INFORMATION FLOW

"Information flow" is understood as one of three factors (goods, currency,

information) that make up the core nature of logistics services. Integrating
these three flows will respond to customer requests in a timely manner (Intime)
and create economic efficiency for Enterprises. The global economic
integration associated with containerization is a revolution in international
business management in the 20th century.
Order management and order execution:
The main activity of order is to receive and respond correctly to customer
orders.
Transfer tool: Phone, Fax, Internet, ... order processing is a tool to prepare
orders for customers.
Order response time is affected by information processing ability and based on
sales demand, forecast, deciding on the level of customer service, the enterprise
makes regulations on reserves, import shipments, and insurance reserves.
When there is an order from the customer, AMEII VIETNAM JOINT STOCK
COMPANY will send the announcement to the forwarder (Kuehne + Nagel
logistics).
The forwarder will contact the shipping lines (Cathay Pacific Vietnam) about
the information of such bookings. After that, the airline will confirm the
reservation for the forwarder and the forwarder will reconfirm for AMEII
VIETNAM.
Then, AMEII VIETNAM sends orders to the haulier or provider. Haulers will
confirm and receive the goods. At this time, AMEII VIETNAM is responsible
for scheduling the packaging and timely delivery for customers.
Distribution activities:
This process facilitates the transportation of goods and services to the customer
warehouse. This process requires information to facilitate and coordinate
warehouse operations to deliver the required goods. The problem is to satisfy
customer requirements with low stock levels.
Some other information such as arrival time, inventory, loading and unloading
time, administrative procedures, transit time, information related to the freight
must be timely regulations.
More than ever, there is some information about relevant documents such as
Origin of goods, freight forwarding; Cargo insurance means of transport ...;
Documents related to State management procedures: Quarantine
Shipping and delivery:
The ability to integrate information systems in shipping and delivery operations
provides considerable convenience for improved control of shipments for both
businesses and customers.
Based on information about purchasing plans, customer needs, and stockpiling
situations, enterprises make a decision to buy and import goods into a specific
facility like a warehouse or manufacturing facility.