failover conditions, if you want the active SMP SG-42xx platform to fail over
when its available memory reaches a given threshold, select the The available memory is lower
than condition; specify the threshold value (in percentage) in the corresponding box.
c) Under Additional failover conditions, you can enable additional failover conditions based on the
state of binary input data points by selecting Activate additional failover conditions The list of
binary input data points must be specified in a text file named SysServerConfig.txt. Refer to the
section 7.3.4 for details.
7. Select the Failover - Network Conditions tab:
a) Under Connection loss, if you want the active SMP SG-42xx platform to fail over when it is unable
to detect the presence of a network through its Ethernet connectors, select either Fails over when
at least one of the selected adapters is disconnected or Fails over when all the selected
adapters are disconnected. Then, select the adapters in the corresponding box below.
b) Under Connection failure, you can further detect network failures by pinging the IP addresses of
different network devices instead of solely detecting network activity. For example, you can ping the
following devices: the network router, the SCADA, the control center or the master station. To do so,
select either Fails over when at least one of the listed network devices is unavailable or Fails
over when all the listed network devices are unavailable. Then, enter up to ten IP addresses to
ping, in the corresponding box below.
8. Click OK.
SMP Manager sends the redundancy settings to both SMP SG-42xx platforms.
9. Restart both SMP SG-42xx platforms to activate the redundancy settings.
Results:
Both SMP SG-42xx platforms will restart, one entering the active state while the other waits on standby (or
hot standby).
What to do next:
If you specified that one of the redundancy communication link is a serial link, establish that physical
connection as soon as possible to prevent unnecessary failover operations.
Eaton • 83
7.3.3 Establishing a Serial Redundancy Link Between Two SMP SG-42xx platforms
This procedure explains how to physically establish a serial communication link between two SMP
SG-42xx platforms of a redundancy group.
Before you begin:

• Both SMP SG-42xx platforms must be configured and grouped together for redundancy purposes.
• The COM1 serial port must be available on both SMP SG-42xx platforms. Recommended torque for
this port connector is 0.45 N*m (4 lbf*in).
• One of the communication links specified in the properties of the redundancy group, using SMP
Manager, must be the COM1 serial link.
• Prepare a cross-wire serial DB9 cable with pins 4 and 6 floating; the following diagram shows the pinout
of this cable:
Note:
The cable cannot be longer than to 2 meters in order to preserve the unit's compliance with the
IEC 61850-3 standard.
Instructions:
1. Connect one end of the cable to the COM1 serial port located on the back panel of the first SMP
SG-42xx platform.
2. Connect the other end of the cable to the COM1 serial port of the second SMP SG-42xx platform.
7.3.4 Additional Failover Conditions using the SysServerConfig.txt file

In addition to the failover conditions that can be specified, using SMP Manager, while grouping two SMP
SG-42xx platforms for redundancy, it is possible to define additional failover conditions based on the state
of binary input data points.
These failover conditions must be specified in a text file named SysServerConfig.txt, and uploaded to
the SMP SG-42xx platforms using the standard file upload command available in SMP Manager. Up to 16
binary error conditions can be specified using any binary input point defined in the SMP SG-42xx platform
configuration, including logic data points (like those created by the SoftPLC and Automation Functions
components).
When specifying a binary error condition, the following information ("arguments") must be provided:
• The name of the binary input point that will trigger a failover when its state is set to 1 (or 0, if the
inverted state is considered).
• The identifier of the condition, ranging from 0 to 15. This identifier must be unique for each condition
defined in the file.
• Whether to use the normal state (0) or the inverted state (1) as the trigger.

• A short description of the condition.

For example, the following condition (ID = 8) trigs a failover when the mb_bi3 binary input is set to 0:
mb_bi3, 8, 1, Custom\ failover\ condition
Note:
The space and the comma characters are used as separators in the file. If you must use any of
those characters as part of the point name or description, you must prefix this character with the
backslash character (\).
For example, to use a binary input point named "IED_,TEST_Input01", type:
IED_\,TEST_Input01.
A sample file is provided with the documentation that is installed with the SMP Gateway software and tools.
It can be found in the following folder:
.\Program Files (x86)\Cooper Power Systems\SMP Tools\Version Pack\<version
number>\Documentation\Technical Notes
7.4 SMP SG-42xx platform Redundancy Status

The current redundancy status of an SMP SG-42xx platform is available from multiple sources and tools:
• The SMP SG-42xx platform GRP front panel LED
• The SMP SG-42xx platform redundancy status provided through SMP Manager
• SMP SG-42xx platform redundancy-specific system data points
7.4.1 The SMP SG-42xx platform GRP Front Panel LED

The GRP LED, which is located on the front panel of the SMP SG-42xx platform, provides the redundancy
status for this specific SMP SG-42xx platform, but can also give insights on the status of the other SMP
SG-42xx platform.
The following table presents the various colors that the GRP LED can take, and their corresponding
meanings:
Table 17: SMP SG-42xx platform GRP front panel LED description
Color Meaning
Off This SMP SG-42xx platform is not part of a redundancy group.
Green This SMP SG-42xx platform is active.
Green (Blinking) This SMP SG-42xx platform is active, but has detected a failure condition and the
other SMP SG-42xx platform is not available.
This SMP SG-42xx platform will fall on standby as soon as the other SMP
SG-42xx platform will become available again.
Amber This SMP SG-42xx platform is on standby.
Amber (Blinking) This SMP SG-42xx platform is on standby, but it has detected a failure condition.
It will not become active unless the other SMP SG-42xx platform becomes
unavailable.
Eaton • 85
Color Meaning
Red (Blinking) IP address conflict.

Another device uses the IP address selected for this redundancy group.
7.4.2 SMP SG-42xx platform Redundancy Status Information in SMP Manager

In SMP Manager, the Redundancy column shows the current status of each SMP SG-42xx platform within
a redundancy group.
The following table presents the various redundancy statuses that may appear in this column:
Table 18: Redundancy status information in SMP Manager
Status Description
Active Indicates that this SMP SG-42xx platform is active, which means that it
communicates with field devices and sends keep-alive messages at a
frequency specified at configuration time.
If a failover occurs, it will become the standby SMP SG-42xx platform.
Standby The Standby status is transitional; it indicates that this SMP SG-42xx
platform is configured to be the standby unit and is trying to reach the Hot
Standby or Partial Hot Standby statuses (if a problem occurs).
Hot Standby Indicates that this SMP SG-42xx platform is on hot standby.
It listens for “keep alive” messages from the active SMP Gateway.
Moreover, the SMP SG-42xx platform on standby will display the
Hot Standby status when the redundancy group has reached the
full synchronization status, which is defined according to the default
redundancy functionalities as well as to the hot standby configuration
requirements set in SMP Config for the master protocols, the slave
protocols and other system components.
Partial Hot Standby Indicates that this SMP SG-42xx platform is on hot standby, but that the
two SMP SG-42xx platforms of the group have different configuration
files or that there are some real-time data synchronization issues.
The Redundancy logs may be helpful in searching the cause of the
synchronization problem.
Peer IP: nnn.nnn.nnn.nnn Indicates that one SMP SG-42xx platform of the group is not present in
the SMP Gateway list of SMP Manager.
To fix the problem, add the second SMP SG-42xx platform to the list.
Too Many SMPs There are more than two SMP SG-42xx platforms in this redundancy
group.
To fix the problem, remove the superfluous SMP SG-42xx platform from
the group.
Different parameters The two SMP SG-42xx platforms of this redundancy group do not have
the same redundancy settings.

Status Description
Peer IP: nnn.nnn.nnn.nnn => The other SMP SG-42xx platform of this redundancy group can be found
Not in redundancy. in the SMP Gateway list of SMP Manager; however, it does not appear to
be really part of the redundancy group.
Virtual gateway You have added, to the SMP Gateway list of SMP Manager, an SMP
(IP: nnn.nnn.nnn.nnn) SG-42xx platform with the IP address you specified as the group IP
address of this redundancy group.
The address of the active SMP SG-42xx platform is indicated in
parentheses.
Note:
When no status appears in the Redundancy column, SMP Manager is not able to retrieve the
redundancy status from the SMP SG-42xx platform for one of the following reasons:
• The SMP SG-42xx platform is powered off or not connected to the network.
• The redundancy software components were not properly installed on the SMP SG-42xx platform
(this situation occurs when the redundancy option is not part of the SMP SG-42xx platform
license).
• The redundancy software is not running on the SMP SG-42xx platform because redundancy
settings were not properly specified.
7.4.3 SMP SG-42xx platform Redundancy-Specific System Data Points

The following list describes the SMP SG-42xx platform system data points related to the redundancy
feature:
Table 19: SMP SG-42xx platform redundancy-specific system data points
System Data Point Name Description
_smp___rsFirstConnection_ok If set to 1, this binary input point indicates that the first link between
the redundant SMP SG-42xx platforms is operational.
_smp___rsGatewayA If set to 1, this binary input indicates that this is the SMP Gateway A
of a redundancy group.
If set to 0, it indicates that this is the SMP Gateway B of the group.
_smp___rsGroupAddress_ok If set to 0, this binary input point indicates that the public IP address
defined for the group conflicts with another device that uses the same
address.
This point state can be used as a failover condition.
_smp___rsLan_ok If set to 1, this binary input point indicates that SMP SG-42xx platform
access to the LAN is operational.
_smp___rsLocal_ok If set to 1, this binary input point indicates that the SMP SG-42xx
platform is currently operational.
This point is mirrored in the _smp___rsRemote_ok binary input point
of the other SMP SG-42xx platform of the redundancy group.
Eaton • 87
System Data Point Name Description
_smp___rsLocal_active If set to 1, this binary input point indicates that the SMP SG-42xx
platform is active.
If set to 0, it indicates that the SMP SG-42xx platform is on standby.
_smp___rsMem_ok If set to 0, this binary input point indicates that the SMP SG-42xx
platform is running low on memory.
_smp___rsRemote_hotStandby If set to 1, this binary input point indicates that the other SMP
SG-42xx platform of the redundancy group is on hot standby.
_smp___rsRemote_ok If set to 1, this binary input point indicates that the other SMP
SG-42xx platform of the redundancy group is currently operational.
This point is mirrored in the _smp___rsLocal_ok binary input point of
the other SMP SG-42xx platform of the redundancy group.
_smp___rsRemote_standby If set to 1, this binary input point indicates that the other SMP
SG-42xx platform of the redundancy group is on standby.
If set to 0, it indicates that the other SMP SG-42xx platform of the
redundancy group is active.
_smp___rsSecondConnection_ok If set to 1, this binary input point indicates that the second link
between the redundant SMP SG-42xx platforms is operational.
_smp___rsSynchronized If set to 1, this binary input point indicates that the RTDX databases
of both SMP SG-42xx platform of a group are synchronized.
_smp___rsTemp_ok If set to 1, this binary input point indicates that the internal
temperature of the SMP SG-42xx platform is within an acceptable
range.
_smp___rsVoltage_ok If set to 1, this binary input point indicates that the internal power
supply of the SMP SG-42xx platform is within its normal range of
operation.
7.5 Forcing an Active SMP SG-42xx platform to Fall on Standby

Although you can force an active SMP SG-42xx platform of a redundancy group to fall on standby by
restarting it, an SMP Manager command is also available for such an operation.
Before you begin:

• One SMP SG-42xx platform of the redundancy group must be active, while the other is on standby or
hot standby.
• The active SMP SG-42xx platform must not have priority over the other SMP SG-42xx platform; if this is
the case, the failover operation will succeed, but another failover operation will follow immediately after.

About this task:

Forced failover is useful when upgrading the SMP SG-42xx platform software or updating its configuration
file, to minimize system downtime.
Instructions:
2. Select the active SMP SG-42xx platform of the redundancy group from the list.
3. Select Redundancy > Force Standby.
Results:
The selected SMP SG-42xx platform will fall on standby (or hot standby), while the other SMP SG-42xx
platform of the group will become active.
Eaton • 89

Chapter
8
SMP SG-42xx platform Maintenance
In this chapter: This chapter presents various maintenance operations that can be
performed on the SMP SG-42xx platform.
• SMP Gateway Software & Tools
Version Packs
• Updating the SMP SG-42xx
platform Software
• Uploading the Configuration File
on the SMP SG-42xx platform
• Updating the SMP SG-42xx
platform Configuration File
Following a Software Update
• Updating Redundant SMP
SG-42xx platforms
• Updating the License of an SMP
SG-42xx platform
• Installing a Communication
Module in the SMP SG-42xx
platform
Eaton • 91
Chapter 8: SMP SG-42xx platform Maintenance
8.1 SMP Gateway Software & Tools Version Packs

An SMP Gateway Software & Tools version pack is a software package that contains all that is required by
SMP Manager to manage a specific version of the SMP Gateway software.
This package includes:
• The corresponding version of SMP Config and 61850 Config, which will be started by SMP Manager for
SMP Gateways that use this specific version of the software.
• The corresponding version of the SMP Gateway software components, which can be uploaded to the
SMP Gateway using SMP Manager.
• The corresponding documentation.
8.2 Updating the SMP SG-42xx platform Software

This procedure describes how to update the SMP SG-42xx platform software components.
Instructions:
2. Select the SMP SG-42xx platform to update.
3. Select Update > Update SMP Gateway.
4. Select the version of the SMP SG-42xx platform software that you want to load on the SMP SG-42xx
platform, and then click OK.
Note:
Unlike for previous SMP Gateway platforms, it is impossible to update the bootstrap, operating
system or application of the SMP SG-42xx platform separately: all software components must be
updated at once.
SMP Manager sends the corresponding SMP SG-42xx platform software package to the selected SMP
SG-42xx platform, and then prompts you to restart the SMP SG-42xx platform.
5. Restart the SMP SG-42xx platform.
What to do next:
Update the SMP SG-42xx platform configuration file to the same version as the software, and then upload
it on the SMP SG-42xx platform.
8.3 Uploading the Configuration File on the SMP SG-42xx platform

This procedure describes how to upload a copy of the SMP SG-42xx platform configuration file on the SMP
SG-42xx platform.
Before you begin:

The SMP SG-42xx platform configuration file was updated and saved using the same version of SMP
Config as the software that is currently running on the SMP SG-42xx platform.
Instructions:
3. Select Update > Send Configuration File.

4. If a configuration file name and path was already specified in the SMP Manager properties of this SMP
SG-42xx platform, the file will be selected by default; otherwise, browse for the desired file.
5. Once the proper file is selected, click Open, and then click Yes to start the file transfer.
Once the file was properly transferred, SMP Manager prompts you to restart the SMP SG-42xx
platform.
6. Restart the SMP SG-42xx platform.
8.4 Updating the SMP SG-42xx platform Configuration File Following a

Software Update
This procedure describes how to update the SMP SG-42xx platform configuration file to have it work with a
newer version of the SMP SG-42xx platform software.
Before you begin:

In the SMP Manager properties for this SMP SG-42xx platform, the Configuration Tools Version setting
must be set to Use same version as SMP Gateway; moreover, the path name of the local copy of the
configuration file must also be properly specified in these properties.
About this task:

When you update the SMP SG-42xx platform software to a newer version, the configuration file must also
be updated to the same version using SMP Config. Otherwise, the SMP SG-42xx platform software will
detect the version mismatch at initialization time and will not be able to complete its startup sequence.
Instructions:
2. Select the SMP SG-42xx platform whose configuration file must be updated.
3. Select Tools > SMP Config.
An asterisk will appear in the SMP Config window title bar, informing you that the file was automatically
updated to the same version as the software.
4. In SMP Config, select File > Save.
What to do next:
Upload the updated configuration file on the SMP SG-42xx platform.
8.5 Updating Redundant SMP SG-42xx platforms

An additional benefit of SMP SG-42xx platform redundancy is that it allows users to perform SMP SG-42xx
platform software updates with minimal downtime.
Before you begin:

Make sure the SMP SG-42xx platform configuration file was properly updated using the corresponding
version of the SMP Config program.
Instructions:
1. Update the software and configuration file of the standby SMP SG-42xx platform.
2. Restart the standby SMP SG-42xx platform.
3. Update the software and configuration file of the active SMP SG-42xx platform.
Eaton • 93
4. Restart the active SMP SG-42xx platform.

Restarting the active SMP SG-42xx platform will cause a failover, and the standby SMP SG-42xx
platform, whose software is up-to-date will become active.
5. You can perform an additional failover to switch the standby and active SMP SG-42xx platforms again,
if you want to revert to the pre-update setup.
Note:
This additional failover will be performed automatically if the SMP SG-42xx platform designated
as the SMP Gateway A has priority over the SMP Gateway B.
8.6 Updating the License of an SMP SG-42xx platform

A SMP SG-42xx platform license defines the list of protocols and software features authorized for the SMP
SG-42xx platform, such as redundancy, SoftPLC and automation functions. It also contains information
about the maximum number of master protocols (one per device) and slave protocols (one per control
center) that are authorized.
Before you begin:

Make sure you have the new license information at hand, provided by your Eaton sales representative in
an email or as a license file.
Instructions:
3. Select Update > Update SMP Gateway License.
4. Enter the new license information:

a) If this information is available as a license file, click Browse to open a file browser and locate this
file. In this case, the license information will automatically be placed in the right boxes.
b) Otherwise, type the License ID and Key (2 rows for a standard license; 4 rows for an extended
license) in the corresponding boxes, including the key for the Signature box (if specified in your
license information).

5. Click OK to upload the new license information on the SMP SG-42xx platform.
What to do next:
If new protocols or system components are now included in the license, update the SMP SG-42xx platform
software accordingly.
8.7 Installing a Communication Module in the SMP SG-42xx platform
Before you begin:

• Make sure the SMP SG-42xx platform is powered off, but still grounded.
• Wear an antistatic wrist strap and discharge any static electricity by touching a ground surface.
• Remove any plastic, vinyl or foam from the work area.
About this task:

The installation procedure is simple, but care must be exercised to prevent accidental damage caused by
static electricity.
Warning:
The SMP SG-42xx platform contains devices sensitive to electrostatic discharge (ESD). Work
surfaces and the personnel must be grounded before installing or replacing a communication
module. The same recommendation applies if you have to open the SMP SG-42xx platform case;
however, remember that opening the case voids the warranty.
Warning:
If you add a communication module to the SMP SG-42xx platform configuration, its operating
temperature range will change.
For complete temperature derating information, refer to the document entitled SMP™ SG-4250
substation gateway, Catalog Data, CA912001EN for the SMP SG-4250 model and SMP™ SG-4260
substation gateway, Catalog Data, CA912002EN for the SMP SG-4260 model.
Instructions:
1. Determine in which slot the communication module will be installed.
Restriction:
Ethernet communication modules can only be installed in slots C or D of the SMP SG-42xx
platform; make sure that one of these slots is available before proceeding with the installation of
such a module.
2. Remove the screws and blank filler plate of the selected slot; keep the screws, but you can discard the
filler plate.
For example, the following figure shows the screws and filler plate of slot C:
Figure 34: Removing the screws and filler plate of a communication module slot
Eaton • 95
3. Unpack the communication module from the shipping box.

Warning:
Handle the communication module only by its edges and avoid touching the circuitry. Moreover,
do not slide the communication module over any surface, and limit body movement (which builds
up static electricity) during installation.
4. Insert the communication module in the lowest position of the selected slot (as shown on the following
figure), making sure to push the module all the way in so that it plugs into the connector at the back.
Figure 35: Inserting a communication module in the right position

5. Making sure that the EMI foam gasket is firmly in place, tighten the 2 screws.
Results:
The SMP SG-42xx platform can now be powered on.
What to do next:
• Connect the corresponding master stations or IEDs to the newly installed communication module.
• Update the SMP SG-42xx platform software to ensure that the communication module uses the latest
version of the firmware.
• If you installed an Ethernet communication module, configure the corresponding network adapters
using SMP Manager.
• Using SMP Config, modify the SMP SG-42xx platform configuration file:
• Add the new communication module to the SMP SG-42xx platform hardware configuration.
• Configure the corresponding serial port connections, if any.

Appendix
A
Warranty Information
In this chapter: This appendix presents warranty information about the SMP SG-42xx
platform.
• Warranty Statement
Eaton • 97
Appendix A: Warranty Information
A.1 Warranty Statement

The SMP SG-42xx platform is designed to operate without any maintenance for its entire lifetime, under
normal conditions. It comes with a 5-year limited warranty, the terms of which are described below.
Description
1. For the SMP SG-42xx platform and accessories, the warranty will expire five (5) years after delivery.
For software and all other products, the warranty will expire eighteen (18) months after delivery or
twelve (12) months after installation, whichever occurs first.
2. During the warranty period, Cooper Industries (Electrical) shall correct, repair or replace faulty
or unusable items, rapidly and free of charge. Cooper Industries (Electrical) may also opt for
circumventions or palliative solutions, provided it can obtain identical or superior performance.
3. Repairs made during the warranty period in no way modify the terms or duration of the warranty.
4. This warranty is considered null unless accompanied by a packing slip or a provisional acceptance
receipt from the client, certifying the date on which the warranty came into effect.
Restrictions
The warranty does not cover the following situations:
1. The hardware or software under warranty is accidentally and/or intentionally damaged, or installed and
used in a manner inconsistent with the Cooper Industries (Electrical) specific instructions.
2. The hardware or software has been modified or repaired by personnel not authorized to do so by
Cooper Industries (Electrical).
3. The hardware or software has been modified without the express authorization of Cooper Industries
(Electrical).
4. The warranty does not cover normal wear and tear.
Clauses
1. Before requesting any repairs or corrections, the client must contact the person responsible at Cooper
Industries (Electrical) and give a detailed description of the problem. Cooper Industries (Electrical) shall
complete a “TR” (Trouble Report) and issue an “RMA” (Return of Merchandize Authorization) number, if
required. Parts must be returned by courier or mail, appropriately packaged, or deposited directly at the
Cooper Industries (Electrical) offices. The RMA number must appear on the packing slip.
2. Cooper Industries (Electrical) shall correct, repair or replace all faulty items, complete the Trouble
Report form and return the parts, or a copy of the software, to the client with a copy of the Trouble
Report, duly filled out.
Limitations
1. In no way shall Cooper Industries (Electrical) be liable for any breakdown, malfunction, or direct or
indirect loss or damage resulting from utilization of the hardware or software.
2. In no way shall Cooper Industries (Electrical) be liable for any unlawful or fraudulent acts committed by
its personnel.
3. In no way shall Cooper Industries (Electrical) be held liable if providing assistance, installation or
maintenance services is rendered impossible by Force Majeure, an Act of God or any other event which
cannot be avoided, notwithstanding reasonable care by Cooper Industries (Electrical).
4. Replacement of parts shall depend on whether the components are in stock. In no way shall Cooper
Industries (Electrical) be held liable for direct or indirect damage resulting from delays in obtaining
replacement parts.

Appendix
B
SMP SG-42xx platform Specifications
In this chapter: This appendix presents the specifications of the SMP SG-42xx
platform, which include its physical characteristics, features and
• SMP SG-42xx platform Physical software functions, but also the different standards and certifications it
Characteristics meets or exceeds.
Features and Software
Functionalities
Certifications
Eaton • 99
Appendix B: SMP SG-42xx platform Specifications
B.1 SMP SG-42xx platform Physical Characteristics

The following tables outline the physical characteristics of the SMP SG-42xx platform:
Table 20: SMP SG-42xx platform mechanical dimensions
Dimension Value
Height 3.3 in. (84 mm) - 2U
Width 19 in. (482 mm)
Length 12.875 in. (327 mm)
Table 21: SMP SG-42xx platform environmental specifications
Environmental Specification Supported Range
Ambient operating temperature -40°F to +185°F (-40°C to 85°C)

Note:
For complete temperature derating information, refer to the
document entitled SMP™ SG-4250 substation gateway, Catalog
Data, CA912001EN for the SMP SG-4250 model and SMP™
SG-4260 substation gateway, Catalog Data, CA912002EN for
the SMP SG-4260 model.
Ambient storage temperature -40°F to +185°F (-40°C to 85°C)
Humidity 5 to 95%, non-condensing
Low pressure / altitude storage Up to 6561.7 feet (2000 meters)

and operation
Table 22: SMP SG-4250 power supply specifications
Power Supply Rated Supply Voltage Inrush Current Power Consumption

(Input Voltage Range) (t=1.5 ms)
High voltage 110-230 VAC / 125-250 VDC 38.9 A @ 120 VAC Between 35 and 75 W
(standard) (88-264 VAC / 100-287.5 VDC) 78.3 A @ 240 VAC
28.6 A @ 125 VDC
Low voltage 24-48 48 A @ 24 VDC Between 35 and 75 W

(option) VDC 95 A @ 48 VDC
19-56 VDC

Table 23: SMP SG-4260 power supply specifications
Power Supply Rated Supply Voltage Inrush Current Power Consumption

(Input Voltage Range) (t=1.5 ms)
High voltage 100-240 38.9 A @ 120 VAC Between 35 and 75 W

(standard) VAC / 110-250 VDC 78.3 A @ 240 VAC
28.6 A @ 125 VDC
88-264 VAC / 85-300 VDC
Low voltage 24-48 VDC 48 A @ 24 VDC Between 35 and 75 W

(option) 95 A @ 48 VDC
19-56
VDC
Table 24: SMP SG-4250 CPU specifications
Specification Value
Processor architecture X86
Operating system Windows Embedded Compact 7.0

® TM
Processor 1.8 GHz Intel ATOM Dual Core
Memory 2 GB DDR2
Table 25: SMP SG-4260 CPU specifications
Specification Value
Processor architecture X86
Operating system Windows Embedded Compact 7.0

® TM
Processor 1.91 GHz Intel ATOM E3845 Quad Core
Memory 2 GB DDR3L 1333
Table 26: SMP SG-4250 data storage
Item Description
Standard storage 1 GB CompactFlash (CF)
Additional optional storage The SMP SG-42xx platform can also be equipped with one of the following
additional storage option:
• 8 GB CompactFlash (CF)
• 32 GB CompactFlash (CF)
• 32 GB Solid-State Drive (SSD)
Eaton • 101
Table 27: SMP SG-4260 data storage
Item Description
Standard storage 1 GB CompactFlash (CF)
Additional optional storage The SMP SG-4260 can also be equipped with one of the following
additional storage option:
• 32 GB SLC Solid-State Drive
Table 28: SMP SG-42xx platform built-in Ethernet connectors
Connectors Description
Shielded metallic RJ45 2x 10BASE-T/100BASE-TX/1000BASE-T ports

(standard)
Fiber-optic ST (option) 2x 100BASE-FX ports:

• Multimode fiber-optic at 1300 mm for a length of up to 6568.68 feet (2 km)
Fiber-optic LC (option) 2x 100BASE-FX ports:

• Multimode fiber-optic at 1300 mm for a length of up to 6568.68 feet (2 km)
Note:
Table 29: SMP SG-42xx platform built-in serial connectivity
Port Connector Features
COM1 1x female DB9 connector • RS-232 communications up to 115,200 b/s

• Serial touch screen connectivity
• SMP SG-42xx platform redundancy serial keep-alive
communications
Table 30: Optional SMP SG-42xx platform communication modules
Module Connectors Features
Serial 8x multimode female • RS-232 communications up to 115,200 b/s, with modem signals
DB9 connectors support
• 4- and 2-wire RS-485 communications up to 115,200 b/s for
multidrop links, maximum of 32 devices over 2000 feet (610
meters)
• Demodulated IRIG-B distribution (5 V or 10 V), software
configurable
• 5 V auxiliary power supply through each port (350 mA maximum
per port and for the entire module), software configurable

Module Connectors Features
Copper 4x metallic RJ45 10BASE-T/100BASE-TX/1000BASE-T ports

Ethernet connectors
Fiber- 4x fiber-optic ST • 100BASE-FX ports

Optic ST connectors • Multimode fiber-optic at 1300 mm for a length of up to 6568.68
feet (2 km)
Fiber- 4x fiber-optic LC • 100BASE-FX ports

Optic LC connectors • Multimode fiber-optic at 1300 mm for a length of up to 6568.68
feet (2 km)
Universal • 4x multimode • Synchronous RS-232 communications up to 115,200 b/s

female DB25 • 4- and 2-wire RS-485 communications up to 115,200 b/s for
connectors multidrop links, maximum of 32 devices over 2000 feet (610
• 1x BNC connector meters)
• Demodulated IRIG-B distribution (5 V or 10 V) through DB25
connectors, software configurable
• Modulated IRIG-B input through BNC connector
Table 31: SMP SG-42xx platform auxiliary ports
Ports Features
CONSOLE • Type-B female USB connector located on the front panel

• For configuration and maintenance
DVI-I • Female DVI-I connector

• Configurable resolution, set by default to 1024 X 768
• VGA support using a DVI-I-to-VGA adapter
USB1, USB2 2x Type-A female USB connectors located on the back panel
Table 32: SMP SG-42xx platform inputs/outputs
Input/Output Features
Form C relays 2x NO/NC (normally open / normally closed) Form C relay contacts:
• The OUT1 (NC contact) relay is available for system health monitoring
• The OUT2 (NO contact) relay is available for system applications and can be
activated through a system data point
B.2 SMP SG-42xx platform Features and Software Functionalities

The following tables list the various features and software functionalities supported by the SMP SG-42xx
platform:
Eaton • 103
Table 33: SMP SG-42xx platform general features
Feature Notes
Real-time clock With backup power battery.

Caution:
If the battery reaches the end of its lifetime or gets completely
discharged, do not try to replace it: you may damage the SMP
SG-42xx platform hardware, compromising the performance of
the unit and its compliance with the standards mentioned in this
document. Moreover, opening the SMP SG-42xx platform case voids
the warranty.
Contact Eaton Technical Assistance group to get an RMA (Return
Merchandise Authorization): they will replace the old battery with a
new one and will properly dispose of the old one.
®
If you must replace it, use a non-rechargeable Panasonic BR-2/3A
battery or equivalent recommended by the manufacturer and dispose
of the used battery according to the manufacturer’s instructions.
Integrated web server Provides the following browser-based features:

• Real-time data monitoring
• Commissioning tool
• Single-line diagram display (optional)
• Communication dashboard
Automation functions Provide local automation capabilities similar to what could be implemented
using an external PLC.
Transparent Allow secure remote access to IEDs that are connected to the SMP SG-42xx
("passthrough") platform.
connections
SMP Tools Windows-based configuration and maintenance tools
Integrated watchdog Restarts the SMP SG-42xx platform in case of malfunction for improved
timer reliability of applications.
Integrated annunciator Provides local HMI features, such as real-time data display, alarm and event
feature (optional) management and statistics.
Requires a touch screen.
Syslog transmitter Publishes its log entries through the TCP or UDP syslog protocol.
SoftPLC module Allows the execution of sophisticated automation scripts based on the IEC
(optional) 61131-3 standard and developed on the CoDeSys platform.

Feature Notes
Redundancy Supports the following redundancy scenarios:

• SMP SG-42xx platform redundancy
• NIC teaming
• Connection redundancy with the control center*
• Connection redundancy with IEDs*
• Connection with redundant IEDs*
Note:
Scenarios marked with an asterisk (*) are supported if the
corresponding protocol components support redundancy features.
Table 34: SMP SG-42xx platform system clock synchronization features
Feature Notes
Demodulated IRIG-B Supported through back panel IRIG-B terminal block.
Modulated IRIG-B Supported through BNC connector of the optional universal communication
module.
SNTP Software-configurable SNTP client.
Slave protocols SMP SG-42xx platform clock can be synchronized with control center clock
through a slave protocol.
Table 35: SMP SG-42xx platform IED clock synchronization features
Feature Notes
Demodulated IRIG-B Supported through back panel IRIG-B terminal block and communication module
serial ports.
SNTP Software-configurable SNTP server.
Master protocols SMP SG-42xx platform can distribute time information to IEDs through master
protocols.
Table 36: SMP SG-42xx platform connectivity specifications
Specification Value
Maximum number of IED connections 128
Maximum number of control center connections 64
Maximum number of data points 20,000
Eaton • 105
Table 37: SMP SG-42xx platform security features
Feature Notes
NERC CIP ready Helps meeting NERC requirements by providing secure access to
substation devices.
Integrated firewall Blocks all TCP/IP and UDP/IP ports, except those required for control
center and IED communications, for status monitoring, and ports
specified at configuration time.
Secure connection for Supports the Transport Layer Security (TLS) protocol.
configuration and maintenance
Connection encryption Supports AES-128 and AES-256.
Account management • Strong passwords.

• Individual user accounts and user groups.
• Detailed group permissions protect critical system functions from
unauthorized access.
Access management • All access attempts are logged.

• Accounts are locked out in the event of multiple failed attempts.
Integrity checking • All software and firmware components are digitally signed in order to
ensure their authenticity and integrity.
• All executable files are continuously monitored to prevent execution
of unauthorized code.
Secure standard protocols Including DNP3 Secure Authentication versions 2 and 5, and Secure
ICCP.
B.3 SMP SG-42xx platform Certifications

The following certifications apply to the SMP SG-42xx platform:
Table 38: SMP SG-42xx platform certifications
Certification Notes
IEC 61850-3 The SMP SG-42xx platform was designed to be compliant with IEC 61850-3
for command and control in power stations, medium voltage substations, high
voltage substations and other related protected areas, using local, field and
protected signal port connections. The SMP SG-42xx platform complies with the
following classes:
• Climatic: Class C3 (3K7)
• Mechanical: Class Cm (3M6)
• Seismic: Class S3
SMP SG-42xx platform compliance with the IEC 61850-3 standard was
validated by an independent testing laboratory. The compliance test reports are
available on demand.

Certification Notes
IEEE 1613 The SMP SG-42xx platform was designed to be compliant with IEEE 1613
as Class 2 networking device for serial (RS-232, 4-wire RS-485 and 2-wire
RS-485) and Ethernet communications (copper and fiber-optic).
SMP SG-42xx platform compliance with the IEEE 1613 standard was validated
by an independent testing laboratory. The compliance test reports are available
on demand.
TM
Achilles The SMP SG-42xx platform meets the formal and comprehensive Achilles Level
Communications 1 Certification set of requirements and conformance, which verifies the network
Certification robustness of industrial control devices.
Note:
Version 7.0R1 of the SMP Gateway software was used for the
certification tests.
cTÜVus The SMP SG-42xx platform is cTÜVus marked. It ensures the end user that the
SMP SG-42xx platform is safe.
The SMP SG-42xx platform cTÜVus certification was validated by an
independent certified testing laboratory. The marquing reports are available on
demand.
CB Scheme The CB Scheme is an international program created by the (IECEE) for the
acceptance of product safety test results among participating laboratories and
certification organizations around the world.
The SMP SG-42xx platform CB Scheme compliance was validated by an
independent certified testing laboratory. The certification reports are available
on demand.
ISO 9001:2008 The SMP SG-42xx platform design and manufacturing processes are executed
under the supervision of a Quality Management System that meets the
requirements of the ISO 9001 standard.
ISO 9001:2008 certificate of conformance was awarded by an independent
certification authority. The corresponding certificate, quality manual and quality
policy are available on demand.
Eaton • 107

Appendix
C
SMP SG-42xx platform Dimension Drawings
In this chapter: This appendix presents the dimension drawings of the SMP SG-42xx
platform and the location of its various connectors.
• Top and Front Views
Eaton • 109
Appendix C: SMP SG-42xx platform Dimension Drawings
C.1 Top and Front Views
Figure 36: SMP SG-42xx platform top and front views

Appendix
D
Troubleshooting
In this chapter: The SMP SG-42xx platform is specifically designed to operate over
electrical distribution grids.
• SMP Gateway Report Files
Most of the problems that occur with the SMP SG-42xx platform are
• Recommended Verifications
usually related to configuration errors. For useful suggestions in this
• SMP SG-42xx platform Power regard, refer to the “Troubleshooting” section of the SMP Gateway
Issues User Manual, from Eaton.
• SMP SG-42xx platform Startup
If a given problem does not seem to be due to a configuration error,
Issues
follow the guidelines presented in this appendix.
Communication Issues
Redundancy Issues
• SMP SG-42xx platform Factory
Reset
Eaton • 111
Appendix D: Troubleshooting
D.1 SMP Gateway Report Files

An SMP Gateway report file provides detailed information about the SMP SG-42xx platform or any other
model of SMP Gateway.
This file contains the current SMP SG-42xx platform configuration, the list of all software components
installed on the unit, the content of all the log folders, and much more. All of this information can be useful
for diagnostic and maintenance. The report is saved as a .grf file, which is a Eaton proprietary file format
(and not to be confused with Microsoft's GraphEdit file format).
If you encounter a problem with your SMP SG-42xx platform that cannot be solved by performing the
standard troubleshooting procedures proposed in this manual, you should generate an SMP Gateway
report file before contacting the Eaton Technical Support group.
SMP Gateway report files are stored in the Reports folder of SMP Manager. Each time a report is
generated, SMP Manager creates an event log file that contains the list of all operations performed during
the report generation. The event log file is also stored in the Reports folder.
D.1.1 Generating an SMP Gateway Report File
Instructions:
2. In SMP Manager, select all SMP Gateways for which you want to create a report file; if you select more
than one SMP Gateways, one report file will be created for each gateway.
3. Select Gateway > Make Report.
Note:
The Make Report command will only be available if the selected SMP Gateways are online.
4. If you want to display the information that will be collected from the SMP Gateways and included in the
report, click Tell me more.
5. Type additional information in the text box, such as a problem description or the reason why you are
requesting technical assistance, if this report is intended to the Eaton Technical Support group.

6. The name of each report file includes the name of the SMP Gateway, its serial number, and the current
date and time; to add a text prefix to this name, type it in the Optional label box.
7. If you want SMP Manager to show the location of the report file in a Windows Explorer window at the
end of the generation process, select Extract Automatically.
8. Click Save.
9. In the Browse for Folder window, select the folder where you want to save the report files.
10.Click OK to start the report generation.
SMP Gateway Report progress windows appear (one for each report/gateway), showing the progress
of each operation performed and indicating when report generation is complete.
11.Once report generation is complete, you can click Details to display the event log for this specific report
generation (useful if errors occurred during the process), or simply click Close to exit the SMP Gateway
Report window.
Note:
If you selected Extract Automatically, the entire file content of the report will be shown in a
Windows Explorer window, providing information about the data points, crashes, logs, and so
on.
D.2 Recommended Verifications

The flowchart below indicates the verifications that should be performed to ensure that the SMP SG-42xx
platform is working properly.
Eaton • 113
Figure 37: Recommended verifications for SMP SG-42xx platform troubleshooting
D.3 SMP SG-42xx platform Power Issues

If the SMP SG-42xx platform does not work properly and the power LED is not green, there may be a
problem with the SMP SG-42xx platform power supply or the power source.
Make sure that the SMP SG-42xx platform is connected to a power source that provides voltage within the
limits indicated on the SMP SG-42xx platform back panel information plate.
If there is no problem at the power source level and the power LED is off or red, there is a problem with the
SMP SG-42xx platform internal power supply. Contact the Eaton assistance group.

D.4 SMP SG-42xx platform Startup Issues

If the SMP SG-42xx platform does not work properly, look at the watchdog ( ) LED located on the front
panel.
If the watchdog LED blinks red, the SMP SG-42xx platform bootstrap program is still executing. Give the
SMP SG-42xx platform a few minutes to complete its startup.
If the watchdog LED blinks amber, a problem occurred during startup. Using SMP Manager, verify the
Status of the SMP SG-42xx platform.
Status: No configuration file

If the SMP SG-42xx platform status is No configuration file, you have not uploaded a configuration file on
the SMP SG-42xx platform.
To rectify this situation:
1. Using SMP Config, create a configuration file, if you have not already done so.
2. Using SMP Manager, upload the file on the SMP SG-42xx platform.
3. Using SMP Manager, restart the SMP SG-42xx platform to activate the new configuration file.
Status: Protocol(s) failed

If the SMP SG-42xx platform status is Protocol(s) failed, it may be due to one of the following reasons:
• You updated the SMP SG-42xx platform license, but you did not update the SMP SG-42xx platform
software afterwards.
Note:
If this is the case, just update the SMP SG-42xx platform software to correct this problem.
• There is a problem with a master or slave protocol instance.
• The SMP SG-42xx platform configuration file contains errors or invalid settings.
To troubleshoot and fix most protocol problems that prevents the SMP SG-42xx platform from starting up:
1. In SMP Manager, select the SMP SG-42xx platform in problem, and then select Tools > SMP Log to
examine the SMP SG-42xx platform Startup log:
a. If the SMP SG-42xx platform is using the wrong configuration file, use SMP Manager to upload the
appropriate file on the SMP SG-42xx platform.
b. If the Startup log indicates that the configuration file contains errors, open a copy of the file using
SMP Config and try fixing them all before uploading back the fixed configuration file on the SMP
SG-42xx platform.
Note:
Remember that the SMP Gateway model and hardware features are also specified in the
configuration file; if the configuration file of your SMP SG-42xx platform was created using
the configuration file of another SMP Gateway platform or model as a template, you must
change the model and hardware settings in the SMP SG-42xx platform configuration file.
However, to facilitate device migration within the SMP SG-42xx platform, an SMP SG-4260
can run an existing configuration file that was condigured for an SMP SG-4250. On the other
hand, it is not possible for the SMP SG-4250 to accept a configuration file that was defined
for an SMP SG-4260, the hardware type must be modified to match the specific model.
c. If one specific protocol component did not started properly, verify its settings in the configuration file;
make sure it is assigned to a valid connection.
d. Once the configuration is fixed, upload it back on the SMP SG-42xx platform, and restart the unit.
Eaton • 115
2. If you have trouble finding the problem, try using a simplified version of your SMP SG-42xx platform
configuration file in an attempt to isolate the problem. For example, start with only one protocol instance
and the corresponding connection.
3. If the problem persists, contact the Eaton technical assistance group.
Status: Critical components missing

If the SMP SG-42xx platform status is Critical components missing, this means that the SMP SG-42xx
platform configuration file contains settings for system or protocol components which are not present
on the SMP SG-42xx platform. This situation can arise if you update the SMP SG-42xx platform license
without also updating the SMP SG-42xx platform software.
To fix this problem:
1. Make sure the latest SMP SG-42xx platform license is loaded on the SMP SG-42xx platform; in doubt,
update the SMP SG-42xx platform license.
2. Update the SMP SG-42xx platform software.
3. If the problem persists, contact the Eaton technical assistance group.
D.5 SMP SG-42xx platform Communication Issues

Communication problems always occur in one of the following layers:
Figure 38: Network layers where most communication problems occur
SMP Trace and SMP Stats are the ideal tools to help you troubleshooting communication problems and
determining in which layer the problem occurred. SMP Trace shows you the information that was sent back
and forth between the SMP SG-42xx platform and the device, while SMP Stats supplies you with statistics
that can help you detect an anomaly.
For example, statistics may show you that there were no exchanges whatsoever on a particular
connection, while protocol traces may show you that the SMP SG-42xx platform never got responses when
it polled a particular device.
D.5.1 Physical Layer Verifications

The physical connection between the SMP SG-42xx platform and a device is often at the root of a problem.
When troubleshooting a communication problem, ask yourself the following questions:

Am I using the correct type of cable?

The communication mode specified at configuration time (RS-232, 2-wire RS-485, 4-wire RS-485, etc.)
determines the type of cable and the pinout that is required for this cable. Moreover, additional features
that may be configured for this port (such as demodulated IRIG-B distribution and auxiliary power) will also
have an impact on the cable pinout.
Is the device connected properly?

Make sure the right cable is connected to the right port, on both the SMP SG-42xx platform and the device.
Do I need an adapter?
Some IEDs require a null modem adapter for RS-232 communications with the SMP SG-42xx platform.
D.5.2 Link Layer Verifications

Problems in the link layer are often related to the settings of the SMP SG-42xx platform communications
component.
Here are examples of settings that can cause problems:
• For serial communications, the communication mode (ex. RS-232 or RS-485), baud rate, parity, and the
start and stop bit settings of both the SMP SG-42xx platform and the device.
• For IP-based communications, the IP address and TCP (or UDP) port settings.
To fix such problems:
1. Examine link layer byte exchanges, using SMP Trace and SMP Stats.
2. Using SMP Config, look at the Connections settings:
a. For serial connections, make sure the communication settings are configured identically on the SMP
SG-42xx platform and the device.
b. For IP-based communications, make sure you have specified the right IP address and TCP (or UDP)
port.
Note:
Refer to the device manufacturer's documentation to learn how to verify and change the
communication settings of the device.
D.5.3 Protocol Layer Verifications

Protocol problems are directly related to the settings of the SMP SG-42xx platform protocol component
used to communicate with the device.
To troubleshoot and fix a protocol layer problem:
1. Examine protocol layer byte exchanges, using SMP Trace and SMP Stats.
2. Using SMP Config:
a. Make sure you have selected the right protocol for this device.
Note:
Some devices support more than one protocol. Refer to the device manufacturer's
documentation to learn how to select the desired protocol and to change its corresponding
settings.
b. Verify the General settings specified for this protocol component, and make sure they match the
corresponding settings of the device:
• Data format and size (ex. packet size)
• Device/link addresses and IDs
• Scan intervals
Eaton • 117
Note:
Some devices are not able to respond to rapid scan requests because they process the
information very slowly. Other devices only allow slow communications links - 9600 baud
or less. If the SMP SG-42xx platform scans such devices too quickly, the request will arrive
before the last block of data is read, thereby causing communications problems.
Refer to the reference manual of the corresponding protocol component for additional information about
these settings and protocol-specific troubleshooting instructions.
D.6 SMP SG-42xx platform Redundancy Issues

If your redundant SMP SG-42xx platform configuration does not seem to work properly, verify the
Redundancy status of the SMP SG-42xx platform using SMP Manager.
Status: Different parameters

The two SMP SG-42xx platforms of this redundancy group do not have the same redundancy settings.
1. In SMP Manager, select one of two SMP SG-42xx platform of the group.
2. Select Redundancy > Group Properties.
A warning message indicates that SMP Manager will use the default redundancy settings.
3. Click Yes to proceed.
4. In the Group Properties window, adjust the settings as required, and then click OK.
SMP Manager will update the redundancy settings of both SMP SG-42xx platforms.
Status: Peer IP: <Serial number> => Not in redundancy

The other SMP SG-42xx platform of this redundancy group can be found in the SMP Gateway list of SMP
Manager; however, it does not appear to be really part of the redundancy group.
1. In SMP Manager, select the SMP SG-42xx platform that is still in the redundancy group.
2. Select Redundancy > Ungroup SMP Gateways.
3. Group both SMP SG-42xx platforms again.
D.7 SMP SG-42xx platform Factory Reset

A factory reset operation erases all the sensitive content of the SMP SG-42xx platform non-volatile
memory.
When the SMP SG-42xx platform becomes unresponsive (even following multiple restart operations) or
when you forget the password of the administrator account, there is no choice but to restore the factory
settings of the SMP SG-42xx platform.
It is also recommended to perform a factory reset operation before proceeding with the downgrade of the
SMP SG-42xx platform to an earlier version of the SMP Gateway software.
The following elements are erased during a factory reset operation:
• the SMP Gateway application and related components;
• all SMP Gateway configuration (.par) files;
• network adapters settings;
• the content of all log folders;

• the SMP Gateway local security database;

• event files stored in local system folders;
• the SMP Gateway SoftPLC application, if CoDeSys is used with this SMP SG-42xx platform.
Restriction:
The factory reset operation does not delete the bootstrap program and the Windows CE operating
system files.
D.7.1 Restoring the Factory Settings of the SMP SG-42xx platform
Before you begin:

2. Connect the SMP SG-42xx platform to a computer that hosts SMP Tools, via the CONSOLE port.
About this task:

This is an irreversible operation: all settings and data stored on the SMP SG-42xx platform will be deleted,
including the network adapter settings. Use this solution only as the last resort.
Instructions:
1. In SMP Manager, select the SMP SG-42xx platform to reset.
2. Select Update > Restore Factory Settings.
3. In the confirmation window, click Yes.
4. If authentication is active on the SMP SG-42xx platform, enter valid account credentials to perform the
factory reset operation.
5. If authentication is active on the SMP SG-42xx platform and you do not remember the administrator
account password, Eaton’s technical assistance team can provide you with an unlock code that will
allow you to perform a factory reset of the SMP SG-42xx platform. Proceed as follows:
a) In the window that informs you about the invalid password, click Lost Password.
b) Note down the 10-byte authentication code that is displayed by SMP Manager.
Here is an example of authentication code:
255-138-225-225-153-132-236-169-132-224
c) Contact Eaton technical assistance team; explain your situation and provide them with the
authentication code. In return, the Eaton representatives will provide you with the unlock code, which
is only valid for a limited time.
d) Type the unlock code in the corresponding box, and then click OK.
Results:
Factory settings will be restored on the SMP SG-42xx platform. This operation can take a few minutes,
before the SMP SG-42xx platform restarts and becomes fully available again.
Eaton • 119

SMP SG-42xx Platform User Manual

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User Manual

SMP SG-42xx Platform

Eaton's Energy Automation Solutions

1990 5th Street

List of Figures...................................................................................................................... vii

Chapter 2: The SMP SG-42xx platform..........................................................7

Chapter 3: SMP SG-42xx platform Installation........................................... 21

Chapter 4: SMP SG-42xx platform Serial Ports Configuration.................. 37

Chapter 5: SMP Gateway Software and Tools Installation.........................51

Chapter 6: SMP SG-42xx platform Configuration....................................... 57

Chapter 7: SMP SG-42xx platform Redundancy......................................... 75

ii • SMP SG-42xx Platform User Manual

7.4 SMP SG-42xx platform Redundancy Status...................................................................................... 85

Chapter 8: SMP SG-42xx platform Maintenance.........................................91

Appendix A: Warranty Information.............................................................. 97

Appendix B: SMP SG-42xx platform Specifications...................................99

Appendix C: SMP SG-42xx platform Dimension Drawings...................... 109

Appendix D: Troubleshooting.................................................................... 111

iv • SMP SG-42xx Platform User Manual

Table 2: Front panel components............................................................................................ 8

Table 3: Back panel components.......................................................................................... 15

Table 4: Serial communication module connectors............................................................... 17

Table 5: Copper Ethernet communication module connectors.............................................. 18

Table 6: Fiber-optic ST Ethernet communication module connectors................................... 18

Table 7: Fiber-optic LC Ethernet communication module connectors................................... 19

Table 8: Universal communication module connectors......................................................... 19

Table 9: SMP SG-42xx platform DB9 connector pinout for RS-232...................................... 39

Table 18: Redundancy status information in SMP Manager................................................. 86

Table 19: SMP SG-42xx platform redundancy-specific system data points...........................87

Table 20: SMP SG-42xx platform mechanical dimensions.................................................. 100

Table 21: SMP SG-42xx platform environmental specifications.......................................... 100

Table 22: SMP SG-4250 power supply specifications......................................................... 100

Table 23: SMP SG-4260 power supply specifications......................................................... 101

Table 24: SMP SG-4250 CPU specifications...................................................................... 101

Table 25: SMP SG-4260 CPU specifications...................................................................... 101

Table 26: SMP SG-4250 data storage................................................................................ 101

Table 27: SMP SG-4260 data storage................................................................................ 102

Table 28: SMP SG-42xx platform built-in Ethernet connectors........................................... 102

Table 29: SMP SG-42xx platform built-in serial connectivity............................................... 102

Table 30: Optional SMP SG-42xx platform communication modules.................................. 102

Table 31: SMP SG-42xx platform auxiliary ports.................................................................103

Table 32: SMP SG-42xx platform inputs/outputs.................................................................103

Table 33: SMP SG-42xx platform general features............................................................. 104

Table 36: SMP SG-42xx platform connectivity specifications.............................................. 105

Table 37: SMP SG-42xx platform security features.............................................................106

Table 38: SMP SG-42xx platform certifications................................................................... 106

vi • SMP SG-42xx Platform User Manual

Figure 2: The SMP SG-42xx platform back panel................................................................. 15

Figure 3: Serial communication module back panel.............................................................. 17

Figure 4: Copper Ethernet communication module back panel............................................. 18

Figure 5: Fiber-optic ST Ethernet communication module back panel.................................. 18

Figure 6: Fiber-optic LC Ethernet communication module back panel.................................. 19

Figure 7: Universal communication module back panel........................................................ 19

Figure 8: SMP SG-42xx platform communication module slots location............................... 20

Figure 9: Grounding the SMP SG-42xx platform................................................................... 23

Figure 19: Pin numbering convention for DB9 connectors.................................................... 39

Figure 20: Pin numbering convention for DB25 connectors.................................................. 42

Figure 26: Example of a 4-wire RS-485 multidrop network................................................... 48

Figure 29: Example of a 2-wire RS-485 multidrop network................................................... 49

Figure 31: Serial redundancy link cable pinout......................................................................77

Figure 33: Hot-standby redundancy data flow....................................................................... 79

Figure 35: Inserting a communication module in the right position........................................96

Figure 37: Recommended verifications for SMP SG-42xx platform troubleshooting............114

viii • SMP SG-42xx Platform User Manual