SUBJECT: PERSONNEL MANAGEMENT

CASE STUDY : 1

Manpower planning is important aspect. Macro issues concerning factors like national population trends,
educational plans, economic growth rate, overall supply and demand for various categories of manpower
will certainly have an impact on the manpower plans of the enterprise.
These factors impinge on the enterprises plans the manpower planner needs to be aware of their impact.
One of the assumptions made in a less developed country like India, with surplus labour, is that there are
large number of trained manpower available for any specific skill requirement. It is generally not so.

Q1) Define the term “Manpower Planning”?

Q2) Discuss “Manpower Planning makes for different purposes at different level”?

Q3) Explain some other pay-offs from Manpower Planning to the enterprise?

Q4) Objectives of Manpower Planning. Explain in detail?

CASE STUDY : 2

The process of selection involves three stages – Recruitment, Selection and Placement. Recruitment refers
to making the vacancies known to potential applicants and thereby generating applications for position. This
is generally done through advertisement in mass media, employment exchange, private employment
agencies, deputation, word of mouth and campus recruitment.
Once these applications are generated, the actual selection begins. The number of methods can be used to
select. These may include application form, selection tests, interviews, business games, physical
examination. Finally the employee’s are placed in the appropriate positions.
Q1) Define the term “Word of Mouth”.

Q2) Define the objective and importance of advertisement in the process of Recruitment?

Q3) Define the term selection in brief.

Q4) Explain the methods of selection?

CASE STUDY : 3

Open and two way communication ensures survival of the organization. It is means to make members
work together. Formal communication can be downward and upward. Despite its significance
communication can suffer from distortions both intended as well as unconscious. Some of the reasons for
distortions are tendency to evaluate pre-existing attitudes, sterotypes, values and perceptions. Feedback can
help improve the quality of communication. Feedback however should be prompt both positive and
negative, focus an action and behavior instead of individual.

Q1) Distinguish between one way versus two way communication.

Q2) Define the tem formal and informal organizational communication?

Q3) Explain the most common channels available for downward communication in an organization?

Q4) What do you mean by communication filters?

CASE STUDY : 4

The quality of work life (QWL) research programme, which has been in progress for sometimes now,
has tried to understand human behavior in the work situation in order to enhance productivity job
satisfaction and employee involvement. QWL takes a holistic view of the employee at the work place.
The focus has shifted from time to time. QWL related activities are several but revolve around work
restructuring, job design, participative problem solving, reward systems and work environment.

Q1) What do you understand by the concept of QWL?

Q2) Identify its major activities and concerns?

Q3) Discuss the relevance of QSL in the Indian context?

Q4) ‘Flexible working time arrangement can be an answer to the multifarious roles of the Indian worker’,
Evaluate.
 SUBJECT : PERSONNEL MANAGEMENT
Total Marks: 80

Note : All Questions are Compulsory

Each Question Carries Equal Marks 10 Marks

1.Define Performance appraisal. How is the

data of employee collected for evaluation?

2.What is the process of personnel research?

3.What are the problems in performance appraisal?

4.What are the channels of communication?

5.How is audit report prepared? Give example

6.What is the responsibilty of corporate towards

community and government?
7.What is the future of personnel function in india?

8.What is promotion? What are the bases of

promotion?
 Personnel Management

Q1. explain QWL in the Indian context.

Q2. write a note on trusteeship .

Q3. What are the approaches to personnel research?

Q4. Explain the special provisions of factories act 1948.

Q5. What are the areas of training?

Q6. What is an interview? Explain the kinds of interviews

along with the process.

Q7. Critically compare Rational system model and

social system model.

Q8. What are the characteristics of the Rational System Model?

 SUBJECT : PERSONNEL MANAGEMENT
Instructions: Candidates should read carefully the instructions printed on the
question paper and on the cover of the answer book, which is provided for their use.
NB: Answer to each question must be started on a fresh page.

1. Psychological test as selection criteria can at best be a support to the interview

process. Please
evaluate. (15
Marks)
2. Retention of employees in the organization starts with a structured and effective
induction
program.Please comment. (15
Marks)

3. If you have to hire an HR Manager for your firm,what competencies would you
look for?
Please answer in terms of your understanding of the HR function. (15 Marks)

4. Designing an attractive motivational strategy is the key to making of a high

performance driven
organization. (15
Marks)

5. Briefly explain (Any two):

a) Different type of employee appraisals and rating b)Validity /
reliability
c) Job analysis
d) Stress interview (20
Marks)
 Personnel Management
Q1. Write a note on assessment centers?

Q2. what is the trained in human issues in Indian industry?

Q3. what is the responsibility of corporate towards community and

government?

Q4. What are the channels of communication?

Q5. What are the method os wage payment?

Q6. Explain in detail the selection method.

Q7. Define motivation. How is motivation and morale distinct?

Q8. What is Social System Model? Explain in short the examples of

Social System Model.
 Personnel Management

Q1. Write a note on total quality management.

Q2. what is the future of personnel function in india?

Q3. Why is audit necessary?

Q4. What is the process of personnel research?

Q5. What is the purpose of research?

Q6. Write a note on appraisal interview.

Q7. Define motivation. How is motivation and

morale distinct?
Q8. Explain in brief the principles of motion economy.