Professional Documents
Culture Documents
Objectives:
Hygiene and sanitation are the foremost considerations in setting-up and managing a
food service business. The quality of food has been something that has always been held
in high regard. It is the responsibility of the food service operator to take care of the
health of the customers and workers. This can be done through knowledge of proper
hygiene and sanitation even before the operation starts.
The level of training for employees working in the food industry in general needs to
be increased. This is a responsibility that the food industry has to their clients and the
general public. It is important that this training be communicated in language that all
employees understand. Practices and procedures must be translated for all employees, no
matter what language they speak. Proper hygiene practices should be communicated prior
to employment and reaffirmed with periodic training programs.
Because you are working with the public, careful attention must be given to your
personal hygiene and grooming. Hygiene means practices that promote personal
cleanliness and good health, and grooming means the process of making your appearance
neat and attractive. For proper appearance and to look well physically, you must have the
proper amount of rest each night. Bathe daily, and apply an antiperspirant to prevent body
odors. Brush your teeth, use a mouthwash, and see a dentist twice a year. Use breath
mints or breath sprays at work. Never smoke or chew gum in front of guests. Wear your
hair in a simple, stylish manner pulled back from your face, and avoid extreme hairstyles.
Be sure your hair is clean and combed. Use effective hair restraints, such as caps,
ponytail bands, headbands, barrettes, and other accessories designed to be part of the
uniform, to prevent the contamination of food or food contact surfaces.
Serves should be sure their hands and nails are clean, because they are on display and
touching food and utensils. Scrub your nails, and trim them to a short, even length.
Female servers may wear a conservative color or clean nail polish. Keep your hands
away from your hair and face. Wash your hands thoroughly with soap after using the
restroom, clearing soiled dishes, or handling money. Male servers should be clean
shaven. Female servers should use a minimum amount of makeup, such as a conservative
application of eye makeup and lipstick. Perfumes and colognes do not enhance food
aromas and should not be worn. Check your total appearance in a mirror before you start
work. Ask yourself, “If I owned a restaurant, would I want me as an employee?”
A. Water
This is to ensure the cleanliness of the food, equipment at the dining area, and the
surroundings. Make that you have clean water containers that are always covered. It
should be boiled if you are not sure if it is safe from germs and other bacteria. You may
use water purifier or buy mineral water if you have enough funds. Clean water is one of
the most important aspects in food industry because it is frequently used not only with the
food but also in other components.
B. Clean Surroundings
Dirty and messy working areas bring about most cases of food contamination of
food poisoning. Pests and insects like rats, flies and cockroaches that touch the food
brings bacteria that may cause disease. Because of this, cleanliness, orderliness and
maintenance of a pest control system in the kitchen and dining area is important. The
dining area should be cleaned regularly. When spraying insecticide, do it during
evenings when the eatery is closed to the public. Keep equipment and utensils safety
covered in the kitchen to avoid being sprayed by insecticides.
C. Sanitation Supervisor
It is advisable to have one staff in charge of maintaining the sanitation of your
kitchen and dining area. Working table, sink, stove and other show cooking
equipment should be cleaned daily. Dining utensils should always be sterilized.
General cleaning, should be done every week to control insects and other pests.
D. Proper Food handling
In the food service business, proper food handling and storage is important to
avoid spoilage and wastage. Remember, spoiled food that is served would damage
your reputation and business. It may even cause harm to the customers. Avoid buying
food or ingredients that are easily spoiled. Determine the shelf life or the length of
time food or ingredients will stay edible. For example, fish can be stored in the
freezer for 2 to 3 days only. Leafy vegetables should be cooked on the day bought;
and meat should not be stored in big cuts because the inner part of the meat will not
be frozen.
E. Waste Disposal
These are other important considerations in the food service business. Give
specific responsibilities to all workers and make it clear to them that it is their
responsibility to satisfy and ensure the health and safety of the customers. Ensure also
that the cook and waiters have clean bill of health. Require them to have regularly
medical checkups. Only in this manner can anyone be assured as to whether or not
they are afflicted with a communicable disease.
The Table
The size and shape of tables depend entirely on the availability of space
and the kind of service employed. Normally, three types of tables are used: the
round, the square and the rectangular.
The height of the table irrespective of the shape should be 75 cm from the
floor level. The diameter of a round table to seat four people should be
approximately 92 cm. The size of a square table to seat two people should be
76 cm sq and 92 cm sq to seat four people. The size of the rectangular table to
seat for people should be 137 cm x 76 cm.
Table Linen. Your dining table was most likely a major home design as well
as monetary investment. It would be great to protect it and prolong its life for
as long as possible. That’s where table linens come in. table linen includes
table cloths, place mat, table runner and table napkins. They are called table
linen because in old times they were mostly made from linen fabrics which
are durable. Nowadays table linen can be made from both natural and
synthetic fabrics.
To choose table linen you must always consider its durability, color,
fastness, and ease of care.
Table Cloths
Table cloths are the foundation of your table decorations. For a formal meal,
or perhaps to conceal an unsightly dining table, a full tablecloth is a smart
solution. For a simpler and more minimal setting, or to highlight a beautiful
dining table underneath, only a table runner may be necessary. These are
made with different fabrics and in different fabrics and in different colors.
Usually, patterned or colored table cloths are used for casual dining whilst
white and pastel plain clothes are used for more formal occasions.
The size of a table cloth is determined by the size of the table on which it
would be put. Table cloths should hang down the side of the table up to at
least 30 cm. For very formal and buffet tables, the cloth should hang almost to
the ground. Table cloths should be well ironed and used without creases.
Placemats
Placemats and napkins are the next layer of table setting. If your table
cloth is more muted and subtle, or if you skipped out on using one all
together, consider being hold and having more fun with the placemat and
napkin selections-perhaps a colorful graphic print or unusual material
selection. They usually measure about 28-43 cm. they came in various shapes
e.g. rectangular, oval, round etc. the material used includes linen, lace, plastic,
jute, cork etc.
Placemats are easier to maintain but they cannot be used for every formal
occasions. They are used on tables that are beautiful. Sometimes they are
placed on table cloths to protect them. Tablemats are used to cover the place
occupied by one person whiles table cloths cover the whole table.
Table Runners
Table Napkins
Table napkins are made with fabric or paper. The fabric must be absorbent. They
can be made to match other table appointments or to contract them. There are different
napkin sizes.
Napkins are usually square. The following list shows what size napkins are used
for various occasions:
Napkins at a formal meal should match the colour of the tablecloth. Napkin
texture should be compatible with that of the other linens at the table and tableware
finish. Fine textures work best for formal occasions, while unique textures can be
used at informal meals to add interest to the table setting. Napkins are placed in the
center of the service plate to save space at a formal event. Table napkins can be made
of paper. They are cheaper and save washing. They can however be used only for
informal dining. Table napkins are made for wiping hands wiping the mouth
protecting clothing when eating.
Dinnerware
When selecting dinnerware, consider how the color and design will look when
you serve your food in it durability of the material the ease of care. Proper handling and
storage can extend the life of your dinnerware.
For competitiveness, presented below are the dinnerware and service equipment
used for formal and informal services alike.
Dinnerware
Glassware
Glasses come in various shapes and sizes, collectively they are called glass wares.
They add beauty and height to table setting. Glass wares are made with glass, plastic,
stainless steel and wood. Primarily, they are categorized as:
1. Tumblers (flat bottomed, cylindrical glasses that is basically a bowl without a
stem or foot);
2. Footed wares (a style of glass whose bowl sits directly on a base or a foot);
3. Stem wares (glasses having all three features: a bowl, foot, and stem); and
4. Mugs (a tumbler with a handle or as a tall glass cup).
There are various types of glassware of different shape and sizes, all serving their
own purpose. Learning which drinks belong to which glass is beneficiary to both you
and your customers. They receive a higher quality drink, which in turn reflects back
on you and / or your establishment. Usually, glassware is named after the drink it is
used to serve with, i.e., the water goblet is used to be a vessel for drinking, water or
the cocktail glass for most of the cocktails.
Below are some of the most commonly used hollowware in both formal and
informal food and beverage service operations.
Illustration Description
Gueridon or Flambe Trolley. A
gueridon or flambe trolley is small mobile
trolley that can be placed alongside the
guest’s table. It consists of one or two
burners, a gas cylinder and a work and
storage space for plates and cooking
equipment. Using this trolley, the food is
flambed at the guests table. Only skilled
and well rained waiters are allowed to
handle this service as there is the risk of
spoiling food by overcooking it, and of the
flame causing a fire in the premises.
Room Service Trolley. This trolley is
known for its versatility. It is used for the
service to guests in their rooms. The
waiter sets up the meal and covers on the
trolley and wheels it into the guest’s room.
This trolley may also be used as a dining
table in the privacy of the guest’s room.
Beneath the trolley top, provision is made
for mounting a hot case to keep the food
warm.
Dessert Trolley. This trolley serves as a
visual aid to selling desserts. Guests’ are
more likely to order a dessert if they can
see what is available, particularly if it is
well presented. Some dessert trolleys are
refrigerated. Gateaux, pastries, jellies,
tarts, pies, flans and souffles can be served
from a dessert trolley.
The table, table appointments and other service equipment are assets of the
establishment and a cost considerable amount of money. Great care should be taken while
handling it and a strict control system should be employed on its use, breakage and
pilferage. Regular inventories should be taken to keep check on the costs, and to identify
the right time to make a purchase indent to replace equipment that is in short supply.
Objectives:
Planning a dinner and need a reminder of how to set a proper table setting and
where the cutlery should be placed around the tableware. Setting a table is the same for
casual and formal dining. It is the arrangement of the table appointments used by one
person. An attractive table adds to the environment of the meal.
A cover is the amount of space allowed for one person and it covers a space of
50-60 cm. tables are set for convenience and comfort of dinners.
How to Set a Table
You can use a table cloth or place mat to cover the table when you sue a table
cloth, it should cover the table with about 30 cm overhanging on all sides of the table.
The table cloth should be well ironed with no creases and it must hang evenly on all side.
Flatware for place setting must be immaculate and polished. Once these basics are
covered, the rest is detail. Immaculate and polished flatware excludes that with the
following:
1. Always handle flatware at its “waist”, not at the top, which will go into the
guests’ mouth, nor at the bottom, where fingerprints will show.
2. Always use a cloth napkin or clean cloth when handling flatware to avoid
getting fingerprints on it.
3. Use a clean lint-free cloth to wipe down wet flatware to prevent water marks.
Only water makes them, only water removes them.
4. When resetting or replacing flatware at a table with guest present, carry the
flatware in a cloth pouch or folded napkin envelope a top a salad plate;
remove the flatware from the pouch and place it for the guest’s use. This is
very good dining room technique and maintains the illusion of cleanliness and
sanitary conditions throughout the restaurant.
5. Place pieces of flatware parallel to each other, and perpendicular to the edge
of the table. A flatware setting should be opposite its mirror image if an even
number of covers is placed at one table.
6. If it is tarnished, don’t use it. Return it to the kitchen.
7. In the dining room, carry small quantities of clean, polished flatware on
napkin lined plate, the napkin folded to create a pocket for the silverware.
Laying Flatware
1. Spoons go on the right of the cover and to the right of any knives, with the
front up.
2. Knives go on the right, with the cutting edge facing the center of the cover.
3. Forks go on the left, with the tines, facing up, with exception of cocktail or
oyster’s forks, which are placed at the extreme right of the cover beyond the
teaspoon.
4. Dinner knives and dinner forks are placed next to the plate and on the right
hand and left side, respectively, and the rest of the service is then placed on
the appropriate sides in order of use.
5. Butter spreaders are placed across the top edge or on the right side of the B
& B Plate, with the handle either at right angles or parallel to the edge of the
table.
6. Dessert forks are placed just before they are needed. Or, dessert utensils,
typically a dessert fork and dessert spoon may be placed above and centered
over the entrée plate.
7. Breakfast and luncheon forks and spoons, when no knives are set, are
placed to the right, with the forks closest to the plate in order of use, and the
spoons to the right of the forks in order of use.
Dinnerware and Glassware: Rules in Placemat
Dinnerware must be immaculate. It must not have cracks or chips, and if there is
no pattern on the china, it should be vibrant and clear- not faded. Glassware must also be
immaculate- with no fingerprints, streaks, water marks, chips or cracks.
1. Bread and Butter Plates are placed at the left of the cover. If there is sufficient
space on the table, the top rim of the B&B plate should be to the left of and parallel to
the top of the tines of the entrée fork. Otherwise, place the B&B plate directly above
the tines of the entrée fork.
2. Butter chips are placed on the left of and on a line with the water glass, toward the
center or left side of the cover.
3. Coffee cups are last set with the top of the saucer in a line with the top of the last
piece of flatware on the right.
4. Water glasses are placed to the right of the cover immediately above the point of the
meat or entrée knife.
5. Wine, liquior, and beer glasses are place to the right of the water glass in a straight
line in order of use. The straight line may be angled, with each successive glass being
slightly lower than the one to its left.
6. Liqueur glass or port wine glasses when they are set for banquets are placed above
the line of table wine glasses.
7. Salt and pepper shakers for banquets are placed between covers in a line parallel
with the bases of water glasses.
1. Place dishes on the table and remove dishes from the table using the four fingers of
your hand, putting the fur fingers under the lower adge of the plate, nd resting the
thumb along the upper edge and outer rim of the plate.
2. Lower plates to the table, and placed them where they should be positioned, one-half
inch from the edge of the table.
3. Place full dinner plates with the main item facing the customer, unless the chef has
suggested alternate placement.
4. Practice holding plate’s level with your arm fully extended so you can place dishes in
front of guests sitting at the far side of the booths.
5. Use underliners and B&B plates when appropriate.
6. Place coffee and teacups with the handles to the right, and slightly angled, pointing to
about 4 o’clock from the customers’ point of view.
1. The lower edges of the utensils should be aligned with the bottom rim of the plate,
about one inch up from the edge of the table.
2. To avoid hiding utensils under the rim of a plate or bowl, lay it approximately one
inch away from the plate’s side.
3. To eliminate fingerprints on the handle, hold flatware by the “waist”, the area
between the handle and the eating end of the utensils.
4. Elbow room requires a minimum of 15 inches between place settings, or
approximately 24 inches from the center of one place setting to the middle of the
next.
5. Butter should be waiting on butter plates, the glass filled with water, and the wine
ready to be served before the guests are seated.
6. The water glass should be placed approximately one inches from the tip of the dinner
knife.
7. Place knives with blades facing the plate.
8. Do not place over three pieces of flatware on either side of the plate at one time.
9. When an uneven number of people are seated, the odd-numbered place setting are
laid opposite the middle of the even-numbered place settings.
Now that we have mastered the rules in setting tables, let us now see the different types
of the table setting (cover) for different meal patterns.
If there is no first course, the napkin is usually placed at the center of the dinner plate, the
salad plate is the set to the left of the forks. The teaspoon in the place setting is used for dessert
or a dessert fork is carried in with that course.
Utensils for the first course and a service plate on which it is set are part of a formal place
setting. When the service plate is removed with the first course dishes, it is placed with a dinner
plate. Silverware for dessert can be set in advance or brought in with that course.
The plate for a first course, if any, is placed on top of the luncheon plate. To serve soup,
set the soup bowl and the liner plate on top of the luncheon plate and have a soup spoon already
in place at the right of the teaspoon already in place at the right of the teaspoon. A fork for the
first course would be placed on the left of the luncheon fork. Salad can be served with the main
course on the luncheon plate.
A buffet table should be arranged so that guests can serve themselves in the easiest way
possible. A logical order is to start with napkins and plates follow with a variety of foods and end
with bread or rolls, a drink and then the silverware. That why guests will not have be contend
with a drink and the utensils while helping themselves to food.
In actuality and with proper design, a table setting can be impeccable to the highest
quality and could look something like this:
Plan the table setting to match your menu. When bread and butter are served, and a butter
plate to the table. Use separate salad plates if serving your main course with gravy.
Depending upon the occasion, you may want to use a “formal” table setting or an
“informal” table setting. For most of us, the need to set a truly formal table is almost nonexistent.
With this in mind, we start with a description of an informal table setting-appropriate for most
occasion. Although a formal dinner requires either a tablecloth, at informal dinners a tablecloth is
optional. A bare table with placemats is the alternative.
If you don’t have enough good china and flatware to create place setting for you guests,
you have three alternatives.
1. The first is to visit your local party supply store. Most have an extensive collection of
formal tableware for rent.
2. The second is to create a second table setting at a smaller table with your everyday
dinnerware, or use borrowed dishes and place settings.
3. The third choice, for casual dinners, is to mix and match.
Flowers and bowls of fruit work well as a centerpiece. Make sure the centerpiece
doesn’t stand so tall that guests can’t see over it. Candles, if meant to be merely ornamental,
are placed on either side of the centerpiece. Or, place one candle above each place setting if
they will be used as the only source of light.
Objectives:
At the end of the chapter, the students should be able to:
This part of the book contains different napkin folding classified as simple folds, and
each one is explained with clear, step-by-step diagrams. Some are more suitable for
decorating a table centerpiece than individual place-settings.
Apart from clean hands and a good working space, all you need to create the napkin
designs is a square of piece fabric. Linen, cotton, or synthetic fabrics, in embroidered or
printed damask, are all suitable, so long as their texture and color are right for the effect
required.
You will need to starch the material first, in order to give it sufficient stiffness, and
ironing is also to recommended for complex pleating and less amenable fabrics.
Before attempting any of the projects, it is a good idea to practice the techniques on a
piece of paper. Mastery of these the different folds, will help you to achieve perfect
results.
The purpose of a napkin is to blot the lips and wipe fingertips. Its shape and size
are affected by the formality of the occasion, a factor that also determines the placement
of the napkin, the fold, the color, texture and pattern and whatever napkin rings are
provided.
At a formal affair, to conserve space at a fully appointed place setting, the napkin
is centered on the service plate, a placement that brings the napkin closer to the diner. If
the hot soup is in place when the diner comes to the table, the napkin is placed to the left
of the forks.
At an informal meal, the napkin is placed wherever and however the host chooses;
in the center of the plate, to the left of the forks, above the plate, under the plate, on the
bread and butter plate, in the wine glass, drape over the chair, wrapped around the
flatware on a buffet, or arranged decoratively in a container.
1. The 20-inch napkin is the easiest size to fold into a decorative shape.
2. For shape, retention, before folding a napkin, lightly starch the fabric and iron out the
creases.
3. Heavy fabrics hold shape well and are suggested for vertical napkin folds.
4. Lightweight fabrics are recommended for horizontal napkin folds.
5. Fabrics with a pattern on one side on one side expose the reverse weave and change
the appearance of the napkin fold.
French Pleat
This fold is used primarily as pocket inserts for flatware sans is placed atop a plate.
Candle
This fold can either be placed on the side of a cover or atop a plate.
Banana
This fold can either be placed on the side of a cover or atop a plate.
Pyramid
1. Fold the napkin in half diagonally form a triangle with the long point facing you.
2. Fold the far left and right had corners of the triangle toward you to the bottom point.
3. Fold the napkin in half bringing the bottom point under to meet the top point.
4. Left the napkin at the center to stand upright on the two sides edges.
This fold can be placed on the center of a cover.
Opera Fan
1. Fold napkin in half.
2. Fold width into accordion fold leaving last hour inches flat.
3. Fold accordion in half with folds on outside; four inch flat will protrude from the
center.
4. Create a stand by folding the four inch flat toward the base of napkin letting the
fold’s fan out.
Lotus/Water Lily
1. Fold all four corners of a flat napkin into the center: then fold four points again to
the center.
2. Turn the napkin over and fold four points again to the center pressing all folds
tightly.
3. Turn napkin to form a diamond. Using one hand to hold two points at front center
of the napkin and with the other hand reach under that point and pull up flap.
4. Repeat at three other points.
5. Holding center points reach between petals and pull out additional flaps.
Bishop’s Mitre
Objectives:
Nothing against all stemware and dinnerware, no offense to the flatware’s, and other
essential pieces. But few of us patiently work our way through assembling and arranging
everything in particular to the appearance of our buffet table.
Today, table skirting can take its own cue from the everyday world – and grow more
naturally out of the spirit of such event. The changing seasons, the holidays, the food to be
served event he location of the buffet table can provide inspiration. Thus, creating charming
settings for such event is empirical. Table skirting gives you’re setting an artistic effect and
evoke any mood you wish for such occasion.
Table setting is a Cloth or paper draped from the edge of the table to the floor. The art of
clothing the table to covered its undesirable parts. It is done to make the occasion special.
Normally covers the front and sides of the table, but not the top. A table skirt can be pleated or
not. It can cover the front and sides of the table or not, back and sides.
This part of the book contains basic designs and illustrations of table skirting suitable for
such occasion.
Function
1. Use to cover the legs of the table from view in decorative way.
2. Gives elegance to the tables usually in celebrations.
3. Creates uninterrupted and attractive visual impression.
4. Provides complete modesty for those people seated at the table.
5. Use in banquets, business or formal meetings, party tables and theme events.
Guidelines